Customer services and data manager jobs

Head of PS Financial Reporting

Are you a strategic finance leader with a passion for improving financial transparency and performance within an operational environment? Do you also have the passion to improve the lives of Adults with a Learning Disability? If this sounds like you then we would love to hear from you.

We’re recruiting for a Head of PS Financial Reporting to join our Finance team at Mencap. This is a pivotal role and the successful candidate will be in charge of the financial reporting across our Personal Support (PS) services in England, Cymru and Northern Ireland. The focus will be on providing robust financial oversight, compliance, and insight driven reporting that drives operational excellence.

This role is a full time permanent position. There is flexibility around where the role is based, we have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office within a reasonable distance, the role may be offered as home based with some travel for team meetings. We are an inclusive employer and encourage our employees to bring themselves to work!

Key Responsibilities

• You will lead the development and delivery of accurate, timely, and insightful financial reports across PS services.
• You will collaborate with senior stakeholders on financial planning, forecasting, and performance improvement.
• You will drive continuous improvement in reporting processes and systems.
• You will promote evidence based strategic decision making through financial analysis and modelling.
• You will line manage the PS Finance Business Partnering team

Required Skills

• You will be a qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience.
• You will have a proven track record in financial reporting and analysis within a complex organisation.
• You will have a strong understanding of regulatory frameworks and financial governance.
• You will have excellent communication and stakeholder engagement skills.
• Experience working in or with social care or charities is desirable.

If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!

Apply now- applications close on Sunday, 28th September. Interviews will commence via Teams during the week beginning 6th October.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Furnishing Futures is an innovative charity creating fully furnished, healing homes for survivors of domestic abuse who have been rehoused in empty social housing. We do this by partnering with the interiors industry, which donates high quality furniture and homeware that could otherwise end up in landfill.

We are looking for a dynamic Events and Retail Manager. You’ll be working closely with our CEO and Head of Partnerships and Fundraising to develop and deliver a varied and inclusive events programme and run our sales space, The Atrium, adjacent to our warehouse in East London E10. Our events will center around our key programming pillars; sustainability, design, wellbeing, women’s empowerment, social housing and social justice.

If you're passionate about our work, solution-focused and organised, with experience in events and sales we'd love to hear from you. We particularly welcome applications from people from all marginalised groups, communities and backgrounds.

Battersea has recently approved a new 5-year organisational strategy to deliver an even greater impact for dogs and cats through our Prevent, Support and Care activity. This, alongside Battersea’s significant growth in recent years, means that we now require greater coordination and structure to support how we prioritise and manage key organisational activity and manage our resources effectively.

To support the delivery of the new strategy and its respective programme of works, we are now seeking a new role of Head of Project and Strategic Planning to play a central role in shaping how we deliver our priorities across the organisation, supporting the leadership team, directors and strategic project leads in the delivery of our objectives, and ensuring there is effective management and oversight of projects and programmes which facilitates sound decision making and governance principles.

To support a significant CRM implementation programme, the programme has incorporated some formal governance structures and processes to support effective change management and decision making. We are now looking to embed and expand on those and ensure we have fit for purpose mechanisms for overseeing all key activity across the charity.

This role will therefore be responsible for developing, embedding, and leading a fit for purpose and effective Project Management Office (PMO), shaping delivery practices, building project management capability, and improve organisational alignment and performance in a way that supports dynamic cross-organisational decision making and innovation. As this is a new position, and will result in changes to our ways of working, the Head of Project and Strategic Planning will also be required to play a leading role in supporting and enabling organisational change, ensuring there is a clear understanding of change impacts associated with projects and programmes, strong stakeholder engagement and influencing skills are applied, and clear transparent communication of the roadmap, including risks and benefits, is shared to bring people on the journey and enable us to embed best practice methodology.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 28th September 2025
Interview date(s): 9th/10th October 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Our client is looking for a confident and capable Community Safety Manager to take the reins of a transformed service and drive it forward. You’ll be joining a team with renewed energy, clear purpose, and a strong track record of improvement. You’ll play an essential role in delivering safer, more inclusive neighbourhoods. 

They’ve made huge strides in improving their ASB service, from better case assessment and customer communication to stronger team dynamics and a 17% uplift in tenant satisfaction. Now, they’re looking for a dedicated manager to continue this momentum and lead their ASB function into its next chapter.

What You’ll Be Doing 

As their  Community & Safety Manager, you’ll: 

• Lead and inspire a team of 5–6 ASB Case Managers 

• Champion early intervention and customer-focused case resolution 

• Own and evolve our ASB policy, toolkit, and communications strategy 

• Collaborate across Paradigm and with external partners (police, local authorities, health services) 

• Use data and insight to shape service improvements and reduce ASB 

• Monitor performance and report outcomes to senior leaders and external stakeholders 

• Handle complex cases and complaints with professionalism and empathy 

• Participate in our duty manager rota, including occasional out-of-hours support 

You’ll bring: 

• Strong ASB legislation knowledge and case management experience 

• Proven leadership in managing customer service teams 

• A data-driven mindset and strategic decision-making skills 

• Excellent communication and stakeholder engagement abilities 

• A collaborative, solution-focused approach 

• A full UK driving licence and access to your own vehicle + business insurance

An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.

This role is not open to sponsorship.

Role Requirements

• Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
• Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
• Providing cover on press inbox if needed.
• Working with the team to create and send our weekly news round up.
• Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
• Arranging booking of regular Marketing and Communications team meetings.
• Maintaining the team sharepoint site.
• Supporting the team with planning and helping to monitor tasks that come in.
• Supporting the Digital Manager with managing tickets and enquiries to our web developers.
• Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
• Assisting with intranet updates.
• Fulfilling printing and laminating requests.
• Creating posters and templates for retail.
• Creating resources for events eg name tags, signage.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.

About the Role

As Lead Kentown Family Service Co-ordinator, you will:

• Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
• Ensure families receive consistent, high-quality support through home visits, events, and online services.
• Co-ordinate complex referrals and help families access financial and practical assistance.
• Build partnerships with health, education, and voluntary sector organisations to widen support for families.
• Support data collection, reporting, and service improvement to strengthen our work and measure impact.

About You

You will bring:

• Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
• Strong organisational skills to co-ordinate services across multiple regions.
• Experience supporting or supervising staff or volunteers.
• Excellent communication skills and the ability to build trusted relationships with families and professionals.
• A commitment to safeguarding, inclusion, and delivering family-centred support.

The successful candidate will possess excellent written and verbal communication skills and be able to demonstrate a proven ability of writing persuasive and compelling copy to achieve support, as well as proven ability of developing strong relationships with supporters, customers or clients from a charity, consumer or business career.

Reference Number: V558

Job Title: Project Assistant

Location: Newcastle upon Tyne

Contract Type: Fixed Term Contract until 31 March 2026

Hours: 14 hours per week over 4 days, to meet programme needs

Salary: £9200 per annum (£23k FTE)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 3

Line Manager: Delivery Leader for Scotland and Northeast England

Closing Date:                        7th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We’re looking for a flexible and self-motivated Project Assistant to join our team in Newcastle, supporting the delivery of our Home from Hospital and Community Support project.

Preventing admissions, and re-admissions, to hospital is crucial for the NHS. Re-admissions alone cost the NHS over £2 billion per year, and no-one wants to be in hospital when they can be recovering safely and comfortably at home. The Home from Hospital project was developed to help enable people to thrive back at home, and in the community, while at the same time supporting the NHS.

We recruit, train, support and coordinate volunteers, who provide a “little bit of help” to people who may be socially isolated, have health issues, or don’t have many people around them.

Our volunteers provide social, emotional or practical support, completing short-term tasks for up to 6 weeks. This includes tasks such as helping with grocery shopping, collecting and delivering medical prescriptions, in person or telephone check in’s, driving someone to an appointment, helping with paperwork, ensuring the home is safe and secure, and lots more!

As our Project Assistant, you will:

· Work closely with Volunteering Matters colleagues in a flexible and agile way, taking instruction and responding quickly to ensure beneficiaries and volunteers have the best possible experience

· Face to face and telephone contact with older people taking part in the project, completing practical, social, or wellbeing tasks to meet their individual needs

· Administrative tasks including providing updates to colleagues on project activities, processing paperwork, and other computer-based tasks to help ensure the smooth delivery of the programme

· Support with the promotion of the project across Newcastle in order to attract new volunteers and generate referrals – this may include drafting content, public speaking and giving presentations

This role is part of a fast-paced and responsive workplace environment. In order to meet the needs of the programme, we are looking for a candidate who can offer significant flexibility when it comes to working hours – ideally over 4 days per week. 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Join Our Leadership Team: Head of Service Delivery and Standards

Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 40k+ Competitive, based on experience
Contract: Permanent

Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?

At Age UK Sheffield, we’re not just a service provider—we’re a movement that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.

About the Role

This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development, and strategic leadership of our operational services, including:

• Independent Living coordination
• Hosptial Discharge
• Dementia support
• Information & Advice
• Paid-for home support services

You will be the organisational lead for safeguarding, health and safety, and quality assurance, ensuring that services are safe, high-performing, person-centred, and continuously improving.

About You

You will be an experienced senior leader with a background in social care, health, or the voluntary sector. A confident people manager, you’ll be skilled at getting the best out of teams while maintaining a strong grip on performance, contracts, compliance, and culture.

You're equally at ease in a boardroom presenting KPIs to trustees as you are chatting to customers at a dementia café. You’ll bring:

• Proven experience in managing innovative, high-quality frontline services
• Strong leadership and people management capabilities (our team includes over 90 staff and 100+ volunteers)
• Confidence in safeguarding, health and safety, HR, and quality standards
• A collaborative, flexible, and values-driven approach to leadership
• Excellent IT and data literacy and a strong understanding of contractual performance

Why Work With Us?

• You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
• We offer flexible working hours and hybrid working options following a comprehensive induction.
• 30 days annual leave (plus bank holidays)
• Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.

Ready to Lead Change?

If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.

Apply by: 9am on Monday 15th September.  Interviews will be held during week commencing 22nd September

For an application pack please go to the ‘Recruiting’ page on our website

Join us. Lead with heart. Deliver with purpose.

At Ambitious about Autism we're currently looking for a Senior Prospect Researcher to join our team.

You will be critical in strategically driving our growth, improving practices and increasing efficiency, through guiding and supporting colleagues across the fundraising department. You will work particularly closely with the Major Donor, Trusts and Foundations and Corporate Teams to help grow pipelines and bring to the forefront the most exciting opportunities.

You'll develop processes and tools relating to prospect research, such as pipeline management and prospect propensity evaluations. You'll also lead regular pipeline review meetings to support, guide and motivate fundraisers to drive movement through pipelines.

We are looking for someone who has:

• Proven experience of identifying and qualifying potential new major donors, trusts, senior volunteers and corporates, resulting in further income for the organisation
• Proven experience in communicating effectively and presenting data, information, trends and recommendations effectively with a wide range of audiences
• Experience of forming, maintaining and growing working relationships and ability to influence and persuade
• An understanding of trends and developments across the high value fundraising sector, as well as prospect research

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Senior Grants Manager will take a leading role in delivering The Childhood Trust’s new grant-making strategy. They will manage and evolve our existing grants programmes, while also testing new ideas, trialling different approaches and building strategic partnerships that increase the reach and impact of our work. 

This is both a strategic and practical role - the postholder will shape new programmes, manage the full grant cycle and oversee a small team, while working closely with charity partners, funders and colleagues across the organisation to lay the foundations for the future of TCT’s grant-making. This is a role for someone who can work independently, take ownership and make things happen. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews on Friday 10th October. 

Role Title: Corporate Partnerships Lead
Salary: £32,861 to £40,357 per annum
Contract Type: Full-time, Permanent
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 with hybrid working: 3 days in office (Alconbury Weald), 2 days from home
Reporting to: Corporate, Community and Events Fundraising Manager

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Do you thrive on building meaningful, high-impact partnerships that deliver real change?

We’re looking for a Corporate Partnerships Lead to drive the growth of our corporate fundraising programme and unlock exciting new opportunities for support.

In this pivotal role, you’ll lead on securing new corporate partnership as well as nurturing and growing existing relationships

This role would suit someone with proven experience in corporate fundraising or partnership management who is ready to take the next step in their career – bringing their creativity, energy, and relationship-building skills to a role where they can make a real difference.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary

• Develop, manage, and deliver a sustainable corporate fundraising strategy that drives income growth through new and existing partnerships.
• Lead the identification and securing of sponsorship for charity-led events and campaigns.
• Build and maintain strong, long-term relationships with corporate partners, delivering excellent stewardship and engagement opportunities.
• Develop meaningful employee engagement initiatives and bespoke partnership benefits.
• Collaborate across the organisation to maximise fundraising opportunities and ensure corporate partnerships align with the charity’s mission.

To be successful in this role, you will have:

• Proven experience in corporate fundraising or corporate partnership management, with a track record of securing five-figure partnerships.
• Strong understanding of new business principles, including lead generation, prospect cultivation, and pipeline management.
• Demonstrable success in stewardship planning and partnership growth.
• Excellent relationship-building and influencing skills, with the ability to engage stakeholders at all levels.
• Strong organisational skills and the ability to manage multiple projects and deadlines.
• Commercial acumen and experience negotiating partnership agreements.
• Competence in using CRM systems to manage pipelines, track performance, and report on outcomes.
• Knowledge of GDPR and data protection requirements in fundraising.
• A proactive, positive, and flexible approach, including occasional travel to partner sites.
• A full UK driving licence and access to a vehicle.

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.

Closing date: 1st October 2025
Interview date: 9th October 2025
Please note that they reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

We request no contact from agencies or media sales.

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Salary: £27,613.80 (£31,000.53 including London Office Allowance) plus competitive pension

Please note that this role will be closing on Monday 29 September at 9am.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic  programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Administrator will work to contribute to a first-class participant experience on the Approach Social Work programme. The post holder will be required to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A high standard of customer service is expected throughout, including at peak periods. 

Some key responsibilities include:

• Act as first point of contact for queries from various stakeholders, working closely with regional delivery teams to ensure that applicants, participants and Fellows (our programme alumni) are fully supported with the information they need
• Service online and in-person meetings as required, including scheduling, circulating papers, coordinating breakout sessions and writing minutes.
• Provide support to the academic registrar for all registry functions, including the recording of assessment outcomes and preparation for exam boards
• Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements

A little bit about you 

We are looking for someone who is committed to the values of Frontline and has a ‘can-do’ attitude. You will be highly numerate and organised, with excellent attention to detail and an awareness of the implications of handling personal data.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.

The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.

The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.