Customer Insight Manager Jobs in Westminster, Greater London
£44,636 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Want to help our members feel that they belong?
We are aiming to ensure our members are:
- aware of what we do for them;
- feel that they belong within our community;
- and want to help shape the physiotherapy profession.
We want to build and develop a positive relationship. From members having a level of awareness about the organisation through to acting as a result of their membership - members who feel a sense of pride for being a part of the CSP community can help us achieve our vision.
About the role:
In this rewarding role, you will be instrumental in increasing how engaged our members are with the CSP. This will include using your own initiative, creativity and insight to contribute to member engagement projects. Plus ensuring that we take a coordinated approach across the CSP to support our member engagement aims.
You will coordinate, produce and deliver multi-channel communications that support our member engagement communications plan. You will also contribute to our collective insight into members’ needs, preferences and behaviour plus work collaboratively with other colleagues in engagement roles to support our overall aims.
So, if you are looking for an exceptionally rewarding and challenging role, where you can actively promote equity, diversity and belonging in all aspects of the work and would enjoy working in a matrix team environment, please see below for details on how to apply.
To arrange an informal discussion about the role, please contact Rebecca Stiffell, Member Engagement Campaigns Manager, at the Head Office address.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and details of how to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 17 May 2024.
Interview date: Monday 3 June 2024 (virtual interview using MS teams).
If you require any adjustments during the application stage, please email the Human Resources team.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit our website.
NO AGENCIES
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Role: Philanthropy & Partnerships Manager
Reporting to: Senior Philanthropy & Partnerships Manager
Purpose of job: To work as a key part of the Philanthropy and Partnerships Team, line managed by the Senior Philanthropy and Partnerships Manager, and accountable to the Museum’s Director. This role will bring in vital income from trusts, foundations, corporate partners and individuals to deliver the business plan. This role has responsibility for achieving income targets by collaborating across all departments to understand and translate fundable and core activities into compelling cases for support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£36,000-38,000 depending on experience
Who we are looking for:
- You will be our ideal candidate if you are a high performing and target driven person, who enjoys working in a fast paced and rewarding environment.
- You will have a track record of securing grants, gifts and donations from individuals, trusts, foundations or corporate supporters.
- You will have a solid understanding of the principles of successful relationship stewardships, across a diverse group of donors, funders, patrons and partners.
- You will be responsible for contributing to and implementing the Museum’s Philanthropy and Partnerships Strategy, in consultation with the Senior Philanthropy and Partnerships Manager and Directors, which will maximise income from individuals, corporate supporters and grant-giving organisations.
- You will be confident working both independently or collaboratively, as required, to meet ambitious targets, often within tight timeframes.
- You will be responsible for researching and identifying suitable supporters and trusts and foundations, for which you will produce high-quality proposals and applications, liaising with colleagues to collate information and supporting documentation as required.
- You will have excellent written and organisational skills; be able to juggle multiple priorities and work across diverse departments; and manage relations with a range of supporters and funding bodies, including timely submission of reports.
- This is an excellent opportunity for a person with experience in one of the specified areas of fundraising, such as trusts and foundations, individuals or in corporate support, who is looking to expand their experience across the full range of philanthropic and partnerships activity.
Key objectives in first 6 months:
- Established position as a trusted and valued colleague within the Museum team
- Contributed towards a new philanthropic strategy for building income from established and new supporters, including corporate supporters, trusts and foundations and statutory sources, and made demonstrable progress in raising revenue in line with this
- Successfully managed existing relationships with funders including stewardship of supporters, grants and reporting as required
- Submitted new funding applications and researched and developed new prospects for funding and securing actual income to an agreed target
- Worked productively and positively with committees, senior volunteers and consultants to have established personal credibility with the key influencers in these groups
Key Responsibilities:
Supporter Identification, Communication and Cultivation
- Identify, research and develop a pipeline of trusts and foundations prospects, ensuring that relationships are well managed and planned for first, second and third requests for funding, as appropriate.
- Identify, research and approach corporate partnership prospects to support agreed priorities such as exhibitions and programmes
- Work closely with colleagues in Events, Commercial and Communications to promote corporate sponsorship packages, including working on communications and campaigns that encourage uptake and renewal
- Crafting compelling and engaging letters, proposals and applications to potential and existing supporters
- Collate social impact statistics and create an internal bank of resources that communicate our work articulately and passionately
- Reporting to funders by working with consultants and colleagues to write well-crafted and timely reports, highlighting the difference that a supporter's contribution has made, with accurate financial data and spend against projects, to draw down grants as required
- Ensure that supporters are contracted and acknowledged appropriately; including personally, on website, on site and/or in printed materials as appropriate, and ensure all agreed benefits are delivered
- Maintain and create accurate records on submissions, outcomes and correspondence using the Museum CRM system
- Working closely with the Finance team to monitor payment terms and dates
- Provide monthly updates on progress against targets to the Senior Philanthropy and Partnerships Manager, including planned proposals and income forecast, pledged and paid.
- Contribute toward updates to quarterly Board reports, including actual income achieved in relation to revenue targets
- Work closely with colleagues in Visitor Engagement & Communications to promote Foundling Friends scheme, onsite donations and to create communications that encourage renewal and engagement
Organisational Culture & Infrastructure
- Contribute to a successful philanthropic/fundraising income generation plan that enables the delivery of the Museum’s ambitious business plan
- Work collaboratively with the Philanthropy and Partnerships team, consultants and colleagues across the organisation to ensure that the work of the Philanthropy and Partnerships team is fully integrated and supports the delivery of Museum’s overall objectives and business plan
- Support the all the Museum’s philanthropic activities including cultivation events and stakeholder management
- Represent the Museum at internal and external networking opportunities, developing existing and new supporter relationships
- Work successfully to achieve the Philanthropy and Partnerships team’s fundraising targets as well as personal revenue targets, showing growth in activity and results
Person specification
Essential:
- Proven ability to manage and cultivate a list of active and significant supporters
- Experience of writing funding proposals, bids and applications with a track record of success
- Demonstrable excellent written and verbal communication skills and ability to write high quality successful proposals, applications and reports
- Strong attention to detail and financial literacy
- Experience of managing supporter journeys with an insight into why people give to arts and culture
- Demonstrable evidence of meeting targets and working in a target driven environment
- Knowledge of GDPR compliance, due diligence processes, UK tax laws and Gift Aid
- Exceptional influencing, negotiation and diplomacy skills
- Ability to think and operate strategically and provide flexible solutions
- Able to deliver to demanding deadlines and with a hands-on approach
- Excellent IT skills including CRM databases, Microsoft 365 and SharePoint
- Ability to self-motivate, work as part of a small team, and support colleagues, even under pressure
- A commitment to excellence and professionalism
- Appreciation of and support for the aims, values and ethos of The Foundling Museum
- A right to work in the UK
Desirable:
- Experience of fundraising via trusts, foundations, corporate philanthropy or individual giving schemes
- Experience of working with senior volunteer boards
- Experience of designing and managing digital fundraising campaigns
The Philanthropy & Partnerships team
In Autumn 2023, Foundling Museum delivered a successful, ambitious capital campaign to secure the future of the Museum through a variety of supporters, from individuals, major supporters and trusts/foundations.
The Philanthropy team is responsible for the funding revenue needs of the Museum, which for 2024-25 is c£800,000, making up approximately 36% of total income.
The post of Philanthropy and Partnerships Manager will deliver against personal targets toward this goal. Remaining income includes Arts Council England National Portfolio funding, NLHF funding, core earned income (admissions) and trading activities (retail and venue hire).
The Philanthropy and Partnerships team collaborates closely with the Director, Chair of Trustees and Development Consultants and across all departments to understand and translate fundable and core activities into compelling cases for support. Across a year the team raises vital income for exhibitions, learning and participation activities, events, capital projects, an established endowment fund and unrestricted revenue income.
Interview timetable & how to apply
Closing date: Thursday 23 May 2024 at 10am
First interview date: Thursday 5th June 2024
Second interview date for shortlisted candidates: Thursday 12th June 2024 TBC
To apply please click on the apply button at the bottom of the page , you will be taken to our website and then on to application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Position: Early Talent Programme Manager
Hours: 35 hours per week
Salary: c. £32-36k + 7% pension contribution
Location: Hybrid: c.2 days in office (Liverpool Street, London)
Reports to: Senior Talent Manager
This is the job for you if you have…
● a passion for supporting young people to access professional careers
● experience with the recruitment process and placing candidates in roles
● adaptability and are capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role
About The Brokerage
The Brokerage is an award-winning, social mobility charity. For 27 years we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. Together with our talented young people and top UK companies we are breaking down barriers to a more diverse and talented workforce.
Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.
The Team
The Brokerage is a growing organisation, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.
We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led.
Role purpose and main responsibilities
To lead on candidate support and communication for the ‘Placement’ strand of our delivery, working closely with the Senior Talent Manager to manage all entry-level recruitment with our corporate partners. The postholder will be responsible for ensuring Brokerage candidates are upskilled, encouraged to apply for roles, selected and prepared for partner opportunities. They will also develop and maintain efficient systems for programme administration to enhance our operational effectiveness in connecting talent with opportunities.
Main Responsibilities
● Programme Development and Management: Design and improve placement programmes, focusing on candidate support and development. Manage the end-to-end recruitment cycle, from advertising, to shortlisting to onboarding candidates into placements (e.g. internships/entry level roles) including associated administration.
● Candidate Engagement and Development: Lead placement communications and recruitment, identifying, upskilling, and supporting candidates. Develop resources, manage and deliver workshops to enhance candidate skills and engagement.
● Partnership Management: Maintain strong relationships with corporate partners, contributing to the design and development of intern and partner experiences.
● Communication: Craft and distribute materials to promote placements and share success stories.
● Operational Excellence: Refine processes and systems for programme efficiency. Maintain accurate programme and candidate records on Salesforce.
● Data and Impact: Monitor programme effectiveness, focusing on impact-driven management.
● Team Management: Line management of team members (if required). Oversee team performance and dynamics aligned to our values.
● Equality Diversity Inclusion: Embed equity, diversity, and inclusion principles in programme design and delivery as well as team interactions.
● Safeguarding Management: Ensure compliance with safeguarding policies.
We are looking for someone with:
● Experience working with young people and building relationships with a range of stakeholders.
● A strong understanding of early careers recruitment/application processes.
● A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.
● Highly organised, with excellent attention to detail and the ability to manage competing priorities including administrative aspects.
● The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the wellbeing of young people.
● Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)
● A growth mindset, open to feedback, learning and development
● Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools.
If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!
Other benefits:
● 25 days’ paid annual leave plus Bank Holidays
● 2 days’ paid volunteering leave; 2 days Wellness Days; and Birthday Leave
● Season ticket loan, EAP and a range of other staff benefits
● A collaborative, diverse, mission led team that works within a flexible, trust-based environment
● Serviced offices with a view of London from the 18th Floor.
Interview process: We will conduct a two stage interview process that will include competency and scenario based questions, alongside practical skills based assessments.
If you would like to find out more about this role, please get in touch!
The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
- Salary: £37,565 - £39, 819 depending on skills and experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am - 5:30pm but with flexibility)
- Responsible to: Head of Fundraising
- Location: Elephant & Castle / Remote
- Application Deadline: 6th May 2024 12pm. Applications will be reviewed on a rolling basis and invites for interview may be extended prior to the application deadline
- Interview Dates: First round interviews will be held Tuesday 7th and Wednesday 8th May 2024 (remote)
Role Purpose
Are you a strong fundraiser with experience of corporate partnerships? Do you have an eye for new opportunities to grow income, and the ability to lead them with ambition? Do you have a drive to constantly improve the way we do things in a way that delivers a better experience for donors and partners? Are you passionate about creating mutually beneficial partnerships to empower underrepresented entrepreneurs and make the world a better place?
If you’ve answered yes to the above you could be our new Corporate Partnerships Manager, who will contribute to the Fundraising and Partnerships team in a new phase of innovation and strategic fundraising growth for Hatch. You will work closely with the Head of Corporate Partnerships to steward our key strategic partners and reach out to new potential partners.
At Hatch we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from corporate and governmental partners. Over the past four years, we have made strides in developing our Fundraising income, pipeline and capabilities enabling us to rapidly pivot, innovate and capitalise on new funding opportunities. Our income has grown from £500k pa in 2019 to over £2m in 2023 and we’ve even been shortlisted for the Third Sector Fundraising Team of the Year 2022.
We have a strong track record in developing corporate partnerships and delivering against programmatic grants. We have multi-year partnerships with UBS, NatWest, eBay, Pizza Hut, Bloomberg and BlackRock to name a few. Working with our Head of Corporate Partnerships, we would see you building on this track record and personally taking the lead on creating and inspiring bigger, better and stronger partnerships.
You will also act as an ambassador and represent the charity externally, promoting the work of the organisation and developing productive relationships and partnerships with external stakeholders to secure greater commitment to the charity.
This is a fantastic opportunity to join a professional and energetic experienced fundraising team to learn from and grow with.
Responsibilities
Account Management/ Stewardship
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Supporting day-to-day stewardship of Hatch’s strategic partners including Pizza Hut, UBS, BlackRock and NatWest.
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Integrating closely with our Programme team to support the engagement of founders for corporate requests (e.g. founders at corporate opportunities/ supply chain/ stalls/ panels etc).
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Work closely with the Programme team to develop volunteering opportunities and reporting back to partners on staff engagement (for example Friendly Dragons on Demo Days).
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Lead on additional stewardship and cultivation events (Lunch & Learns, networking events, showcase events)).
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Review and support on corporate volunteer onboarding.
New Business
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Fully research potential prospects and identify new regional and UK wide partnership opportunities, targeting proposals and making the most of links to develop long lasting partnerships.
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Cultivate potential employer partners, using networking and commercial skills to make imaginative, accurate and timely partnership proposals and applications.
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Support Head of Corporate Partnerships in securing and growing each partnership’s financial contribution covering both a corporate charitable donation and launching new employee engagement/fundraising activities.
Reporting/ Comms
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Write compelling cases for support to engage and motivate new and existing funders.
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Manage Benevity and Donorbox for additional donations.
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Use Monday. com and other CRM systems to record all approaches and delivery.
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Ensure the invoice and impact reporting schedule is clear with written contract agreements in place.
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Support Head of Corporate Partnerships to move partnerships from ‘in year’ renewal to a secure multi year (ideally three) year commitments/ written agreement.
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Work with colleagues to collate and deliver accurate data insights and impact reporting and inspiring story telling collateral related to partnerships.
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Develop the brand ambassador pillar of the partnership, inspiring and engaging employees to want to volunteer and fundraise for Hatch Enterprise, delivering effective employee focussed events and content for corporate comms internal and external channels.
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Collate and share information for internal and external reporting purposes (i.e. sharing best practice, success stories).
Person Specification
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Superb networking and relationship management skills, evidenced by experience of New Business Development and Account Management, ideally in the charity sector;
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An excellent copywriter, with the ability to create compelling proposals which demonstrate the impact of our work and present a strong case for support to funders;
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Good knowledge of the UK corporate sector;
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Experience of prospect research, and with exceptional attention to detail;
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Analytical skills and the ability to see an opportunity, make a connection and seize the moment in relation to partnership building to meet mutual objectives;
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Efficient and accurate administrative and organisation skills;
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Good understanding and experience of working with corporate CSR, D&I, HR and commercial teams to build partnerships;
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An independent thinker, with the energy and organisational skills to manage different leads and work to tight deadlines;
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Ability to work effectively with others and in a team, to convene and facilitate stakeholders to collaborate on projects.
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Able to commit to evening and day-time events, predominantly in London.
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A can do attitude and approach.
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
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Flexible working - work from home or in the office and at the times that work best for you
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37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
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4 days per year paid time off to volunteer
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4 Wellbeing days per year
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Access to Hatch programmes and events free of charge
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Paid time off for dedicated learning and development opportunities
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Employee Assistance Programme run by Health Assured
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Team days/get togethers 3 times a year
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Employee pension scheme
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Salary sacrifice scheme
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Enhanced parental leave
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Cycle to work scheme
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Eye care scheme
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Enhanced sick pay leave
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Interest free loans to purchase season tickets for travel to work
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future which you can find on our website.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please visit our website.
The client requests no contact from agencies or media sales.
Marketing Manager (Supporter Activation)
Contract: Permanent, Full time, 35 Hours per week
Salary : £43,668 - £45,851with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in Fundraising to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Marketing Manager in Supporter Activation to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Supporter Activation team sits within the Mass Engagement Department. The team is responsible for building understanding and consideration for WaterAid amongst potential supporters, as well as driving the recruitment of new regular and cash supporters.
The team works closely with other teams within Mass Engagement, in particular the Supporter Engagement and Legacy teams as well as teams across the organisation such as the Strategic Partnerships and Performance & Insight to identify new opportunities and work collaboratively to achieve our mutual objectives.
About the Role:
As an experienced and innovative Marketing Manager, you will have the chance to challenge and develop key channels to drive continued success in attracting new supporters to WaterAid.
The role is to project lead the day-to-day development, management and delivery of a number of fundraising campaigns across channels such as DRTV, inserts and door drops. Overseeing the creative and delivery of campaigns from initial brief through to post campaign analysis, contributing to and ensuring the Supporter Activation team meets agreed objectives and income targets.
Key to this role will be to lead on the management and development of the DRTV programme (from creative to planning) which plays a significant part in the activation programme.
You'll also:
- Lead on the management, delivery and development of all aspects of the DRTV programme. Taking particular responsibility for creative development and innovation, media planning and campaign analysis.
- Support the Senior Marketing Manager (Supporter Activation) in the strategy and innovation of the DRTV programme to drive growth in this pivotal channel.
- Support the Senior Marketing Manager and working closely with the Marketing Officers to manage, deliver and develop the other channels in the extensive activation portfolio such as inserts, door drop and integrated media and creative campaigns, taking particular responsibility for media planning, buying and analysis.
- Support the Senior Marketing Manager in the management, delivery and development of campaigns within the Brand Consideration programme. Including collaboration with a wide number of internal teams and external colleagues to create integrated creative campaigns utilising multiple channels.
- Lead media and creative agency relationships at a strategic level; including taking a lead on pitching and appointing new agencies, including contract management. Act as first point of contact for external partners where required, taking responsibility for resolving queries, trafficking all stages of projects, escalation of potential problems and performance reviews.
- Lead on creative development; contribute to the overall strategy for the Individual Giving & Engagement Team, make decisions on creative strategy, approach, copy and design, working closely with Communications Team to accurately reflect the brand.
- Develop, plan and manage complex income and expenditure budgets for a portfolio of activities, some with six figure budgets and targets; including using complex reforecasting models to provide projections for income and expenditure.
- Ensure that all communications are carried out within FRSB, DPA and Charity Commission guidelines.
About You:
- Substantial proven experience of working in a similar fundraising and/or customer marketing role managing an expenditure budget to deliver campaigns using a wide range of media.
- Proven experience of managing DRTV campaigns, working closely with media, creative and production agencies.
- A track record of developing and implementing successful direct marketing strategies working in a complex direct marketing role / team. Including experience of strategic planning and executing multi-faceted activation campaigns for both below and above the line channels.
- Proven experience of managing large volume media campaigns including media planning, buying and analysis.
- Significant project management experience including identifying new fundraising opportunities and developing a framework for implementation.
- Experience of developing and managing complex budgets, using relevant monitoring and evaluating tools.
- Ability to develop, monitor and adapt DM strategies for the implementation of fundraising channels; including advising on the direction of the overarching direct marketing programme.
- Experience of successfully developing high level relationships with senior staff and stakeholders both internally and externally.
- Experience of leading a team and line management of one or more team members.
- Excellent written and numeracy skills with attention to detail and the ability to use spreadsheets to formulate and analyse complex budgets and make informed decisions.
- Excellent negotiation skills, and communication skills including experience of presenting to internal and external stakeholders.
- A good understanding of fundraising principles.
Closing date: Applications will close at 23:59 on Sunday 12th May 2024. Availability for an interview is required the week commencing 20th May 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Senior Partnership Development Manager
Reference: JAN20243003
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 Per Annum
Contract: 22 Months
Hours: Full Time
Benefits: Pension, Life Assurance, 26 days annual leave
About the job
The RSPB are expanding our HQ Corporate Partnerships team as we continue to build on recent successes and increased public awareness of our efforts to collaborate with businesses, enabling collective action in support of nature's recovery.
Your work with us will allow you to play a vital role in raising awareness of the crisis that nature is facing and to make a significant impact in restoring habitats, saving species from extinction, and providing opportunities for people of all ages to connect more closely to nature - protecting it for the future.
About the Role
The Senior Corporate Partnerships Manager will be responsible for driving significant income growth from corporates - working with brands and businesses to reach challenging targets. Your role will incorporate close involvement in the ongoing stewardship of prospects and improvement of the RSPB's offer through engagement with stakeholders across the organisation.
This role will focus on securing investment through natural capital markets, including biodiversity net gain, as well as the RSPB’s wider corporate partnership offering. You will be working closely with colleagues in Conversation Investment, Business Conservation Advice, and the wider Business Engagement function to deliver high-value partnerships which will have a significant impact in the fight against the dual nature and climate crisis.
What we need from you
The post-holder will be someone who thrives in relationship management and successfully securing new partnerships.
The successful candidate will have significant B2B new business experience and a proven track record of securing complex corporate partnerships with strategic communications packages and financial values of £1m+.
Flexible location with regular travel across the UK to visit partners and attend events alongside scheduled working at the HQ in Sandy, Bedfordshire with team members - currently monthly.
Essentials:
- Experience in securing high-value, multi-dimensional partnerships in the private or third sector.
- Able to take a leading role in the partnership development strategy, generating ideas, bringing external insight, and delivering on agreed areas of work.
- Experience in developing and implementing ambitious sector strategies and producing tailored new partnership propositions that meet corporate and RSPB objectives.
- Able to proactively generate leads, build networks, and influence others, both internally and externally to secure multi-dimensional £1m+ value partnerships.
- Excellent verbal and written communication skills, effective proposal writing and correspondence to internal and external audiences.
- CRM system experience.
Desirables:
- Knowledge of natural capital markets including Biodiversity Net Gain and Voluntary Carbon markets
We reserve the right to make it permanent at any time.
Closing date: 23:59, Sunday 12th May 2024
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence of how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to find their brand new Marketing Campaign Manager.
The Royal Marsden offers hybrid working, with a requirement of 2 days per week based at their Chelsea or Sutton site, with occasional working from Chelsea or Sutton site. Salary for this role is between £40-44k per year.
The Marketing Campaign Manager will lead the end-to-end delivery, and measurement of defined marketing campaigns, seeking efficiencies and development opportunities for growth. They will implement insight driven test and learn programmes and work to identify new marketing opportunities and audiences.
We are looking for a passionate and proficient marketer with experience of driving the development and delivery of complex integrated campaigns, someone who is a confident communicator and has strong relationship management skills.
Key Responsibilities:
· Successfully manage the strategy development and delivery of key defined marketing campaigns such as The Banham Marsden March from brief to launch and evaluation, on time and to budget, to achieve growth.
· Project manage these campaigns, ensuring marketing deliverables and milestones are met, and incorporate marketing activity across our channel mix. This includes defining and agreeing the brief with the key stakeholder, defining timings and budgets, and gathering quotes.
· Work cross-functionally with Fundraising colleagues and across the Marketing and Digital team to understand and develop, design and execute marketing campaigns applying a holistic view, which unifies channels and customer engagement touch points.
· Manage the day-to-day relationships with associated external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
· Manage the Marketing Officer, supporting them to deliver their objectives and ensuring their development.
Person Specification:
· Creating marketing strategies for individual campaigns or products, including the testing of new tactics or ideas.
· Proficiency in executing end to end multi-channel marketing campaigns or projects from brief to delivery.
· Excellent written and oral skills including strong content production and brief writing skills.
· Working across multiple teams, with a range of internal and external stakeholders of all levels.
· Delivering clear, collated and focused feedback to agencies and stakeholders.
· Excellent knowledge of creative design principles – showing good creative appreciation and an ability to recommend direction.
· Establish and report against KPIs which measure success, impact and effectiveness.
· Management of an officer level line level report, or desire to take on this responsibility.
· Strong project and campaign management skills, with the ability to effectively prioritise and be adaptable to manage multiple workstreams in a fast-paced environment.
· Confident communicator, proficient in building relationships and managing stakeholders.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
Through our services, we help more than 45,000 people each year meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
The client requests no contact from agencies or media sales.
Senior Corporate Partnership Manager (Business Development)
Reference: MAR20243359
Location: Flexible in UK*
Salary: £38,389.00 - £41,212.00 Per Annum
Hours: Full Time
Contract: Permanent
Benefits: Pension, Life Assurance, 26 days annual leave
About the job
The RSPB are expanding our HQ Corporate Partnerships team as we continue to build on recent successes and increased public awareness of our efforts to collaborate with businesses, enabling collective action in support of nature's recovery.
Your work with us will allow you to play a vital role in raising awareness of the crisis that nature is facing and to make a significant impact in restoring habitats, saving species from extinction, and providing opportunities for people of all ages to connect more closely to nature - protecting it for the future.
About the Role
The Senior Corporate Partnerships Manager will be responsible for driving significant income growth from corporates - working with brands and businesses to reach challenging targets. Your role will incorporate close involvement in the ongoing stewardship of prospects and improvement of the RSPB's offer through engagement with stakeholders across the organisation.
This role will focus on securing investment in projects in England, as well as the RSPB’s wider corporate partnership offering across the UK. You will be working closely with colleagues across the Business Engagement function to deliver high-value partnerships which will have a significant impact in the fight against the dual nature and climate crisis.
What we need from you
The post-holder will be someone who thrives in relationship management and successfully securing new partnerships.
The successful candidate will have significant B2B new business experience and a proven track record of securing complex corporate partnerships with strategic communications packages and financial values of £1m+.
*Flexible location with regular travel across the UK to visit partners and attend events alongside scheduled working at the HQ in Sandy, Bedfordshire with team members - currently monthly.
Essentials:
- Experience in securing high-value, multi-dimensional partnerships in the private or third sector.
- Able to take a leading role in the partnership development strategy, generating ideas, bringing external insight, and delivering on agreed areas of work.
- Experience in developing and implementing ambitious sector strategies and producing tailored new partnership propositions that meet corporate and RSPB objectives.
- Able to proactively generate leads, build networks, and influence others, both internally and externally to secure multi-dimensional £1m+ value partnerships.
- Excellent verbal and written communication skills, effective proposal writing and correspondence to internal and external audiences.
- CRM system experience
Closing date: 23:59, Sunday 12th May 2024
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Job Title: Head of Employer Partnerships
Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).
Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.
The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.
Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)
Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:
- 30 days paid holiday, exclusive of statutory bank holidays.
- A competitive pension scheme and employer contribution
- An environment that supports ongoing professional development
- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.
- Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.
Closing date for applications: 12pm (noon) on Monday 13th May 2024
Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices
This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!
Job Purpose:
The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.
To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.
The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.
We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.
The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.
Key Accountabilities:
Identifying and securing new employer partnerships:
- Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
- Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
- From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
- Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
- Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
- Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
- To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
- Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.
Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:
- Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
- Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
- Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
- To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
- Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
- Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;
Team management and working with the SMT and wider charity to develop employer partnerships:
- Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
- Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
- Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
- Future line management of the Employer & Business Development Manager;
- To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;
Other
- Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
- Other ad hoc duties as required.
Person specification:
These are the required Skills, Knowledge, and Expertise required to undertake the role:
Essential
- Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
- Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
- Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
- Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
- Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
- Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
- Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
- Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
- Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.
Desirable
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education;
- A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
- Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
- Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
- Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
- Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
- Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
- A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
- Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
- Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
- Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
- Able to undertake some occasional work in the evenings and at weekends;
- Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.
Application process:
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.
The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.
Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.
The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.
Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role
Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Please note, we will only consider applications with both a CV and covering letter.
Applications from recruitment agencies will not be considered under any circumstances.
Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!
Good luck,
Nick, Charlotte, and Dominic.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our new Project Coordinator will play an essential role in our biggest research and insight projects. Suited to someone with an interest in social impact, societal trends and the world of research and insight-gathering, our new recruit will work with charities and lived experts to help us deliver brilliant insight projects for some of the UK's biggest businesses.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the Social Insight arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances.
Current and recent projects and clients include the Inclusive Design Panel for NatWest, a series of vulnerability insight sessions for Lloyds Banking Group and testing back-up power solutions for vulnerable people for energy companies.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.