Data jobs in woking, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
You will be based in our office in Teddington and provide outreach and home visits to people living all over Richmond borough working within our team of experienced benefits advisors and volunteers.
The Benefits Service provides disabled people and carers with one-to-one confidential advice on disability benefits including support with form filling, application forms and appeals, outreach work and home visits.
As a Welfare Benefits Adviser, you will:
- Provide clear, accurate, and confidential advice on disability-related welfare benefits, including PIP, Universal Credit, ESA, and DLA
- Support clients with benefit applications, appeals, and refer on for tribunal representation
- Offer advice in person, over the phone, online, and via written correspondence
- Work collaboratively with other professionals to provide holistic support
- Help ensure that no disabled person misses out on the financial support they are entitled to
Our clients are often in very difficult and challenging circumstances. This role requires someone who is resilient, empathetic, organised and has attention to detail. You will enjoy empowering people and making people aware of their rights and entitlements. You will have a background in advice giving, with knowledge of welfare and benefits, particularly those for disabled people and carers. The work can be stressful at times with a lot of pressure and deadlines, however, this is a rewarding role where your knowledge and empathy can truly change lives.
About you
We welcome experienced benefits advisors to apply for this role. Further or refresher training can be provided. You will receive on the job training and one to one support from our team and we can provide comprehensive training courses for you to develop your skills.
We are seeking someone who:
- Has experience providing welfare benefits advice, particularly around disability-related entitlements
- Understands the barriers faced by disabled people in accessing services and support
- Communicates complex information clearly and respectfully
- Is organised, self-motivated, and comfortable managing a busy caseload
- Is committed to upholding equality, dignity, and inclusion in all aspects of their work
You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. Please ensure you tailor your cover letter to the Job Description and your experience.
We actively welcome applications from Disabled people and those with lived experience of disability. We are committed to building a diverse team and strongly encourage applications from underrepresented groups. Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition you would like considered.
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.





The client requests no contact from agencies or media sales.
About us
A caring organisation with a rich history.
Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.
About the role
This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.
We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:
- proactively nurture and grow our relationships with existing supporters
- develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
- create compelling funding applications, reports and communications which demonstrate our impact
- raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.
Working partnerships
Internal:
- Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.
External:
- Consultants, agencies and suppliers.
Key objectives and responsibilities
- Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
- Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
- Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
- Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
- Prepare written reports on activities, progress and income against objectives.
- Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
- Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
- Gather case studies for use in fundraising communications, applications and reports.
- Undertake administrative duties such as thanking donors and other routine office procedures as required.
- Carry out other tasks as required by the Fundraising Manager and Fundraising Team.
Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.
All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.
Please see the full job description and person specification attached.
No agencies, please.
The client requests no contact from agencies or media sales.
Join the Bone Cancer Research Trust to lead our trusts and foundations fundraising, securing c.£500,000 per year to support life-changing bone cancer research and patient services. You’ll shape a strategic fundraising programme, building multi-year partnerships while delivering immediate income targets.
We’re looking for a proactive, strategic fundraiser with strong relationship-building and analytical skills, confident representing BCRT externally, developing compelling proposals, and spotting long-term opportunities.
As a leader, you’ll inspire your team, bring fresh ideas, and connect funders with real impact, helping us deliver vital support for patients and families affected by primary bone cancer.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
We are looking for someone who:
- Understands the power of sport to unite and uplift communities.
- Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
- Is confident managing relationships with high-value funders and partners.
- Has a deep understanding of inclusive storytelling and impact measurement.
- Can think big, act boldly, and build a strong and sustainable future for our movement.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
For Job Role specifics and how to apply please see the SOGB Director of Development Recruitment Pack
The closing date for applications is Monday 1st September 2025 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 15th September 2025 and stage 2 will take place week beginning 22nd September 2025.
We are Special Olympics GB. We are Inclusion in Action.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Achord
Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.
The Role
We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.
You will play a key role in:
- Cultivating and managing relationships with churches and church networks
- Encouraging churches to adopt and run the Achord Course
- Providing ongoing support and training to church leaders and volunteers
- Growing awareness of Achord's mission and resources within the Christian sector
- Play an active role in ensuring the charity’s long-term financial and operational viability.
This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.
Key Responsibilities
- Identify and connect with churches interested in strengthening relationships in their congregations and communities
- Present the Achord vision and course offerings through in-person visits, online meetings and church events.
- Develop strong partnerships with church leaders, providing support from onboarding to implementation.
- Deliver introductory sessions, training, and occasional speaking engagements.
- Maintain accurate records of leads, contacts, and partner progress using CRM tools.
- Collaborate with the marketing team to create church-facing communications and resources.
- Gather feedback and impact stories to help shape future offerings
- Represent Achord at conferences, exhibitions, and relevant Christian networks
- Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.
Person Specification
Essential
- A confident, proactive communicator with excellent relational and networking skills
- A self-starter with the ability to work independently and meet growth targets
- Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
- Experience in a client-facing, relationship-building or sales role
- Understanding of the church landscape and comfortable engaging with church leaders
- Strong presentation and public speaking skills
- Highly organised with the ability to manage multiple relationships and projects simultaneously
- Experience with CRMs or client tracking tools, data input, GDPR best practice
- Proficient ITC skills: email, database, Microsoft Office applications
- Flexibility to attend evening and weekend events or church services if required
Desirable
- Active member of a local church
- Experience delivering training or facilitating small groups
- Previous work in a faith-based charity or organisation
- Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work
What We Offer
- A supportive, faith-driven team environment
- Flexible working arrangements
- Opportunities to make a tangible impact in churches and communities across the UK
- Regular training and development opportunities
- 4 weeks holiday allowance, pro rata
How to Apply
To apply, please send your CV and a covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
Location: You must be UK based – remote or possibility of hybrid if you live near our office
Contract: Part-time and fixed-term (12 months)
Hours: 15 hours/week
Working times: You will be supporting young people who live in Mexico. Due to time zone differences, we will need you to work in the afternoon - ideally, 3 hours per day over 5 days (which can include weekends). Happy to discuss further at interview stage.
Pay: £18.50 per hour 28 days annual leave (pro rata for part-time working)
Are you fluent in Mexican Spanish and passionate about supporting young people online?
We’re looking for a compassionate, digitally-savvy Support Mentor to join our team at Ditch the Label — one of the UK’s leading youth charities.
You’ll play a key frontline role in our digital support service, providing safe, empathetic, and empowering advice to young people (aged 12–25) across a wide range of challenges - from mental health to bullying, identity, and coming out.
This role requires full professional fluency in both written and spoken Mexican Spanish. You’ll be supporting young people in Mexico and must be confident providing direct support in the local language and context.
What you’ll do:
- Provide direct, one-to-one support to young people via our online platforms - including our support community, email, and social media DMs.
- Offer thoughtful, judgment-free advice on topics like anxiety, low self-esteem, identity, relationships, and bullying.
- Spot safeguarding concerns and act swiftly using our established procedures.
- Engage with and moderate our digital support community.
- Collaborate with our wider team to shape content and campaigns that reflect youth voices.
- Represent Ditch the Label’s values with integrity, authenticity, and empathy.
What you’ll bring:
- Fluent written and spoken Mexican Spanish (essential)
- A relevant bachelor’s degree (e.g. Psychology, Psychotherapy or Counselling) or equivalent
- At least 3 years of experience supporting young people aged 12–25
- Solid understanding of youth safeguarding practices
- Strong digital communication skills, including confident writing and fast, accurate typing
- A genuine passion for empowering young people
Bonus points if you:
- Can write or review online support guides and resources
- Are confident gathering testimonials or impact data
- Speak other languages beyond English and Mexican Spanish
- Are open to filming short support videos or participating in live Q&As
Why join us?
At Ditch the Label, we’re shaking things up to create a better world for young people. You’ll join a progressive, creative, and mission-driven team — with ongoing training and opportunities to grow your skills in a supportive environment.
We’re an inclusive employer and welcome applicants from all backgrounds.
REF-223326
The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease.
Our events team are bold & innovative working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It’s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Event Manager [Challenge and Third-Party Events], you will play a huge part in making these ambitions a reality and paving the way for our future.
You will be responsible for planning, developing, marketing, and implementing the challenge and third-party events portfolio, ensuring outstanding stewardship of participants, providing on the day leadership and full post-event review against objectives. Success will be measured primarily by achieving income targets within the planned expenditure, but also number of attendees, publicity, retention of supporters, receipt of positive feedback and return on investment with a community-first led approach. You will manage and develop an amazing team of events fundraisers, and work with the Head of Events to support of the broader team, offering guidance, and role modelling.
In addition to supporting the existing portfolio, you will also be responsible for assessing current trends and developing new events concepts that help us to maximise income and deliver on our ambition and strategic goals.
This is a fantastic opportunity for an experienced events fundraiser, with expertise in challenge events, to shape the next stage of our programme and work within a team of passionate and dedicated individuals.
WHO WE'RE LOOKING FOR:
Essential skills and experience
- You have in-depth knowledge and experience of leading a fundraising challenge event portfolio [1-3 years plus at management level]
- You have the skills and confidence to manage a high-performing team and inspire continued growth and development.
- You are innovative & bold in exploring new ways to acquire & engage supporters & grow income.
- You keep abreast of the wider fundraising environment, with a particular focus on the trends, challenges and opportunities facing fundraising events.
- You have experience in you will be experienced in working with marketing teams internally and externally to develop and deliver campaigns to meet desired objectives.
- You are skilled & confident in managing budgets & financial reporting.
- You are good at juggling a myriad of competing priorities and are efficient, effective, and work well under pressure to meet deadlines. You can work autonomously and in a strategic way that will enable the growth of the events portfolio and income stream, but equally enjoy being a collaborative and hand-on member of a team and wider fundraising community.
- You have experience and are at home working with CRM platforms (ideally Salesforce) and have an overview understanding of data processing laws and GDPR regulations.
- You have boundless energy, creativity and a “can do” approach, to inspire and motivate.
- Happy to work out-of-hours and weekends, as required by the event calendar (TOIL provided for all out-of-hours work)
- The Brain Tumour Charity is moving at a fast pace, so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those affected by this devastating disease.
Desirable
- Experience in developing and delivering new event concepts from inception to delivery.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead to support our Criminal Justice services
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You:
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times. You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery. Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services. With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities. Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
ow to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 31st August 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic, strategic and articulate professional fundraiser to drive forward our emerging major donor programme. Working alongside senior Laureus staff and stakeholders to connect, cultivate and steward high net worth individuals around the work of the Foundation, the post holder will be expected to design and support the execution of a range of high-quality events leaning on the excellent brand profile assets at Laureus’ disposal.
Experience of creating bespoke donor journeys, delivering long term engagement and an understanding or experience of the third sector will enable success in this fast-paced and varied role.
KEY TASKS & RESPONSIBILITIES
- Coordinate all HNW activity ensuring that:
- Appropriate levels of communication are established and maintained
- Records are kept fully up to date and are appropriately reported
- Key staff (Chairman, CEO, Development Director etc) are prompted and supported with communication and activities
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Create and/or deepen partnerships with organisations where mutual benefit can be received, including Richemont maisons ; other Laureus partners; new prospective partners with connections to pools of HNW individuals
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Assess existing events and amend/develop a revised calendar of events annually that supports outreach, conversion and stewardship of HNW pool of supporters – whilst also ensuring profit is made on the event itself
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Encouragement and support of HNW supporters to create their own activities to raise funds and/or broaden the network of Laureus donors
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Provide first class stewardship to the International Council/Friends of Laureus group of HNW supporters whilst also exploring if other products or partnerships might offer attractive benefits to donors
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Work with programme colleagues to create opportunities for programme visits open to key donors – either in the UK or internationally, whilst also extracting key programme asks for funding
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Work with talent team colleagues to create engagement opportunities with Laureus Academy Members and Ambassadors that support HNW engagement and stewardship
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Use sector knowledge and insight to keep on top of best practice around HNW donor engagement, cultivation and stewardship
KEY REQUIREMENTS
- Proven track record of successful fundraising experience
- Experience of building long-term, trust-based relationships with HNWI
- Developed or contributed to HNW fundraising campaigns
- Strategic and result-driven approach to planning donor journeys and stewardship programmes
- Proficient in using donor databases (e.g. Raiser’s Edge, Salesforce) for tracking contacts and income and data analytics/ prospect research
- Experience in organising bespoke donor and facilitating networking opportunities between donors and charity leadership or beneficiaries
- Skilled in writing tailored proposals, impact reports, and stewardship updates
- Ability to manage stakeholders relationships (trustees, directors, senior volunteers)
- Understanding of Philanthropy Landscape
We offer our employees a competitive benefits package including pension scheme, private health and life insurance, generous holiday allowance, ride to work scheme and employee friendly policies.
We offer flexible working with one day per week working from home.
The client requests no contact from agencies or media sales.
Championing supporter care across The Charity, you will lead on guaranteeing a high quality experience for our donors and supporters through their journey with us. Everything the team does is about ensuring CX excellence, from handling first communications and processing income, through to ensuring that an appropriate ‘thank you’ is received.
Responsible for a small team of both Central Operations and Supporter Care experts you’ll ensure that our community are placed at the centre of all we do. Working with Fundraising, Finance and Marketing you’ll ensure the smooth running of our campaigns and income reconciliation, implementing the workflows to get the right data into the CRM, acting as the central point between them and our technical teams (Website, Journeys, Finance and IT).
WHO WE'RE LOOKING FOR:
With boundless energy, passion and enthusiasm, you are the positive and welcoming face of the Charity, inspiring and motivating our supporters and encouraging their ongoing participation. You’ll work tirelessly to ensure that they receive the best possible service and see themselves as an integral part of our community.
You’ll have proven experience of working in a busy Supporter Care or customer-focused role, as well as being a people manager, with a good understanding of the fundraising environment. You’ll need a strong understanding of our systems, processes, fundraising options and services. You’ll also be responsible for inspiring excellent supporter care across the Charity, ensuring that our community is placed at the centre of all we do
KEY ACCOUNTABILITIES:
- With the support of the Head of CX, provide an exemplary core Supporter Care and Central Operations function, meeting agreed SLAs to maximise supporter engagement, stewardship and accurate income processing
- Oversee accurate daily and monthly bank reconciliation, working closely with the Finance and Fundraising teams
- Support initiatives to maximise engagement by calling supporters e.g. to welcome them to The Charity and to talk to them about Gift Aid
- Work with the Head of the CX team to create monthly reports to evidence progress and adherence to the team SLAs
- Manage complaints and assist other teams in responding to complaints, ensuring robust recording in the CRM
- Lead on new supporter care projects and activities
- Regularly review fundraising and complaint policies, updating documentation and processes as needed e.g. vulnerable persons policy
- Provide supporter care ‘consultancy’ for other teams and promote supporter care excellence
- Keep up to date on current fundraising regulations and legislation; share knowledge and best practice with the wider team
- Lead on planning, implementing and documenting team processes, striving to automate and improve wherever possible
- Facilitate and provide training to members of the team as required
- Support regular reviews of Gift Aid and ensure Gift Aid claims and income are maximised, working closely with the Finance team
- Identify volunteer opportunities and manage team volunteers, acting as a Volunteer Champion for the team
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a key member of the programmes team, the post holder will be responsible for planning and implementing a portfolio of impactful programmes across Africa, Asia, Latin America and Europe using sport as a development tool for social change.
They will be responsible for managing a diverse sport for development portfolio, providing high level programme support, financial oversight, monitoring and evaluation technical expertise and capacity building support to our global implementing partners. This role will involve working closely with the Senior Programmes and Grants Managers, aiming always to ensure Sport for Good makes progress towards its Vision.
KEY RESPONSIBILITIES
- To develop and manage a caseload of grants, including institutional and internal grants. This includes assessing competencies of organisations and developing organisational plans with grantees
- To support the ongoing development of grantees through capacity building, and providing networking opportunities
- To support the Sport for Good Development Team in their applications to institutional funders, trusts and foundations, providing input and advice as requested
- To ensure grant-management requirements for Sport for Good and external funding are met successfully
- To work closely with grantees responsibly to source narratives of individual and community transformation to support development of donor relationships and communication
- To provide good customer care to grantees, maintaining regular but appropriate contact and safeguarding their interests
- To undertake monitoring trips, conducting site assessments to international and UK based projects
- To source new, innovative projects in line with Sport for Good’s funding criteria
- To assist in raising the standards of child protection within Sport for Good’s portfolio
- To update the database and to analyse data from reports and write up recommendations for senior management and/or board consideration
KEY REQUIREMENTS
- Minimum of 3 years’ experience from working in a charity or foundation with focus on international development
- Experience of submitting successful funding proposals to institutional donors and trusts and foundations
- Strong track record of successful management of all reporting requirements associated with grants received from third parties
- Good project management skills, with experience delivering or grant-managing projects internationally; able to work on multiple tasks and to prioritise these to meet deadlines
- Affinity to sport, understanding of sport as a power for development
- Excellent attention to detail and ability to work on own initiative
- Basic budgeting and financial management experience, able to understand the link between finance and operations
- Ability to work cross-organisationally with multiple stakeholders in the realisation of shared goals
- Confident communicator and convenor, particularly in written reports, external communications, presentations and with people whose first language is not English
- Strong interpersonal skills to build and maintain relationships to achieve objectives with international partners
- Written and oral fluency in English is required
- Fluency in a second language (in addition to English) is required, preferrably French
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced and personable Prospect Research Manager to join a dynamic and ambitious fundraising team committed to building and cultivating significant relationships with philanthropists, corporates, and trusts.
This role will lead on implementing a programme of prospect research activities to identify five, six and seven-figure prospects, enabling the Charity’s talented high-value fundraising teams to maximise voluntary income and support.
Key Responsibilities Include:
- Identify and research potential major donors, corporates, and trusts, producing detailed profiles and maintaining robust prospect pipelines.
- Conduct due diligence and assess reputational risks, ensuring compliance with GDPR and best practice.
- Lead on creating, reviewing, and embedding the organisation’s prospect research plan.
- Write high-quality, tailored fundraising communications, from cases for support to donor reports.
- Collaborate closely with internal teams to ensure information is accurate, timely, and strategically aligned.
- Support the high-value fundraising team with planning, portfolio management, and event briefing materials.
Skills & Experience Required:
- Experience conducting in-depth prospect research to identify and qualify major donor prospects.
- Strong writing skills, with the ability to tailor communications for high-value audiences.
- Exceptional communication skills, with tangible experience of building collaborative relationships across high-value fundraising teams and senior stakeholders
- Knowledge of GDPR and ethical considerations in fundraising.
- Experience managing and developing pipelines for high-value fundraising activities.
- Excellent organisational skills with a keen eye for detail.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Senior Family Support Worker (28 hrs a week)
Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Senior Family Support Worker (part-time, 28 hr a week – days flexible), providing high quality, tailored 1:1 and group support for families with children and young people aged 0-19 yrs old (up to 25 yrs for young adults with additional needs), enabling children and families to achieve and improve outcomes.
As Senior Family Support Worker, you will provide focused 1:1 and group family support, either at our client’s Family Centre in Mole Valley, out in the community or in service user’s own homes, depending on need. As Senior Family Support Worker you will provide support for the family using a variety of interventions including motivational interviewing, solution-focused approaches and accredited parenting strategies. The post holder will be required to work with families as a lone worker and will support the Family Centre Manager in the general running of the Mole Valley Family Centre. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.
To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes. Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.
If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.
At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note, this role will be based at the Mole Valley Family Centre in Dorking (with travel around Mole Valley district depending on service user need).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Sessional Worker
Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities?
Then this job is for you!
Job Title: Young Carers Sessional Worker
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach)
Contract Type: Sessional / Zero Hours Contract
Salary: £15 per hour
DBS Check: Enhanced required
We are seeking a flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5–16. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers.
About The Role:
You will work across two key age groups, 5–11 and 12–16, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.
Key Requirements Include:
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Experience working with children, young people, or vulnerable groups
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Ability to communicate sensitively and effectively with young people and their families
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Reliable, punctual, and flexible
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A strong understanding of professional boundaries and confidentiality
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Willingness to work evenings and weekends
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Commitment to equality, diversity and inclusive practice
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Closing date: 1st September 2025
Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.