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Salesforce CRM Engineer

£52,000 - £58,000 plus

Reports to: Lead CRM Engineer

Grade: P2

Directorate: Chief Operating Office

Contract: Contract type

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: 1 stage competency interview

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team.

Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions.

A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments.

What will I be doing?

• Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy
• Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions
• Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks
• Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team
• Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic
• Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture.
• Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture
• Tracking license usage across all application environments.
• Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions
• Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc)

What are you looking for?

• Salesforce Administration Certified (Admin 201)
• Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin)
• Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic
• Ran critical services in production and designing highly-available, scalable, and secure solutions
• Ability to cope with continual change and contribute constructively to improvement cycles
• Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity)

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

We are recruiting for a Philanthropy Manager to manage a portfolio of dedicated major donors who contribute significant funding to the charity, developing and implementing inspiring supporter journeys that encourage repeated/ increased support. The postholder will work within a committed and supportive team environment, working collaboratively to raise awareness of the charity’s services, initiating and building mutually beneficial and sustainable relationships to ensure long-term support.

About Life:

Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.

Our Values:

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal.
• Solidarity – We’re with you and for you.
• Community – We’re better together.
• Charity – Doing good for one another.
• Common good – Building a better world.

About You

Reporting to the Head of Fundraising, the postholder will work closely with the Individual Giving Manager and other fundraising team members to identify major donor prospects, ensuring thorough research and engagement to cultivate relationships and solicit major gifts. The role will also involve interacting with senior church contacts such as Archbishops and diocesan representatives who have a history of support, so whilst the charity is non-religious and non-political, sensitivity within this jurisdiction will be required.

Information about the role: 

For further information, please see the attached job description. 

Salary: £36,000 – £40,000 FTE

Hours: 21 hours per week over 3 days

Location: Home-Based with frequent travel to supporter locations and occasional travel to Head Office (Leamington Spa)

Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Extra annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Key Responsibilities

Azure

• Provide global strategic leadership for the design, optimization, and lifecycle management of Azure core infrastructure across ODI and affiliates, ensuring cost efficiency, security, and compliance.
• Lead the design, deployment, maintenance and backup of Azure and M365 environments.
• Lead in state-of-the-art technologies such as infrastructure as code, AI, secure trusted technical relationships, and remote site management.
• Strengthen and maintain global infrastructure security posture across all environments.
• Lead automation initiatives using tools like PowerShell, Bicep, Terraform, and Power Automate to improve efficiency.
• Architect and implement global monitoring and alerting systems to enhance service reliability, cost effectiveness, response times, and customer satisfaction across all critical IT services.
• Provide 2nd/3rd line support when needed for the first line team and out of hours support for critical infrastructure incidents.

Organisational Engagement

• Engage with stakeholders, sharing information and working together to provide a technical environment that is unified in security and collaboration.
• Take an active lead with project managers, stakeholders and end users in the implementation of projects.

Experiences and Qualifications

Personal Qualities

This role requires not only a strong interest in technical developments, but also a heart and passion for strengthening the Persecuted Church.

The person will:

• Be cross-culturally sensitive and know how to build relationships in different cultures.
• Have excellent customer service skills.
• Be resilient and see challenges as opportunities.
• Be self-aware and aware of impact he/she has on others.

Key Competencies, skills and experience

• Minimum of a bachelor's degree in IT or similar area preferably Masters or similar Microsoft Certifications.
• Minimum recent 5 years of proven experience with Microsoft Azure services, particularly networking, databases, data management and architecture, app deployment and performance optimization, but all areas of Azure are of benefit.
• Demonstratable masters level critical thinking, analytical and problem-solving skills.
•  Ability to think outside the box and solve problems creatively.
• Able to plan and execute projects with an understanding of how to prioritise.
• A proactive, service oriented, organised team player
• Excellent communication skills (in English).

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

Job title: Employer Engagement Manager

Reports to:   Head of Programmes

Line reports: None

Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)

Salary:          £38,000-£41,000 (£39,000-£42,000 in London)

Hours:           Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.

Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.

Overall purpose

The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.

This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.

The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.

To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.

Other considerations

• This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
• This role may require occasional travel for employer meetings, events, and networking opportunities.
• Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

  Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.

How to apply 

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.

The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.

This post will involve working closely with contractors, consultants, and senior colleagues

Salary: £28,712 - £32,240 per annum
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
• Checking specifications, quotes, and working with contractors on job pricing.
• Raising of Purchase Orders, tracking through to job completion
• Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
• Uploading job sheets, and all related documentation Including invoices and certification
• Overseeing a contractor’s diary and ensuring all regular checks are carried out.
• Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
• Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
• Monitor and track through to completion health and safety issues from the daily building Inspections
• Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
• Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
• Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
• To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable

About you

Experience

• Facilities / Maintenance and or property management background.
• 1 years experience in compliance administration is a must
• Experience of managing health and safety in the workplace would be an advantage.
• Experience of delivering Facilities related training, including site induction an advantage.
• Experience of working within a soft and hard Maintenance services environment.
• Experience of tendering maintenance and Facilities contracts.

Skills & Knowledge 

• Excellent analytical skills
• Working knowledge of Social Housing Regulatory for building management and maintenance.
• Working knowledge of UK fire, health and safety regulations.
• Working knowledge of UK health and safety workplace regulations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Working knowledge of Building Management database systems

Abilities

• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focussed and responsive services.
• Ability to organise and prioritise own workload with minimum supervision.
• Ability to understand and meet the needs of customers to ensure excellent customer service.
• Ability to understand community issues as well as current housing issues.
• Ability to communicate and work effectively with other agencies
• Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.

Personal qualities

• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Demonstrate a positive attitude towards your own development including embracing the personal development review process
• Commitment to the values of diversity and inclusion
• Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment

Desirable criteria

• Facilities or Housing qualification or similar, or willing to undertake these qualifications
• Full UK driving license

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Financial Planning and Analysis Manager
£52,744 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a strategic and analytical Financial Planning and Analysis (FP&A) Manager to play a pivotal role in supporting the College’s mission to improve child health by ensuring effective financial planning, reporting, and business partnering across the organisation.

Reporting to the Associate Director of Finance, you will lead on the annual budgeting and forecasting process, produce regular financial performance reports, and develop financial models to support key strategic decisions. You will ensure that the College’s leadership has access to clear, insightful analysis to guide financial and operational planning.

You will foster a culture of effective business partnering, providing expert financial advice and support to budget holders and colleagues across the organisation.

Key responsibilities include:

• Leading the annual budgeting process and developing regular reforecasts in alignment with the College’s strategic priorities
• Producing timely and accurate monthly, quarterly, and annual financial reports and analysis
• Developing financial models to support key strategic and operational decisions
• Providing financial insight and advice to senior leadership and budget holders to support informed decision-making
• Line managing and developing the Finance Analyst, fostering a culture of excellence, accountability and continuous improvement
• Ensuring the integrity of financial information through robust processes, controls, and analytical review
• Partnering with the Financial Controller to support compliance, audit preparation, and financial controls
• Supporting finance system development and the use of tools such as Power BI for enhanced reporting

Essential skills and experience include:

• Qualified accountant (ACA, ACCA, CIMA, or equivalent)
• Minimum of 5–7 years’ experience in financial management roles
• Strong analytical skills and ability to provide clear, actionable insights
• Proven experience of leading budgeting, forecasting and financial reporting processes
• Excellent communication and stakeholder engagement skills
• Advanced Excel skills and experience of financial modelling

The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. 

Closing date: 10 November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we are looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

The Charity and The Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.

I am accountable for:

• Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
• Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
• Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
• Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.

 

The key responsibilities of this role are:

• Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
• Lead and support the development of the Outreach squad as it grows.
• Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
• Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
• Ensure strong audience insight, segmentation, and tone of voice in all comms.
• Set and report on performance metrics to the CEO, SLT, and Trustees.
• Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
• Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.

The 3-month goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
• Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
• Produce and maintain a 90-day content and campaign plan, working closely with other teams.
• Establish baseline data for outreach KPIs and set up regular performance reporting.
• Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.

The 6-month goals for this role are:

• Support the recruitment and onboarding of the Social Media Exec (TBC).
• Have created audience journeys and set up systems (CRM) to mirror them.
• Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
• Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
• Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
• Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.

The 9-month goals for this role are:

• Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
• Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
• Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
• Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
• Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
•  

Skillset and Experiences Required:

Marked as D (Desirable) or E (Essential)

· Experience in leading marketing or engagement strategy - E

· Team leadership and people management experience - D

· Proven track record of delivering audience growth and engagement - E

· Strong understanding of digital channels (social, email, content) - E

· Experience working in a charity, community-focused or purpose-driven role - D

· Experience with campaign planning and performance reporting - E

· Ability to write and oversee content that is clear, warm, and sensitive - E

· Familiarity with bereavement support, the Armed Forces, or similar sectors - D

· Proficient in using data to inform strategy and optimise campaigns - E

· Comfortable working with autonomy and initiative in a remote environment - E

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Are you organised, good at building relationships and excited about the potential of the Global Church? If so, this role might be for you!

We're looking for a FTC role of 3 days a week to help organise the church visits and speaking engagements for our international staff and partners when they return to the UK for an event in June 2026.

This fixed-term role is ideal for a detail-oriented, relational Christian with strong administrative skills and a passion for global mission. You’ll liaise with churches, manage logistics, and support our event planning team.

Remote or hybrid working is available, and you’ll be part of a dynamic, purpose-driven organisation.

Apply now and help connect churches with the global mission story.

Are you passionate about upholding quality and integrity in professional learning?
 
 
TPP Recruitment is seeking an Investigations Manager to lead malpractice and maladministration investigations across certified training courses. This is a newly created role, reflecting this professional membership and awarding organisation’s commitment to safeguarding standards as the volume of providers grows.
 
Salary: £43,000-46,000 per annum, depending on experience
Employment type: Permanent
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum of 2 days per month in the Central London office, with flexibility to attend more frequently initially
Start date: As soon as possible
 
 
About the Organisation
 
TPP Recruitment is proud to be supporting a leading professional membership body for experts in quality management, championing improvement in products, projects, and services worldwide. As a registered charity with a Royal Charter, this organisation is committed to diversity, inclusion, and the wellbeing of its people. All training is delivered through a global network of Approved Training Providers, reaching over 70,000 learners annually.

About the Role
 
Reporting to the Head of Learning & Development, you’ll manage the end-to-end investigations process for malpractice and maladministration, focusing on high-risk and complex cases – particularly organisational misconduct and third-party exam facilitation. You’ll work closely with assurance officers and the wider L&D team, reviewing proctoring videos, analysing evidence, and producing detailed reports with recommendations. This is a hands-on, analytical role with no direct line management responsibility.

Key Responsibilities
 

• Lead and document investigations into malpractice and maladministration
• Monitor and review proctoring videos and online assessment data
• Gather, analyse, and evaluate evidence, including interviews
• Produce clear, detailed investigation reports and recommend actions
• Collaborate with assurance officers and training partners
• Develop and improve investigation processes
• Stay up to date with trends in assessment and malpractice, especially in international markets

 
 
Skills / Experience Required
 

• Experience in investigations within a professional membership body or awarding organisation (essential)
• International investigations experience (desirable)
• Strong understanding of online assessment platforms and proctoring (essential)
• Knowledge of malpractice, quality assurance, and investigation best practice
• Excellent communication, analytical, and stakeholder management skills
• Degree-level education or equivalent experience
• Understanding of ISO standards, management systems, or auditing (desirable)

 
Interview Process
 

• First stage: Competency based interview, online, w/c 10th November
• Second stage: Presentation / task TBC, in person, w/c 17th November

 
 
To Apply
 

• Bespoke cover letter
• CV

 
 
Deadline
 

• Wednesday 29th October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you find your heart singing when you tell the stories of amazing people? Do you want to feel inspired knowing you’re improving the health and happiness of patients in our hospitals? And do you have a passion for marketing and communications that will motivate our supporters?

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them.

We’re looking for a Communications Manager to work in our small but mighty Brand & Marketing team (who were shortlisted for Communications Team of the Year at last year’s Third Sector Awards, no biggie) to raise the charity’s profile, drive income and demonstrate the impact our charity makes across the hospitals.

Job Summary

Ensure effective delivery of the charity’s marketing and communication plans to raise the charity’s profile, generate income, achieve our fundraising targets and demonstrate the impact the charity makes to its beneficiaries.

Working with the Head of Brand & Marketing, you will play a key part in activating our new five-year strategy and successfully communicating our new organisational purpose. You’ll master the art of engaging with a wide range of stakeholders in both University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and the wider community to join us in doing great things.

You are our lead press contact and will work with local, regional and national media and partner PR teams to amplify the charity’s voice further and generate increased coverage of Bristol & Weston Hospitals Charity (BWHC).

You’ll lead on key marketing activity, including fundraising events, campaigns and appeals, including the annual Christmas campaign.

Central to the role is ensuring we have excellent relationships with our NHS colleagues and hospital staff to enable us to identify storytellers, building on our “one team” approach and delivering impact reporting.

You’re our go-to person for our celebrity champions ensuring they are well looked after and engaged with our campaigns and appeals for additional reach and endorsement.

Key Accountabilities

Share meaningful content and powerful stories

• Lead the creation of specific charity key messaging and a case for support per project (e.g., Christmas, appeals) and ensure this is adhered to throughout all communications
• Understand our different audiences, utilising research and insight, and target communications accordingly
• Work closely with our fundraising teams on a content plan and delivery of communications, understanding the importance of stewardship, internal communications and our calendar of events
• Develop our impact portfolio, including the creation and design of the annual impact report
• Sensitively interview our storytellers, including patients, fundraisers and hospital staff, ensuring we’re using authentic voices throughout our communications
• Work closely with our grants team to ensure visibility around the hospitals
• Edit website content and ensure our news section is up to date
• Plan, create and post content on BWHC’s social media channels
• Create and submit content for UHBW’s Viva Engage that increases awareness and engagement with the charity, working closely with the internal and external UHBW communications teams to utilise other UHBW channels where available
• Lead on the content and design of Reach, our supporter newsletter, creating engaging and impact driven content
• Commission new photography and video, including obtaining permissions and consent for use. Monitor our image database to ensure it is compliant with GDPR.
• Create engaging video content promoting events, appeals or impact as and when relevant.

Champion our marketing campaigns

• Lead the promotion, activity and implementation of integrated marketing plans and materials as and when required across the year
• Manage the marketing materials workplan for the Brand & Marketing team
• Be the Brand & Marketing team lead on fundraising events, ensuring they have a good ROI and hit the fundraising/sign up target
• Work with the Head of Brand & Marketing to ensure any opportunities that arise from our partnership with NHS Charities Together and other charity partners are optimised
• Play a key role in the development and promotion of new ways of income generation, including merchandising.

Forge connections with PR teams and journalists

• Develop effective contacts and build personal relationships with local journalists and partner PR teams to initiate coverage and build strategic partnerships
• Lead communications activity for key national celebration/awareness days that BWHC can maximise income or engagement on
• Support colleagues with media interviews and delivering presentations, including supplying briefings or FAQs where necessary
• Monitor media coverage to ensure effective evaluation and reporting
• Lead on crisis communications planning and response and advise the Senior Management team as necessary.

Lead by example with internal communications and reporting

• Support the Head of Brand & Marketing with the quarterly team trustee report
• Provide data for analysis, KPI monitoring and internal reports
• Guide our internal communications to ensure BWHC staff are engaged and understand the activities and direction of the charity, including leading on Viva Engage
• Provide content for speeches, presentations and executive materials
• Work to continually improve internal processes to ensure they are effective and fit for purpose
• Support the CEO on LinkedIn content planning and creation
• To provide cover for colleagues during periods of absence and holiday.

Drive planning and budgeting

• Support the Head of Brand & Marketing in the development of the short and long-term Brand & Marketing strategies, business plans and budgets, prioritising workload across the year
• Manage the budget throughout the year and ensure any unexpected variance can be explained or accounted for
• In particular, lead, direct and deliver a new annual communications strategy, which includes our press and public relations strategy and our digital content/activity plan (working closely with the Digital & Communications Officer)
• Be an engaged member of the Management Team, contributing effectively to all departmental plans
• Manage and record any accompanying communications expenditure within the Brand & Marketing budget following correct ordering and purchase order procedures.

Lead and manage

• Line manage and offer direction to our two Digital & Communications Officers, ensuring they are supported in their tasks and responsibilities and meet their KPIs and performance targets
• Hold regular 121s, appraisal meetings and discuss training requirements/plans
• Support with the recruitment and management of our UHBW Charity Champions and ensure they are engaged, informed and convey key charity messaging
• Manage the relationship with our Celebrity Champions and ensure they are active and engaged with the charity and utilising their networks to maximise charity benefit and awareness.

Deadline for applications: 11:59pm, Sunday 2nd November
Interviews planned for: W/C Monday 10th November

Benefits

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
• Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
• Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
• Life assurance cover - 4x annual salary
• Commitment to training and development with budget set aside
• Medicash health plan - claim cash towards a range of medical costs
• Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Grade: 4

Position type: Full time. Permanent, 37.5 hrs per week. Flexible working considered.

Responsible to: Head of Learning and Development

Direct reports: None

Location: ShelterBox HQ, Truro. (Hybrid, with a minimum of 2 days a week in the office)

Travel Requirements:

This role will require circa 6 weeks of UK travel per year to deliver our residential courses. Each course is up to one week in duration.

The role holder may be asked to travel internationally to deliver training programmes in support of our global team of affiliates and volunteers, unlikely to exceed 2 weeks in duration.

This role may also be infrequently required to deploy as part of a ShelterBox project delivery team, working alongside our programme partners. These deployments are unlikely to exceed 2 weeks in duration.

Role purpose:

At ShelterBox, we are deeply committed to ensuring our staff, volunteers and international partners have access to the learning and development opportunities they need. Whether that is to improve their skills, implement change, keep the organisation compliant, or strengthen our collective ways of working, it is always with the goal of increasing our ability to deliver our mission.

The role of Training Manager is a vital part of the Learning and Development team, leading on our core calendar of purpose-led, residential training programmes as well as managing the compliance and mandatory training needs of our people.

Who are we looking for?

ShelterBox is seeking a dedicated, motivated and proactive professional with a training background, and the ability to develop and execute complex training plans at the forefront of their skills.

We are looking for someone to fit into a passionate and purpose-driven team, who can take ownership of a broad range of training programmes, and balance the needs of multiple projects at once.

The individual should enjoy delivering training, developing annual plans to address the compliance needs of an organisation, managing complex logistics involved with residential training, and working alongside staff and volunteers.

This is a great opportunity to be involved with a forward-focussed team, who work across the breadth of a humanitarian charity, and are constantly striving to support our people and partners.

Main role and responsibilities

As Training Manager, you will be responsible for the development, planning and delivery of ShelterBox's core training calendar. This encompasses our range of mandatory and compliance training courses, alongside our residential training programmes and any other programmes as decided in collaboration with the Head of Learning and Development. Through careful planning, budgeting and engagement with key stakeholders across the organisation, you will ensure the core calendar and associated training content is relevant to the evolving business needs and is able to be accessed by all who require it. You will ensure the stewardship and maintenance of our training resources, and relationship management of key contacts at our training venues and volunteers to enable long-term, sustainable delivery of our programmes. In addition, you will support the delivery of other L&D solutions as required by other organisational requirements.

Duties will include but not be limited to:

• Annual planning of our core training calendar in-line with the business planning and budgeting cycle
• Development and management of the budget to enable the delivery of the core training calendar in-line with the budgeting cycle and promoting the best value-for money
• Planning and delivery of the Travel Security Training programme in-line with the requirements of the Deployable Personnel Minimum Training Standards Policy
• Planning and delivery of the We Are ShelterBox programme in-line with the induction pathway and business need
• Working with the People Assistant, ensure the management of all course and participant logistics including travel, accommodation and expenses.
• Scheduling and delivery of all compliance and mandatory training programmes including, but not limited to: GDPR; Cyber Security; Anti-Money Laundering; Anti Bribery; Payment Card Industry; First Aid; Trauma Risk Management; Fire Marshall, Etc.
• Maintenance and resupply of all training resources required to deliver our core calendar programmes, including inventory management of our 40ft shipping container.
• Business partnering with key risk owners such as Head of Legal and Risk, IT Service and Security Manager, Facilities Manager, and Head of Security to ensure our compliance needs are being met with the course content we have available, amending as necessary.
• Track and report on the compliance of our people against our mandatory and compliance programmes, feeding into the People and Risk Committee papers.
• Manage all risk assessment and mitigations processes for our training programmes, ensuring they are up to date, relevant to the risks faced on our programmes and our compliance with them.
• Support the management of the Qualsafe-registered "ShelterBox Training Centre" that enables the delivery of in-house first aid qualifications.
• Deliver Qualsafe-regulated, in-house first aid training as well as developing and delivering austere first aid training packages relevant to our work in high-risk environments.
• Develop and manage relationships with external service providers and volunteers to enable the sustainable delivery of our residential training programmes.
• Work with the learning management system to ensure all learning initiatives are tracked and monitored for completion.
• Support the delivery of capacity sharing initiatives with our programme partners in high-risk locations as required by the Programme Delivery team.
• Support the delivery of corporate and donor engagement events as required by the Philanthropy and Partnerships team

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

This new role calls for someone with a strong background in delivering and managing therapeutic support, a collaborative mindset, and a commitment to the emotional wellbeing of dementia carers. You will play a key part in ensuring our counselling provision is accessible, high-quality, and responsive to the evolving needs of dementia carers.

Job purpose 

To ensure the delivery of safe, effective, and carer centred therapeutic support. This will include:

• maintaining clinical standards.

• managing staff wellbeing.

• supporting the development and continuous improvement of the service.

Key responsibilities

• Lead and manage the day-to-day operations of the counselling service, ensuring quality, efficiency, and alignment with organisational strategy.

• Oversee all case-management processes including allocations, assessments, waiting list management, record keeping and reporting procedures, whilst also delivering own caseload.

• Ensure the service complies with ethical and clinical standards.

• Develop and manage annual budget and plans, setting measurable KPIs, and monitoring performance.

• Develop strong working relationships across the organisation, supporting the work of the Comms & Growth team as needed.

• Line-manage counselling staff, overseeing recruitment, induction, appraisals, and ongoing professional development and ensure they have access to appropriate clinical supervision.

• Maintain clinical governance standards, manage risks, and act as the Deputy Safeguarding Lead.

• Oversee data collection, monitor clinical outcomes, and implement service improvements based on feedback and audits.

• Stay up to date with relevant legislation, professional guidance and sector trends.

• Undertake any other reasonable duties or responsibilities as required to support the effective delivery of the service.

Management responsibility

Line management of in-house and external counsellors.