51 Customer service jobs in Birmingham

Accreditation Learning and Development Manager

Salary: £44,821 per annum

Hours: 37.5 hours per week

Contract: Permanent

Location: Home based, with extensive UK travel and international travel to support Green Flag Award International expansion

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

We are looking for an experienced and highly organised Accreditation Learning and Development Manager to lead the design, delivery and development of training across our accreditation programmes, including the Green Flag Award, Green Flag Community Award, Green Heritage Site Accreditation and Coastal Awards.

In this key role, you will manage training for more than 1,000 volunteer judges and assessors, ensuring consistent standards are maintained across UK and international schemes. You will oversee the Green Flag Award Academy, support the development of sector skills, update guidance and training resources, and work closely with managing organisations, partners and suppliers to deliver effective learning interventions.

You will be responsible for recruiting, inducting and supporting judges and assessors, monitoring judging standards and judges’ reports, managing training through an online portal, and supporting the implementation and monitoring of international sub-contracts. The role includes managing the Skills Development Co-ordinator and working with trainers, sub-contract holders and stakeholders to ensure high-quality training delivery.

About you

You will bring strong experience in training strategy, needs analysis, delivery and monitoring and evaluation. You will be confident developing learning materials, managing relationships with a wide range of internal and external stakeholders, and working with partners, suppliers and accreditation bodies. Excellent communication, organisation and customer relationship skills are essential, alongside the ability to manage budgets and resolve sensitive issues with tact and diplomacy.

This is an exciting opportunity for someone with a genuine commitment to the principles and goals of Keep Britain Tidy, who is passionate about the environment and keen to make a positive difference to green and coastal spaces in the UK and internationally.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know.

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Tuesday 8th September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.

Interviews will be held in person w/c 21st September 2026.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

Trusts & Foundations Fundraiser

Bethlehem Care & Hospice Trust

Salary: £34,000-£40,000 FTE, pro rata depending on experience  |  Hours: 14.8-18.5 hours per week (0.4-0.5 FTE)  |  Location: Home-based anywhere in the UK  |  Contract: 12 months initially, with a view to extension subject to funding and performance

Help sustain Palestine's first and only licensed palliative care service

Bethlehem Care & Hospice Trust (BCHT) is a small UK charity supporting the development of specialist palliative and hospice care in Palestine. In August 2023, the service we support became the first licensed palliative care service in Palestine. Since then, its specialist nurses have cared for more than 350 patients and their families and delivered more than 5,000 home visits.

The service has demonstrated what can be achieved. Our challenge now is to secure its future. We are investing in professional fundraising for the first time and are looking for an experienced Trusts & Foundations Fundraiser to help us build the sustainable income needed to protect and strengthen this pioneering service.

The opportunity

This is an unusually autonomous role in which you will work directly with BCHT's Trustees and colleagues in Palestine. You will take responsibility for developing income from charitable trusts, foundations and grant-making organisations: identifying prospects, developing compelling propositions, preparing high-quality applications and building long-term funder relationships.

We currently raise approximately £60,000-£80,000 each year against a core service requirement of around £150,000. Your initial focus will therefore be sustainability of the existing service, with opportunities subsequently to support its development and growth. Our Year 1 income target for this role is £70,000.

This role could be for you if you have proven experience of successful trusts and foundations fundraising; can demonstrate success in preparing grant applications; write persuasively; can research and develop a strong prospect pipeline; are highly organised; can work independently; and would value the opportunity to use your professional expertise to make a direct and measurable difference.

Experience of healthcare, hospice or palliative care, international development, small charities or faith-based organisations would be useful but is not essential.

BCHT is inspired by Christian values of compassion, dignity and service. Applicants should be sympathetic to the values and mission of the charity. The palliative care service we support is provided to people regardless of faith, ethnicity, background or ability to pay.

What we offer: flexible home-based working; 25 days' annual leave plus UK public/bank holidays, pro rata; and a workplace pension scheme with a 5% employer contribution, subject to scheme rules. You will have considerable scope to shape BCHT's approach to trusts and foundations fundraising and direct access to Trustees and decision-makers.

To apply, please submit your CV and a covering letter of no more than two pages explaining why you are interested in the role and how your experience meets its requirements. Please download the Recruitment Pack for further information.

Closing date: Friday 25 September 2026  |  Interviews: Week commencing 5 October 2026  |  Start: As soon as possible by agreement

We are looking for experienced social workers to help take the Weekenders programme into its next chapter. You will join a small, ambitious charity and play a central role in growing a relational, child-focused programme across England.

THE OPPORTUNITY 

• Salary: starting from £40,000, subject to experience

• Hours: full time, 37.5 hours per week

• Location: home-based within England, with regular team co-working and travel

• Contracts: one permanent post and two 18-month fixed-term posts

• Flexibility: occasional evening or weekend delivery, usually around once per month

• Travel: across England, including occasional overnight stays; reasonable expenses are covered

ABOUT NOW FOSTER

Now Foster brings together social work, service design, lived experience and innovation to transform fostering in England. Our vision is to bring many more wonderful people into fostering so that more children and young people can experience stable, meaningful relationships with caring adults.

We are a small team with big ambitions. We value creativity, collaboration, learning and continuous improvement, and we work with partners who share our determination to do better for children and families.

ABOUT WEEKENDERS 

Weekenders is our flagship programme. We recruit and support weekend foster carers – known as Weekenders – who build regular, long-term relationships with children and young people supported by local authorities. It is about showing up, making a difference and becoming an adult a young person can count on.

The programme is entering an exciting period of growth. We are expanding our partnerships with Regional Care Cooperatives, Fostering Hubs and local authorities across England, currently including London, the South West, North West and North East.

THE ROLE – Lead delivery, develop people and stay close to practice

As a Weekenders Programme Manager, you will turn our ambition into consistently excellent delivery. You will lead the day-to-day support of applicants across an agreed portfolio of areas, making sure prospective Weekenders receive a warm, responsive and motivational experience and that our partners can rely on us to deliver what we have agreed.

This is a people-management and delivery role with a strong connection to practice. You will line-manage Journey Guides, manage a network of independent social workers (ISWs), lead our prep group training and undertake some intro chats yourself.

The role does not carry a statutory caseload. It does carry real responsibility for safeguarding, practice quality, operational oversight and relationships across a growing, geographically distributed programme.

Delivery Leadership: Lead programme delivery

• Take day-to-day responsibility for Weekenders delivery across an agreed portfolio of Fostering Hubs and local authority partners.

• Turn partnership agreements and local processes into clear applicant journeys, with roles, handovers and timescales understood by everyone involved.

• Plan capacity across Journey Guides, ISWs, prep group training and your own direct work so that delivery keeps pace with demand.

• Monitor applicant progress, identify delays or risks early and work with colleagues and partners to find practical solutions.

• Maintain a consistent Now Foster experience across regions while adapting thoughtfully to local contexts.

People Management: Manage and develop Journey Guides

• Provide reflective one-to-one and group supervision, clear objectives and timely feedback.

• Allocate work fairly, monitor workloads and create the structure needed for responsive applicant support.

• Coach Journey Guides in relationship-based, strengths-based and motivational conversations, using observation, role play and practice review where helpful.

• Support sound judgement, safe practice and professional boundaries, addressing performance or wellbeing concerns early and constructively.

• Build a connected team culture in which people share learning, ask for help and take ownership.

Practice Oversight: Manage ISWs and assure practice quality

• Build and maintain a reliable pool of qualified, registered ISWs to undertake initial home visits and teach on prep group training days.

• Coordinate ISW recruitment, onboarding, availability, allocation and briefing in line with our safer recruitment and practice arrangements.

• Set clear expectations for the quality, timeliness and tone of home visits, written outputs, training and feedback.

• Review quality, provide constructive feedback and address concerns promptly, while forecasting capacity and arranging cover.

Training: Plan, staff and lead prep group training

• Own the planning and delivery of prep group training across programme areas, including schedules, venues or online delivery, materials, communications and staffing.

• Facilitate and teach on prep groups, modelling inclusive, relational and reflective practice.

• Brief and support ISW co-facilitators so sessions are coherent, well-paced and grounded in the realities of fostering.

• Make sure applicants can reflect meaningfully on children's needs, safer caring, trauma-informed care, cultural matching and working with fostering services.

• Ensure observations and training feedback are recorded sensitively and on time, and use feedback to strengthen future delivery.

Relationships: Stay close to applicants and partners

• Undertake some intro chats, particularly where additional experience, judgement or continuity is needed.

• Step into complex applicant situations or difficult conversations without taking over work appropriately held by Journey Guides.

• Develop trusted operational relationships with Fostering Hubs, Regional Care Cooperatives, local authority fostering teams and other partners.

• Work through differences or blockages constructively, combining persistence with curiosity about other people's pressures and perspectives.

Programme Addurance: Safeguarding, quality and improvement

• Promote a strong safeguarding culture and ensure concerns are recognised, recorded and escalated appropriately.

• Maintain accurate, timely records and use pipeline data, feedback and practice observations to understand performance and improve delivery.

• Contribute to the development of tools, guidance, communications and digital workflows as Weekenders grows.

WHO WE'RE LOOKING FOR – Experience, judgement and a strongly relational approach

Essential

You will need a recognised social work qualification and current registration with Social Work England. Beyond that, we are looking for someone who can combine strong practice judgement with people leadership and operational oversight.

You will thrive in this role if you have

• People-management experience – line-managing, supervising or developing staff, including giving feedback and supporting performance and wellbeing.

• Operational leadership – experience leading a service, programme or complex workflow with multiple people, deadlines and handovers.

• Children's services experience – in fostering, children's social care or a closely related setting, with a sound understanding of safeguarding and professional accountability.

• Training confidence – experience planning and delivering engaging adult learning, workshops or group training.

• Partnership skills – experience building productive relationships across organisational boundaries and working through operational challenges.

• A relational approach – able to hold warm, purposeful and appropriately challenging conversations with people from a wide range of backgrounds.

• Strong organisation and judgement – able to prioritise, delegate, manage dependencies and recognise what needs closer oversight or escalation.

• Digital and data confidence – comfortable using CRM and workflow systems, interpreting delivery information and turning insight into action.

The way you work matters

• Children first – you keep children's needs, relationships and long-term outcomes at the centre of decisions.

• Warm and reflective – you build genuine relationships, remain curious about your own impact and welcome feedback.

• Courageous and accountable – you name concerns, make decisions, follow through and own mistakes.

• Collaborative – you share learning generously while maintaining clear accountability.

• Adaptable – you are comfortable in a small, ambitious organisation where roles and systems continue to evolve.

Bonus points for

• Lived experience of the care system.

• Training or experience in motivational interviewing, systemic practice, coaching or another relational approach.

• Experience of foster carer recruitment, initial visits, assessment, prep groups, panel or post-approval support.

• Experience commissioning, coordinating or quality-assuring ISWs, associates or other independent practitioners.

• A practice educator, adult-teaching or training qualification, or substantial equivalent experience.

• Experience scaling a service across regions or working with a dispersed team and multiple delivery partners.

• Project, budget, contract, risk or resource-management experience.

• Experience of co-production, service design or continuous improvement.

WHAT IS IN IT FOR YOU

Joining Now Foster means being part of something different. We are small, ambitious and innovative, and you will have genuine influence over how Weekenders grows. You will stay close to practice and impact without carrying a statutory caseload.

You will join a supportive, collaborative team that cares about doing excellent work in a sustainable and humane way. We work a 37.5-hour week and trust people to manage their time with balance. The programme sometimes requires evening work, weekend training days or travel, and we flex working time around those commitments.

• Salary from £40,000.

• 28 days of annual leave plus bank holidays.

• Home-based working with regular co-working and team days.

• Travel and reasonable work expenses covered in line with Now Foster policy.

• The tools and technology you need to work effectively.

• Workplace pension scheme

• The opportunity to help build a bold, lasting and more relational approach to fostering.
   

We know strong candidates do not always meet every desirable criterion. If the purpose of the role excites you and your experience gives you a strong foundation for the essentials, we encourage you to apply.

RECRUITMENT PROCESS – Key dates and how to apply

• Applications close – Sunday 20 September 2026 at 23:30
• First-round interviews – Online planned for Monday 28 and Tuesday 29 September 2026
• Role play – For candidates progressing to the second round, before the second interview. 30 mins, completed online with one of our Weekenders.
• Second-round interviews– In person planned for Tuesday 6 and Wednesday 7 October 2026 (reasonable travel expenses covered)

Early application is encouraged. We may close the advert before 20 September if we receive a sufficient number of strong applications.

HOW TO APPLY

Please apply through the Charity Jobs listing by the closing date. Candidates invited to interview will receive further information about the format and preparation in advance.

You must have the right to work in the UK. Appointment is subject to current registration with Social Work England, a satisfactory Enhanced DBS check and our other safer recruitment requirements.

We recognise that candidates may use generative AI tools to support their application. This is acceptable, but your application must remain an authentic reflection of your own experience and motivation. Please tell us if and how you used AI as part of preparing it.

As a small charity unfortunately we do not have capacity to respond to unsuccessful candidates or offer feedback at the application stage. Please assume you have been unsuccessful on this occasion if you do not hear from us before the interview dates.

OUR COMMITMENT TO EQUALITY 

Now Foster is committed to being an equal opportunities employer. We celebrate diversity and actively encourage applications from people of all backgrounds, identities and experiences. Recruitment decisions are made using fair, objective and transparent criteria, and we will make reasonable adjustments so the process is accessible.

If you want to help grow a pioneering programme, develop a thoughtful team and create more lasting relationships for children and young people, we would love to hear from you.

Reports to: Chief Executive Officer

Contract Type: 21 hours per week. Initial 12-month fixed term contract with the potential for extension and/or a permanent position at the end of the term.

Salary: £27,00 - £30,000 per annum dependent on relevant experience (£45,00 - £50,000 FTE)

Base: Remote/Hybrid

About us

Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; and offer help and advice about any aspect they may have.

Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.

Role Purpose

The Head of Commercial Income is a senior leadership role and a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer.

The postholder will lead the Charity's commercial income function, with responsibility for growing sustainable income through commissioned and commercial services, training, Ask Jan membership and other opportunities.

This is a strategic, commercially focused and hands-on role. The postholder will be a visible face of the Charity, building strong relationships with local authorities, commissioners, public sector organisations, businesses and other partners. They will identify opportunities, understand customer and commissioner needs, develop compelling propositions and secure sustainable business.

A particular focus will be growing the Charity's position within the statutory sector. The postholder will develop a strong understanding of local authority priorities, commissioning, procurement and purchasing processes and use this insight to anticipate emerging needs and create opportunities for the Charity to provide innovative and valuable solutions.

The postholder will lead and develop the Commercial Income function, with the Business Development Manager and Training & Commercial Services Co-ordinator reporting directly to them. They will set direction, priorities and targets while maintaining an active role in developing relationships, identifying opportunities, progressing bids and supporting commercial negotiations.

Working across the Charity, the postholder will ensure commercial opportunities are translated into high-quality, financially sustainable services that deliver positive outcomes for care experienced people.

Key Responsibilities

Leadership

• Provide strategic and commercial leadership for the Charity's commissioned and commercial services, training portfolio and Ask Jan membership offer.
• Lead and develop the Commercial Income function, line managing the Business Development Manager and Training & Commercial Services Co-ordinator.
• Set clear commercial priorities, targets and performance expectations and ensure the team has a strong focus on growth and results.
• As a member of the Senior Leadership Team, contribute to the leadership, planning and future development of the Charity.
• Develop a proactive, creative and customer-focused commercial culture across the function.
• Work collaboratively with the Head of Income and Development, Head of Service Delivery and wider Leadership Team to maximise income and impact.
• Balance strategic leadership with direct involvement in key commercial relationships, opportunities and negotiations.

Strategic Partnerships and Business Development

· Provide strategic leadership to the Charity's relationships with local authorities, commissioners and key partners, building senior-level relationships and positioning the Charity as a trusted partner.

· Oversee the commercial services pipeline, providing direction and support to the Business Development Manager to identify, prioritise and progress opportunities for growth.

· Develop approaches to securing new commissioned and commercial opportunities, working with Service Development and Service Delivery colleagues to shape services in response to market and beneficiary needs.

· Provide senior leadership and input on key bids, tenders and commissioned service proposals.

· Represent the Charity at strategic commissioning forums, partnership meetings and senior stakeholder events, promoting its expertise, services and impact.

· Monitor developments in commissioning, procurement, public policy and relevant markets, using this insight to identify emerging opportunities and potential challenges.

Commissioned and Commercial Services

• Provide overall strategic oversight of the Charity's commissioned and commercial services portfolio, ensuring services meet contractual obligations, quality standards, agreed outcomes and financial targets.
• Work with operational and service development colleagues to ensure services respond effectively to commissioner and customer needs.
• Identify opportunities to develop, improve and expand existing services and create new commercial offers.
• Ensure commercial propositions are viable, deliverable, competitive and aligned with the Charity's mission.
• Monitor market, commissioning and policy developments and identify their implications for the Charity's services and commercial opportunities.

Training and Ask Jan

• Provide strategic leadership for the continued growth and development of the Charity's training offer and Ask Jan membership service.
• Ensure training and membership propositions remain relevant, innovative and responsive to customer and sector needs.
• Identify opportunities to develop new training, membership and other commercial products and services.
• Work with colleagues to ensure these offers are effectively positioned, developed and brought to market.

Financial and Operational Management

• Provide strategic oversight of the financial performance and sustainability of the commercial income portfolio.
• Set and monitor income, growth and performance targets and report progress to the CEO and Senior Leadership Team.
• Oversee the commercial pipeline, income forecasting, contract performance and retention.
• Ensure commercial services are delivered within agreed budgets and provide value for money.
• Identify opportunities to improve efficiency, pricing, sustainability and long-term income.
• Ensure appropriate monitoring, reporting and evaluation arrangements are in place for commercial activity.
• Ensure commercial activities comply with contractual, legal, regulatory and organisational requirements.

General

• Work collaboratively across all departments to maximise impact for care experienced people.
• Maintain an awareness of developments in local government, commissioning, procurement, children's services, social care and the wider charity sector.
• Promote the Charity's expertise, services and impact and protect its reputation through high-quality commercial relationships.
• Ensure the Charity's commercial activity remains consistent with its values, purpose and commitment to care experienced people.
• Contribute to organisational planning, continuous improvement and long-term sustainability.
• Undertake any other duties commensurate with the level and responsibilities of the role.

Essential

• Significant experience of leading and growing commercial income, commissioned services, business development, sales or other income-generating activity.
• Proven track record of securing new business, growing existing contracts and generating sustainable income.
• Experience of building strong relationships with local authorities, commissioners, public sector organisations and other senior stakeholders.
• Experience of leading or overseeing successful tenders, procurements, bids or commissioned service proposals.
• Understanding of public sector commissioning, procurement and purchasing processes, ideally with experience of local authorities and the statutory sector.
• Experience of identifying customer or commissioner needs and developing services, products or propositions in response.
• Strong commercial and business development approach, with the ability to build relationships, influence decision-makers, negotiate and secure business.
• Experience of managing and developing staff within a commercial, business development, sales or income-generation function.
• Strong commercial, financial and strategic awareness.
• Ability to combine strategic leadership with an active role in business development and income generation.
• Creative, proactive and opportunity-focused, with excellent communication, influencing and relationship-building skills.
• Commitment to the values and mission of the Rees Foundation.

Desirable

• Experience of working with local authority children's services, social care, leaving care, corporate parenting or related statutory services.
• Knowledge of the care experienced and/or social care sectors.
• Experience of developing and selling services to local authorities or other public sector organisations.
• Experience of managing training, membership or subscription-based services.
• Knowledge of safeguarding, GDPR, charity governance and relevant regulatory requirements.

Application Process

The closing date for this position is Tuesday 15th September 2026. Please note that we reserve the right to close applications before the advertised closing date or extend the application window at our discretion.

We encourage applicants from all backgrounds and welcome applications from those who are care leavers.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.

The main responsibilities will include:

• Creating high-quality content, including prayer resources, to communicate effectively with supporters.
• Managing content for INF’s website, social media and e-marketing campaigns.
• Being a first point of contact, handling supporter enquiries by email and on the phone.
• Timely and appropriate acknowledgment of donations.
• Participating in team prayer and reflection as part of the wider staff team.

The Person

We are looking for a practising Christian, as set out in the occupational requirement for this position.

You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.

We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.

Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

Interviews will be in Birmingham on Wednesday 23rd September and Thursday 24th September. 

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Tuesday 6th October 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment. Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Grants Manager you will help the Charity provide much needed equipment and facilities that will make a real difference to our patients and their families.

JOB TITLE: Grants Manager

SALARY: £40,000 per annum

HOURS: Full time - 37.5 hours

RESPONSIBLE TO: Charity Chief Executive

ACCOUNTABLE TO: Charity Chief Executive

LOCATION: Queen Elizabeth Hospital Birmingham

ROLE DESCRIPTION

The Grants Manager role is primarily based at Queen Elizabeth Hospital Birmingham for University Hospitals Birmingham Charity, with the expectation to travel to the other sites, Good Hope Hospital, Heartlands Hospital, and Solihull Hospital.

This post will oversee the Grants Team at the Charity, with the responsibility of overseeing the distribution of grant funding to projects that align with the charity's mission.

Working as part of a team, the role involves managing the full grant-making process, from designing funding programmes and assessing applications to monitoring funded projects and evaluating their impact. The manager works closely with applicants, trustees, and external stakeholders to ensure funding decisions are fair, transparent, and achieve meaningful outcomes.

They also develop grant policies, manage budgets, ensure compliance with governance and regulatory requirements, and use data and evaluation findings to improve funding strategies.

Strong relationship management, strategic planning, financial oversight, and decision-making skills are essential, along with a commitment to delivering positive social impact.

This role may involve occasional evening and weekend work at charity events and events organised by our supporters.

This role sits within our Grants Team and will oversee two Senior Grants Officers.

PRINCIPAL DUTIES

• Ensure grant programmes align with the charity's objectives and priorities.
• Review and update grant policies, procedures, and eligibility criteria.
• Manage grant application processes.
• Oversee grant management systems and databases.
• Conduct due diligence on applicants, including financial and governance checks.
• Prepare reports and recommendations for trustees or grant committees.
• Support decision-making meetings and record outcomes.
• Build positive relationships with grant applicants, funded organisations, and stakeholders.
• Provide advice and guidance to applicants throughout the process.
• Act as the main point of contact for grant recipients.
• Monitor funded projects to ensure grant conditions are met.
• Review progress reports and financial returns from grant recipients.
• Evaluate the impact of funded projects against agreed outcomes.
• Identify lessons learned to improve future grant programmes.
• Manage grant budgets and payment schedules.
• Ensure grants are awarded within approved budgets.
• Monitor expenditure and forecast future commitments.
• Work closely with finance teams to maintain accurate records.

COMMUNICATION

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and stakeholders.
• Dealing with enquiries from the general public in a professional manner, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including grant and donor data.
• To assist in maintaining accurate records and to complete and return as requested statistical data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Grants Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE/ABILITY:

Essential

• Financial Literacy
• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
• Ability to produce accurately typed and photocopied documents efficiently and to high standard
• Ability to ensure accurate data inputting
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to set up and maintain organisational systems
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in grant management, fundraising, communications, PR or marketing
• Understanding of the NHS and wider health and patient issues

EXPERIENCE

Essential

• Experience of working in a grant making environment
• Experience of presenting to audiences/groups
• Experience of administration in an office-based environment
• Experience of working on own initiative
• Previous experience of working with & reporting to Leadership teams / trustees

Desirable

• Experience of grant making strategy
• Team management experience
• Raiser's Edge donor database experience
• Experience of impact evaluation

ADDITIONAL INFORMATION

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the East. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.

About the role

As the key contact for Sported groups across Buckinghamshire, Bedford, Essex or Hertfordshire, you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.

 About You

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will  also possessing a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.

Act with Integrity. Champion Inclusion. Transform Together. Drive Change.

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.

The closing date for this role is 5pm on Friday 11th September

Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.

Location: Remote; able to travel into London easily
Benefits: Flexible working, private healthcare, 35 days annual leave (in addition to bank holidays), £500 contribution towards work laptop
Reporting to: Director

About the Schools Consent Project

The Schools Consent Project is a UK-based charity dedicated to educating young people about sexual consent and healthy relationships. We deliver workshops in schools and educational settings led by trained volunteer lawyers. By introducing consent literacy at school, young people are more likely to make informed, ethical decisions and are less likely to experience or perpetrate sexual violence in later life.
Through this hire, we aim to scale access to high-quality consent education.

Role Summary

The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities

Business Development & Lead Generation
 
•  Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
•  Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
•  Generate leads through cold outreach, referrals, events, and campaigns.
•  Contribute to and maintain a pipeline of new schools and educational settings.
•  Reinvigorate historic relationships with schools.

Account Management

•  Convert enquiries and prospects into confirmed programme partners.
•  Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
•  Manage key accounts and ensure high levels of partner satisfaction and retention.
•  Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
•  Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.

Pipeline, Targets & Performance

•  Manage outreach targets for bookings, partnerships, and regional coverage.
•  Monitor conversion rates, pipeline value, and performance metrics.
•  Produce regular forecasts and performance reports.
•  Use data and insight to refine sales strategies and improve outcomes.

Marketing & Promotion

•  Help develop compelling outreach materials and campaigns.
•  Deliver presentations, webinars, and pitches to prospective educational partners.
•  Represent the organisation at conferences, networks, and sector events.
•  Help gather case studies, testimonials, and impact data to support outreach and fundraising.

Delivery Coordination

•  Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
•  Ensure smooth handover from booking to delivery.
•  Anticipate capacity constraints and manage partner expectations.

Team Leadership & Development

•  Contribute to the development of outreach systems, processes, and tools.
•  Share insights and learning across the organisation.
•  Oversee team members currently managing school outreach.

Person Specification

Essential Criteria

•  Proven experience in sales, business development, partnerships, or outreach roles.
•  Experience working with schools, education providers, or youth services.
•  Track record of meeting or exceeding targets.
•  Excellent communication skills.
•  Strong relationship management and account development experience.
•  Highly organised, with strong CRM and data management skills.
•  Ability to work autonomously and drive results.

Desirable Criteria

•  Experience working in the charity, education, or public sectors.
•  Knowledge of safeguarding and child protection frameworks.
•  Understanding of social impact measurement.

Values and Approach

We are looking for someone who:

•  Is committed to our mission and values.
•  Demonstrates empathy, professionalism, and integrity.
•  Works collaboratively and inclusively.
•  Is proactive, adaptable, and solution-focused.

Safeguarding and Equality

The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
 
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

We ask applicants to draft their applications without using AI (save for checking spelling or grammar), so that we can get a real sense of your suitability for the role.

Compliance Manager - Social Housing

Birmingham (Hybrid) 

Up to £50,000 per annum 

The Role

We are currently recruiting for a Compliance Manager to join an established housing provider in Birmingham. This is an excellent opportunity for an experienced compliance professional to take responsibility for the effective management of landlord compliance across a residential property portfolio.

Working closely with senior management, contractors and internal teams, you will help ensure the organisation maintains high standards of safety, compliance and regulatory performance across its homes.

Key Responsibilities 

• Take ownership of the delivery of the organisation's landlord compliance requirements across its housing stock.
• Plan and oversee programmes of inspections, testing, servicing and any necessary follow-on works.
• Ensure all statutory obligations are being met and that compliance activity is completed within required timescales.
• Oversee external contractors, challenging performance where necessary and ensuring agreed service levels are maintained.
• Review compliance information and certification, ensuring records are complete, accurate and suitable for audit and regulatory scrutiny.
• Investigate areas of non-compliance and put appropriate action plans in place to resolve issues.
• Contribute to the organisation's wider building safety and risk management arrangements.
• Provide regular updates and management information on compliance performance, risks and emerging issues.
• Work with colleagues to resolve customer concerns, complaints and escalated cases relating to safety and compliance.
• Identify opportunities to improve processes, performance and value for money across the compliance function.
• Work collaboratively with internal teams and external partners to maintain safe homes and a high-quality service.

About You

• A strong background in housing compliance, ideally within a housing association, local authority or similarly regulated organisation.
• Broad knowledge across areas such as gas, electrical, fire, asbestos, water hygiene and lift safety.
• Experience overseeing contractors and holding suppliers accountable for delivery and performance.
• A good understanding of current health & safety and building safety legislation affecting social housing.
• Experience working with compliance databases, certification and asset information.
• The ability to analyse information, identify potential risks and take decisive action to address issues.
• Strong communication skills, with the confidence to work with senior colleagues, contractors and other stakeholders.
• Excellent organisation skills and the ability to manage multiple compliance programmes simultaneously.
• A proactive approach to improving services rather than simply maintaining the status quo.
• A relevant qualification within compliance, health & safety, housing or building safety.
• NEBOSH Certificate or an equivalent Health & Safety qualification.
• Membership of an appropriate professional body would be advantageous

Apply

If you're an ambitious compliance profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]

There are many benefits to becoming a Peer Support Worker, including access to a wide range of training and development opportunities, 28 days’ pro rata annual leave, and wellbeing support such as our Employee Voice group, Wellbeing Wednesdays, and access to in-app support and benefits. You will receive regular check-ins with your line manager to ensure you feel supported as you develop within the role.

We welcome applications from people with lived experience of some of the issues our clients face, including homelessness, mental health challenges, substance use, or involvement with the criminal justice system.

SIFA Fireside’s Support Centre, based in Digbeth, delivers a range of services to people experiencing homelessness or who are vulnerably housed. The Peer Support Worker Service (PSWS) is a team of individuals who work with rough sleepers across the city of Birmingham, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental listening ear. The service supports individuals facing Multiple Exclusion Homelessness (MEH), empowering them to make informed choices about their lives.

The Peer Support Worker role includes street outreach across Birmingham, building trust and rapport with the rough sleeping community. Many individuals have had negative experiences with services, leading to a lack of trust and reluctance to engage. Some may also have limited experience of managing accommodation or navigating support services. The role therefore centres on developing supportive, persistent, and compassionate relationships.

Using a trauma-informed approach, the Peer Support Worker Service provides relational, collaborative, assertive, and personalised support to individuals facing complex and multiple disadvantages. At the heart of this work lies the relationship between the Peer Support Worker and the service user – characterised by non-judgemental support at the individual’s pace and by advocacy where needed.

Key Tasks

 1. Support people through street outreach, building trust and rapport with rough sleepers in Birmingham.

2. Build and maintain trust with individuals facing Multiple Exclusion Homelessness through social and community-based activities.

3. Support individuals in their positive behavioural change journeys using trauma-informed, strengths-based approaches that build confidence and wellbeing.

4. Work collaboratively with other frontline services across the city, engaging in day-to-day liaison to ensure a multi-disciplinary response.

5. Assist in crisis intervention and provide support in challenging situations, connecting individuals with appropriate professional help when required.

6. Participate in training and development, contributing to discussions on multiple disadvantage, trauma-informed practice, and homelessness.

7. Prioritise safety for yourself, colleagues, and clients by completing thorough risk assessments and applying dynamic risk-assessment skills.

8. Participate in effective safeguarding practice, including identifying and responding to adult safeguarding concerns and self-neglect.

9. Recognise the emotional demands of the role and prioritise self-care to maintain personal wellbeing and effectiveness.

10.  Engage in supervision, reflective practice, and wider wellbeing support opportunities.

11.  Record and monitor client interactions and support sessions accurately to contribute to service impact reporting.

12.  Undertake any other duties as required and appropriate to the post.

Working conditions:

· Working hours are between 8:30 am and 4:00 pm.

· Travel expenses will be paid for all work-related journeys.

· There may be occasions when flexible working outside of core hours is required to meet client needs.

· The role requires participation in street outreach activities conducted on foot, sometimes in challenging weather or environmental conditions.

Fantastic opportunity for a Fundraising and Grants Manager 

Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.

AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management.  With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse.  Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.

This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.

In return for joining us, we will offer you:

• 25 days annual leave per annum, plus bank holidays
• Excellent development and training opportunities
• Pension Scheme
• Healthcare Scheme
• Employee Assist Scheme

Application closing date: 11th September 2026 5pm 

We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.

To apply please submit a supporting statement along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.  Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.

We are not currently able to accept applications if you do not hold permission to work in the UK.

Registered charity no: 1185078

Strategic Finance Partner

Salary: £52,380 – £55,789

Location: National / predominantly remote working

MLC Partners is recruiting a Strategic Finance Partner for a large, highly impactful organisation operating nationally across the UK.

This is a strong opportunity for a finance professional who enjoys genuine business partnering rather than traditional month-end-focused finance. You’ll work directly with senior operational leaders, providing financial insight, constructive challenge and commercial support to help them make better decisions and identify financial risks early.

The role is predominantly remote, with a national remit and connection to a regional business unit.

The role:

As Strategic Finance Partner, you’ll manage relationships with a portfolio of Operational and Central Directors, providing targeted financial support where it can have the greatest impact. This includes regular strategic reviews, identifying emerging risks and providing financial challenge ahead of key decisions.

• Partner with operational leaders to assess financial performance, risks and opportunities
• Develop financial options and recommendations to support decision-making and service sustainability
• Provide financial input into commissioner and customer discussions, including funding, performance and contract variations
• Support the resolution of significant income and invoicing issues
• Provide finance input into bids, tenders and re-tenders, including pricing, assumptions and sustainability
• Deliver practical financial training and coaching to non-finance colleagues
• Work closely with FP&A, Financial Control and Shared Services to ensure decisions are supported by robust financial information

About you:

You’ll already have experience within finance business partnering or management accounting, with a track record of supporting budget holders and reviewing financial performance. You should be comfortable identifying financial risks, understanding the commercial and operational drivers behind the numbers, and working collaboratively across a wider finance function.

You’ll need:

• Strong financial and analytical skills
• The ability to communicate financial information clearly to non-finance stakeholders
• Confidence influencing and challenging senior stakeholders
• Strong relationship-building and interpersonal skills
• Good Excel skills and confidence working with financial systems

The organisation is open to part-qualified candidates, so this could be particularly attractive to someone progressing through ACA, ACCA or CIMA who already has solid business partnering experience and is ready for greater senior stakeholder exposure.

If you’re looking for a role where finance is genuinely expected to partner, influence and challenge, please get in touch with Annabelle at MLC Partners for a confidential conversation.