Data insight manager jobs in islington, swansea
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.
The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026
For full details on the role, please download the recruitment pack.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
- Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
-
Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.
-
Driving our programme of marketing intelligence and measuring marketing effectiveness.
-
Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity.
Who we’re looking for
-
A marketing expert who has developed, led and measured marketing strategies.
-
An outstanding creative with a deep understanding of brand management, messaging and copy development.
-
A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
-
Hybrid working between home and Chelsea with occasional travel to Sutton.
-
Flexible working around our core hours of 10am to 4pm
-
27 days annual leave rising with length of service
-
Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
-
Training, support and development opportunities
-
Access to the blue light discount scheme and other discounts opportunities
-
Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
-
Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Senior Finance Business Partner.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking an experienced Senior Finance Business Partner to take full accountability for delivering strategic financial insights and support across the organisation. This pivotal leadership role will enable the Financial Controller to focus on broader strategic priorities, while ensuring robust financial management, insightful analysis, and effective governance throughout the organisation.
Key responsibilities include:
- Partnering with budget holders across the organisation to develop budgets, forecasts, and reports that inform strategic decision-making.
- Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
- Lead on the production of end-to-end management accounting.
- Leading ongoing improvements in financial systems, processes, and reporting to drive efficiencies and foster better collaboration.
- Providing financial leadership during key projects, including refining forecasting accuracy and streamlining year-end procedures.
- Acting as a trusted adviser to the senior leadership team, clearly communicating financial risks, opportunities, and insights.
The Ideal Candidate Will Demonstrate:
- Proven experience working directly with budget holders and engaging senior stakeholders.
- Strong expertise in budgeting, forecasting, and financial planning & analysis
- The ability to manage and develop a finance team, with a focus on process improvements.
- Experience in the social housing sector
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A collaborative, proactive approach with the resilience to work effectively under pressure.
The role offers a generous 33 days on annual leave, highly competitive pension and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis - early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to work in a vibrant, dynamic and youth driven organisation that is protecting children’s health by transforming the food system?
Be part of the creative, agile and growing team empowering Bite Back’s exceptional teenage activists. As our Director of Finance and Operations you will make a real difference to our mission to help make the food system healthier and fairer.
As a key member of the Leadership Team, the Director of Finance & Operations provides strategic and operational leadership across finance, people, digital, operations and governance. They ensure the charity is financially sustainable, well-run, compliant and values-driven, so that our resources, systems and culture are aligned with our mission.
They will be accountable for the following areas:
Strategic leadership & organisational development
-
Act as a strategic partner to the CEO and Leadership Team, shaping organisational strategy and translating it into robust financial, people and operational plans.
-
Lead the annual organisational planning cycle, ensuring objectives, budgets and KPIs are aligned to the strategy and are realistic, affordable and measurable.
-
Champion a culture of accountability, inclusion, learning and collaboration across the charity, role-modelling our values in leadership and decision making.
-
Provide clear, insight-driven analysis and recommendations to support major strategic decisions (e.g. growth, new programmes, partnerships, investments, cost management).
-
Lead and develop the Finance & Operations team (Finance, Fundraising, HR, IT/systems, operations) building a high-performing, service-oriented function that supports colleagues to deliver impact.
Financial strategy, planning & stewardship
-
Develop and keep under review the charity’s financial strategy, ensuring long-term sustainability, appropriate reserves and effective use of resources.
-
Lead and coordinate the annual budget and medium-term financial planning process, working closely with budget holders to create robust, activity-based budgets.
-
With the support of the Senior Finance Manager, provide timely, accurate and insightful financial reporting to the CEO, Leadership Team and Board, including management accounts, restricted funds reporting, cashflow and forecasts.
-
Maintain robust financial controls, policies and procedures, ensuring compliance with relevant legislation, accounting standards and Charity Commission / Companies House requirements.
-
Lead the relationship with external auditors and oversee the annual audit process, ensuring high-quality statutory accounts and a culture of continuous improvement in financial controls.
-
Oversee financial aspects of funding bids, contracts and grant reporting, including costing models, financial due diligence and project / restricted fund monitoring.
People, culture & HR
-
Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all your work.
-
Provide strategic oversight of HR, working closely with the HR & People Manager on people strategy, workforce planning, recruitment, employee relations and HR operations.
-
Champion a positive, inclusive and psychologically safe workplace culture. Lead on embedding diversity, equity and inclusion (DEI) across the organisation, shaping recruitment, policies, culture and practices so that staff from all backgrounds feel welcomed, represented, supported and able to flourish.
-
Lead the organisation-wide objective-setting and performance management framework, ensuring clear expectations, regular feedback and fair, constructive review processes.
-
Oversee learning and development approaches so that staff and managers have the skills, tools and support to perform at their best and develop their careers.
-
Ensure all people-related policies and procedures (including safeguarding where appropriate), are up-to-date, legally compliant, values-aligned and consistently implemented.
-
Oversee pensions, insurance, payroll and benefits ensuring these are well-managed, compliant and provide value for money.
Digital, data, IT & systems
-
Work alongside the Digicomms team to support the organisation’s digital and technology strategy, ensuring systems and tools are fit for purpose and future-focused.
-
Ensure the charity’s CRM (Salesforce) is effectively governed, embedded and used across the organisation, with clear ownership, training and data standards.
-
Oversee data protection and information security, ensuring GDPR compliance, robust data governance and adherence to frameworks such as Cyber Essentials where relevant.
-
Manage relationships with IT and systems suppliers, ensuring contracts are well-specified, performance is monitored and services deliver value for money.
-
Lead the design and continuous improvement of cross-organisational systems and processes to reduce duplication, improve user experience and increase efficiency.
Operations, facilities & supplier management
-
Oversee the effective management of the charity’s co-working space in Fivefields and any hybrid / remote working arrangements, ensuring they are safe, inclusive and support collaborative working.
-
Plan for future workspace needs in line with organisational growth, culture and budget.
-
Lead procurement and supplier management, together with the Operations & Contracts Manager, for key operational services, ensuring contracts are well-managed and aligned with our ethical, environmental and sustainability commitments.
-
Ensure robust health and safety arrangements are in place and implemented across all activities, including appropriate policies, risk assessments and training.
-
Oversee business continuity planning and disaster recovery arrangements so that critical operations can continue in the event of disruption.
Governance, risk & compliance
-
Act as Company Secretary and secretary to the Board, ensuring effective governance processes and high-quality information flows between the executive and trustees.
-
Ensure timely and accurate compliance with Charity Commission, Companies House and any other regulatory or funder requirements, including statutory filings and returns.
-
Lead the development, maintenance and regular review of the organisational risk register, ensuring an appropriate appetite for risk and clear mitigation actions.
-
Provide assurance to the Board and its committees on the effectiveness of internal controls and compliance frameworks across finance, HR, data protection, health & safety and other key areas.
-
Coordinate the review, approval, communication and implementation of organisational policies, ensuring staff are inducted, trained and clear on their responsibilities.
-
Support the Chair and CEO in planning Board and committee agendas, ensuring trustees are well-supported to discharge their duties and have appropriate information to make decisions.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Planning & Performance Specialist
Permanent. Full Time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).
Location: The role can be based in the following locations:
UK - Cardiff, Edinburgh, London, or Warrington
Salary:
London: £53,459 (including London allowance) per annum
Cardiff, Edinburgh, and Warrington - £48,576 per annum
Applications are reviewed on an ongoing basis. We will be conducting interviews as suitable candidates apply and we'll ready to hire if we find the right person before the job ad closes. So, if you're interested in this role we encourage you to apply as soon as possible.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Strategy & Performance Lead, the Business Planning & Performance Specialist will co-lead the corporate planning and reporting cycle, cascading the global strategy into annual corporate plans and OKRs, while fostering a culture of continuous learning and improvement.
The post-holder will partner with their assigned departments to support them to be high performing teams with business plans aligned to organisational values and goals, and together with the Strategy and Performance Lead and the Business Insights & Intelligence Analyst, they ensure alignment between departmental objectives, operational plans, measures of success and support high performance.
Some of the main responsibilities of the Business Planning & Performance Specialist will include:
- Support the Strategy and Performance Lead in setting and maintaining the strategic planning framework cascading strategy into annual business plans for all business units, enabling alignment with organisational values and goals.
- Co-Lead Corporate Planning and Reporting: Co-lead the organisation-wide corporate planning and reporting cycle—shaping the organisation annual corporate plan, defining OKRs, and tracking progress. Work alongside the other Business Planning and Performance Specialist to drive a consistent and effective business planning process.
- Lead Development of Business Plans and OKRs: Lead the development of annual departmental business plans and OKRs, ensuring alignment with corporate OKRs and integrating budgeting and risk management to produce coherent, strategically connected plans.
- Support Departmental Leadership: Work closely with Senior Management Teams—particularly within Income and Public Engagement, Finance, and Governance—to develop and deliver clear, trackable business plans aligned with organisational strategy. Serve as an active member of relevant departmental management teams to ensure Christian Aid’s strategy and corporate plan are fully embedded across both operational and strategic workstreams.
- Manage Corporate Performance Reporting: Oversee organisation-wide performance tracking and reporting, ensuring timely and accurate updates for senior leaders and key external stakeholders, including inputs to Christian Aid’s Annual Report & Accounts.
- Ensure Strategic Alignment: Liaise closely with the Strategy and Learning Manager and the Impact and Evidence Manager to ensure departmental plans are aligned with the overarching organisational strategy and can support effective reporting and performance management.
- Facilitate strategic decision-making, prioritisation, and tracking of performance against plans in the department, feeding back continuously to improve performance.
- Strengthen Leadership Engagement: Coordinate with senior leaders to support strategic engagement with business plans and performance reports, enabling strategic thinking, accountability, and maximising impact.
- Champion Data-Driven Culture: Promote and embed a data culture across the organisation, working closely with Business Insights & Intelligence Analysts to support data-informed decision-making.
- Promote Continuous Improvement: Foster a culture of continuous improvement and lead enhancements to planning and performance processes to improve organisational effectiveness.
- Collaborate Across the Organisation: Work collaboratively with internal stakeholders to ensure quality engagement, consistent approaches, and alignment across planning, performance, and learning activities.
About you
Who we are looking for
Essential:
- Significant experience in leading organisational planning and performance within a complex, multi-unit environment, including translating strategy into coherent, actionable operational and business plans.
- Strong analytical skills, with significant experience using a range of qualitative and quantitative data sources to inform planning, prioritisation and performance monitoring.
- Proven ability to work collaboratively across departments and leadership groups, building consensus on strategic goals, OKRs and performance measures.
- Experience producing high-quality organisational reporting, such as Annual Reports, Progress Reports, Results Reports or similar publications.
- Broad organisational understanding, with knowledge and experience of working finance and governance, or fundraising teams
- High-level facilitation and engagement skills, with the ability to communicate planning and performance concepts clearly, run effective workshops, and ensure corporate processes are accessible and well understood- fostering high ownership and accountability behaviours in teams.
- Strong financial literacy, including understanding of budgeting and financial management practices, and the ability to integrate financial planning with business planning.
- Advanced planning, performance and prioritisation skills across diverse functions and operating contexts.
- Solid grounding in project management, including practical tools and methods for tracking and delivering multi-stream plans.
- Highly developed problem-solving skills and the ability to find innovative and practical solutions.
- Excellent negotiation and influencing skills, with the ability to secure buy-in, shift behaviours, and support adoption of new processes and ways of working across the organisation.
Desirable:
- Highly developed communication skills and the ability to understand and translate complex information to a variety of audiences.
- Experience working in multicultural and diverse environments with a strong commitment to Christian Aid’s values and mission.
- Experience of working in a dispersed team.
- Highly developed ability to think strategically and laterally, combining big picture thinking with practical application.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Business Partner
Contract: Permanent, Full-time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 - 51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
This position sits within the UK Finance team, specifically within the Management Accounting team based in London. The Management Accounting team is responsible for providing robust reporting and analysis across the organisation, to ensure that WaterAid UK makes effective financial decisions and long term plans aligned with the 10 year strategy.
About the role
As our Finance Business Partner you will regularly support and advise UK team leaders and senior managers to review financial aspects of their financial performance and plans, working closely with People, Finance & IT, Policy and Campaigns, and parts of the international programmes directorates.
- Regularly advise UK team leaders and senior manager to review financial aspects of their operational plans.
- Continue to develop the systematic forecasting process for departments and ensure robust 3 year financial plans are implemented
- Support strategic decision making on long term financial plans and modelling, supporting WAUKs 10 year strategy
- Develop enhanced self-service reporting relevant at budget holder and department level that supports optimal decision-making
- Create efficient finance processes that best deliver the needs of the organisation
- Provide training and advice to build the financial management competencies of budget holders
- Work closely with the wider finance and IS team on delivering the organisational priorities
Requirements
To be successful, you will need:
- Completed a professional accounting qualification (ACA, ACCA, CIMA, CIPFA).
- Experience of formulating, overseeing and reporting on operational plans, including KPIs.
- Demonstrable innovative ability; using data and insight to inform recommendations for improvements to products, processes or activities.
- Proven experience of using insight and analysis to provide trends, inform and drive business decisions.
- Keen interest in information systems, ability to learn new systems quickly.
- Experience of accounting for restricted funds, preferably in an international organisation.
- Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way.
- Highly organised, with the ability to prioritise and co-ordinate multiple tasks and confident to work independently.
- Excellent communication skills, both oral and written.
Although not essential, we’d prefer you to have:
- Working knowledge of a budgeting and forecasting system.
- Experience of using Power BI.
- Working knowledge of SUN Vision Excel, or a similar multi-dimensional accounting system.
- Knowledge of donor reporting requirements /experience of reporting to donors.
- Knowledge of development issues and the sector.
Closing date: Applications close 12:00 PM UK time on 9th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.
How to apply: Click Apply to complete the pre-screening questions and upload your CV
- Why are you interested in applying for this role, and what relevant experience do you have?
- What do you know about WaterAid and why do you want to work with us?
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,000 to £50,000 per annum
Hours: Full time, 37.5 hours per week.
Reports to: Programme Director
Direct reports: None
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.
We are now recruiting for three Transport Solutions Managers, one permanent position and two 24 month fixed-term contracts. These roles will lead the design and delivery of high-impact work focused primarily on accessible electric vehicle (EV) charging – a key priority for the Foundation. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.
While your core focus will be on EV charging, you also may be expected to lead and/or contribute to other transport projects across the transport themes.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.
What you will be doing:
- Lead the design and delivery of accessible EV charging initiatives, working closely with Programme Directors and partners across government, industry and the charity sector.
- Scope, commission and manage projects related to EV charging – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
- Bring technical and market understanding of EV charging (e.g. standards, installation, interoperability, user experience, accessibility requirements) to shape the Foundation’s approach in this space.
- Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
- Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
- Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
- Build and maintain relationships with key external stakeholders, including OZEV, DfT, BSI, chargepoint operators, local authorities, disability organisations and industry experts.
- Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
- Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
- Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.
Your experience:
Must haves:
- Experience managing complex projects, ideally in EV charging, transport, or energy sectors.
- Ability to translate technical or policy insight (e.g. standards, user experience, accessibility, or engineering considerations) into practical delivery and funding approaches.
- Experience managing projects or funding opportunities from inception through to delivery, ideally across multiple partners or suppliers.
- Strong stakeholder engagement and influencing skills, with the ability to work effectively across government, industry, and the charity sector.
- Excellent organisational and project management skills, with the ability to deliver multiple, complex workstreams to deadlines.
- Strong analytical capability, able to interpret data, research and qualitative insight to inform recommendations and decision-making.
- Excellent written and verbal communication skills, including the ability to produce high-quality reports, business cases, and presentations for senior audiences.
- Confident IT literacy, including Microsoft Office (particularly Excel and PowerPoint).
Nice to haves:
- Understanding of EV charging systems, standards (e.g. PAS 1899), and market dynamics.
- Experience working alongside government, local authorities, or industry partners on projects.
- Familiarity with innovation or funding mechanisms such as pilots, challenge funds, co-design, or commissioning frameworks.
- Understanding of wider disability and transport issues, such as the social model of disability and key accessibility barriers.
- Experience supporting or line managing others in a team or project context.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Marketing Manager to join our Marketing team.
Title: Senior Marketing Manager
Salary: £49,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
The Senior Marketing Manager is an integral role to ensuring we are reaching our audiences effectively. You will develop and implement marketing strategies for Anthony Nolan’s marketing campaigns and audience approaches, and support our fundraising, register development and patient services colleagues in delivering their campaigns with your team.
You will be responsible for developing and utilising insight to grow awareness in these audiences, driving brand uplift to encourage future action and loyalty. You will lead your team of audience specialist marketing managers in driving successful marketing campaigns and activity, leading on key audience journeys, and providing marketing advice and practical support to other teams across the organisation. You will work closely with and support the Head of Marketing & Brand to deliver against key marketing and organisational objectives.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the description on our website, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
East End Homes is partnering exclusively with Robertson Bell in their search for a permanent Group Financial Accountant.
East End Homes is a leading housing provider dedicated to building sustainable communities through high-quality homes, exceptional services, and operational excellence. Every member of the team shares a common mission: to improve lives through quality housing and outstanding support. Their strategic vision focuses on developing sustainable communities, increasing operational efficiency, and fostering innovation and community engagement.
They are now seeking a highly skilled Group Financial Accountant to take full responsibility for delivering accurate financial reporting, supporting compliance, and providing key insights to the organisation. This pivotal role will ensure robust financial controls, effective statutory and management reporting, and continuous process improvement across the finance function.
Key responsibilities include:
- Preparing and delivering accurate group financial statements in accordance with statutory and accounting standards.
- Supporting the production of management accounts, with detailed analysis to support decision-making.
- Ensuring compliance with all financial regulations, including VAT, tax, and other statutory requirements.
- Assisting with year-end processes, audits, and liaising with external auditors.
- Maintaining and improving financial systems, processes, and controls to enhance efficiency and accuracy.
- Supporting the finance team with technical accounting queries and process improvements.
- Contributing to the organisation’s financial planning and forecasting processes as required.
The Ideal Candidate Will Demonstrate:
- Proven experience in financial accounting, ideally within the social housing or a similar sector.
- Strong technical accounting knowledge, including IFRS and UK GAAP.
- Experience preparing statutory financial statements and managing audit
- Ability to work accurately under pressure and meet tight deadlines.
- Excellent communication skills, capable of liaising with external auditors and internal stakeholders.
- Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).
- A proactive, detail-oriented approach with a commitment to continuous improvement.
- Experience in leading or supporting on the implementation, enhancement, or integration of finance systems to improve reporting, automation, and data quality.
The role offers a generous 33 days on annual leave, highly competitive pension, and a flexible hybrid working model, requiring a minimum of three days per week at the head office located at 3 Resolution Plaza, London E1 6PS.
The closing date for applications is 7th December, but applications will be reviewed on a rolling basis—early submission is highly recommended.
Please submit your CV to Robertson Bell, East End Homes’ exclusive recruitment partner.
We’re looking for an exceptional Head of Management Accounts to lead our financial planning and analysis function and ensure our budgeting, forecasting and reporting processes deliver accuracy, insight and long-term financial sustainability. You’ll shape and develop the management accounting team while leading business partnering activity and strengthening financial understanding across the organisation.
The Role:
- Lead the Trust’s financial planning, budgeting, forecasting and reporting processes, ensuring accuracy, transparency and long-term financial sustainability.
- Act as a strategic financial partner to senior leaders, providing insight, analysis and recommendations that inform strategic and operational decision-making.
- Oversee financial management across all directorates, including cash flow, reserves and investment planning, ensuring alignment with organisational priorities and risk appetite.
- Support the CFO in the preparation of financial reports and presentations for trustees, funders and other external stakeholders.
- Lead the monthly management accounts, year-end process, audit activity and statutory reporting, ensuring compliance and timely delivery.
- Develop and embed a strong business partnering culture, building financial capability, confidence and accountability among budget holders and project leads.
- Drive the continuous improvement of management accounting processes, reporting and controls to enhance efficiency, consistency and data integrity.
The Candidate:
We are looking for candidates who have the following:
- CCAB qualification (CIMA, ACCA, ACA or equivalent international qualification).
- Proven experience leading management accounting and financial planning teams in a complex charity or commercial organisation.
- Significant experience developing and reviewing monthly management accounts, including reconciliations, variance analysis and forecasting.
- Excellent understanding of finance systems and data flow across diverse systems, including CRM integration.
- Demonstrable experience supporting restricted fund budgeting and monitoring, and financial partnering with fundraising or project-based teams.
- Excellent communication and stakeholder management skills, with the ability to influence and challenge constructively.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
- Enhanced Employer Pension
- Life Assurance
- Flexible & Hybrid Working Options
- Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
- Buy and Sell Annual Leave
- Enhanced Parental Pay
- Employee Assistance Programme
About Us: The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Do you want to join a passionate and driven Philanthropy team? Do you love uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference?
Working for this social welfare charity, you will lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights.
The charity are looking for a proactive individual with excellent analytical skills, a passion for prospect research, and a commitment to maintaining high-quality data.
This is hybrid role with 2 days per week in the London office.
The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The Role
Working with publicly available information, develop the prospect research function
Work with the team to provide high quality research materials
Ensure new prospects are identified across all fundraising streams
Develop and deliver an effective new business strategy for Trusts and foundations, focusing on the 5 and 6 figure + gift levels
Manage supporter information with respect, and maintain high quality data
Identify, develop and maintain cross stewardship opportunities with other engagement teams
The Candidate
Demonstrable experience of personally conducting research into high-net-worth individuals, companies or Trusts
Experience of retrieving, collating, analysing, distilling and presenting information from a wide range of sources
Experience of presenting research findings to a high standard in a readable, accessible format
Passion for Prospect Research
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Work setting: Remote working with travel into London once a month.
Contract: 12–18-month maternity contract
Benefits: Flexible working • Ongoing training & development • Supportive team culture • Meaningful, purpose-led work
TPP Recruitment is proud to be recruiting for an experienced and empathetic Case Manager on behalf of a highly respected, long-established industry charity. This organisation has supported working people for over 100 years and is widely recognised for delivering high-impact wellbeing and welfare services across the UK.
This Case Manager position offers far more than a standard support role. You will play a central part in delivering personalised, life-changing support to individuals facing challenges such as mental health concerns, financial hardship, employment issues, housing instability, family pressures and access to welfare benefits.
In this rewarding Case Manager role, you will:
- Manage a varied caseload, developing tailored support plans that focus on long-term, sustainable solutions
- Use your empathy, listening skills and professional insight to support individuals in distress
- Regularly review client progress and adapt support as circumstances change
- Liaise with external agencies, service providers and specialist organisations
- Facilitate mental health and wellbeing training, including Mental Health First Aid
- Support the grants process to ensure practical outcomes for clients
- Maintain accurate, confidential records in line with data protection requirements
- Contribute to service development and continuous improvement
- Participate in rota-based helpline support and welfare meetings
TPP Recruitment would be delighted to hear from you if you have:
- Experience working in a mental health or social care support role
- Strong empathy, resilience and emotional intelligence
- The ability to organise, prioritise and work under pressure
- Confident IT skills including Word, Outlook and online systems
- A flexible, solutions-focused mindset
- A genuine desire to build a long-term career within the charity sector
Why apply ?
You’ll be joining a charity with a powerful mission, strong values and a genuinely supportive culture. Staff are invested in, developed and encouraged to grow. This Case Manager role offers the opportunity to build a meaningful career where your work will have visible impact every single day.
Inclusion & Diversity
TPP Recruitment and our client are proud to be equal opportunity employers. We welcome applications from candidates of all backgrounds and identities and are committed to creating inclusive, diverse workplaces. Reasonable adjustments are available throughout the recruitment process.
How to apply
To apply for this Case Manager vacancy, please submit your CV to [email protected]
If you are an experienced Case Manager ready to take the next meaningful step in your career, do not delay in applying – TPP Recruitment is reviewing applications as they are received.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation.
The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL’s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL’s finance system operates effectively.
The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team.
ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation.
In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture.
ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues – from labour rights and sustainable livelihoods to biodiversity conservation – and are active across a diverse range of sectors. Find out more on our website.
Key responsibilities
Team management
- Oversee a team of 3 (2 direct reports) who process ISEAL’s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting
- Coordinate work planning, payment runs and monthly/quarterly accounting processes
- Work with the Finance Director to hold effective monthly Face to face team meetings.
- At times, provide back up and support to the different roles in the team
- Line manage, support and provide development and growth opportunities to direct reports
Financial accounting
- Responsible for and oversee the capture of all day-to-day transactions in ISEAL’s accounting records
- Reconcile balance sheet accounts on monthly/quarterly basis
- Oversee the payroll accounting, including 4 overseas payrolls
- Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC
- Oversee timesheet processes and the calculation/allocation of staff costs into accounting system
- Consolidate ISEAL’s accounts and forecasts into management accounting-packs
- Support on preparation of the statutory accounts
Wider responsibilities
- Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software
- Engagement with the wider organisation on questions of accounting processes
- Experience, knowledge and attributes
- ACA, ACCA or CIMA qualification, or equivalent level experience
- Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies
- Competent in the use and exploitation of accounting systems
- Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues
- High level of accuracy in own work and ability to check work done by others
- Excellent organisational and time management skills, with ability to establish priorities for self and others
- Ability to respond flexibly to demands of the role and work collaboratively in a small finance team
- Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions
- Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual
- Excellent written and spoken English
- Ability to manage and motivate others
Additionally desirable
- Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery)
- Interest in and motivated by issues of sustainable consumption and/or environmental issues
ISEAL´s culture and how we will help you thrive
Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.
These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.
We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.
Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.
We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years.
We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: Permanent Position
Salary: £52 – 58k pro rata, depending on experience
Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week)
Location: Based in ISEAL’s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK
Annual leave: 25 days / year increasing to 30 days over time.
Ideal start date: From Jan 2025. Our priority is to get the right candidate.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org.
Deadline for applications is 4 January. Please note that we will only contact shortlisted applicants.
Please note that we would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-12 January
Pre-interview timed exercises (between 60 – 90 minutes from home):
Panel interviews (in person): 28 January 2025
Decision: w/c 26 January
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.