Customer care officer jobs in Birmingham

Are you an experienced fundraiser, skilled in crafting persuasive appeals and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a difference to families in South London and East Surrey.

Our programmes include individual family support, domestic abuse recovery and a range of parenting and group work programmes to enable families to thrive.

The core of your role will be in generating funds from trusts, foundations and grant making trusts.

• Identify and research prospective funders aligned with Welcare’s priorities.
• Develop tailored, high-quality grant applications, expressions of interest, and monitoring reports.
• Manage a rolling pipeline of small, medium, and large grant opportunities.
• Lead on multi-year and restricted funding applications where appropriate.
• Ensure accurate tracking of deadlines and submissions using eTapestry (Blackbaud’s CRM/Supporter Management System)
• Work closely with CEO, Head of Practice and Business Manager to gather data, case studies, and outcomes.

• Translate impact data into compelling narratives aligned with funder priorities.
• Support development of monitoring and evaluation frameworks to strengthen future bids.

Salary:  £41,771 FTE (pro-rata £25,062)

Fully remote working

Generous Annual Leave allowance

Longlisted candidates will be required to complete a full application form prior to interview.

Application closing date: 6 April 2026

Interview date: rolling interview

We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.

This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.

About the Role

As our Safeguarding, Complaints and Assurance Officer, you will:

Safeguarding

• Act as the central point of contact for all safeguarding concerns
• Coordinate referrals, maintaining accurate and compliant records
• Support staff in recognising and reporting concerns
• Liaise with statutory agencies such as local authorities and police
• Monitor trends and escalate risks appropriately

Complaints Management

• Lead and oversee the end‑to‑end complaints process
• Ensure fair, consistent, and timely resolution
• Conduct or support investigations
• Maintain clear, auditable complaint records
• Communicate professionally and transparently with complainants

Assurance, Risk & Continuous Improvement

• Provide assurance that risks are identified, recorded, and managed
• Produce regular reports for senior leaders and trustees
• Support internal audits and external inspections
• Analyse data to identify themes and embed organisational learning
• Contribute to policy development and staff training

About You

We’re looking for someone who is:

• Highly professional, organised and confidential in their approach
• Able to work independently and make sound judgements
• Compassionate, proactive and committed to our charity’s values
• Confident in communicating with a wide range of stakeholders
• Skilled in analysing information and producing clear reports

Essential experience:

• Managing safeguarding concerns in a charity, public, or regulated setting
• Handling and investigating complaints
• Strong knowledge of safeguarding legislation
• Experience with risk management and assurance processes

Desirable experience:

• Working within the charity or voluntary sector
• Supporting audits or regulatory inspections
• Training or qualifications in safeguarding, social care, law, or investigations

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Please note, driving licence and own vehicle are required.

Salary: £30,000 per annum

Hours: 30 hours per week, Monday – Friday

Location: Home based but there is a requirement to be based in The Midlands

Benefits

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge

Safeguarding and Equality

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.

Policy Officer

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Sumnmary for Policy Officer 

We are looking for a Policy Officer to join our Policy and Influencing team. You will build on your policy experience, responding to and shaping policy to ensure it drives real change for people affected by bowel cancer. You will turn complex issues into clear, actionable insight for colleagues, partners, and decision-makers, and contribute to evidence-informed positions that support the charity in influencing health policy. You will also lead on your own policy areas and work closely with our bowel cancer community to ensure their experiences inform and shape our work.

Person Specification

Qualifications and Experience

• We welcome applicants from a broad range of experience and background, specifically spanning policy, science or health
• Some direct experience of working on policy issues in health, or a relevant sector, and a willingness to develop these skills further, alongside an interest in those issues affecting bowel cancer patients.

Knowledge, skills and abilities

• Good verbal, written communications and presentation skills with the ability to communicate effectively and adapt style to different audiences. Including the ability to explain information clearly and encourage colleagues to understand different points of view
• Proven ability of strong analytical and research skills to identify and solve a range of problems
• Good interpersonal, influencing and negotiating skills
• Understanding of the health policy and political environment
• Excellent organisational, time and project management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines on defined work areas
• Proven ability to support the day-to-day management of specified projects, proving some technical input in the project planning stage.
• Knowledge of the health service and health service policy issues. Awareness of cancer issues and bowel cancer in particular is desirable

Please refer to the Job Description for further details. 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £31,168.36 to D3 £38,129.42

Last day to apply

29/03/2026

Reporting to the Partnerships Manager, the postholder will play a key role in managing a significant portfolio of partners and prospects, contributing directly to the achievement of ambitious income targets and long-term partnership growth.

You will lead on the development and stewardship of corporate relationships, identifying opportunities to achieve income targets through donations, sponsorship, employee fundraising, volunteering, gift in kind and commercial collaborations.

Working closely with the Partnerships Manager, you will help shape account plans, support pipeline development and contribute insight to partnership strategy, ensuring activity is aligned to hospice priorities and funding needs.

The role requires strong relationship management skills, confidence in presenting and pitching, and the ability to build meaningful partnerships that align with the hospice’s values and funding priorities.

Knowledge and experience

Essential

·Experience of managing relationships with external stakeholders or corporate partners

·Proven track record of working to and achieving income or performance targets

·Experience of new business development or prospect research

·Strong presentation and pitching skills

·Ability to write compelling proposals and tailor communications to different audiences

·Experience of working collaboratively across teams

·Excellent organisational skills and ability to manage competing priorities

Desirable

·Experience in corporate fundraising or sponsorship

·Experience using a CRM system

·Knowledge of corporate social responsibility trends and landscape

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Excellent interpersonal and communication skills

·Confident networker and relationship builder

·Ability to prioritise and manage a varied workload

·Strong attention to detail

·Ability to work independently and as part of a team

·Resilient and solution focused

·Proficient in IT systems including Microsoft Office

Personal Attributes

·Empathetic and professional

·Proactive and self-motivated

·Collaborative

·Creative thinker

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.

This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis. 

Key responsibilities

Deliver the fundraising plan 

• Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

• Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

• Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

• Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

• Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

• Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

• Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

• Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

• Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

• Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

• Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.

• Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

• Adherence to Chapter One’s Donation Acceptance Policy.

• Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of fundraising, ideally from trusts and foundations. 

• A demonstrable track record of successfully generating income and achieving targets. 

• An ability to create compelling and successful fundraising applications and proposals. 

• Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

• Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

• Good financial acumen and proven ability to present complex financial information accurately.

• Excellent organisational skills, attention to detail and high levels of accuracy.

• Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

• Experience of individual giving or employee fundraising.

• Experience of working in a charity that has a strong corporate volunteering offer.​

• Experience using the Salesforce CRM.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Detail your relevant experience, including clear examples.

2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.

3) Tell us about how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

Starting from C1 £27,355.42 with the ability to progress to C3 £30,308

Last day to apply

29/03/2026

Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact.

Knowledge and experience

Essential

·Experience in data management

·Knowledge of effective campaign or project planning

·Experience of researching and developing content for fundraising

·Experience of creating communications for a variety of audiences and channels

·Experience of analysing campaign results and using insight to optimise future campaigns

·Experience of collaborative working with multiple internal and external partners to deliver projects

·Proven track record of working to and achieving targets

Desirable

·Managing direct marketing campaigns in a charity environment

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Confidence using CRM systems

·Working to deadlines

·A creative thinker

·Data led

·Strong attention to detail

·Organised

·Excellent interpersonal and communication skills

·Effective Diary management

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

CEO

• Salary for FTE: £62,000 - £75,000 dependant on experience
• 38 hours a week over 5 days (flexibility for right candidate)
• Home-based with travel for events and meetings

Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.

This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.

Closing date for applications: Midnight on 22nd April 2026

Interviews with Trustees:  April / May 2026

About Chapter One 

Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.

• Support the organisation of online and in person partner and volunteer recognition events.

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• .A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Senior Data Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Senior Data Manager

• A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
• Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
• Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
• Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
• Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
• Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
• Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
• Line manage and develop a small data team, with a coaching-focused approach to performance and growth

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

In2STEM Programme Officer (Maternity Cover)

Job Description

Reports to: In2STEM Programme Manager

£28,000 per annum FTE

9 Month Fixed-Term Contract, Potential Extension to 12 Months

Start Date: Monday 1st June 2026

Interviews: 30th April & 1st May

We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.

The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.

You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.

Duties and responsibilities:

Programme Delivery

• Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.

• Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images. 

• Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met. 

• Maintaining up to date records via the programme database and ensuring data protection. 

• Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.

• Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists. 

• Planning and delivering in-person student inductions and celebration events.

Evaluation 

• Evaluating programme activities, using student and volunteer evaluation data and staff insights. 

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met. 

• Supporting team members to create evaluation and student data reports. 

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Person specification

Essential:

• Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers. 

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers. 

• An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience planning and delivering training, events and workshops. 

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences. 

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges. 

• Experience delivering programmes or projects for young people. 

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.

Desirable:

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases. 

• Experience in student or volunteer recruitment and caseload management.

• Knowledge or an understanding of safeguarding practices.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

1. Role Purpose

A key element of Trussell’s high value income is from individual donors and Trusts, who support our work and mission. The Philanthropy Officer is accountable for managing a caseload of trusts and major donors who are giving up to £10k annually, stewarding them effectively to help secure income to fund Trussell’s work.  

The Philanthropy Officer is responsible for developing appropriate engagement and stewardship journeys for this group of donors, with the aim of retaining and increasing financial support for Trussell.  

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.   

2. Key Responsibilities

1. Steward a caseload of major donors and trusts

Manage a caseload of c.150 major donors and c.600 trusts (c. £5k-£10k per annum giving levels). Effectively steward a cohort of donors and Trusts who support Trussell’s work and mission to ensure that Donors and Trusts are updated, understand the impact of their support, loyalty is strengthened and income secured.

2. Deliver high‑quality stewardship communications

Produce personalised thank‑yous, updates, impact reports, and tailored asks, and developing some one-to-one relationships to ensure donors and Trusts receive timely, meaningful engagement that demonstrates the impact of their support and inspires them to continue giving.

3. Develop and submit funding applications

Prepare and submit bespoke applications to trusts when required, in order to secure additional income through compelling funding applications. Opportunities to secure income and cultivate relationships are maximised.

4. Maintain accurate supporter records

Maintain accurate records on our database; facilitating accurate data management and effective stewardship. Delivering analysis, forecasting and segmentation for mailings, to enable compliant, insight‑led fundraising activity.

5. Design and manage supporter journeys

Context: Work collaboratively across the team to design and manage supporter journeys for Major Donor and Trusts which enhance the consistency and quality of engagements, building stronger donor experience and improved engagement.

6. Provide administrative and team support

Context: Support the team with administrative tasks, when required to ensure smooth operations and timely delivery of team projects and tasks, supporting efficient team delivery and coordination.

3. Person Specification

Core Knowledge:

- Understanding of major donor and/or trust fundraising principles.

- Knowledge of GDPR and fundraising‑related data protection.

- Knowledge of CRM systems and data management.

Essential Skills:

- Excellent written communication.

- Strong verbal communication.

- Ability to manage multiple projects and meet conflicting deadlines.

- Ability to distil complex information into compelling and succinct communication.

- Accurate data handling.

- Collaborative and proactive approach.

Key Experience:

- Experience in high‑value fundraising or transferable experience.

- Experience using CRM databases.

- Demonstrable relationship‑building experience.

4. Stakeholders

Internal: Line Manager, Philanthropy Manager (Trusts), Supporter Care, Comms & Marketing, High Value Team.

External: Major Donors, Trusts, Donor Research Consultant, Suppliers.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you passionate about children’s safety and have the skills and experience to excel in this role and help reclaim the internet for young people? We would love to hear from you!

Breck Foundation

Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives.  We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation.

With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play and thrive in safety. We are helping young people reclaim the internet.

The Role

We are looking for an experienced Trusts and Grants Fundraiser to support the work of the Breck Foundation on a freelance basis.

This role is offered for approximately two days per week, providing flexibility alongside the opportunity to make a meaningful contribution to the development of our fundraising function.

If you are highly organised, detail-oriented, and confident managing competing deadlines - and motivated by making a real difference in keeping young people safe online - this could be an excellent opportunity.

Working closely with the CEO, you will play a key role in shaping and delivering our trusts and grants activity. The focus of the role will be on researching opportunities, developing a strong funding pipeline, and writing high-quality, compelling applications that clearly communicate our impact and vision.

This is a collaborative role, with the CEO leading on overall fundraising strategy and funder relationships. You will support the delivery of that strategy through bid writing, pipeline development, and contributing insight into funding opportunities and direction.

There is genuine potential for this role to grow over time, as part of our longer-term ambition to expand and strengthen a wider income generation function.

About you:

We are looking for someone who:

• Is motivated by purpose-driven work and wants to make a meaningful difference to the lives of young people and families
• Is proactive, self-motivated, and confident working independently in a freelance capacity
• Enjoys problem-solving and managing a varied workload
• Has strong attention to detail and excellent persuasive writing skills
• Has experience securing income from trusts and foundations
• Shares our commitment to safeguarding and online safety education

If this sounds like you, we would love to hear from you!

This is a rewarding opportunity to contribute to a charity with growing national reach and impact. Your work will directly support the delivery of life-saving education, innovative projects, and partnerships with schools, industry, and safeguarding professionals.

If you have a strong track record of securing income from trusts and foundations, along with the initiative, enthusiasm, and passion to support our mission, we encourage you to apply.

Key Responsibilities

• Work closely with the CEO to plan and prioritise trusts and grants activity, ensuring a focused and strategic pipeline of funding opportunities
• Research and identify suitable trust and grant funders aligned with the Foundation’s work and funding needs
• Write high-quality, compelling funding applications and proposals that clearly communicate impact, need, and outcomes
• Develop tailored content for applications, including adapting core messaging, case for support material, and project information
• Support the development and refinement of a clear and compelling Case for Support, working with colleagues to gather relevant data and stories
• Maintain and manage a pipeline of prospects, tracking application deadlines and progress
• Provide regular, concise updates to the CEO on pipeline activity, submitted bids, and upcoming opportunities
• Collaborate with the wider team to gather information required for strong applications (e.g. budgets, project plans, impact data)
• Ensure accurate record-keeping of applications and funder interactions on the CRM system, in line with GDPR requirements

Experiences:

• Proven experience in trusts and grants fundraising, or a similar income generation role
• Experience of working towards income targets and managing relationships with a range of stakeholders
• Demonstrable success in researching, writing, and securing funding through high-quality applications and proposals
• Experience of developing project budgets and presenting financial information to funders
• Experience of using a CRM system to manage pipelines, analyse data, and report on activity
• Experience of presenting to or engaging different audiences (desirable)
• A track record of securing high-value grants from trusts and foundations (desirable)

Knowledge, Skills and Abilities:

• Strong understanding of effective supporter care, stewardship, and relationship management
• A genuine interest in online safety and safeguarding, with a commitment to the mission of the Breck Foundation
• Excellent written communication skills, with the ability to produce compelling, persuasive funding applications tailored to different audiences
• Strong interpersonal skills, with the ability to build relationships with funders, partners, and colleagues with professionalism and sensitivity
• High attention to detail, with the ability to maintain accurate records and deliver work to a high standard
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a freelance capacity
• Confident in interpreting budgets, tracking income, and presenting financial information clearly
• Good IT skills, including experience with Microsoft Office and CRM systems
• Ability to work independently, using initiative to identify opportunities and solve problems
• A collaborative approach, with the ability to work effectively alongside a small, dedicated team
• Self-motivated, proactive, and driven to achieve results

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.