331 Customer services and data manager jobs

• Location: Cambridge, United Kingdom
• Salary: £32,515 - £34,230 per annum (depending on skills and experience)
• Contract period: Permanent
• Start date: As soon as possible

We are seeking an IT Technical Officer to provide second- and third-line IT support services to our employees around the world, liaising with external providers where relevant.

You will have a keen interest in IT and technology, with relevant second- and third-line IT skills, excellent problem-solving skills and previous experience providing end-user support services. You will have a real willingness and proven ability to learn new systems and acquire new knowledge and skills.

Your excellent interpersonal skills and customer focus will enable you to build effective working relationships with colleagues across the organisation. You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. A keen attention to detail and a diligent and rigorous approach to work are also essential.

In return, the role offers the opportunity to work within a ground-breaking and entrepreneurial organisation, at the forefront of global conservation, with opportunity to apply your skills and expertise where appropriate. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

In other organisations this role may be referred to as: IT Support Engineer, IT Support Analyst.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Please visit our website and download the job application pack for further details on how to apply. Previous applicants need not apply.

The closing date for applications is Sunday, 25 October 2026.