Customer support jobs

Marketing Manager
Contract: Fixed Term,12 months
Hours: Full-Time, 40 hours per week
Salary: £35,360 Per Annum,
Location: Pembroke Street, Oxford OX1 1BP

About You and the Role

The Marketing Manager is responsible for the management and delivery of the organisation’s marketing work spanning advertising, social media, print, content creation, data capture and intelligence gathering, evaluation and reporting.

Working closely with the Head of Digital and Communications and the Design and Communications Officer, this role is instrumental in the delivery of marketing and communications strategies, and plays a role in nurturing relationships with stakeholders, including partners, artists and audiences.

The role will also be responsible for sharing intelligence and ideas to support colleagues across the organisation in identifying/developing new digital strategies to positively impact upon Modern Art Oxford’s reach, engagement, brand and profile.

Principal Responsibilities

• To work closely with the Head of Digital and Communications and in consultation with the wider team, to plan, develop, manage and deliver Modern Art Oxford’s marketing and communications strategies spanning advertising, print, content production and campaign-specific.
• Develop and manage Modern Art Oxford’s digital marketing work, with assistance from the Design and Communications Officer, including content production for social media, email marketing and website platforms.
• To manage ticketing for our public programme events using Eventbrite.
• To promote and communicate Modern Art Oxford’s artistic programme, spanning exhibitions, projects and learning work, to a diverse and broad range of audiences and stakeholders to support the organisation’s targets for visitor figures and online engagement and reach, whilst consistently protecting and building its brand and profile.
• To lead in promoting Modern Art Oxford’s commercial offer to a broad range of audiences, including our artist-designed café, our shop and our hires offer.
• To manage multiple programmes of work including content management, scheduling, project delivery and evaluation to ensure Modern Art Oxford’s communications work is delivered in an effective and timely manner.
• To gather and share intelligence to identify new and impactful methods to grow Modern Art Oxford’s communications activities in line with the organisation’s mission and business plan.
• Write effective and accurate copy for a variety of different audiences and channels.
• Lead internal content production processes to ensure high quality and accurate campaigns are produced on time and within budget.
• Support the Head of Digital and Communications in the delivery of campaign-specific projects such as fundraising activities and strategic partnerships.
• Support the Head of Digital and Communications in delivering reports for various stakeholders, including funders and the board, by the management of regular data collection processes.

General

• Liaise with external service providers and ensure high quality relationships are maintained with stakeholders such as artists, VIPs, supporters, and suppliers.
• Deploy a range of systems/technologies/approaches relevant to marketing to support colleagues in representing Modern Art Oxford appropriately and effectively.
• Recruit and line manage temporary interns and volunteer placements.
• Work with the Head of Digital and Communications and senior management colleagues to contribute personal expertise to strategic planning and report writing.
• Support the wider work of the Digital and Communications team by attending internal events where appropriate.
• Accurately manage devolved budgets, reporting regularly to the Head of Digital and Communications.

Person Specification

Essential

• A minimum of four years experience of working in a digital marketing or communications role within an arts or comparable organisation.
• Demonstrable experience of content creation and distribution across a wide range of digital platforms.
• Experience of creating printed media, including liaising with designers, printers, distributors and ad providers.
• Experience of working across multiple strands of communications work including campaigns, print, ads, social media, website management and email marketing.
• Strong knowledge of marketing analytics platforms such as social media and Google Analytics and AdWords.
• Experience of working professionally on paid social media campaigns.
• Experience of design packages, such as InDesign, Photoshop, or Canva, and content editing platforms, such as Premier Pro or CapCut.
• Excellent written, editing and verbal communication skills. Rigorous attention to detail and a keen eye for accuracy.
• Excellent customer service skills both on the phone, in person and via email
• Excellent interpersonal, influencing and communications skills. Proven ability to work effectively in collaborative, complex and fast-moving environments.
• Excellent organisational and project management skills: the ability to schedule, prioritise, budget, deliver and evaluate packages of work.
• Experience of managing expenditure budgets and an understanding of financial compliance.
• Ability to work positively and proactively with a broad range of individuals, organisations and audiences.
• A strong affinity with the values and mission of Modern Art Oxford.

Desirable

• Knowledge and interest in contemporary arts and visual culture. 
• Understanding of the UK charitable/publicly funded arts sector.
• Established personal networks within UK arts and culture media sectors.

About Us

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Benefits:

• Pension - An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
• Holiday 25 days annual leave plus eight public bank holidays
• Staff discount in Cafe and shop

Closing date for Applications is Midnight on Sunday 9th November 2025
Interviews for the role will be weeks commencing 17th to 24th November 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector.

No agencies please.

Prospectus is excited to be partnering with our client in the search for a new Grants Officer to join their collaborative team.

The organisation is an independent charitable foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For 35 years they have been supporting communities and local charities in the East End of London.

This Grants Officer role is available on a permanent contract and full-time basis (35 hours a week). This is a hybrid role, where the foundation would like the postholder to attend the Isle of Dogs office two days a week in East London, with Wednesday being a core office day. The salary banding for this role is £28,000-£32,000 (dependent on level of experience).

In this role, you will report to the Head of Grants and Programmes and support the development, management, and promotion of the foundation's grants programmes. You will manage a portfolio of grants, provide guidance to applicants and grantees, assess grant applications, and conduct due diligence to inform funding recommendations.

You will monitor funded projects, ensure timely reporting and validate project delivery. You will maintain accurate records on Salesforce. You will support donor engagement, ensure reporting aligns with CSR goals, review end-of-grant reports, and contribute to annual programme reporting. You will help deliver funding workshops and community events. You will assist with developing systems, policies, and communication tools for grant making. You will stay up to date on best practices in grant making and contribute to continuous improvement.

The ideal candidate will have knowledge and experience of the grant making process. You could be a trust and foundations fundraiser wanting to make the transition to grants officer, or a grants administrator or officer seeking to progress further in your career. While training and support will be provided you must understand what makes a good funding application, and an ability to critically review proposals, in order to make appropriate recommendations.   
 
You will have experience or understanding of working within the voluntary sector and needs of communities in the East-End of London. You will have a strong eye for detail and experience gathering, recording information, and presenting to audiences. 

You will be a strong communicator, who can develop relationships with people from different backgrounds and lived experiences. You will be able to work on your own initiative and within a small team. You will have excellent IT literacy and administrative skills.
 
Desirably, you will have experience using Salesforce CRM, managing budgets, knowledge of participatory grant making, and public speaking.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

JOB TITLE:IT Operations Manager

LOCATION: Great Horwood, Buckinghamshire

SALARY: £33,000 - £36,000 p/a

JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)

REPORTS TO:                     Head of Finance and Resources

MAIN PURPOSE & SCOPE OF THE ROLE:

The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.

WHAT YOU’LL DO:

Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.

ABOUT THE ROLE

You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.

You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 

You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.

You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.

This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.

Responsibilities of the Role

Supplier & service management

• Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
• Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
• Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.

Systems oversight and documentation

• Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
• Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
• Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
• Ensure process documentation and user guides are accurate, accessible, and regularly updated.

Project coordination and delivery

• Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
• Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.

Governance, security & compliance

• Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
• Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
• Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
• Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
• Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.

Stakeholder liaison & internal enablement

• Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
• Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
• Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
• Develop and report on departmental key performance indicators (KPIs), including but not limited to

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
• Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
• Strong organisational skills and stakeholder management experience
• Clear and confident communicator, able to translate technical issues for non-technical staff
• Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
• Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
• Comfortable working independently and managing competing priorities effectively
• Comfortable working in the presence of dogs

Desirable

• Experience working within the charity or third sector
• Experience of working with Managed Service Providers or outsourced IT support models
• Familiarity with website content management systems and CRM/database suppliers
• Basic experience in budgeting or procurement processes
• IT project management experience

Knowledge & Skills

DESIRABLE

• Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
• Ability to build and maintain effective working relationships across teams
• Strong attention to detail and ability to maintain confidentiality
• Proficiency in using Microsoft Office applications
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Croydon (12 Surrey Street Croydon, CR0 1RG). Homeworking can be considered for one day a week in line with Crisis’ Hybrid Working Policy

Contract: Fixed term contract until 14 August 2026

About the role

The Administration and Facilities Assistant role at Crisis Skylight Croydon is varied and fulfilling. As the Administration and Facilities Assistant, you will assist with the day-to-day administrative tasks, health and safety and facilities management of a busy Skylight centre ensuring the smooth and efficient running of the office and member areas. You will assist with purchasing, stock control and deliveries as well as liaising with contractors. You will use internal systems to record client information. You will also help promote the Skylight internally and externally by collaborating with others and producing impactful designs.

About you

• In this role you will need excellent written and verbal communication skills and be competent using Microsoft applications including Excel.
• You will have experience of supporting a team in an administrative role with proven organisational skills.
• You will have excellent interpersonal skills, possessing the ability to develop and maintain excellent working relationships within the team.
• You will be confident in financial matters such as administering petty cash and raising purchase orders.
• You will have an interest in facilities management and health and safety.
• You will have the ability to undertake manual handling tasks and to support with processing and storing deliveries.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: In person, on Friday 14 November 2025 at Crisis Skylight Croydon, 12 Surrey Street Croydon, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. ​

Registered Charity Numbers: E&W1082947, SC040094

Job title: Employer Engagement Manager

Reports to:   Head of Programmes

Line reports: None

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:          £38,000-£41,000 (£39,000-£42,000 in London)

Hours:           Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.

Overall purpose

The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.

This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.

The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.

To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.

Other considerations

• This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
• This role may require occasional travel for employer meetings, events, and networking opportunities.
• Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

  Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

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We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

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Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.

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South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

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At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work. 

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Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.

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We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms. 

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Commitment to Equality, Diversity & Inclusion

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SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.

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SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!

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Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

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Further Information

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To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below.​ You can also download our​ five-year strategy below ​to help you understand more about our vision for SBSU.​

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Process​

To apply, you will need to:

• submit a copy of your CV
• ​submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
• answer some questions relating to your eligibility for employment.
• provide some details about your individual identity (not mandatory) 

Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration. 

The job description and person specification can be found in the recruitment pack which can be downloaded below.

Applications should be submitted electronically via the link above. The closing date for applications is 9:00am on Monday 3 November 2025. Interviews for this role are likely to take place week commencing 24 November 2025.

Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.

The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application. 

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​Accessibility

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We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Shop Cover Manager - London

Job reference: REQ004442

Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance

Supporting Scope shops based in the London area. It is therefore essential that you can travel within this geographical area. Supporting Scope shops based in the London area

Permanent, 35 hours

Job description

Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.

This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.

To be successful in this role

· You’ll need a commercial, can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers

· Possess a strong work ethic

· Have a great attention to detail and have a creative eye for displays.

· Be proficient in the use of Microsoft Office

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 

Harris Hill are delighted to be working with a national charity to recruit for a Development Manager – Corporate and Philanthropy in orderto lead on the growth of the charity corporate partnerships and philanthropic giving.

This is a high impact role for someone who thrives on building relationships, unlocking income, and thinking creatively about partnerships that go beyond traditional models. You’ll lead a talented team and play a central role in a small but dynamic fundraising department.

As a Development Manager – Corporate and Philanthropy you will:

• Lead the development and implementation of a strategic plan to significantly grow corporate income.
• Research, identify and approach potential new corporate partners with bespoke, high-quality proposals and presentations.
• Build and maintain a strong pipeline of high value opportunities, developing partnerships that align with companies’ CSR and employee engagement goals.
• Pitch confidently to senior stakeholders and boards, tailoring approaches to different audiences and sectors.
• Work closely with the Director of Fundraising to engage senior level supporters, trustees and major donors to open doors and secure transformational gifts.
• Oversee the stewardship of corporate supporters, ensuring they are engaged and recognised in meaningful ways.
• Support cross over opportunities where corporate leaders may also be cultivated as major donors.
• Collaborate with marketing, communications and operations colleagues to deliver creative, co-branded campaigns and impactful partnerships.

To be successful, you must have experience:

• Proven track record in securing five and six-figure corporate partnerships or comparable business development success.
• Experience writing and designing compelling partnership proposals and presentations.
• Excellent relationship management and interpersonal skills with both corporate and philanthropic audiences.
• Ability to pitch with confidence to senior level decision makers.
• Strong collaboration skills, particularly with marketing/communications teams.
• Familiarity with CRM systems and effective pipeline reporting.
• Good understanding of the charity and corporate social responsibility landscape.

Desirable

• Previous experience in line management or mentoring.
• Experience working with major donors or high-net-worth individuals.

Salary: £42,500-£46,000

Location:  London, hybrid working , 1-2 days in the office

Contract: Permanent

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Viva, we want children everywhere to have life in all its fullness. Viva inspires, supports and connects networks of churches and community-based organisations to work together to make a bigger, better and longer-lasting impact in the lives of children.

We do this by providing coaching, supporting programme implementation, helping them access funding, creating tools to measure impact, and facilitating a global community of learning.

As Viva's Finance & Operations Manager, you will ensure the smooth running of the organisation’s finance and operational systems. You’ll be in a hands-on role, responsible for day-to-day bookkeeping, financial administration, and supporting core operational processes for the UK charity and overseas entities. Working alongside the COO and Finance Director, you will help ensure Viva remains financially sound, compliant and efficient. Through all this, you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

• Finance: undertaking and managing the efficient day-to-day operation of Viva’s finance function 
• Operations: ensuring the effective operation of our logistics, IT infrastructure and data

This role will suit you if:

• you have a demonstrated track record of financial management experience
• you are experienced in managing operational systems, in particular IT and data protection
• you have an accountancy qualification e.g. minimum AAT Level 3 
• you are a great problem solver with high levels of accuracy and attention to detail
• you are looking to join a welcoming, creative, supportive and international team

Location: this role can be remote, hybrid or office-based in Viva’s Oxford office with occasional travel to the office or other locations in the UK

Hours: 37.5 hours a week, Monday to Friday

Salary: £40,000 per annum

Reporting to: Chief Operating Officer

How to apply: Take a look at the full job description and person spec in the Job Information Pack and then click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions about your relevant skills. Please note that you will need the right to live and work in the UK to apply for this role.

Key dates: the closing date will be midnight on Sunday 26th October 2025. Interviews will be held online on Thursday 6th November 2025.

Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)

Lead the next chapter of commercial innovation at Lift Schools

Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.

Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.

About the role

As Head of Commercial Ventures, you will:

• Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
• Grow and optimise existing ventures such as estate lettings and apprenticeship provision
• Identify and build new market opportunities — products, services and partnerships across the education and wider sector
• Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
• Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose

You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.

You’ll be someone who:

• Brings a strong track record in commercial business development, product design or venture growth
• Has taken a commercial idea from concept to delivery and scaled it successfully
• Combines strategic acumen with hands-on delivery and entrepreneurial drive
• Understands commercial governance, risk, and compliance in charitable or educational settings
• Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
• Builds credibility quickly and collaborates confidently with senior stakeholders
• Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives

You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

• We will provide an excellent education to every child, in every classroom, every day.
• With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
• We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

• Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

Ready to apply? Get in touch here. We can’t wait to hear from you.

The role is due to commence as soon as possible. 

Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.

The Vacancy

Job Title: Store Manager

Location: Ashford (Brookfield Court)

Salary: £24,765.00

Weekly Hours: 37.5

Reference: YMC1138073

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Ashford (Brookfield Court) store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

• Leading UK-based music examination board
• Opportunity to lead a Accounts Payable Function

About Our Client

ABRSM is The Associated Board of the Royal Schools of Music and a global music education charity. At the heart of everything we do is our belief that music enriches lives. Building on our heritage, we offer face-to-face and digital exams, sheet music, recordings, apps and courses for students and teachers across the world. 

In partnership with four Royal Schools of Music, we carry on a long legacy of musical excellence. More than an awarding organisation, we support learners from the first note they play, and empower teachers who help build musical skills and encourage progress around the world. 

As a charity, we use all of the surpluses we generate to make significant donations towards music education initiatives and to develop our support for learners and teachers around the world. We advocate for music and its many forms, playing our part to ensure the future of music education and its place in society. 

Together with our partners, our teachers and others around the world, we've been nurturing the future of music since 1889-to help people start or continue their journey.

Job Description

This role reports to the Head of Transactional Finance. The jobholder is one of three people working in the Accounts Payable Team, which is part of the Transactional Finance & Systems function. The Transactional Finance & Systems function is responsible for:

• recording and processing the financial transactions required to support the operations of ABRSM and its subsidiary ABRSM (Publishing) Limited and to enable it to meet its statutory obligations
• the provision of timely and accurate financial management information to departmental budget holders and to the ABRSM's committees.
• Management of the Accounts Payable Team including monitoring the volume of work and allocation of work to two Accounts Payable Assistants, ensuring that deadlines are met and accuracy is maintained.
• General review and oversight of the work carried out by the Accounts Payable Assistants providing leadership, support and training in Accounts Payable procedures as required.
• Ensuring all incoming Supplier invoices are shared between AP assistants and processed for authorisation daily.
• Ensuring Examiner fees are processed for weekly payment runs as set out in with ABRSM's payment policy.
• Ensuing Examiner and HLR expenses are processed weekly for payment.
• Ensuring Suppliers are paid in accordance with their payment terms and ABRSM's approval process.
• Resolving Supplier and Examiner queries, reconciling statements, and building strong relationships
• Ensuring bank Direct Debits relevant to supplier invoices are processed monthly before month end.
• Processing staff Barclaycard applications and maintaining expenditure limits.
• Meet with new staff to explain ABRSM's approval process before being given system access.
• Administering of travel loan applications
• Maintenance of fixed data for suppliers, examiners and HLRs.
• Dealing with internal Accounts Payable queries and responding to requests for information.
• Monthly reconciliation of aged creditor reports
• Maintaining up-to-date documentation in relation to procedures and systems used.
• Active participation in the enhancement and development of systems in relation to Accounts Payable processing.
• Support with month end activities such as control account reconciliations, bank reconciliations and the accruals process
• Provision of leave cover for the Accounts Payable Assistants and other members of the Finance Department as requested by the Head of Transactional Finance.
• Ad hoc duties as requested by the Head if Transactional Finance
• Processing Royalty payments and administration of accounts.
• Daily checking of VAT codes for invoices awaiting approval.
• Processing International Rep commission payments and administration of accounts.
• Processing Scholar termly payments and administration of accounts.

The Successful Applicant

The Successful Applicant

• Previous Accounts Payable leadership experience in a fast paced, changing environment
• A thorough understanding of the principles of double entry and knowledge of finance accounting procedures
• Experience of providing excellent customer service, dealing with customers by phone and email
• Able to work with minimal supervision

What's on Offer

What's on Offer

We would like to offer the successful candidate:

• Band D £45,000-50,000
• Hybrid working, with 2 days in the office
• Christmas closure days
• 25+ days of annual leave (depending on role and length of service)
• Discounts on ABRSM and affiliated products
• Contributory pension scheme
• Life assurance

Contact
Harry Richardson
Quote job ref
JN-092025-6833341Z

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Salary package: £31,510, plus £3,000 London Weighting (if applicable)

Contract type: Permanent

Job location: Nationwide, any regional office

To build a fair education for all, we need to unlock the potential in all children – not just some. Together, we’re making it happen. Every day, our work takes us closer to a better future. But we need to do more. It’s a big challenge – and we need your help to take it on.

As Fundraising Officer - Trusts & Foundations, you will play a key role in the Trust and Foundation function of the Trust and Foundations and Philanthropy team to deliver ambitious annual income targets through winning new partnerships, excellent stewardship and reporting. You will have a good understanding of trust and foundation fundraising, partnership management, development and stewardship and have a passion for the Teach First mission. You will play a key role in maintaining, growing and retaining our mid value trust and foundations partnerships to support our mission.

• Do you have at least 1 years' experience working with Trusts & Foundations?
• Do you have strong interpersonal skills (written and verbal communication) with a focus on building rapport and trust with Trusts and Foundations contacts, as well as the ability to tailor messages to different audiences?
• Can you accurately manage donor records, track income, and deliver stewardship activities, multiple tasks and deadlines across different accounts and projects?
• Do you work well with colleagues across fundraising to deliver joined-up stewardship?
• Are you comfortable using CRM systems, email marketing tools, and basic data analysis to inform engagement strategies?
• Can you take ownership of tasks, suggest improvements, and resolve issues independently when needed, whilst ensuring all work complies with data protection policies and legal requirements including the Fundraising Code of Practice?

Yes to the above? Then we want to hear from you. You might be our next Fundraising Officer - Trusts & Foundations!

Take a look at the job description and then complete an application on our careers website. Make sure you’ve got your CV ready to upload, along with a tailored cover letter that demonstrates how you meet our essential criteria. If you’re applying from an external job board, you’ll be redirected to our careers website. (Please note, we only accept applications through our careers website).

Interviews are expected to take place on 13 November 2025.