Customer service coordinator volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CHAIR/COORDINATOR
Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
As your local Chair or Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.
You’ll bring your leadership, communication, organisation, and motivational skills to this role.
What the role involves
This is a varied role where local need shapes what you’ll be working on, but it often includes:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Working with your Treasurer or Finance Officer to approve branch accounts
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers
What you’ll need for this role
Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
Desirable
• Confident in communicating with different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience
You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
Registered Charity
6 - 10
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
Registered Charity
1 - 5
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
Registered Charity
1 - 5
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ScotsCare's reception is run by a team of friendly volunteers who each cover one shift per week.
We are looking for a volunteer who is free to commit to this role for at least 6 months, longer if possible. The shift is weekly on Friday mornings from 9 am to 12:30 pm.
As our receptionist you will:
- Use Outlook to check staff availability and wherabouts
- Screen and transfer phone calls to staff or pass messages on by email
- Provide a warm welcome to visitors and ensure they sign in and out
- Deal with requests to send information out, mainly application packs andletters
- Assist with outgoing mail, franking, posting and ocasionally going to the post office
- Assist with other admin tasks as they arise - skills and interests dependent.
You will need to be confident answering the phone, clearly spoken in English and a good listener. Ideally, you will be experienced in using Outlook and Excel for basic tasks although we can provide training if necessary. Most importantly, you will need to be reliable,good with timekeeping, non-judgemental and committed to helping Scots living in London who are struggling with life.
If you have the time to spare, can commit to volunteering with us on a regular basis for at least six months, preferably longer, want to meet new people or gain experience of working in an office /charity environment, please get in touch.
Applications are welcome from adults aged 18 and over. Our office has no step free access.
In return, we can offer:
- Travel expenses with proof of purchase
- Training and induction to help you feel confident in your role
- A 4-weeks trial period
- Regular newsletters and annual volunteer social events
- An opportunity to work within a small friendly team (23 staff working from home , office and in the community)
- Opportunities to help in other areas of our work if interested in doing more
- A very warm welcome, plus an endless supply of tea, coffee, fresh fruit and biscuits!
Registered Charity
21 - 50
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them. This might be with us, a partner or another external service.
Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our triage team, you will volunteer alongside staff and fellow volunteers to:
• Welcome clients to our office/Migrant Hub and speak to them about their needs
• Help clients and referrers understand the services we offer and how to access them
• Respond to new referrals and upload them onto our case management system
• Contact clients to book in appointments and follow up referrals
• Take on other administrative tasks as identified from time to time
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)
You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision from the Business and Operations Officer
• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communicatiuon skills
• Proactive and able to use own initiative
• Organised and methodical
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a number of Community Connectors over the age of 18 years old, based across various locations in Wales.
You’ll be volunteering: A minimum of 10 hours per month, Monday to Friday between the hours of 9am-5pm.
The volunteers could be:
- Providing a valuable support to our teams based within the region.
- Build relationships with people, and organisations to raise awareness of stroke and the Stroke Association.
- Engaging with your local community to represent the Stroke Association, this could include hosting an information stand at local face events.
- Sharing your knowledge and experience of stroke to others.
- Researching and gathering information relating to life after stroke services.
- Attending fundraising events, including donation collections.
*Whilst we would be delighted if you could perform all of these tasks, we will be happy to accept enquiries from you if you can provide suitable selective support.
What the role can offer you personally:
- Learning and developing new skills.
- Meeting new people, building a network and engaging with your local community.
- An opportunity to get together (either face to face/digitally) with other volunteers.
- Invitations to join national volunteer events to network and share experiences.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
AkiOke Music Club is a CIO run by a small group of like-minded individuals, passionate about empowering young people with disabilities through music.
The AkiOke vision is to provide a fun and inclusive social environment for attendees to explore music, build confidence, and connect with others by singing.
Our aim is to provide a regular music/vocal training session using a range of technology to enhance singing experiences that encourages participation and social interaction for vulnerable young adults.
JOB FUNCTION
The post-holder will co-lead on the setup and delivery of AkiOke, a grassroots music and karaoke club. This joyful and inclusive weekly music-based social group is for adults with mild learning difficulties. You will work closely with a young adult with lived experience, who initiated the project and serves as its creative lead.
This role also involves collaboration the Volunteer Coordinator and Trustees, ensuring that all operations are guided by the lived experiences of participants and supported by sustainable outreach and funding strategies.
You will develop strategic and campaign plans and assist marketing volunteers in delivering effective, inclusive campaigns.
The Right to work in the UK is required for this post.
DBS will be required
Please see attached the full job description
Will need UK right to work
The client requests no contact from agencies or media sales.