Customer service and programme assistant jobs

Retail Area Manager

Make a meaningful impact in your retail career.

At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we're looking for a dynamic retail area manager to lead our retail operations into an exciting new chapter.

We're an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operation is at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.

Hours: Full-time, 37.5 hours per week (Monday-Friday with flexibility as needed)

About the Role:

As our retail area manager, you’ll lead our charity retail operations, overseeing a network of 18 charity shops and a thriving ecommerce operation. Your mission: to drive profitability, inspire high-performing teams, and expand our retail footprint — all while championing our brand in the community.

This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.

Key Responsibilities:

• Lead and support shop managers and teams to exceed sales targets and deliver exceptional customer experiences.
• Drive growth through innovative merchandising, promotions, and community engagement.
• Oversee operational excellence across all sites, ensuring compliance, cleanliness, and consistency.
• Collaborate with the Head of Commercial Income to identify and launch new shop locations.
• Use data and insight to inform decisions, monitor performance, and maximise profitability.
• Play a key role in delivering our strategic goal to increase voluntary income by 50% over five years.

Our Vision for Retail:

Retail is a cornerstone of our income generation strategy. With plans to open new shops, invest in digital infrastructure, and enhance our ecommerce presence, this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.

About you:

• Proven experience in multi-site retail management (charity retail experience a bonus)
• A track record of driving income growth
• Strong leadership skills with the ability to motivate and develop remote teams
• Experience of managing large budgets and performance analytics
• A passion for community engagement and a commitment to our values
• A full driving licence and access to a vehicle

Please see the job description for full details and person specification.

If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Interviews will be held on Monday, 7 July 2025

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

Job Purpose:  

This is a pivotal role in shaping the long-term environmental future of the Petty Pool estate. As part of a 10-year Estate Development Plan, the Woodland, Ecology and Sustainability Manager will lead the design and delivery of an integrated strategy for sustainable land stewardship, ensuring our woodland and ecological assets are managed to the highest standards.  

You will serve as the primary point of contact for the local authority planning team regarding ecological and sustainability considerations tied to the estate’s development, ensuring full compliance with planning obligations and environmental legislation. A key responsibility will be brokering opportunities for Biodiversity Net Gain (BNG), working across agencies, partners and internal teams to maximise both ecological value and project impact.  

This role sits within the Estates team and supports the broader organisational vision for sustainability, biodiversity, and climate resilience, ensuring Petty Pool is a model of forward-thinking, environmentally responsible estate management.  

Key Responsibilities:  

• Lead the development and implementation of a comprehensive woodland, ecology and sustainability strategy in alignment with the 10-year Estate Development Plan.  

• Act as the lead liaison with the local authority planning department, ensuring ecological and sustainability requirements are embedded in planning applications and delivery.  

• Drive initiatives that enhance Biodiversity Net Gain (BNG) across the estate, including identifying and brokering partnership opportunities and offset schemes.  

• Oversee all woodland management operations including habitat creation, planting plans, invasive species control, and long-term biodiversity planning.  

• Ensure compliance with environmental legislation, planning conditions, and regulatory standards (e.g., Natural England, Environment Agency).  

• Monitor ecological health and sustainability indicators, maintaining accurate reporting on key performance metrics including carbon sequestration, biodiversity uplift, and habitat condition.  

• Support Petty Pool’s broader ESG (Environmental, Social, Governance) and Net Zero ambitions, contributing specialist knowledge and operational delivery.  

• Manage relationships with ecological consultants, statutory agencies, funders, and sustainability stakeholders.  

• Lead public and community engagement initiatives linked to environmental education, volunteer conservation work, and green projects.  

• Identify and secure external funding or grants to support woodland, biodiversity, and climate initiatives.  

Petty Pool Trust is officially World Class to work for in 2024 by Best Companies. 

Our values:

• Ambitious – Striving for excellence in everything we do
• Brave – Fearless in our boldness
• Creative – exploring innovation and embracing change
• Collaborative – feeling valued and adding value

Staff Benefits:

• 28 days annual leave - plus bank holidays
• On-site parking
• Company Sick pay (after passing probationary period)
• Employee Assistant Programme
• Bike rack
• Eye care vouchers
• Company pension
• Smart casual dress

30 hours per week

Oxford OX2 6QA | Hybrid working with minimum of two days per week in the office

Lady Margaret Hall is seeking a Development Assistant to support all operational activities, including events, fundraising, volunteer liaison and alumni relations.

It is an exciting time to join the Development Team. In 2028/29 LMH will celebrate its 150th Anniversary with a bespoke programme of events. A significant fundraising campaign is also underway.

The Development Team are hybrid working with a minimum of two days per week based in the office. The position includes some out of hours work for event attendance for which TOIL will be given.

We offer a wide range of benefits including a generous annual leave allowance, free lunches and a University contributory pension scheme. Additional benefits include a childcare salary sacrifice scheme, a bicycle purchase scheme, bus and train season tickets, eligibility to apply for a parking permit scheme, employee assistance programme, regular social events and a free annual flu jab.

For more information and to apply, please visit our vacancies page.

Closing date: 9:00am on Wednesday, 25th June 2025.

First interviews: Wednesday, 2nd July 2025.

At the Guide Dogs our Access Assistants help our employees to live the life they choose by working as a driver and support worker to enable the person supported to carry out their duties efficiently and effectively. An Access Assistant does not fulfil the role for the individual but enables the person supported to carry out their role by supporting tasks to enable them to be successful in their role.

​

This role will include driving daily, working closely with the Habilitation Specialist. You will ideally be located within a 30-minute commute of NG9, use of vehicles will be discussed in more detail at interview. You’ll be working 22 hours per week and the majority of hours are likely to be spread across 3 days between 9am to 5pm. However, there may be some flexibility around how hours can be split, which we are happy to discuss at interview.

​

The Access Assistant will be confident when driving to new and unfamiliar locations and will possess strong written skills, including the ability to take accurate notes and keep clear records. They should be comfortable using basic IT tools such as email, word processing, and data entry programs. The role requires someone who can follow verbal instructions and work independently once tasks have been explained. Reliability and good time management are important, as is the physical ability to lift and carry items when needed.

​

Previous experience working with individuals who have physical or sensory processing access needs would be beneficial, as would familiarity with accessibility software or adapting digital and printed content. Experience supporting professional or training events may also be useful.

The successful candidate will approach their work with a calm, friendly, and respectful manner, maintaining a high level of discretion and confidentiality. They should be adaptable, open to varied tasks, and comfortable working one-to-one or in unfamiliar environments. A commitment to inclusion and accessibility, and working in a values-led way, is central to this role.​

​

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

​

About Us

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Contract:  Permanent, full time 37.5 hours per week  

Salary:  £25,787 - £27,886 per annum 

Location: Radcliffe, Greater Manchester, M26 1NQ 

Closing date:  Monday 23 June 2025 

Interview date:  Wednesday 3 & Thursday 4 July 2025 

We’re looking for a passionate and driven Assistant Manager – Client Services to help lead our work supporting people and pets across our Manchester rehoming, advice and behaviour unit. If you have a flair for client care and a love of animal welfare, this is your chance to make a real difference. 

More about the role

Our Radcliffe-based centre is at the heart of Blue Cross’s work in Greater Manchester, providing vital services in a creative, community-focused way. We don’t have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals. 

As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll: 

• Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support 
• Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey 
• Use data and insights to shape services and continuously improve client experience 
• Collaborate with the local leadership team to meet targets and drive pet welfare outcomes 
• Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care 

This is a permanent, full-time role, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm. 

About you

You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not. 

A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life. 

Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team. 

Knowledge, skills, and experience   

• Experience of working in a rescue welfare environment. 
• Significant experience of managing a team. 
• Experience in delivering high level client service. 
• Experience of working in a fast-paced environment. 
• High standard of verbal and written communication. 
• Proven decision-making ability. 
• Current full driving licence. 
• The ability to demonstrate, understand and apply our Blue Cross Values 

It would be great (but not essential) if you also had:  

• Performance management and improvement experience.  
• Understanding of safeguarding issues. 
• Experience of admission and adoption processes in a rescue environment. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.  

How to apply  

Click the apply button below and complete the online application process before the closing date Monday 23 June 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

Join Our Team as a Lead Support Worker in Tadley!

Full UK Driving Licence Essential Covering Manual Vehicles

Are you passionate about supporting adults with learning disabilities and experienced in supported living or residential care settings? If so, this is your opportunity to lead by example and help make a measurable difference in people’s lives through Dimensions’ unique ‘Activate’ model.

About the Role: We’re looking for a dedicated Lead Support Worker to join our innovative team in Newbury. At our Supported Living Service, you’ll play a key role in enhancing the lives of four individuals, empowering their independence, and delivering exceptional support. This role is ideal for someone with experience as a support worker who is ready to take the next step and lead a team.

The service thrives on big ideas, so we need someone who is enthusiastic, creative, and solutions-oriented while maintaining a sense of fun. You’ll have access to industry-leading training, ensuring you’re equipped to excel in your role. This position is full-time (37.5 hours per week) and includes sleep-ins, weekends, and bank holidays. Shift patterns will be discussed during the interview process.

Why Join Us? Dimensions is one of the few social care organizations accredited by the Great Places to Work programme, offering a supportive environment for personal and professional growth.

What We’re Looking For:

• Someone passionate about championing the rights of the people we support.
• A proactive leader ready to educate and inspire others.
• A team player with experience in supported living or residential care settings.

Key Details:

• Pay Rate: £13.68 per hour.
• Hours: 37.5 hours per week.

Benefits of Working with Dimensions:

• Competitive pay and up to 35 days of paid annual leave (pro rata).
• Opportunities for career progression and industry-leading training.
• High Street discounts on retail, hospitality, entertainment, and more.
• Enhanced DBS paid for by us.
• Life assurance and company pension.

About Dimensions: Dimensions is a values-driven organization dedicated to empowering the people we support and fostering fulfilling careers for our colleagues. If you share our values and are ready to make a difference every day, we’d love to hear from you.

Next Steps: If you have questions or would like more details, please contact Andrew on 07 507 128 795 or submit a short application by clicking the button below.

Applications will be reviewed as they are received, and interviews will continue until the role is filled.

Important Information:
This role requires an enhanced DBS Disclosure, which we will obtain on your behalf.

Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.

Dimensions is an equal opportunities employer committed to diversity and inclusion. We are proud to be Disability Confident Committed and guarantee interviews for disabled applicants meeting the minimum criteria. If you need assistance with your application, we’re happy to support you with reasonable adjustments, including assistive technology at our offices.

Vacancy type: Permanent, part-time
Location: Wallace Buildings Store
Salary: £17,777.76, per annum + benefits
Hours per week: 28 per week
Closing date: 16th June. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.

Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.

Vacancy type: Permanent, part-time
Location: Hunts Cross Store
Salary: £7,619.04, per annum + benefits
Hours per week: 12 pw Thursday, Friday and Saturday 4pm-8pm
Closing date: 19th June. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.

Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

We are seeking an Exhibitions and Collections Projects Manager to join the Crafts Council on a permanent basis. This is a vital role in the Public Programmes team to oversee the maintenance and development of Crafts Council Collections and the delivery of key temporary exhibitions.

Reporting to the Senior Collections and Programme Manager, this role will ensure the Crafts Council Collections are documented and preserved to a high standard for future generations. They will also support the strategic development of the Crafts Council’s programme, managing relationships with external commercial partners, artists and institutions, overseeing project budgets and timelines and contributing to reporting and evaluation frameworks.

This is a dynamic and hands-on role which involves working across the organisation and beyond to deliver and communicate best practice in exhibition production and collection management.

About You

• You will bring adept production and organisational skills to this role
• You will be confident leading the planning and delivery of exhibitions and collection projects working in collaboration with artists, partners, contractors and venues
• As an experienced exhibition project manager, with expertise in collection management, you will have a strong understanding of what it takes to successfully realise displays to a high standard and be familiar with collection management procedures and systems
• You should be a self-starter who is confident working independently and as part of a team
• You should be a clear communicator ensuring that project information is disseminated and adhered to by all stakeholders.

Main Duties

In collaboration with the Senior Collections and Programme Manager, you will:

• Oversee planning and arrangements for installation and de-installation of exhibitions including Brookfield Properties Craft Award summer exhibitions
• Maintain exhibition and collection project budgets, timelines and documentation to a high standard
• Lead dynamic teams of casual assistants, freelance technicians, designers, conservators and photographers as required
• Facilitate accessibility of the Crafts Council Collections including Primary, Handling, Archive, Oral Histories and Library. Leading on both online accessibility via Collections Online and ensuring the collection is available to its audiences physically
• Ensure maximum impact from National Lottery Heritage Funded project 'Craft for the People' Is achieved, ensuring crafts council collection is available to a wider amount of people and is more resilient
• Oversee management of upcoming loans, arranging object transportation, entry and exit processes, loan agreements, mounting and conservation, where needed
• Lead on loans marketing and collections income generation projects
• Oversee collection management projects, including acquisitions, auditing, condition checking, improving packing, image and copyright licensing, object photography, location and movement control. Recording Information on Crafts Council's CMS Museum Index +
• Review and improve collections storage processes, embed collections trust benchmarks in security, building management system for temperature and humidity control, pest and disaster management
• Contribute to implementing cost-effective and environmentally sustainable working practices for exhibitions and collection maintenance
• Ensuring that we are recording the impact of our programming by recording data and KPI's. Integrating our customer relationship management system Salesforce.

Please see our Job description for further details.

Salary
£31,500 gross per annum based on part-time working 32.65 hours / 4.5 days per week

(£35,000 gross per annum based on full-time working)

Contract and Hours
Permanent, 32.65 hours / 0.9 / 4.5 days per week

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). With some remote work, a minimum of three days per week are to be worked at Crafts Council office and gallery.

To commence as soon as possible from July 2025 onwards.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Deadline: 12 noon Wednesday 18th June 2025

Interviews: From week commencing Monday 30th June 2025

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:

• Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
  Develop and deliver inspiring opportunities for volunteers to support our work.
• Provide day-to-day support and communication to our volunteers.
• Represent RUHX at community events, talks, and meetings.
• Help raise awareness of our charity across Bath and the surrounding areas.

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.

• Proactive, organised and creative in problem solving.
• A people person who thrives on building relationships and inspiring others.
• Experienced in volunteer coordination and/or community engagement.
• Passionate about health and wellbeing in our local community.
• Comfortable with regular evening/weekend work and travel in the region.

Person specification

Qualifications

Essential criteria

• Educated to Degree Level or equivalent appropriate work experience
• Evidence of a qualification in Fundraising or Marketing

Desirable criteria

• Membership of Institute of Fundraising

Knowledge

Essential criteria

• Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
• Experience of carrying out risk assessments
• Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
• Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
• Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.

Desirable criteria

• Experience of working in the NHS
• Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
• Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
• Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
• Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
• Advanced Keyboard skills, including good Microsoft Word, and Excel.
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
• Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

Contract:  Permanent, full time  

Salary:  £26,208 plus £3,954 London Weighting Allowance per annum 

Location:  Merton animal hospital, London SW19 1BD 

Closing date:  Sunday 15th June 2025 

Interview date:  Monday 23rd June 2025 

By joining our animal hospital in Merton as an Animal Care Assistant, you’re joining a team who won the first BVA Wellbeing award for being a great place to work!

More about the role

Since June 1999, we've been a cornerstone of the Merton community, delivering veterinary services to approximately 6,000 unique pets every year. From routine procedures like neutering to intricate surgeries and advanced diagnostics, our hospital offers a comprehensive range of treatments.  
 

As an Animal Care Assistant (ACA), you have a key role in our fast-paced hospitals, providing a high standard of care to the pets in our hospitals and providing support to their owners. You’ll do this by providing the highest level of animal care and customer service with empathy and a non-judgmental mindset in all situations. 

Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment. Another part of this role is where you will be based on our reception, working with customers face to face, answering the phone, using the computer, dispensing medication and taking payments. 

Our ACA's are responsible for managing the laboratory as part of their shifts so your duties will include processing and documenting all samples at the hospital. To do this, you will use our in house lab machines to run blood samples, staining and preparing microscope slides for inhouse analysis, perform urine testing, prepare samples for external analysis and maintain accurate records of sample handling and reporting.

This is full time role working 42 hours a week with a one hour paid lunch break on a rota to include weekends and public holidays. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.

Let’s work together to see if this is the role for you!

About you

The ideal candidate for this role is someone who has previous experience in a veterinary support role which may have been in a vet practice, or kennel setting. As well as the practical animal handling skills, we would ideally like someone who has experience working in a busy reception alongside their animal care role who feels confident in both animal facing and customer facing environments, however this is not essential.

As mentioned in the 'More about the role' section, lab work is an important part of this position, therefore having an understanding of urinalysis and use of a centrifuge for example would be advantageous. 
 
With great communication skills you will be able to speak to a wide variety of people including senior vets, members of the public and your team. Working in an animal hospital can involve supporting clients that are distressed and you will be working in an emotionally challenging environment therefore you will need the ability to keep calm under pressure and re-prioritise tasks where needed.
 
Knowledge, skills, and experience 

• Experience working or volunteering in a veterinary practice or within a similar role
• Good communication skills, both written and verbal 
• IT literate with MS Office and web-based databases and platforms 
• The ability to demonstrate, understand and apply our Blue Cross values  

Although not essential, it would be great if you also had:

• Experience within a reception or client care role  
• Qualification in Animal Care or similar 
• The ability to observe changes in animals health and wellbeing 
• The ability to interact face to face with clients and visitors and communicate effectively with a range of people 

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 15th June 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. 

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Free physiotherapy advice and face to face intervention  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Are you a great communicator with a heart for meaningful causes? Do you want to help inspire supporters who make a lasting difference? Join Samaritans as our Fundraising Assistant (Legacy & In Memory) and play a key role in growing our legacy giving and in memory fundraising work.

This is a brilliant opportunity to build a career in fundraising, marketing, or supporter care, working with a passionate team and helping us honour the supporters who give in memory of loved ones or leave a gift in their Will.

​

About the Contract

• Permanent Contract
• £30,000 - £32,000 Pro-rata, (£18,000 - £19,200 per annum for 21hrs)
• Part time (21 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

​

About the Role

Legacy and in-memory donations are incredibly special. They help secure Samaritans’ future and celebrate lives with meaning and compassion. In this role, you'll support inspiring campaigns, coordinate supporter communications, and help deliver memorable events. You’ll ensure our supporters feel valued and connected, while gaining hands-on experience in a key area of charity fundraising.

​

• Help deliver impactful legacy and in-memory campaigns
• Manage our Free Wills Service and assist with event planning
• Coordinate supporter journeys and stewardship activities
• Handle supporter emails, phone calls, and event RSVPs with care
• Work with our CRM to manage supporter data and run reports
• Support key processes including thanking, financial admin, and team logistics

​

Full job description available here.

​

About You

• Communicates clearly, kindly, and confidently (in writing, on the phone, and in person)
• Is organised, detail-focused, and good at juggling multiple tasks
• Has experience working with customers or supporters
• Enjoys working collaboratively and building positive relationships
• Is confident with Microsoft Office and open to learning new systems
• Bonus points if you’ve used a CRM system or worked on financial admin—but don’t worry, training will be provided!)

Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. We

’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.​A

Application

If you're organised, kind-hearted, and looking for a role where your work really matters, we’d love to hear from you.

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications close at midnight on 22 June 2025, with video interviews taking place over 30 June 2025.

Application Questions include;

• Why would you like to work as Fundraising Assistant (Legacy & In Memory) at Samaritans? (Max 100 words)
• This role involves communicating with supporters over the phone, email, in person, and by post. What qualities do you feel are important when communicating with people who may be bereaved or reflecting on their life? (Max 200 words)
• This role involves working with fundraising data and information. Please share an example of how you’ve used a database or other software to manage data (Max 200 words)​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.

We are recruiting a Digital Fundraising Assistant to assist in the delivery of our growing virtual events programme. 

This is an exciting new role which involves supporting delivery of a wide range of virtual events at Sands, in order to grow our fundraising income.  The role includes increasing Sands’ online presence across a range of channels through excellent stewardship of large audiences who are both warm and new supporters. 

You will ensure delivery of a world class supporter experience using an omnichannel approach, helping our supporters reach and exceed their fundraising targets.

Working with the Digital Fundraising Manager, you will monitor the everchanging virtual challenge environment and consider how best to adapt our activities in order to achieve financial targets and remain innovative and a leader within the sector.

You will have strong communication skills and enjoy building relationships, especially within online communities. Additionally, you will have an understanding of a wide range of social media channels and an interest in creating refreshing, inspiring content.

A highly organised and efficient approach is essential in order to respond to large quantities of enquiries across multiple channels. Excellent written communication skills are therefore essential.

Relevant experience in creating engaging video, image and written content for different social channels is also an essential requirement.

This post is home-based. There may be the need to support Sands events at weekends and/or evenings and working hours can be adjusted accordingly.