Data and projects officer jobs
PCS is looking to appoint a Technology Services Officer to the Technology Services Team.
The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.
You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.
Salary and Location
- Band 3, London Spine points 33-29 or Regional Spine points 37-33
- Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
- PCS Clapham or Regional PCS Office
Successful candidates for the Technology Services Officer will be able to demonstrate:
- Knowledge of customer relationship management systems, specifically Salesforce
- Experience in contributing to a project, using structured project management systems and processes
- The ability to identify technical problems and resolve them efficiently within set timeframes
- Providing technical support for helpdesk queries
- Planning and delivering training
The main duties of the Technology Services Officer role include:
- Assisting in preparing reports on system performance highlighting potential risks or malfunctions
- Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Working as part of the Technology Services team on the database and integration, automation and change projects
- Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
Closing date: at 12 midday on Tuesday 15 July 2025
Interviews will be held by Zoom: Thursday 31 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Grade: Band 3, London/Region
Salary:
London Spine points 33-29
London Starting salary £43,715 p.a. rising to £48,846 p.a.
Regional Spine points 37- 33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: London or Region
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.
Responsible to: Technology Services Manager
Responsible for: Staff in Bands 1 and 2 (where appropriate)
Contacts
External:
Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional
Internal:
Service users, staff, senior lay officers, senior full-time officers
Main duties and responsibilities
1. Systems Management General
- Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
- Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
- Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
- Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
- Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
- Work as part of the Technology Services team on the database and integration, automation and change projects
- Assist the Technology Services team in development to deliver high quality digital solutions
- Ensure that the views of users are reflected throughout the development and delivery of digital applications
- Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
- Ensure a high standard of accessibility and usability across our platforms at all times
- Contribute to project-based work, using structured project management systems and processes
- Work with colleagues across PCS to deliver change through the Technology Services teams work
- Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
- Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
- Participate in the review and installation of managed packages on the digital platform
- Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
- Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
- Continuously review the efficiency of PCSs digital platforms
- Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
- Communicate recent additions/changes to staff and members
- Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs
2. Systems Management Digital
- Comply with maintaining database results through the set protocols and standards and controls for data processing
- Monitoring database efficiency through the reporting and analysis tools
- Support line manager with preparations for database expansion by studying plans and requirements
- Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
- Support the continued development and implementation of Salesforce by working with line manager and external contractors
- Support the upgrading of software by assessing transaction processing and database production options
- Maintain database performance by troubleshooting problems using internal or external resources
- Assist in the security of database by developing policies, procedures, and controls with the data protection officer
- Assist in training others in how to input and extract data
- Ensure the requirements of users are established, monitoring user access and security
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
- Deal with reporting fault mechanism within Salesforce
3. Systems Management Networks and Infrastructure
- Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
- Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
- Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
- Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.
4. Training and support
- Train staff members and lay officers in the use of PCSs analytical tools
- Develop good working relationships with colleagues
- Provide ongoing support and advice to staff and other members of the Technology Services team
- Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
- To proactively develop Technology skills through training courses, and using on-line resources
5. People Management (where appropriate)
- Manage work allocation and workflow, future planning and support for team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity issues in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Deputise for line manager when required
6. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: TECHNOLOGY SERVICES OFFICER
Ref: 0425
Date: July 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce
EXPERIENCE
- Providing support and advice to colleagues
- Experience of applying usability and accessibility best practice
- Planning and delivering training
TRAINING
(including continuous professional development)
- Evidence of ongoing training and personal development
- Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
- Commitment to undertake job-related training
- Commitment to participation in the appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Customer relationship management systems, specifically Salesforce
- Databases
- Agile Project Management
- Digital application coding or configuration management
- User centred design and current usability testing procedures
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Design and implementation of work processes
- High standard of communication skills
- High level of problem solving, analytical and collaborative skills
- Attention to detail and systematic working
- Ability to work using own initiative
- Excellent project management skills
OTHER
- Commitment to the application of equal opportunities policies and practices at work
- Willing to work outside normal office hours and location
- Attend Annual Delegate Conference as required
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Centre for Mental Health is seeking a dynamic and experienced communications professional to join our team as Associate Director of Communications (Maternity Cover), starting in September 2025 for 12 months. This pivotal role offers the opportunity to lead our communications work, ensuring all of our written and visual outputs support our mission to drive mental health equality.
As the lead on our media, publications, website, social media and marketing work, you’ll manage the development and delivery of impactful content that engages our key audiences and supports our influencing, marketing and fundraising goals. You’ll oversee the production of high-quality publications, infographics, and multimedia materials. You will coordinate our publications and content schedules, overseeing the launch of a range of content to maximise impact and meet the needs of funders and partners.
You’ll be part of the Centre’s Leadership Team, helping to shape the organisation’s strategic direction, working on organisation-wide improvements and championing equality and anti-racism.
The role will supervise a small communications team, providing support and leadership to ensure excellence across our communications. It involves liaising with a broad range of stakeholders including funders, partners, people with lived experience, suppliers and wider sector colleagues.
Who we’re looking for
We’re looking for someone with outstanding communication skills, a strong track record in media and digital communications, and a deep understanding of the mental health landscape.
You will have a breadth of experience across digital and traditional communication channels and a keen eye for detail. We’re looking for someone with strong project management skills, capable of balancing competing priorities and deadlines to deliver the high-quality resources and analysis which define the Centre’s reputation.
If you’re passionate about mental health and skilled in strategic communications, we want to hear from you. This is a fantastic opportunity to shape the conversation around mental health and drive change for those who need it most.
Centre for Mental Health wishes to increase our diversity and we particularly welcome applications from people from racialised communities and LGBTQ+ applicants. All our shortlisting is done without reference to personal details.
What we offer
We offer wellbeing support including generous annual leave, flexible working, and a comprehensive employee assistance programme. We support your career development with relevant training and offer up to 12% employer pension contributions.
The client requests no contact from agencies or media sales.
Improvement Fellow - Innovation & Improvement Directorate
Salary: Up to £65,778 pro / rata plus excellent benefits.
Contract: Fixed term, until November 2026
Hours Per Week: 37.5 hours per week In line with our hybrid working model, you will be required to work in person for a minimum of two days per week.
Our Foundation
We are an independent charitable organisation working to build a healthier UK. Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity, and helps build a stronger society. Yet good health remains out of reach for too many people in the UK and services are struggling to provide access to timely, high-quality care. It doesn't have to be like this.
Our mission is to help build a healthier UK by:
- Improving people's health and reducing inequalities
- Supporting radical innovation and improvement in health and care services
- Providing evidence and analysis to improve health and care policy.
We aim for excellence across our work and will achieve this by producing research and analysis, shaping policy and practice, building skills, knowledge, and capacity, and acting as a catalyst for change. Everyone has a stake and a part to play in improving our health. By working together, we can build a healthier UK.
About the role
We are seeking a dynamic and experienced Improvement Fellow to join the Health Foundation’s Insight & Analysis Unit. This is a fantastic opportunity to shape the future of health and care by leading research and analysis that informs policy, influences practice and drives meaningful change.
The postholder will be responsible for developing and delivering in-house research projects and analysis on health innovation and service transformation, technology, data and AI, and then working with our Communications team to disseminate the findings externally, including to influence senior stakeholders in the NHS, industry and government. The postholder will also be involved in supporting our reactive communications work, such as responding to external policy developments and consultations.
This role is based in the Insight & Analysis Unit, in the Health Foundation’s Innovation and Improvement Directorate. We are responsible for conducting in-house research on priority topics, curating insights from our funding programmes, and mobilising our learning to influence policy, practice and public debate. Our current work areas include healthcare technology, data, AI, management and leadership, workforce and service transformation.
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more. If you would like to apply, please submit your CV, and using no more than 1000 words answer the following application questions:
- Describe a research project you have led. What was the purpose of the project, what methods did you use and what impact did the project have?
- Give an example of how you have communicated complex research findings to a non-specialist audience what approach did you take to ensure your message was clear an impact form and what was the outcome?
- What are some of the key priorities and challenges for realising the benefits of technology data and AI in healthcare over the next five years?
Our Commitment to inclusion and diversity
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each job on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us.
We have identified three diverse groups, in particular, that we want to improve representation for across our organisation: we want to achieve a better balance between men and women, increase representation of people from black and ethnic minority backgrounds and recruit more people with disabilities. As part of this commitment, we particularly welcome applications from these groups. Apply to join our team and let's work towards building a diverse and inclusive workplace together. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: 13 July 2025, 23:00
Interview date: From 25 July 2025
This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
JOB PURPOSE
The main purpose of this post is to provide comprehensive financial management for Bradford Hospitals Charity, ensuring accurate reporting, robust financial controls, and effective management of the Charity's financial position.
The Finance Manager will play a critical role in supporting the charity through its exciting transition to independence, establishing appropriate financial systems, controls, and procedures to ensure the charity can operate effectively as an independent organisation. This will include developing new financial governance structures and helping to shape the charity's financial strategy for the future.
The Finance Manager will lead on all aspects of the Charity's financial management, providing accurate and timely financial information to support decision-making by the Charity Director and Trustees. They will be responsible for ensuring compliance with relevant professional standards, Charity Commission requirements, and NHS guidelines.
The postholder will maintain a close working relationship with the Trust finance team to benefit from their expertise while ensuring the Charity's specific financial management needs are met during and after the transition to independence. The Finance Manager will be supported by the Deputy Director of Finance and the Chief Financial Officer, who will provide guidance on compliance with Charity Commission requirements, financial governance, and wider strategic financial management to ensure the role is well-connected within the broader financial structure.
Working collaboratively with fundraising and operational colleagues, the Finance Manager will help maximise the use of charitable funds to benefit patients and the Trust.
JOB DIMENSIONS
The post will have responsibility for the Charity's financial systems, including managing and monitoring all charitable income and expenditure, financial forecasting, producing monthly Financial and management accounts, annual accounts, and maintaining effective control systems.
A key aspect of this role is managing the Charity's portfolio of trust funds, which consists of various restricted, designated and unrestricted funds. The Finance Manager will be responsible for ensuring that all donations are correctly allocated to the appropriate funds, that expenditure from these funds complies with donors' wishes and charity law, and that fund balances are accurately tracked and reported.
The postholder will carry out their duties in line with departmental accounting policies, and with reference to Trust Standard Financial Instructions (SFIs) & Standing Orders (SOs), as well as charity-specific financial regulations and requirements.
The Finance Manager will provide expert financial advice to fund advisors, Charity staff, and the Charity Director, taking initiative to achieve agreed results and working independently on a day-to-day basis within clearly defined policies, protocols, procedures, and codes of conduct. While having significant autonomy in managing the charity's finances, the postholder will not work in isolation but as part of a supportive network that includes senior finance leadership within the Trust.
Please refer to the attached Job Description and Person Specification for more information about the role.
The client requests no contact from agencies or media sales.
This role is homebased with regular travel to North East and Yorkshire, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.
About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.
About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
Job Title: Volunteer Coordinator and Project Support Officer
Position Type: Paid/Part time
Reports to: Senior Partnerships and Programmes Officer
Based at:School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: 24 hours per week worked across five days in the office (flexible)
Salary £30,500 FTE equating to £18,300
Holiday:19 days including bank holidays that fall on working days
Pension: School Food Matters pays pension contributions at 7% of qualifying earnings
Contract: Permanent
Job Purpose
• To support the Food Education team with the organisation and delivery of all food education programmes
• To recruit and manage volunteers and placement students
Key Tasks
• Recruit, manage and brief volunteers to pursue the aims of School Food Matters. This includes matching volunteers to sessions to make best use of their talents
• Manage university placement students and continue to develop our relationship with their respective universities
• Provide project support to the Senior Partnerships and Programmes Officer in both the office and on-site to deliver SFM’s food education programmes
• Deliver marketing workshops, assemblies and other programme-related sessions as needed
• Manage the We Can Cook programme in London, and oversee the Food Teacher’s calendar
• Ensure Airtable is kept up to date with volunteer data and session information
• Book and manage coaches for school trips, liaising with the coach company and the SFM team on the ground
• Keep up to date with safeguarding requirements and reporting procedures
• The Volunteer Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
• Strong people management and interpersonal skills
• Confident and competent IT skills across the Office suite of programmes
• Confident on the phone and able to write clear instructions
• Strong organisational and administrative skills and able to prioritise
• Excellent attention to detail
• Able to work both independently and collaboratively to agreed deadlines
Desirable
• Experience of working in a small charity environment
• Experience of working with Airtable Database
• Experience of working in a busy office
• An interest and enthusiasm in all things relating to food education and sustainable living!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You will work alongside the team to plan, develop, promote and undertake a range of events and activities, support our grant-making process and interact with external stakeholders, suporters, families and the community.
- You will liaise with grant recipients, direct beneficiaries and our grant panel judges.
- Participate in multi-organisational community events - engaging on a 1 to 1 basis with healthcare professionals, corporate agencies and members of the public.
- You will act as an ambassador for the charity in all interactions and support the charity with a wide-range of operational and administrative duties, including helping to create and distribute electronic newsletters, updating our website and customer relationship management.
Experience,Skills and Knowledge
- Experience in a customer-facing role
- Strong written and verbal communication skills
- Excellent IT skills, including experience in managing client data
- Exceptional attention to detail and a high level of accuracy in all work
- A confidence to talk to a range of stakeholders, with the ability to adapt the approach to suit the situation
- A professional and friendly manner with a can-do attitude
- A pro-active and self-motivated approach to work well independently whilst being part of a team
- Ability and means to travel around the Greater Manchester area
Desirable
- Knowledge of the makeup and diversity of Greater Manchester
- Experience of hosting or supporting events
Applicants must demonstrate how they meet the Experience, Skills and Knowledge requirements in their cover letter.
Applicants must live within Greater Manchester or within 10 miles of the border.
The client requests no contact from agencies or media sales.
We're looking for a highly organised and proactive Programme Coordinator to help deliver one of the UK's most respected parenting programmes. If you're passionate about social change, thrive on responsibility, and enjoy working with people, across projects, and with data, research and communications, this is your chance to join a mission-driven team making a difference.
You will be at the heart of programme delivery, ensuring that projects run smoothly and have the systems, communications and coordination needed to make an impact. You’ll also contribute to our research and evaluation work, helping us understand what works and who it works for.
We’re looking for someone who is highly organised, confident using digital tools, and enjoys working across a range of tasks. You will need to be self-motivated, flexible, and able to engage with delivery partners, funders, service users and researchers. You’ll be supported by a collaborative and values-driven team, and have the opportunity to grow your skillset across multiple areas
To tackle racism and positively transform the lives of Black, Asian and ethnically minoritised communities.
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
· Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
· Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
· Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Play a key role in protecting parrots and their habitats worldwide.
We’re looking for a motivated and organised Grants Officer to coordinate grant fundraising efforts at the World Parrot Trust.
This is a unique opportunity for someone who thrives on coordination and collaboration to contribute meaningfully to global conservation. You’ll manage timelines, gather information, and support the delivery of successful grant proposals and reports—helping unlock vital funding for the World Parrot Trust.
Please submit your CV and a short cover letter explaining your interest in the role and your relevant experience.
Applications close at 23:59 BST on Friday 11 July 2025. We will review applications on a rolling basis.
The client requests no contact from agencies or media sales.
Housing Justice is committed to ensuring everyone has a safe and secure place to live. We work with people of all backgrounds, including those most marginalised by society, such as refugees and individuals with No Recourse to Public Funds (NRPF). We provide innovative housing solutions and foster supportive community networks through volunteer-led initiatives and partnerships.
This is a strategic leadership role driving the expansion and impact of our work in developing a portfolio of sustainable housing options for people seeking sanctuary in Wales. This role will focus on scaling our accommodation offer, positioning it as a flagship model of hospitality and welcome for people facing homelessness due to immigration status or displacement. The Manager will support sanctuary seekers whilst managing properties and tenancies, ensuring compliance with regulations.
You will also oversee the strategic direction of our Hosting Project, forging new partnerships, and building a sustainable, volunteer-supported model of community-based housing. The role also plays a vital role in the creation of a positive living environment for clients by implementing effective policies, addressing clients’ needs and resolving concerns.
Please note that we are open to secondments.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Vacancies: We are hiring for three vacancies
Contract: Fixed Term Contact – starting 16 September 2025 until January/February 2026 (as required
Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.
About the role
We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need as well as getting stuck in and helping out directly once our centres open.
This is great role to kickstart your career in the charity sector, as well as in project management or events roles.
About you
To be successful in this role you will have…
- Experience of providing administrative support and general office duties in a busy events or project-based environment
- Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
- Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations
- Good attention to detail to ensure accuracy in tasks
- Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
- Proficient IT skills and the ability to use data in order to work effectively and collaboratively
- A positive and proactive mindset, coupled with a strong willingness to contribute to and support the success of the project
You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 16 July 2025 23:59
Interview process: Competency-based interview + written task.
Interview date and location: Interviews will be held on the 29th – 31st July at our Canning Town office, however an online option may also be possible
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
The Executive Assistant (EA) to the Chief Executive at Impetus plays a vital role in providing high-level administrative and project management support to the Chief Executive and ensuring the smooth operating of the Senior Management Team (SMT). The EA acts as a key liaison between the Chief Executive and internal/external stakeholders, managing sensitive information and handling a wide range of administrative and executive support tasks.
This dynamic position requires the ability to anticipate needs, think critically, and offer creative solutions to problems with a high level of professionalism and confidentiality.
Key responsibilities
Executive Support:
- Provide sophisticated calendar management for the Chief Executive.
- Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Chief Executive, including those of a highly confidential or critical nature.
- Prioritise and determine the appropriate course of action, referral, or response, exercising judgement to reflect the Chief Executive’s style and organisational policy.
- Prioritise inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
- Anticipate the Chief Executive’s needs (e.g. travel bookings, briefings, preparation time) in advance of meetings, conferences, etc.
- Coordinate all SMT meetings and offsites and assist with staff meetings and events as needed.
- Work closely with the Chief Executive to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Act as a "barometer," having a sense for the issues taking place in the environment and keeping the Chief Executive updated.
- Provide a "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the Chief Executive and staff, demonstrating leadership to maintain credibility, trust and support with the senior management team.
- Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organisation including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expenses.
Governance:
- Act as a liaison and provide support to the Board of Directors.
- Arrange and handle all logistics for Board meetings, sub committees and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials and record meeting minutes.
Operations Support:
- Support a professional and effective office/remote working environment for Impetus staff.
- Assist the Director of Finance and Operations (DFO) with any ad hoc Operations duties and projects, such as an office move, health and safety reviews, optimising remote and agile working.
- Assist the HR and Learning Manager with HR administration, including straightforward queries, recruitment support and ad hoc projects where needed.
Person specification
Essential:
Qualifications and Experience
- Significant executive support experience, acting as a trusted advisor and support to senior colleague/s (ideally within the charity or not for profit sector).
- Good business acumen and a keen interest and understanding of operations support.
- Excellent technical skills. Experience utilising CRM systems effectively; expert proficiency with Microsoft Office; ability to design and edit graphic presentations and materials.
- Exceptional organisational skills and impeccable attention to detail.
- Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
- Ability to complete a high volume of tasks and projects with little or no guidance.
- Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time.
- Excellent project management and planning skills, including effective contingency planning and responsibility for managing actions, people and priorities.
People and Communication skills
- High degree of proactive professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, charity partners, donors, and other external stakeholders.
- Work flexibly, collaboratively and creatively, with the ability to adapt to change, and work effectively as part of a team, remain calm under pressure and support others where required.
- Commitment to a continual focus on improving service to stakeholders, both internal and external.
- Excellent written and verbal communication skills with experience of writing in a variety of formats and communicating complex and sensitive information in a clear, correct, coherent and professional manner.
- Ability to influence and negotiate, presenting arguments or proposals with skill and confidence.
- Ability to maintain a high level of integrity and discretion when handling confidential information, dealing with sensitive issues and managing conflict.
Commitment to Impetus’ mission and values
- Ability to act as an ambassador for the organisation.
- A commitment to equality, diversity and inclusion with the ability to execute work with a diversity, equity, and inclusion lens.
Desirable
- Experience working in the charity or not for profit sector.
- Experience working with a not for profit Board.
- A keen interest in youth and/or education sector.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 14th July 2025.
Interviews
First round interviews will take place: 21st July 2025.
Second round interviews will take place: 28th July 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

