Customer Service Jobs in Birmingham
Do you want to contribute to driving HR service excellence and enhance employee experience with stakeholders in mind? Come and join the HR Team at Ambition Institute and contribute to our organisational success.
We're looking for a talented individual with understanding of HR policies and employment law, to join the team on a permanent basis as HR Co-ordinator.
As HR Co-ordinator, you will be responsible for providing an efficient and customer focussed HR operations administration service.
You'll manage the HR processes associated with the full employee life cycle including probation, parental leave, flexible working requests, termination, and any contractual changes, including issuing accurate letters to employees and ensuring all relevant changes are reflected on payroll and appropriate HR systems are updated.
Who are Ambition Institute?
A great teacher changes the future every day. Especially for children who have had a tough start in life, a teacher can be the critical factor in their success.
At Ambition Institute we help schools tackling educational disadvantage to keep getting better and help their teachers and school leaders to become more expert over time.
That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
We would like you to:
- Support payroll submissions by collating accurate monthly payroll.
- Manage all aspects of HR operations administration and ensure all documentation and processes are fit for purpose. Act as a first point of contact for employee queries and respond to customers in a timely manner in line with organisational HR policies and employment legislations. Escalating any complex employee queries to a more senior member of the HR team.
- Contribute to HR service and process improvements and engage in suitable projects as assigned by the HR Business Partner (Operations).
- Develop a broad understanding of the duties and contribute to business continuity by providing cross-team working support as necessary.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the HR Business Partner (Operations). In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days and this may be reviewed by Ambition.
Skills, Knowledge and Experience
To succeed in this role you'll have a CIPD level 3 or working towards a relevant HR qualification, or equivalent experience. You'll also demonstrate:
- Successful experience in a similar level administrative role
- Experience in working in a fast-paced organisation with changing business and operating priorities.
- Experience of working autonomously, using initiative, and an ability to problem-solve
- Empathy and collaboration with excellent people skills including good written and spoken communication skills, capable of building effective working relationships with internal and external stakeholders.
What’s in it for you….?
- Competitive annual salary
- Professional development for all staff
- 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
- Employer pension contribution of 11%
- Agile, hybrid working culture, so you can manage when and where you work
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
- Blind recruitment process to ensure equality and fairness in our hiring
- Enhanced maternity pay after a year’s service
- Shared parental leave package
- Access to free, confidential 24/7 wellbeing and support line
- Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
- Work-from-home technology package to support hybrid working
- Interest free season ticket / bike loans
We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:
You should apply for this role if:
- You care deeply about educational disadvantage and being part of an organisation that challenges inequality
- You have a good work ethic and strive to make a difference in the job you do
- You always give maximum effort to understand and meet the needs of our partners and participants
- You always have a great attitude so we “can do” for all our colleagues, partners and participants
- You are open to feedback and learning because we want to keep getting better
- You work with your initiative to bring new ideas and a fresh perspective
- You are well organised and can prioritise work that will have the greatest impact
You'll love working at Ambition if…
- You want a career with a person-centred organisation with a cause at its heart.
- You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
- You enjoy working in a fast-moving workplace, with a great support structure around you
- You would like to grow with an ambitious organisation as it progresses over time
- Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.
How to apply…
Applications will be accepted for all office locations
All applications must be received by the closing date 23:59 on 6 April 2025. Interviews are expected to take place on 11th and 15th April.
Please note when you click apply, you'll be taken to the Birmingham posting of the role. You can still apply via this posting as it won't determine your location if successful.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.
As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.
The client requests no contact from agencies or media sales.
Thank you!
At Guide Dogs, we believe in a world where everyone can access services and spaces without barriers. As an Access Information and Empowerment Officer, you will be at the forefront of making this a reality by supporting individuals who face discrimination or unfair treatment when trying to access public services.
In this role you will:
· Empower and Support Our Guide Dog Owners: Use your skills and expertise to assist individuals who have been refused access to services when they are accompanied by their guide dog. You’ll be the crucial link that helps them challenge unfair treatment, offering information, support, and resources.
· Make Connections: You’ll play a key role in signposting and referring blind and partially sighted people to other organisations when additional support or information is needed, ensuring people have access to a wide range of resources.
· Be the Voice of Change: Collect, record, and report data on incidents of discrimination, which will feed into national campaigns and media efforts to drive lasting change. Your reports will directly inform our strategy and response to accessibility challenges.
· Engaging with Service Providers: Providing information to service providers on how they can ensure they are opening their doors to welcome blind and partially sighted people including guide dog owners.
If you’re passionate about empowering people with sight loss, and have lived or learnt experience of sight loss, we’d love to hear from you.
This role can be homebased, with the option to work from your nearest Guide Dogs office with hybrid working arrangements depending on your preference. You’ll be working 21 hours per week, worked Monday to Friday with working pattern to be agreed.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.
We anticipate interviews taking place W/C 21st April 2025 via Microsoft Teams.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
Registered Charity
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
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Have previous experience in a customer services/administrative role
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Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 8th April 2025.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
Registered Charity
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.
Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.
You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.
From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.
If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.
The following qualities/experience are essential:
· Advanced in-depth Windows 11 & Office 365 knowledge
· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.
· Demonstrable face to face and remote customer relationship skills and experience.
· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.
· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.
· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.
· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.
· Full, valid UK Driving Licence
To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i
Registered Charity
101 - 500
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.
The client requests no contact from agencies or media sales.
Thank you!
About the role
We are looking for an exceptional candidate to join our financial services team who will support SEA in its mission to raise awareness of economic abuse and transform responses to it, within the financial services sector. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements to support them, as well as having a thorough understanding of industry rules and best practice. You will combine this with SEA’s expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses to victim-survivors.
About you
You will have previous experience of working in financial services, focusing on vulnerable customer strategy, policy, customer experience, or customer risk. You have an understanding of financial services products and services, and are able to provide advice and support on complex issues, such as safeguarding, risk and compliance.
You have experience engaging with and influencing senior stakeholders, managing client relationships and/or delivering consultancy. Your strong analytical skills will identify gaps and opportunities for improvement in firms' processes.
Your knowledge and insight will support SEA’s broader industry policy influencing.
About SEA
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.
What we offer
- 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays
- Home working
- Flexible working
- 5% Employer Pension Contribution
- Reflective practice
- Health Cash Plan, including Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people.
We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.
Duties include:
· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.
· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.
· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.
· To undertake member market research.
· To maintain and update membership records and marketing databases
· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system
· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)
· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring)
· To maintain a calendar of recruitment and retention activities, key events, and meetings
· To support SLA event administration working with the relevant team members
Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:
· Experience of outstanding customer service
· Experience of sales and customer retention
· A good level of IT knowledge and skills
· Excellent communication skills
· Previous use of information/customer databases, content management systems, survey, and email tools
· Accuracy and attention to detail
· The ability to be able to work remotely (from home)
· A flexible approach with a willingness to adapt to changes
· An ability to work using your own initiative both independently and as a competent, effective team member
· An ability to work under pressure and prioritise work to meet deadlines
· Always treating others with courtesy, dignity, and respect
An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.
The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.
We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.
We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Sales and Marketing (Interim) – Charity with Trading Arm
Location: Tamworth
Reports to: Director of Finance & Operations
Salary: 60k
Employment Type: Full-time, fixed-term contract for 1 year. Part-time applications will be considered
About Us:
nasen is a registered charity with a powerful mission to support and develop the workforce that operate in the Special Education Needs and Disabilities (SEND) sector of education. By ensuring the SEND workforce are fully equipped to meet the needs of learners with SEND, we create sustainable, positive change in the lives of children and young adults. Alongside our specialised SEND CPD training we offer for free, we also run a trading arm that generates vital income and directly supports our charitable endeavours. Our trading activities encompass sales of online CPD, accredited courses, consultancy, and statutory projects.
As we continue to grow and expand our reach, we are seeking an experienced and highly motivated Head of Sales and Marketing to lead and oversee the integrated marketing and sales strategies for both our charity initiatives and trading arm. This role is essential to advancing our revenue generation, building strong relationships with supporters, and amplifying our mission-driven goals. You will be pivotal in ensuring that our marketing campaigns and sales efforts work cohesively to enhance our reputation, grow our customer base, and increase revenue, all while maintaining alignment with our charitable values.
Position Overview:
The Head of Sales and Marketing will provide strategic leadership for all marketing and sales efforts across both the charity’s operations and its trading arm. You will be responsible for managing and executing a comprehensive strategy to boost visibility, increase revenue, and foster long-term engagement with both sponsors and customers. The role requires a blend of strategic thinking, sales expertise, and marketing creativity, with the ability to lead cross-functional teams, manage budgets, and integrate commercial goals with the charity’s mission.
As part of the senior leadership team, you will work closely with the Executive Leadership Team, Fundraising, Development, Education, and operations teams to shape the nasen’s public-facing presence. You will be instrumental in maximising our dual revenue streams: fundraising for our charitable programs via events, and sales from our trading activities.
Key Responsibilities:
1. Strategic Leadership & Integration
- Develop and implement an integrated sales and marketing strategy for both the charity’s mission-driven goals and its commercial activities. Ensure the strategy drives the growth of both revenue from trading and funds raised for the charity’s projects.
- Collaborate with senior leadership to set clear, actionable goals for both the charity’s impact and its trading arm’s performance, aligning these objectives with broader organisational priorities.
- Analyse market conditions and trends, including competitor analysis, to identify opportunities and optimise marketing efforts, ensuring we remain agile and responsive to market demands.
- Lead the development of annual marketing plans, considering key events, fundraising activity, the academic calendar, and product launches for the trading arm.
- Ensure that marketing campaigns reflect both the charitable mission and the commercial interests of the trading arm, maintaining a balance between profitability and mission-driven messaging.
- Design and execute a route to market strategy that integrates all the charity's revenue-generating and charitable activities, ensuring products/services reach the right target audiences through optimal channels.
- Evaluate sales channels and assess whether there are further opportunities for direct-to-consumer sales, commercial partnerships, e-commerce, or affiliate marketing models that could expand market reach for both charity donations and commercial sales.
2. Marketing and Brand Development
- Lead the overall brand strategy, ensuring consistency and alignment across the charity’s marketing, digital, and communications efforts, both for the charitable initiatives and the trading arm.
- Oversee the creation of compelling marketing collateral, including digital content, print materials, advertising, and promotional campaigns that resonate with both sponsors and customers.
- Guide the development of integrated marketing campaigns that incorporate both charity-related content and the trading arm’s product offerings, reinforcing the message of social good while promoting commercial activities.
- Supervise digital marketing efforts, including website optimisation (SEO), social media strategies, and email marketing, to increase traffic, raise awareness, and drive conversions for both donations and product sales.
- Enhance public relations efforts, cultivating strong relationships with media outlets to ensure positive press coverage of both the charity’s work and the trading activities.
3. Revenue Generation & Sales Strategy
- Develop and drive sales strategies for the charity’s trading arm, including pricing, promotions, customer segmentation, and cross-selling opportunities.
- Collaborate with the education team to create and market new product lines or services, ensuring they align with the charity’s values while meeting the needs and preferences of customers.
- Oversee the development and execution of sales funnels and customer acquisition strategies to increase conversion rates, sales volume, and customer retention.
- Implement loyalty and retention programs that encourage repeat purchases from customers of the trading arm and foster long-term engagement.
- Monitor sales performance, ensuring alignment with set targets, and provide timely adjustments to campaigns, product offerings, and pricing strategies to maximise revenue.
- Work with fundraising teams to ensure synergies between donation drives and trading promotions, leveraging the strength of both income sources.
4. Sponsor and Customer Engagement
- Develop effective strategies for sponsor stewardship, ensuring ongoing engagement with supporters through personalised communication, recognition programs, and impactful storytelling that ties the trading arm’s products to the charity’s mission.
- Utilise customer relationship management (CRM) systems to create tailored communication plans and deepen engagement with both sponsors and customers, encouraging more frequent and larger sponsorship or purchases.
- Foster a community of loyal supporters and customers, turning first-time buyers into repeat purchasers, and sponsors into long-term, committed advocates.
- Design campaigns that target both customers and sponsors, converting customers into sponsors by emphasising the positive social impact of their purchases, and vice versa.
5. Team Leadership and Development
- Lead a dynamic team of sales, marketing, and digital professionals, providing guidance, mentorship, and opportunities for professional development to ensure they reach their full potential.
- Foster a collaborative, high-performance culture within the marketing and sales teams, with a focus on creativity, accountability, and shared success.
- Manage and nurture relationships with external partners, agencies, and contractors to supplement the in-house team’s efforts and bring in specialised expertise as needed.
- Encourage continuous learning and innovation within the team, allowing for fresh marketing and sales techniques to be tested and implemented.
- Lead the recruitment and onboarding of new marketing team members as needed to scale efforts in line with the organisation’s growth.
6. Campaigns, Events, and Partnerships
- Plan and execute high impact fundraising campaigns, combining both digital and offline channels, including social media, email, PR, events, and influencer partnerships.
- Oversee the organisation of charity events, sales promotions, and product launches that raise awareness for the charity’s mission and drive sales.
- Identify and cultivate strategic partnerships with corporate sponsors, influencers, retail partners, and community organisations to extend reach and enhance fundraising opportunities.
- Develop marketing strategies for key seasonal and high-traffic events (e.g. Black Friday or January Sales), ensuring the charity and trading arm are both prominently featured.
7. Data Analytics and Performance Reporting
- Establish key performance indicators (KPIs) for both the marketing and sales efforts across the charity and trading arm, with a strong focus on return on investment (ROI) for campaigns and product sales.
- Regularly analyse marketing data, tracking performance across channels, evaluating campaign results, and identifying areas for improvement.
- Provide detailed monthly, quarterly, and annual reports to senior leadership, highlighting successes, challenges, and opportunities for future growth.
- Conduct customer and sponsor behaviour analysis, utilising insights to adjust marketing and sales strategies and improve targeting.
8. Budget Management
- Oversee the marketing and sales budget for both the charity and trading operations, ensuring that funds are allocated effectively to maximise both financial contribution and the nasen’s mission.
- Monitor expenditure to ensure all campaigns are delivered within budget, making recommendations where necessary and full analysis on ROI.
Qualifications:
Experience:
- At least 7-10 years of experience in a senior sales and marketing role, ideally with experience managing both non-profit and commercial sales efforts.
- Proven track record of successfully leading integrated marketing campaigns and driving revenue growth in both the charity and ecommerce sectors.
- Experience in developing and executing sales strategies, including pricing, product development, customer acquisition and retention.
- Knowledge of CRM systems, digital marketing platforms, and data analytics tools.
- Demonstrated success in leading cross-functional teams, managing external agencies, and collaborating with senior leadership to meet organisational goals.
Skills & Competencies:
- Strong understanding of brand development and the ability to create compelling narratives that combine social impact and commercial offerings.
- Sales-driven mindset with the ability to inspire teams to meet and exceed revenue targets.
- Expertise in digital marketing, including SEO, content marketing, and social media strategy.
- Exceptional communication skills, with experience in event management and media engagement.
- Ability to balance mission-driven goals with commercial objectives and maintain a clear, unified brand presence across all marketing channels.
Personal Attributes:
- Passion for social impact and a deep commitment to nasen’s mission.
- Highly creative, innovative, and forward-thinking with a keen understanding of both traditional and emerging marketing trends.
- Adaptable and results-oriented, able to work in a fast-paced, evolving environment and make data-driven decisions.
- Collaborative with strong interpersonal skills, able to build and maintain relationships with internal and external stakeholders.
Why Join Us?
- Make an impact by leading marketing efforts that support both our mission and our revenue-generating activities.
- Innovative and creative environment that allows you to shape the future of marketing and sales for a leading charity.
- Competitive salary and a benefits package that includes flexible working arrangements, enhanced pension contributions, and professional development opportunities.
If you are a strategic thinker with a passion for charity work, have the experience to lead both commercial and mission-driven marketing efforts, and thrive in a dynamic, fast-paced environment, we would love to hear from you.
Closing date: 7th April 2025.
Interviews are expected to take place the w/o 14th April.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
nasen is committed to diversity and inclusion. We encourage applicants from all backgrounds and communities to apply.
No agencies please.
Thank you!
Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.
To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.
As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.
We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work.
The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.#
Key responsibilities for the role are
• To manage the business support services within Boccia England, using a customer focused approach to achieve its mission and vision.
• To ensure the operational effectiveness of all general administrative services, Boccia England Membership and digital services including Marketing and Communications.
About Boccia England
We are the national governing body (NGB) for boccia in England and a registered charity.
We have the responsibility to govern the sport of boccia, grow participation and benefit people’s lives, with these three things at the heart of our work.
Our work has a profound impact on improving the physical and emotional well-being of children and adults with disabilities. To see some examples of this in action please watch our videos by clicking these links Volunteering with Boccia England and Boccia Club.
We want to establish strong foundations by developing opportunities, growing our workforce, and running an effective organisation that can help improve the lives of more people, whatever their needs or backgrounds.
Further information about Boccia England can be found on our website.
Registered Charity
6 - 10
To create positive, engaging and accessible opportunities for physically disabled people to play boccia.
The client requests no contact from agencies or media sales.
Thank you!
Location: Any UK Trust office
Interviews: 10th and 11th April over MS Teams
For more information, or to apply, please click 'apply now' to be directed to our website.
Here at The King's Trust, our Employee Engagement (Corporate Volunteering) team creates and delivers a variety of exciting and rewarding volunteering opportunities for our corporate partners and their employees. Our team has provided thousands of opportunities in the last year to our partners and whilst doing so has supported many young people attending our programmes across the UK. Over the next few years, we want to scale up our volunteering offer and impact even more young lives.
Our team raises funds through partnerships connecting Corporate Volunteers to skills-based volunteering opportunities and we have ambitious plans to grow this in the coming years. This role is focused on managing and growing our volunteering partners and corporate volunteers- ensuring that at all times our volunteers have a meaningful experience with us and that the young people we support have fast access to relatable role models.
This is a great opportunity to join our ambitious team to strengthen your experience in volunteer management, project management, relationship building and working towards targets.
We’re looking for someone who has volunteer management experience, is engaging, driven, organised and great at building relationships with stakeholders from all levels. And of course, genuinely passionate about supporting Young People.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Engagement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Engagement Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3443
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Challenge Events Fundraiser
30 hours per week
Actual salary: £22,471 per year
Remote home working, hybrid or office based in Basingstoke, Hampshire.
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community empowering individuals to achieve mental, physical, and social wellbeing throughout their lives.
We are looking for a Challenge Events Fundraiser to join our national Regional Fundraising Team.
Arrangement of hours can be flexible and agreed with the successful candidate.
About the role
As a Challenge Events Fundraiser, you will support the Regional Fundraising Team to build a successful programme of challenge events that will raise funds and positively promote the Charity.
This role will focus on a portfolio of mass participation and challenge events, as well as supporting national campaigns and community events delivered by programme scheduling, resource management, event marketing, participant recruitment and stewardship, financial reporting, database management and event evaluation.
You will produce and maintain the events calendar, research and recommend new events and work with our Customer Care team to ensure support materials are provided as appropriate. You will ensure event performance; supporter engagement and income are recorded tracked and fed back to the Fundraising team.
You will ensure events are marketed and celebrated via established charity platforms, and participant numbers and income are increased through promotion to new and previous supporters.
You will support participants through their journey, creating a memorable experience and positive impression of the charity, and will attend some events in person.
Previous experience of event planning, participant recruitment and sponsor stewardship would be an asset to the successful candidate, who will also need experience of working with a CRM database and be competent at interpreting financial information and reports.
This role is subject to a Disclosure and Barring Service check.
About you
You will need a good understanding of the events fundraising sector, it’s relevant law, procedures and techniques.
You will be able to demonstrate an ability to research, plan and support a programme of events on a national scale and prioritise your workload to meet deadlines and KPIs agreed with your line manager.
The Charity is an Equal Opportunities employer, and we welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values to help us to achieve our strategic plan.
How to apply
Please submit a CV and covering letter via our online portal. If you require assistance, please contact us.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
Registered Charity
101 - 500
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
Thank you!
Partnerships Executive (Interim)
The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.
Reporting to: Partnerships Manager
Key responsibilities
1. Ensure that exhibition sales targets are met for each CST conference.
2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.
3. Create and maintain relevant webforms.
4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.
5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.
6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.
7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.
8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.
9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.
Skills and Qualities of Applicant
- Excellent customer facing skills
- Good communication
- Strong organisation skills and good attention to detail
- Independent worker
- Proactive and takes initiative
- Creative and solutions oriented
- Approachable and friendly
- A helpful team player
- Background and Experience
- Sales experience appreciated •
- Target oriented
- Events/service industry experience beneficial
Closing date: Midday 7th April 2025.
Shortlisted candidates will be interviewed via Microsoft Teams on 16th April 2025 with 2nd stage interviews via Microsoft Teams on 17th april 2025.
Contract start Date: 2nd June 2025.
We reserve the right to close the advert early dependant on candidate responses volume.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. For this role you can expect to be regularly travelling from your home post-code to venues in Perth, Stirling and Glasgow.
Position: Wildlife Fundraiser Coventry
Ref: MAR20251887
Location: Coventry
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. You can expect to be travelling regularly to Shrewsbury, Birmingham, into Wales.
Position: Wildlife Fundraiser Telford
Ref: MAR20251893
Location: Telford
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Thank you!
About Us:
Thank you for your interest in our PA to CEO role. ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 rescued animals at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 80,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to other charities in Romania and approx 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered thousands cats and dogs, significantly impacting Romania's severe overpopulation of animals.
Job Overview:
As the Personal Assistant to the CEO, you will play a crucial role in ensuring the smooth operation of our organisation. Working in a remote capacity (for now), you will be responsible for executive support, efficient communication, and organisational tasks, helping the CEO focus on strategic initiatives.
Key Responsibilities:
Executive Support:
Provide one-to-one support to the CEO, reporting directly to them.
Manage and organise the CEO's diary, optimising their time for effective work.
Communication:
Facilitate effective communication between ROLDA branches, partners, collaborators, sponsors, and other entities connected to the CEO.
Attend video calls, forums, and meetings on behalf of the CEO, communicating messages as agreed in advance and reporting back the outcomes.
Advisory Role:
Offer professional advice, executive administration support, and assistance to the CEO to enhance effectiveness.
Time Management:
Ensure the CEO's schedule is followed and respected.
Anticipate and advise the CEO on necessary activities to enhance productivity.
Documentation and Record-Keeping:
Keep CEO files, projects, and records up-to-date and organised.
Meeting Coordination:
Attend meetings and create minutes for board or other organizational meetings.
Secondary Responsibilities:
Include admin, CRM and staff related tasks (phone calls, manage PO Box, manage donor correspondence and donor data management etc)
Experience required:
- Proven experience as a Personal Assistant or Executive Assistant.
- Excellent organisational and time-management skills.
- Strong written and verbal communication skills in English.
- Ability to work independently and remotely.
- Well-connected in the animal welfare sector is an advantage.
Benefits
- Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
- Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
- Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
- Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experience.
Registered Charity
11 - 20
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. You can expect to be travelling regularly to Rugby, Nuneaton and Birmingham.
Position: Wildlife Fundraiser Solihull
Ref: MAR20251891
Location: Solihull
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation