Data manager jobs in uttlesford, essex
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Senior Account Manager, your role is to line manage a regional team of Account Managers to maximise partner engagement and ensure we retain sky-high resubscription rates. You will manage your regional team’s objectives and regularly monitor and report on progress towards this.
Alongside managing your team, you’ll work with a cohort of partner schools and colleges, facilitating an environment which identifies and promotes best practice across partners within your region. Using data analysis across schools and colleges within your region, you’ll identify trends and opportunities to further increase the use of Unifrog, maximising engagement and resubscription rates. Please note you will need to be based in Hertfordshire, Bedfordshire or North London for this role.
Your key responsibilities will include:
-
Line manage a regional team of Account Managers to achieve their resubscription and engagement goals, delivering weekly check-ins with each team member to review their progress with partners.
-
Run team meetings with your regional Account Management team to review key engagement strategies, objectives and share best practice.
-
Meet weekly with the Head of Account Management, reporting on progress with your partners, and the progress of your regional team.
-
Analyse regional engagement data to spot trends and work closely with the Head of Account Management to devise and implement strategies to improve on any areas of low engagement.
-
Work with Senior Account Managers, Head of Account Management and other Unifrog colleagues, to design and implement projects and processes across the Account Management team, that help deliver against our organisation’s objectives and mission.
-
Work with a region of schools and colleges with the responsibility of an Account Manager, providing resources and strategies which maximise staff and student engagement with Unifrog, and identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work closely with your regional Area Manager to improve Unifrog engagement and maintain a sky high resubscription rate.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
1+ years’ Account Management experience.
-
Track record of excellent relationship management.
-
Ability to identify strengths and areas for improvement within a team, and to put relevant support in place.
-
Ability to listen to feedback and adapt quickly and flexibly.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
Ability to use data to help inform strategies and processes.
-
Proactive attitude and willingness to get stuck in.
-
Experience in working with schools and colleges is preferred but not essential.
-
Experience leading a high performing team is preferred but not essential.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside an Area Manager in your region, as well as people in our Partner Success and Account Management teams. You’ll be line-managed by our Head of Account Management.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£42,312 per annum (Grade C), plus commission, car allowance and a share in a company-wide performance bonus.
-
OTE £47,000.
-
Permanent and full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate will need to be based in Hertfordshire, Bedfordshire or North London.
-
Home based with some travel to schools and colleges in your region
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact Mhairi (details on our website)
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00AM (BST) on Tuesday 17th June 2025.
-
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
-
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
-
ii. Tell us about a time you led a team or group to achieve a challenging objective. What did you do to ensure its success? (250 words)
-
iii. You receive the following email from the head of large group of schools in England:
'Hi X,
One of the schools in our Trust has asked for more information about Unifrog and how we've been getting on with the platform this year.
They're currently using a free platform with their lower year groups, so they're covered with that, but are looking for something to support their KS4 & KS5 students.
Can you provide some information on how Unifrog can support them specifically with those Key Stages, and maybe some costs around a subscription?
Best wishes,'
What next steps would you take following on from this email, and how would you respond to the contact? (250 words)
-
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
-
Stage 3: Video call interview (1 hour)
-
Pre prepared presentation (10 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 mins).
-
Video call interviews will be held w/c 23rd June 2025.
-
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Salary: £42,000 per annum
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10 am Tuesday 24 June 2025.
Interview dates: Monday 7 and Tuesday 8 July 2025
Job Information:
It’s an exciting time to take on this refreshed role as Digital Marketing Manager at Hospice UK. After significant investment in our digital infrastructure and an overhaul of our communications strategy in recent years, we’re looking for someone to take our digital offering and supporter engagement to the next level.
Line managing a team of two, and with shared oversight of the organisation’s brand, this role leads the delivery of key digital marketing products in the organisation, including our Dying Matters campaign. It’s an influential and visible role within the organisation, and has the great privilege of overseeing the telling of deeply moving human stories of grief and compassion at the end of life.
The Digital Marketing Manager is responsible for creating a rich and varied online experience for Hospice UK’s supporters. Overseeing our digital marketing and content strategies, you will work with powerful personal stories of hospice care, loss and grief. Your goal is to use these to inspire our public audiences to get behind our mission to make sure end of life care is there for everyone who needs it.
You’ll be a key member of our External Affairs directorate, and you’ll manage our digital content and marketing team, leading the delivery of key campaign and marketing content and products. The team is currently made up of three people. You’ll have a sophisticated understanding of how to get our audiences’ attention through effective use of tools including Meta Business, Google search and email marketing.
We recognise that search engine optimisation (SEO) and user experience are both critical to achieving our business objectives. You’ll lead on planning content that is SEO-optimised to get us appearing in front of as many people as possible, and structured in a way that gives users a top-class online experience.
Our social media channels have undergone a transformation since our brand refresh in May 2024, and are now engaging our supporter base – and those new to hospice care – in a highly effective way. You’ll lead the team that plans and produces content for both our member and supporter-facing social channels, finding new and engaging ways to keep growing our social presence.
We’ve made great strides over the past 18 months in working much more effectively with our Income Generation directorate across appeals, organic social media and paid social marketing campaigns. You’ll be a key part of the continuation and development of our work here, sourcing stories and content that further develops our success in these spaces.
With a highly motivated Membership Engagement team in place to strengthen our position as a membership body with the UK’s 200+ hospices, you’ll collaborate with this team to identify opportunities to work with our members for things like photography and filming, social media, and other campaign-related content.
You’ll have a key input into the delivery of content for Hospice UK’s flagship campaigns including Dying Matters and Hospice Care Week. With shared responsibility for brand development and guardianship, the role has significant visibility across the organisation, requiring strong relationship, motivation and influencing skills.
This is a reshaped role which comes at an exciting and important time in Hospice UK’s digital evolution. We’ve significantly invested in our digital footprint and infrastructure in recent years, with a new website and CRM, and a recently completed digital fundraising and social media strategy review now ready for implementation. As we develop a new organisational strategy, you’ll lead the development of new, audience-led and integrated ways to recruit, engage and mobilise our supporters online.
We know that more and more people care about and are motivated by making sure everyone who needs it gets brilliant care when they die, and that family and friends are well supported too. The exciting challenge of this role is to harness that public interest to help drive Hospice UK’s work forward.
For more information about this role please see the Candidate Information pack below
How To Apply
If you would like to apply for this role, please send the following documents to Hospice UK recruitment by 10am on Tuesday 24 June 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: 10am on Tuesday 24 June 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th July 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE, a leading UK mental health charity, is seeking an experienced and entrepreneurial Senior Individual Giving Manager to join our Fundraising team. In this pivotal role, you will lead the development and delivery of innovative fundraising campaigns across multiple channels - including direct mail, digital, email and social media to grow our individual donor base, improve supporter retention, and increase legacy giving. Working closely with our digital, communications, and senior management team, you will manage regular giving programmes, design targeted legacy campaigns, and create compelling content to drive donations and deepen donor engagement. We are looking for a creative and strategic fundraiser or marketeer with a strong background in individual giving, ideally within the charity or not-for-profit sector. You should have experience running successful multi-channel campaigns, excellent copywriting and communication skills, and strong knowledge of CRMs such as Salesforce or Raiser's Edge. Familiarity with legacy fundraising and UK fundraising regulations is desirable. Above all, you will bring a genuine passion for mental health and a belief in the power of fundraising to create lasting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Fundraising & Marketing division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning strategies.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator, building strong relationships in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis into actionable business change.
In this role, you will:
- Lead cross-cutting strategic analysis projects across marketing, fundraising and campaigning teams.
- Act as a key strategic partner, turning analysis into recommendations that improve supporter engagement and income generation.
- Identify and implement innovative, predictive analytics solutions to our biggest business challenges.
- Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division.
- Foster a culture of data-driven decision-making through self-service tools, training, and storytelling.
- Act as product owner for our suite of analytics tools, leading the development roadmap and collaborating with suppliers.
About you
To be successful, it is important that you have:
- Strong communication and collaboration skills, with the ability to influence non-technical stakeholders.
- Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation.
- Strong skills in R (R Studio) or Python for statistical analysis in a commercial context.
- Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI, and website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable.
- Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases.
- Passion for applying data to drive positive social impact.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
To learn more about the position, please review the Job Description on our website.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office in London (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent alongside the analysis team for collaboration and innovation activities, and for divisional in-person days. The Analysis team currently works in 3-week planning sprints with two virtual team stand ups a week.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.
As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.
In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.
What you’ll do
- Leading and mentoring a high-performing Service Desk team
- Managing day-to-day operations and acting as the go-to escalation point
- Driving service improvements using KPIs, feedback, and best practices
- Supporting AV and video conferencing across the College
- Playing a key role in exam delivery and IT project support
- Collaborating with stakeholders to enhance user experience and IT service quality
What you’ll need:
- Proven experience managing an IT Service Desk
- ITIL v3/v4 Foundation or equivalent experience
- Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
- Excellent communication, leadership, and problem-solving skills
- A customer-first mindset and a passion for continuous improvement
- A proactive, self-starting attitude and a love for learning.
- A commitment to data protection, security, and sustainability.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office (working from home is an option in line with Crisis’ Hybrid Working policy)
About the role
As the Data Protection and Compliance Officer, you will deliver the data protection and compliance agenda at Crisis, ensuring a risk-based approach in line with applicable laws including the Data Protection Act 2018, UK General Data Protection Regulation and the Privacy and E-Communications Regulation in respect of marketing compliance.
You’ll work right across the organisation, from supporting our client facing regional centres in effective information sharing to help end someone’s homelessness, to working with Crisis’ transformation programme to help improve the governance and safekeeping of corporate and personal records. It is a hugely varied and busy role where you can switch from interacting with members of the public, our clients on rights issues to advising on police disclosure requests.
This is an exciting time to join Crisis and to be part of the new Compliance, Risk and Governance Team, influencing the privacy and data protection agenda for 2025-26. You would be an integral part of this small, yet influential team supporting the organisation to meet its legal obligations, understand its regulation requirements, and foster best practice.
About you
To be successful in this role you will have:
- Extensive knowledge of UK Data Protection law including an understanding of marketing legislation (PECR)
- A pragmatic, risk-based approach to advising internal teams on compliance activities
- The ability to translate data protection law into everyday terms and actions
- An understanding of information security and its interdependency with data protection requirements
- The ability to prioritise and work effectively with various departments.
- A values-based approach to how data is utilised, ensuring that it is not only lawful but fair, meeting the reasonable expectations of the people whose data Crisis is entrusted to protect.
You may have experience in, data protection, information governance or legal services provision in the not-for-profit, private or public sector.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 15 June 2025 23:55
Interview process: Competency-based interview
Interview date and location: Tuesday 24 June 2025 via Microsoft Teams
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the NGSN London Regional Board
The NGSN London Regional Board brings together partner organisations to enhance collaboration, service delivery, treatment, and understanding around gambling harm within the London Region.
The Board has a joint vision to build a strategic approach to raise awareness and provide education and treatment around gambling-related harm. The Board is chaired by Betknowmore UK’s Founder & CEO Frankie.
About the role
We are seeking an experienced Project Manager to lead our stakeholder engagement initiatives with local authorities across London. This critical role will drive forward the board's vision by building strong relationships with key stakeholders and ensuring effective collaboration between local authorities, public health services, and NGSN partners. By positioning gambling harm as a public health issue, we aim to embed harm reduction within broader health systems, ensuring improved access to support and care across London.
The ideal candidate possesses proven Project Management experience and demonstrates initiative as a self-starter who excels at making sound, proactive decisions that drive project progress. We seek someone who can work autonomously with minimal supervision while also collaborating effectively with our predominantly remote team. While this position is funded by GambleAware, the successful applicant will be employed by Betknowmore UK.
Job Title: Project Manager
Hours:Full-time (37hrs) – 12 month contract
Salary: : £36,000 -38,000, depending on experience
Location: Remote with regular travel across London Boroughs
Line Manager: Director of Finance and Operations (Betknowmore UK)
Interview date: Interviews to be held on a rolling basis
Key Accountabilities and Responsibilities
Stakeholder engagement
- Scope out opportunities to work with Local Authorities
- Build and maintain productive relationships with local authority representatives, public health teams, and other relevant stakeholders
- Develop local data collection systems and pathways
- Identify opportunities for embedding gambling harm reduction within broader health systems
- Act as an ambassador for the NGSN London Regional Board, representing its vision and values
Reporting
- Regularly meet with and update the board on work progress
- Manage and regularly report on budget
Monitoring
- Maintain accurate records and contribute to reporting on programme outcomes
- Produce impact reports to demonstrate the value of gambling harm interventions
Risk management
- Identifying potential risks
- Developing mitigation strategies
- Monitoring and addressing issues as they arise
Meeting Co-ordination
- Liaise with the chair to plan board meeting agendas
- Book meeting rooms and catering
- Take minutes, record and follow up actions
Event co-ordination
- Planning, organising, and delivery of gambling awareness event and workshop, from initial concept to post-event evaluation
General
- To operate with clear professional & confidentiality boundaries, working within the organisations code of conduct.
- Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences
- To carry out other duties commensurate with the post
Person Specification
Qualification or relevant experience
- Understanding of Local authority
- Demonstrable experience in a similar role
- Proficiency in project management and budget reporting
Essential experience
- Proven experience in stakeholder engagement, preferably within local government or public health settings
- Proven project management skills with the ability to plan, coordinate, and deliver complex initiatives
Essential skills and knowledge
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Strong problem solving and ability to use own initiative
- Ability to prioritise and manage multiple tasks simultaneously
- Proficiency in data management and reporting
- Knowledge of gambling harm and support services
- Ability to work independently while also collaborating effectively with multiple partners
How to Apply
To apply please send your cv and cover letter outlining your experience to info @ londongamblingharms. org
By joining our team, you will play a pivotal role in helping the NGSN London Regional Board achieve its aims of reducing gambling harm, promoting long-term recovery, and ensuring improved access to support and care across London's communities.
See application pack attached
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Jangala is seeking a technically adept and impact-driven person to generate insights from our internet inclusion projects across the UK and internationally. This role will be central in demonstrating the outcomes of Jangala’s programmes, improving our products and support to partners, and contributing to our organisational learning as we aim to deliver socially impactful internet to 4 million people by 2030.
This is a unique opportunity for a candidate equally comfortable designing and conducting qualitative field surveys and focus groups as they are working with large-scale datasets. You will work directly with rich telemetry from our connectivity devices - complemented by interviews, surveys, and case studies - to understand and communicate the real-world impact of digital inclusion.
About Jangala
Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of connecting 4 million people to the internet by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals across 36 countries.
We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.
Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion, serves critical and challenging deployments, from response teams in an emergency zone to a remote educational hub. Get Box, developed rapidly during the COVID-19 pandemic, ensures that households and individuals are able to stay connected to the internet, whatever their circumstances.
Details of the role
You will design and deliver Jangala’s monitoring, evaluation and data analysis activities. The role will report to Jangala’s Head of Programmes and be a member of the Jangala’s programmes department which leads on the delivery of Jangala’s donor-funded programmes in the UK and internationally, deploying Jangala’s award-winning technology and developing partnerships with community groups and grassroots organisations, charities, local authorities and the United Nations.
Key responsibilities will include:
-
Designing and implementing Jangala’s M&E and data analysis systems across UK and international projects, aligning with our 2030 Vision and Theory of Change, as well as donor requirements
-
Leading the design and implementation of both quantitative and qualitative data collection tools, including structured surveys, stakeholder interviews and case studies, ensuring methods are ethical and appropriate for diverse contexts
-
Developing pipelines and scripts (primarily in Python) to analyse and interpret device telemetry data - eg. usage patterns, uptime, throughput and context-specific behaviours - across tens of thousands of devices operating in a variety of contexts
-
Integrating qualitative findings with telemetry and survey data to develop a holistic understanding of impact, progress against indicators and our Theory of Change
-
Collecting and analysing data and feedback from partners, end users and stakeholders eg. interviews, surveys and the development of case studies
-
Collaborate with delivery partners and external stakeholders to carry out M & E activities and report creation
-
Ensuring the secure and organised storage of M&E data and supporting system improvements for capture and access
-
Supporting fundraising and communications through evidence-based storytelling and impact narratives
The person we're looking for
We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have a strong combination of data analysis skills, experience in M&E or social research, and a passion for digital inclusion and social impact.
We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to work on programmes that help some of the world’s most excluded populations, we want to hear from you.
Core Requirements:
-
At least 3 years of professional experience in a relevant field (eg. data analysis, M&E, research, social impact)
-
Experience with quantitative and qualitative research design, survey tools, and statistical methods
-
Proficiency in Python/Julia data analysis and visualisation; ability to work with large or structured data sources and build reproducible analysis pipelines
-
Familiarity with tools such as Excel, Kobo Toolbox, Dovetail or SPSS
-
Strong communication skills, including the ability to present complex data clearly to non-technical audiences in reports and presentations
-
Excellent interpersonal skills, including the ability to collaborate across technical and programme teams, and with partners
-
An understanding of data protection principles, and an appreciation of ethical considerations of M & E activities involving underserved communities, including in conflict-affected countries
-
Commitment to Jangala's mission and values
Desirable Requirements:
-
Prior experience in one or more of the following sectors: technology, humanitarian, UK charities or international development sectors
-
Working knowledge of additional languages besides English, particularly French, Spanish or Arabic
-
Experience with geographic data, real-time telemetry or Internet of Things platforms
-
Familiarity with Theories of Change and logical frameworks
-
Willingness to travel for short project-related assignments
Important details
Jangala’s office is based in London and operates a remote-first working policy. However this is a UK based role and travel to our London office will be required for mind-mapping and collaborative work at least once a week.
We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:
-
Flexible working (general arrangement is one day in the office per week)
-
29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
-
Quarterly bonus assessed on a whole team level
-
5% employer pension contribution
-
Gender inclusive office facilities
-
Free gym and climbing membership
-
Potential shadow share options in future commercialisation
-
Enhanced parental leave
-
A real focus on learning and development with each person having an L&D budget
-
Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas
-
Team days out
-
A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries. Please note that we are only able to accept applications from individuals who already have the right to work in the UK.
If you’re motivated by our mission and believe you can help drive Jangala’s demonstration of its impact and continuous improvement during the next phase of the organisation’s journey, we’d love to hear from you. Please send a CV (1-2 pages) and a cover letter (1 page) detailing why you’re a great fit for this role
The client requests no contact from agencies or media sales.
Job Title: Digital Manager
Job Type: Permanent
Hours: 35 hours per week
Department: Membership Engagement Team (MET)
Salary: £39,776
Reports to: Director of Membership, Marketing and Digital
Location: Hybrid – FSRH Office (London Bridge) and home working
Can you help us?
We are seeking a Digital Manager to oversee the FSRH digital infrastructure, ensuring seamless integration across our website Content Management System (iMIS RiSE), member engagement platform (iMIS), and Learning Management System. The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.
With strong content management capabilities, you will ensure all web and LMS content adheres to brand guidelines, implement SEO best practice, and deliver an exceptional user experience. You will also facilitate comprehensive staff training, spearhead strategic digital improvements, and leverage analytics to drive data-informed decisions that enhance both member engagement and organisational effectiveness.
The role:
Team leadership
- To manage the FSRH Digital Team consisting of a Data Manager
Digital platform ownership
- Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), our Learning Management System and member engagement system (iMIS) continues to work well.
- Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary and with the website supplier and implementation partner, where necessary. This includes understanding and specifying business requirements sufficiently well for suppliers to quote against and undertake the required development work.
- To liaise with third party suppliers on a regular basis regarding integration between digital platforms including the website (iMIS RiSE) member engagement system (iMIS), LMS and other online products.
- Act as the first line of support for technical issues related to the FSRH website, associated websites, and the Learning Management System (LMS). Collaborate with staff and external developers to identify solutions and escalate issues to external support when necessary.
Website and LMS content
- Create, develop and manage content on the FSRH website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines. Apply knowledge of SEO best practices and user experience principles to enhance visibility, accessibility, and overall content effectiveness.
- Train and support identified staff to use the content management system (iMIS RiSE) and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.
- Consider user journeys in all aspects of content development and updates, ensuring that navigation and structure support intuitive and meaningful user experiences.
- To ensure processes for regularly reviewing, prioritising and refreshing all web content are maintained and overseen, liaising with teams across the organisation.
- Work closely with the Marketing Team to support key campaigns by providing website support where needed.
Website analytics
- Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.
- Using website analytics and other tools to understand user behaviour.
Strategic digital development
- Lead the strategic development and continuous improvement of the website to ensure they meet evolving user needs, support organisational objectives, and deliver content more effectively.
- Stay up-to-date with emerging website and digital trends, tools, and technologies, and advise on possible improvements or alternative approaches to digital solutions, particularly in areas such as Artificial Intelligence (AA) and machine-learning.
Other
- To ensure all FSRH digital platforms and associated information adheres to Data Protection laws and current FSRH policies.
You will be:
- Educated to degree level or equivalent by experience
You will have:
- Previous experience in a similar digital management role
- Experience working with website Content Management Systems (CMS)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of user experience (UX) principles
- A basic understanding of HTML
- A strong understanding of SEO, page optimisation, and website copywriting
- Technical understanding of digital systems and platforms
- Creativity in designing engaging, accurate content with a high level of attention to detail
- Experience using Google Analytics 4 and Google Tag Manager
- Experience and understanding of GDPR and its practical application
- Confidence in managing multiple projects and working with stakeholders across departments and seniority levels
- Excellent Microsoft Office skills, with a good working knowledge of Office 365
- Strong and positive communication skills, both written and verbal
- Willingness to work flexibly in response to changing priorities
- Excellent time-management and prioritisation skills
- An interest in sexual and reproductive healthcare (SRH)
NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Enhanced maternity, paternity & adoption pay
- Free eye tests
To Apply
Deadline for applications is Wednesday 11 June midday
Interviews are likely to take place on 19 and 20 June 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Content Manager
Please note a covering letter is required
Reports to: Chief Executive
Line manages: Marketing and Communications Officer.
Hours: 35 hours per week (hybrid working options available)
Term: Permanent
Other benefits: Company pension scheme, Employee assistance programme, Season ticket loan
About the Association for Laboratory Medicine
The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.
We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.
We foster the highest standards in laboratory testing and patient care, provide trade union support for all our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.
Purpose
As Digital Content Manager, you will oversee and develop LabMed’s digital content across multiple platforms. This role offers a chance to apply your skills to make a tangible impact on healthcare and laboratory medicine, driving engagement and innovation in a meaningful field.
You’ll lead our content strategy to grow engagement with key audiences, implement creative solutions to build our online presence, and explore new opportunities for revenue generation. You’ll also support LabMed’s core values of inclusion, collaboration, and innovation while managing a small team.
You will work closely with the Chief Executive, membership volunteers, editorial boards, and the staff team to create impactful content that informs, inspires, and supports our diverse audiences.
Responsibilities
- Lead the development and implementation of a content strategy to grow audience engagement through the Association’s website, e-newsletter and LabMed News (our member magazine).
- Manage and innovate the content on Lab Tests Online (our patient-facing site) including supporting the Editor with editorial and review processes.
- Liaise with editorial boards to ensure our digital content remains insightful and relevant.
- Commission, edit, and deliver high-quality content in partnership with editors, contributors, and topic experts.
- Support the Publications and Communications Committee to ensure consistent quality and alignment with organisational goals.
- Explore and implement opportunities for revenue generation through advertising and paid content.
- Produce the Association’s Annual Report and contribute to business planning in collaboration with boards and teams.
- Supervise the Marketing and Communications Officer, providing clear direction and support.
- Champion Labmed values of inclusion by supporting diverse editorial boards across our publishing programme.
- Develop an awareness of work being done by LabMed committees to promote through communications channels
What do you need to have
- A strong editorial skill set and an understanding of publishing processes.
- Experience managing, evolving and optimising digital content
- Understanding of user experience (UX), accessibility, and SEO best practices
- A proven ability to develop content strategies that drive audience engagement.
- Excellent project management skills with the ability to prioritise multiple tasks.
- Strong stakeholder management and relationship-building skills.
- Familiarity with revenue generation opportunities within digital publishing.
- A proactive and enthusiastic approach, with the ability to adapt in a small, dynamic team.
- Experience leading/supervising colleagues?
- A commitment to LabMed’s values of inclusion, sustainability, and innovation.
- Must be a resident in the UK
Our values
LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.
Our values are:
- We are innovative – promoting new scientific development to improve health and wellbeing.
- We are inclusive – ensuring that we are open and accessible to everyone.
- We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
- We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
Applications close Tuesday 17 June
Interviews will take place in person at our offices in London Bridge on Tuesday 24 June
The client requests no contact from agencies or media sales.
Database Manager
Salary: £42,285 p.a. full-time equivalent; £25,371 p.a. pro-rata
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
Permanent
Flexible working considered
An opportunity to apply for a new role managing our database whilst fostering a data-driven culture across the organisation.
Join our friendly team
You will be an experienced database manager with a strong understanding of data and how it can drive engagement with beneficiaries and potential supporters. Ideally from a charity background you will support colleagues across the organisation in their use of the database to deliver their objectives. However, if you have relevant transferable skills and a passion for data, we encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. Having recently merged with another MS charity (MS Research, Treatment & Education), there is real excitement about the future and the positive impact the merger will make, and this role is key to realising some of the opportunity this brings.
The role
The Database Manager will be responsible for our RENXT database ensuring it is maintained and secure as well as leading on the quality and integrity of our data. The role also holds primary accountability for liaison with our external data protection officer. You will deliver training and support for all internal users and collaborate with colleagues across the organisation to produce reports and insight to maximise the effectiveness of our use of data.
What we can offer
· 28 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London andCambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering Day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equity, diversity and inclusion (EDI), we appreciate your time completing an EDI form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 13th June 2025
First Interviews: 20th June 2025
Second Interviews: 27th June (face to face in our offices)
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Digital, Data and Technology (DDaT) Service Manager provides leadership for the outsourced service desk, IT supply and Site Service Engineering functions of the DDaT team and is the point of escalation for all Barnardo's colleagues accessing services, incident management and request fulfilment.
The DDaT Service Manager is responsible for the delivery of exceptional Site Service Engineering at over 1000 sites and responsible for the delivery of IT Supply services to over 7000 colleagues across the UK. The Service Manager also owns and operates the outsourced Service Desk via the current partner relationship, working in collaboration with internal technical teams. The Service Manager will report to the Director of Digital, Data and Technology (DDaT) and is a member of the DDaT Leadership Team.
Continuous improvement of services, ownership of the service catalogue entries, effective self-help documentation and assets, are core activities of the role, alongside ensuring the delivery of excellent business as usual services, and ownership of key transformation initiatives. Fiscal management of delegated budgets, accurate forecasting are key success factors of the role.
The post holder will be responsible for engagement with all stakeholders, aligning working practices with the DDaT Operating Model, identifying improvement opportunities and all other similar practices to grow the function.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Director of Data, Technology & Insight (Maternity Cover)
Lead Strategic Change in a Mission-Driven Organisation!
Understanding Recruitment NFP is proud to be the sole agent partnering with Animals Asia in the search for an outstanding Global Director of Data, Technology & Insight for an 11-month maternity cover.
This is a genuinely exciting opportunity to lead a high-impact function during a time of real momentum. The team has grown recently, bringing in three new hires, and this will be the first year the structure is in place to thrive. Making this a pivotal leadership role.
We're looking for a strategic leader, not a doer. You’ll shape operational models, set principles for excellence, and help define a long-term vision across data, technology, and insight. Your work will drive smarter supporter engagement, income growth, and digital innovation.
Key Skills:
-
Significant experience leading data, tech and digital strategy in a complex organisation
-
Strong background in CRM and data governance (Blackbaud experience a bonus)
-
Proven ability to influence and engage at Executive and Board level
-
Collaborative leadership style with a focus on culture, structure, and performance
Contract Details:
-
Length: 11-month fixed term contract
-
Salary: £70,000 – £75,000
-
Location: Fully remote
-
Start Date: August / September 2025
If you’re a visionary leader ready to shape data and technology at a global organisation that makes a real difference for animals, we’d love to hear from you.
Please apply directly or contact Harry Bullock at Understanding Recruitment NFP