Customer support jobs
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
AKC Building Operations
• Oversee and manage the teams responsible for the reception, security and cleaning.
• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
• To maintain and review equipment asset registers and update accordingly.
• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
• Support the relationships with the tenants of the AKC retail units.
• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
• Respond to emergency situations or other urgent issues involving AKC.
AKC Building Administration
• To prepare an annual operational plan and budget for the AKC building management team.
• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
• To lead any supplier procurement processes related to building management.
• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
• To own the AKC building management risk register ensuring that it is up to date at all times.
• To attend the AKF(UK) Property Committee meetings
• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
AKC Events
• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
People Management
• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
Qualifications
• A degree in Facilities Management or similar qualification would be an advantage.
Experience
• Experience of staff management
• Experience of managing third-party contractors
• Experience in managing complex mechanical, electrical and plumbing systems
• Experience of managing planned preventative maintenance for hard and soft services
• Experience of working in a complex, multi-stakeholder environment
• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
• Experience of identifying trends and developing/implementing management reports.
• Experience in a similar field e.g. school, university or charity.
Skills
• Good interpersonal, customer care and liaison with a wide range of stakeholders
• Ability to explain technical issues to non-technical personnel.
• Ability to work both strategically and operationally.
• Ability to successfully manage time, plans and other related tasks.
• Ability to continuously meet targets and surpass expectations.
• Ability to lead, inspire and motivate a team to meet objectives.
• Excellent written and verbal communication skills in English.
• Good presentation skills.
• Excellent communication skills and able to communicate with internal and external customers.
• Commercially aware with good negotiating skills.
• Excellent client facing skills with the confidence to deal with people at all levels.
• Capable of working independently and collaboratively as part of a wider team.
• Good numeracy and presentation skills.
• Self-motivated, action-focused and with a proactive approach.
• Ability to always maintain a professional appearance and approach.
• Proven ability to deal with change.
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Thank you!
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
We’re looking for an experienced and inspiring fundraising leader to take LMK’s income generation to the next level. You’ll shape our fundraising strategy, lead a small, dedicated team, and grow income from trusts and foundations, major donors, corporates and individual giving.
You’ll be strategic, collaborative and passionate about LMK’s mission — ready to use your skills to drive real, lasting change.
Working from home, but with occasional travel to London.
Application Instructions
Please use your cover letter to give us specific information and examples of your experience against each part of the person specification of the role.If you prefer, you can provide us with a video of no longer than 3 mins rather than a cover letter. Please share your video via email.
Please note: Interviews will be held online on Thursday, November 13th and in person on Friday, November 14th
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
We are currently recruiting for Fundraisers in Reading. Please only apply if you are within 10 miles of this location or surrounding area.
Position: Wildlife Fundraiser Reading
Ref: SEP20252074
Location: Reading
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Sun, 26th Oct 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become RSPB members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
- Resilience: the ability to face rejection and keep going with positivity.
- Confidence speaking to strangers and working towards clear targets.
- A full UK driving licence.
- Availability to work 3 out of 4 weekends.
- Willingness to travel up to an hour from home each way every day.
- Comfortable working outdoors and often alone.
- Fundraising, sales, or customer service experience.
Please note, you will be required to travel to our HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the attached recruitment pack. We will cover all associated costs for travel and accommodation. Full training and support will be provided.
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re delighted to be recruiting a Prospect Research Manager for a brilliant health charity with ambitious plans to grow philanthropic income through major fundraising campaigns.
This is a fantastic opportunity to play a central role in unlocking new funding opportunities, providing high-quality research and insight that will shape donor engagement and help secure transformational support.
You’ll be part of a high-performing development team working at the forefront of medical research, supporting scientists and clinicians making life-changing discoveries. Alongside a generous benefits package, you’ll gain exposure to high-value fundraising at principal gift level, and the opportunity to mentor and develop a junior team member.
Key Responsibilities:
- Devise and implement targeted prospecting strategies to identify and qualify high-net-worth individuals and corporates.
- Deliver insightful prospect briefings and research to inform cultivation and engagement strategies.
- Conduct due diligence and reputational risk assessments, ensuring compliance with data protection.
- Support fundraisers through prospect management, portfolio development and network mapping.
- Line manage and develop a Prospect Research Executive.
About You:
- Established experience in prospect research within charity or higher education sector, with a proven track record in identifying, assessing and qualifying major donor and/or corporate prospects.
- Strong knowledge of research tools, data protection, and wealth/capacity ratings.
- Skilled communicator, able to present complex insights clearly and persuasively.
- Experience with CRM systems (ideally Raiser’s Edge NXT).
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Director, Giving, Volunteering and Voice
We’re seeking an exceptional leader with a track record of senior leadership in income-growth, strategic marketing and communications, sales, or supporter engagement.
Position: Executive Director, Giving, Volunteering and Voice
Location: Home-based. Frequent travel will be required
Salary: £120k per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midnight, Sunday 2 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Lead with purpose to shape transformational growth
We provide tailored support to tens of thousands of stroke survivors each year, fund vital scientific research, and campaign to secure the best care and support for everyone affected by stroke. We’re looking for an Executive Director of Giving, Volunteering and Voice to help us grow our reach and impact.
This is a unique opportunity for a senior leader with expertise in income generation and customer engagement to work with our Chief Executive and wider Executive team, to make sure our teams can help and inspire thousands more people make their best contribution to help tackle the devastation of stroke.
As Executive Director, you will lead through relationships - bringing people together around a shared vision and inspiring colleagues to embrace digital and data in ways that strengthen human connection. By fostering a culture of collaboration and inclusion, you will support our team to create personalised supporter experiences that deepen trust, grow loyalty, and increase long-term impact.
Together we’ll make sure that everyone who gives to stroke feels valued and inspired through outstanding stewardship. We will see significant growth in fundraising income, volunteering, and advocacy that fuels our strategy, supported by integrated supporter journeys that make it easy to donate, volunteer, and campaign.
You will have experience of shaping cultures and embedding supporter-centric strategies, with a proven ability to deliver growth through relationship-led fundraising and stewardship. With your expertise in supporter journeys combined with strategic vision and commercial acumen, you will be excited by collaborative working, unleashing talent and inspiring creativity to unlock new opportunities.
This is your chance as a leader to make a transformational impact in a vital charity. You’ll join a bold, values-driven leadership team committed to changing the story of stroke – and to building a movement that transforms lives.
Apply today to become our new Executive Director of Giving, Volunteering and Voice at the Stroke Association.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Executive Director, Giving, Volunteering and Voice, Executive Director Giving, Executive Director Volunteering, Director, Giving, Volunteering and Voice, Marketing Director, Director of Communications, Sales Director, Director of Supporter Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?
If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
We are currently recruiting for Fundraisers in Chelmsford. Please only apply if you are within 10 miles of this location or surrounding towns.
Position: Wildlife Fundraiser Chelmsford
Ref: OCT20253998
Location: Chelmsford
Salary: £25,847.00 - £27,549.00 per annum
Contract: Permanent
Closing Date: Sun, 9th Nov 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
This is not your average 9-5.
Each day you’ll:
- Use your company van (with fuel and parking covered) to travel to venues in your area.
- Set up an eye-catching, informative fundraising stand.
- Engage members of the public in meaningful conversations about conservation.
- Inspire them to become members through regular direct debit support.
You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.
We’ll Set You Up for Success
- Full training provided - no wildlife knowledge needed!
- Salary-based role (not commission-based) with set income stability.
- Company van included for business use, with all expenses covered.
- Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
- A passion for people and a belief in the power of conservation (we’ll teach you the rest!)
- Resilience: the ability to face rejection and keep going with positivity.
- Confidence speaking to strangers and working towards clear targets.
- A full UK driving licence.
- Availability to work 3 out of 4 weekends.
- Willingness to travel up to an hour from home each way every day.
- Comfortable working outdoors and often alone.
- Fundraising, sales, or customer service experience.
Please note, you will be required to travel to the HQ in Sandy, Bedfordshire during your induction. For a full list of induction dates please refer to the recruitment pack when you click to apply. All associated costs for travel and accommodation will be covered. Full training and support will be provided.
Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.
If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.
Additional information
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Thank you!
Are you ready to be part of something truly transformational?
St Elizabeth Hospice is embarking on one of the most exciting and ambitious projects in our history – a major capital appeal to build a community hospice facility in Gorleston. And we’re looking for an exceptional fundraiser to help us make it happen.
As our Head of Capital Appeal, you’ll help shape and drive a multi-million-pound campaign that will change lives for generations to come. You’ll have the opportunity to bring together major donors, trusts and foundations, corporate partners and the wider community, uniting them behind a powerful cause.
You will:
- lead the planning and delivery of our capital appeal, through both private and public phases.
- inspire senior stakeholders, partners and our wider community to be ambassadors for the campaign.
- build and nurture high-value relationships that result in transformational gifts.
- create compelling cases for support and deliver memorable cultivation opportunities.
- work collaboratively with colleagues in fundraising, marketing & communications, and our clinical teams to bring the appeal to life.
Who are we looking for?
You’re an experienced, confident, and creative fundraising professional who thrives on turning visions into reality. You bring a track record of success in philanthropy, partnerships and/or major appeals and enjoy motivating others to achieve something extraordinary. You’re a natural relationship-builder with warmth and integrity, a strategic thinker, and a meticulous planner. Above all, you’re passionate about making a difference for patients and families.
This is your chance to be part of a once-in-a-generation project that will transform hospice care in Great Yarmouth & Waveney. You’ll be joining a supportive, ambitious, and caring team that shares your passion for excellence and your drive to make a difference. If you’re inspired by the thought of being part of a landmark campaign that will leave a legacy of care, we’d love to hear from you.
In addition to being part of a wonderful local charity and a friendly and collaborative team, the hospice offers a rewarding benefits package, including:
· Generous holiday allowance
· Life cover
· Access to our Employee Assistance Programme
· Eligibility for a Blue Light Card (offering a wide range of discounts)
· Pension scheme
· Car leasing scheme
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Philanthropy Lead
Location: Hemel Hempstead (Charity Office), Watford & Hybrid where agreed
Salary: £37,000 FTE. DBS checks are required.
Job Type: 14 hours per week, permanent
About us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
Playskill are looking for a Philanthropy Lead to grow our corporate and donor income. This is a vital role in securing sustainable funding to our therapy services and family programmes.
You will be responsible for:
- Building high value partnerships with High Net Worth individuals.
- Developing and introducing innovative corporate fundraising initiatives.
- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.
Skills and Experience Required:
· Minimum 2 years’ experience in a similar fundraising role.
· Proven ability to secure High Net Work donations
· Excellent relationship building and stewardship
· Experience using a fundraising database
· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
· Confident IT use, including Microsoft Office
· Strong communication, empathy, numeracy, and administrative skills
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 31st October
Interview date: TBC
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Thank you!
QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.
The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.
Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.
The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres.
Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.
This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.
As Director of Fundraising, you will:
- Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
- Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
- Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
- Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
- Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
- Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
- Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
- Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development
Ideal skills and experience:
- Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
- Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
- Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
- Experience of capital fundraising or large-scale campaigns advantageous
- Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
- Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
- Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning
Employee benefits include:
- 10% employer pension contribution
- 24 days plus bank holidays (increasing by one day per year to 30 days).
- Life Assurance (3 x salary)
- Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
- Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
- Personal Accident Insurance while at work or commuting
- Health Cash Plan with Medicash (after completion of probation; taxable benefit)
- 8 weeks’ sick pay at full salary in any 12 months
- Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)
Application deadline: Tuesday 28th October
First round interviews: Wednesday 12th and Thursday 13th November, at OBT's Ullswater Centre in the Lake District
Second round interviews: Thursday 20th and Friday 21st November in London
QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief.
Registered Charity
101 - 500
To inspire young people to realise their potential through learning and adventure in the outdoors.
Thank you!
If you want to work at the heart of a charity in a small friendly team, leading an innovative programme to promote wellbeing and social inclusion, this is the job for you!
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who isolated and experiencing mental health issues. SLT was founded to be radically different from other local charities – uniquely accessible, inclusive and community-embedded.
What the job offers
You will be developing exciting new projects to serve Islington and surrounding boroughs in a culturally rich environment and vibrant voluntary sector. Working closely with the Chief Executive, you will be introducing exciting plans to develop our service. You will have freedom to develop activities, build partnerships and outreach to attract new and a wider diversity of participants reflecting local community needs.
Who we are seeking
We are seeking a capable manager with track record coordinating delivery of a community-based activities programme within a charity or social care service. You will thrive on a challenge and enjoy creative thinking, relationship-building with partner organisations and managing staff. You will have experience of marketing a service to attract new participants. You will have an understanding of the support needs of people who are isolated. You will be able to learn from participant feedback to develop services.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills. The more inclusive we are, the more we can achieve.
Key Benefits and opportunities:
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements with a small and friendly team.
- Access to training and development opportunities
- Supportive management culture, line-managed by the Chief Executive, who has 30 years' experience in the charity sector
- Opportunity to lead programmes/develop skills
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements with minimal use of AI. This helps us to better understand your authentic voice, skills and motivation for this role. Thank you.
Deadline for applications: Sunday, 2 November 2025 at 12midnight
Interviews: Monday, 10 November 2025
Estimated Start: December 2025-January 2026
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wildlife Fundraiser
No experience necessary!
Are you searching for the perfect part time job?
How about working at the iconic Leighton Moss Nature Reserve? We’re looking for a Seasonal Fundraiser to join the team at the breathtaking Leighton Moss.
This role is ideal for someone who loves connecting with people and sharing their passion for nature.
You may have worked in roles that involved building face-to-face relationships, such as hospitality, customer service, sales, sustainability, conservation, campaigning, fundraising, business development, retail, or volunteering. However, it’s your transferable skills that matter most, as we’ll provide you with fantastic training and ongoing support to help you succeed. You do not need previous fundraising experience!
The ideal candidate will be close enough to Leighton Moss to commute daily.
Position: Wildlife Fundraiser Leighton Moss
Ref: OCT20252783
Location: Leighton Moss
Salary: £25,847.00 - £27,549.00 per annum
Duration: 4 Months
Closing Date: Fri, 31st Oct 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Leighton Moss is home to the largest reed bed in north-west England. This sweeping expanse provides shelter to a spectacular range of wildlife including Otters, Bearded Tits, Bitterns, Marsh Harriers, egrets and Red Deer.
Set against the shores of the nearby Morecambe Bay, this Lancashire nature reserve is a thriving visitor haven attracting people of all walks of life to explore its reedbeds, mudflats, coastal marsh and saltwater lagoons. Explore a bit further and you will also find pockets of woodland and limestone grasslands.
As part of the Leighton Moss team, you’ll work alongside dedicated staff and volunteers to welcome visitors, share the conservation importance of this iconic site, and inspire support for the organisation through fundraising and membership recruitment.
What we’re looking for:
- A passion for conservation and protecting nature.
- Strong communication skills and an engaging personality.
- The ability to tell compelling stories and inspire others.
- Resilience and a results-driven mindset and willingness to work toward targets.
- Happy to work 3 out of 4 weekends.
You don’t need prior fundraising experience-we’ll provide full training!
What’s in it for you?
Join a team that’s making a real difference and inspiring others to protect nature! This is a rewarding role where you can channel your passion and make a meaningful impact.
Here’s what is on offer:
- Flexible contracts: choose between 3, 4, or 5 days per week (7.5 hours per day on-site).
- A set salary-no commission-based work.
- 34 days’ annual leave (including eight bank holidays, pro-rata).
- Full training and a comprehensive induction
Additional Information?
Please note that in order to be considered for this position you will be asked to upload a CV and complete a short online application form. For any role/application enquires please contact the team once you click to apply.
Please read through the FAQs and candidate guidance notes before applying.
This is a fixed-term position for 4 Months (the exact duration of the post can be negotiated). The charity reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
The closing date for this vacancy is the 31st October 2025. Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.
Please note: This role is being advertised by NFP People on behalf of the organisation
Thank you!
About us
At Leeds Children’s Charity, we believe every child deserves the chance to experience joy, adventure, and a sense of belonging. For over a century, we have been dedicated to brightening children’s lives by offering unforgettable breaks and enriching learning opportunities that create lifelong memories.
Our work focuses on children and young people who face disadvantage, hardship, or difficult circumstances at home. Through safe, nurturing, and inspiring environments, we help them to explore the world around them, build confidence, discover new skills, and simply enjoy being children.
Your Role
The Corporate Partnerships & Sponsorship Manager will develop and deliver a strategy to secure, manage, and grow income from corporate supporters and sponsors. The postholder will build strong, mutually beneficial relationships with
businesses across Leeds ensuring companies see clear value in partnering with the charity through sponsorship, fundraising, and a unique offer of CSR volunteering days at Leeds Children’s Charity at Lineham Farm.
Key responsibilities include
Strategy and Planning
- Develop and implement a corporate partnerships and sponsorship strategy aligned to the charity’s overall fundraising plan.
- Identify new corporate and sponsorship prospects, building a healthy pipeline of opportunities.
- Contribute to income forecasts, reporting against agreed targets.
Business Development
- Research, approach and secure new corporate partners and sponsors across a range of sectors.
- Create tailored sponsorship packages for events, programmes and campaigns, ensuring strong return on investment for partners.
- Negotiate partnership and sponsorship agreements that deliver value for both parties.
Relationship Management
- Account manage existing partners and sponsors, ensuring excellent stewardship and high levels of satisfaction.
- Develop creative, engaging partnership activities including staff fundraising and cause-related marketing working with the Marketing Manager, promote payroll giving, volunteering and sponsorship activation.
- Work closely with the Head of Fundraising, CEO, and Trustees to maximise opportunities within their networks.
CSR and Volunteering
- Promote and manage CSR volunteering days at Leeds Children’s Charity, based at Lineham Farm, offering businesses the chance to engage their employees in meaningful, hands-on activities that directly benefit children and the charity.
- Work with delivery teams to ensure CSR days are safe, well-organised and impactful for both participants and the charity.
- Capture and report on the social value and employee engagement benefits of CSR days to strengthen long-term partnerships.
Communications and Promotion
- Work with the Marketing & Communications team to develop compelling partnership and sponsorship materials, case studies.
- Represent the charity at networking events, business forums, and community groups.
- Act as an ambassador for the charity in all corporate engagement.
What we need from you
- Excellent relationship-building and networking skills, with credibility at senior business levels.
- Strong ability to develop and deliver persuasive pitches and proposals.
- Strong project management and organisational skills.
- Knowledge of the Leeds and Yorkshire business community.
- Experience of using CRM systems to manage pipelines and report progress.
- Proven track record in corporate fundraising, sponsorship, account management, or business development.
- A target-driven mindset with experience of meeting and exceeding income goals.
- Experience of developing and managing sponsorship packages.
- Understanding of corporate CSR/ESG priorities.
- Experience of planning or managing employee volunteering or CSR days.
- Experience in public speaking.
- Ability to travel independently across the region (with driving licence and access to a vehicle).
Qualifications
- 5 x GCSE (including English & Maths) or equivalent
- Recognised fundraising qualification (e.g., Institute of Fundraising certificate)is desirable
To Apply: Please submit your CV and a supporting letter/document outlining your relevant experience and suitability for the role.
For full details about the position, please review the Recruitment Pack attached.
Closing date for applications is Friday 31st October 2025
Proposed interview date Thursday 13th November
Please apply with CV & supporting letter.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a candidate with strong budget oversight and organisational skills to join our small team and be our lead for Camden's Holiday Activities and Food (HAF) Programme, a national programme funded by the Department for Education. With the support of YCF's Head of Partnerships & Grants and CEO, you will oversee and manage a significant budget, and all project management aspects of the programme, to ensure excellent, high-quality provision for Camden's Free School Meal eligible children and young people.
In August 2025, the programme was extended nationally by the DfE for an additional three years, and we await confirmation as to the exact allocation for Camden, which would hopefully enable us to extend this role to a three year contract to 2029.
About the HAF programme in Camden and this role
Young Camden Foundation has been Camden Council’s delivery partner for the national, Department for Education funded Holiday Activities and Food (HAF) programme since its inception in 2021. The programme distributes around £800,000 per year to support Free School Meal eligible children and young people in the borough across the main holidays of Spring, Summer and Winter.
You will lead all project management, from budget stewardship to overseeing programme delivery, with the support of the team. You will oversee a complex budget of around £800,000 ensuring its effective use throughout the year. You will ensure that each HAF programme in Camden offers young participants a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will lead on all reporting, data processing, overseeing of invoicing, and communications of the programme.
The role and its responsibilities
Please see the Job Description on the next page for a full list of respobsibilties.
To be successful in this role, you will need to have excellent budget management and organisational skills, with the ability to hold multiple competing priorities, and with sharp attention to detail. You will have excellent numeracy and budget oversight and management skills, excellent attention to detail, and a confidence when engaging with stakeholders.
The key areas of responsibility are as follows:
- Accurate stewardship of a significant budget
- Overseeing grants commissioning processes and provider engagement
- Due diligence and quality control
- Reporting impact
- Stakeholder engagement
- Communicating the impact of HAF
What we offer
We believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:
- 25 days of annual leave per year – and your birthday off as additional paid leave
- Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 on-demand online and phone GP service
- Training and development opportunities throughout the year
- Free gym access and access to free creative and fitness classes across Camden LABS
- Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
- Discount on food and drink in Camden Stables Market
Person Specification:
Please note, for this role, experience and confidence with managing budgets and being confident with excel is essential.
The rest of the criteria outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.
The successful candidate will be able to demonstrate the following experience:
Essential:
- Excellent numeracy skills, proven experience and confidence in budget management and stewardship – including confidence in use of Excel as a budget management tool
- Project coordination /project management experience – with proven time management and organisational skills in busy environment
- A willingness to learn from mistakes
- Experience of effective partnership building and stakeholder collaboration, with good communication skills
- Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
- Excellent communication skills – verbally and in writing
- Collaborative working, with flexible, open and adaptable approach
- Degree-level educated (or equivalent experience)
Desirable experience:
- Experience of report compilation and writing
- Commissioning processes and / or grants distribution
- Funder management experience
- Experience of Camden’s voluntary sector and Camden’s communities
- Experience with Salesforce/CRM systems
- Strong IT skills, with good experience of using Microsoft Office and design apps like Canva
Please download the full job description for more details
Registered Charity
6 - 10
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible
The role is a full time and fixed term contract for one year.
The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.
Registered Charity
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
The client requests no contact from agencies or media sales.