Customer insight manager jobs (46)

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NW9, London
£34,000 - £36,000 per year pro rata
Are you passionate about making sure a wide range of voices get heard? Do you have lived experience of using services yourself?
Start Network
Multiple Locations
£45,000 - £50,000 per year
Help shape the financial management of a humanitarian start-up with big ideas. A great chance for you to progress your finance career.
Alzheimer's Research UK
CB21, Cambridge
Circa £40,000 per annum
This role will drive continuous improvement of prospect development activity to support ambitious fundraising growth for dementia research.
SW4, London
£10.55 per hour 21 hours per week inc. Sundays and Mondays, travel expenses will be paid
The National Lottery Community Fund
Multiple Locations
£39,735 - £43,918 per year plus generous benefits
TPP Recruitment
Guildford, Surrey
Up to £30000 per annum + Pro rata
Page 1 of 4
£38000.00 - £42000.00 per annum
Job description

We are working for a well known health charity who are looking to recruit and Supporter Insight Manager. As an organisation they conduct world class research, to make sure every person in needs get the best possible treatment.

There are many ways supporters can support their work, this could be fundraising, making financial donations or volunteering. As an organisation they value these individuals and are constantly seeking ways to grow their supporter base and deepen engagement.

This role will work accross the organisation, and their data community, to increase their understanding of their supporters. Through reporting, analysis, research segmentation and insights generated from this you will help shape their engagement strategy.

As Supporter Insights Manager you will

  • Use analytical methods to forecast trends of supporter volumes, recruitment and income - identifying opportunities for future growth/risks.
  • Ensure the Engagement activities are planned effectively to ensure that appropriate, actionable insight is gathered before, during and afterwards to support decision making, planning and ensure exceptional supporter experience.
  • Build organisational knowledge and understanding through sharing insight, maintaining records and increasing data literacy.

They are looking for someone who

  • Has significant experience in data analysis, research, reporting, predictive modelling and segmentation techniques.
  • Extensive knowledge of data quality, Supporter/Customer relationship.
  • Excellent written and verbal skills, including the ability to influence and negotiate at all levels.

As an organisation they offer a great package of benefits including, 27 days annual leave in addition to public holidays, flexible start/finish times, competitive pension and more.

More about TPP Recruitment
TPP Recruitment

TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy.

Our areas of expertise enable us to provi... Read more

Posted on: 27 February 2020
Closing date: 27 May 2020
Job ref: J73442CM
Tags: Operations
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