Data manager jobs

About Research Data Scotland 

We have some excellent data in Scotland, an excellent research community, and the ability to bring people together from Government, academia, industry and public bodies, to make real change happen. Working in partnership, we’re widening the range of data available, creating new data assets and providing a single point of contact for researchers to provide safe, secure and effective access to public data in a trustworthy manner.

Our focus is on providing a streamlined service for researchers, as well as extending the range of data available through the service, particularly in the areas of Covid-19, NHS imaging, geospatial data, children and justice services.

Our partners include: Scottish Government, Public Health Scotland, National Records of Scotland (NRS), and the Universities of Aberdeen, Dundee, Edinburgh and Glasgow. We work closely with the national and regional safe havens. And we are in contact with other organisations in Scotland and across the UK in the data research sector, including public sector, research and commercial bodies.

As we embark on this search for a Chief Data Officer, we are reaching out to individuals who are as passionate about this work as we are. They will hold our values of Transparency, Collaboration, Integrity, Humility and Courage.  And they will bring leadership, subject expertise and a commitment to helping RDS work closely with partners and forge ahead in its work to improve outcomes for the people of Scotland through better use of data.

About the job

The Chief Data Officer is part of the RDS Leadership team, with responsibility for establishing and overseeing the range of programmes that source the portfolio of datasets available for use in research. They will lead a cross-functional team to develop and execute the tactics that broaden and maintain a collection of research data. They’ll work closely with senior leaders and colleagues across the public sector to drive system-wide operational efficiency and demonstrate trustworthiness in how data is used. 

About you

This is a senior leadership position and central to the delivery of a wide-ranging data transformation agenda. Collaboration is vital in this role, so you’ll feel confident to build strong enduring relationships and have natural skills to influence others and bring people on the change journey with you. You are ambitious, resilient and pragmatic, understanding the complexity of our environment means change is rarely linear!

The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable.

We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.

The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Data and Evaluation Manager you will:

Manage research and evaluation activities

• Evaluation project design

• Data collection

• Data analysis 

Collaborate on building and applying evidence 

• Embed learning - Work closely with colleagues to interpret and understand evaluation findings to inform programme development, fundraising bids, practice reports and policy work. 

• Sector awareness - keep up to date with developments in education, inclusion, attendance and exclusions, as well as research and evaluation methods relevant to our work

• Internal collaboration - support teams with ad hoc data queries, whether related to our own programmes or data from external sources, such as schools, 

Communicating insights

• Insight reporting

• Knowledge sharing 

• External representation

Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!

The Candidate
We are seeking a combination of the following skills, aptitude and experience:

Essential – We are looking for someone with the following knowledge, experience and skills, though you may be stronger in some areas than others:

• Track record of using research and evaluation methods

• Confidence analysing and presenting data clearly 

• project management skills

• Ability to report and communicate findings 

• Knowledge of the ethical and legal aspects of social research 

• Proven ability to work independently and take initiative

• Strong interpersonal and communication skills

• Strong time management skills

• Passion for The Difference's mission 

You are more likely to be successful in your application if you have either/both:

• Familiarity with the education sector and/or school data systems, example MIS

• Ability to conduct desk research and literature reviews

• Lived experience or insight into the school experiences of marginalised young people

£28,000 - £32,900 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Are you passionate about using data to drive meaningful change? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, resulting in impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As Data Insight Analyst, you'll be a key player in the Data Insight Team to uncover valuable insights that directly influence strategy and improve decision-making. You’ll bring data to life by designing interactive, user-friendly dashboards and championing visual analytics that empower teams across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform. Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour and inform future campaigns.

Collaboration is central to this role. You’ll engage with a variety of stakeholders to optimise data usage, share best practices, and help embed an insight-driven culture throughout Prostate Cancer UK.  

What we want from you

We’re looking for a curious, motivated Data Insight Analyst to join our dynamic Customer Insight Team.

If you’re someone who loves using data to solve real-world problems and help shape organisational strategy, you could be just who we’re looking for. You’ll need to be comfortable working with large datasets, putting your data mining and analytical skills to good use.

Experience-wise, we're looking for someone familiar with analytics tools like Tableau, Faststats, or similar. You should also be comfortable with SQL and skilled at making the most of data from a variety of sources. First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

As well as excellent analytical skills, you’ll have a naturally inquisitive mind and a passion for problem-solving. We’re looking for a strong communicator, comfortable at delivering your analysis outcomes whether that’s to a room of colleagues or one on one with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

If you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Monday 25th August 2025.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 1st September 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Woodland Trust is looking for a Principal Data Engineer to help us transform our data management processes, integration processes and support with data architecture.

The Role: 
•    Lead the data transformation initiative within a complex environment.
•    Design and implement a data model in relation to our conservation efforts and organisational goals.
•    Lead the design of integration patterns to ensure data flows between solutions can be maintained and supported.
•    Develop key relationships with business units and technology departments to ensure a smooth operation.
•    Establish and facilitate a robust data governance framework to ensure data accuracy, privacy, compliance and optimal usage. 
•    Oversee a smooth operation of legacy systems whilst transitioning to new data management technologies.
•    Establish and lead an observability strategy for data and integration platform.
•    Support the comprehensive data strategy that addresses data maturity journey, data quality, governance and capability.
•    Establish a foundation for data analytics and AI, positioning the organisation to leverage data-driven insights for conservation efforts.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

We are looking for candidates who have the following:
•    Experience leading a data transformation initiative within complex environments.
•    Knowledge of enterprise data architecture and data modelling.
•    Experience leading a projects and the design of enterprise integration patterns for joining internal and external solutions.
•    Strong communication skills to build and maintain key stakeholder, business units and technology department relationships.
•    Experience managing a transition from legacy systems to modern data platforms.
•    Strong skills using Azure data technologies with the knowledge of the practical application.
•    Experience designing, building and maintaining integrations using Azure Integration Services.
•    Knowledge of DevOps for data and integrations.
•    Experience developing and implementing data strategies that enhance data quality, governance and management practices.
•    Experience in the environmental, charity, or fundraising sectors is desirable. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 
Even if you don't meet every requirement of the role, we would encourage you to apply.  

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Award-winning music education charity, the London Music Fund, is seeking a Fundraising & Data Manager from October 2025 to join our small team of 3. The role is varied and interesting, with a fundraising and donor reporting focus – the post-holder will support the CEO with all fundraising for the charity, including writing Trust and Foundation applications, research on new prospects, and managing donor reporting. In addition, we hold 2-3 major fundraising events each year, and this role would support the CEO in all aspects of event management.

We are also looking for someone who is interested in developing our impact reporting, working with the Programmes Manager to develop evaluation frameworks, using and gathering data to support impact reporting to donors.

The role is advertised as full time, initially on a 12 month fixed-term contract. However, a part-time option (min. 3 days per week) may be discussed. If part time, a reduced role description would be agreed.

About the London Music Fund: 

Established in 2011, the London Music Fund’s (LMF) mission is to transform under-served communities in London by enabling children to access a holistic and high-quality music education, and every child who demonstrates significant musical ability, enthusiasm, and commitment to learning an instrument is given the opportunity to develop their potential.

The Role 

• Reports to: CEO
• Hours: Full time, 35 hours per week (part-time work at a minimum of 3 days per week will be considered. Please state in your application if you are applying for part-time).
• Salary: £35,000 full-time salary (pro rata if part time)
• Terms: Initially a 12 month fixed term contract
• Place of Work: Hybrid: 169 Union Street, London, SE1 0LL and remote (min. 3 days per week in office if full time)
• Holiday: 25 days plus bank holidays (pro rata if part-time)
• Pension contribution: 5% employer, 5% employee
• Start Date: ASAP
• This role is subject to an enhanced DBS check

Job Description

Key Responsibilities:

The charity currently raises c. £750k annually from a variety of sources including individuals, trusts and foundations, corporates and events. The key aspects of this role are:

Trusts and Foundations

• Research and draft Trust and Foundation applications, updating the prospects and pending report, managing pipelines.
• Manage the reporting schedule (with the Programmes Manager).
• Collate data for reports and maintain positive relationships with funders.

Individual Donor Relations:

• Maintain accurate and up-to-date donor records on Salesforce and SharePoint.
• Respond to donor enquiries and provide excellent customer service.
• Manage donor communications, including thank you letters and updates.
• Assist with donor stewardship activities to build relationships and encourage continued support.
• Manage the Scholarship Sponsor reporting schedule (with the Programmes Manager).
• Lead on the management and growth of the Friends Scheme, including developing relationships and reporting.

Data Management and Impact Reporting

• Maintain and update the fundraising database (Salesforce), including GDPR and Gift Aid records, processing donations, ensuring compliance with current regulations.
• Develop methods of data analysis and segmentation for targeted fundraising efforts e.g. event attendees, Scholarship sponsors, major donors.
• Work with the Programmes Manager and CEO to develop quantitative KPIs and evaluation of programmes, including graduation data, surveys, alumni monitoring and developing a long-term impact framework.

General Fundraising Operational Support

• Lead on fundraising campaigns e.g. the Big Give Christmas Challenge and ad hoc projects.
• Support the development and implementation of fundraising strategies, in collaboration with the CEO.

Finance Support/Gift Aid

• Responsible for managing the online donations platform, Enthuse, including thanking donors and supporting the Senior Programmes and Operations Manager in reporting / reconciliations.
• Support the CEO in managing the quarterly Gift Aid reporting schedule.
• Support the CEO in managing fundraising events, including donor invitations, and event management where required.

Marketing & Comms

With the team:

• Manage LMF’s social media (Facebook, Instagram, LinkedIn), posting regularly, growing reach, compiling strategy, keeping up to date with current trends.
• Manage LMF’s website and news stories, keeping updated, monitoring photos etc (within Scholars’ privacy policy), support the development of LMF’s new website launch in 2026.
• Contribute to LMF’s impact reports and other publications.

Other Duties:

• Maintain a professional and organised work environment.
• Contribute to a positive and collaborative team environment.
• Stay up to date on fundraising best practices and trends.

Person Specification: Skills and Qualifications Essential (E) or Desirable (D)

• At least three years’ experience in a similar role (E)
• Strong organisational and time management skills (E)
• Experience of writing funding applications and reports (D)
• Experience of using data to measure impact (D)
• Experience with donor database management (D)
• Experience of managing events (D)
• Excellent communication and interpersonal skills (E)
• Ability to work independently, flexibly and as part of a team (E)
• An understanding of and interest in music education and the charity sector (E)
• Sound knowledge of Microsoft Office programmes (E)
• Experience of Canva (marketing), Salesforce (CRM) and/or Enthuse (donations) platforms (D)
• Passion for the mission and values of the organisation, in particular access to music education for children from low-income families (E)

About the role

As Data Lead, you will facilitate the collection, management, integrity, security and reporting of our programme delivery, quality assurance and evaluation data, supporting the work of the Data and Insights Manager and Head of Impact and Quality. In this role, you will primarily work with our CRM system, Salesforce, alongside other data systems such as Microsoft Excel, PowerBI and FormAssembly.

Deadline: Sunday, 7th September 2025
Interviews: w/c 15th September 2025
Start date: Monday 20th October 2025
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Main responsibilities

• Lead on data capture of key data points from partner schools, ensuring high quality throughout, efficient processes, and complete data. For example, collection of pupil data, SATs and GCSE results.
   
• Be responsible for promoting high standards of data integrity across the organisation. This includes supporting staff to develop in their use of data, undertaking regular data integrity activities, and developing solutions to improve data integrity issues at the source.
   
• Work with the Data and Insights Manager on the administration, maintenance and development of our Salesforce CRM system.
   
• Support the design, delivery and maintenance of a range of custom reports (in Salesforce or other software), to facilitate external stakeholder reporting and a range of internal project work across departments.
   
• With the Data and Insights Manager, act as expert in data governance and data protection processes at Action Tutoring, promoting data security and GDPR compliance across the organisation.
   
• Any other ad hoc responsibilities as deemed relevant by the CEO.
   

Person specification

We are looking for someone who has:
 

• Two or more years experience with Salesforce administration, including custom objects.
   
• Experience administering online data capture software (ideally FormAssembly), including managing integrations with Salesforce.
   
• Experience working with complex datasets in Excel, including data cleaning in preparation for import/export or analysis.
   
• Experience generating reports for a range of stakeholders.
   
• The ability to design data collection processes and system changes that are scalable, impactful, and promote high standards of data integrity.
   
• Project management experience, including creating project plans, gathering requirements, analysing risks, and managing stakeholders.
   
• Strong communication and collaboration skills; proactive in communicating updates and change to stakeholders at all levels.
   
• Confidence adapting communication style and approach to develop data skills in others, including those without a technical background.
   
• A creative and inquisitive attitude about how technology and automation can improve efficiencies across the organisation.
   
• A good understanding of GDPR compliance and processes.
   
• A commitment to equality, diversity and inclusion. 
   
• A commitment to the mission and values of Action Tutoring.
   
• A commitment to promoting and safeguarding the welfare of children.
   

You may be more successful in the role if you also have:
 

• PowerBI, Tableau, other data visualisation software experience.
   
• Experience working with government education datasets.
   
• Experience designing and implementing monitoring, evaluation and learning frameworks.
   
• Salesforce Administrator Certification (or on track to complete).
   
• Experience working in the charity or NGO sector.

We are seeking a meticulous and detail-oriented individual to fill the role of Data Quality Officer within our organisation. This position is pivotal in ensuring the accurate and timely generation of reports that provide insights into our therapy services' performance and impact. The Data Quality Officer, with support from the Operations Manager, will be responsible for developing and maintaining the organisation's data reporting processes from end to end, including gathering data, analysing trends, and presenting findings in a clear and compelling manner.

Working closely with various stakeholders, including management, external funders, staff and therapists, the Data Quality Officer will play a key role in translating data into actionable insights that drive decision-making and demonstrate the effectiveness of our therapy programmes and other services. This position requires a keen eye for detail, strong analytical skills, and the ability to communicate complex information effectively to both technical and non-technical audiences.

A significant aspect of this role involves reporting to external funders, such as government agencies, foundations, and donors. You'll be responsible for compiling comprehensive reports that demonstrate the effectiveness of our programmes and ensure compliance with funder requirements and deadlines.

The ideal candidate will have a passion for data-driven decision-making and a commitment to ensuring the accuracy and integrity of our reporting processes. They will thrive in a fast-paced environment, where they can leverage their expertise to contribute to the overall success of our mission.

The succesful candidate will be based at either our Worthing or Crawley site, based on their preference. Hybrid working arrangements may be available, subject to the needs of the role and the suitability of the candidate.

The Duke of Edinburgh’s Award is in the process of evolving its current ‘Youth Without Limits’ strategy which aims to give all young people the chance to experience the life-changing benefits of a DofE programme. The Charity has a strong desire to become a more insight-driven organisation and has recently launched a data strategy that will help realise that vision. We have a clear view of where we want to be and some of the gaps and challenges that will need to be tackled along the way. The Head of Data will be instrumental in helping the charity achieve its vision for data and will play a key role in delivering the data strategy. Working with the Director of Data and Impact, you will develop the capabilities, frameworks and infrastructure to ensure data is managed, governed, understood and used effectively to enable the Charity to make informed decisions.
 

If you’re a staunch techie then this role probably isn’t for you but if you have gained a solid technical grounding in previous roles and are passionate about bringing people and data together to develop understanding and deliver meaningful insight then we’d love to hear from you.

Key responsibilities:-

• Support the Director of Data and Impact in delivering the Charity’s data strategy and be their ‘right hand person’
• Grow and shape the data team
• Lead on delivering insights from our CRM data to support audience  growth and engagement.
• Promote data governance to ensure the quality, stewardship and lineage of data is addressed
• Act as a data business partner with internal teams to understand data needs
• Oversee data infrastructure and reporting provision
• Support on providing data expertise to inform planning and innovation
• Support the development of a data literacy culture and ‘insight-first’ thinking

What we are looking for:-

• A solid understanding of data and technology concepts gained through hands on experience in previous roles
•  The ability to articulate data and technology concepts in clear, layman’s terms with confidence and enthusiasm
•  An understanding of data practices including governance and compliance (including GDPR)
• The ability to translate data into meaningful, actionable insights
• Knowledge of SQL Server, data warehouses and visualisation tools
• Excellent communication and stakeholder management skills at all levels
•  Experience of leading and developing teams

How to apply and interview dates:-

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
 

The deadline for applying for this role is: Wednesday 27th August at midnight
 

1st  interviews will take place on:WC: 1st September  to be held via Teams 

2nd interviews will take place on: WC 8th September to be held via Teams.

**Additional interviews may be required.
 

 If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.

At Barnardo's our mission is - Changing Childhoods and Changing Lives, so that children, young people, and families are safe, happy, healthy, and hopeful. To do this, we rely on high-quality data to inform our decisions, support our beneficiaries, engage donors, influence policy and demonstrate impact. We're looking for a Data Governance Officer to help us build the data foundations that underpin our work. 

The Role 

As our Data Governance Officer, you will join our multi-disciplinary Data Management Team within our Digital, Data and Technology Directorate. You will play a central role in supporting colleagues across the Charity to implement our data governance strategy, ensuring that colleagues are enabled to manage data ethically, securely, and legally across a wide and varied set of functions.

You will be as passionate and knowledgeable about supporting colleagues to develop an effective data culture and bring about the mindset and behaviour change that this requires as you are about data governance. We are a small team building culture change and supporting colleagues to take on new roles and responsibilities around data, placing ownership where it is most effective and enabling colleagues to see their relationships with data differently. 

You will have: 

• Experience in data governance or data management – ideally in the charity or public sector. 

• Strong communication and stakeholder engagement skills, especially with non-technical audiences. 

• A collaborative approach and ability to influence change across teams. 

• A passion for ethical data use and making a difference through better information. 

• Working knowledge of data protection laws (e.g. GDPR) and how they apply to charities. 

Key Responsibilities 

• Implementation, review, and refinement of the data governance framework, strategy and vision ensuring that these align with the Charity's Corporate Strategy. 

• Enabling and promoting data governance best practice in the charity 

• Contribute to enterprise-wide data management, working closely with data architecture/engineering colleagues and the wider business teams. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.

About Us

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.

About the Role

As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.

You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.

We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports. 

As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.

As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by

• Managing, supporting and inspiring a team of skilled advisers and volunteers.
• Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
• Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
• Driving service improvements, streamline processes, and ensure compliance with relevant standards.
• Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
• Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
• Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.

About you

You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.

You will bring

• A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
• A strong understanding of the social model of disability and a commitment to its principles.
• Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
• Experience in report writing to commissioners and funders.
• An ability to influence decision makers and develop effective partnership working.
• Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
• Excellent leadership and team management skills.
• A collaborative approach and a commitment to equity, inclusion, and continuous learning.
• The ability to link frontline experience to wider campaigning and policy change.

What We Offer

• A collaborative and inclusive team culture.
• Commitment to your professional development and wellbeing.
• The chance to make a real difference in individual lives — and the wider fight for equality.
• 25 days leave plus 8 bank holidays

Why Access Social Care Exists 

Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role 

This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.

Responsibilities

Travel and Logistics Coordination

· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities

· Maintain clear and accurate records relevant to bookings and logistics

Administrative and Systems Support

· Handle ad-hoc administrative requests as required by team members

· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks

· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed

Inbox and Data Management

· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.

· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies

Events and Engagement Support

· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination

· Coordinate and execute mailouts to stakeholders or members as needed

Compliance

· Maintain the gift and hospitality register as required

· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping

· Distribute incoming post to relevant departments or individuals and keep records as necessary

Team Support

· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Requirements

Personal attributes you will have

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Discretion  when handling sensitive information, including managing gift registers
• Solutions-focused approach with a commitment to delivering high-quality support
• Flexible and adaptable, able to respond to changing priorities

Experience you will have

• Proven experience in an administrative or office support role
• Experience with CRM systems and data management best practices
• Desirable
  • Experience using Monday (the website)
  • Experience in event coordination and/or project support is advantageous

Skills you will have

• Ability to work independently and collaboratively as part of a team
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Ability to produce accurate, high-quality work
• Proficient in Microsoft Office Suite and familiarity with Adobe software
• Effective written and verbal communication skills for interacting with internal and external stakeholders
• Demonstrated problem-solving skills with initiative in responding to  adhoc  or changing requests

Knowledge you will have gained

• Familiarity with CRM systems and data management best practices
• Knowledge of confidentiality requirements and best practices for handling sensitive information
• Desirable
  • Basic understanding of event coordination and project support processes

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification
  • In your supporting statement, please also include brief examples that demonstrate the following:
    • Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
    • Your experience using tools or systems to help organise meetings, travel, or internal processes.
    • An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.

Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process:

Closing date: 25th August 2025 at 11:59pm

Interviews will take place via Teams on Monday 8th September & Tuesday 9th September

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

 Stay is a leading homeless charity based in Telford, dedicated to providing vital support and accommodation for people experiencing homelessness. We’re looking for a proactive and experienced Operations and Services Manager to join our dedicated team. 

Post:                             Operations and Services Manager

Responsible to: Head of Services & Operations

Hours:37.5 hours per week

Salary:                               £38,616 per annum

Responsible for:Housing and Support Team Leader, Outreach Team Leader, The Net, Housing Services                                                           Manager, Property and Maintenance Team Leader

Location:Meeting Point House and Chec offices with the ability to travel and work across sites and in the                                               area. with flexibility to occasionally home working

What’s in it for you?

You will be part of a friendly, supportive and flexible working environment, where your contribution will be valued and appreciated with excellent learning and development opportunities and high-quality supervision and guidance.  In addition to this, you will also receive the following benefits: 

• 25 Days Annual Leave (enhanced according to length of service) 

• Birthday off after completion of probationary period 

• Regular supervision and separate wellbeing supervisions

• Access to Employee Assistance Programme 

• Pension Scheme – employer contribution of 5%.

This role:

This role will be responsible for managing the charities services and supporting the smooth and compliant operation of the charity’s operations. You'll be responsible for developing and implementing our services. A key part of your role will be acting as the Data Protection Lead.

Key Responsibilities:

Service Management & Development

• Manage staff and services, ensuring high standards of delivery, efficiency, and positive outcomes for our clients and tenants.

• Lead on the service development of existing services, identifying areas for improvement and implementing enhancements.

• Work closely with the Head of Services and Operations to develop and implement new services in line with strategic objectives and identified needs.

• Ensure all services adhere to internal policies, external regulations, and best practice.

Data Protection and GDPR

• Act as the charity's Data Protection Lead, working with the CEO to ensure compliance with GDPR and other data protection legislation.

• Develop, implement, and monitor data protection policies, procedures, advising on and overseeing data protection impact assessments (DPIAs).

• Oversee data security measures and conduct regular data audits.

• Oversee the secure storage, retention, and disposal of all personal data, both digital and physical

• Manage data subject access requests (SARs) and data breach incidents, ensuring timely and appropriate responses and reporting to the ICO where necessary.

• Ensure staff receive appropriate data protection training and maintain accurate records of compliance efforts.

Operational Management

• Lead on complaints, compliments, and comments management, overseeing the entire process from receipt and investigation to resolution and trend analysis for service improvement and reporting.

• Support the Head of Services and Operations with lease management for charity properties.

• Work closely with the Head of Services and Operations to support the charity's safeguarding function, acting as Deputy Designated Safeguarding Lead when required.

HR and Training and Development

• Work with SMT and support the review and implementation of HR policies and procedures (most of these are developed with our HR Support provider).

• Oversee the Finance Assistant & HR Administrator's HR responsibilities, ensuring efficient and compliant recruitment, onboarding, induction, and HR record-keeping.

• Provide support for HR processes for disciplinary and grievance matters, in line with the Charity’s policies.

• Work with the Head of Services and Operations to lead on the development and implementation of the charity's training and development strategy, identifying needs and overseeing delivery to enhance staff and volunteer capabilities.

Health and Safety

• Support the implementation and ongoing adherence to Health & Safety policies across all sites, fostering a safe environment for all.

• Oversee the Finance Assistant & HR Administrator responsibilities to ensure all staff and volunteers receive appropriate health and safety training and refreshers.

• Work with staff to ensure incidents are investigated, take the lead on analysing, and reporting. Working with the Head of Services and Operations, managers and Team Leaders ensure health and safety actions are logged and followed up appropriately.

• Oversee the maintaining of accurate records of all health and safety activities, training, and incidents and pull off and analyse reports for SMT and Board.

General

• To participate in the on-call out of hours decision making rota as required

• Contribute to the charity’s strategic objectives and operational plans.

• Represent the charity at relevant external meetings or forums as required.

• Maintain professional boundaries and confidentiality at all times, upholding the charity’s values and ethos.

• Participate in team meetings, training, supervision and appraisals as required.

• Undertake any other duties as reasonably required by the Head of Services and Operations or CEO.

• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work and that the services                              are relevant and accessible to all.

Stay is committed to equality, diversity and inclusion in the workplace. We encourage applications from individuals who feel they meet the requirements of the role.

Advice Manager (Outreach & Data)

The Advice & Wellbeing Team at KCLSU are looking for an Advice Manager (Outreach & Data) to join us in running our vital Advice service for student's at KCL. 

As the Advice Manager (Outreach & Data), it is your role to ensure an effective and efficient Advice service that meets the needs of students and supports the development of the colleagues in Advice. You will do this by developing partnerships across both King’s and KCLSU to ensure more students and staff have a strong understanding of the service. You will also lead on process changes to streamline data collection and impact reporting to ensure our service is constantly improving.

Key responsibilities include; 

• Managing the delivery and development of the Advice Service by collaborating closely with the Advice Manager (Training and Development) and the Advice Manager (Triage)
• Collaborating with the Advice management team to review and improve systems and processes to improve service efficiency and effectiveness.
• Leading the development of the Advice outreach strategy and delivery ensuring it responds to the needs of underrepresented groups while educating students about the Advice service and relevant procedures and regulations. 
• Managing three Student Advisors and support their development and ensure the quality and consistency of advice delivered.
• Leading partnership building across King's and KCLSU to build awareness and collaborative working including leading faculty-specific projects informed by data.
• Leading on service evaluation and impact reporting ensuring that data collection is accurate, consistent and frequent.
• Being a point of safeguarding escalation for Advice colleagues and be responsible for escalating safeguarding concerns appropriately to the Head of Advice.
• When needed, support with complex cases and be responsible for cases being picked up in busy periods.
• Leading Advice involvement in KCLSU activities such as Welcome, Take Time Out, Wellbeing Week, Wellbeing Hubs and cover in times of sickness to ensure a consistent presence of Advice
• Supporting the Head of Advice and Wellbeing to build an advice service that is accessible to all KCL students, for students currently underrepresented in our community profile. 

To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

REF-223 227

Are you passionate about data, technology, and making a real-world impact for animals?

AWIP (Animal Welfare Investigations Project) is on a mission to ensure that all animals are protected from organised crime. As we scale our fundraising campaigns and recurring supporter base, we’re looking for a part-time Data & CRM Officer to transform the way we manage supporter data and drive income growth.

We are scaling rapidly — building our membership base, global reach, and digital fundraising channels — and we’re investing in the infrastructure to support that growth.

As part of this journey, we are launching a major CRM transformation project to unify our supporter data, power our fundraising, and deepen relationships with our global supporter community.

You’ll work closely with our Marketing & Communications (MarrComm) team to deliver clean, actionable data for emergency appeals, regular giving campaigns, petitions, and legacy fundraising. Your work will directly help fund frontline rescue operations around the world.

About The Role:

We are seeking a highly motivated part-time Data & CRM Officer to lead the implementation and ongoing development of our new Salesforce CRM and to integrate it with our full digital stack using tools like Zapier.

You will play a crucial role in enabling our small Marketing & Communications (MarrComm) team to access accurate, actionable data for our emergency appeals, recurring giving campaigns, petitions, and legacy engagement.

This is a rare opportunity to build systems from the ground up that will directly support real-world rescues, investigations, and sustainable income generation for animals in need.

Key Details:

• Contract type: 6-month fixed-term (with strong potential to become permanent, subject to KPIs)

• Start date: September 2025

• Location: Remote (Must be UK-based)

• Working hours: 16 hours per week (100% flexible schedule; some occasional overtime may be required to meet KPIs with strong potential to become full-time)

• Salary: £13,957 per annum (pro rata), based on a full-time equivalent of £30,500 (35 hours per week)

Key Responsibilities

• Lead the implementation of Salesforce CRM and ensure smooth migration from legacy systems

• Build and manage data automations using Zapier or similar no-code automation platforms, connecting platforms such as MailerLite, FundraiseUp, Meta Lead Ads, and Stripe

• Ensure all supporter data is accurate, deduplicated, well-tagged, and GDPR-compliant

• Create and maintain segmentation and logic to support targeted campaigns and supporter journeys

• Collaborate with the MarrComm team to deliver campaign-ready data for fundraising and advocacy

• Develop dashboards and reporting tools for real-time performance insights

• Document workflows and integrations to ensure long-term sustainability of systems

• Proactively identify opportunities to improve donor retention, upgrade journeys, and LTV through smarter data use

Essential Skills & Experience

• Strong experience working with CRM systems in the non-profit or charity sector

• Hands-on experience with Zapier and third-party platform integrations

• Direct experience with Salesforce (or another comparable CRM such as Dynamics or Raiser’s Edge)

• Understanding of data hygiene, supporter segmentation, consent management, and GDPR compliance

• Ability to work independently and manage multiple technical tasks simultaneously

• Confidence in working with both technical and non-technical colleagues

• Excellent attention to detail and data accuracy

Desirable

• Experience with MailerLite, FundraiseUp, or similar email marketing and donation platforms

• Familiarity with other automation platforms (e.g. Power Automate, Make/Integromat)

• Experience creating fundraising journeys (e.g. welcome series, upgrade campaigns, reactivation flows)

• Prior experience supporting legacy fundraising or donor segmentation

• A vegan or vegetarian lifestyle and alignment with cruelty-free principles (desirable but not essential)

• Experience working remotely and independently within a small, agile team