Customer jobs
The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for our lives, our society and our planet.
Working alongside our members and leaders from across the physics community and beyond, we’ve identified three priorities that will shape our work over the next five years: Skills, Science and Society. These priorities sit at the heart of everything we do.
We’re currently looking for a People Officer on a permanent basis, to help us deliver our mission.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Maintaining and updating the full suite of personnel records for staff
- The timely and accurate generation and issue of employment contracts/amendment to terms and associated paperwork
- Overseeing the quality of data held within the HR system and other HR software and offer guidance to users of the systems and administrative support
- Preparing and accurately entering all monthly salary information on to the HR system
- Recruitment support for all Institute vacancies and managing the recruitment process
- Overseeing the probation and induction process for new starters and to conduct new starter induction sessions
- Developing new, and streamline existing administrative processes and procedures
- Generating system reports as and when required
About You...
The role is ideal for someone with good generalist HR experience and up to date knowledge and understanding of key HR legislation and HR systems.
We are looking for an organised and dependable individual who has a proven ability to work with within a small team, and who can communicate effectively with a wide range of people both in written and oral form.
Proven experience of accurate data entry and monthly payroll processes is essential along with previous experience of effectively following administrative processes.
Who will I work with?
- Internally, the role works across all departments as well as IOP Publishing HR and Finance
- Externally, the role works with recruitment agencies and other relevant organisations
Ideally, we at the IOP hope you’ll apply if your skills include:
Essential Criteria
- Experience of preparing and monitoring accurate contractual information and other essential HR documentation
- Experience of supporting the monthly payroll function
- Experience working in a busy and varied role in a fast paced environment, autonomously
- Strong working knowledge of employment law and HR best practice
- Absolute attention to detail
- Basic level HR qualification
- Experience using HR systems, ideally iTrent (Electric Theme)
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We work in a flexible, trust‑based way through our How We Work model. This gives individuals and teams the independence to choose how, when and where they work best, while recognising that some in‑person collaboration is important for impact especially from an operational standpoint.
You’ll be assigned a base office, which can also be your chosen place of work. Most of our roles offer hybrid working as standard, with occasional office visits to help us stay connected and support our inclusive way of working. As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Sponsorship Operations Manager
We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation.
This is an exciting time to join the team, with several strategic initiatives underway.
With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.
Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Sponsorship Operations Manager
Location: Milton Keynes – Hybrid (2 days per week in the office)
Hours: Full Time 36.5 Hours
Contract: Permanent
Salary: Circa £36,576
Closing Date for applications: 20th Feb 2026
Interview Dates: W/C 23rd Feb 2026
About the Role
As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.
A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.
Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.
This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.
About You
Candidate Requirements
· Experience mapping processes and recommending operational improvements
· Confidence implementing changes while considering stakeholder impact
· Ensuring accuracy, timeliness, and safeguarding standards in all child content
· Ability to analyse large data sets
· Competent using dashboards, CRM reports, and Excel/Sheets
· Clear written and verbal communication
· Managing multiple projects simultaneously
· Supporting strategic projects, especially digital transformation initiatives
Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Harris Hill are delighted to be partnering with Dorset and Somerset Air Ambulance to recruit for a Grants and Trusts Manager to drive income generation from charitable trusts, foundations, and grant-giving bodies.
This is an exciting new role for the organisation where you will take ownership of every aspect of the grants pipeline. You will play a pivotal role in researching, developing, and submitting compelling funding applications to maximise support for their life-saving work.
Key responsibilities:
- Own and maintain the charity’s grants tracking system, ensuring all applications, deadlines, reporting requirements, and outcomes are accurately recorded and up to date.
- Research, identify, and prioritise potential grant and trust funding opportunities aligned with the charity’s strategic objectives.
- Prepare and submit high-quality, persuasive funding applications and supporting documentation.
- Develop and maintain strong relationships with existing and prospective funders, providing timely updates and impact reports.
- Work collaboratively with colleagues across fundraising, finance, and service delivery to gather information and evidence for applications.
- Monitor, evaluate, and report on grant income and application success rates, providing internal updates on activity and performance to senior stakeholders.
- Ensure compliance with all grant conditions, deadlines, and reporting requirements.
- Keep up to date with sector trends, funding opportunities, and best practice in grant fundraising.
- Contribute to the wider fundraising strategy and support the charity’s vision for growth.
To be successful, you will need or need to be:
- Proven experience in prospect research, writing, and securing grants within the charity or non-profit sector.
- Excellent written and verbal communication skills, with the ability to craft compelling cases for support and build relationships with funders.
- Strong project management and organisational skills, able to manage multiple deadlines and priorities.
- Demonstrable experience of building, improving, or maintaining grant tracking systems or processes.
- Analytical and detail-oriented, with experience in monitoring, evaluating, and reporting on funding outcomes.
- Ability to work collaboratively with internal and external stakeholders.
- Confident using digital tools and CRM systems to support grant management and reporting.
- Self-motivated, proactive, and results-driven, with a passion for the charity’s mission.
Salary: £35,000 - £40,000 (FTE)
Location: Wellington, Somerset with flexible hybrid working
Contract: Permanent, Full-time/Part-time (3 – 4 days per week)
Closing date: Monday 16th February at 9am
Interview: w/c 23rd February
Recruitment process: CV and supporting statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager.
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- The ability to work collaboratively and consultatively with the Shop Manager
- Ability to lift and carry bags of stock up to 10kg's.
- Be able to lead a team of volunteers and staff
- Ability to delegate and coach staff
- Excellent customer services skills
- The ability to manage time under conflicting priorities
- IT literacy and numeracy skills
Ideally you will also have:
- The ability to understand and establish successful retail processes
- Ability to understand basic financial reports
- Experience in a customer facing role
What we offer in return:
- A 28 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Data Architect
Charity, Fundraising Directorate
Temporary, 3 months, possibly longer
£350-£400 per day
Warwickshire, 2 days in the office ideally
Starting ASAP
Are you an experienced data professional who thrives on helping teams navigate change? Have you played a key role in one or more charity data migration projects?
Charity People are working with a charity who is embarking on a major digital transformation project to replace their finance system and fundraising CRM, to bring supporter data together in a more effective and efficient way. To support this work, the organisation is seeking an experienced Data Architect to lead and advise project teams and take responsibility for key areas including data migration, data strategy, and governance. Someone who can guide people through change, help them understand the importance of good data, and bring shape and structure to decisions that will influence how the organisation works for years to come.
Collaboration will be key. You will work closely with the Strategic Transformation Project Manager, Business Analyst, Data Protection Officer, Data Manager and a variety of internal and external partners.
You will be organised, thoughtful and calm under pressure. Someone who enjoys solving complex problems, who can plan, and who approaches challenges with a solutions-focused mindset. A strong understanding of Data Protection is essential, and experience with systems such as Microsoft Dynamics, Business Central, Raisers Edge 7 or Exchequer would be helpful, though not required. A BCS Practitioner Certificate in Data Management is essential.
This is a role for someone who believes in the power of data to transform how a charity works, communicates, and fundraises. Someone who sees data not just as a technical discipline, but as a tool for creating clarity, efficiency, and long term impact.
Key responsibilities:
- Develop and implement a Supporter Data Strategy that enables alignment across teams
- Lead change management work to transition data structures and processes
- Define core data sets, data standards, and migration processes to improve quality and efficiency
- Lead decision making around data cleansing during migration and ongoing maintenance
- Define data ownership structures and assign roles and responsibilities for Data Owners
- Deliver end-to-end data migration for the new finance system and CRM, including - data auditing, volume management, cleansing, data retention and mapping.
- Act as a bridge between technical and non-technical stakeholders
- Work collaboratively with the Strategic Transformation Project Manager, Business Analyst, and internal and external partners to identify risks, opportunities and dependencies
You will bring:
- Adaptability and a flexible approach to changing priorities
- Experience in a strategic or technical data role within at least one CRM migration or digital transformation project
- Solutions-focused
- Highly organised with the ability to plan tasks, timings, and resources in advance
- Strategic thinker with practical experience in data strategy and implementation
- Confident data leader with strong communication and negotiation skills
- Ability to clearly explain complex concepts and guide stakeholders through decisions
- Calm and pragmatic approach to problem-solving
- Strong understanding of Data Protection
- Commitment to championing the use of data to enhance insight, efficiency, and income growth
- Strong relationship-building skills across all levels
- Experience migrating to Microsoft Dynamics and Business Central is desirable
- Experience with Raisers Edge 7 or Exchequer is helpful but not essential
To apply, please send your CV asap to avoid disappointment, this role is being reviewed daily and interviews being arranged asap.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Salary: £29,141.77 per annum
Location: Leeds city centre – Shelter shop
Contract: Permanent
Hours: Full time, 35 hours per week
Closing date: Tuesday the 17th of February at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our newest flagship Shelter shop opening in spring of 2026 in the heart of Leeds City centre? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead in this exciting role as a shop manager.
This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will also have experience of driving sales in a retail environment.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Title: Driver & Administrative Assistant
Location: Sierre Leone
Contract: 22-month fixed term contract
Salary: Local Terms and Conditions apply
Responsibilities
- Provide safe and reliable transportation for project staff, visitors, and partners.
- Follow the transport plan and scheduling, using the project calendar to manage and confirm transport requests.
- Deliver and distribute project materials, goods, and documents to designated districts.
- Conduct daily vehicle checks, including fuel, oil, tyres, brakes, and general roadworthiness.
- Schedule and follow up on routine servicing, mechanical inspections, and vehicle repairs.
- Ensure timely renewal of vehicle licences, insurance, and other required documentation.
- Maintain accurate monthly mileage records and complete trip logs for all journeys.
- Keep the vehicle clean, well‑organised, and stocked with required safety equipment.
- Report any vehicle issues, incidents, or delays immediately to the supervisor.
- Comply with national traffic laws and organisational driving and safety policies.
- Ensure passengers adhere to safety standards, always including use of seatbelts.
- Support logistics by assisting with movement of goods, loading and unloading where required.
- Represent the organisation professionally when interacting with staff, partners, and community members.
- Carry out additional driving or logistical tasks assigned by the supervisor.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Jobholder Requirements
As the successful candidate you will be an experienced driver who is organised, methodical and an excellent communicator.
Essential:
- Valid Class C driving certification and clean driving record and/or VETA VIP driving and able to demonstrate safe driving practices
- Previous professional driving experience
- Secondary school certificate
- Physically able to reach, stretch, bend, and sit for long periods of time during daily routine
- Available to drive for long periods of time and to work at short notice and during unsociable hours as well as occasional over-night stays
- Experience of working with government partners and ministries
- Interpersonal, communication skills
- Able to work well alone
- Reliable and punctual with dedicated professionalism to job and duties
- Able to adapt to changing schedules or routines, organised and able to follow a schedule
- Excellent time management skills
- Able to assist staff/passengers when needed
- Focused on customer service
- A commitment to disability inclusion and diversity
- Able to attend a two-day interview process in Dar es Salaam
Desirable:
- Experience of working within an NGO environment
- Experience with administrative tasks
Closing date:
Next Steps
We anticipate that onsite interviews will take place from 23 February 2026 onwards, and the evaluation process will include a driving test and an eye test.
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Due to project deadlines, we are keen to fill this role as quickly as possible so applications will be considered as soon as they are received.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a fantastic health charity to recruit their Community Fundraiser – North. Covering Yorkshire, Northeast and Northwest of England, you will focus on their key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region.
Key Responsibilities:
· Developing & implementing a Regional Community Fundraising Strategy 25/26.
· Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
· Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
· Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
· Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
· Keeping the CRM fully up to date with information about supporters and their activities. Using that data to understand what motivates supporters in order to provide excellent stewardship
Person Specification:
· Record of achievement in a community, corporate or events team role·
· Proven experience in promoting & supporting a wide range of DIY & Supporter-led activities including livestreaming, virtual events & seasonal Community Fundraising products.
· Recruiting, supporting and supervising volunteers. ·
· Ability to work as a part of a flexible team and contribute to group and individual goals & KPIs ·
· Proven experience of working to and delivering high Income targets
· Proven ability to work remotely.
· Experience in working with a relational CRM database.
· Experience of cross-team working with internal and external stakeholders.
· Hold a UK driving licence and car, and be willing and able to travel within the UK.
What’s on Offer:
- Salary: £31,950
- Location: Homebased with travel within the region.
- Contract: Permanent
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
This role is based at our Reading office, working 35 hours per week, Monday through to Friday. We value in-person collaboration with our teams and support hybrid working arrangements, we aim for colleagues to be on-site two days per week with the option to work from remotely for the remaining days offering flexibility to work in a way that’s best for you.
About the role
We are looking for a Data Selection Analyst to join our Customer Experience Data Team. As a Selections Analyst, you’ll play a key role in delivering accurate data selections to support fundraising and marketing communications. Through analysis you will help shape and enhance fundraising efforts, informing targeting and testing, ultimately influencing how we engage with and support our community of donors, volunteers and supporters.
In this role, you will work with the product teams to inform targeting in order ensure their communications reach the right audience and achieve the most effective results for Guide Dogs. You will analyse campaign performance and provide insightful recommendations to fundraising managers, helping them make informed decisions to maximise income opportunities. Your ability to present clear and actionable data analysis will be essential in driving the success of fundraising campaigns and contributing to the organisation's growth.
If you're passionate about using data to make a difference, we would love to hear from you.
Skills we are looking for
Significant knowledge and experience in SQL, Microsoft Excel and Power BI would be key to succeed in this position. Knowledge or working experience on statistical packages, preferably Apteco FastStats or equivalent is desirable but not essential.
This role demands comfort in collaborating effectively with cross-functional teams with potentially opposing objectives. Your ability to communicate clearly and concisely on aspects relating to complex technical to a non-technical audience will be essential. The team works in a demanding environment, where meeting deadline is key whilst balancing against ensuring high quality, accurate and compliant output.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people. You’ll also have the chance to be part of a passionate, values-driven team, and help make a real difference in the lives of people with sight loss.
The client requests no contact from agencies or media sales.
Senior Fundraising Manager (Major Giving)
Salary£49,321.55 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Senior Fundraising Manager (Major Giving)
Location: London/Hybrid
Salary: £49,321.55 per annum
Weekly Hours: 35
Reference: YMC1095733
We seek a strategic and relationship-driven Philanthropy fundraising professional with a passion for making a difference to young people’s lives. If you thrive on securing transformational gifts and building meaningful connections with high-value donors, then YMCA England & Wales has an incredible opportunity for you to shape and lead our Major Giving programme as our new Senior Fundraising Manager (Major Giving).
About YMCA England & Wales
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
Fundraising at YMCA England & Wales has three pillars:
- Fundraising for distribution through initiatives such as our RoomSponsor programme and national partnerships
- Fundraise to support YMCAs and fund our policy, campaign and research work, which changes the lives of young people
- Help YMCAs fundraise themselves by providing assets, propositions, and advice for local fundraisers.
The Role
As Senior Fundraising Manager (Major Giving), you will lead the development and implementation of an ambitious new Major Giving strategy to secure and maximise funds from high-net-worth individuals. Your focus will be on nurturing relationships with existing donors while identifying and engaging new prospects, driving initiatives including Giving Circles and Development Boards.
You will work closely with senior leadership, Trustees, and key stakeholders to craft compelling cases for support, aligning with YMCA’s ambitious new housing strategy and broader organisational goals.
Key Responsibilities
- Manage and grow a portfolio of major donors, developing tailored engagement strategies to inspire long-term support.
- Plan and execute donor stewardship activities, including bespoke events, face-to-face meetings, and personalised communications.
- Work with senior leadership and Trustees to build strong relationships with philanthropists and high-value supporters.
- Develop and deliver compelling proposals, impact reports, and updates to donors.
- Identify and research prospective major donors, developing strategies to engage them effectively.
- Implement YMCA’s ambitious Major Giving Strategy which projects an ever more important focus for this area.
- Oversee the Major Giving income and expenditure budget, providing accurate forecasts and performance reports.
- Collaborate with colleagues across fundraising teams to align strategies and maximise income opportunities.
- Ensure robust data management within the CRM database, adhering to GDPR and best practices.
- Work cross-functionally to develop new fundraising products and giving opportunities, ensuring high-value philanthropy is embedded across the organisation.
About You
We are looking for a highly motivated, strategic, and personable fundraising professional with a proven track record of securing major gifts. You will be confident in building relationships with high-net-worth individuals and passionate about delivering exceptional donor experiences.
You will have:
- Significant experience in major donor fundraising, with a track record of securing five- and six-figure gifts.
- Excellent relationship management skills, with the ability to engage and influence high-value supporters.
- Strong strategic thinking and planning skills, with experience in developing and implementing fundraising strategies.
- Exceptional communication and presentation skills, with the ability to create compelling cases for support.
- Budget management and forecasting experience, with a focus on data-driven decision-making.
- Experience working with senior stakeholders, including Trustees and senior leadership teams.
- Knowledge of philanthropy trends, donor motivations, and fundraising best practices.
Why Join Us?
- Be part of an ambitious and growing fundraising team, with the opportunity to shape and lead YMCA’s major donor programme.
- Work for a charity that makes a real difference in the lives of young people and communities across England & Wales.
- Enjoy a collaborative and supportive work environment, where your contributions are valued and celebrated.
- Competitive salary and benefits package, with opportunities for professional development.
If you are passionate about philanthropy and have the skills and experience to drive major donor fundraising at YMCA England & Wales, we would love to hear from you!
To apply: please submit your CV and a cover letter outlining your suitability for the role
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary! Make a difference this summer!
Are you passionate about nature and confident talking to people? Looking for a rewarding seasonal role where every day feels different?
Join the Fundraising Team in the North East area, where you’ll help inspire public support for nature.
This could be an ideal opportunity for students or those seeking recurring seasonal work.
Please apply only if you live within 10 miles of desired area - Each day you can expect to be travelling to venues and events around Morpeth and the more north surrounding towns along the Northumberland coast.
Position: Wildlife Fundraiser North East - Northumberland Coast
Ref: FEB20263072
Location: North East - Northumberland Coast.
Salary: £25,847.00 - £27,549.00 per annum
Contract: April to September 2026
Closing Date: Sun, 1st Mar 2026. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This isn’t a desk job - it’s all about people.
Each day, you’ll:
- Travel to local venues using a company van (fuel and parking covered; average travel time up to one hour each way).
- Set up engaging and eye-catching fundraising stands.
- Chat with the public about nature and the charity’s mission.
- Inspire people to support us through regular giving.
You’ll spend your days outdoors, meeting new people, and making a tangible impact for wildlife. It takes confidence and resilience - but it’s incredibly rewarding.
What’s on Offer
- Full training provided - no wildlife knowledge required.
Stable salary (not commission-based). - Company van for business use (all fuel and expenses covered).
34 days annual leave (including bank holidays, pro rata). - Flexible working options - 3, 4 or 5 days per week.
Supportive, inclusive team culture.
Potential opportunity to return each summer.
What We Need from You
- Passion for people and conservation.
- Confidence engaging with members of the public.
- Resilience and positivity when faced with challenges.
- Comfortable working outdoors and independently.
- A full UK driving licence.
- Willingness to travel on average up to one hour each way from home.
- Fundraising, sales or customer service experience (desirable).
- Availability to work 3 out of 4 weekends per month.
Additional Information
- Fixed-term, until early September 2026 with the potential to return each year.
- Start date: February/March 2026
- Induction and training provided at RSPB HQ, Sandy, Bedfordshire (travel and accommodation covered).
- Active fundraising season runs April to September.
- We may close early if sufficient applications are received.
Additional information
Please upload your CV and complete a short online application form.
Use the cover letter section to tell us why you’re the perfect fit for this role.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re looking for an experienced and motivated Individual Giving Officer to play a key role in growing Liberty’s supporter base and delivering an excellent supporter experience, to ensure that, together, we are strong enough to face the challenges ahead.
Joining our Communications and Engagement Team, you’ll be part of a passionate team that raises around £1 million annually from individual donations and membership contributions – income that drives Liberty’s public campaigning, legal work and investigative journalism.
This is an exciting moment to join us as we embed a new individual giving strategy and explore new and existing channels to strengthen our fundraising. You’ll support the recruitment of new supporters (particularly through digital channels), develop data‑driven supporter journeys, and ensure our members and donors feel informed, valued and connected to Liberty’s impact. You will also lead on producing supporter materials, work closely with colleagues across the organisation, and act as the main point of contact for our supporters.
If you’re a collaborative fundraiser with excellent communication skills, confident using fundraising databases and systems, and passionate about human rights, we would love you to help shape the next chapter of Liberty’s individual giving programme.
Liberty offers flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.
The deadline for applications is 9am Monday 9 February 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held on Monday 23 February
Second round interview will be held on Monday 2 March
Apply via the job board on our website.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to get experience with a large and growing charity with an engaged and fun team. You will be a key part of our mission to find a cure for all types of brain tumours.
Our Systems Manager is being seconded to an internal project for the next 6-9 months and so we are seeking an experienced IT professional to join our team for an interim basis for six months with the possibility of a three month extension.
In this role you will you lead a team of three people in supporting our staff team of 70 by providing reliable, effective and efficient IT systems and equipment. This include the monitoring and maintenance of our IT software and, with external support, our IT hardware.
You will line manage the Database Assistant and Data Processing Assistant.
If you are excited to learn more about this position, please take a read through our recruitment pack provided in the advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.
Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role details: Located in our office in Welwyn, Hertfordshire, three days per week.
Salary: £28,000 FTE
Hours per week: 18 hours (3 days), 9.30am - 4.30pm (with a one hour unpaid lunch break). Office days: To be agreed.
Terms: Permanent
We’re seeking a dedicated Community & Events Co-ordinator to support delivery of inspiring events; support the growth of our community using digital tools; and to help grow and nurture our vibrant network of volunteers.
Key responsibilities:
· Volunteer Recruitment and Engagement:
o Use digital tactics and initiatives to drive volunteer recruitment, manage our volunteer recruitment onboarding process and inspire a new community of volunteers to join CPRE Hertfordshire.
o Attend volunteering fairs in Hertfordshire to recruit new volunteers.
· Event Co-ordination:
o Organise and manage community events from conception to execution including our annual Countryside Day.
o Utilise strong project management skills, including digital project management tools, working closely with the Chief Executive where appropriate, to oversee logistics, budgets, and outcomes.
o Attend and support community events on behalf of CPRE Hertfordshire including using our contactless machine for merchandise sales.
o Grow the number of community talks CPRE Hertfordshire delivers across Hertfordshire to increase awareness of our charity and its mission.
· Digital Membership Communications:
o Use our digital CRM, MS Dynamics, to set up automated membership renewals campaigns to retain our members.
o Support the Chief Executive with digital membership updates and communications as and when needed.
o Support Chief Executive with supporter to membership digital conversion campaigns.
· Online merchandise sales:
o Take responsibility for our e-commerce including copywriting for digital communications and finding new digital channels to sell our merchandise through.
· Performance Monitoring:
o Track and report on community engagement initiatives, including events, using digital data, online analytics and feedback to refine strategies and ensure ongoing success.
· Administrative Support:
o Maintain up-to-date digital volunteer records in our CRM and ensure compliance with GDPR.
o Provide comprehensive administrative support to the Chief Executive as and when required.
o Manage various tasks related to the upkeep of the office.
Role requirements:
· Strong digital skills including proven success using a digital CRM, email software, and a working knowledge of various social media platforms including Facebook, Instagram, and LinkedIn.
· Strong project management and organisational skills including using digital tools to juggle multiple projects, track progress and meet deadlines.
· A natural people person with proven experience in coordinating community-based activities including digital and in-person events.
· Willingness to travel regularly across Hertfordshire to attend events which may sometimes be at weekends.
· Experience as a volunteer; or working with, recruiting or coordinating volunteers.
· Proven ability to build partnerships and networks within local communities.
· Passion for environmental causes, particularly in protecting the countryside.
· A commitment to diversity, equality and inclusion.
· A full UK driving license.
Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close at midnight on Saturday 7th February. First stage interviews will be held online on Thursday 12th February.
What We Offer:
CPRE Hertfordshire campaigns to protect, promote and enhance the beautiful countryside across the county for the benefit of everyone.
CPRE Hertfordshire was founded in 1928 and is well respected particularly for our expertise in working within the planning system to help protect Hertfordshire’s countryside from inappropriate development.In recent years our countryside including protected areas such as the Green Belt and the Chilterns Area of Outstanding Natural Beauty have been under unprecedented pressure as successive governments prioritise housebuilding.At the same time the climate emergency has made clear the need for greener approaches for transportation, energy generation and water use.And there is widespread recognition of the health and wellbeing benefits of the countryside and of local green spaces.These factors all play into our desire to connect people with the countryside, and thus drive much of our charity’s work.
Our vision - A beautiful and thriving countryside that enriches all our lives.
Our mission - To protect, promote and enhance the Hertfordshire countryside for everyone to value and enjoy.
Our charity works to
- Support communities to have their say on developments and changes in Hertfordshire.
- Protect Hertfordshire’s Green Belt and the wider countryside from inappropriate development.
- Promote the benefits of the countryside and our natural environment to everyone, wherever they live.
- Work with local government, community groups and other organisations to promote planning policies that make the best use of land.
- Advocate for Hertfordshire’s designated areas including the Chilterns Area of Outstanding Natural Beauty, the Broxbourne Woods National Nature Reserve and the Chilterns Beechwoods Special Areas of Conservation.
- Raise awareness of the Hertfordshire countryside as a vital space for health and wellbeing.
- Encourage care of our chalk streams, woodlands, fields and hedgerows to help protect landscapes and wildlife.
- Call for homes that local people can afford to be built in the right places across the county.
- Recognise local groups and individuals that work to improve their environment and their communities.
- Advocate for action to mitigate the climate emergency so as to protect the Hertfordshire countryside and the wider environment both now and in the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations and Volunteer Coordinator is a flexible, part time role and if you are highly organised, enjoy working as part of a small team and making a difference in the local community then this role may be for you. We have three services that we deliver in and around the Winchester area, and this role underpins them all to support and coordinate the charity’s activity.
Friends of the Family Services
- Mum and Young Children's Group which offers group counselling and peer support to mums, whilst their babies and preschoolers are looked after by a team of volunteers.
- 5s to 13s Befriending in which a child aged between 5 and 13 years old is matched with a volunteer who meets them weekly for a year. Time away from chaotic homelives with a positive role model, boosts wellbeing and confidence. Our team provides tailored support to the family.
- Support for dads - counselling and peer support for dads.
What you'll be doing
In this role you will be the first point of contact with all of our wonderful volunteers, who are critical to the success of our work. You will work closely to support the 5s to 13s Befriending Manager and other service leads to ensure smooth delivery of event and training activities. You will also support the wider charitable activity with your strong administrative and operational skills, including organising events, managing our database and general office management. We are continuing to evolve our services within the community, and for the right candidate there is also potential for increased hours in the future.
For further information please refer to our website where you will find a detailed role description and application form.
Role Information
This role reports to the Operations Director, and is part time for 16 hours per week. We offer 28 days annual leave (including bank holidays) plus 3 days over Christmas. The salary is a FTE equivalent of around £27,300. We are a small, flexible team who are passionate about what we do. Hybrid working is available with weekly attendance in the office.
We look forward to hearing from you.
Friends of the Family supports to families in and around Winchester, helping them to overcome their challenges and face the future with confidence.
The client requests no contact from agencies or media sales.