The Victoria Hall CIO charity is looking for a committed and self starting person to grow use of a brand new community building.  Your aim will be to enable the facilities to be vibrant and well used so that they serve community groups, businesses and organisations in the area.

The charity is keen to bring on board someone with the vision and personality to create a vital new welcoming and dynamic centre. Harrow is a changing and developing place and these facilities are located at the heart of this.

The role involves the practicalities of running a safe venue and the marketing skills to grow regular users and engage with those who want events and activities well run and accessible to a wide range of people.

You will be delivering the day to day running of the facilities, compliance with procedures, ensuring the safety of users and operating a booking system as well as marketing to a high standard and overseeing caretaking.

The Trustees are looking for a person with skills and experience of:

• Running, practically, a community centre or similar facilities.
• Working with stakeholders across all sectors and building positive relationships for mutual benefit (including fundraising) to communities.
• Growing income in voluntary settings.
• IT skills to keep up to date records including in managing money.
• Being a self starter with attention to detail and used to working under your own initiative.
• Marketing and social media skills to engage the target market.
• Developing a team of volunteers.

In return the right person will receive

Opportunities to take the initiative and launch and grow a wonderful new facility and make this a special place.

Salary range; £27,000 - £30,000 depending on experience

Pension contribution

Holiday allocation: 22 days plus bank holidays

The working hours

Working hours: 37 hours per week, to be worked in a flexible pattern to include some evening and 
weekend working

This is a full time contract for 3 years.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for an experienced Research Data Manager to join our Research Institute as part of a 12-month pilot project being run as part of Anthony Nolan and the British Society for Blood and Marrow Transplants and Cellular Therapy’s (BSBMTCT’s) Transplant Data Partnership.

Title:Research Data Manager

Salary: £35,000 

Contract: 12 months fixed term

Hours: 35 hours

Location:Flexible working (willingness to travel to London Office and between transplant centres when required)

The project aims to evidence the benefit of additional Data Management support on the ability of stem cell transplant centres to take part in Research studies and improve access to high quality clinical outcome data. Working as a member of the HLA Informatics Group and based in two large stem cell transplant units within London, you will support existing data management teams to help achieve Anthony Nolan’s aim to uncover the role of genetic and clinical factors in the outcome of haematopoietic cell transplants, so that better matches are made for more patients. You will support NHS transplant centres in preparing outcomes data reports, assist data management teams and support the work of our researchers leading a longitudinal cohort study.

We are looking for an enthusiastic individual who can build relationships with professional transplant data organisations and promote our shared strategic aims for transplant data management. Additionally, you will support transplant centres’ continuous improvement of data management systems and identify opportunities to better harness the power of transplant data.

Experience in managing patient outcomes data collections or auditing Quality Management of patient record systems, including providing assistance to team members is essential, as well as demonstrable success in operating medical database systems for a healthcare provider. Candidates should have strong written and verbal communication skills, and a good understanding of working in an NHS Trust environment, possibly over multiple sites, will be advantageous.

Release your remarkable, join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer. All applicants must be able to demonstrate the right to work in the UK

Please make sure to check out the job description, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

A children's charity based in Central London are looking for a Data Quality Officer. This role of the successful candidate in the Data Management and Support team is to help in the creation and maintenance of processes that load data on the core fundraising databases specifically Raiser's Edge - helping to keep our supporters' data on our core databases up to date and accurate. This post is maternity cover for an existing post and will run until November 1st, 2021.
Key responsibilities
To be responsible for the delivery of high-quality data processing and support to a wide range of fundraising colleagues
To be responsible for the management of relationships and delivery of high-quality support, information and data to those customers for whom you are assigned as lead contact.
To proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.
To undertake specific projects and activities as necessary or as required to support the organisation's fundraising.
Peron specification
Good experience or knowledge of importing and reconciling high volumes of complex data onto databases (Specifically The Raisers Edge and Import-O-Matic).
Understanding of success in being responsible for carrying out key financial and data processes in a secure, compliant and accurate way.
Knowledgeable in using databases and understanding their purpose as well as experience of Microsoft Office software

Closing date: 15th December 2020

Our client is a leading medical and dental school offering international levels of excellence in research and teaching. This role is based within one of the main departments in the school and will contribute to the aims of the unit through providing senior health data science support for the researchers accessing data from large electronic health record databases for research studies.

In this post you would provide senior health data science support for the maintenance and support of a large SQL database containing health care records. You would need to understand the related metadata, codes, concepts and table structures relating to this data and manipulate, extract and analyse these data for subsequent use in data visualisation software and research.

You would provide senior health data science support to researchers and students for funding and fellowship applications and, where appropriate, provide health data science supervision of projects.

To be considered for this post you will have worked in a similar post previously and have a Higher degree or Undergraduate degree in the relevant field or subjects. You will have prior experience of using T-SQL to manage data using CTE and Dynamic SQL techniques. Experience of SQL Server triggers, stored procedures and functions and experience of data migrations and transformation packages using SSIS.

This post is being offered on a temporary basis for 3 months initially, and to be considered you will ideally need to be available to start as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

*Please note, we are currently experiencing high volumes of interest in vacancies so it may not be possible to answer any individual queries on positions prior to an application*

Inclusion London is a leading disability equality organisation run by and for Deaf and Disabled people. We have built a national reputation for effective policy and campaign work and for providing innovative business and organisational support to local Deaf and Disabled people’s organisations (DDPOs) in London.

This is an exciting opportunity to apply and develop you research and data skills and knowledge to support Inclusion London’s work tackling hate crime against Disabled people.  You will be:

• Developing, setting up and carrying out a range of research and data capturing work with DDPOs in London.

• Building relationships with DDPOs to develop their data and evidence gathering skills and capacity so DDPOs can provide the data needed to have an effective and collective voice on hate crime issues.

• Developing IL’s understanding and insights into the needs, challenges, and issues DDPOs working on Hate crime issues experience

• Working with the Hate Crime Partnership Manager on external relationships, events, and policy papers

You will have experience setting up and carrying out effective, accessible and easy to use data and evidence gathering; a good knowledge of data gathering quantitative and qualitative approaches and methodologies; experience of collating, writing up and presenting data gathered in an accessible and compelling way and experience of developing effective relationships across different sectors and with diverse audiences.

To Apply: Please click on the APPLY ON WEBSITE button below or above where you can access the application pack.

Salary: £30,000 per annum pro rata (actual salary £20,571 p.a)

Hours:  24 hours per week

Length of employment: 24 months fixed term contract 

Conditions: Non-contributory pension 5%. 25 days annual leave pro rata plus Bank Holidays pro rata

Responsible to: Hate Crime Partnership Manager

Location: London, home-based and office-based (depending on Covid restrictions)

Closing date for applications:  9am Monday 25 January 2021

Candidates invited to interview will be informed by: Friday 29 January 2021

Interviews will take place via zoom on: Friday 12 February 2021

“Inclusion London is committed to equality, diversity and human rights. We welcome applications from Deaf or Disabled people from all sections of the community and particularly encourage applications from people from Black, Asian and minority ethnic communities and the LGBTQI community”

We support flexible working and large aspects of these jobs could be done remotely, however some travel to London to attend face-to -face meetings may be required depending on the Public Health advice.

About Us

15billionebp is a charity dedicated to promoting social mobility and raising aspirations among young people.  We have over 26 years of experience in delivering high quality services and career related programmes to local authorities, schools, training providers, employers and young people.

The Opportunity

An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join our Management Information (MI) team in the role of MI Data Officer.  Our MI team is  a team of four with a strong reputation in all areas of data management.

15billionebp provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information.  We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.

Responsibilities of the MI Data Officer include:

• Ensuring monthly management information and other information reporting requirements are fulfilled

• Completion of regular maintenance tasks to support the accuracy of data submissions

• Creation of reports that are meaningful and easily understood by stakeholders

• Interrogation of the CCIS database to conduct analysis and create reports

• Provision of a management information helpline service to all stakeholders and service users.

If you have the skills and desire to join our team please see our job description and person specification for further details about the role.

How to Apply

If you wish to apply for this role please complete our application form.

CV submissions will not be considered and we ask that all applicants please submit a completed form.

Due to current lockdown restrictions, interviews will take place using Zoom and will include a skills based test.

We will review applications as we receive them and aim to appoint as soon as we meet the right person.  This position is available immediately and we would advise early submission of your completed application form if you wish to apply.

Unfortunately due to the number of applications we receive we will not be able to contact unsuccessful applicants.

This is a great opportunity to work with a small and successful fundraising team. Your role will primarily be data-driven, managing the regular imports of data from a variety of sources, as well as mining the data for reporting purposes and maintaining excellent data hygiene on our Salesforce database.

You will also provide support to the Individual Giving Manager and Digital Fundraising Manager with regards to new fundraising campaigns, stewardship and supporter engagement.

For this full-time position (37.5 hrs) we can offer the role as part-time (30 hrs) if candidate prefers to work part-time.  This role cannot be offered on a term time only basis.

About Us

Think back to your school days - to that one teacher who inspired you and helped you become the person you are today. Imagine if that teacher had been so stressed with work pressures, that they left the profession for good. This is a growing reality for those in education today – with 34% of teachers planning to leave in the next few years due to stress and workload.

At Education Support, we are there for everyone working in education. We believe the mental health of educators is paramount in providing the next generation with the best educational experience.

To apply, please send a CV and covering letter 

Due to current lockdown restrictions, interviews will take place using Zoom.

We will review applications as we receive them and aim to appoint as soon as we meet the right candidate.  This position is available immediately and we would advise early submission if you wish to apply.

About Turn2us

Turn2us is a national charity that helps people through times of financial crisis, often caused by life changing situations like a bereavement or illness.

At Turn2us, we know that often it’s an unexpected event that can have the biggest impact on your life and working out where to get help can be very difficult. In a time of change or crisis, you need to know where you stand. That’s where we come in.

We support people through our grant giving service, website and helpline, and we also collaborate with specialist agencies and other organisations to help tackle the causes and symptoms of poverty.

During the Coronavirus pandemic Turn2us has been in the forefront of supporting people in our communities and we know that in the coming months the need for support is only going to grow. This is an exciting time to join a busy and dynamic team and being a part of the rebuilding our communities in these difficult times.

The opportunity

Over the last year, the organisation has seen an exceptional increase in the demand for our services and has been at the forefront of supporting families and individuals struggling because of the pandemic. We have seen significant growth in income generation and we are now entering the next phase of our growth and the evolution of our fundraising function. We are now keen for a creative Fundraising Manager to join our dynamic Income Generation team on this journey to supporting people to thrive.

About You

You will be an exceptional and multifaceted fundraiser, an excellent relationship manager with the skills to build upon our fundraising function within a growing charity. You will have an entrepreneurial spirit with a passion for fundraising and working within a small team to build new high impact initiatives.  You will be a true team player, eager to understand the work of the wider team and organisation’s ambitions and powerfully translate these for our supporters.  An excellent project manager with a natural ability to create processes that empowers agile decision-making rather than slow things down.

The Role

The purpose of this role is to oversee the strategy and management of the organisation’s individual giving function with a focus on building long term relationships with current supporters and building a mid – value programme based on donor centric supporter journey’s. You will be responsible developing and leading a mid value programme and enabling to build a pipeline of major donors.

This is a full-time and permanent position and, in addition to the above salary, Turn2us also offers a competitive benefits package.

Senior Data Integration Engineer

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Senior Data Integration Engineer Responsibilities:

The Senior Data Integration Engineer will take ownership of and evolve The Society’s data integration strategy, and lead the development, implementation and support of all core data integration work. Responsible for ensuring our ETL framework, planned for development this year, is robust, and individual data pipelines and integrations developed and implemented in a timely manner. This role is central to our organisation’s data capability and the advancement of the Society’s overarching Data Strategy.

Collaborating closely with other Data Department colleagues, business teams and external suppliers, this role is both a key gatekeeper as well as lead implementor of The Society’s data integration capabilities.

Initially working on a long term project to migrate our legacy ETL feeds to the Microsoft Azure Data Factory platform; this role will ensure our core systems such as CRMs, finance, HR, and data warehouse, as well as other peripheral systems and external suppliers, are kept in sync with resilient and timely data pipelines.

Senior Data Integration Engineer Requirements:

You will have extensive experience of designing and implementing useable, flexible and robust ETL frameworks. Encompassing the movement of data between internal and external systems, error handling and reporting, provisioning for data stewardship, scheduling, and change controls.

You will be experienced in using leading ETL tools (with at least working knowledge of Azure Data Factory) to integrate a variety of source and target systems using various formats including Salesforce, SQL Server, APIs, JSON, csv. As well as advanced SQL skills, you will also have skills in languages compatible with Data Factory such as .NET and/or python.

You will have experience of managing technical changes in a complex environment. You know how to balance speed of delivery against stability and supportability of solutions. You can develop, practice and enforce rigorous change control processes, robust testing procedures as well as planning for live rollouts and backouts. Working knowledge of change control tools such as GIT or Azure Dev Ops will be advantageous to the role.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Senior Data Integration Engineer
Location: Home Worker - England and Wales
Contract type: Permanent, Full Time
Hours: 35 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £41,585 - £46,725 actual per annum (depending on skills and experience) (+ London allowance of £3,600 if applicable)

Closing date: 02 February 2021
Interview date: W/C 08 February 2021

Our client, a humanitarian charity, has a new exciting opportunity available for an experienced charity sector Database Manager professional. This role offers flexible working, including long term part home working. You will be assisting them with bringing on a new CRM to assist their fundraising efforts, building new data processes and working on other various data related projects.

Key responsibilities for this Database Manager opportunity:

• Initial main focus on helping to select new CRM and assist with transition
• Set and maintain data management standards and refine existing processes
• Be responsible for data integrity and consistency across activities and teams
• Ensure data is managed and structured in line with relevant legislation and best practice
• Managing relationships with database provider and payment providers
• Be responsible for the technical maintenance of database
• Contribute and play a key role in projects and conversations relating to data
• Lead on data analysis and in developing and implementing reporting tools
• Design import/export processes
• Provide leadership to Database Assistant and line management

It is essential that you have experience implementing new CRM for the purpose of fundraising within the charity sector. You will be a handson database manager, who is confident in recommending tools and setting them up. Your technical ability will absolutely be relied upon ie SQL. Experience of managing third party data suppliers including the provision of detailed data specifications documents. Setting and monitoring internal standards in data processing and data quality. Experience of designing import/export processes from start to finish.

To apply for this Database Manager vacancy, please email your CV to our Office & Specialist Support Team quoting the reference number 74303DW. All applicants must be eligible to work in the UK.

Exciting opportunity for a trained and qualified counsellor to take over the running of an established prison counselling project and drive it forward into its next phase of growth. This is a chance to make a difference in a dynamic and growing charity, working with some of the most marginalised and deprived women in our communities. Choices is looking for a qualified counsellor who blends warmth and being a people-person with a proactive, can-do attitude, strong project management experience and confidence working with a variety of different stakeholders.

About Choices

Choice4Change is an established service, offering counselling in HMPs Bronzefield and Downview for pregnancy loss and child separation issues. Choice4Change is provided by Choices, a high-impact charity offering practical and therapeutic support to women in London facing pregnancy crises, both in and following the perinatal period. Choices is a faith-based charity operating with a Christian ethos committed to providing compassionate and constructive, non-directive support. 

Choices creates a warm and supportive working environment; we recognise that our staff are our most valuable asset and are committed to supporting each other and our own professional development. We offer 25 days holiday pro rata, as well as bank holidays, and one week of office closure over Christmas.

The Role

As the Prison Counselling Manager, you have responsibility for delivering and developing Choices’ prison counselling service, Choice4Change. This includes overseeing all operational aspects of the Prison Counselling Project; with clinical responsibility for seeing clients in two prisons, managing counselling volunteers and staff, and liaising with partners in the prisons (eg Mental Health Team within the prison).

Your main place of work is shared between the prisons, and the Choices offices near Kings Cross/flexibly at home. The Prison Counselling Manager works at two different prisons during the week and a day from home/the Choices office. Choices is a faith-based organisation and requires key staff to be practising Christians, able to subscribe to the organisation’s Christian ethos and values and to participate in weekly prayer meetings. The Prison Counselling Manager has the following specific responsibilities:

Job Description:

1. Clinical client work

● Attend the weekly Mental Health Team referrals meeting at each prison to process Choice4Change referrals and manage complex cases

● Assess clients for counselling work and match with counselling team

● Provide counselling to individual clients (up to a max of three - four clients per prison)

● Oversee the clinical work of the team and ensure the quality of the Choice4Change service, maintaining best practice in all Choice4Change’s counselling, in accordance with BACP guidelines and the BACP ethical framework and Choices’ Christian ethos

● Attend monthly supervision with Choices’ qualified supervisor

● Provide discretionary advocacy for existing clients strictly on a needs basis

● Take responsibility for maintaining and updating personal counselling skills, as well as knowledge updates eg re abortion law and procedures; adoption law; changes in the prison service etc and disseminating to the team

2. Liaison with CNWL NHS Mental Health Teams

● Liaise with the Mental Health Team manager about the service; maintain good relationships as a voluntary agency working alongside prison staff and healthcare workers

● Monitor and renew Choice4Change’s three yearly Service Level Agreement with CNWL NHS Foundation Trust.

● Negotiate funding for the counselling service with senior staff of the Mental Health teams

● Ensure C4C is adequately publicized at the prisons

3. Management of Prison Counselling Team

● Manage a team of two staff members providing counselling across three prisons

● Recruit and line manage a volunteer team (between 6-8) of counsellors (usually on placement for their training institutions) using a standardized application form and procedure

● Support the counselling team:

o Organise formal monthly, group supervision with a qualified supervisor and monthly team meetings

o Organise the required training (prison induction, computer and data management systems etc) for new volunteers and ensure they attend all necessary prison training, are kept informed of changes in the prison service and are offered skills update sessions

o Organise and provide training for volunteer counsellors in using the ‘Time to Heal’ counselling material

● Ensure all personal data is managed in line with data protection legislation

4. Reports and statistics

● Maintain up to date data on prison counselling client numbers and service evaluations on Choices’ database (Salesforce) and on prison NHS database

● Create procedures where necessary to ensure all volunteers are maintaining up to date records

● Provide annual whole project report for CNWL NHS Trust line manager at each of the prisons

● Provide annual update and statistics on C4C for Choices’ Annual Report

● Write quarterly reports for CNWL NHS Trust for the Quarterly Contract Review

5. Operations

● Finance: work with the Executive Director to:

o Feed in to budget setting and manage annual spend of the prison counselling budget

o Contribute to allocation of restricted funds

o Write grant fund reports as required

● Policies: contribute to all policies relating to the Prison Counselling Project (eg safeguarding, client protection, confidentiality, data protection) in conjunction with the ED and the Board

● Fundraising:

o As required, contribute statistics and case studies to bids for new grant applications for the prison counselling work where appropriate and compile grant reports as required by funders

o Contribute to other Choices fundraising initiatives and events along with other members of the management team, where appropriate

Person specification

● Qualified and preferably registered counsellor or therapist within any orientation

● Proven project management experience including: team management (including volunteers), budgets, monitoring and evaluation

● Highly organised and self-motivated

● Strong administrational skills and experienced in use of databases and online administration/project management software, confident with MS Office and word processing etc

● Confident communicator with written and oral skills – including ability to work with internal and external stakeholders

● Passionate about supporting women within the criminal justice system - preferably previous experience with this client group or similar

● Experience of working in prisons

● Work well and proactively on your own and in multidisciplinary teams

● Ability to work under pressure and flexibly within the confines of a restrictive institution

● Preferably has a car – able to travel to Surrey prison(s)

● Practising Christian and able to subscribe to Choices’ Christian ethos statement

(As this post entails managerial responsibilities, an Occupational Requirement is applied which requires the post holder to be a practising Christian who is comfortable attending and leading prayer meetings.)

Using the person specification and job description for this post please explain in your covering letter how your experience and achievements to date qualify you for this role. Please illustrate your skills and knowledge with specific examples from your education and employment (paid or unpaid) so far.

Please supply the names and contact details of two referees, one of which should be a previous employer and one a senior leader in your church. Neither should be related to you. References will not be taken up prior to interview.

If you have an up to date DBS and/or have already been cleared to work in prisons, state this in your application. Please also confirm that you have the right to work in the UK.

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with the line manager/trustees based on needs/demands in the work of Choices.

ASAP Start - Customer Information & Data Officer - Until March 2021 initially - Health Regulator

Your new company

This organisation is a national health regulator for a medical profession ensuring standards are maintained.
This role will be carried out remotely.

Your new role

Working as part of a team to deliver on a large Freedom of Information (FOI) request, you will analyse information and respond accordingly in line with the policies and procedures under the Freedom of Information Act and Data Protection Act. You will log information and redact personal information from documents to ensure they comply with procedures.

What you'll need to succeed

You will have experience in handling subject access requests. You must have excellent written and verbal communication skills. You will have experience, knowledge or training in Freedom of Information requests previously. You will be an enthusiastic, resilient and hard working candidate.

What you'll get in return

An excellent opportunity to develop your FOI and Data Protection knowledge for future career opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are Age UK Croydon and our vision is a Croydon where everyone can love later life. Our mission is to lead the way in empowering, enabling and supporting older people in the London Borough of Croydon to live well, healthily and independently. The ASC Service (Advice Services Croydon) is a partnership delivering information and advice to older people in various key sites across the borough.

The ASC service offers drop-ins, appointments, home appointments and advocacy (specialist team) and is part of a new and exciting development to take the service out into the community where we can reach and support more older people locally. We also operate a helpline 5 days per week.

The voluntary sector is experiencing significant changes in Croydon which will include modifying the service to a blended model of online, telephone and face to face delivery which is fully accessible and delivered locally.  London Borough of Croydon are reducing their information and advice services from April and alongside this the new Locality Model of service delivery will provide opportunity to grow and expand our I & A service.

To successfully achieve the necessary transformation, we are looking for a manager with excellent people management skills, the ability to contribute to the strategy and vision which will transform the service to a model that can meet those objectives.  We are looking for an experienced and enthusiastic Information and Advice Manager to lead and build the team of outreach advisers and helpline advisers. If you are passionate about making a difference to the lives of the older people who use our services and want to support older people then we would love to hear from you.

This role will require an Enhanced Disclosure and Barring Service Check. 

Large print application form is also available.

CVs will not be accepted.

Closing date for applications: 09:00am - 25th January 2021

Interview Date: 29th January 2021

Only shortlisted candidates will be notified

Summary

Diabetes UK has begun to make significant investment in its data systems and processes as part of the implementation of our Data Strategy. This multi-year programme will see the introduction of a new data hub, replacement CRMs and a volunteer management system.

We understand how vital data is in our ability to engage with and support people at scale and also to gain insight and make better decisions. The work is a vital part of fulfilling the ambition of our new strategy A Generation to End the Harm.

Interview Date: w/c 1 Feb 2021

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

This is a pivotal role within Diabetes UK with responsibility for implementing the next stages of our data strategy. The role works across Diabetes UK, working closely with colleagues in areas such as IT, Digital and Strategic Marketing to ensure we continue to deliver key workstreams.

A structure and team are already in place and there is a great platform from which to move forward with the scoping and implementing new CRM solutions, developing our data hub and continuing to address data quality.

Ideal Candidate

• A deep understanding of how data can be harnessed at a strategic level and an awareness of how this is aligned to the organisation's strategic marketing approach to engage with its beneficiaries and supporters.
• Experience of delivering similar major projects through a programme approach
• Understand the wider context of evolving organisational structure to meet the demands of an increasingly insight-driven operating model
• Communicate and influence effectively with both technical and non-technical audiences and also with senior and operational audiences
• A broader understanding of evolving best practice in this area, particularly in a charitable fundraising context