Data manager jobs in city of london, england

We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.

Responsibilities:

Financial Reporting:

· Review financial data and prepare monthly and quarterly financial reports.

· Present financial reports with variance analysis and commentary for the board.

· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.

· Respond to any queries from Selce’s nominated accountants or from the Board.

· Maintain accurate cash flow forecasts for all areas of the business.

· Monitor and report on financial performance against budgets.

Financial Record Keeping:

· Work with and manage our book-keeper,

· Respond to queries from the book-keeper about how best to enter transactions

· Help the book-keeper to implement excellent record-keeping

· Ensure financial records are accurate and up-to-date.

· Ensure invoices, payments, and receipts are processed

· Ensure Accounts Payable & Accounts Receivable are managed

· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant

· Manage the monthly Payroll process

Compliance and Risk Management:

· Understand and adhere to financial regulations and legislation

· Establish and maintain financial policies, controls, and procedures for Selce

· Seek out methods for minimising financial risk to Selce

· Stay up to date with technological advances and accounting software to be used for financial purposes

· Review VAT and file VAT returns

· Manage interest payments to shareholders in accordance with our rules

Support Functions:

· Assist in the development and implementation of financial policies and procedures.

· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.

· Support the CEO and the Board in various financial tasks and projects.

· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.

Skills & Experience:

Essential:

·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)

· At least 2 years’ experience of working in a finance role

· Solid knowledge of financial and accounting procedures.

· Experience using financial software in particular Xero and Syft (or similar).

· Experience of using MS Excel including Pivot Tables & VLOOKUP

· Strong organisational and time-management skills

· Strong communication and interpersonal skills

· Ability to challenge and influence stakeholders

Desirable:

· Experience in the renewable energy sector.

· Experience with community-financed projects and community shares.

· Experience in a cooperative or member-led organization.

· Experience of Charities SORP (FRS 102)

Purpose of the Role

To lead and manage support staff, working with service users in their homes. Be aware of and work to trauma informed principles and manage the service as a psychologically informed environment. Ensure staff to work to psychologically informed principles and help service users to develop aspirations for their future. This will include developing goals for employment training and education. To assist support staff to achieve tangible progress outcomes for their support clients. Outcomes that are in line with Causeway’s mission and with LB Haringey’s contractual requirements. Work with the CEO to review and develop policies, including for specialist training and support as necessary. Support the CEO to develop and implement an organisational client mental health strategy, for all support services. Ensure staff understand the purpose of the service and their role in delivering outcomes. Ensure continuous learning and development across the team by embedding learning from training and service reviews. Work closely with Causeway’s internal Housing Team to ensure residents are complying with the terms of their tenancy or licence agreements. Lead on client involvement within the service. To represent CIHA at external events and meetings when necessary.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

Position: Education Workshop Facilitator (Freelance Pool)

Organisation: Just Finance Foundation

Fee: Half-day rate £150. Half day usually consists of 2 x 45 minute workshops. Rate is inclusive of travel
Location: London primary schools

Application Deadline: 26 August 2025

About Us
Just Finance Foundation (JFF) is a national charity dedicated to improving financial wellbeing across the UK through financial education. JFF provides schools with innovative financial education programmes that equip the next generation with the skills, knowledge and confidence to make informed money choices.

LifeSavers is our financial education programme, delivered free to primary schools across the UK. We work directly with teachers, educators and schools to provide a wide range of curriculum linked classroom resources and practical activities to engage children with financial education from a young age.

The Role
We’re building a pool of freelance facilitators to deliver engaging, 45-minute workshops using JFF’s pre-developed content. This is a flexible, ad-hoc role perfect for educators or professionals passionate about financial literacy and working with children.

Why Join Us?

· Flexible work: workshops are scheduled in advance, and you choose which sessions you’d like to deliver

· Meaningful impact on children’s financial futures

· Full training and onboarding provided

· Competitive pay (£150 per half-day) with travel expenses included

· Work alongside supportive JFF staff and funder volunteers

Key Responsibilities

· Deliver workshops confidently using provided materials (no content creation)

· Engage pupils aged 9–11 with interactive facilitation

· Support funder volunteers assisting in sessions, ensuring they have a positive experience

· Maintain professional relationships with schools and JFF team

· Provide feedback and support evaluation processes

Requirements

· Experience working with children aged 9–11 or in an education setting

· Strong group facilitation and communication skills

· Professional, reliable, and adaptable approach

· Enhanced DBS check or willingness to obtain one

· Interest or experience in financial education desirable

Additional Information
This role is freelance/self-employed. You will be responsible for managing your own tax, National Insurance contributions, and any other statutory obligations related to your self-employment. Just Finance Foundation will not deduct tax or National Insurance from your fees.

How to Apply
Please send your CV and a short covering letter (max 600 words) outlining your relevant experience and approach to engaging young learners

 
Application Deadline: 26 August 2025 Interviews: Remote, week commencing 1 September 2025

Anna Freud is a world-leading mental health charity for children, young people and their families. Our purpose is to take everything that we have learned over the last 70 years, and to transform the mental health of current and future generations of children and young people, to close the gap between mental illness and mental wellness – and to create a more compassionate society for everyone. We listen to and learn from their diverse voices and integrate this with learnings from our science and practice to develop and deliver mental health care. We are now seeking a Commercial Director to join our team at an exciting point in our journey as a charity.

Over the past decade, Anna Freud has grown significantly in scope, influence, and impact. From our origins as a pioneering centre for child psychotherapy, we are now a national mental health charity with a unique blend of research, clinical practice, schools support, and workforce development – all underpinned by a commitment to evidence, collaboration, and lived experience.

We are proud of what we’ve achieved, but we also recognise that the scale of need among children, young people, and families continues to grow. With this comes increasing demand for practical, accessible, and effective support.

To meet this challenge, we are evolving once again. From 2026, we will launch a new long-term strategy focused on deepening our impact, scaling what works, and working with system partners to close the gaps that exist in science, services, and access to support. This will require us to think differently about how we generate income, build strategic partnerships, and strengthen our infrastructure to sustain and grow our work for the future.

We are now looking for our first Executive Director, Commercial to bring together income generation, brand and marketing, digital innovation, data, and business development into one strategic and values-led portfolio. We are seeking someone who combines strong commercial acumen with mission-driven leadership: a strategic thinker who can build and lead high-performing teams, collaborate across disciplines, and engage credibly with senior stakeholders.

As a key member of our Executive Leadership Team, you will contribute to the organisation’s overall direction and play a pivotal role in shaping our future strategy. You will lead a talented, motivated team across fundraising, partnerships, business development, digital platforms, and brand.

If you bring substantial experience in commercial leadership or income generation, a passion for our mission, and the strategic and collaborative mindset to help shape our next chapter, we would be delighted to hear from you.

We are partnered with Starfish search and hope you will consider making an application. If you have questions about the appointment and would find it helpful to have an informal conversation, please contact Starfish and we will be happy to arrange a call.

For more information and to make an application, please click on the Apply button. To apply, please upload the following to the Starfish website:

• Your CV (no more than three sides).

• A supporting statement (no more than two sides) that sets out why you think this role is the right move for you and how you meet the knowledge and experience criteria.

We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application.

Closing date: Friday 5th September 2025

•Preliminary interviews: w/c 22nd September 2025

•First Stage Panel Interviews: w/c 13th October 2025

•Final Panel interviews: w/c 20th October 2025

We are looking for an experienced and customer-focused administrator to lead on the administration of the CLPE Learning Programme, which includes courses that take place both in person at the Centre and online as well as INSET training and consultancy delivered at other locations around the country. You will also be part of the Centre’s administration team to support the day-to-day running of the Centre and help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience. This will include providing reception cover, greeting visitors, answering phones, supporting tenants and event bookings, and providing general admin support to the team based at the Centre.

You will be based at our beautiful Grade 2 listed building in Southwark. Your usual working hours will be 2pm to 6pm to provide Centre admin cover during this time, but this role will also require occasional evening or weekend working to fulfil event commitments, and flexibility to provide cover for staff leave. Due to the nature of your duties, and fixed hours, this role is not suitable for flexible or home working.

Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. 

This is an extremely interesting and varied job. As well as working closely with our teaching team, responding to enquiries and bookings, and arranging logistics for courses and events taking place at the Centre, you might also be supporting our librarian with a book launch, welcoming our trustees to a meeting, or looking after a famous children’s author. 

Your duties will include:

• Providing the first point of contact for all enquiries relating to courses, webinars, CPD or other events, by email and phone, as well as responding to general enquiries

• Coordinating all booking information for courses, INSET training and consultancy

• Carrying out data reconciliation and reporting using systems such as Zoom and Xero 

• Updating webpages for courses and events 

• Managing all event logistics, including joining details, invoicing, gathering feedback and on-the-day support / room set-up / catering

• Arranging travel and accommodation when necessary

• Working with the Centre Manager/s to ensure the smooth running of the building for visitors, staff and tenants

• Managing room bookings, including responding to enquiries, confirming and recording bookings and sending invoices

• Managing the Centre signing in system for guests

• Ordering supplies and supporting the wider CLPE team with ad hoc administrative tasks 

You will need good administration and organisational skills and the ability to work under pressure, as well as excellent attention to detail and customer service skills. You should also have experience of working in a customer-facing role and / or supporting schools and other education settings. An understanding of financial sales processes, including online booking processes, and competence with Microsoft Office, Teams and Zoom will be essential.

You should also be confident that you are able to manage physical aspects of the role, including setting up event rooms and moving furniture when necessary 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Closing date: Thursday 28 August 2025  

Ivy Rock Partners are proud to be supporting Kings College London in search for a System Accountant, in a high-impact leadership role that sits at the heart of finance, technology, and transformation.

You would lead the Finance Systems team, supporting and enhancing the enterprise finance system – Unit4 Business World (Agresso).

This is a strategic and technical position, responsible for ensuring the integrity, performance, and continuous development of financial systems, while delivering operational support and enabling innovation across the University’s Finance function.

Key Responsibilities:

• Lead and develop a high-performing team of Senior Financial Analysts.
• Oversee the daily operation and data integrity of the Unit4 finance system.
• Drive system upgrades, enhancements, and integration of financial data sources
• Act as the key liaison between Finance, IT, and third-party vendors
• Champion continuous improvement, automation, and digital transformation within the finance function.
• Shape and execute the finance systems roadmap aligned with King’s strategic goals.
• Provide expert guidance on technical system architecture, controls, and reporting.

About You:

• We’re looking for a collaborative and forward-thinking professional with:
• Minimum of 3 years’ experience in finance system administration within a complex organisation
• Strong skills in SQL and report writing
• A proven track record in team leadership, stakeholder management, and delivering finance system upgrades or process improvements
• Experience working with multi-currency General Ledgers and system integration
• Desirable: experience with Unit4 Business World (Agresso), higher education sector knowledge, and a background in business analysis or financial accounting

Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.

It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.

You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.

We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.

The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.

Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.

Salary: £29,069 (pro rata)

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

- All unspent convictions and conditional clauses

- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Racing Welfare is an equal opportunities employer.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People and Families hub works with those in trouble, providing early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Services support people no matter what their situation – and have demonstrated a high success rate.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Job Description

Catch22 are excited to be recruiting for a specialist Women & Girls Case worker for our new Home Office Funded County Lines Support and Rescue Service. The Case Worker role will undertake 121 work with young people under 25yrs old and will specialise in working with female young people within the service.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

• Provide one to one, end to end, appropriate support, and interventions to a pre-defined case load of female young people involved in County Lines activity (and their families where appropriate) who are referred by means of effective assessment, care planning and risk management
• Act as the single point of contact and specialist in the region for women and girls involved in County Lines activity. Attend multi-agency meetings and engage with key stakeholders to raise awareness of the distinct needs and circumstances of women and girls and how the service can support them.  Act as point of contact in the region for our partners, providing gender based training, awareness and developing a differentiated offer to improve the impact and effectiveness of services for women and girls involved in County Lines Activity.
• Proactively and continually assess and manage risk of caseload, using internal and external safeguarding procedures for escalation and where necessary and adapting case management frequency and methodology to reflect the individual needs and circumstances of young people.
• To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management as well as ease of transition and referral for young people and to promote the continued joint work of the service and other partners. Act as a sub-regional or district single point of contact where required.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.

Qualifications/Experience

We are looking for candidates who can demonstrate the following:

• A relevant qualification or equivalent experience in a related field such as youth work, community work, health & social care, or a similar discipline.
• Experience working directly with young people (aged 8–25) and their families, particularly those identified as vulnerable or with complex needs.
• A strong understanding of the unique challenges faced by young women and girls affected by exploitation and County Lines activity.
• Proven experience of multi-agency working, ideally with Children’s Services, Youth Justice, or other statutory and voluntary organisations.
• Knowledge of risk and vulnerability issues affecting young people, and the ability to assess and manage these risks appropriately.
• Ability to deliver one-to-one and group interventions, and to adapt engagement strategies to meet individual needs.
• Confident communication skills, both written and verbal, and the ability to maintain accurate records using data management systems.
• Willingness to work flexibly, including evenings and weekends, as part of an on-call rota.
• A full driving licence and access to a vehicle is essential.

Due to the nature of the role and in accordance with the Equality Act 2010 (Schedule 9, Part 1), this post is open to female applicants only.

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

Shift patterns: The working hours for the role are 37 hours per week (9am to 5pm). However, please note that due to the rescue element of the contract, there is an expectation to provide duty cover once every five weeks. This would involve covering the service from 9am to 10pm during that week.

AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. 

Job details

Bobby Dean MP is seeking a dedicated and empathetic Senior Caseworker to join his busy office in Carshalton, South London.

The role involves supporting constituents with a range of complex and sensitive issues, including housing, education, immigration, welfare and healthcare. You’ll be a key contact, helping resolve problems and ensure their voices are heard.

Experience in an MP’s office is desirable but not essential. We welcome applicants with relevant experience in local councils, Citizens Advice, charities or other organisations delivering casework or advocacy support.

The successful candidate must be highly organised, exercise sound judgment, and handle challenging personal issues with compassion and respect.

We’re open to flexible working, including remote or Westminster-based arrangements. Some constituency availability is expected for team development, training and in-person surgeries.

Key responsibilities

• Manage a large caseload of complex cases, working in a professional, confidential, caring, and sensitive manner
• Supervise other members of staff including coaching and mentoring
• Engage professionally, confidentially with care and integrity with members of the public, through telephone enquiries, social media, emails, and face-to-face
• Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate
• Ensure cases are logged, monitored, progressed and ensure all identified actions are taken
• Liaise with government agencies, voluntary sector, and others to resolve constituency matters
• Exercise a high level of autonomy in reaching decisions on cases based on the evidence
• Develop knowledge in specialist areas
• Ensure records are kept and information managed confidentially and in line with data protection legislation
• Analyse, evaluate, and interpret data to ensure the MP is informed on key issues and is aware of trends
• Assist with surgeries and other meetings and follow up as appropriate
• There may be a requirement for the role holder to work outside of normal hours and travel for work occasionally

Skills required

• Excellent organisation, time management, communication and IT skills
• Strong interpersonal skills suited to sensitive, public-facing work
• Tenacious, compassionate, and outcome-driven approach
• Commitment to Liberal Democrats aims and values

Additional details

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. MPs pay staff in accordance with IPSA guidelines.

The position can be based at Peace Direct’s office in Central London or in the Netherlands. Hybrid working is offered.  

Peace Direct does not currently hold a sponsorship license and therefore if you are applying to work in the UK/EU and do not have the right to work there, we cannot accept your application.

Who we are 
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

The Role 
Working within our International Partnerships, Programmes and Research (IPPR) team, you will develop, accompany, and coordinate locally-led peacebuilding projects, partnerships and networks, primarily in conflict-affected countries in the Great Lakes and Central Africa regions of Africa. You will also support the coordination of partnerships and engagement with local peacebuilding efforts in Democratic Republic of the Congo (DRC) within our multi-year programme ‘Local First: Transforming the Peacebuilding System’, funded by the Dutch MfA.

As Senior Partnerships and Programmes Officer you will work closely with our SPOs who manage existing partnerships and create opportunities to bring partners together to learn from one another. You will also support the development, coordination and delivery of Local First, working closely with the International Programmes Manager and Peace Direct’s Netherlands Country Representative.

We are looking for someone with experience supporting peacebuilding, development or humanitarian projects, with a good understanding of peacebuilding approaches, and who can build effective, trust-based relationships with local partners. You must be a team player who enjoys working collaboratively, have excellent organisational skills and be able to work in both English and French.

Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.  

How to Apply

Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.

We also offer candidates the choice of submitting a video clip, ie. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.

For the video cover letter, the following should guide your speaking points. Please state the following:

· Your name;

· The job you are applying for;

· Describe your overall skills and abilities (as they relate to the post being advertised);

· A brief description of your work experience (in relation to the post being advertised);

· What makes you qualified for the new position;

· Any additional details that help introduce yourself

You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.

Closing deadline for CV and cover letter is 23:30pm on Wednesday 27th August 2025.

Shortlisted candidates will be asked to complete a short supplementary information form.

First stage interviews will be held online during w/c 8th September 2025.
Second stage interviews will be shortly after, on a date to be confirmed to those selected through to the next round. 

Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).

We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.

Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.  

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.

Community Fundraiser- East
c. £31,950 per annum
Full Time, Permanent, Home based. Required to travel, including visits to Fleet (Head Office) & to Regional Team meetings as required

The Talent Set is thrilled to partner with a leading national health charity as they recruit for a Community Fundraiser to cover the East region. This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.

Key Responsibilities:

• Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
• Meet and exceed fundraising KPIs and contribute to overall annual income targets.
• Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
• Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
• Work with internal teams to identify and maximise regional fundraising opportunities.
• Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.

Person Specification:

• Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
• Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
• Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
• Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
• Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
• Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.

What’s on Offer:

• Be part of a passionate, collaborative team working towards a vital mission. Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
• Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
• Ongoing training and career development opportunities to help you grow within the charity sector.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Role Overview:
The Talent Set is delighted to be partnering with a leading charity to appoint an Interim Supporter Care Manager. This 12-month role will see you take the reins of a talented, multi-disciplinary team, ensuring supporters receive an outstanding experience at every touchpoint.

You’ll oversee income handling, regulatory compliance, and operational efficiency across a busy fundraising and marketing environment. Working with senior colleagues, you will refine processes, strengthen supplier relationships, and drive initiatives that keep the supporter experience central to the organisation’s success.

Key Responsibilities:

• Provide clear direction and leadership to the supporter care and compliance function, ensuring high-quality service and operational delivery.
• Design and implement a strategy for supporter care and compliance that supports the charity’s overall goals.
• Manage end-to-end income processing and acknowledgements, coordinating both in-house teams and outsourced partners.
• Maintain full compliance with relevant fundraising regulations, data protection laws, and financial controls including Gift Aid and PCI DSS.
• Negotiate and manage supplier relationships, setting clear performance measures and ensuring value for money.
• Develop and refine processes to improve efficiency, accuracy, and supporter engagement.
• Collect, analyse, and share supporter feedback to inform improvements.
• Lead fulfilment operations, identifying opportunities for cost and time savings.
• Contribute to strategic projects, ensuring the supporter perspective shapes decisions.
• Set and manage budgets, forecasts, and contingency planning to deliver on objectives.

Person Specification:

• Demonstrated success in managing and motivating high-performing customer service or supporter care teams.
• Proven ability to build strong relationships with internal stakeholders and external partners.
• Experience in managing income processing operations within a fundraising or marketing context.
• Skilled in managing supplier contracts, SLAs, and performance metrics.
• Proficient in handling sensitive or complex supporter queries.
• Comfortable using data to inform decisions and shape strategy.
• Exceptional written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities under pressure.
• Skilled negotiator and influencer.
• Adaptable and solutions-focused approach.
• Solid understanding of fundraising compliance, data protection, and financial controls.
• Commitment to inclusive and equitable working practices.

What’s On Offer:

• A hybrid working pattern with just 2 day per week in the organisation’s office.
• A fantastic salary of £52,000 to £56,000 for the successful candidate.
• A 12-month contract in a fantastic organisation that does wonderful work.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.