Data insights manager jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
Ivy Rock Partners is delighted to be partnering with a dynamic, community-focused organisation to recruit a Finance Manager. This is an exciting opportunity for an experienced finance professional to lead and develop a high-performing finance team, ensuring strong financial management, compliance, and strategic decision-making.
About the Role
Reporting to the Head of Finance, the Finance Manager will be responsible for overseeing financial operations, managing a small team of 3, and driving continuous improvement across financial reporting, compliance, and commercial initiatives. This role plays a key part in shaping financial strategy and ensuring effective governance.
Key Responsibilities
- Lead and develop the finance team to ensure efficient service delivery across the organisation.
- Oversee month-end and year-end close processes, including reconciliations, journal postings, and variance analysis.
- Prepare timely and accurate financial reports for senior leadership, ensuring robust data to support decision-making.
- Ensure compliance with financial regulations and accounting standards, maintaining strong governance.
- Drive the budgeting and forecasting process, ensuring sound financial controls and resource allocation.
- Coordinate external audits and implement recommendations effectively. Manage cash flow and cost recovery processes to support business sustainability.
- Support system improvements, ensuring the organisation leverages technology for financial efficiency.
- Build strong relationships with internal and external stakeholders, communicating financial insights clearly.
About You
We are looking for a proactive and strategic finance leader with a strong background in financial management and team leadership.
Key attributes include:
- Qualified accountant (ACCA, CIMA, CIPFA, or equivalent).
- Proven experience managing financial operations in a complex organisation.
- Ability to translate financial data into meaningful insights for non-finance stakeholders.
- Strong knowledge of financial regulations, budgeting, and audit processes.
- Experience in housing, not-for-profit, or public sector finance is desirable but not essential
- . A proactive and problem-solving mindset, with a focus on continuous improvement.
Why Join?
This is a fantastic opportunity to be part of an organisation that makes a real difference to communities while offering a challenging and rewarding career path. You’ll be joining a supportive and collaborative environment where innovation is encouraged, and financial leadership plays a key role in driving success.
For more information, please contact Megan Hunter for a confidential conversation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Fundraising Manager
Reports to: Fundraising Director
Contract Type: Full-time, Permanent
Location: Based from one of our RTS offices with the expectation of at least 2 days a week in the office, with some flexibility to work from home, subject to business requirements and line manager approval.
Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday
Salary: £44,261 - £47,868 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays)
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Role Summary
We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. You will need good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which is essential in creating positive, lasting change.
As a Fundraising Manager, you will be responsible for managing a mixed portfolio of supporters with a view to growing this pool to deliver a mixture of revenue which can sustain and grow our ambitions and work. This will involve taking responsibility for nurturing and growing an existing philanthropic pool of funders whilst identifying, cultivating and mapping new high value opportunities, in excess of £75k. For your portfolio you will manage donor acquisition strategies, proposal writing and stewardship and supporter journey planning.
The role involves securing funding from various sources, including trusts, corporations, and individuals, to support the charity’s mission. This includes developing and maintaining strong donor relationships, managing a portfolio of donors, and managing fundraising pipelines.
The ideal candidate will therefore be proactive, results-driven, and skilled in developing insight-led strategies, managing solicitations, along with the ability to create processes, gather insights, and propose budgets. You’ll be passionate about continuous improvement, have a proactive attitude and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment, working with a supportive and forward-thinking team.
Key Objectives:
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As a member of the Fundraising team, you will work across all parts of the fundraising process, from prospect research all the way through to the fundraising ask.
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You will work collaboratively within the Fundraising team and the wider organisation to develop compelling fundraising proposals for corporate donors, high net worth individuals, community appeals and trusts and foundations.
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You will seek out and identify patterns of prospect and funder data and behaviours which inform our growth and generate ideas and solutions
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You will problem solve with others enabling planning and anticipation of challenges and opportunities
Fundraising Objectives:
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Develop a high value pipeline of prospects and funders which has a balanced approach across acquisition, retention and uplift to meet team targets and which provides the best supporter experience.
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Manage a personal portfolio through all stages of the fundraising cycle, within an overall fundraising team target, demonstrating an understanding of how to mitigate risk, maximise return on investment and give a focus to unrestricted income generation.
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Manage and cultivate prospect and funder relationships in their entirety, with responsibility for planning briefings, proposal writing, stakeholder engagement, reporting, stewardship, delivery, and evaluation.
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Research, prepare, and submit high-quality grant applications to charitable trusts, foundations, and other funding bodies utilising different funder approaches including bids, applications, proposals and EOIs, all delivering high-quality experiences and materials to secure funding.
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Monitor and report on the progress of fundraising activities and grant applications, providing regular updates to the management team.
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Plan and write bespoke engagement plans (e.g. stewardship reports), including report-writing and impact analysis, and coordinating event and PR milestone activities.
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Work with internal & external stakeholders to develop new projects and ensure donor requirements and engagement opportunities are met.
Team and Operational Objectives:
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Help colleagues and supporters overcome any challenges and maximise their fundraising efforts.
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Manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers
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Support funder account management and compliance through planning, financial budgeting, and record keeping.
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Ensure that systems and processes are effective, and that our database is updated and utilised as the central source of information for recording income, supporter interactions and reporting.
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Ensure all supporters are appropriately thanked and help develop specific supporter journeys.
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Identify potential funding opportunities and contribute to philanthropic discovery exercises across new territories and themes
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Build and maintain relationships with a range of stakeholders from corporate partners through to community groups.
Please note the key responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs.
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Person Specification
Experience (essential)
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Experience in a charity fundraising role.
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A successful track record of building strong internal and external relationships and generating income from a broad range of funders
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Experience in fundraising preferably from Trust and Foundations; both family, corporate and individual, and partnership bid development.
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Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship), required
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Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles
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Pipeline development and management thereof, to ensure multi year planning and team financial target contributions are reflected.
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Proven track record in achieving financial and non-financial targets and in forecasting/ setting KPI’s
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Experience in identifying and acquiring new business opportunities and creatively retaining long term funder relationships
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Knowledge of prospect research techniques
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Maintaining a library of templated materials
Experience (desirable)
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Knowledge of place-based fundraising
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Experience working with under-represented communities
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Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture
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Advancing or building digital capabilities to support work activities
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Managing relationship milestones in collaboration with colleagues to include performance tracking, solicitations and reporting
Skills (essential)
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Commitment to the aims and ethos of Right to Succeed and a genuine desire to bring about positive change for children and young people.
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Knowledge or experience in a broad range of high value income generation practices and legislation
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Highly proactive and organised, with strong project management skills including multitasking and attention to detail
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An ability to identify, research and qualify potential donors and explore networks.
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Excellent written and verbal communication skills, with the ability to adapt messages to different audiences and craft compelling grant proposals
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Ability to nurture, develop and promote effective relationships and communicate with colleagues, community members and funders
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Strong cross team planning and organisation skills ensuring lead time processes for tight deadlines, consultation and proofing
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Experience in utilising a range of printed and electronic resources and in working with databases to build a strong pipeline of funding and diverse portfolio of supporters
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Confident networker and relationship builder with excellent interpersonal, presentation, and negotiation skills
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Understanding of financial planning and business plans, ability to analyse accounts and data to inform funder activities, decision making and forecasting.
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Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.
Qualifications & knowledge (desirable)
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Awareness of local areas, key challenges and understanding of current contexts
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In-depth knowledge of education improvement and community development
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Demonstrated experience with Google Suite, fundraising CRM, project management tools
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CIOF or equivalent sector membership or qualification
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Sector Peer Network Participation and knowledge building
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Fundraising compliance knowledge – inc Data Protection and Due Diligence
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Timetable
Applications invited by 12:00pm Monday 19th May 2025
First Stage Interviews: Ongoing as applications received
This will be a two-stage interview process with a task to be prepared for stage 2.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
These dates may be subject to change.
The client requests no contact from agencies or media sales.
Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision.
You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences.
You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members.
You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering.
This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution.
Main responsibilities
Team leadership and development
- Lead and coach a team responsible for content creation, digital marketing, and membership campaigns
- Provide regular performance reviews and professional development opportunities for team members
Marketing and communications
- Work with teams to develop tailored marketing activity to promote products and services
- Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement
- Execute marketing campaigns across traditional, digital and social media channels plus experiential
- Manage the society’s website, overseeing content and performance and work with an agency for any development needs
- Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders
- Oversee the creation of engagement focused content across existing and emerging channels
- Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity
- Manage digital productivity tools and solutions to ensure good process and capacity tracking.
Membership growth and engagement
- Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty
- Analyse membership trends and member feedback to improve member services, benefits, and offerings
- Manage membership data and segmentation to ensure effective targeting and personalised communication with members.
Management and impact
- Manage the marketing budget ensuring cost-effective allocation of resources
- Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
- Use analytics tools and member data to track the performance of marketing efforts and membership engagement
Person Specification
- Experience in executing engagement focused marketing and communications
- Experience of membership engagement and recruitment
- Experience of platform management (web, emarketing, social media)
- Strong skills in data analytics, insight and impact measurement
- Excellent planning and project management skills
- Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels
- Proven skills with digital tools, systems integrations and automations
- Working knowledge of AI for improvement
- Leadership and team management experience and ability to coach staff to reach their potential
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better
reflect the community we serve and help broaden our perspectives.
Our values are:
- Celebratory – we celebrate the achievements in rheumatology
- Inclusive – we support everyone in the rheumatology community
- Sustainable – we work to reduce the impact of our activities on the environment
- Leading – we use our profile to drive change and support those working in the specialty
- Collaborative – we always seek to work with others to have a greater impact
To champion the specialty, influencing change and building a thriving community of best practice.
Senior Organic Social Media Manager
£57,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior Organic Social Media Manager. The Senior Organic Social Media Manager will play a leading role in UNICEF UK’s Organic Social team. You will support the Head of Organic Social Media to deliver an engaging social media strategy with our audience across our channels, supervising two and supporting the Head of Organic Social Media.
You will be responsible for ensuring the content on our channels supports UNICEF UK’s strategic priorities and upholds our brand values and inclusive storytelling principles. You will have a keen editorial eye across copy and content, collaborating with team members and key stakeholders to deliver best practice social media content.
This is a versatile role which requires significant experience and knowledge of audience insights and behaviour and the ability to apply this insight and evidence in an external and internal context to inform decision making. You will have significant experience of working in organic social media and communications for a complex global organisation with significant experience in risk management and mitigation in the social space. You will collaborate with colleagues across the organisation, at times this will include our Global Head Quarters. You will work collaboratively with the Head of Organic Social Media during times of crisis communications, including social listening.
This role will require some out-of-hours and weekend work for large-scale events, and you will join the team as a representative of the out-of-hours on call rota.
Act now and visit our website via the link, to apply online.
Closing date: 8am, Tuesday 6 May 2025.
First Round Interview date: Wednesday 21 / Thursday 22 May 2025.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



Database Manager - Fauna and Flora
£50,775
Cambridge / Hybrid
We are delighted to be partnering exclusively with Fauna & Flora, the world's oldest international conservation organisation, as they protect the diversity of life on Earth for the survival of people and planet. Working in close collaboration with local partners worldwide, they drive bold action and lasting impact - and now, they're transforming how they operate to do even more.
We're looking for a Database Manager to champion the roll-out and development of Salesforce, supporting their ambitious Fundraising team. This is a pivotal role in realising the full potential of Salesforce across the organisation - streamlining processes, optimising supporter engagement, and enabling data-driven decision-making.
Why This Role Matters
They're embedding a powerful new CRM platform, and you'll be central to its success. From leading the final stages of their Salesforce implementation to driving its long-term evolution, you'll ensure the system works seamlessly for users, supports income growth, and powers supporter journeys across multiple channels, including Marketing Cloud.
What You'll Do
- Manage, develop, and maintain Salesforce and associated systems.
- Train and support staff, field queries, and troubleshoot issues.
- Drive data quality and GDPR compliance, and support audits and Gift Aid processes.
- Collaborate with fundraising teams to design supporter journeys, improve donor retention, and generate actionable insights.
- Lead process reviews and implement smart solutions that enhance user experience and organisational impact.
- Explore and expand Salesforce functionality into other departments.
What You'll Bring
- Proven experience implementing, configuring, and managing CRM systems, especially Salesforce.
- Confidence in analysing complex datasets and delivering insight-led reporting.
- Understanding of fundraising principles, donor journeys, and supporter development.
- A proactive, collaborative approach and a passion for making technology work for people and planet.
What They Offer
- A permanent, full-time role (37.5 hours/week) based in their stunning central Cambridge office, with hybrid UK working options - more information available on application.
- Competitive salary of £50,775, with 8% pension contribution (after 3 months), life insurance (4x salary), and 25 days' holiday (plus public holidays and office closure over Christmas).
- The chance to shape the digital backbone of a mission-driven charity at the forefront of global conservation.
- A collaborative, forward-thinking culture based in the inspiring David Attenborough Building, a hub for environmental action.
Start date: As soon as possible.
If you're ready to apply your technical expertise to protect the natural world and drive real change, this is your chance.
Apply now and help us power conservation with data.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Service Director
Responsible for: Service Delivery team managers and administrator in Loughborough
Hours: 37.5 hours per week
Contract: Permanent
Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.
Salary:£36,900 - £41,000 per annum for full time hours
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.
Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.
Key Responsibilities:
Service Delivery:
- Lead and coordinate young people services in Loughborough.
- Ensure effective partnerships with social services and key external partners.
- Oversee and develop the service delivery team.
- Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
- Manage the service delivery team budget and grant-funded projects.
- Ensure high-quality service delivery in line with our Theory of Change.
- Oversee systems involved in service delivery, working closely with the Operations Manager.
- Manage and mitigate risks in service delivery.
- Ensure compliance with internal and external regulatory expectations.
- Participate in on-call duty as part of the team rota.
Service Development:
- Foster a learning culture, learning from young people and stakeholders.
- Develop young people services in collaboration with the Service Director.
General:
- Support the organisation’s activities and maintain data confidentiality.
- Embrace and reflect Baca’s Vision and Values in your work.
- Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
- Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
- Work flexible hours as needed.
Person Specification:
Character/Attributes:
- Highly organised, able to work under pressure and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Aligned with Baca’s values and strategic goals.
- Flexible and able to respond to change at short notice.
- Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
- Critical and creative thinker, able to innovate solutions and make challenging decisions.
- Resilient, able to work under pressure and meet deadlines.
Experience:
- Proven experience at Senior Manager level in a comparable organisation.
- Experience in delivering young people services and working constructively as part of a team.
- Experience in analysing service delivery challenges and presenting solutions.
- Experience in developing and leading high-performance teams.
- Experience in managing projects with multiple stakeholders, including user engagement and budgets.
- Experience in the charitable sector (desirable).
Knowledge/Qualifications:
- Relevant qualification from a UK recognised professional body (desirable).
- Strong Microsoft Office skills.
- Knowledge of issues faced by unaccompanied asylum-seeking young people.
- Genuine concern for those the charity serves.
- Knowledge of team motivation and support.
Skills:
- Excellent communication and presentation skills.
- Strong organisational, project, and time management skills.
- Strong leadership skills, able to motivate and make difficult decisions.
- Ability to translate vision into financial plans.
- Ability to manage multiple tasks and prioritise workload.
- Initiative and problem-solving skills.
- Ability to make decisions with incomplete information.
Other:
- Ability to drive/travel to all service locations.
- Enhanced DBS check required.
How to Apply:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is the perfect role for a senior fundraiser, who wants to use their skills and passion to create change in our local hospitals.
With experience of creating and nurturing relationships with major donors, trusts and foundations, and corporate partners, your work will touch the hearts and minds of existing and new supporters and funders across Bristol, Weston and beyond. You’ll leave them with no option but to donate, sign up or join us in an exciting partnership.
Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them.
We’re a busy, energetic charity, completely committed to bringing moments of joy, comfort and hope to those who need it most. This is the perfect role for a master communicator, who can deliver impactful and persuasive applications, appeals, pitches and presentations that create change.
The Philanthropy & Partnerships Manager plays a critical role in our small but high performing team. One week you’ll be working with colleagues to craft a new case for support or an ambitious application. The next you will be sharing the impact our funding has made, through amazing impact reports, heart-warming conversations, or emotive events.
If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others, or you feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply.
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater!
Please send your CV and a covering letter outlining how you meet the job description and why you would love to join the BWHC team.
We are a Disability Confident employer.
Deadline for applications: Monday 19th May, 11:59pm
Interviews planned for: week beginning Monday 2nd June (day tbc)
Benefits:
27 days annual holiday entitlement (pro-rata), plus bank holidays, a day off on your birthday, a bonus wellbeing day and three additional days during Christmas period, when the office is closed.
Hybrid working, with a great central Bristol location for office days.
Flexible working opportunities, with part time hours considered for the right candidate.
Employer pension contributions up to 8% matched.
Life insurance cover.
Blue Light card, with discounts across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more.
Excellent work culture and environment.
Access to an Employee Assistance Programme and cash health plan.
Social events with the whole team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a fundraiser looking for your next career move?
Great Ormond Street Hospital Charity (GOSH) are hiring for two Senior Fundraising Executives to join our direct dialogue team. One is a brand-new position and the other has come up following an internal move.
Our dialogue team work with a range of different agencies to deliver our face to face fundraising campaigns. These campaigns help fundraise to change children’s lives every single day.
These roles are known internally as Senior Individual Giving Executive – Direct Dialogue.
Salary
The salary for this position is £36,654 per annum and we operate a hybrid working model of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
This is a varied role encompassing:
- Campaign management for rolling fundraising activities.
- Defining campaign briefs and working closely with the Senior Management to deliver campaigns across door to door, private site, and street
- Managing relationships with third party agencies.
- Utilising data analytics to create reports and insights across all dialogue activity.
Skills, Knowledge and Expertise
- Previous project management experience, ideally within fundraising.
- Advanced Excel skills with the ability to do v-lookups, pivot tables and manipulate data.
- Relationship management experience.
- Ability to manage multiple projects simultaneously.
Exrerience working within the charity sector is beneficial for this role, but not essential.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Marketing Manager (Digital Fundraising Focus)
Salary: Circa £36,500 - £41,200
Charity: Community based
Hours: 5 days (1FTE) or 4 days (.8FTE) per week (flexible arrangements available)
Contract: Permanent
Location: Hybrid (London Borough of Brent and homeworking)
As the Marketing Manager you will lead this charity’s individual donor engagement, acquisition, and retention, aligning with fundraising targets. This role is ideal for an experienced Marketing Manager who resonates with their mission. The role focuses on developing digital marketing and donor management systems, providing strategic oversight of external communications.
Key Responsibilities
- Digital Marketing: Develop and implement a ‘test and learn’ digital marketing strategy targeting individual donors. Manage the CRM system for tracking and profiling supporters. Lead digital marketing campaigns, ensuring compliance with data protection regulations.
- Wider Marketing: Support broader marketing campaigns, establish media relationships, and promote digital and in-person events. Collaborate across teams to align digital marketing initiatives with organisational goals.
- Donor Engagement: Enhance donor engagement strategies to maximise retention and growth. Develop personalised communication plans and follow-up procedures.
- Content Strategy: Create and implement content strategies that align with their mission and resonate with the target audience. Oversee the development of digital and print materials.
- Performance Metrics: Monitor and report on the effectiveness of marketing campaigns, using insights to optimise strategies.
Person Specification
- Proven experience in digital marketing and fundraising.
- Planning, organisational, and people skills.
- Proficiency in CRM systems, email marketing (Mailchimp), social media management, and data compliance (GDPR).
- Ability to craft emotionally resonant messaging and manage content calendars.
- Exceptional analytical skills with a track record of using data to drive marketing decisions.
- Project management skills, with the ability to manage multiple projects simultaneously.
- Candidates from outside the non-profit sector are welcome, provided they demonstrate relevant skills and experience
Looking for your next big challenge? Want to see your ideas come to life? This could be it. Apply now.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
The Evidence & Evaluation Manager / Senior Economist will work in a dedicated Impact and Evidence directorate.
You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs.
- In the directorate, you will support the Head of Evaluation to ensure all Youth Futures’ investments are designed to provide robust evidence of what works.
- The postholder will design, commission and manage impact evaluations and support impact evaluation methods (through a statistics or economics background) within the team. Working closely with commissioned independent evaluators, programme staff, wider delivery partners and colleagues in our Grants and Investment directorate.
- You will also work with colleagues to develop new programmes, which will improve the evidence base on supporting young people into good jobs by working with partners able to run larger-scale trials.
- You will contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
How to apply:
Click the 'apply' button to be taken directly to our website. For more information and a full job description, please download the Recruitment Pack.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.
Individual Giving Manager
Annual Salary - £29,000-£33,000
Weekly Hours - 35 hours (full time)
Reporting To - Head of Fundraising
Contract Type - Permanent
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.
BENEFITS - Why Work With Us?
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Generous Holiday Allowance – Enjoy 32 days off a year, (including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
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Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
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Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
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Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
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Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.
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Parking - No need to play musical chairs with parking spots – we've got free parking just for you!
ABOUT US
Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.
DUTIES & RESPONSIBILITIES
In this exciting role, you will take the lead on delivering our Individual Giving and Legacy strategies — bringing fundraising campaigns to life through engaging appeals, supporter newsletters, and donor journeys that inspire action. You’ll develop and grow our young legacy programme, nurturing meaningful relationships with pledgers and prospects. Championing exceptional supporter care will be at the heart of everything you do, making sure every donor feels truly valued. You’ll work strategically, staying ahead of sector trends and ensuring we’re always following best practice, while also diving into the data — managing budgets, reporting performance through Salesforce, and using insights to drive smarter, more impactful fundraising. As part of the Fundraising Managers Team, you’ll collaborate across the charity and play an active role in shaping the future of our work.
You’ll Be Great If...
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Have hands-on experience managing individual giving and legacy programmes that truly connect with supporters.
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Know how to create compelling supporter journeys and deliver outstanding donor care that keeps people coming back.
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Can confidently juggle multiple projects with great attention to detail and top-notch time management.
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Are a natural communicator, able to tailor your message to any audience — from donors to internal teams.
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Feel at home using CRM systems (bonus points for Salesforce!), Canva, email tools, and social media ads to drive fundraising forward.
Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate. Challengers is a place where everyone can grow. We follow equal opportunities, so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day
Application closing date: Mon 5th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependant on experience
What is the Head of Product?
The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.
The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.
The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.
Responsibilities include:
- Define and communicate a product vision that aligns with strategic healthcare objectives.
- Lead the development, launch, and continuous improvement of digital solutions.
- Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
- Partner with internal and external teams to ensure alignment and adoption of digital products.
- Develop, motivate, and mentor a cross-functional team of product owners.
- Lead user research and leverage health industry trends and emerging technologies.
- Use data analytics to monitor performance and derive actionable insights.
- Provide clear reporting on product progress and outcomes to key stakeholders.
- Work with stakeholders to understand strategies and lead the development of digital roadmaps.
- Stay updated with health industry and technology innovations.
- Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
- Support demand management and technical project management to ensure successful delivery of digital products and enhancements.
What we’re looking for:
- Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
- Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
- Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
- User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
- Proven leadership of cross-functional teams, with hands-on capability when needed.
- Experienced line manager with a focus on coaching, performance management, and team development.
- Strategic and analytical thinker with a passion for innovation and problem solving.
- Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
- Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
- Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
- Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
- Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
- Willingness to work flexibly, including occasional weekends and national travel.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group is delighted to be working with an executive non-departmental public body to recruit a Director of Financial Planning and Analysis. This leadership role will oversee strategic financial planning, drive performance through data-driven insights, and build a high-performing global FP&A function. It offers the opportunity to influence executive decision-making, manage a growing team, and lead transformation during a period of significant organisational change.
Key responsibilities of the role:
- Provide strategic leadership for global financial planning and reporting, aligned with long-term organisational goals
- Lead development of multi-year financial plans, annual budgets, and forecasts, incorporating scenario planning and risk analysis
- Oversee implementation of a new FP&A system, enhancing forecasting through automation and driver-based modelling
- Build a high-performing FP&A function, introducing a new operating model and best-practice methodologies
- Deliver forward-looking financial insights to inform executive decision-making and identify key risks and opportunities
- Promote data-led planning using advanced analytics, real-time reporting, and business intelligence tools
- Manage and grow a multidisciplinary finance team, fostering performance, collaboration, and capability development
- Engage senior stakeholders to ensure robust financial governance, compliance, and strategic alignment
Ideal candidate profile:
- Professionally Qualified Accountant (ACA, ACCA, CIMA, or CIPFA)
- Proven experience in international, multicultural environments
- Demonstrated expertise in commercial finance and strategic financial management
- Track record of successfully leading organisational change and transformation initiatives
- Strong leadership capabilities with experience managing high-performing teams
Agency reference number: J88336
Location: Central London
Contract: Permanent
Salary: £95,000 - £100,000 per annum
Working hours: Full time
Working pattern: Hybrid (2-3 days per week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.