Customer service coordinator jobs
The Role
The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.
This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.
The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.
In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.
As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.
In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :
1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.
2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.
3. Coordinator TBC.
Details
· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.
· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.
· Flexibility will be required to cover meetings or events outside of these hours and WFH days.
· Start date: autumn 2025
We are proud to offer a number of enhanced benefits to our staff, including:
· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
· Health cash-back package, including discounts on gym memberships, retail and leisure.
· Hybrid working
· Pension
· Learning and Development opportunities including Learning at Work Week activities
· Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.
Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?
We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.
About GOD TV
GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.
About the Role
As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:
- Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
- Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
- Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
- Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
- Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
- With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
- Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).
For a full list of duties and responsibilities, please refer to the attached job description.
Why Join GOD TV?
This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.
- Position Type: Full-time – 37.5 hours per week
- Salary: £36,000
- Location: Home-based (UK) with occasional travel
Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.
Using the Person Specification criteria, please submit a covering letter outlining why you feel you would be suitable for this role.
The client requests no contact from agencies or media sales.
Salary: £45,417 to £49,416 inclusive annual salary up to 19.7 percent employer pension contribution.
Hours: Permanent or Fixed Term, full-time (37 hours pw)
Flexible working options (including hybrid)
Job Ref: P2378
About the role
Our client is seeking a motivated and experienced Customer Delivery Team Leader for our Planning Technical Services Team. They are looking for an experienced planning officer to lead all administrative functions across their Planning Technical Services. This is an exciting opportunity to play a critical role in improving efficiency and ensuring compliance with statutory requirements.
As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes.
You will manage projects and lead the team ensuring the effective delivery of administrative support across a range of Planning Services. Additionally, you will oversee the administration of planning systems and ensure efficient use of process management tools.
Working closely with senior managers, you will drive continuous improvement and ensure services are delivered to a high standard, on time, and within budget. You will also represent the service at internal working groups and external forums.
About you
Key Requirements:
• Communication Skills: Excellent communication and customer care skills.
• Leadership: Strong leadership and supervisory skills to manage and develop a team.
• Technical Proficiency: Highly proficient with IT systems and tools for planning and performance management.
• Organisational Skills: Excellent organisational skills to handle multiple tasks and priorities.
• Flexibility: Ability to work flexibly within a small team to ensure efficient operations.
St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Their centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
In addition to working within a great team and a comprehensive salary you will have access to:
• 30.5 days basic annual leave (increasing with service) bank holidays.
• Please note: annual leave will be pro-rated for anyone who does not have a standard full- time pattern of 37 hours over 30.5 days, e.g. part-timers
• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform
Additional Information
Disability Confident
They are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
Disclosure Checks
This post is subject to a Basic Disclosure Check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Closing date for applications: 01 August 2025
Interviews are scheduled for w/c: 01 August 2025
NOTE: Interviews are conducted throughout the application process. They reserve the right to close the vacancy at an earlier date and they strongly encourage you to submit your application as soon as possible.
You may also have experience in the following: Planning Technical Services Manager, Planning Support Team Leader, Planning Administration Lead, Planning Services Coordinator, Planning Operations Team Leader, Development Management Support Manager, Planning Systems and Performance Manager, Technical Planning Team Manager, Senior Planning Validation Officer, Planning Compliance and Support Lead, etc
REF-222 469
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time and permanent contract. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Project Active Assistant to support the delivery of Project Active; Students’ Union UCL’s programme designed to engage inactive students in sport and physical activity. Working with the Project Active Coordinator, you will deliver beginner-friendly, accessible and inclusive sport and physical activity events throughout the year including women’s-only provision, pay and play sessions and several mass participation events. You will be an enthusiastic ambassador for Project Active, supporting on the ground delivery and providing a friendly point of contact for students. This is a hands-on role where you will regularly be required to work on site and out at events throughout the year.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Eastern Region –Norfolk, Suffolk, Cambridgeshire, and Northamptonshire. Home based with some travel expected
Ref: SAD-251
Are you a proactive, highly organised and collaborative individual with a proven record of developing and maintaining systems for data collection, analysis, and reporting? Do you have sound experience of providing vital support to colleagues?
If so, join St Giles as a Senior Administrator and Data Coordinator, where you will work alongside the Eastern Region Footsteps coaches and Management Team to coordinate data collection and analysis to support the service to achieve its contractual requirements.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will provide line management support, guidance and coaching to two administrators, ensuring their responsibilities are clear and that they are supported to carry out their roles, plus provide positive and proactive peer support to Admin and Coaches to ensure that data is collected reliably and consistently. You will also manage the allocation and appropriateness of all referrals coming into the Eastern region CRS service and ensure all referrals are accurately recorded, plus coordinate the data collection across the Eastern Region Criminal Justice contracts.
We will also rely on you to monitor the service and support with the development, implementation, and the maintenance of effective data collection systems, as well as offering training where necessary to ensure the team can perform data collection effectively. Interpreting and explaining complex data to the admin and delivery team for purposes of clarity/verification is also an important duty, as is supporting with the development and maintenance of processes around referrals, data collation and the production of reports.
What we are looking for
- Experience in working together as part of a multi-agency team to achieve a common goal
- Experience of working in a high intensity environment
- To have a relevant qualification or be working towards one to ‘A’ Level standard or above
- An understanding of the barriers faced by people with complex and multiple needs
- Knowledge of relevant services in the local community
- Impressive interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work
Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 20 July 2025 at 11 p.m.
Interview date: 28 July 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
JOB SUMMARY: Join LSE Students' Union as a Facility Supervisor and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. In close collaboration with the Facility Coordinator, you will oversee daily operations, manage a broad bookings & memberships system, and provide exceptional customer service to students and gym members. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What's the Job?
LSESU is looking for a proactive and driven Facility Supervisor to support the daily operation of our sports facilities, with focus on our gym spaces. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal bookings and enquiries from our gym members.
The role will require to work on shifts, to be agreed with the Facility Coordinator and with our commitment to avoid unsociable hours and weekends, although may be required on occasion.
In this role, you’ll work closely with the Facility Coordinator to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will actively contribute to training procedures, incident reporting, and various administrative tasks.
You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and supporting continuous improvements and innovations.
Who are we looking for?
We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in motivating and collaborating with a team of student staff.
A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal.
We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
How do we recruit?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Want to apply?
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
For further about the role, please see the attached full job description and person specification.
For your information- applications do not save, so please save your progress to your computer and submit all the documents in one visit.
Job Application Timeline
Closing date: 27th July at 23:59pm
*Please note that we may close applications early if we receive a sufficient number.
Intended interview dates: 8th August
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working pattern: full-time (36.25 hours per week)
It is essential that you live within the Thames Valley region, or close enough to commute
Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate.
Essential Requirements:
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A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed)
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Resident in the Thames Valley area.
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Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
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Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
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Competency in I.T skills to work remotely.
Desirable Experience:
Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
The Post
The University of Portsmouth Students’ Union is a vibrant, forward thinking organisation with a vision of Delivering a Positive Impact with every Portsmouth student. An exciting opportunity has arisen to join the Student Advice Team. The Post Holder will be meeting with students on a 1-1 basis to provide impartial advice and advocate for individual students on academic issues affecting University of Portsmouth students. You will be the first point of contact with students visiting or contacting the Advice Service for support and as the first point of contact with the Advice Service. It is vital that we give an excellent first impression that reflects the Union’s values and services. The post holder will maintain high standards of customer care and adhere to the Union’s policies and procedures.
The Person
The Post holder will have experience of providing a high standard of customer services. They will require experience of working within a Higher Educational environment or, have recent experience or knowledge of University guidelines. The right person for the post will require excellent listening and communication skills and experience of working with clients on a 1-1 basis in a supporting role. The post holder will have the ability to work in a busy and high-pressured environment with the skills to prioritise work quickly and efficiently.
What we offer
- Strong team mentality, supportive and sociable workplace
- Regular training opportunities and team development days
- 38 days holiday (30 days annual leave + 8 bank holidays) and additional Christmas leave (University shutdown)
- Flexible working (e.g. flexitime, career break, paid time off for volunteering)
- 35 hour week
- Enhanced sick pay, maternity, paternity or adoption leave
- Access to University staff benefits: discounted gym membership, free library membership, bike safe
- Employee Assistance Programme
The Organisation
The University of Portsmouth Students’ Union (The Union or UPSU for short) is a forward thinking, friendly organisation with a vision of “delivering a positive impact with every Portsmouth student”. As a charity led by its values and guided by its members, we offer a wide range of services and activities to support and enrich the lives of our students. UPSU employs approximately 30 career staff, a further 40 student staff and we work with over 1000 registered student volunteers and over 100 student groups
Further Information
For more information on this opportunity and how to apply, please visit our website
Closing date for applications: midday, 4th August 2025
Interviews will be held on date: 13th August 2025
We kindly ask that candidates do not send CVs or cover letters as these will not be considered. You can find an application form on our website.
Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel. Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.
We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our workforce to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.
The Union is a MINDFUL EMPLOYER® and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.
Due to the high number of applicants, if you have not heard from UPSU by the interview date you should assume you have been unsuccessful in your application.
The client requests no contact from agencies or media sales.
Who are we?
London Gypsies and Travellers (LGT) is an organisation that challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people. We work with families across London Boroughs, including those living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.
Our Bright Futures programme offers mentoring and skills support to young Gypsy, Roma, and Traveller people aged 15–25 years. Through tailored one-to-one work, group activities and practical help, we support young people to build confidence, motivation and pride in their identity, while developing the tools they need to succeed in wider society.
What are we looking for?
We’re looking for a motivated and organised Youth Project Worker to support the delivery of Bright Futures. This is a varied role that combines project coordination, outreach support, administration, and direct engagement with young people.
You’ll help keep the programme running smoothly behind the scenes while also building trusted relationships with partner services and young people and families, supporting communications, and contributing to learning and reflection.
What will the role involve?
As a Youth Project Worker, you will:
- Support the day-to-day administration of the mentoring and employability programme, including record-keeping and report preparation
- Help coordinate communications activities such as creating new material, WhatsApp updates, and social media
- Maintain and grow referral networks with employers, training providers, and community organisations
- Engage directly with young people and their families to raise awareness and encourage participation
- Hold a light caseload of mentees and support mentoring activities as needed
- Contribute to programme monitoring, evaluation, and learning
What difference will you make?
Young Gypsies, Roma, and Travellers face significant barriers to education, employment, and inclusion, often made worse by discrimination and low expectations. The Bright Futures programme is designed to counter this by helping young people unlock their potential, strengthen their voice, and take pride in who they are.
Your role will help ensure the programme is accessible, responsive, and grounded in the real experiences and aspirations of young people. You’ll play a key part in ensuring our support reaches those who need it most – and that it makes a lasting difference.
What can we offer you?
- A welcoming and collaborative team environment
- Structured induction and ongoing training suited to the role
- Mentoring and support from the programme lead
- Opportunities to develop experience in project delivery, youth work, and community engagement
- Involvement in a unique programme grounded in trust, pride, and culturally sensitive practice
- Reimbursement of reasonable expenses for work related activities
Contract Terms
This is an initial 6-month contract, with continuation dependent on funding and satisfactory performance.
We have strong funding prospects and are currently awaiting decisions on multi-year funding applications, expected within the next 2–3 months. We are committed to continued delivery of Bright Futures and want to bring someone into the team who is motivated to grow with the programme.
Subject to a positive funding outcome and strong performance, we would aim to extend the contract at the earliest opportunity.
Who should apply?
We’re keen to hear from people with a wide range of backgrounds: youth work, community development, education, or admin, or someone with lived experience and a strong commitment to supporting Gypsy, Roma, and Traveller young people.
You’ll need to bring solid administration and digital skills, to help coordinate and deliver the programme effectively.
We particularly welcome applications from people from the Gypsy, Roma and Traveller communities.
How to apply?
Using the 'click to apply' button, please send us your CV and a cover letter addressing the questions below:
- Why are you interested in this role with London Gypsies and Travellers?
- What experience, skills, and values would you bring to the role?
Please refer to the enclosed job description and person specification when preparing your application. Applications without a cover letter will not be considered.
Role: Youth Project Worker
Hours: Part-time, 2 or 3 days a week (14 or 21 hours contract)
Salary: £27,000 - £28,000 p.a. (pro-rata) depending on experience and qualification
Closing Date: Sunday 27th July 2025
Interviews: Tuesday 5th August (Stage 1) and Tuesday 12th August (Stage 2)
By applying, we expect that you have noted the interview dates and confirmed your availability.
For more information or to have an informal conversation about the role, contact: Mini Ravi, Programme Lead on our office phone or via info(@) email.
The client requests no contact from agencies or media sales.
Corporate Fundraiser
Are you a relationship-builder with a passion for social impact?
We’re looking for a proactive and enthusiastic Corporate Fundraiser to join our growing team and help develop partnerships that will transform the lives of young people.
This is an exciting time to join the South West’s largest youth homelessness charity as we continue to develop and deliver life-changing services for young people.
Position: Corporate Fundraiser
Location: Kingsley Hall, Bristol / Hybrid (with flexibility and includes 2 in-person team days per week)
Salary: £31,586 - £33,366 per annum (plus pending 3.2% pay award backdated to the employment start date).
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: 23:59 on Monday 28th July 2025
Interview Date: Tuesday 5th August 2025
The Role
You will help develop partnerships that transform the lives of young people by supporting the growth of our corporate fundraising income and coordinating inspiring opportunities for supporter engagement.
You will:
- Research, approach, and build relationships with values-aligned businesses.
- Help create compelling partnership proposals and materials that showcase our impact.
- Coordinate supporter events, volunteering days, and youth engagement opportunities.
- Maintain relationships, track donations and manage supporter communications.
- Collaborate across teams to ensure an excellent experience for every partner and donor.
You will work collaboratively in the Fundraising and Communications Team and report to the Corporate Partnerships and Philanthropy Manager. If you're enthusiastic about making a difference, ready to bring creativity to your role, and passionate about supporting young people, we would love to hear from you.
About You
We are seeking a proactive and organised relationship-builder who wants to grow their fundraising career in a supportive and high-impact organisation.
You will have:
- Experience in fundraising, sales, customer service, or relationship management.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple tasks at once.
- A collaborative, can-do attitude and a willingness to learn.
- Passion for youth empowerment, inclusion, and equity.
Benefits Include:
- 30 days annual leave plus Bank Holidays
- Flexible and hybrid working options
- Employee Health Cash Plan with HSF
- Training and career development opportunities
- A supportive and inclusive team culture
- Wellbeing support and colleague check-ins
About the Organisation
We are 1625 Independent People, a leading youth homelessness charity based in Bristol, supporting over 1,500 young people annually. We are driven by social justice, inclusion, and youth voice, and we are committed to transforming lives through high quality housing, support, and opportunities.
We are proud to be a Disability Confident Employer, and we encourage applications from individuals with lived experience and underrepresented backgrounds.
Other roles you may have experience in include: Corporate Partnerships Fundraiser, Fundraising Officer, Relationship Manager, Business Development Executive, Corporate Partnerships Officer, Corporate Giving Executive, Marketing Executive or Charity Partnerships Coordinator, etc….
Are you interested in being part of a team making a tangible difference in Norfolk? Can you harness technology, data, and communication strategies to amplify community impact? Do you have experience in CRM, data analytics, and systems optimisation? If so, you might just have found your dream job.
This new role is pivotal to Norfolk Community Foundation’s desire to harness technology, data, and communication strategies to amplify community impact.
About the role
The Head of Digital Transformation and data strategy reports to the Director of Finance and Operations and is part of the Senior Management Team working closely with the Chief Executive.
Key responsibilities will include:
- Modernising systems and workflows to enhance organisational efficiency and resilience.
- Leveraging data insights to inform strategic decisions.
- Strengthening digital communications for stakeholder engagement.
- Driving responsible innovation, including AI and automation, to improve efficiency and impact.
About you
We are looking for someone with a strong track record in strategic leadership and digital transformation, who can confidently set a vision and drive innovation across an organisation. You will be experienced in managing CRM systems (particularly Salesforce), data analytics, and optimising systems to improve performance and efficiency.
You will have excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actions. A deep understanding of cybersecurity, GDPR, data governance, and risk management is essential, as is a forward-thinking approach to emerging technologies, including AI and automation. This is a fast-paced role that requires initiative, adaptability, and a passion for continuous improvement.
What can we offer you?
We have a range of benefits that we offer our staff, including:
- 25 days holiday (pro rata) plus bank holidays.
- Up to 3 ‘Development Days’ a year to pursue passions, volunteering or learn new skills.
- Flexible working options available.
- A health and wellbeing plan, providing money back on optical, dental, physiotherapy and more, access to advice and support, and discounts and rewards from hundreds of leading retailers, restaurants and destinations.
- Pension scheme.
- Death in service cover.
- Training and development opportunities.
- Visits to see the impact of the difference the Foundation is helping to make happen.
Who are the Norfolk Community Foundation?
We are a local charity with a clear vision of strengthening communities from the bottom up to make Norfolk a vibrant and fairer place to live. Working in partnership with local charities and community groups by providing them with funding, leadership and guidance, we help to inspire local people and those with an interest in Norfolk to give funds, time and resources to support their communities.
To build stronger communities in Norfolk from the ground up.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking an experienced Engagement Manager to support a global network of 34 Chapters committed to mobilising board directors to take action on climate change. As part of the Engagement team, you’ll work closely with Chapter leaders across the globe to build strong relationships and facilitate knowledge sharing. You’ll also play a key role in supporting events, strengthening peer learning across the network, and contributing to the long-term success of our 2025–2030 strategy.
Please see Job Description attached.
Note: The role is hybrid, and the postholder is expected to be in Cambridge, UK for 2-3 days a week.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
The client requests no contact from agencies or media sales.
Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.
The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.
The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.
The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.
This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.
This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).
The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).
To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
About Small Woods Association
Small Woods Association is the UK’s leading charity promoting sustainable woodland management, social, environmental and economic benefits of small woodlands. We support woodland owners, deliver hands-on training in woodland skills, and run wellbeing programmes that connect people with nature through woodlands.
As a national charity we are seeking a committed Philanthropy and Partnership Coordinator with UK-wide knowledge of charitable income generation models, to strengthen relationships with funders, supporters and stakeholders—helping secure the resources and recognition needed to expand our impact.
Purpose of the Role
This role plays a key part in advancing Small Woods’ sustainability by:
- Securing philanthropic support through grants, trusts, and donors.
- Building and nurturing strategic partnerships with supporters, funders, sponsors, and networks.
- Promoting the charity’s work through digital outreach and storytelling to engage members and stakeholders.
You will work closely with the CEO and delivery teams to align income generation with the charity’s mission and priorities.
Key Responsibilities
Philanthropy & Fundraising (Approx. 2 days/week)
- Identify and pursue funding opportunities from UK-based trusts, foundations, public sector schemes and corporate sponsors.
- Write compelling grant applications for projects focused on woodland innovation, social prescribing, education, and conservation.
- Steward funder relationships, ensuring timely reporting, compliance, and meaningful engagement.
- Collaborate with internal teams to shape fundable project proposals with measurable outcomes and clear budgets.
- Support development of earned income streams, such as training, consultancy, and membership, by identifying and promoting opportunities.
Partnerships & Outreach
- Develop and manage partnerships with philanthropic donors, environmental organisations, and community networks.
- Coordinate cross-sector collaborations to support long-term funding and awareness.
- Represent the charity at relevant events, building networks and advocating for Small Woods’ mission.
Marketing (Approx. 1 day/week)
- Plan and deliver digital campaigns to promote income generation related initiatives, membership services, events and impact stories.
- Maintain and update website content to reflect income generation related current activities and opportunities.
- Create high-quality materials, including items for the newsletters, case studies, reports and social media content.
- Support member engagement by helping grow and connect our network of woodland supporters, volunteers and stakeholders.
- Ensure consistency of brand and messaging across all platforms and materials.
Person Specification
Essential
- Proven experience in grant writing and fundraising for charitable organisations.
- Strong understanding of the UK charitable funding environment.
- Excellent communication and relationship-building skills.
- Confident in digital marketing, including social media, websites, and email campaigns.
- Highly organised, self-motivated, and able to manage multiple priorities remotely.
- Passion for environmental or community-based work.
Desirable
- Experience developing strategic partnerships or sponsorships.
- Skills in visual content creation (design, photography, video).
- Experience with CRM systems or donor databases.
- Interest in sustainable woodland management, nature-based wellbeing, or outdoor learning.
Working Conditions
- Remote work with flexible hours.
- Occasional travel to Telford or other UK sites.
- Equipment and support for home working provided.
- Collaboration via online platforms and video calls.
What We Offer
- Flexible working arrangements and supportive culture.
- 25 days holiday pro rata + bank holidays.
- Pension contribution.
- Opportunity to help shape the future of people and woodland wellbeing across the UK.
How to Apply
Please send your CV and a short cover letter (max 2 pages) outlining your suitability.
The client requests no contact from agencies or media sales.
HR Project Administrator
We’re looking for a proactive and detail-oriented HR Project Administrator to support the smooth running of the charity’s flexible workforce model, ensuring efficient recruitment, onboarding, and staffing coordination across national services.
Position: HR Project Administrator (Flexible Workforce)
Location: London or Manchester (with hybrid working)
Contract: Fixed Term Contract – 12 months
Hours: 37.5 hours per week
Salary: £30,057 incl. London Weighting / £29,557 incl. Manchester Weighting plus pension and benefits
Closing Date: Sunday 20th July 2025
Applications will be considered on a rolling basis.
About the Role
As HR Project Admin (Flexible Workforce), you will play a key role in supporting the national flexible staffing model. You’ll be responsible for coordinating temporary worker recruitment, managing workforce records, and helping ensure compliance across all casual staffing processes. Working closely with hiring managers, external agencies and the HR and Finance teams, your work will help ensure effective and cost-conscious staffing across services.
This is an exciting opportunity to support a major operational transformation project, gain exposure to senior leaders, and develop valuable HR and project coordination skills.
Key Responsibilities
· Support recruitment and onboarding of bank and agency staff, including compliance and document checks
· Coordinate and monitor the use of the workforce system (CentralAxis), ensuring managers and workers are fully trained
· Maintain accurate and confidential workforce records in line with GDPR and data protection standards
· Support budget monitoring and reporting on staffing ratios, costs, and agency usage
· Help prepare reports, dashboards and presentations on flexible workforce activity
· Resolve staffing issues including absence, rota conflicts and performance concerns, escalating as needed
· Provide general admin support to the HR and project teams, including scheduling meetings, organising files, and minuting key sessions
About You
We’re looking for someone who:
· Has experience supporting HR or recruitment processes
· Is confident using digital systems and managing accurate workforce data
· Has strong communication and customer service skills, with the ability to build good relationships across teams
· Is highly organised, detail-focused and able to manage multiple tasks and priorities
· Understands the importance of confidentiality and compliance when working with sensitive information
· Brings energy, initiative and a commitment to the charity’s values
Key Note: DBS check required. Applicants must have the right to work in the UK.
In return you will receive:
· 26 days annual leave, rising to 30 after five years’ service
· Family-friendly policies including enhanced parental leave
· Pension scheme with employer contributions up to 7%
· Flexible and hybrid working (where appropriate)
· Access to 24/7 GP appointments and Employee Assistance Programme
· Discount scheme across retail, leisure and wellbeing
· Cash plan for dental, optical and healthcare costs
· Death in service benefit (4x salary)
· Full induction, ongoing training and development
· Opportunity to lead on meaningful operational change and gain exposure to senior leadership
Other roles you may have experience of could include:
HR Administrator, Workforce Coordinator, Recruitment Assistant, People Operations Admin, Resourcing Officer, Project Support Officer, Staffing Coordinator, Talent Acquisition Administrator, Onboarding Coordinator.
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