Crm trainer jobs in london, greater london

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

Job Title: Database Officer

Location: London (Hybrid, 1 day in office per week)

Salary: £33,000 – £35,000 per annum

Hours: Full-time, Monday to Friday, 9am – 5pm

As Database Officer, you will be the backbone of the data management, supporting the Data & Appeals Manager and wider Development Team. Your expertise in CRM systems, data accuracy, and reporting will ensure we maximise fundraising opportunities while maintaining strict compliance with data protection laws.

What You'll Do

• Manage and maintain Raiser’s Edge NXT CRM database
• Process and reconcile donations alongside the Finance team
• Generate targeted data reports and support fundraising appeals
• Ensure data integrity, conduct audits, and maintain GDPR compliance
• Provide training and advice to colleagues on database use
• Collaborate with external agencies for data-driven campaigns

What We're Looking For

• Strong experience with CRM systems (Raiser’s Edge preferred)
• Advanced skills in Excel, including pivot tables, lookups, and data cleaning
• Experience managing large datasets and performing data imports/exports
• Excellent attention to detail and ability to meet deadlines
• Proactive, self-motivated, and a team player
• Empathy with our mission and a commitment to our values

Join a passionate, global charity making a real difference.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking an enthusiastic and detail-oriented Fundraising and Events Coordinator to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.

This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one of our six Regional Community Fundraisers, based across the UK. Covering the East of England, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one of our six regional Community Fundraisers, based across the UK. Covering London & Central England, you will focus on our key audiences of individuals, supporter groups, community organisations, regional corporates & volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the role and in supporting the delivery of our strategic plans and objectives across the region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

£28,000 - £30,450 per annum

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.

You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.

We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.

You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.

You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.

What we want from you

We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.

You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.

You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.

You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

A little bit about the role 

Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications 

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Purpose of the job

This role is an exciting opportunity for a proactive and driven individual to join the UK Youth Network Delivery Department. The Summer Jobs Programme is the largest programme in UK Youth’s portfolio. Funded until the end of 2026, the programme is currently operating in its second year. Reporting to the Head of Programmes, you will be responsible for programme managing our Summer Jobs programme. As Programme Manager, you will deliver the programme to a high standard and that the benefits to young people are realised. This will include ensuring that colleagues and stakeholders are clear on their roles and delivering on them effectively, that programme deliverables are met, risks managed effectively, and delivery is within budget.

The Summer Jobs Programme is a paid employment initiative running from July to September 2025 and 2026, supporting vulnerable young people in England and Wales. It aims to reduce youth violence and improve future engagement in education, training, and work by removing barriers to employment and offering structured, empowering opportunities. This programme is delivered with a network of local youth work Delivery Partners and employers. Young people begin with a one-week pre-employment training course, followed by a five-week job placement. Throughout, they’re supported by both a local youth worker and an employer-based supervisor to ensure they receive consistent guidance. 

Funded by the Youth Endowment Fund and Youth Futures Foundation, the programme launched in 2024 with over 400 participants and has expanded in 2025. A built-in Randomised Control Trial (RCT) will assess its impact on youth violence and long-term outcomes. In 2026, the programme will grow further, including working with over 2000 young people, completing a three-year period of delivery and investment aimed at driving long-term, evidence-based change. 

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

Key responsibilities

• Lead end-to-end delivery of the Summer Jobs programme, ensuring successful implementation across multiple regions.

• Manage the selection, contracting, and contract management of delivery partners and work with Project Officers to ensure effective fulfilment of contractual obligations.

• Coordinate timelines, budgets, and reporting requirements in line with funder expectations.

• Collaborate with IFF Research to support robust programme evaluation, including participant tracking and RCT protocols.

• Monitor programme performance and provide regular updates to internal stakeholders and the Youth Endowment Fund.

• Champion the voice of young people and embed youth participation throughout programme delivery.

• Manage the relationship with our payroll company, working closely to ensure the successful delivery of Right to Work check and payroll services.

• Lead management of the programme risk register, implementing mitigation strategies and escalating risks as required.

• Mobilise our team of Project Officers to ensure effective Delivery Partner engagement with programme requirements and task manage other delivery roles to ensure effective programme management.

• Ensure compliance with UK Youth safeguarding policies and manage risk proactively across programme activities.

• Work with the Summer Jobs Employer Engagement Manager and the CRM Manager to refine and complete the development of the programme’s CRM system.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 29th June 2025 at 23:59pm (midnight)

Interview Dates: 9th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Donor Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.

The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.

You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.

You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.

The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.

For a recording of the information session for this role, please contact us so that we can send details accross.

Completed application forms should be emailed to our recruitment email address.

Please note that the only method of application we accept is a completed UWCA Application form - we do not accept CV’s.

UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-             informed model of care.

· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.

· Undertaking comprehensive needs assessments and creating individualised support plans

· Offering emotional and practical support—this can include helping families access therapeutic resources, financial                 aid,or even facilitating keepsakes to honour the memory of their loved ones

· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs,               and other support organisations.

· Advocating for victims within medical, legal, and social services to ensure their voices are heard.

· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging,                           depending on service user preferences.

· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.

· Maintaining accurate case records in compliance with data protection policies.

· Engaging in external clinical supervision to manage personal resilience and well-being.

· Participating in team meetings, training, and professional development to ensure the highest standard of service                   delivery.

What We Offer

· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)

· Flexible working hours—working pattern can be shaped around your needs.

· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).

· Death in service benefit, to the value of 2 x salary.

· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working               patterns).

· Employee assistance program, including counselling, legal and financial advice.

· External trauma consultant support to aid in caseworker resilience.

· Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

· A full, clean UK driving licence and access to your own vehicle.

· Resident in the Kent or Essex area.

· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.

· Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

· Self-motivated and resilient—able to navigate emotionally challenging situations.

· Empathetic and compassionate, with a commitment to helping others.

· Adaptable and creative, able to tailor support methods to individual needs.

· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.

To apply

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

�� Location: Hybrid – London office (King’s Cross) and remote working
⏳ Hours: Full-time (37.5 hours per week)
�� Salary: £30,000 per annum
�� Contract: Permanent

Help Students Get Further

One in three students leaves school each year without a pass in GCSE English and maths – rising to over one in two for young people from disadvantaged backgrounds. Without these qualifications, young people face barriers to further education, apprenticeships, and employment opportunities.

Get Further exists to change this. Our award-winning tuition programme helps students in further education to gain GCSE passes in English or maths. We place highly qualified tutors into colleges and training providers, delivering a bespoke curriculum proven to boost confidence and results. Students on our programme are twice as likely to improve by at least one grade, compared to the national average.

To help more students succeed, we’re looking for a Finance and Operations Officer to support our day-to-day operations and help drive our growth and impact.

Why Work for Us?

Our central team of 26 is united by a shared mission to tackle educational disadvantage. We promote a supportive, inclusive and collaborative working culture, guided by our core values:

Bold | Optimistic | Ambitious | Tenacious

Our benefits include:

• 36 days of annual leave (including bank holidays)

• Flexible hybrid working

• Ongoing learning and professional development opportunities

• Cycle to Work scheme

• Termly in-person team development days in our London office

• The chance to work in a fast-growing, mission-led charity making a tangible impact

About the Role

As Finance and Operations Officer, you will report to the Operations and Systems Manager and act as the go-to person for day-to-day queries around finance, HR, IT, and office operations.

This is a varied and hands-on role, ideal for someone who enjoys multi-tasking and problem-solving, and is looking to grow their career in charity operations, finance, or HR.

Key Responsibilities:

Finance:

• Maintain day-to-day bookkeeping using Xero (invoicing, coding, bank reconciliation)

• Prepare and issue contracts and invoices

• Lead on credit control and payment runs

• Support payroll and tutor payment reconciliation

• Assist with monthly management accounts and financial reporting

HR and Policies:

• Keep staff policies and the Employee Handbook up to date

• Coordinate recruitment logistics, from job adverts to interview scheduling

• Support onboarding, pre-employment checks, and setting up new starters

• Manage staff benefits administration (e.g., pensions, EAP, training, Access to Work)

IT and Equipment:

• Support IT equipment logistics

• Be the first point of contact for staff IT queries

• Liaise with our external IT provider

Office and General Operations:

• Manage office supplies and facilities (liaising with our office partner charity)

• Monitor shared inboxes and respond to internal queries

• Support cross-team administrative projects

Person Specification

We’re looking for someone who is:

Essential:

• Passionate about Get Further’s mission to tackle educational inequality

• Trustworthy with confidential data (HR, finance, payroll)

• Proactive, organised, and able to manage multiple tasks

• Confident with numbers and financial information (experience in Xero or willingness to learn)

• Strong with IT systems (including Microsoft Office)

• A clear communicator with excellent written and verbal skills

• A problem-solver with a positive, can-do attitude

• Familiar with GDPR principles and data protection compliance

• Comfortable learning new systems and digital tools

• Able to work independently and collaboratively within a small, busy team

• Committed to safeguarding and safer recruitment practices

Desirable:

• Experience using Xero or a similar finance system

• Familiarity with Salesforce or other CRM systems

• Knowledge of the further education (FE) sector

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We are seeking a technically capable, qualified accountant with strong knowledge of the Charities SORP to provide effective stewardship and oversight of the Finance function at Kinship. You will be responsible for financial controls, management accounting and ensuring the effective delivery of ‘business as usual’ financial management.

As well as producing monthly management accounts, you will be responsible for running the annual budget and the year-end processes, preparing for the yearly external audit and ensuring that the organisation complies with statutory obligations.

You will prepare papers for and attend the quarterly Finance Committee meetings and will liaise with a range of stakeholders including auditors, the bank and investment managers.  You will be the ‘go to’ business partner at the charity, supported by the Chief Operating Officer and Fractional Chief Financial Officer.

You will manage a team of two colleagues – a Senior Finance Officer and a Payroll Manager – providing them with guidance, coaching and support to enable them to perform effectively. You will also collaborate and work with Directors and senior managers across the organisation to inform them on performance against budget and conditions of funding, as well as supporting fundraising and commissioning bids. 

You will have excellent communication skills and will be able to organise conflicting priorities around the monthly management accounts cycle, while supporting the achievement of our strategic objectives. You will be flexible and adaptable in your approach to supporting transformational change in our processes and systems, as well as dealing with, and leading on, the day-to-day financial management. 

This is a broad and challenging role for a dynamic and systems-driven individual who wants to grow within the organisation, proactively problem solve and help colleagues to deliver on our mission.

Essential requirements include:

• Fully qualified ICAEW, ACCA, CIMA or equivalent
• In-depth understanding of accounting principles, standards and the Charities SORP, and experience of applying these in a service delivery organisation
• Experience managing a Finance function in a charity with £1-10m annual turnover
• Experience of line management and developing a team using approaches that are empowering
• Experience of Business Central, or the ability to quickly learn a new accounting system
• Excellent Microsoft Excel skills with the ability to use Pivot Tables and other functions to analyse large data sets

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Joshua Marks. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      8.00am on Monday 7 July 2025
• First interview:                 Online - Wednesday 9 and Thursday 10 July
• Second interview:          In-person (Vauxhall, London) - Wednesday 16 and Thursday 17 July [2 hours                                                     including Excel and presentation task]

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!