Customer service jobs in manchester, greater manchester

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

• Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
• Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
• Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
• Manage costs and budgets for events, including forecasting, estimates and future year planning.
• Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
• Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
• Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

• Previous experience of working in a fundraising role for a UK registered charity
• Experience of successfully managing a portfolio of third-party events
• Proven track record of successful relationship management with donors/ fundraisers
• Proven track record of working effectively in a team
• Experience in creating and monitoring budgets
• Experience using Raiser’s edge or a similar CRM database.
• Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
• Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
• Understanding of events fundraising
• Competence in the use of IT tools including Word, Excel and PowerPoint
• Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 31st August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

About the role 

The Marketing and Communications Manager is a brand-new role to the organisation.  This provides a great opportunity for the successful candidate to make the role their own as they support the organisation to reach and work with more centres in the formal and informal education landscapes. 

The role is ideal for someone looking to utilise the breadth of their marketing experience and build upon their team leadership competencies. They will be responsible for combining creativity with strategic thinking to develop and deliver campaigns and plans that create impact for both the organisation and the young people we support. 

Previous experience of developing and executing multi-channel marketing campaigns with real-world impact is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working. 

This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to work with our centres and young people to develop and convey powerful stories. 

Working knowledge of digital marketing tools, alongside the ability to produce high quality, engaging content is essential for the role. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department. 

The Marketing and Communications Manager role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.

 Role purpose: 

• To develop and implement comprehensive content and marketing plans that proactively contribute to the organisation’s objectives. 

• To plan, execute and optimise marketing campaigns that support the realisation of the organisation’s new business and retention targets. 

• To create, coordinate and manage the distribution of content that supports the organisation’s reach, credibility and engagement. 

 Main duties and responsibilities 

• Planning: Develop and implement comprehensive content and marketing plans across various channels, including digital and traditional marketing. Support with the integration of these to wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans. 

• Campaign management: Oversee the planning, execution, and optimisation of marketing campaigns, ensuring alignment with overall business goals. 

• Content creation: Manage the creation and distribution of engaging marketing content, including website copy, blog posts, social media content, and marketing collateral. 

  Ensure all content is consistent with our brand voice, style and tone, and adheres to the organisation’s house style writing guide. 

• Market research: Conduct regular market research and analysis to identify trends, customer insights, and competitor activities. 

• Performance analysis: Track, analyse, and report on the performance of marketing campaigns, using data to identify areas for improvement and optimisation. 

• Budget coordination: Work with the Head of MarComms to support the management and monitoring of the marketing budget, ensuring efficient allocation of resources, providing analysis of return on investment (ROI) for marketing activities. 

• Team leadership: Supervise and mentor two marketing team members, fostering a collaborative and high-performing environment. Drive the development of internal processes to increase efficiency, transparency and communication in the team. 

• Relationship management: Build and maintain relationships with external vendors, agencies, and key stakeholders. 

 Skills, experience and knowledge 

 Required/essential: 

• Strategic thinking: Ability to develop and implement effective marketing plans and activities. (E) 

• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions. Strong working knowledge of Google Analytics. (E) 

• Communication Skills: Excellent written and verbal communication skills for internal and external communication. (E) 

• Project management: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E) 

• Digital marketing expertise: Strong understanding of digital marketing channels, including SEO, social media, email marketing, and paid advertising, including PPC. (E) 

• Creative thinking: Ability to develop innovative and engaging marketing campaigns. (E) 

• Team leadership experience: Proven track record of motivating, managing, at least one direct line report in a marketing role. (E) 

• Budget management: Ability to manage and track marketing budgets effectively. (E) 

Desired: 

• CRM expertise: Understanding and working knowledge of integrating of CRM system to marketing and communications activities. (D) 

• Working knowledge of Canva and/or other digital creative tools. (D) 

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.

The Role: Operations Manager

As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.

You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.

Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.

This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.

Responsibilities:

• Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.

• Train and support staff and volunteers to use key systems:

  • Bitrix24 (CRM).

  • VCC by Call Handling (Helpline telephone app).

  • Three Rings (Helpline rota scheduling).

  • Microsoft Teams/Zoom (video calls).

• Extract and report on data from key systems to support monitoring and evaluation.

• Support recruitment and onboarding of new staff and volunteers.

• Help develop and implement new policies and procedures to support quality and consistency.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

£46,520 (£58,150 FTE) per annum

Part time, 28 hours per week

Permanent contract

*Home based role (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)

A physiotherapy role like no other

Are you a registered physiotherapist seeking a fresh challenge? Are you interested in leadership and looking for your next career opportunity? Do you want to use your knowledge, skills and experience to support other physiotherapists, students and support workers? Would you like to help shape the future of the profession?

As a Professional Adviser for the Chartered Society of Physiotherapy (CSP), you can achieve this and more. We have an exciting role serving the Yorkshire and Humber region.

Ideally you will be based in, or within easy travelling distance of Yorkshire and Humber to meet the requirements of the role and engage in member-facing activity.

This is a totally different role where you will use your professional knowledge, skills and experience, working with the physiotherapy workforce and other stakeholders across the UK to improve and transform practice and service delivery. You will work with colleagues across the CSP to develop resources and approaches that will facilitate and empower members to demonstrate the impact and value of physiotherapy to the populations they serve.

This role has both national and regional responsibilities. You will play a key role in the progression and delivery of innovative national projects and lead specific areas of work related to our strategic objectives. In collaboration with national stakeholders, you will play an active role in identifying and influencing developing policy across the UK, looking for opportunities to enhance service provision and improve patient outcomes and experience through better provision of physiotherapy.

The CSP has a network of regional teams across the UK to support our members wherever they live, work or study. So, alongside a national role, you will join a regional multi-disciplinary team with CSP colleagues from policy, communications and the trade union to develop robust networks and engage members. This role therefore requires excellent communication, influencing and networking skills to enable members to understand, evidence and articulate the value and impact of physiotherapy to influence local decision-making.

It doesn’t stop there. You will be part of a team of professional advisers who provide peer support and a professional advice service to CSP members. There are numerous development opportunities to work as part of other corporate teams, giving you access to a range of experiences such as lobbying government, influencing press and media coverage and working with local physiotherapy services to shape commissioning strategies and decisions.

The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working. The CSP is committed to promoting equity, inclusion and belonging within both the CSP and the profession more widely. It is important that our professional advisers represent the diversity of our members and the populations we serve.

If you are looking for an exceptionally rewarding and challenging role, would enjoy working in a team environment and seeing the difference your input makes to the profession across the UK, this role is for you.

Why work for the Chartered Society of Physiotherapy? 

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. 

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.  

Closing date: 10am, 13 August 2025.

Interview date: w/c 1 September 2025.

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES 

This is an excellent chance for Trainee Money Advisers to receive comprehensive training to develop their career in the advice sector, achieving competence as a Money Advice Caseworker within 12-18 months (attracting a salary increase to £30,686*). Successful applicants will have:

• At least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance or a contact centre.
• Ability to work independently without close supervision and collaboratively as part of a team.
• Experience of listening and questioning with an ability to manage challenging situations.

A copy of the Job Pack giving full information about the role and our organisation can be found on our website

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above roles attract a rewarding remuneration package with excellent terms including:

• Flexible working week**
• Modern and comfortable City Centre location with free tea and coffee!
• Hybrid working (following reaching competence to work independently)
• Pension, Cycle to Work and Life Assurance Schemes
• Health Plan with 24/7 Employee Assistance Programme
• Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service

**Infrequent evening/Saturday morning working on a rota-basis will be required

We reserve the right to close vacancies early should we receive sufficient applications. If interested, please complete an application as early as possible.

Interviews to be held: Tuesday 19 August 2025

(we may hold a second day of interviews on Thursday 21 August should they be required)

CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.

Head of Corporate Governance

£50,718 - £53,387 (plus London weighing if applicable)

Location - Home based with some travel needed

Interviews to be held 27th-28th August. 

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.

As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.

Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

Should you need any support with your application, then please get in touch via our website.   We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; offer help and advice about any aspect they may have.

Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.

The Rees Foundation is seeking a dynamic and driven Fundraising Officer to help us grow and diversify our income, enabling us to continue providing lifelong support to care experienced people across the UK.

This is a remote role, open to candidates across the UK. Occasional travel will be required, including monthly visits to our Worcestershire office and other UK travel.

What You’ll Do:

As our Fundraising Officer, you’ll be instrumental in supporting our expanding fundraising strategy. Working closely with our Senior Fundraising Officer and Head of Income and Development you’ll help identify new funding opportunities, manage donor relationships, craft compelling proposals, and support campaigns and events.

Key Responsibilities:

• Research new funding opportunities and potential donors
• Create persuasive fundraising proposals and communications for trusts, foundations, corporates, and individuals
• Manage donor records and ensure timely acknowledgment of donations
• Support fundraising campaigns, including online and in-person events
• Assist in preparing grant applications and ensuring reporting compliance
• Generate fundraising reports and support strategic planning
• Provide administrative and operational support to the fundraising function

What We’re Looking For:

We’re looking for someone with excellent people skills, attention to detail, and a proactive approach. You’ll be a strong communicator, an analytical thinker, and someone who thrives in a fast-paced environment with a purpose with proven experience in the fundraising, research and bid writing.

Essential Skills & Experience:

• Proven experience in fundraising, research, and bid writing
• Exceptional written and verbal communication skills
• Excellent organisation and time management skills
• Strong attention to detail and ability to manage multiple priorities
• Experience with CRM databases and Microsoft Office
• A collaborative team player with a positive, solution-focused attitude
• Understanding of the UK charity sector and fundraising regulations (preferred but not essential)

Why Join Us?

At Rees Foundation, you will join a dedicated team committed to supporting those who have been in care. This is a fantastic opportunity to:

• Make a tangible impact on the lives of care experienced individuals
• Develop and grow your skills in fundraising and business development
• Be part of a supportive and values-led organisation

Grade: Senior Manager 

Job Title: Senior Programme Manager, Europe

Type: Fixed Term Contract until 31st December  2027 

Location: This job is open to candidates living in  France, Germany, Spain, Sweden  and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.

Reports to: Programme Director, Europe

Direct reports: Grants Programme Manager , Senior Associate 

Hours per week: 35 - 40 hours/week (depending on local labour laws)

Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable. 

• France: €92,216 - €106,403 

• Germany: €106,965 - €123,422

• Spain: €95,044 - €109,666

• Sweden: 1,064,988 kr - 1,228,843 kr

• UK: £85,144 -  £98,243

Closing Date: Wednesday 6th August  2025, 23:59 pm British Summer Time 

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia,  Australia/ Aotearoa New Zealand,  Europe and North America. We are all aligned by our  Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.

CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support. 

Our Values: 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

The AI Opportunity Fund:

The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a  €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future. 

Position Overview: 

We are seeking an experienced, strategic and detail-oriented Senior Programme Manager to oversee the ongoing  delivery of the AI Opportunity Fund. This exciting role focuses on managing the implementation, budget and contractual aspects as well as lessons learned of the programme, ensuring its success in meeting our ambitious targets to equip underserved communities with essential AI and digital skills. 

As part of a  dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it  are all part of the journey!

Reporting to the Regional Director, Europe and leading a small team, the Senior Programme Manager role will have oversight of the AI Opportunities Fund which CPI is running on behalf of Google . org.

Key Responsibilities and Core Competencies:

 Programme Leadership and Delivery

• Lead the successful delivery of the  AI Opportunity Fund programme, ensuring timely, high-quality, and outcome-focused execution in line with the Fund’s ambitious targets

• Lead a team who effectively collaborate with grantees and training providers across multiple regions, ensuring effective implementation of activities, proactive resolution of challenges, and sustained programme momentum

• Identify and manage programme risks, embedding proactive mitigation strategies and enabling the team to navigate issues effectively

• Deliver clear and consistent updates to funders and internal stakeholders through both written reports and verbal briefings

Strategic and Financial Oversight

• Oversee programme budgets (€16m+) and financial performance, ensuring efficient resource allocation and alignment with funding requirements.

• Collaborate  with the Finance Team  to review spending, analyse trends, and deliver timely financial reports, ensuring strong internal controls and full compliance with legal and regulatory requirements

• Provide overall oversight of a range of contracts, including approving amendments, while supporting the team in managing day-to-day operations to ensure effective implementation and compliance.

 Partner collaboration

• Build and maintain strong, trust-based relationships with delivery partners, funders, and stakeholders to ensure aligned and collaborative programme delivery.

• Represent CPIE with confidence and build trust in partner meetings, clearly communicating programme progress, impact, and financial performance.

• Foster open, two-way communication at all levels and with partners to identify shared goals, address challenges early, and strengthen joint decision-making.

Monitoring, Reporting, and Learning

• Track delivery milestones, outputs, and financial performance against programme goals using established project management and monitoring frameworks.

• Collaborate with  CPI’s Knowledge, Learning, and Impact team to analyse outcome data, ensuring alignment with strategic objectives and clear communication to stakeholders.

• Share insights and lessons learned with CPI leadership and Google . org to drive continuous improvement, support programme adaptation, and inform organisational learning. 

Thought Leadership & Business Development: 

• Shape and drive strategies to scale and strengthen programmes, ensuring CPI’s work remains innovative, impactful, and aligned with emerging priorities.

• Lead the development of strategic partnerships with funders and delivery partners, cultivating senior external relationships to support growth and collaboration.

• Provide thought leadership by contributing to strategic planning, influencing sector dialogue, and representing CPI in key forums to elevate its voice and impact.

• Develop public policy lessons and other insights from the Fund, to be utilised by CPI-E and/or Google . org

People Development:  

• Foster an inclusive, supportive team culture where Diversity, Equity, Inclusion and Belonging (DEIB) is prioritised. 

• Promote a coaching-led approach and ensure performance management is fair, transparent, and focused on development, including the regular use of constructive feedback to support individual and team growth

• Support the team to manage conflict constructively, encouraging open dialogue, mutual respect, and collaborative problem-solving.

• Develop a resilient and adaptable team that embraces complexity and ambiguity, promoting ethos that value creative problem solving and shared accountability

Personal Development & commitment to continuous learning: 

• Engage in regular self-reflection to identify strengths, areas for growth, and personal goals, demonstrating curiosity about their leadership style and its influence on team culture.

• Actively seek out learning opportunities to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.

The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and may change over time. You may be expected to undertake other duties that are commensurate with this role and grade.

Qualifications: 

• At least 8-10  years of relevant experience. CPI welcomes a breadth of experience from individuals from  service-oriented environments

• A project/programme management qualification is desirable, but not essential with proven relevant experience

Experience: 

We are seeking candidates who can clearly demonstrate experience aligned with the core competencies and responsibilities outlined above. These represent the essential capabilities needed to succeed in the role.

In addition, we’ve identified a number of desirable skills and experiences that would bring added value to this role and to CPI more broadly. While not essential, these attributes reflect the direction of our work and the evolving needs of our team and partners. We encourage you to highlight any relevant experience  whether gained through formal roles or other contexts  that speaks to both the core and added-value areas of this position.

• Experience of successfully managing complex programmes within grant making or the philanthropic space.

• An understanding  of good grant making practice that demonstrates the ability to effectively manage all stages of a grant making process

• Experience in designing, implementing, or managing skills development and training programmes 

• Experience or understanding of AI or related technologies

Salary, benefits, and how to apply 

At the Centre for Public Impact, we are committed to countering pay inequality and  have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable. 

CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable;  dedicated professional development funds; generous paid leave and public holidays;  short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 15-20% domestic and international travel.

We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI  as these will be flagged and marked down. We have a team of  real people  who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Wednesday 6th August  2025, 23:59 pm British Summer Time,  the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications. 

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Senior Asset Manager 

We have an exciting opportunity for an experienced Senior Asset Manager to join the inhouse Property Team at Barnardo's  with management responsibility for the Asset Management team.    This is a permanent full-time position which is hybrid ( with access to regional offices) and with  a requirement to travel to meet with colleagues  and  internal stakeholders.

Come and join Barnardo's, our purpose is clear – changing childhoods and changing lives, so that children, young people and families are safe, happy, healthy and hopeful. We've been changing childhoods and changing lives for over 150 years, and we'll be here for as long as is needed.

The role is varied and encompasses management responsibility for the internal Asset Management team,  delivery on strategic projects and relationship management  responsibility with key external consultants.  The Asset Management team deliver services for a large national portfolio and  work closely with our internal stakeholders  (Retail, Childrens Services and Residential) to deliver property solutions which enable them to achieve their business objectives.

It is an Essential requirement that the successful candidate will be a Member of the Royal Institution of Chartered Surveyors and hold a full Driving licence with access to a vehicle.

If you wish to make a difference for children and young people and if you're an expert in property asset management and passionate about supporting colleagues through excellent customer service, we want to hear from you. Recruitment is delivered via our internal Talent team.

Full Time: 36.25 Hours

Ideal Candidate

• Member of the Royal Institution of Chartered Surveyors.
• General Practice Surveying background
• Property and Asset Management experience
• Experience in managing and developing  a team
• Proven track record of negotiating property transactions . 
• Experience in managing projects
• Experience of successfully operating in a large, complex, fast paced, and geographically spread property environment.
• Ability to think outside of the box and provide strategic advice on property matters

• Understanding of property market, trends, challenges and emerging legislation.
• Evidence of active continued professional development to support delivery of the role. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay and Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

Job Title: Partnerships Manager

Reports to: Senior Partnerships Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000 for London, £31,000 - £37,000 for other locations

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose

This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.

The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.

Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.

You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.

The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.

• Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required

• Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments

• Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated

• Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC

• Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office

• Assisting with the annual external audit and maintaining clear process documentation.

If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 08 August 2025, 11.59pm UK time. 

Please note: 

• The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

• No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.

Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.

This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.

If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.

We are recruiting Cantonese speaking Employment Advisors to join the STEP team delivering this new programme. You will provide high quality advice and guidance through 1:1 employability support and group employability workshops with the aim of coaching individuals and supporting them on their journey into employment that suits their previous experience and skill set.

You will prepare participants for employment and help them to achieve their chosen training and employment objectives. You will monitor and encourage participants’ engagement and attendance in all aspects of the programme. You will provide an exemplary level of support to STEP participants working towards a variety of performance targets based on the progression outcomes of participants including successful delivery of workshops, completion of training courses, volunteering, and achieving and sustaining paid employment. 

The Employment Advisors will work remotely and can be based anywhere in the UK.

About you

We are looking for candidates who have:

• Proven experience or knowledge within the employment sector
• Understanding of the issues and challenges faced by people who have experienced forced displacement accessing employment, and the additional barriers that can be faced by women entering the UK job market.
• Knowledge of adult learning/vocational training
• Experience of delivering 1:1 advice and guidance and coaching
• Experience of reviewing and supervising a case load of participants
• Awareness of Safeguarding people at risk and maintaining professional boundaries
• Experience facilitating group workshops
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• Good admin and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• Advanced level of English
• Competency in Cantonese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely between 26th August and 2nd September 2025.

Expected start date will be 9th or 20th October 2025.

As an Advocacy and Support Officer, you will provide one-to-one support to people facing immediate crises or longer-term challenges. You’ll work closely with individuals—often in their own homes or community settings—to help them navigate complex systems and build more stable, independent lives.

In the main people we support are Irish or of Irish descent including the Traveller Community, particularly those who find it difficult to access mainstream services. However, our services are open to all.

You will be delivering advocacy and representative services in order for people to secure welfare benefits, better housing conditions, enabling people to access the financial benefits they are entitled to. This will include supporting people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement.

Additionally, as part of this role, you will be working across the whole service in supporting our focus on early intervention and prevention. 

As part of the wider ICCM team you will help to inform and actively support community-based advocacy, awareness, and public campaigns to increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop.

Key Responsibilities

• Provide individual advocacy and outreach support to vulnerable adults facing health, housing, legal, and social challenges
• Carry out initial assessments and develop care/support plans
• Deliver advice on benefits, housing, finances, and access to services
• Accompany clients to appointments and act as their representative with agencies
• Make appropriate referrals and work in partnership with statutory and voluntary organisations
• Maintain accurate records and input into the case management system
• Contribute to community outreach and education campaigns
• Attend training, team meetings, and supervision sessions
• Support and mentor volunteers and students involved in client work
• Represent ICCM at forums and network events to highlight the needs of the Irish and Traveller communities
• Fully embrace ICCM’s values in all your work
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.