Data manager jobs in cardiff, wales
Salary: £50,076 per annum, rising to £52,711 after 12 months in London (or £45,760 per annum rising to £48,396 after 12 months outside of London).
Hours: Full-time (35 hours per week) and job share applications are also welcomed.
Contract: Permanent
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Friday 26 September 2025 at 08.00
Shortlisting date: Thursday 2 October 2025
Interviews: Tuesday 7 October 2025
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate; a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and Engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
About the role
With over 17,000 members across the voluntary sector, NCVO is proud to support and represent charities and volunteers of every size and shape. The role is central to ensuring our members feel valued, supported and part of a vibrant community.
The Membership Manager will
- Lead and develop the membership team, fostering a collaborative and inclusive culture that brings out the best in people.
- Deliver and evolve our membership offer so that it remains high-quality, relevant and accessible to diverse organisations.
- Drive growth and retention, using data insight, CRM tools and strong relationship management to meet ambitious income targets.
- Ensure member receive outstanding service and that their voices are at the heart of NCVO’s work.
The ideal Membership Manager is an experienced people manager and membership professional with a track record in leading membership strategy, engagement and retention. They will bring excellent interpersonal and influencing skills, confidence in managing budgets and a deep understanding of the voluntary sector.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Ref 7158
Closing Date: 28 September 2025
We are seeking a highly experienced Senior Impact & Evaluation Adviser to join our UK Impact team and lead on developing the best practice design, and ethical oversight of the research, evaluation and learning initiatives we undertake across the UK. This is a senior, strategic role for someone with deep expertise in both qualitative and quantitative research methods, participatory approaches, and complex systems evaluation. You will provide expert guidance to colleagues across the organisation, ensuring all research is ethically robust, evidence-informed, and used to drive meaningful change for children and families in the UK.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
This part of the organisation influences debates, opinion, and policies in favour of children's rights. We use powerful evidence and thought leadership to build advocacy strategies that ensure governments know about the problems we have identified and the solutions. We work with children, families, campaigners, and partners across many organisations to secure change. We create and disseminate engaging media content about children's lives to shape debates, put pressure on decisionmakers and build public support.
The Senior Impact & Evaluation Adviser is based in our UK Impact (UKI) department. The department is responsible for driving the delivery of the UK Impact goal in our strategy. Our vision is to make sure families in the UK have the money, services, and power to end child poverty. It's our mission to help build communities of people who care about children, listen to what's important to them and work together to make things better.
About the Role
The Senior Impact & Evaluation Adviser will provide expert advice on impact, evaluation, and evidence strategies to impact and learning colleagues in UK country teams (who will lead on individual project design, implementation, data collection and analysis). They will support and provide capacity building for colleagues to embed high-quality design, impact measurement, and evaluation into major new initiatives; and lead UKI's approach to ethical research.
We are looking for someone with extensive experience applying a range of qualitative and quantitative methods in social change research. This includes experience in at least one of the following: participatory research (ideally with adults and children), place-based and/or systems change evaluation, and research that explores public attitudes. Ethical rigor is at the heart of what we do, and you will lead our approach to research ethics, ensuring all work meets the highest professional and ethical standards.
In this role, you will:
• Provide expert advice to impact, evaluation, and learning colleagues in country teams on impact frameworks, evidence strategies, evaluation methods, and data strategies – for both place-based work and advocacy strategies
• Ensure that expert advice on impact and evidence strategies balances the need for rigour and pragmatism; reflects the priorities of our impact strategies; and responds appropriately to funder priorities
• Support colleagues with the implementation of impact and evidence strategies, helping colleagues in country teams to overcome challenges with data collection and analysis where needed
• Support colleagues with commissioning external support for evidence and learning, for example, by drawing on external professional networks; and advising on specifications
• Support fundraising by advising senior colleagues on project design, impact measurement, and evaluation approaches for major new initiatives
• Lead work with a range of colleagues to identify and respond to professional development needs and opportunities around impact measurement and evaluation
• Explore opportunities for shared learning and practice improvement across impact, evaluation, and learning with SCUK colleagues and partners, such as by convening internal or external networks / communities of practice
• Oversee the current UKI approach to research ethics and associated processes, including leading on immediate improvements; and contribute to the further development of ethical approaches to our work
• Build and maintain excellent external networks in relevant fields; and stay up-to-date with the latest literature and debates on impact, evaluation, and evidence strategies in complex social change
We are looking for someone with the following experience, competencies, and skills:
• Significant experience of designing and implementing evaluation or research strategies to support social change in complex systems
• Extensive experience applying a range of qualitative and quantitative methods in evaluation, impact measurement, and evidence generation
• Experience in participatory research with adults and children, place-based and/or systems change evaluation, and ideally public attitudes research
• In-depth knowledge of research and evaluation ethics, including ethics review processes
• Proven ability to coach and advise others in an empowering way that builds the skills and expertise of colleagues
• Proven ability to communicate and build support for the purpose and execution of different impact, evaluation, and evidence approaches to non-specialists
• Strong collaboration skills, with the ability to understand the needs of others and offer pragmatic solutions
• Ability to work across multiple projects and teams at the same time; prioritise own time well to meet agreed objectives; and set clear boundaries for own workload
• Ability to travel around the UK and Ireland to meet colleagues, partners, and families, with sufficient notice – around 4-6 times a year
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Call for expression of interest
End-Term Evaluation Consultancy
Project name: Strengthening Civil Society Representation of Women with Disabilities in Ghana
Location: Ghana/Remote Global (at least 1-2 team members must be based in Ghana for data collection purposes)
Length of consultancy: 8-9 months
About the project
The Strengthening Civil Society Representation of Women with Disabilities in Ghana project is a two-year project funded by the European Commission. The project aims to strengthen the capacity of two co-applicants (Women with Disability Development and Advocacy Organisation (WODAO) and the Alliance for Better Advocacy and Knowledge (ABAK) Foundation) in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking, and financial accountability.
The overall objective of the project is to strengthen both co-applicant organisations, their partners and their members to effectively participate in development and decision-making processes.
About the consultancy
The purpose of this end of term evaluation (ETE) is to assess performance of the project and to understand what specific learnings can be taken forward in future project design and implementation. It is also intended that the evaluation will contribute evidence and/or insight towards some of Sightsavers’ thematic learning questions. An external ETE, to be conducted by the end of the project, is also a requirement by the donor.
The evaluation will also be designed to collect endline data for three project indicators, as specified in the project MEL plan. It is intended that the findings, learnings and recommendations from the evaluation will be used to inform the design and delivery of similar projects and programmes.
The evaluation will employ a collaborative and participatory approach to ensure that the evaluation takes into account the complex nature of how capacity is strengthened. It will use a mixed methods approach, triangulating secondary project documentation and data with some qualitative primary data collection. This is likely to include key informant interviews (KIIs) and focus group discussions (FGDs) with various project stakeholders. The appointed consultant will further define the methods and tools and may wish to consider elements of outcome harvesting if deemed appropriate.
Skills and Experience
The evaluation will be contracted to an external independent consultant or consultancy company. It would be beneficial if the consultant or team is at least partly located in Ghana. The evaluation team members should have the following core competencies and experience:
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Extensive experience in monitoring and evaluation for international development project/programmes, with strong skills in both qualitative and quantitative approaches.
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Thematic expertise in disability inclusion, Climate Action, advocacy, and/or capacity development of women’s organisations is essential. Comprehensive understanding of preferred practices/policy issues at global and national level is desirable.
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Prior experience working in Ghana is essential, including data collection experience. A consultant or team with members located in Ghana is preferred.
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Must have experience of carrying out evaluations of an appropriate scope and scale.
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Ability to travel within Ghana is required.
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Proven ability to produce concise, readable and analytical reports.
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Excellent communication skills, both written and spoken, in English. Fluency in other relevant local languages is highly desirable.
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Proven ability to work independently, manage resources, and deliver work within agreed timeframes.
In particular, the Team Leader (to be identified in the offer) is expected to possess a demonstrable senior evaluation expertise coherent with the requirements of this assignment and not provide less than 20 working days.
This is a highly varied and involved consultancy position, and the above is not an exhaustive list of duties, required professional skills, project information, or expected scope of work. Please ensure you read the full Terms of Reference (ToR) for all details.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal.
All applications must include:
Budget Template (link here) – Please complete and upload this as part of your application
CVs of all proposed consultants
Completion of our online Expression of Interest from (EOI): Please ensure that Section 3 (Addressing the requirements) of the EoI form covers the following two points :
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Please describe your proposed design for the evaluation/learning exercise with particular reference to the key questions from the ToRs (Max 500 words).
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Task conceptualisation
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Approach, framework
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Methods, tools
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Etc.
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Please describe your approach to addressing equity and inclusion, including gender, disability, marginalised communities etc. (Max 300 words)
We anticipate that remote interviews will take place during the weeks of 6 October or 13 October 2025 and the evaluation process will include a 1 stage oral interview to be completed by shortlisted candidates.
Closing date: 28 September 2025
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Homebased – UK
Closing date 21 September 2025
Ref 7162
Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children.
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.
Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children.
In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.
In this role, you will:
• Proactively identify and prioritise high value, strategically aligned corporate prospects.
• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans.
• Create and deliver compelling, high-quality partnership proposals and pitches.
• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth.
• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity.
• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team.
About you
To be successful, it is important that you have:
• Significant experience in corporate fundraising or a relevant commercial environment.
• A proven track record of securing and delivering five/six-figure corporate partnerships.
• Strong experience in Cause Related Marketing and commercial negotiations.
• Excellent relationship management and influencing skills with senior stakeholders.
• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights.
• Experience of managing fundraising databases and pipelines, driving results against targets.
• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team.
• Commitment to Save the Children's vision, mission, and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 21 September 2025
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Data Manager to work as part of our Evidence and Impact Team.
This is a Fixed Term Opportunity, expected to end November 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The Evidence and Impact team at Rethink Mental Illness ensures the organisation maximises its impact through data-driven decision-making, robust evaluation, and strategic analytics. This role will sit within the team but have a dedicated project remit, working closely with partners across the NHS, voluntary sector, and government data bodies. The postholder will act as a subject matter expert in statutory health datasets and data integration, while also contributing to Rethink’s wider ambition to demonstrate leadership in mental health data innovation.
How you will make a difference
This is a strategic, delivery-focused role designed to lead Rethink Mental Illness’s work on the national Mental Health Services Dataset (MHSDS). The postholder will manage a pioneering project to design and implement data flows from Rethink alliances – including Open Mental Health in Somerset and Synergy in Sheffield – into the MHSDS. Our alliance model is aligned with the government’s neighbourhood health agenda – enabling the NHS to work in a fully integrated way with a range of community based and grassroots organisations. Ensuring that data flows from these organisations is critical.
The role will build a robust data model, work directly with voluntary sector partners to understand their CRM systems, and develop automated submissions that ensure compliance with statutory requirements. Beyond compliance, the postholder will position Rethink Mental Illness as a sector thought leader by creating a replicable model that enables voluntary sector data to be integrated into national reporting – an ambition that has not yet been achieved elsewhere.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a job share basis.
As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all and ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.
The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to:
Understand and evidence the needs of fuel poor households.
Develop and apply data insights to directly inform the management, development, and delivery of NEA services.
Effectively communicate our data insights to diverse audiences and through different mediums
Develop and apply data insights to inform and support our advocacy and policy-related campaigning.
Develop and apply data insights to inform and develop fundraising and partnership opportunities.
What you will need to succeed
You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualisation tools and programming languages to manipulate, analyse and present data.
A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.
Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post, and the person specification provides the list of essential and desirable criteria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK based – Hybrid to any UK office with national travel
Ref PDR-251
Closing date: 9.00 am on 29 September 2025
St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.
About the Role
You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.
Key Responsibilities
• Lead the People Data and Reward team, providing strategic direction and operational oversight.
• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.
• Act as the data protection lead for People, ensuring compliance with legislation and best practice.
• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.
• Support the development of inclusive reward strategies and data-driven decision-making.
About You
We’re looking for someone who:
• Has strong experience in HR data, payroll, and reward management.
• Is confident using HRIS platforms and Excel to analyse and report on people data.
• Understands how data supports equity, diversity, and inclusion goals.
• Is proactive, collaborative, and committed to creating a great place to work.
• Can lead with integrity and inspire others through inclusive practice.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To Apply
For further information and to apply visit our website via the apply button.
• Application Deadline: 9.00 am on 29 September 2025
• Interview Date: 10 October 2025
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Location: Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although regular travel to London and other locations is expected.
Do you have proven experience of data integration and ETL tools, and strong Python and SQL knowledge? Do you have a good understanding of data engineering practices including Data Lakes, Warehouses and Lakehouses, and experience using Microsoft Fabric, Azure Synapse or another modern data engineering stack? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.
About the role
We are looking for a data engineer with experience of developing and maintaining ETL pipelines to move data between enterprise applications. Day-to-day, you’ll be responsible for developing ETL processes using Microsoft Fabric and Azure Synapse, linking from a variety of data sources to various targets on-prem, in cloud platforms and in Azure.
We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. You will transform and centralise raw data from multiple platforms into user friendly reporting data, as well as explore new ways to improve the efficiency and effectiveness of data management across Shelter.
Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a wider Technology and Data team within our Strategic Enablement directorate. The Data Architecture team currently comprises of the Data Architecture Manager and a Data Engineer, and they work closely with the Insights team.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Tuesday 30th September, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Royal Voluntary Service has an opportunity available for a Retail Manager - Trolley Cluster Services to join our team in and around South Wales. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £24,023 per annum.
About the Retail Manager - Trolley Cluster Services role:
Royal Voluntary Service works with NHS Trusts and Health Boards providing retail solutions to deliver a healthier future. We have operated and delivered industry leading retail and catering solutions since 1938 and have a broad portfolio of cafés, shops and trolley services operating in hospitals and other locations across Britain.
What you'll bring as our Retail Manager - Trolley Cluster Services:
Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day. The key is to adapt your approach to each person to ensure their needs are met.
This is what we're looking for:
Knowledge
- Knowledge of EPOS / Till systems or Cashier training.
- Ability to proficiently use industry standard IT systems (e.g. Microsoft Office, Email, Internet etc) to a basic level.
- Willingness to undertake training and continuing professional development.
Skills
- Excellent customer service skills.
- Excellent literacy and numericity skills with the ability to communicate effectively both verbally and in writing.
- Excellent organisational skills with proven ability to coordinate a variety of tasks.
- Experience
- Experience at management level within a similar retail environment and comparable turnover.
- Proven management experience and ability to influence, engage and motivate stakeholders.
- Experience or recruiting volunteers.
This is what you'll be doing:
- Lead the delivery and expansion of a successful trolley services across South Wales.
- Manage the recruitment of volunteers to lead trolley services.
- Engage, motivate and coordinate your team of volunteers to ensure reliable and consistent trolley services.
- Create and maintain positive working relationships with various NHS Trusts to operate, promote and develop trolley services.
- Ensure that volunteers and trolley services comply with associated statutory standards policies and procedures e.g. Health and Safety, Food Hygiene, Data Protection, Financial controls and other operating policies and procedures.
- Deliver trolley services in line with agreed Profit and Loss budget, monitoring performance regularly in order to flex costs in line with turnover performance.
- Manage stock, pricing, cash handing and baking in accordance with RVS policy and procedures.
- Report, monitor, evaluate and feedback to identify opportunities to drive sales and improve trolley service and volunteering efficiency.
- Utilise systems and management reports to monitor performance and identify areas for improvement across your services, implementing the changes through your team
- Complete regular competitor visits to identify trends and opportunities taking appropriate action locally whilst giving feedback to the Retail Support team through your Area Manager.
- Work flexible hours to fit with the trading hours of the trolley service.
- Undertake any other reasonable duties commensurate with the purpose and remit of the role.
This is all the other great stuff you'll be getting:
- Salary of £24,023 per annum
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
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If you feel have the skills and experience to become our Retail Manager - Trolley Cluster Services, please click ‘apply’ today to view the complete job description. We’d love to hear from you!
This is the latest you'll be able to apply, providing we do not close to applicants early:
The closing date for this role is 10 October 2025. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
If you are successful with your application the role will be subject to satisfactory DBS or PVG check
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Manager
This is an exciting opportunity to join an ambitious and talented Development team
We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.
Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis
Purpose of the role
- Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
- Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
- Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
- Ensure membership processes – including processing income - are efficient, effective and implemented consistently
- Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
- Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
- Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term
Ideal candidate
The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of delivering and marketing membership schemes
- Working understanding of admin processes relating to membership
- Ability to influence senior stakeholders and internal colleagues
- Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
- Excellent communications skills and attention to detail
- A creative and analytical approach to problem solving
- Strong IT skills, including advanced Excel.
- Enthusiasm for the issues we work on
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- Experience of working with discount providers
- Knowledge of GDPR compliance and data protection
- Experience of creating a strategy around membership schemes
- Line management experience
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
We have the opportunity for a Learning and Development Manager to join our People and Organisational Development team to manage, design and deliver the Membership Learning and Development programme at RBL.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This exciting role will see you managing a small team and working collaboratively to provide quality assurance to all learning material and learning events for our Membership programme.
You will be working directly with our member volunteers across RBL, providing an outstanding level of customer service, whilst collaborating on the development activities to support the wider strategic and operational needs of the Membership Branch and County Network. In addition, you will be supporting and guiding the Country Training Officers on the development of their learning material and learning events.
Reporting to the Head of Learning and Development, key responsibilities will include:
- Lead, design, develop and deliver the Membership L&D Program, offering virtual, in-person, and blended learning interventions
- Establish a structured learning, coaching, and mentoring program to support County Training Officers (CTOs)
- Develop and manage a quality framework to collect relevant quantitative and qualitative management data to assess impact, identify areas for improvement, and capture lessons learned, supporting informed decision-making and continuous learning
- Manage and lead a team of L&D Specialists and an L&D Coordinator
- Collaborate with Membership Services and stakeholders to identify County and Branch development needs, recommending targeted solutions and interventions
- Lead the delivery of exceptional customer service to members by actively listening to their needs and ensuring enquiries are handled promptly and efficiently
This role requires regular travel, weekend and evening work, and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is two to three times a month on average and there is also a requirement to attend our London, Haig House office regularly for team meetings and to build relationships with colleagues outside of delivering training.
You will be contracted to your home address, where you will be expected to work when not travelling or at our London office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Thee stage interview process, with first stage virtual (Teams) interviews 13th and 14th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Together, the charities Sands and Tommy’s have formed a Joint Policy Unit (JPU) focussed on achieving policy change that will save more babies’ lives during pregnancy and the neonatal period and on tackling inequalities in loss, so that everyone can benefit from the best possible outcomes.
The JPU’s mission is to secure policy change that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes.
While there is widespread agreement on the need for change to improve the safety of maternity and neonatal services, what that change looks like is not clear. To save more babies’ lives we believe that a continued focus is required, and that governments should set new commitments to reduce perinatal mortality and preterm births, focused on matching the best-performing countries in Europe.
This role will be crucial to the continued success of the JPU unit; leading, shaping and coordinating all the unit’s work.
We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is as excited as we are about taking the helm of this venture for both of our organisations.
The successful candidate will need to have a substantial track record of effectively leading and implementing national policy and influencing programmes, driving change and achieving the desired impact.
You will have considerable experience across research, data analysis, policy development, public affairs and communications. Additionally, you will be well-versed in research and data management, including analysing complex data and evaluating policy developments.
Experience of being a member of a senior management team with successful, significant and relevant management and leadership experience is also essential.
The client requests no contact from agencies or media sales.