Data and supporter care manager jobs

Service Manager 

Service: Change4Life Service, London

Salary: Starting at £40,669, rising to £44,933 FTE per annum, inclusive of the inner London weighting

Location: Kensington, Chelsea and Westminster, W10 (Hybrid, 2 days in the office)

Hours: 37 hours per week (full-time)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Change4Life takes a holistic and community-based approach, improving and promoting the physical and emotional health & wellbeing of children and their families with a lasting impact.

You will join a dynamic service that takes a preventative and whole systems approach to tackling childhood obesity and health inequalities at a time when supporting disadvantaged members of our society is more essential than ever.

As a Service Manager, you’ll be passionate about transforming the lives of children, young people and their families and leading a team to do the same. Sharing and embracing the Public Heath agenda, you will work with local authorities to promote national and local public health priorities including healthy eating, physical activity, oral health and emotional wellbeing. You will play a leading role in Change4Life’s mission to:

• Lead an innovative service with a holistic approach to promoting health and wellbeing

• Align with other services that promote similar messages

• Promote a whole systems approach to reduce health inequalities

• Be responsive and flexible to the changing needs of families and staff

We strive for continuous improvement and as a valued member of an innovative team you will actively contribute to service development. You’ll undertake staff training and evaluation to ensure children, young people and families are healthy in all settings, supporting them to thrive where they live, learn and play.

Main Requirements (for details check the job description and person specification):

· Service Delivery

· People Management

· Outcomes and Quality Management

· Business Management

· Business Development and Partnerships

· Co-production and Volunteering

· Undertake HR and complaint investigations

· Comply with Family Action’s Health and Safety Policy, and Data Protection Policy

· To work flexibly as may be required by the needs of the service.

· Commitment to equal opportunities, diversity and equality.

· Ability to align with and support Family Action’s mission and values.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

Benefits:

· An annual paid leave entitlement of 30 working days plus bank holidays.

· Up to 6% matched-pension contributions. - flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.

· Enhanced paid sick leave and paid family leave provisions.

· Eye care and winter flu jabs vouchers,

· Cycle to work scheme,

· Investing in your professional development with ongoing quality training and career development opportunities.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follow to link to our Careers Hub and click the “Apply Now” link to fill out our digital application form

· Closing Date: 13th July Closing date at 23:59

Interviews are scheduled to take place from 23rd July 2025, with slots throughout the working day and early/late slots available.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About the role:

At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.

This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.

At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.

Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Leadership that inspires confidence, compassion, and accountability.
• A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
• Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
• A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
• Strong partnership skills and the ability to advocate for clients within complex systems.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 13th July at midnight

Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

Location: Bath, United Kingdom (Hybrid – 2 days in office)
Salary: £31,862.76
Hours: 37.5 hours per week
Contract: Permanent, Full-time
Closing date: Sunday 29 June 2025 11:59pm

At Bath Cats and Dogs Home, we believe every cat and dog deserves the chance to live a healthy life in a loving home. From rescue and rehabilitation to rehoming and outreach, we’re here to transform lives — and none of that is possible without our incredible supporters.

We’re looking for a creative Individual Giving Manager to lead and grow a vital area of our fundraising. With responsibility for a portfolio spanning regular giving, cash appeals, in-memory giving, legacy marketing, raffles and lotteries, with a strong and committed supporter base, you’ll develop compelling campaigns that connect with supporters and grow and expand our supporter base.

This is a pivotal role in a collaborative, supportive team – and a chance to shape how we tell our story, steward our donors, and secure the future of our work.

About the role

As the Individual Giving Manager you will:

• Plan and deliver exciting and engaging multi-channel fundraising campaigns
• Use data and insight to drive performance, monitor results, and build cases for growth
• Lead on supporter journeys, working closely with our Comms and Animal Operations teams
• Line manage our Individual Giving Assistant, helping them develop and thrive
• Manage income streams forecast to raise £300,000+ this year, with clear ambitions for growth

This is an exciting time to join us. We’ve just completed a major redevelopment of our Vet Suite, Animal Intake, and Rehoming rooms — and we’re working in brand new, open plan office onsite with plenty of opportunity to meet the cats and dogs and see firsthand the difference your role makes e as we develop a bold new strategy for the future.

About you

We’re looking for someone who’s confident leading IG, RG, or prize-led fundraising programmes, ideally with:

• Strong experience in direct marketing and/or digital fundraising
• A collaborative mindset and data-driven approach
• Excellent project management and communication skills
• CRM confidence (Raiser’s Edge is a bonus)
• A passion for animal welfare and excellent supporter experience

What we offer

• 25 days’ holiday + bank holidays (pro rata for part-time)
• Flexible, hybrid working (2+ days in office)
• 3% employer pension contribution (Smart Pensions)
• HSF health plan and free eye care
• Discounted pet care at our on-site Vet Suite
• Cycle to Work scheme and Perkbox membership

For an informal, confidential conversation, contact:
Nathan Fuller – Head of Fundraising and Trading
nathanfuller (at) bcdh. org. uk

Apply by 11:59 on Sunday 29 June 2025
Join us and help give every animal the second chance they deserve.

Background and summary of the job

The Minster Centre is a registered charity and company limited by guarantee that provides training in psychotherapy and counselling and an affordable therapy service.

It was founded in 1978 as the first Integrative psychotherapy and counselling training in the UK and is a leading psychotherapy training institution. Now based in Queens Park, NW London, it runs training ranging from open access introductory courses to post-graduate degrees validated by Middlesex University. The Minster Centre caters for around 300 diploma and MA students each year. It is registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. We strive to offer a high-quality and affordable Psychotherapy and Counselling service to the community and to offer our trainees an experience underpinned by our values.

The Minster Centre Psychotherapy & Counselling Service Administrator will work with the Clinical Services Manager and one other Administrator to ensure the smooth running of the service and support in its continuing development.

Role purpose

Enquiries

• Dealing with phone and email enquiries including potential MCPCS clients, existing clients, trainee therapists and placement providers, etc.
• Emailing Assessment Application Forms, assessing suitability of enquirer for service – asking for additional help when required from the Clinical Services Manager.

Administration

• Providing strong administrative support to the Clinical Services Manager.
• Providing regular detailed data information to the Clinical Services Manager, including reports from Access Database and future Charitylog data systems about functionality of service.
• Inputting and updating student data spreadsheets and client spreadsheets relating to client session fees, providing reports and liaising with students, finance team and clients to ensure all session fees are up to date and reporting on any missed payments weekly.
• Administer MCPCS processes and procedures for instance by designing forms and records formats, ensuring they are available to students, supervisors and clients. Ensuring the service has paperwork available to operate effectively: Assessment packs; Allocation packs; student forms.
• Inputting data from paper records and managing electronic records. Keeping data management up to date and archiving files as and when appropriate.
• Assisting Clinical Services Manager and other senior leadership in overseeing MCPCS, with additional tasks as and when requested.

A full job description and person specification is available at the bottom of this page.

Terms and conditions

Salary: £14,045 pro rata (17.5 hours) - £28,090 FTE (35 hours)

Hours: 17.5 hours per week. Candidates must be available to work on Thursdays.

Location: Hybrid working (onsite and home). The applicant must be available to work from the Minster Centre office (Queen’s Park, NW6) at least one day a week which must include Thursdays.

Contract: 12-month fixed term contract

Holidays: 33 days (including bank holidays) pro rata

Reports to: Clinical Services Manager

How to apply

Please apply by sending your CV, a covering email and the monitoring forms available on our website by 12pm on Monday 14th July 2025 by email to Afua Pierre, HR & Governance Manager. We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible. For further information please contact Michelle Campbell, Clinical Services Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBT+ community, care leavers, people with disabilities and those from other minorities.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships. Due to the nature of this role, we regret that we cannot accept applications from current Minster Centre students.

Closing Date: 30 June 2025

Ref 7048

Save the Children UK has an exciting opportunity for a collaborative and child-focused individual with strong experience in participation, co-production or community engagement to join us as our Participation Manager – South Yorkshire, where you will work directly with children, young people and families in Sheffield to ensure their voices shape our work and influence change to end child poverty.

This is a new and exciting position that comes out of our ambitious strategy in the UK and South Yorkshire.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

In the UK, our mission is focused on ending child poverty. We work alongside families, partners and communities to build long-term, place-based and national change, rooted in lived experience and driven by data and evidence.

About the role

As Participation Manager – South Yorkshire, you will lead the development and delivery of participation activity with children and families with lived experience of poverty across South Yorkshire. You will build partnerships with organisations who hold strong, trusting relationships with families experiencing poverty, supporting them to share their experiences and participate in local and national influencing, co-design, and advocacy. Working closely with internal teams and local partners, you will help ensure our work is rooted in lived experience and truly responsive to community voices. Your work will be instrumental in shaping Save the Children UK's efforts to end child poverty.

This role will also require approximately 2 days per week working with community partners in Sheffield, and we also expect travel across the South Yorkshire region as our partnerships grow.

If you're committed to equity, participation and making sure families are heard and empowered—we'd love to hear from you. 

In this role, you will: 

• Build and maintain trusted relationships with children, young people and families in Sheffield, ensuring their engagement is meaningful, regular and safe.
• Facilitate safe, inclusive sessions where families can share their concerns and contribute to shaping our work and wider policy change.
• Support families to participate in co-design, research and influencing activities that contribute to ending child poverty.
• Collaborate with colleagues across campaigns, media, policy and safeguarding to embed family voices into key moments and communications.
• Create and use participation tools to gather insights and ensure experiences inform organisational decisions and advocacy.
• Maintain strong knowledge of participation best practice and deliver all work to the highest safeguarding standards.
• Record and monitor engagement activity, contributing to project reporting and evaluation.

About you

To be successful, it is important that you have:

• Experience of working with children, families or communities to influence change, particularly through participation or community organising.
• Strong knowledge of safeguarding and the ability to facilitate safe and inclusive engagement activities.
• Confidence building trusted relationships with individuals from a range of backgrounds, especially those facing poverty or exclusion.
• A working knowledge of effective participation practice and policies, particularly in the UK context.
• Excellent project management skills and the ability to work independently and flexibly within community settings.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Lead the development and management of a comprehensive programme of extracurricular activities, encompassing student groups, societies, volunteering opportunities, and events. Ensure an excellent volunteering experience for student leaders and volunteers, supporting their personal and professional growth.

Key Responsibilities

• Effective development and management of student led opportunities.
• Development and delivery of high-quality training and development opportunities empowering student leaders to contribute to the success of CSU’s strategy.
• Continuous and sustainable growth in the range of student opportunities and the number of students engaged.
• Ensuring a high-quality volunteering experience.
• Operational Management of the Opportunities team.

​General:

Mary Hare educates 200 profoundly deaf children at its residential school in Berkshire, and we pride ourselves on our pupils’ achievements at GCSE, A Level as well as B Tech and Vocational Courses. We offer the opportunity to teach highly motivated children, in small classes, where you can make a real difference at this national centre of excellence for deaf education. No knowledge of sign language is required, as we follow an auditory/oral philosophy.

​

The Role:

This is an opportunity to join a vibrant, dynamic and ambitious charity whose goal is to enable deaf children and young people to thrive and reach their full potential.

​The organisation has a good track record of raising substantial sums for major capital developments including an arts centre, new residential accommodation and most recently £4 million for a new Primary School for deaf children. ​You will be responsible for a small team and will need to be able to secure major donations from Trusts, Foundations and individuals.  The role is varied and takes in most areas of fundraising. You will also be responsible to for raising unrestricted funds annually.

The Fundraising Manager will manage the Trusts Fundraiser. The role works across two organisations: The Mary Hare Foundation and Mary Hare. These are two separate registered charities. The Mary Hare Foundation is the fundraising arm and Mary Hare is concerned with service delivery.

The largest fundraising targets are related to capital projects that are outlined by the School.There are some revenue fundraising targets, including the bursary scheme. The role is very hands on with both the management of fundraising and the implementation of fundraising activities, especially trust fundraising.

​

About you: 

We are looking for someone with proven experience securing funding from trusts and foundations, with a strong track record of writing successful applications for significant grants (£200k+). You will be a confident and persuasive writer, able to communicate our impact concisely and compellingly, while building strong and long-lasting funder relationships. 

Proactive and tenacious, you excel at identifying and pursuing new funding opportunities. Highly organised, with keen attention to detail, you can manage multiple applications and deadlines effectively.

You will be familiar with organising a wide range of events and understand what makes a successful fundraising event.You will have experience of stewarding high level givers as well as securing donations from individuals and companies.You will also have:

• Excellent written skills to create accurate, powerful, compelling and persuasive copy in a range of formats. 
• Ability to match the needs of prospective funders with the needs of the charity. 
• Excellent networking and interpersonal skills with the ability to relate to people at all levels in person, on the phone, by video link or in written format. 
• Excellent organisational and project management skills, with the ability to plan and manage a demanding variety of tasks and manage conflicting priorities to meet deadlines.
• An entrepreneurial approach, able to identify and follow through new opportunities. Adaptable and flexible to a broad range of activities. 
• Self-starter with the ability to work under own initiative; driven and motivated to pursue new opportunities. Solid experience in tracking income and reporting. 

​

Interview Date: Monday 7th July 2025

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Please note that Mary Hare adheres to Safer Recruitment Standards and as such all applications must be made via the Mary Hare website and using the Mary Hare Application Form.  Applications will only be considered via a completed Application Form; CV's cannot be accepted.

Mary Hare | Arlington Manor | Snelsmore Common | Newbury | Berkshire | RG14 3BQ

This School is committed to safeguarding children and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All shortlisted candidates will be asked to complete a criminal records self-disclosure form and successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks. We are committed to securing genuine equality of opportunity in all aspects of our activities as an employer and education provider. The role you are applying for is ‘exempt’ from the Rehabilitation of Offenders Act 1974

We are looking for a new Office Manager to organise and coordinate administration duties and office procedures in the charity. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. You will be experienced with a variety of office software (such as email tools, spreadsheets and databases) and be able to accurately handle administrative duties.

As the central point of contact for everyone within our charity you will have an overview of many different things, an impeccable working knowledge of the charity and its aims, and will “pitch in” wherever necessary to ensure the charity operates smoothly.

This position is a permanent full time post (40 hours per week) which will be office based in Holderness House, 51-61 Clifton Street, London EC2A 4DW.  The starting salary for the post will be £37,129.00 per annum.

Essential Skills

§  Line management of key administrative staff.

§  Management the office budget, including processing invoices.

§  Upkeep of the charities’ customer relationship management (CRM) system; providing support to users and troubleshooting issues.

§  Act as the lead manager for ensuring compliance with data protection principles, policy and legislation.

§  Training users of the CRM.

§  Serving as a point of contact for internal and external communications, including general enquiries, phone calls, emails, and correspondence.

§  Coordination of administrative support to other departments, such as managing fundraising supplies and posting them to supporters.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Wednesday 25th June 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held on week commencing Monday 7th July 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references. 

Location: Crosby Lakeside Adventure Centre, Waterloo, L22 1RR

Contract: Full time, Permanent

Salary: £37,000 gross per annum

Closing Date: 11th July 2025. We may close the position early if the right candidate comes forward.

Are you a Watersports Manager looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Boat Station Manager to join our team.

About the role

The manager is instrumental in facilitating and delivering life changing, positive on the water experiences for young people. As an expert practitioner, they will provide leadership, development and mentoring to their team of instructors. The post will require strong organisational skills.

The Manager is an employee of the Marine Society & Sea Cadets based at our Crosby Boat Station. The post holder is required to hold and maintain the following qualifications as a condition of employment: RYA Senior Dinghy Instructor and RYA Powerboat Instructor.

The primary purpose of the role is to manage a water-sports training facility in the Liverpool area for all Sea Cadet Units and other affiliates to the Boat Station.

Responsibilities

• Manage the day to day running of the Boat Station.
• Ensure that all visiting groups and their staff are fully briefed on the Boat Station’s policies and procedures and that there is adequate supervision of Cadets and young people at the facility, so as to discharge their duty of care for them.
• Oversee the Chief Instructor and all other sessional Instructors using the Boat Station.
• Manage the Boat Station’s accounts in liaison with the Regional Finance Manager including day to day fees.
• Ensure that best practise in accordance with the NGB guidelines and requirements following our Inshore Boating Operating Standard.

Requirements

• RYA Senior Dinghy Instructor
• RYA Powerboat Instructor
• Leading outdoor activities with a wide range of groups, individuals and abilities
• Developing and implementing training programmes and strategies
• Budget/financial management
• Experience and knowledge of boat routine maintenance and repair
• Experience delivering afloat instruction/training

Desirable

• Experience/knowledge of uniformed and/or youth organisations
• RYA Advanced Dinghy Instructor

For further information about the role, please download our Recruitment Pack.

Benefits

• Cycle to work scheme and Season Ticket Loan
• 51 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Boat Station Manager vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

To develop and deliver the charity’s policy and campaigning strategy and the charity’s programme of health projects to ensure the charity achieves its key objectives.  To build engagement with the NHS, Department of Health, Parliamentarians, policy makers, think tanks, charity and patient groups to develop and deliver our campaigning strategy.  Build engagement with HCP networks and related organisations to inform and support delivery of our health information work.

To be the owner and primary point of contact for FBC’s health policy and campaigning activities, working closely with the CEO to represent the interests of the charity with decision-making bodies such as UK government and Parliament, NHS, devolved health and social care bodies and other stakeholders.  The postholder will Influence key decision makers, collaborate in initiatives and comment on policy decisions to press for higher levels of research funding, organisational changes to drive earlier diagnosis and improvements in patient experience.

The post holder will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities and other issues that affect bladder cancer patients and their families.

They will be organised and will be able to manage several tasks at once, meeting strict deadlines.

The focus of this role will be delivery of administrative support to the fundraising team. You will be the first point of contact for new individual supporters and play a key role in our stewardship and engagement plans. You will be involved in gathering feedback and experiences from our visitors so that we can show our impact. You will have an important role to make sure our database, record keeping and financial systems are accurate and fully up to date. You will assist the Fundraising Manager to generate financial and impact reports for use internally and externally. The post holder’s key tasks will be as follows:

Key responsibilities:

Supporter care and communication (30%)

·Act as the first point of contact for fundraising enquiries, including in person visits, ensuring a positive, personalised and friendly approach.

·Proactively and reactively communicate with new and existing supporters to thank and steward, in line with our established stewardship plans and practices. This will be via phone, email, letter, social media and in person.

·In collaboration with the Fundraising Manager produce materials and resources to support our stewardship of donors and supporters. This will include preparation of newsletters, social media content, marketing/fundraising materials and helping to plan and deliver supporter and participation events.

·Assist with systematic gathering and presentation of visitor feedback from a range of stakeholders including participants, group leaders, parents and teachers. This will be through face-to-face conversations, online events, surveys and through collating evidence gathered routinely by teams at Bendrigg.

Financial administration (25%)

·Working with the Finance Manager and Fundraising Manager, accurately process, record and reconcile donations received from a variety of sources.

·Log donations using a combination of manual data entry, automated imports, and third-party integrations with our fundraising database.

·Confidently run internal reports to generate statistics and impact measurements for use in our accounting and grant reports.

·Manage the charity’s Gift Aid submissions in line with HMRC guidance.

Database support (20%)

·Record supporters, donations, activities and communications accurately on the fundraising database.

·Ensure the database is fully up-to-date and complies with data protection regulations including GDPR.

·Export fundraising data and generate reports for the fundraising team.

·Maximise proficiency with the database through training, development, and opportunities to network and share best practice with other charities.

·Become the team’s database expert, creating processes and procedures, being the first point of contact for colleagues with database queries and championing the use of the database among the fundraising team.

Team administrative support (15%)

·Manage our third-party donation platforms.

·Work with the fundraising team to maintain our stock of fundraising materials.

·Maintain Bendrigg’s website pages related to fundraising and supporter care.

·Contribute to the planning process for the team’s calendar of fundraising appeals and activities.

·Help the Fundraising Coordinator prepare for and deliver events and other community initiatives.

·With guidance from the Fundraising Coordinator, support with the induction and care of fundraising volunteers.

Office support (5%)

·Help the rest of the onsite Income & Engagement Team providing a 'reception' service including answering the door, greeting and signposting visitors, accepting deliveries, answering the main office phone and directing calls.

Further responsibilities (5%)

·Participate in the day-to-day work of the organisation – such as attending team meetings, producing reports and taking a flexible approach to general administrative duties.

·Complete internal and external training appropriate to the role.

This is not an exhaustive list, and you will be able to undertake such duties as may reasonably be expected, within the scope and rank of this post. 

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Manchester.

• The Manchester Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Manchester Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Wednesday, 9th July 2025 9am
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

Closing Date: 30 June 2025
Ref 7072

Save the Children UK has an exciting opportunity for a compassionate, values-led and relationship-focused individual with experience in participation or community organising to join us as our Participation Manager – London (9 months fixed term contract maternity cover), where you will work directly with children, young people and families in Tower Hamlets who are experiencing poverty to ensure their voices shape our work and influence decision-makers to drive change.

About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
In the UK, our mission is focused on ending child poverty. We work alongside families, partners and communities to build long-term, place-based and national change, rooted in lived experience and driven by data and evidence. 

About the role
As Participation Manager, you will lead on engaging children, young people and families from Tower Hamlets with lived experience of poverty in our work, ensuring their insights and voices drive the design and delivery of our projects and campaigns. You'll work closely with local communities, partners and internal teams to create safe, inclusive spaces for meaningful participation, helping to build power and influence for those often left unheard. Your work will be instrumental in shaping Save the Children UK's efforts to end child poverty.

This role will also require approximately 2 days per week working with community partners in Tower Hamlets.

If you're committed to equity, participation and making sure families are heard and empowered—we'd love to hear from you.

In this role, you will: 

• Build and sustain trusted relationships with children, families, and community partners in local areas to enable meaningful, safe participation in our work.
• Facilitate sessions with families to listen to what matters to them and create accessible, supportive opportunities for them to influence local and national change.
• Design and contribute to tools and resources for gathering lived experience insights and feeding them into our advocacy, research and programme design.
• Work with teams across the organisation (media, public affairs, campaigns, safeguarding) to ensure children and young people's voices are integrated and elevated.
• Maintain accurate engagement records, contributing to monitoring, evaluation and learning across community-based projects.
• Stay up to date with best practices and safeguarding standards in participation, embedding them in all areas of delivery.

About you
To be successful, it is important that you have:

• Experience of engaging communities, families or young people in participation, co-production, or community organising.
• Strong knowledge of safeguarding and safe working practices when working with children, families and vulnerable groups.
• Excellent interpersonal skills with the ability to build trust and long-term relationships with diverse individuals and communities.
• Knowledge of current participation policies and good practice, and a commitment to working inclusively with marginalised voices.
• A passion for social justice and experience or interest in the issues facing families living in poverty.
• Commitment to Save the Children's vision, mission and values.

What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT or in an LGBT family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

Based in our Philanthropy Team in Fundraising, the postholder works with our clinical, estates and governance teams creating compelling proposals to secure mostly restricted income. If you have great digital competence, including the use of AI to summarise information, are an excellent storymaker able to understand an audience, quickly synthesize information and pitch in writing for success, or an early-career fundraiser ready to develop, in this role you will make a difference and work as part of a creative successful team. Understanding how to keep our ask fresh and steward these relationships is key.  You will inherit a portfolio of trust and grant funders who have committed support over the long term and a portfolio that delivers at least £180k in income each year. You will work with colleagues on well-established campaigns like The Big Give and support experienced volunteers who handle small grants. This role has space for innovation to secure new funders and uplift existing contributions.

Rasing Funds:

· Ensure an inclusive, engaging and best-in-class experience for Trusts and grant makers

· Manage an annual rolling programme of applications and multi-year funding reporting requirements. 

· Deliver medium, large and complex bids for unrestricted and restricted income to ensure success to an income level of at least £150k to fund initiatives including for example: direct delivery of care, volunteering initiatives, new routes into work for protected groups, equipment and capital projects.

· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders

· Steward existing trust donors, finding opportunities to cultivate and grow the relationship.

· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas to raise funds that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so.

· Attend our Clinical Assets Meetings and restricted funding meetings

· Generate social media posts consistent with Hospice content standards and GDPR and hard and soft copy information to inform and promote the impact of supporters, this includes video/reel thankyou messages.

Communication

· Prepare and submit high-quality, tailored grant applications to secure funding for specific projects and core activities

· Maintain and develop relationships with existing trust and foundation donors

· Be the first point of contact for trust and grant funders and supporters and, for colleagues internally who have questions/queries or have an interest in this area of funding

· Manage a pipeline of prospective funders, ensuring timely follow-up and tracking of application statuses

· Help to create and deliver moments of stewardship that are personal to each funder, show the impact of their support and inspire them when they can, to have an on-going relationship with the charity.

· Be volunteer team leader recruiting volunteers to support your role, ensuing they are inducted and supported. As the wider team help ensure all volunteers feel supported when their respective team leader is away.

· Identify opportunities to collaborate with colleagues across the Hospice to maximum benefit for the charity.

· Be an outstanding advocate for the Charity and represent the Charity at functions and events, in line with the values of the organisation, to promote the objectives of the Charity

Digital/Business Administration

· Provide routine and regular reporting on progress, advising on risk/mitigation to ensure the annual target is met

· Enter and update donor information on the CRM ensuring compliance with the GDPR and Data Protection Act.

· Ensure CRM (Donify) records and preference information is up to date and accurate at all times, including recording interactions with supporters

· Ensure all word documents are securely saved and accessible to colleagues on Sharepoint. 

· Ensure you comply with all aspects of statutory and mandatory training for your role and through your individual performance deliver on jointly agreed objectives and goals that help to deliver the business of the charity.

Key Accountabilities, Responsibilities & Tasks

Departmental & Role Specifics

· Embrace and embody our Hospice values

· A collaborative open and transparent approach to working with others

· Deliver successful bids for unrestricted and restricted income to targe twith plans for growth

· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders

· Steward existing trust funders, finding opportunities to cultivate and grow the relationship.

· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so in grant applications

· Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities

Qualifications, Skills, Experience, Knowledge & Approach

· Educated to degree standard or equivalent

· Written fluency able to match bid requirements with succinct well evidenced phrasing

· Two years relevant experience with transferable skills

· Excellent digital skills with experience in using AI to synthesize information

· A successful track record in securing grant funding or meeting sales targets

· Good interpersonal skills able to inspire confidence and trust

· Well-developed insight into your own strengths and areas for development

· Enjoys working with people from a wide range of communities and contexts

· The ability to build rapport quickly and mutually beneficial long term relationships

· Experience of working to income targets and working proactively to take corrective action

· Experience is using donify (or another CRM), business software, social media and databases

· Experience of working with volunteers (desirable).

Communication

 · Confidently present the key messages of The Hospice of St Francis,

· Generate social media posts consistent with Hospice branding and content standards and GDPR and hard and soft copy information to inform and promote the impact and generosity of supporters, this includes video/reel thankyou messages from the CEO and Chair

· Emotionally resilient, empathic, curious, diplomatic and people-focused.

· A consistently high level of supporter care (or customer service) with proven ability in continually improving the supporter (customer) experience.