Customer engagement manager jobs

We are seeking a Corporate Partnerships Manager (Partnership Management) - 12 Month Contract to join our London team.

Corporate Partnerships are a key funding stream for Movember and an area of growth for the charity. The team has a renewed focus on building long term multifaceted and mutually beneficial partnerships, as well as driving new business to secure the future growth of our partnership revenue.

The Corporate Partnerships Manager will have experience working in a fast-paced national Corporate Partnerships team, with at least 4 years’ experience in either high-value 6 and 7 figure Account Management or New Business. This role is responsible for growing the year-round corporate fundraising revenue in in the UK through existing or new partners.

This will achieved by:

• Implementing the strategy for Commercial and Fundraising partnerships under management
• Developing and managing a portfolio of partners worth over £500,000
• Developing and managing a robust pipeline of high value(6 figure) commercial and/or philanthropic prospects
•  Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular)

For this role, you’ll need:

• 4+ years’ experience in an account management / development role either at a national charity or in the private sector working on account management of high-value partnerships
• Experience of managing commercial partnerships including account management and stewardship
• Excellent interpersonal skills with the ability to build and maintain relationships
• Experience of various aspects of corporate fundraising including licensing, CRM, Employee engagement, Sponsorship
• Ability to effectively communicate with all levels of stakeholders
• Highly developed organisation skills, the ability to prioritise and manage several programs concurrently and meet deadlines
• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation
• Ability to work in a fast paced and growth environment
• Adaptability, flexibility and strong commercial acumen

Desirable:

• Proficiency in Salesforce
• Other relevant tertiary Qualification
• Language skills (French, German or Spanish)

GOOD CAUSE:
Working for Movember, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.

We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.

GOOD VIBES:
The vibes aren’t just for Fridays – even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake!) or an impromptu all-staff boogie.

Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.

GOOD CREW:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.

Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.

We offer:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Committees to join – Culture team, Diversity Equity & Inclusion, Movember book group
• Bike to work scheme
• Half day Fridays for 9 months of the year

Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

We are looking for a dynamic leader with proven fundraising experience to become our new Head of Fundraising, helping When You Wish Upon a Star to make magical memories for sick children. We have recently moved into a modern new office, have appointed a new CEO and are celebrating 35 years of Wish granting across the UK. So, it is an exciting time to join our dedicated team, some of whom work remotely or from our Scotland office.

Your key focus is to grow our income generation, allowing us to grant even more Wishes to children living with life threatening illness. The Head of Fundraising and their team play a huge part in helping us achieve this vision and, occasionally, have some direct engagement with delivering Wishes.

Reporting to the CEO, the Head of Fundraising will be responsible for developing, directing and delivering the fundraising strategy.  You will be an inspirational leader; motivating the team to promote the Charity and successfully engage external stake holders, including both new and existing supporters, and develop long-term relationships through excellent stewardship.

The successful candidate will be able to manage legacy, grants & trusts, events, corporate and community fundraising. Ensuring that income targets are achieved, along with securing high value donors to support major events and campaigns. Using ThankQ CRM, you will be required to monitor fundraising performance and budget, produce reports, and presenting to the CEO and Trustees.

Empower change as a Fundraising Manager with Stonepillow, leading income growth to support people experiencing homelessness.

Applications close: 9 a.m. Monday 9th June 2025

Location: Chichester

About Stonepillow

Stonepillow is a forward-thinking charity that supports people who are homeless or at risk across Chichester and Arun. With a mission rooted in prevention, relief, recovery, resettlement, and restoration, Stonepillow delivers life-changing services through supported housing, day centres, outreach, and social enterprise.

We understand that there are infinite circumstances that may lead people to our doors, and we do not turn anyone away.

As a charity, generating sustainable income is vital to ensuring we can continue and expand our life-changing work.

Our work is guided by our 5 Pillar value proposition:

• Prevent
• Relieve
• Recover
• Resettle
• Restore

About the role

As Fundraising Manager, you will lead the development and delivery of strategies to grow sustainable and unrestricted income.

Reporting to the Head of Income Generation, you will play a vital role in deepening relationships with high-net-worth individuals (HNWIs), while also engaging regular givers, corporates and community partners.

You will:

• Develop and implement income strategies across major donors, individual giving and legacies, corporate fundraising and community giving
• Lead tailored stewardship plans to retain and grow supporter engagement
• Manage the Community & Events Fundraiser to deliver successful campaigns and events
• Use CRM systems (Donorfy), digital platforms, and data insights to enhance supporter journeys and track performance
• Represent Stonepillow in the community, building awareness and strong partnerships
• Monitor income, evaluate ROI, and report on performance to senior leadership

This role is essential in securing the income needed to deliver Stonepillow’s life-changing services for people experiencing homelessness across Chichester and Arun.

Who we are looking for

We’re seeking a confident and strategic fundraiser with a track record of growing income and building lasting supporter relationships. You’ll be digitally savvy, data-driven and values-led.

You will bring:

• Proven experience in one or more of major donor, individual giving, community, or corporate fundraising
• Strong communication and relationship-building skills across audiences
• Experience using CRM systems such as Donorfy
• Ability to manage multiple priorities, lead a small team and plan effective campaigns
• Financial awareness and a strong understanding of ROI in fundraising
• A collaborative and inclusive approach, aligned with Stonepillow’s values

A full UK driving licence and willingness to travel across Chichester and Arun are essential.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 9th June 2025.

The Marketing and Communications Manager leads the development and delivery of all marketing, communications, and branding activity at Northampton Students’ Union. This role is central to ensuring that all campaigns, messaging, and visual content reflect the Union’s strategic priorities and values—Courageous, Empowering, Authentic, Inclusive, and Innovative—while engaging and informing students, stakeholders, and the wider community. The postholder will drive a student-led, insight-informed communications culture that strengthens the SU’s brand, increases participation, and amplifies student voice.

Strategic Marketing & Brand Leadership:

1. Lead the implementation of the Union’s Marketing, Brand and Communications Strategy in alignment with the 2023–2027 Strategic Plan.
2. Create and oversee annual and in-year communications plans, supporting Union services and events with impactful, timely, and coordinated campaigns.
3. Ensure brand consistency and clarity across all physical and digital channels, reinforcing the SU’s reputation and values.
4. Develop and embed a compelling brand identity and tone of voice that reflects the SU’s purpose and is recognisable to students and stakeholders.

Team Leadership & Organisational Collaboration:

1. Manage and mentor a small marketing and design team, fostering innovation, inclusion, and professional growth.
2. Serve as the SU’s lead advisor on marketing and communications, supporting officers and staff with effective messaging and engagement strategies.
3. Represent the marketing function within operational leadership meetings and cross-functional projects.
4. Lead SU activity on University Open Days and Discovery Days, promoting the SU’s offer and student benefits to prospective students.
5. Oversee the relationship with the SU’s CRM provider, ensuring effective system use for campaigns and student engagement.

Campaigns & Content Delivery:

1. Plan and deliver integrated, multi-channel marketing campaigns across digital, print, and in-person channels.
2. Align campaign goals with departmental objectives, ensuring relevance to student needs and strategic outcomes.
3. Oversee the development of high-quality, student-relevant content, including social media, video, email, and web.
4. Track and evaluate campaign effectiveness using data and insights to guide future planning.
5. Work closely with Executive Officers to amplify representation priorities through communications.

Student Engagement & Insight:

1. Ensure communications reflect the diversity of the UON student population and are accessible and inclusive.
2. Use data, feedback, and engagement analytics to shape communications that resonate with student experiences and lifecycle moments.
3. Drive student-led storytelling and ensure campaigns visibly reflect student voices, lived experiences, and participation opportunities.

Office based, London (with hybrid working)

6-month fixed term contract

Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.

Who we are

The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.

You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.

If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.

What we are looking for

The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.

If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.

Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous pension scheme
• Life insurance cover
• Season ticket loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to work scheme
• Access to an Employee Assistance Programme and more!

How to apply

For more information and to apply online, please visit our recruitment portal.

Closing date: 5.00pm on Friday, 20th June 2025.

Interview date: w/c 30th June 2025 (held virtually).

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

The role may close earlier than the stated deadline if we receive a high volume of applications.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

You will be responsible for developing and nurturing relationships to support our fundraising efforts. Working closely with the senior management team, this position provides plenty of variety to support and develop skills across several income streams.

Your key tasks will be:

Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

Maximise engagement and retention of individual supporters by prompt thanking, excellent stewardship and building effective donor journeys

Provide coordination, structure and accountability to our fundraising activities.

Manage and build relationships

If you have excellent communication skills along with knowledge of ethical fundraising, grant applications and gift aid you could work for this wonderful charity that provides care and refuge to cats and kittens.

St Mary’s university is looking for a proactive and experienced Senior Alumni and Development Officer. You’ll play a key role in launching and growing our alumni giving programmes, from planning events to building lasting relationships, working within our newly formed and dynamic team with big ambitions.

If you are seeking a rewarding role where you can make a difference and you are an experienced and motivated individual with success in building relationships and creating engaging communications, we want to hear from you.

You'll bring experience in alumni engagement or individual giving fundraising, who is comfortable working independently and managing multiple priorities. Experience with CRM databases and a proactive approach to growing alumni networks and donor support. This is your chance to make a real impact.

This is a hybrid role based at St Mary's University, Twickenham, we are happy to discuss flexible working arrangements for the right candidate.

Overview

As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.

St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer.Please view our detailed access guide by following the link: St. Mary's University | AccessAble

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Closing date: 22 June 2025

Visitor Engagement Manager

Our client is seeking a dynamic and experienced Manager to lead our Engagement team who deliver their industry leading living history visitor experience. This is a unique opportunity to play a pivotal role overseeing the teams who bring the past to life for their visitors. You'll be at the heart of their day to day visitor experience - creating truly memorable, engaging and entertaining experiences.
 
What will you be doing?
 
• Leading and coordinating the delivery of the living history visitor experience at the Museum, managing effectively alongside and through a team of managers.
• Effective management of teams– capably demonstrating skills of coaching, training and development and performance management.
• Overseeing the delivery of the living history visitor experience at the Museum, ensuring engagement is of high quality, engaging and accessible for all audiences.
• Developing processes and systems that support efficient and effective management and delivery of the living history experience.
• Working closely with the Public Programmes and Collections & Interpretation teams to develop ideas that create live interpretation (e.g., characters and activities) that is thought provoking and enjoyable.
 
What are they looking for?
 
• Considerable experience of managing, inspiring and developing a large team.
• Experience managing large-scale operations, including effective staff rostering, visitor experience and safety.
• Experience of engaging people with stories, living history or interpretation
• Ability to organise and prioritise workload and improve systems for continuous improvement.
• Excellent project and budget management skills.
• Ability to work collaboratively across teams with excellent interpersonal skills.
 
Who are they?
 
Our client are an award-winning 31-acre open-air museum. Throughout their 47-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
 
What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
 
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
 
Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
 
Closing date: 8 June 2025
 
Interviews are expected to take place on 23 June 2025 adjustments will be made should successful candidates be unable to attend.
 
Location: Dudley
Salary: £38,000 per annum
Hours: 37.5 hours per week (including weekend and evening work on a rota basis)
Contract: Permanent, Full-time
Benefits: Access to their 31 Acre Site – Generous Annual Leave Allowance – Contributory Pension Scheme – 24/7 Employee Assistance Programme – Retail Discounts via Online Rewards Portal – Discounted Membership with Sandwell Leisure Trust – Complimentary Entry Passes to their museum – Staff Discount Scheme – Free On-site Parking – Enhanced Maternity/Paternity Pay – Payment of Professional Subscriptions - Free Flu Jabs

You may also have experience in the following: Storyteller, Tour guide, Mascot, Customer service, PR, Acting, Customer Service, Tourist Information, Historian, Historic Actor, Promotor etc.
 
REF-221 816

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About Emmaus Greenwich

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

About the Role

As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.

Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?

​Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.

​

• £28,500 per annum

• Permanent role

• Full time (35 hours per week) with flexible working (we would consider compressed hours)

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person

around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

About STEP:

Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.

​Further info can be found here.

​

This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.

​

What you’ll be doing:

• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.

• Driving income growth by guiding customers through their sales and stewardship journey.

• Coordinating the delivery of training courses, managing bookings, and handling logistics.

• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.

• Handling admin tasks like data input, reporting, and system improvements.

What we’re looking for:

• A highly experienced Administrator with experience in a customer facing environment.

• Previous experience of working in a sales environment.

• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.

• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.

• Experience of prioritising own workload and working to deadlines with speed and accuracy.

• Excellent IT skills

​

Job Description is here

​If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!

​

Working at Samaritans:

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.

​

Being Inclusive:

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application:

If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.

​

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

​

Apply today and make a real difference to people’s lives.

Are you passionate about helping young people build brighter futures?

Are you a people person with great attention to detail? If so, we’ve got a brilliant opportunity for you to join our team as our Volunteering Development Officer at Young Enterprise.

 

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

 

About the Role

At Young Enterprise, we’re proud to engage thousands of passionate volunteers every year across England and Wales. Together, we empower young people with vital enterprise and financial education skills—delivered in schools, universities, and communities. Volunteers are at the heart of everything we do, and we’re looking for a proactive and enthusiastic Volunteering Development Officer to help us create the best possible experience for them.

You’ll be the first point of contact for new volunteers, ensuring every volunteer’s experience is smooth, well supported and rewarding – from registration through to recognition. You’ll lead on all aspects of our volunteer registration processes, systems, and records, as well as using your expertise in volunteer management to deliver excellent customer service and build effective relationships on a national scale.

You’ll be contributing to upholding high standards and creating a warm, welcoming environment and ensuring our volunteers are supported every step of the way—and in doing so, you’ll help us make a lasting difference in young people’s lives.

You’ll love this job if you are…

• A people person who enjoys building relationships and providing great customer service.
• Passionate about the transformative power of volunteering for young people.
• Organised, self-motivated and with a keen eye for detail.
• Looking to gain broad experience in the volunteering sector, managing the end to end volunteer experience and getting stuck in to make improvements to they way we do things.

 

Key Responsibilities

• Delivering a seamless onboarding experience, handling queries and providing a warm welcome to new volunteers.
• Supporting and training colleagues on volunteering systems and processes.
• Managing our safeguarding and DBS processes for volunteers to keep young people safe.
• Using our Volunteer Management System (Assemble), ensuring communications are logged and accurate reports are available for monitoring and KPIs.
• Creating and maintaining clear documentation, process and guidance documents so colleagues and volunteers have everything they need at their fingertips.
• Recognising volunteer contributions by coordinating our volunteer rewards and recognition activities.
• Writing inspiring news articles and email communications updates on our Volunteering platform.
• Championing the volunteer journey and actively contributing to team goals that ensure volunteers have a positive and consistent experience.

A few practical things:

• This role is hybrid, involving a mixture of working from home and from our Central London office.
• There will be some limited additional requirements to travel for meetings and occasional expectations to work outside of office hours, such as our annual in person Staff Conference and quarterly evening ‘get togethers’ online with volunteers.
• This role is the equivalent of 3 days per week, however we are flexible to accommodate the regular working hours that work for you, between 9am-5.30pm Monday to Friday.
• Giving our volunteers the best possible experience involves really understanding what they do- so you will be actively encouraged to get stuck in and ‘volunteer’ yourself within our programmes and alongside our volunteers.

 

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

 

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 20 June 2025. Please note, we are only able to respond to shortlisted candidates, and may close applications before the closing date if we find the right candidate.

Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. 

Are you interested in Transforming Young Lives?

At Northorpe Hall Child & Family Trust, we believe every child deserves the chance to realise their full potential and thrive. We are on a mission to identify, develop and provide support for children, young people, and their families across Kirklees and Yorkshire focusing on mental health and emotional wellbeing.  We are working where gaps or needs exist and in doing so growing our reach, deepening our impact and building partnerships to transform young lives.

To help us deliver our vision, we're looking for a passionate, strategic, and creative Income Generation and Partnership Manager.

This is a pivotal and exciting new role, with huge scope and freedom to diversify and generate income for the Trust. 

You will support the charity’s financial sustainability by diversifying revenue streams through partnerships, unrestricted fundraising initiatives and other income-generating opportunities.

You will be responsible for building a strong and sustainable supporter base by working with a range of funders including trusts, foundations and corporate sponsors, building and maintaining lasting relationships. 

We are looking for someone with experience in generating income and our ideal candidate will be engaging, proactive, dynamic, determined and enthusiastic with the ability to win hearts and minds.

By joining Northorpe you will help transform the lives of children, young people and families.

About the Centre for Armenian Information and Advice (CAIA)

The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.

Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.

The role

CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.

Main Purpose of the role:

● Oversee front-of-house and client engagement

● Ensure the smooth running of the building

● Manage administrative policies, processes and procedures