Customer service jobs in Birmingham

Age UK Trading is looking for a highly experienced and customer-focused Senior Customer Oversight & Governance Manager to lead our oversight and governance activities across our portfolio of commercial partners.
This is a pivotal role responsible for ensuring that the products and services delivered by Age UK Trading's partners provide genuine value and positive customer outcomes, in line with the Age UK Trading Principles and, where applicable, FCA Consumer Duty requirements.

Working across internal teams and external partners, you will provide independent oversight, challenge and influence, using customer outcome data and insight to drive continuous improvement. You will also lead our customer engagement function, ensuring robust complaint governance, effective customer feedback mechanisms, and regulatory compliance.

This is an excellent opportunity for a governance, risk, compliance, customer outcomes or conduct professional who is passionate about putting customers at the heart of decision-making.

Age UK Internal Grade 4N- This role is referred to as a Senior Customer Manager within the charity.
Please note this role is Home Based with some London office attendance and periodic travel to our Devon office as and when required.

Must haves:

Experience
*Experience in a governance, risk, compliance or oversight role within an FCA regulated environment (ideally insurance / intermediary distribution).(A, I)
*Strong background in financial services, with an excellent knowledge and understanding of the Financial Conduct Authority and the regulatory landscape.(A, I)
*Experience of developing or maintaining oversight, assurance or governance frameworks to evidence customer outcomes and regulatory compliance.(A, I)
*Experience of using management information, customer insight and outcomes metrics to identify trends, risks and opportunities for improvement.(A, I)
*Experience of working collaboratively with internal and external stakeholders to influence change and improve customer outcomes.(A, I)
*Strong evidence of people development and management skills.(A, I)

Skills and knowledge
*Considerable evidence of ability to interpret a range of measures and datasets to identify meaningful customer and business insights. (I, P)
*Influential relationship skills at all levels and ability to use these to drive improvements for customers.(A, I, P)
*Sound knowledge of FCA regulatory requirements, including those relevant to distribution, Consumer Duty, and product governance.(A, I)
*Sound knowledge and understanding of sales processes, customer journeys and customer facing operations.(A, I)
*Ability to provide constructive challenge and make evidence-based recommendations to improve customer outcomes.(I, P)
*Excellent communication skills, both written and verbal.(A, I, P)
*Excellent knowledge of Work, Excel, PowerPoint and Outlook.(A, P)

Personal attributes
* Demonstrates sound judgement and confidence to provide independent challenge where customer outcomes may be at risk.(I, P)
* Highly collaborative, balancing constructive challenge with the ability to build trusted relationships.(I)
* Strong attention to detail combined with a pragmatic and solution-focused approach.(I, P)

Great to Haves:

Experience
* Experience of conducting Consumer Duty assessments, fair value assessments or product governance reviews.(A, I)
* Experience of complaint oversight, root cause analysis and customer outcome reporting.(A, I)
* Experience of managing governance forums or committees and coordinating associated reporting and actions.(A, I)
* Experience of developing and maintaining risk registers or supporting broader risk management frameworks.(A, I)

Skills and knowledge
* Understanding of FCA complaint-handling requirements and DISP rules.(A, I)
* Knowledge of risk management and assurance methodologies.(A, I)
* Experience of dashboard development and performance reporting using large or complex datasets.(A, I)

Personal attributes
* Curious and proactive, continually seeking opportunities to improve customer outcomes and governance processes.(A, I)
* Resilient and comfortable working in an environment requiring challenge, negotiation and influence without direct authority.(A, I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please click here

Join Our Team as People Support Team Administrator (10 months fixed term maternity cover)

Location: Work from Home and offices in Leatherhead and Redhill, Surrey

Salary: £28,840 per annum plus benefits

Hours: 37.5 hours per week

Contract: Full time (10 month fixed term contract starting mid October)

Right to Work: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer any skilled worker visas.

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About you

You will love giving brilliant customer service and making a difference to our new colleagues in the onboarding process, our managers and teams. Detail and accuracy will be important to you and you will have experience of achieving this in a fast pace environment.

You will be an excellent team player and a fast learner. You will be organised, enjoy working with people and have some knowledge of HR processes, particularly in relation to onboarding.

As People Support Team Administrator, you work to support our homes with all onboarding and HR administrative queries across the full employee lifecycle, with a particular focus on onboarding.

What You'll be doing 

You'll be at the heart of our onboarding process, helping new colleagues join us smoothly and ensuring managers have the support they need along the way.

You'll:

• Support the onboarding journey from offer through to start date.
• Carry out employment checks, including DBS, references, right to work, qualifications, and occupational health clearances.
• Set up new starters on our HR system and maintain accurate employee records.
• Be a key point of contact for candidates, managers, and colleagues, providing a positive and professional experience.
• Support probation administration and employee lifecycle processes.
• Respond to HR administration and onboarding queries.
• Assist with personnel file audits and compliance checks.
• Maintain shared trackers, inboxes, and employee records.
• Support the wider People Team with administration and reporting tasks.

Is This You?

You love being organised and keeping things on track.

 You enjoy helping people and providing great customer service.

You have strong attention to detail and take pride in accurate work.

You can manage multiple tasks and deadlines effectively.

You're confident using systems and learning new technology.

You enjoy working as part of a supportive team.

What We're Looking For 

You may already have HR experience, or you may be an experienced administrator looking to develop a career in People/HR.

Ideally, you'll have:

• Experience in an administrative or customer-focused role.
• Some understanding of onboarding, recruitment administration, or HR processes.
• Knowledge of employment checks such as references, DBS, and right to work documentation would be beneficial.
• Strong IT skills, including Microsoft Outlook and Word.
• Excellent communication skills, both written and verbal.
• The ability to handle confidential information professionally.
• A positive, proactive, and flexible approach to work.

Experience within a care organisation or knowledge of CQC recruitment requirements would be an advantage, but it isn't essential.

Why Us?

By ensuring smooth onboarding, accurate records, and excellent support, you'll help new colleagues feel welcomed, valued, and ready to do their best work.

And when people have a great experience joining us, everybody benefits.

If you're looking for a role where you can combine administration, customer service, and people support in a friendly and purpose-driven team, we'd love to hear from you.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role

We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.

The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.

This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.

• Experience with data segmentation, ETL processes, transformation and import / export processes.

• Strong understanding of data protection legislation (e.g. GDPR).

• Understanding of Gift Aid regulations and charity fundraising compliance.

• Confident using query tools and an understanding of query-based data extraction.

• Strong IT skills with competency using the MS Office suite and Excel in particular.

• Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.

• Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 16th August 2026. 

Future First is looking for an engaging and organised Senior School Membership Coordinator to build strong relationships with our member schools and help ensure more young people benefit from the power of alumni networks.

This is an exciting opportunity to join a mission-driven charity working to ensure every state school and college is supported by a thriving alumni community. You'll manage a portfolio of schools, deliver engaging workshops to young people, support employer partnerships and help grow our membership so we can reach even more students.

We're looking for someone with excellent relationship-building and communication skills, who is confident delivering in school settings, highly organised and motivated by making a difference. Experience using a CRM (ideally Salesforce) is desirable, and you'll be comfortable balancing a varied workload in a fast-paced, collaborative team.

Although the role is remote first, due to travel requirements to our member schools, we are looking for someone ideally located in London, Birmingham or Manchester. 

You must also have a full driving licence and access to a vehicle that you can use for work travel. Unfortunately, if you don't have both of these you will not be suitable for this opportunity.

To find out more and for full instructions on how to apply, please download the job pack.

Job Title: Administrator & Bookkeeper

Location: Home-based with travel and occasional overnight stays

Hours: 35 Hours per week (Typically Mon-Fri, 9am-5pm)

About Us:
Established in 1985, the Association of Dogs and Cats Homes (ADCH) is the leading representative charity for dog and cat rescue and rehoming organisations across the UK, Ireland, Isle of Man, and the Channel Islands. ADCH promotes the safeguarding of welfare standards for dogs and cats needing new homes and supports those working and volunteering in the sector

At the heart of ADCH is a strong collaborative ethos. With over 160 member organisations, all of which are registered charities, we unite organisations of all sizes – large and small; embracing over 50,000 staff and volunteers, all dedicated to working together for Dogs and Cats. A key part of this ethos is the peer network ADCH nurtures, where members connect, exchange ideas, share knowledge and resources, and offer mutual support. Through this network, organisations are able to address common challenges, collaborate on solutions, and strengthen their collective impact on animal welfare.

Who We Are Looking For:

We are looking for an organised and proactive Administrator & Bookkeeper to join our small, collaborative team. This is a varied role at the heart of the organisation, providing pragmatic administrative support across membership services, communications, finance, governance and events.

You'll be confident managing multiple priorities, maintaining accurate records and using a range of digital systems. From supporting our members and maintaining our CRM to producing communications, updating website content and assisting with day-to-day bookkeeping, you'll play an important role in helping ADCH deliver an efficient and professional service.

As part of a small team, you'll need to be adaptable, self-motivated and happy to take ownership of your work while supporting colleagues across a wide range of activities. You'll be equally comfortable working independently from home and collaborating with the team, with travel across the UK and occasional overnight stays required.

Person Specification

• Essential
• Experience providing administrative support within a busy team.
• Strong IT skills, including Microsoft Office, Microsoft Teams, Canva and database systems.
• Experience of bookkeeping and using accounting software (e.g. QuickBooks, Xero, Sage or similar).
•  Experience of creating social media content for an organisation.
• Experience of updating website content using systems such as WordPress or Similar.
• Excellent organisational skills and attention to detail, with the ability to prioritise workload, work independently and use initiative.
• Excellent communication, customer service and interpersonal skills.

Desirable

It would also be great (but not essential) if you had:

• Experience of working in the charity sector and/or a membership organisation.
• Experience supporting or coordinating events
• Experience of supporting committees or governance meetings.
• Experience of working remotely.

How to apply

If you're an organised administrator with excellent attention to detail, strong IT skills and a positive, flexible approach, we'd love to hear from you.  This is a 12-month fixed-term position, with the potential for extension subject to funding.

Closing Date: Sunday, 16th August 2026

Interviews: Monday,  24th August 2026 Online

As a small charity with limited resources, we regret that we are unable to respond to every application or provide individual feedback to unsuccessful candidates. If you do not hear from us within five working days of the closing date, please assume that your application has not been successful on this occasion.

Please note that we reserve the right to close this vacancy early if we receive a high volume of applications.

Further details about the role, including key responsibilities and criteria, can be found in the job description. Please ensure you review this carefully before beginning your application.

Location: Any of our King's Trust offices - minimum of 2 days a week in the office.

Interviews: 20th & 21st August via Teams

Use technology to help transform the lives of young people.

At The King's Trust, technology plays a vital role in helping us support young people to build confidence, develop skills and move into work. We're looking for a Service Owner to take ownership of a portfolio of technology services, ensuring they deliver real value to our colleagues and the young people we support.

Working closely with frontline teams, architects, suppliers and technology specialists, you'll shape services that are reliable, secure and user-centred.

You'll understand how our services are delivered in practice, using those insights to continuously improve the technology that underpins them.

What you'll be doing

You'll own the end-to-end lifecycle of your technology services, ensuring they continue to evolve in line with organisational priorities and user needs.

You'll:

• Own and develop the service roadmap, balancing user feedback, business priorities and technology strategy.
• Work closely with frontline colleagues and stakeholders to understand challenges and translate them into effective technology solutions.
• Collaborate with architects, suppliers and technology teams to deliver secure, scalable and accessible services.
• Build strong relationships with service users, using feedback and performance data to identify opportunities for continuous improvement.
• Monitor service performance, manage risks and ensure services support The King's Trust's long-term strategic goals.

 

What we're looking for

You'll bring:

• Experience owning, improving or supporting technology services and delivering successful technology initiatives.
• Strong stakeholder management skills, with the ability to influence and communicate effectively with both technical and non-technical audiences.
• Excellent analytical and problem-solving skills, with the ability to manage competing priorities and navigate complexity.
• Experience gathering user requirements and using feedback to shape service improvements.
• A collaborative approach, with a passion for delivering technology that enables people to do their best work.

This is an exciting opportunity to help shape the technology that supports our colleagues, volunteers and young people every day. You'll work as part of a collaborative technology team, influencing how services evolve while helping ensure every digital investment makes a meaningful difference.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Service Owners? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Owners! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About Brum Unitarians

Brum Unitarians, in central Birmingham, is a growing and genuinely inclusive community in the Unitarian tradition of rational inquiry, freedom of belief and ethical action.

Our vision is to develop into a thriving community hub hosting a wide range of activities, including talks, music/dance events, death cafés, social justice events, a community choir and collaborative projects with local organisations. We are seeking someone who shares this vision and has the project management skills to help make it a reality.

The role combines project management, operations, administration, compliance and income generation, helping to strengthen our sustainability and enabling community growth.

Job Purpose

To support and grow Brum Unitarians through operational management, project delivery, administration, compliance and revenue generation. You will agree quarterly priorities with trustees, with early focus on increasing revenue, improving operational systems and supporting greater use of our building. Once these foundations are laid there will be a growing emphasis on managing community projects and initiatives.

You will oversee the day-to-day operation of our building (large hall, small hall, office, foyer and outdoor space), ensuring an excellent experience for hirers, compliance with relevant requirements and effective use of the premises. The role is partly site-based, with flexibility for some remote working. Some local travel required.

You will work alongside our Children's Lead and Social Media & Communications Lead, liaise with the district buildings consultant, and report to the managing trustees.

Job KPIs

• Meet or exceed revenue targets.

• Establish and grow a successful programme of community events.

• Develop effective systems that reduce trustee involvement in operational matters.

• Recruit and maintain an active volunteer team.

• Achieve positive feedback from hirers, volunteers and partners.

Key Responsibilities

Community Partnerships & Projects

• Lead the planning and delivery of community projects and partnerships.

• Build relationships with community, voluntary, faith and public sector organisations.

• Develop collaborative events and initiatives.

• Identify grant funding opportunities and support funding applications.

• Promote inclusive community use of the building.

• Represent Brum Unitarians at appropriate local meetings and forums.

Marketing & Income Generation

• Promote the building for hire through the website, social media, advertising and online booking systems.

• Build relationships with organisations and businesses to increase venue use.

• Identify opportunities to diversify income through hires, donations and grants.

Volunteer Coordination

• Recruit, induct and support volunteers.

• Develop clear volunteer roles for community activities and venue operations.

• Maintain volunteer records, training and safeguarding requirements.

• Foster a positive and inclusive volunteer culture.

Building Operations

• Ensure the building is safe, welcoming and well maintained.

• Oversee compliance with health and safety, safeguarding and other regulatory requirements.

• Maintain equipment inventories and coordinate repairs with district buildings consultant.

• Arrange room layouts and oversee opening and closing of the building where required.

• Liaise with cleaning contractors.

Customer Service & Lettings

• Act as main contact for bookings and enquiries.

• Manage bookings, scheduling and administration using booking and invoicing systems.

• Support hirers before, during and after bookings.

• Maintain high customer service standards and resolve issues promptly.

Administration & Reporting

• Maintain records of bookings, income, building use and project data.

• Prepare reports for trustees and funders where required.

• Support policies, procedures and compliance.

• Monitor performance and recommend improvements.

General

• Undertake other duties consistent with the role.

• Work flexibly, including occasional evenings and weekends.

Person Specification

You will bring strong project management and organisational skills, enabling us to deliver creative, values-led community projects while ensuring our operations remain efficient, compliant and financially sustainable.

You may not have experience in every aspect of the role, but you will have strong transferable skills, enthusiasm for a growing organisation and the confidence to learn new areas as needed.

Essential Criteria

Experience

• Delivering events, coordinating community facilities or providing customer-facing services.

• Working towards financial, attendance or organisational targets.

• Delivering excellent customer service.

• Working with staff and/or volunteers.

Skills & Knowledge

• Strong organisational and time management skills.

• Ability to manage multiple priorities independently.

• Sound judgement in assessing and managing projects.

• Excellent interpersonal, written and telephone communication skills.

• Good IT skills, including email, spreadsheets and booking systems.

• Understanding of health and safety responsibilities.

Personal Attributes

• Proactive and self-motivated.

• Collaborative and community-minded.

• Friendly and approachable.

• Practical problem-solver.

• Flexible, including occasional evening and weekend working.

Desirable Criteria

• Marketing or venue promotion experience.

• Entrepreneurial experience or experience developing new projects.

• Knowledge of Birmingham's voluntary and community sector.

• Facilities or premises management experience.

• Safeguarding and regulatory compliance knowledge.

• Experience in a small charity or community organisation.

• Fundraising or grant application experience.

• Grant reporting experience.

• Experience using booking or scheduling systems.

For over 140 years, the Forces Employment Charity has proudly supported service leavers, veterans and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs and training opportunities regardless of circumstances, rank, length of service or reason for leaving. 

By working for FEC, you will become part of a vibrant team living the Charity's values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative. 

Op NOVA is a specialist programme delivered by the Forces Employment Charity that supports veterans that are in contact with, or at risk of entering, the criminal justice system. This support is delivered across the UK through NOVA Scotland, NOVA Wales and NOVA Northern Ireland. 

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Brief role description

The Nova Support Team (NST) Client Advisor plays a key role in the NOVA Support Team, acting as the first point of contact for veterans who have served in the UK armed forces and are at risk of, or are involved in, the criminal justice system. They provide timely initial advice, guidance and support, assess individual needs and connect veterans to appropriate services.

The role includes receiving and triaging referrals, making prompt first contact, completing initial registrations and maintaining accurate and detailed records on the case management system to support effective casework.

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Who we're looking for

We are seeking a compassionate and people-focused individual who can build trust and communicate clearly while supporting veterans with a range of complex needs.

You will have experience and guiding and supporting individuals with strong interpersonal skills and the confidence to provide accurate advice and direction. You will also be highly organised, detail-oriented and able to manage multiple cases effectively while handling sensitive information with professionalism and care.

You will be proactive, IT confident and able to work both independently and collaboratively with internal and external stakeholders. The ideal candidate will also bring an understanding of the justice system, experience using Salesforce, or a similar CRM system, and a resilient, adaptable approach.

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This is a fixed term position for about 2 years. The contract end date will be confirmed at the offer stage. 

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Interested? Want to know more about the Charity? Check out our website.

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Eager to know more about the role? Have a look at the Job Description. 

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What's in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 16 August 2026.

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Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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#LI-DNI

Location: Birmingham or London only - hybrid working 40-60% of the time in a Centre

Interviews: 10/08 over MS Teams

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join The King's Trust at an exciting time as we deliver two major recruitment projects that will directly support our mission to help young people build brighter futures. As Talent Acquisition Project Coordinator, you'll play a central role in helping us attract, recruit and onboard exceptional talent at pace, supporting a major employability programme with the ambition to reach 1 million young people. Working closely with our Talent Acquisition team, you'll ensure recruitment activity runs smoothly, efficiently and delivers an outstanding experience for every candidate and hiring manager.

This fully funded role runs until 31 March 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.

This is a hands-on, fast-paced coordination role where you'll be at the heart of the recruitment journey. You'll manage interview scheduling, vacancy advertising, recruitment administration, onboarding activity, reporting and stakeholder communications, while helping the team deliver large-scale hiring projects alongside business-as-usual recruitment.

You'll thrive in this role if you:

• Love organising multiple moving parts and keeping projects on track
• Enjoy working with a wide range of stakeholders and delivering excellent customer service
• Have a keen eye for detail and take pride in accuracy
• Stay calm, proactive and solutions-focused when managing competing priorities
• Enjoy working at pace and being part of a collaborative, purpose-driven team

We're particularly interested in people who can hit the ground running from backgrounds such as recruitment coordination, talent acquisition, HR administration, people operations, project coordination, customer service or high-volume administrative environments. Experience supporting recruitment campaigns, organisational change programmes or using applicant tracking systems such as SuccessFactors will be an advantage, but most importantly you'll bring outstanding organisational skills, strong communication and a passion for delivering great experiences while contributing to work that makes a real difference to young people across the UK.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Talent Acquisition Project Coordinator? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Talent Acquisition Project Coordinator! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 4118 

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We’re looking for a new Philanthropy Manager, homebased in the South East of England, to join our expanding Philanthropy Team. The Philanthropy Team supports the RNLI by working with individuals who are passionate about our work and want to make a difference through high-value gifts.

This is an exciting time to join the team as we are about to embark on a £150m capital appeal which the Philanthropy Team will be a key part of delivering. This is a new role, our second in the South East, and you will work closely with our experienced Philanthropy Manager who has been managing the whole area. You will have a dedicated geography of focus around but not exclusive to Essex, Kent, East Sussex, West Sussex, Surrey and part of London.

Some of the benefits

• Flexible working
• 26 days’ annual leave plus Bank Holidays
• Competitive pension scheme
• Life assurance
• Health and dental cash plan option
• Training & Development in Major Giving

Your role

As a Philanthropy Manager, you will be tasked with focus on the following areas:

• Growing and managing a portfolio of up to 70-90 major donors, to solicit and close five, six and seven figure gifts
• Building compelling cases for support that inspire and align with donors’ interests and identified needs
• Developing and hosting a small number of engagement, prospecting, and recognition events
• Providing excellent customer service and stewardship

About you

We’re looking for someone who loves meeting people and has a natural aptitude for selling and prospecting. You’ll thrive on developing relationships, inspiring others in the work of the RNLI. Your great communication skills will allow you to flex your style to a wider range of audiences, whether colleagues, senior stakeholders, donors or prospects. You’ll be self-motivated working as part of a remote team and be comfortable working outside regular office hours and travelling occasionally within the rest of the UK and Ireland as the job demands.

To be considered as a Philanthropy Manager, you will need:

• Ideally you will be able to have easy access to your key geographical areas highlighted above
• Relevant or transferable experience of account managing and developing and maintaining excellent relationships with individuals. You excel at Customer Service.
• Experience of working with stakeholders at all levels both internal and external, securing and managing meetings with senior stakeholders, flexing style to the audience.
• Excellent numerical skills and ability to prepare financial information, and ability to discuss and present complex information, and the ability to communicate with passion and authority
• This post requires a valid driving licence

So, as a Philanthropy Manager if you have the drive and enthusiasm to be part of our One Crew to achieve our Philanthropy goals and want to see how you can support our organisation’s aim to reduce drowning, this could be the role for you. To apply, please visit our jobs page.

Closing date: 9 August 2026.

Interview date: 18 August 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Finance Business Partner
Reference: JUL20267927
Location: Flexible in England – Includes travel and office attendance in Sandy, Bedfordshire
Hours: Full-Time 37.5 hours per week
Contract: Permanent
Salary: £48,733.00 - £51,820.00 Per Annum
Benefits: Pension, Life Assurance, 26 days annual leave

The RSPB is one of the UK’s most respected conservation charities for the conservation of birds and nature. As an RSPB employee, you will be helping to save nature every time you come to work. If you have a passion for nature and conservation this could be your ideal role, there’s never been a more important time to protect our wildlife and wild places.

We are seeking an excellent qualified accountant to join our Financial Planning and Reporting team, as a Finance Business Partner, supporting colleagues in the UK Countries Directorate more specifically for England (though you do not need to live in England). This is a key role working directly with our conservation delivery and our reserves network areas, all with individual characteristics and skills requirements.

What's the role about?

As a Finance Business Partner you will work proactively with senior colleagues to provide an added-value service of financial support to our UK Countries Directorate. In addition to a strong management accounting background, you will understand the difference that can be made through strong business partnering relationships and be confident in building those relationships. You will gain the respect and confidence of the colleagues you support through strong communication skills (written and oral) and your ability to constructively challenge ideas and plans. You will add value through gaining an intimate understanding of the Directorate that you partner, together with contributing to business performance and the requirements of the finance function with the charity's need.

You will be a fully qualified accountant with up-to-date technical knowledge and a desire to progress in your profession. We will want the successful candidate to influence change and use their skill set to further drive the organisation's objectives forward. You will also be comfortable working under pressure, to tight deadlines, and interacting with people at all levels within the RSPB.

Essential skills, knowledge and experience:

• Fully qualified accountant (ICAEW, ACCA, ICAS, CIMA, or equivalent professional body)
• Sound knowledge of technical accounting legislation
• Ability to act as a critical friend to senior management balancing challenge and support. Develop effective working relationships that influence and challenge senior management teams, so that the role of the Finance Business Partner is an integral and valued part of the organisation
• Ability to influence decision makers through sound logic, diplomacy and assertiveness, with the ability to convey appropriate financial messages to various audiences
• Ability to evaluate incomplete and complex financial information, to develop and consider a range of possible options and make a judgement as to the recommended course of action
• Excellent communication (written and oral), coaching, mentoring, presentation and training skills
• Ability to ascertain financial trends and calculate the impact of them on the organisation under various scenarios
• Working in cross-functional teams to provide transformational advice on new initiatives, investment appraisals/organisational restructures/matters of risk and control design effective mitigation strategies, in order to support effective decision making
• Build capability and knowledge in managers so that they can effectively manage their budgets through effective financial information, support and advice
• Working with all finance teams, to implement new Finance initiatives, ensuring the highest level of customer service and procedures are continuously reviewed so that the service is business focused in the delivery of objectives with an expert knowledge of your client area
• We're looking for a qualified finance professional who can bring strong business partnering skills and transferable experience to the role. Experience of financial forecasting, organisational change, coaching non-financial colleagues, annual accounts preparation or working within the charity sector would be beneficial. However, if you can demonstrate the essential skills and experience and are motivated to apply them within a conservation charity, we'd love to hear from you.

Additional Information

• This is a Full-Time Perm role for 37.5 hours per week.
• The role is a hybrid position that will require travel in the UK including to the UKHQ Finance Department in Sandy Bedfordshire, and to attend meetings in the support of your team, department and directorate.

Closing date: 23:59, Sunday 23rd August 2026
We are looking to interview on a rolling basis.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

As part of this application you will be asked to upload a CV and complete a short application form. In the cover letter section please explain employment history and how you meet the set criteria above. Your application will be assessed by our panel on how you meet the criteria.

Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Title: CRM and Power Platform Developer

Hours: 35 hours per week

Contract: One-year fixed term

Location: Office, hybrid or remote (1 week induction in office)

Salary: £39,793 pro-rata

Accountable to: Head of IT (Operations)

Responsible for: No management responsibility

DBS Eligibility: Basic DBS check and Social Media/Adverse Media checks

Closing Date: 10th August 2026

About the role

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You’ll be part of a small, collaborative data team of three, working closely with our Head of IT & Data and colleagues across the organisation. This is a hands-on role where you’ll:

• Redevelop our CRM and introduce new features.
• Create intuitive tools like Power Apps to make life easier for users.
• Design workflows and automations that boost efficiency and improve data quality.
• Develop reporting tools that empower teams to use data effectively every day.

It’s a unique opportunity to combine technical development with strategic thinking—embedding data-driven practice across Thirtyone:eight.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you love solving problems, building tools that people actually enjoy using, and want your work to have a positive impact, we’d love to hear from you.

Main Responsibilities

• Enhance and support Thirtyone:eight’s Microsoft Dynamics CRM to meet business requirements, ensure reliability, performance, security and compliance with GDPR.
• Create Power Apps to support the ongoing requirements of the business
• Perform Unit Testing and end-to-end testing as appropriate 
• Liaise with end users for User Acceptance Testing and user-training
• Maintain clear and up to date documentation of system design, configuration, workflows, and user guides 

Specific Responsibilities

1. Work with the Senior Developer to support and enhance Thirtyone:eight’s Microsoft Dynamics CRM, ensuring it is secure, fit for purpose, and meets service and reporting needs.
2. Design and maintain Power Platform tools, including Power Apps and Power Automate, with user-friendly interfaces for efficient data entry and access.
3. Create and optimise workflows and automations to improve efficiency, strengthen data quality, and reduce manual processes.
4. Optimise the use of storage within Thirtyone:eight’s Dataverse environment.
5. Facilitate workshops, discussions, and user interviews to capture functional and non-functional requirements.
6. Translate business needs into clear, structured specifications and user stories.
7. Validate requirements with stakeholders to ensure shared understanding before development begins.
8. Identify opportunities for process improvement, automation, and data quality enhancement.
9. Collaborate with users and managers to translate requirements into practical, user-friendly solutions, supported by appropriate documentation.
10. Integrate Power Apps with other Microsoft services, such as SharePoint and Teams, and with third-party tools where applicable.
11. Develop and follow test plans to support reliable delivery of changes and enhancements.
12. Keep system documentation current, covering design, configuration, workflows, reporting structures, and user guidance.
13. Ensure all developments comply with GDPR, data protection, and security standards.

Person Specification

A) Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas. 
• Collaborative - Involving two or more parties working together. 
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination. 
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs. 

B) Essential Experience:

Experience in application or systems development, with either direct Microsoft Dynamics/Power Platform experience or transferable experience that would support rapid cross-training, including:

• Developing, configuring, or supporting business applications using a modern programming language or low-code platform.
• Working with relational databases, data models, queries, reporting, dashboards or structured business data.
• Creating or working with APIs, integrations, connectors or data flows between systems.
• Gathering user requirements and translating them into practical technical specifications or solutions.
• Testing, documenting, deploying and supporting system changes or enhancements.

B) Desirable Experience:

• Direct experience with Microsoft Dynamics 365, Dataverse, Power Apps, or Power Automate.
• Experience with Power BI or other reporting tools.
• Experience working in a charity, membership, CRM, case management, or safeguarding-related environment.

d) Essential Abilities, Knowledge & Motivation:

The successful candidate will also be able to demonstrate:

• Strong technical aptitude and the ability to learn new systems, platforms and development approaches quickly.
• Practical problem-solving skills, with the ability to analyse issues and deliver workable, user-friendly solutions.
• Clear communication skills, including the ability to work effectively with both technical and non-technical stakeholders.
• Good attention to detail when working with data, configuration, testing and documentation.
• Awareness of data protection, information security and good practice when designing or supporting systems.
• A proactive and organised approach, with the ability to manage priorities and deliver work on time.
• Willingness to develop expertise in Microsoft Dynamics 365, Dataverse, Power Apps and Power Automate.
• A desire to “give back” by working for a non-profit and supporting Thirtyone:eight’s safeguarding mission.

At HOPE worldwide UK, we believe everyone deserves the opportunity to overcome poverty and fulfil their God-given potential. We have helped over 8,000 people experiencing homeless in London find a place to call home, and empower communities around the world to access education, healthcare and economic empowerment opportunties. Could you help us build on that impact as HOPE worldwide UK’s first dedicated Fundraising Manager? 

About HOPE worldwide UK:

HOPE worldwide UK is a Christ-centred charity with a mission to empower people to overcome poverty and homelessness through compassionate service. In the UK, we help people who are homeless access and sustain suitable accommodation and deliver holiday clubs for at risk children. Internationally, we partner with locally-led programmes that provide practical support including education, humanitarian aid, vocational training and healthcare. We are part of the wider HOPE worldwide international family - serving communities through a shared commitment to dignity, compassion and practical action.

The Opportunity:

We are seeking an experienced Fundraising Manager to grow support for our work in the UK and internationally. 

You will lead the implementation of our 2026–2028 fundraising strategy, develop compelling supporter journeys and creating inspiring propositions that connect donors with the difference their generosity makes. Working closely with the CEO, Senior Management Team and Fundraising Committee, you will bring focus, energy and professional fundraising expertise to a charity with a loyal supporter base and significant potential for growth. 

Key Details:

Location:  UK (Flexible: Remote or Hybrid if preferred). There will be a few in-person meetings/events in our London office or other specific venues each year, with flexibility to work where convenient (office or home) most of the time. 

Hours: Part-time, 3 days per week (0.6 FTE). Flexibility over how hours are distributed across the week.

Salary:  £37,000 – £43,000 FTE, pro rata (c. £22,200 - £25,800 for 3 days per week), depending on experience 

Start Date:  September (negotiable)

Contract:  Permanent 

Benefits:  5% Employer Pension Contribution; 25 days annual leave plus bank holidays 

What You will do:

• Lead the delivery of HOPE worldwide UK’s fundraising strategy, with clear plans, priorities, KPIs and income targets.
• Develop a compelling case for support that inspires existing donors, re-engages lapsed supporters and reaches new and younger audiences.
• Design and deliver segmented supporter journeys across individual giving, regular giving, appeals and stewardship activity.
• Support the growth of sustainable income from high-potential streams including trusts and foundations, major donors, legacy giving, challenge events and corporate engagement.
• Work with programme colleagues to capture impact, develop strong donor reports and translate frontline insight into persuasive fundraising propositions.
• Oversee the effective use of the fundraising CRM, improving data quality, segmentation and insight-led decision making.
• Manage, mentor and encourage the Communications & Fundraising Team, creating clarity, focus and momentum.
• Ensure all fundraising activity is legal, ethical and compliant with the Code of Fundraising Practice, data protection requirements and internal policies.

This job is for you if you:

• Enjoy building relationships, telling powerful stories, and helping supporters see how their generosity creates lasting change in a Christian context.
• Combine strategic thinking with practical delivery.
• Are a confident, competent and values-led communicator.

Essential requirements:

• Faith: A faithful follower of Jesus Christ, committed to the vision and values of Hww UK. 

• Experience: Demonstrable success in fundraising, with a strong track record in individual giving and recurring gift growth. 

• Strategy: Experience in building or delivering a successful fundraising strategy and compelling cases for support. 

• Communication: Excellent storytelling skills with the ability to tailor messages for different audiences (faith-based, secular, and younger donors). 

• CRM and Data: Confident user of a fundraising CRM, able to manage data, segment supporters and use insight to inform decisions.

We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

Desirable experience and skills: 

• Experience in a faith-based, homelessness, poverty relief or international development charity.
• Knowledge of legacy fundraising, trust fundraising or major donor relationships.
• Experience of community, church or challenge event fundraising.

Why Join Us?

This role offers real ownership: the chance to shape systems, strengthen supporter relationships and build sustainable income that directly supports people experiencing poverty in the UK and overseas. If you are motivated by faith, compassion and measurable impact, we would love to hear from you.

Equal Opportunities:

In light of the Christian ethos of the Charity and the nature and context of the work to be undertaken by this role, it is considered that there is an occupational requirement for the Fundraising Manager to be a practising Christian in accordance with Schedule 9 of the Equality Act 2010. 

Candidates will require Right to Work in the UK.

The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us. 

How to apply:

Please submit a CV and cover letter outlining your motivation, skills and experience.

Shortlisted applicants will be invited to online interviews during August.

We look forward to hearing from you!

There’s never been a better time to join the team at Cycling UK! As part of Cycling UK's commercial growth ambitions, we are investing in products and services that create value for cyclists, partners and customers while supporting the charity's long-term financial sustainability. One example is our routes portfolio, which is one of Cycling UK's strongest assets, attracting engaged audiences, commercial partners, tourism organisations and new supporters.

There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive. As our Products & Sales Officer you will coordinate our day-to-day routes activity, ensuring it is seamlessly integrated into the development and growth of wider commercial products, including membership, insurance, ecommerce and future product opportunities.

This role will suit someone who enjoys turning ideas into delivery, using customer insight to improve products and services, coordinating multiple stakeholders, managing product development from concept through to launch.

This opportunity should excite you if you:

1. Are motivated by delivering commercial results that support a charitable purpose.
2. Enjoy bringing income generating products to life.
3. Can use customer insight, data and market understanding to improve income, products and services.
4. Are highly organised and able to coordinate activity across multiple teams.
5. Enjoy building relationships with partners and customers.
6. You don’t have to be a cyclist, but it is integral that you understand the benefits of cycling to our society and believe firmly that we can achieve a better world by bike

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

The role is home based in the UK, with travel to our London and Guildford office

Applications close at 9:00am on the closing date shown

REF-230 048