Data jobs in westminster, greater london
The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Structure
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Reports to: Director of Learning and Impact
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Direct reports: Programme Leads, Programmes Coordinator
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Location: Haringey, with travel across London boroughs as required
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Hours: 40 hours per week (including 1 hour lunch break)
Benefits
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25 days annual leave plus 8 bank holidays, your birthday off, and an extra day per year of service (up to 5 additional days)
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Death in Service cover (up to 4x annual salary / fixed amount for part-time roles)
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Enhanced sick pay
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Eye care benefits for those using display screens
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Up to £750 annual CPD budget to support your professional development
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A dedicated wellness package promoting staff health and wellbeing
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Team building and transformation days to strengthen collaboration and personal growth
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Professional mentoring and ongoing supervision
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A comprehensive induction and training programme to help you thrive from day one
About Sister System
Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.
Our approach is co-designed with care-affected young women to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.
Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse.
Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive.
Our Programmes
All our programmes have been co-curated with young women in care and are built upon proven therapeutic models of intervention. We deliver a set of inclusive, empowering, enabling, and exploratory programmes. These focus on self-education, investigating the social and emotional impact of the transition to womanhood and creating a network of sisters who can continue to support each other's growth throughout key transitional periods. Our programmes are delivered in such a way that sisters at any stage of educational attainment can access, learn, grow, and thrive.
Job Purpose
Sister System is seeking an experienced and dynamic Head of Programmes to lead the operational delivery and continuous improvement of our mentoring, learning, and development programmes for care-affected girls and young women aged 13–24. The postholder will oversee the full programme cycle — from referral and assessment through to delivery, evaluation, and progression — ensuring all work is trauma-informed, evidence-based, and aligned with Sister System’s mission and OCN accreditation standards. Acting as the central link between the leadership team and delivery staff, the Head of Programmes will manage and develop a high-performing team, maintain quality assurance across all programme stages, and foster strong partnerships with schools, local authorities, and community organisations to drive measurable impact and long-term systemic change.
This role holds operational oversight of all programme delivery, team management, and quality assurance, ensuring that our work achieves its intended outcomes, aligns with our organisational strategy, and continues to grow in impact and reach.
Key Responsibilities
Programme Leadership and Delivery
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Lead the design, coordination, and delivery of all Sister System programmes, services, and activities in line with organisational aims and funder requirements.
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Oversee programme planning, scheduling, and annual mapping to ensure smooth delivery and strategic alignment across all three stages (Enable, Enhance, Empower).
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Work with the Safeguarding Lead to manage referral, assessment, and placement processes to ensure beneficiaries are appropriately matched to programmes and mentors, maintaining high standards of transparency and accountability throughout.
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Ensure all delivery follows Sister System's three-stage programme model, safeguarding standards, and quality expectations. Support programme delivery where needed, maintaining a visible leadership presence.
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Monitor the service user journey using Sister System's monitoring and evaluation tools and Salesforce CRM, working with the Head of Monitoring & Evaluation to track progress against work plans, indicators, and our evaluation framework.
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Conduct regular programme review meetings with team members and stakeholders to enhance information sharing, efficiency, and effectiveness of programme implementation.
Programme Quality and Impact
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Oversee programme quality assurance, including risk assessment of referrals, benchmarking, and monitoring of Development & Progress reports.
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Work with the Internal Quality Assurer to ensure delivery meets agreed quality standards.
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Maintain oversight of portfolios of work produced by learners and mentors towards their qualifications, in collaboration with the Learning & Development Lead and EET Progression Lead.
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Support the collection, analysis, and reporting of programme data to evidence impact and inform organisational learning.
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Play an active role in the impact evaluation cycle, managing and adapting programmes in line with outcomes and goals.
Operational and Team Leadership
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Lead and support the mentor team in effective caseload management, ensuring appropriate workload balance and delivery quality.
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Line manage key programme staff, providing guidance, support, and supervision in line with organisational policies. Support staff wellbeing and development, ensuring a positive working environment.
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Ensure timely completion of paperwork, reports, and monitoring requirements across all programmes.
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Lead regular team meetings, contributing to a reflective, learning-focused organisational culture.
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Support implementation of Sister System's performance management systems and processes.
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Ensure compliance with all relevant policies and procedures, specifically safeguarding, Child Protection Policy, and Code of Conduct.
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Encourage a culture of learning, creativity, and innovation. Maintain good team communication and dynamics, taking remedial action when problems occur.
External Partner Management
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Commission and manage a pool of external facilitators and delivery partners to meet agreed programme outcomes.
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Build and maintain strong relationships with referral partners, funders, and external stakeholders to support programme delivery and growth.
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Represent Sister System externally, promoting our model of culturally responsive, trauma-informed mentoring.
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Ensure all staff, partners, and stakeholders have clear understanding of Sister System's mission, vision, values, and policies, reflected in programme implementation.
Strategic Development and Business Growth
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Contribute to the development of Sister System's programme strategy, aligning delivery with the 3-year plan and long-term system change goals.
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Contribute to Sister System's strategy development and revision by providing feedback on programme reach, impact, and strategic planning.
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Identify opportunities for programme innovation and growth, including developing new partnerships and supporting funding applications.
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Support senior leadership in reporting to funders and partners, contributing to organisational learning and sustainability planning.
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Represent Sister System at sector events and forums to promote our work and influence best practice in mentoring care-affected young women.
Safeguarding
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Sister System places the highest priority on safeguarding and promoting the welfare of children and young people.
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The Head of Programmes will serve as a Designated Safeguarding Officer (DSO) with responsibility for safeguarding in the organisation, maintaining good knowledge of safeguarding guidance (including Keeping Children Safe in Education and Working Together to Safeguard Children) and related legislation (e.g., the Children Act 1989).
Person Specification
Essential – Knowledge & Experience
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Significant experience in programme management, delivery, and coordination within the charity/social impact sector
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Proven track record of managing multiple programmes or projects simultaneously, meeting targets and deadlines
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Experience of line management and team leadership, including supervision and performance management
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Experience managing relationships with external stakeholders, including funders, delivery partners, and referral agencies
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Experience in safeguarding and child protection, including handling disclosures and managing risk
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Knowledge of the challenges faced by care-experienced young women and the care system
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Knowledge of effective monitoring and evaluation approaches and impact measurement
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Awareness of equality, diversity, and inclusion principles in service delivery
Desirable
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Experience working with vulnerable young people, particularly care-experienced individuals or young women
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Experience in mentoring programmes or youth development initiatives
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Experience working with trauma-informed and culturally responsive approaches
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Experience of co-production or 'by and for' programme design with service users
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Experience in qualifications-based programmes (e.g., accredited learning)
Skills & Abilities
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Excellent programme planning, coordination, and organisational skills with strong attention to detail
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Strong analytical skills with ability to interpret data and use it to inform decision-making
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Excellent written and verbal communication skills
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Ability to manage competing priorities and work effectively under pressure
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Strong relationship-building skills with ability to work collaboratively across teams and with external partners
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Highly developed cultural awareness and ability to work well in an environment with people from diverse backgrounds and cultures
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Problem-solving skills with ability to adapt plans and respond to challenges
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Ability to lead, motivate, and support a team, fostering a positive and reflective culture
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Strong administrative and IT skills, including proficiency with databases and monitoring systems
Personal Qualities
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Passionate commitment to Sister System's mission of supporting care-experienced young women
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Strong alignment with Sister System's values and approach, including 'by and for' and trauma-informed practice
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Empathetic and non-judgemental approach to working with vulnerable young people
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Resilient and able to manage emotional demands of the role while maintaining professional boundaries
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Flexible and adaptable approach to changing circumstances and organisational needs
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Commitment to continuous learning, reflection, and professional development
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High level of integrity, professionalism, and accountability
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Able to maintain confidentiality and handle sensitive information appropriately
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You will demonstrate Sister System’s values: Tenacious, Solution-focused, Masterful, Collaborative and Evidence-based
Other Requirements
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Enhanced DBS check will be required for this role
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Right to work in the UK
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Willingness to work occasional evenings and weekends as required by programme delivery
Safeguarding and Safer Recruitment
Sister System is committed to safeguarding and promoting the welfare of all children, young people, and vulnerable adults. The successful applicant will be required to complete an enhanced DBS check and provide two satisfactory references.
Equal Opportunity Statement
Sister System is an equal opportunity employer. We welcome applicants from all backgrounds and lived experiences, and we are committed to fair, inclusive and transparent recruitment. If you need any reasonable adjustments during the application or interview process, please let us know.
Recruitment Process
The post will be advertised from 16th December 2025; applications will close on 12th January 2026.
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First round of interviews will be 22nd January 2026,
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Second round interview will commence from the week of 26th January 2025
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
The client requests no contact from agencies or media sales.
Play a key role in a pioneering £1m Maudsley funded programme transforming how primary care supports young people. As Research Fellow, you’ll lead research and evaluation activity across four South London boroughs and help build WCC’s growing national evidence and insight function.
This post offers an exceptional opportunity to be part of an innovative and rapidly developing programme that blends real world service change with high quality research. Working across the South London and Maudsley (SLaM) boroughs — Lambeth, Lewisham, Southwark and Croydon — you will document, analyse and demonstrate the impact of new youth friendly primary care approaches as they are designed, implemented and adapted.
Supervised by Dr Ann Hagell (Consultant to The Well Centre Charity) and Professor Johnny Downs (King’s College London), you will join a collaborative and multidisciplinary partnership that includes KCL’s CAMHS Digital Lab, primary care teams, youth workers and community stakeholders. This is a rare chance to contribute foundational insight to a charity entering its national scaling phase.
About The Well Centre Charity
The Well Centre Charity exists to ensure every young person has access to health support that is holistic, youth friendly and free from barriers. Our model brings together GPs, Health and Wellbeing Practitioners and mental health practitioners to deliver integrated care in a way young people value.
Rooted in Lambeth, the Well Centre model has inspired services across South London and beyond. We are now building the research, learning and system infrastructure required to scale this approach nationally. Joining us now means shaping our evidence base and strengthening our role as an innovation partner to local and national systems.
This post is funded by the Maudsley Charity, but the employment contract will be held by Herne Hill Group Practice, the home of the original Well Centre.
About the Role
As Research Fellow, you will lead research and evaluation for the Maudsley programme and contribute to the wider evidence and insight function of WCC. You will use both qualitative and quantitative methods, support digital innovation with KCL, and help ensure that young people’s experiences, outcomes and priorities shape service development.
Your work will inform commissioners, clinicians and system partners working to reduce health inequalities and strengthen support for adolescents across South London and beyond.
What You’ll Do
You will:
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Design and deliver research and evaluation that tracks the rollout of new Well Centre–style services
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Use mixed methods to understand how services improve young people’s outcomes and experiences
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Analyse quantitative and qualitative data and translate findings into actionable recommendations
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Work closely with the CAMHS Digital Lab to support digital innovation and data capture
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Contribute to co production and engagement with young people and community voices
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Prepare protocols and support ethical approval processes
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Produce high quality reports, presentations and publications
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Synthesise evidence for commissioners, clinical partners and funders
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Champion evidence led practice within WCC and the wider programme
About You
We are looking for a thoughtful, curious and motivated researcher who wants to make a tangible difference to young people’s lives. You’ll value collaboration, bring intellectual rigour and enjoy working in a small team where flexibility, initiative and shared purpose matter more than hierarchy.
Essential Criteria
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Postgraduate degree (e.g., MSc) in epidemiology, biostatistics, public health, social sciences or related discipline
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Experience setting up or supporting research studies, ideally in adolescent or population health
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Ability to translate complex findings into accessible insights for diverse audiences
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Strong literature synthesis and critical appraisal skills
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Excellent written and verbal communication
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Strong organisational skills with the ability to manage competing priorities
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Experience working in multidisciplinary teams
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Knowledge of ethical research practice and GDPR compliance
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Ability to form effective working relationships with colleagues, partners and stakeholders
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Experience of qualitative research with young people
Desirable
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PhD (completed or near submission) in a relevant field
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Experience in adolescent health, youth development, primary care or CAMHS
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Familiarity with NHS datasets and publicly available health and mapping data
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Understanding of SNOMED, Read Codes or clinical phenotyping systems
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Experience with ethical approval and information governance processes
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Strong quantitative or analytical skills using R, Python or STATA
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Experience of co design with young people
What We Offer
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The chance to be part of a pioneering programme improving adolescent health
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A supportive, collaborative and values led culture
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Opportunities for publication, innovation and professional development
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Hybrid working and flexibility
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Autonomy to contribute creatively to a growing organisation
Benefits
(Herne Hill Group Practice employment terms)
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Company pension
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Cycle to Work scheme
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On site parking
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Referral programme
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Sick pay
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Generous annual leave
Job Details
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Job type: Full time or part time
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Hours: Up to 37.5 per week
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Salary: £34,960.82 – £40,000 per year
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Location: Hybrid remote, London SW2 3UP, with travel across the four SLaM boroughs
Scaling the Well Centre model nationally so young people can access integrated, youth friendly health and wellbeing support.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2STEM Alumni Officer
Job Description
Reports to: Head of Programmes
Part Time (0.6) - £27,675 FTE
As the Alumni Officer, you will be someone who enjoys working with young people and is passionate about supporting them to progress to vibrant degrees and careers in STEM. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic backgrounds accessing STEM education and careers across the UK.
The Alumni Officer will deliver the continuation of support for hundreds young people who complete the In2STEM programme every year, supporting them with continued support throughout year 13/S6 as they progress to post FE education, apprenticeships and training, and providing long term careers opportunities.
The post holder will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.
In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.
Your specific duties will include:
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Evaluate existing alumni activities to recommend and implement improvements and new initiatives to support the delivery of a high quality programme experience to support In2STEM alumni, aligning with learning objectives, feedback and our theory of change.
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Develop and deliver engaging alumni communications e.g. newsletters & email updates, to keep In2STEM alumni informed of news, opportunities and events.
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Plan, organise and support the delivery of online workshops aligned to support In2STEM alumni progression milestones.
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Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate In2STEM participant progression.
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Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.
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Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.
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Work closely with the In2STEM programme and fundraising teams to ensure funder requirements are met.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Essential:
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Prior experience managing alumni communities.
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Prior experience of working with students transitioning from further education (particularly year 13/S6) into STEM degrees and careers.
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details
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Experience delivering programmes and/or projects within the education, career development and/or employability sector.
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An understanding of the social and economic barriers that prevent some people from progressing into STEM degrees and careers.
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Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering events, both online and in-person, such as workshops and networking events.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, email marketing software.
Desirable:
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Level 6 qualification or higher in careers guidance and development from the CDI.
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Prior experience of working with Gatsby Benchmarks of good careers guidance.
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.
You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please provide a CV and cover letter outlining your suitability for the role
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
About the Role
Do you have a creative flair and a passion for collaboration? We’re looking for someone to help shape and deliver a public engagement and events programme that showcases Headway East London’s occupational projects in art, food and music, strengthens partnerships, and raises awareness of brain injury.
The role is to work closely with our members, you will co-produce events, workshops and creative projects that highlight their experiences and talents. Also, nurture and develop relationships with partners and stakeholders, identify new opportunities for collaboration and ensure members are meaningfully involved in all aspects of engagement.
Principal Duties and Responsibilities
Public Engagement Programme Delivery
- Support the delivery of a public engagement programme that raises awareness of brain injury and showcase our creative work in art, food, and music.
- Work closely with the Director of Development and staff teams to identify and develop opportunities for public engagement (e.g. exhibitions, performances, and community events).
Member Co-production and Creative Participation
- Work closely with members to support their participation in projects and events, ensuring their voices and experiences contribute to the planning and delivery.
- Support in facilitating steering groups or member planning sessions to shape ideas and gather feedback for improvements.
Partnerships and External Relationships
- Support in building and maintaining positive relationships with local organisations, cultural venues, and community partners to broaden our reach and profile.
- Represent Headway East London at events, meetings and community forums, acting as a positive ambassador for the organisation and its members.
Event, Operations and Delivery
- Support all logistical aspects of events, including venue booking, liaising with suppliers, organising materials, and coordinating volunteers.
- Contribute to event promotion and audience engagement, including managing guest lists, ticketing, and attendee communications.
Monitoring, Evaluation and Reporting
- Support the collection of feedback, stories, and data from events and projects to evaluate their success and impact.
- Support with monitoring and reporting processes that inform fundraising, communications, and project planning.
Key Relationships - Internal and External
Internal: All staff, Members (service users) and their families, Volunteers
External: Public audiences - supporters and funders Partner organisations, Corporate stakeholders, Contractors
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
The role
The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.
Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
· Applicants in Scotland: Disclosure Scotland Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Fixed-term contract (12 months, with possibility of extension)
1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)
£25,500 FTE (£7650 pro rata)
Location: Remote, with one working day per month in central London
Reports to Director
Application: CV and cover letter required
The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.
About the Role
The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.
The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.
Key Responsibilities
Public Enquiries & Communication
· Respond promptly and warmly to all phone and email enquiries.
· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.
· Provide accurate information about our support services, events, and resources.
· Represent the charity’s ethos through clear, compassionate communication.
Training Enquiries
· Act as the first point of contact for training-related emails and requests.
· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.
· Liaise with the Director to ensure training enquiries are processed efficiently.
Administration & Organisation
· Maintain accurate records, spreadsheets, and digital systems.
· Support the maintenance of internal calendars, logs, and shared documents.
· Assist with general administrative tasks requested by the Director.
· Uphold confidentiality and GDPR standards at all times.
Outreach & Signposting
· Share information about the charity with councils, community organisations, and services as required.
· Support simple introductory outreach activities to raise awareness of our offerings.
General Responsibilities
· Work in alignment with the values and ethos of The Loss Foundation.
· Participate in team communication and supervision where appropriate.
· Undertake any other reasonable duties in line with the role.
About You
We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.
Key Skills and Experience
Experience in an administrative, enquiries-based, or customer-facing role.
Strong written communication skills and a warm, steady phone manner.
Excellent organisational skills with strong attention to detail.
Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).
Experience handling sensitive information or emotional subject matter.
Ability to work independently and remotely.
Key Qualities
Compassionate, grounded, and emotionally mature.
Highly organised, reliable, and proactive.
Sensitive to the needs of bereaved individuals.
Calm and confident when managing competing demands.
Committed to our ethos and values.
What difference will you make?
As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.
Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.
Application: CV and cover letter required
A cover letter and CV are required to apply.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
My client, a well known charity, is looking to recruit a permanent business partner to join the team. Based from home, with some travel throughout the year, the role will be to deliver financial data, analysis and support to managers across the business whilst developing and delivering good quality budgeting and forecasting tools which will help provide specialist financial advice for informed decision-making.
Day to day your role will include:
- To be part of all financial planning and business planning cycle activities, to include the annual budget, Medium Term Business Strategy and quarterly rolling forecasts.
- Deliver high-quality financial information on a regular and adhoc basis which may include daily, weekly, monthly cycles
- Transform data into relevant information; identify trends, and deep-dive into variances.
- Consult closely with stakeholder to understand current and future business needs and ensure the necessary resources and plans are in place.
- Interpret and interrogate the financial data in order to identify key areas of the business for development and performance review.
- Ensure statistical returns are completed as required by law and results analysed for benchmarking against the sector and key competitors (to include charity sector external reporting)
To be considered for the role you will need to be a fully qualified (CCAB) finance professional with previous experience in business partnering as well as in the charity or another regulated sector.
This is a home based role but some travel will be required throughout the year. The salary range is £52,265 to £72,927.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.
The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.
Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.
Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.
What we are looking for
This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment. To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills. You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload. An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.
This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.
If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.
Our mission is to be the countryside charity of choice for people living and working in rural and farming communities across the UK
The client requests no contact from agencies or media sales.
Development Manager
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development & Communications
Salary: £33,410 – £36,678
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.
This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.
This role will be responsible for:
Funding Development & Applications
• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.
• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.
• Research and identify new funding opportunities to maintain a strong pipeline.
• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.
Relationship Management
• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.
• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.
• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.
Campaigns & Individual Giving
• Lead individual giving activities.
• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.
Storytelling & Impact
• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.
• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.
The ideal candidate will have:
• Experience in fundraising or partnership development within the charity or social impact sector.
• A strong track record of writing successful funding proposals and trust/foundation applications.
• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.
• Experience researching prospects and managing a varied funding pipeline.
• Confidence presenting to funders and external audiences.
• Strong relationship-building skills with individuals and organisations.
• The ability to work with data and monitoring insights to strengthen reporting and funding cases.
• Excellent organisation and multitasking skills in a fast-paced environment.
• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.
Benefits:
• A friendly, supportive team.
• Opportunity to engage with global partners and influential funders.
• Autonomy to shape fundraising approaches and contribute innovative ideas.
• Healthcare cash benefit scheme (with the option to include partner/children).
• Corporate eye-care scheme.
• Life insurance.
• Non-contributory Group Personal Pension Scheme with 7% employer contribution.
• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).
• Cycle to Work scheme.
• Season Ticket Loan.
• Ability to swap two bank holidays to suit personal needs.
• Flexible working policy that supports staff wellbeing.
• Access to internal and external training opportunities.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.
Email your application via the Oasis Charity Jobs Website. Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 4th January 2026.
Registered Charity No. 1127321
We cannot sponsor applicants at this time.
The client requests no contact from agencies or media sales.
Business Development & Partnerships Administrator
Salary: £26,607
Contract: Permanent
Hours: Full-time
Location: Hybrid (40% office-based)
Start date: ASAP
Reports to: Business Development & Partnerships Manager
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.
About the Role
We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.
This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.
Key Responsibilities
Client Support & Administration
· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.
· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.
· Support trainer deployment and logistics, ensuring accuracy of client information.
· Gather and organise client feedback after sessions, highlighting any issues to the Manager.
· Maintain positive client relationships to encourage repeat business.
· Support basic outbound sales activity, including follow-up emails and sharing product information.
Marketing & Communications
· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.
· Maintain accurate commercial information on the Trust’s website.
· Prepare materials for events, trade shows, and conferences and represent the Trust when required.
· Track marketing activity performance and maintain enquiry/campaign records.
Product Quality & Development
· Support administration of the training consultant pool, maintaining documentation and onboarding records.
· Coordinate quality-assurance processes by collecting feedback and organising observations.
· Support updates to training materials, consultancy packs, and digital product content.
Person Specification
Essential
· A strong interest in the mission and values of the Suzy Lamplugh Trust.
· Experience in administrative support within a customer-facing or commercial environment.
· Strong organisational and time-management skills with the ability to meet deadlines.
· Confident communicator (written and verbal).
· Ability to work independently and collaboratively in a small team.
· High attention to detail and accuracy in data entry and record keeping.
· Strong IT skills, particularly Microsoft Office (Excel essential).
Desirable
· Experience using Salesforce or similar CRM systems.
· Experience in a charity or small organisation.
· Experience supporting sales, customer service, or marketing functions.
· Knowledge or experience relating to the VAWG sector.
Personal Attributes
· Positive, proactive, and adaptable.
· Self-motivated, reliable, and organised.
· Logical and solution-oriented.
· Supportive team player with a “can-do” attitude.
Special Requirements
This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).
Application Process
To support a fair and values-based recruitment process, all applicants are asked to submit:
1. CV
2. A covering letter to outline:
a. how your personal values align with the values of the Suzy Lamplugh Trust
b. What do you think good customer service looks like
This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
- Do you love working collaboratively in a busy vibrant environment?
- Could you contribute to the development of current and new activity to benefit older people?
Manage our Community Support Team at Age UK Sutton
The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton. The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework.
The service provides free, confidential and impartial information and advice to all older people and their families and carers. We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.
The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported.
We are looking for a supportive and engaged Manager who:
- Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
- Can work on their own initiative, monitoring and meeting targets and problem solving
- Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
- Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
Our Mission is to make Sutton a more Age Friendly place.
The client requests no contact from agencies or media sales.
We’re looking for someone to provide operational leadership for our Carer Support Service, ensuring safe, consistent, and compassionate handling of enquiries and triage aligned with our service model.
Key responsibilities include:
- Overseeing our Carer Support Line and initial triage, ensuring informed and proportionate decisions.
- Managing daily enquiry flow, guide team members, and coordinate early intervention cases for appropriate allocation.
- Holding a mixed caseload, including mid- high complexity cases, and act as deputy operational lead when required.
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
Do you have the skills to develop clear, impactful policy that helps drive meaningful change? We’re looking for a Policy Officer to play a vital role in shaping Shelter’s policy agenda and strengthening our voice in the fight for home.
About the role
This is a great opportunity for someone who wants to use their policy skills to help end homelessness and improve housing in England. Working as part of Shelter’s Policy Team, you will be responsible for helping to develop Shelter’s policy and responding to government initiatives on a range of housing policy areas. It includes helping to develop innovative and workable proactive policy solutions to fix the housing emergency.
Role specifics
You’ll bring strong knowledge of social or economic policy and the ability to analyse complex issues in a wider context. You’ll have experience working with both quantitative and qualitative evidence to identify trends and develop clear, evidence-based solutions to structural social problems. You’ll also be confident in producing policy analysis that supports communications, campaign goals and the wider political landscape. A passion for tackling inequality and insight into the challenges faced by people experiencing homelessness, and an anti-racist approach to your work would all be valuable.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The team is seven people strong and sits within the Advocacy and Activism branch of the Communications, Policy and Campaigns division. Using the latest data, research and intelligence from our services, and working with people with lived experience, we analyse the problems in our housing system and identify effective and creative solutions.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people engaged in the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director of Transformation (DDaT)
A leading national charity is seeking an Interim Director of Transformation (DDaT) to guide the organisation through a crucial 18 month period of modernisation. This is a senior mandate suited to someone with broad technology leadership experience in fundraising charities of around 100–250 employees, and the capability to drive major transformation programmes to completion, including a significant CRM migration and the development of a modern data platform.
In this role, you’ll take responsibility for ensuring the charity’s technology architecture is coherent, scalable and secure, overseeing key platforms such as Salesforce, Microsoft 365/Azure, and the charity’s evolving data lakehouse. You’ll bring structure to delivery and operations, managing internal teams and external partners, strengthening SLAs, and championing agile ways of working to ensure the organisation receives a high-quality, modern, and responsive technology service.
You’ll also lead the organisation through a substantial period of change, working closely with fundraising, digital, and operational teams to ensure technology aligns with strategic goals, particularly the ambition to scale income and deepen supporter engagement. Strong stakeholder management will be essential, as you will advise senior leaders and the Board on technology, risk, cybersecurity, and organisational readiness, while helping staff navigate a major shift in the charity’s digital and data capability.
Key skills & experience
- Senior, broad technology leadership within fundraising charities or similarly complex NFP environments (approx. 100–250 staff).
- Strong transformation experience across digital, CRM, data platforms, governance, and cloud architecture.
- Proven track record steering major CRM programmes (ideally Salesforce) and evolving modern Microsoft 365/Azure environments.
- Excellent stakeholder and change management capability, with the ability to influence at executive and Board level.
Salary: £100,000 – £120,000
Contract: Interim (18 months + potential to go perm)
Location: London (flexible hybrid working)
