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The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK.
Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.
We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
Purpose of Job
- Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.
- Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.
- Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.
- Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.
- Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.
- Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.
- The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead.
Main Responsibilities
Strategic Leadership and Function Management
· Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.
· Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.
· Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.
· Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.
· Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.
· Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.
· Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.
· Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.
Data Infrastructure, Services, and Innovation
· Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.
· Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.
· Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.
· Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.
Governance, Risk and Project Delivery
· Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.
· Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.
· Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.
· Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.
· Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.
· Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.
· Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.
Partnerships, Income Development and External Engagement
· Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.
· Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.
· Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.
· Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.
· Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required
Trust Wide Contribution
· Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.
· Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.
· Contribute to Trust wide initiatives, events, business planning, and other activities as needed.
· Share ideas, lessons learned, and opportunities openly to improve organisational performance.
General Responsibilities
- Attend any required learning and development opportunities.
- Collaborate effectively with other departments.
- Contribute to a respectful and inclusive working environment.
- Ensure commitment to continuous professional development.
- Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.
The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home.
These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.
Essential Experience and Qualities
· Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.
· Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
· Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
· Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
· Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
· Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.
· Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.
· Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.
The client requests no contact from agencies or media sales.
This role
We are seeking a commercially minded senior leader to establish and lead a new Life Sciences Partnership Function for the South West Secure Data Environment (SWSDE). Serving more than five million people across six Integrated Care Board areas, the SWSDE enables approved researchers to securely access and analyse health and care data to support research and innovation that benefits patients and populations.
This is an opportunity to shape how the South West works with the life sciences sector to develop research, innovation and commercial partnerships. Working across the NHS, academia and industry, you will build and lead a pipeline of partnership opportunities, taking them from initial engagement through to agreed programmes that deliver clear value for partners and the health and care system.
You will play a key role in developing the frameworks, commercial models and ways of working needed to support effective collaboration between the NHS, academia and industry, while maintaining high standards of privacy, security, ethics and public trust.
As Secure Data Environments continue to evolve across the UK, you will help define how organisations work with life sciences partners to use health data safely and responsibly to support research and innovation.
The role forms part of the SWSDE leadership and delivery model and is hosted by Health Innovation South West on behalf of the SWSDE, working closely with Health Innovation West of England and regional NHS and academic partners.
Role profile:
Key success factors
· The Senior Life Sciences Partnership Lead will lead the development and delivery of the Life Sciences Partnership Function for the SWSDE. The postholder will originate, develop and convert high impact partnerships between the SWSDE, NHS organisations and the life science sector that utilise the functionality and capability of the SWSDE safely, ethically and efficiently to deliver benefit for partners and the population of the South West region.
· The role will act as a key interface between the SWSDE and external partners, ensuring opportunities for partnership working between the SWSDE and the life science sector are translated into deliverable, governance-ready programmes that create measurable research, innovation and economic benefits. This will include providing NHS organisations involved in the SWSDE to develop effective partnership working with the life science sector, including pricing approaches, contract development and commercial operating models that enable sustainable collaboration with industry partners.
· This role reflects emerging functions being developed across other SDEs, Trusted Research Environments (TREs) and regional data innovation ecosystems, where specialist life science sector leadership expertise is required to complement technical, governance and academic routes.
· The postholder will develop commercially and operationally viable proposals for consideration through SWSDE governance. The role will not determine access to data. All projects will remain subject to feasibility assessment, information-governance requirements, demonstration of public benefit and independent Data Access Committee approval.
Responsibilities
1. Leading strategic partnership development
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Lead the development and delivery of the Life Sciences Partnership Strategy for the SWSDE, building the South West’s distinctive position as a preferred regional partner for data-enabled life science sector research and innovation partnerships.
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Build senior relationships with major life science sector organisations and develop strategic anchor partnerships capable of generating sustained partnership activity and long term income.
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Build trusted relationships with SWSDE partner organisations, including Integrated Care Boards (ICBs) and NHS providers, supporting partners to develop effective partnership working with the life science sector and the SWSDE.
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Build strategic relationships with relevant national programmes including NHS England, Health Data Research UK and wider research networks.
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Identify collaborative opportunities for Life Science Partnership Function with other SDEs and TREs.
2. Leading partnership pipeline generation
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Lead the development of a strategically aligned, high quality pipeline of revenue generating partnerships with the life science sector.
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Work with Health Innovation Networks and NHS partners to originate opportunities in collaboration with NHS partner organisations.
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Lead the management, and delivery of the partnership pipeline, ensuring effective planning and oversight to deliver agreed partnership pipeline, revenue targets and KPIs.
3. Leading partnership opportunity development and conversion
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Translate external opportunities with the life science sector into scoped programmes, studies or service offers, working with technical, IG, governance and delivery teams to assess feasibility of proposals and progress opportunities from concept to approval.
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Work with the wider SWDE team to identify and resolve barriers to partnership conversion and maintain momentum across the partnership lifecycle: Find / Receive / Develop / Secure / Deliver.
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Develop and deploy pricing models, cost recovery approaches, commercial negotiations and contracting arrangements in line with SWSDE strategy and governance frameworks.
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Support NHS organisations and SWSDE partners to develop and adopt effective and sustainable models of partnership working with the life science sector and the SWSDE, including providing expert advice on contracting mechanisms, commercial frameworks and partnership agreements.
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Work with SWSDE finance, legal, information governance and operational colleagues to develop robust partnership agreements, contractual documentation and commercial propositions that support scalable and repeatable approaches to partnership delivery.
5. Leading effective governance and assurance
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Ensure all partnership activity aligns with SafeGUARDs, information governance, ethics and NHS standards, working closely with SWSDE governance and operational leads to maintain public trust and transparency.
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Ensure commercial agreements and partnership arrangements align with SWSDE governance, NHS regulatory requirements and agreed organisational responsibilities across host organisations.
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Ensure effective communication and contribution into SWSDE governance and reporting processes.
6. Leading people and partners in a matrix management structure
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Lead the development of the Life Science Partnership Function and the associated resources and people required to ensure effective delivery of the Life Sciences Partnership Strategy.
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Work collaboratively across multiple SWSDE host organisations and stakeholders, operating effectively without direct line management where delivery is through influence and matrix leadership.
Person specification
Experience we’re looking for
· Experience leading partnership working between the NHS and life science sector.
· Track record leading commercial growth and business development.
· Experience leading commercial negotiation and contract development, contract development and partnership agreement design across complex multi-organisational environments.
· Experience operating in environments with complex and rigorous information governance and data sharing requirements.
· Understanding of the UK health, innovation and research landscape.
Desirable experience required:
· Experience leading partnership working with universities and research partners.
· Experience working with health and care data or in trusted research data environments, including NHS data policy, SafeGUARDs or data governance frameworks.
· Experience working with NHS governance structures and decision making.
Abilities and attributes
· Strategic Vision – opportunity-focused, creates new customer markets and develops new revenue streams that balance strategic ambition with attention to risk.
· Customer Orientation – builds trust, anticipates partner needs, works with agility, delivers value to partners.
· Commercial Acumen – skilled in complex negotiations, high levels of financially literacy, focused on sustainable commercial growth.
· Execution excellence – translate partnership opportunities into actionable plans that deliver measurable results, with a strong attention to detail.
· Leadership & Influence – motivates, provides clear direction and build effective working relationships in a matrix managed, partnership structured operating model.
· Communication – translates complexity into clear narrative, compelling storyteller, adapts style to target audiences.
Reporting to:
Executive Director of Innovation & Commercial Partnerships, Health Innovation South West
The client requests no contact from agencies or media sales.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.
The Legacy and In Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 5th October 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Round Interviews (via MS Teams): 12th October 2026
Second Round Interviews (in person): 19th October 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Are you a passionate fundraiser who loves dogs?
We’re looking for a Mass Participation Fundraising Officer to maximise our income from all mass fundraising activity, including sporting, challenge and virtual events, and provide our generous supporters with excellent stewardship and care.
What does this role do?
As Mass Participation Fundraising Officer, you will:
- develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity,
- effectively market events to audiences, ensuring opportunities to fundraise reach the right audiences and sign-up targets are met,
- monitor KPI’s for mass fundraising activity, ensuring there is return on investment and insights are gathered to drive improvements,
- innovate and come up with new ideas, always striving to find new, creative ways to increase income from events,
- support on event days, ensuring our supporters have an fulfilling, memorable experience, while also managing volunteers and health and safety requirements.
Could this be you?
To succeed in this role, you’ll need experience of developing, planning and delivering excellent supporter journeys, providing an inclusive, engaging supporter experience. You’ll need excellent communication skills, some experience of monitoring performance and expenditure, and the ability to problem solve and innovate to drive improvements and generate new ideas. We’re particularly interested in hearing from candidates who have experience in sporting events. A passion for the work we do is essential.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Friendly Trust is seeking a Financial Case Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights.
The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate.
Key responsibilities include:
- Delivering person-centred advice on welfare benefits, financial management, and related matters
- Managing Service Users’ day-to-day finances, including budgeting and expenditure monitoring
- Developing and reviewing individual money management plans
- Maintaining accurate records in line with legal and regulatory requirements
- Building effective relationships with Service Users, families, and partner agencies
- Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005
About you
You will bring:
- Experience in social care, advocacy, or a related field
- Experience supporting disabled people, individuals with mental health needs, or vulnerable adults
- Knowledge of welfare benefits and relevant legislation
- Strong organisational, communication, and case management skills
- Experience of financial administration and record-keeping
- A full driving licence and access to a car
About us
The Friendly Trust is a Wales-based charity providing specialist advice, financial administration, and support to people who may lack capacity and those planning for the future. We are committed to promoting independence, protecting rights, and delivering high-quality, person-centred services.
What we offer
- A supportive, values-driven working environment
- Opportunities for professional development and training
- Hybrid and flexible working (subject to probation)
- Generous leave entitlement and wellbeing support
Closing date: 9am, 12th October 2026
Interviews: Week commencing 19th October 2026
Additional information
The Friendly Trust is committed to equality of opportunity and safeguarding. All appointments are subject to satisfactory references and an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
- Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
- Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
- Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
- Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
- Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
- Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
- Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
- Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
- Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
- Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
- Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working – 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time Off in Lieu (TOIL)
- Pension scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible
As Communications Officer, you will play an important role in delivering our digital, marketing and engagement strategies. You’ll work across social media, email marketing, websites, campaigns, content, branding and media, helping to build CUF’s profile and equip people to build stronger relationships.
You’ll take responsibility for delivering paid social campaigns, coordinating our Mailchimp activity and e-newsletter, publishing website and social content, and using data to understand what’s working and improve our communications. You’ll also work closely with colleagues across the organisation, including the Fundraising Team.
You’ll have professional experience in communications or marketing, excellent writing and editing skills, and a good understanding of digital communications. You’ll be confident using websites, social media and email marketing platforms, and comfortable working with data and analytics.
Experience of Mailchimp, Salesforce, CMS, social media advertising and design/photo-editing software would be an advantage.
You’ll be creative, organised and self-motivated, with the ability to work collaboratively in a small team. An interest in social action and community-led development is desirable, as is experience of working in a charity or interfaith environment.
Why join CUF?
This is an opportunity to use your communications skills for a purpose: helping churches, faith groups and communities recognise their strengths, build connections and take action to overcome poverty.
If you’re looking for a communications role where your work can make a real difference, we’d love to hear from you.
For an informal conversation about this role and for more information, please contact our Communications Manager, Laura Morton, please see job pack for contact details.
To apply: please send an up-to-date CV and covering letter outlining your relevant skills and experience to the HR Officer, please see job pack for contact details. Please note only CV's accompanied with a covering letter will be considered for shortlisting.
Closing date: Midnight, Sunday 18 October.
Interviews: Online, week commencing 26 October.
Church Urban Fund is an equal opportunity employer and values diversity.
Please note that we will only consider CV's accompanied with a covering letter for shortlisting. Thank you.
About you
You are an organised, practical and adaptable administrator who is confident working with both administrative and data systems. You have strong attention to detail and can manage a varied workload, maintain accurate records and make sure routine systems and processes work effectively.
You are comfortable working with digital systems and data, including maintaining databases or CRM, monitoring or evaluation systems, checking the quality and completeness of information and supporting colleagues to use systems consistently. Bhip will be using Upshot as its data collection & evaluation system, you do not need to have used Upshot before, although experience in using Upshot would be an advantage. You are confident learning new systems and working with system providers where changes or improvements are needed.
You communicate clearly, work well with colleagues across different roles and are comfortable following up when information or actions are outstanding. You can work independently within your responsibilities while knowing when something needs to be referred to your manager or another member of the team.
You understand the importance of confidentiality, accurate record keeping and secure handling of information, particularly when working with information provided by communities and programme participants.
The Opportunity
This is an opportunity to join Happy Healthy You (HHU) and be part of a dynamic new team delivering the Bradford Health Inequities Programme (Bhip), an ambitious five-year programme working with communities to create fairer health and care.
You will provide essential administration across HHU and take day-to-day responsibility for Bhip’s data system, making sure information is accurate, complete and accessible. Working closely with colleagues across the programme, you will be an integral part of the team, supporting effective systems, data quality, monitoring and reporting, and helping the team understand progress and demonstrate the difference Bhip is making.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Environmental Funders Network (EFN) is a community of funders, philanthropy advisers, and fundraisers working together to transform environmental philanthropy and support more impactful funding for the environment in the UK and around the world. Through its research, networks, convening and programmes, EFN helps the environmental funding community to learn, connect and act effectively together, strengthening collaboration and increasing the scale and impact of environmental funding.
EFN is now seeking a new Executive Director at an important moment. Environmental philanthropy has grown significantly, creating a larger and more diverse funding community and real opportunities for greater impact. At the same time, environmental action and those who fund it are operating in an increasingly complex and contested political and public environment. As EFN finalises its next strategy and turns to implementation, there is an opportunity to become more intentional about where it can add greatest value, sharpen its priorities and strengthen how it understands and demonstrates the outcomes and longer-term impact of its work.
The Executive Director will provide strategic and organisational leadership, working closely with the Board and a talented multidisciplinary team (13 staff representing 9.3 FTE) to translate EFN's strategy into focused action. They will provide clear and confident internal leadership, setting priorities, making thoughtful decisions and creating the conditions for the team to thrive, while strengthening EFN's financial sustainability and organisational resilience. They will foster a culture of reflection, learning and improvement, ensuring evidence and insight inform EFN's priorities and programmes.
Externally, the Executive Director will be a compelling ambassador and outstanding relationship-builder, able to build trust across a diverse community – from major international foundations to smaller funders, philanthropy advisers, fundraisers and NGO leaders. They will attend daytime and evening events regularly in London and periodically around the country and will bring the environmental literacy and political awareness to understand the changing context in which funders are operating, using EFN's distinctive role as a connector to build relationships, share knowledge and enable collaboration and collective action.
The ideal candidate will bring strategic leadership experience and can turn vision into focused delivery. They will be a skilled relationship-builder - able to listen, convene, influence and galvanise a diverse community around a shared purpose - low-ego and collaborative in approach. The successful candidate will have led and developed high-performing teams with an inclusive culture, embedding a genuine commitment to justice, equity, diversity and inclusion. You will combine strong organisational, financial and governance skills with an entrepreneurial mindset, and have experience generating income and building sustainable partnerships. Experience within philanthropy, foundations or membership networks is highly valuable but not essential.
Above all, EFN is looking for someone with a genuine passion for environmental and social change, who understands the interconnectedness of today's environmental challenges and is excited by EFN's distinctive role: helping funders and fundraisers learn from one another, strengthening collaboration, and increasing the impact of environmental philanthropy.
This is an exceptional opportunity to lead an influential network at a formative point in its development, helping EFN give the environmental funding community the knowledge, networks and agency to learn from one another, collaborate more effectively and increase the impact of environmental philanthropy.
To apply, pleaseclick on Apply Now below. You'll be required to submit your CV and a covering letter.
Your cover letter shouldbe structured toanswer the following questions:
- What attracts you to the Executive Director role at EFN andwhat role do you feel EFN plays in the environmental philanthropy sector?
- Can you tell a story about how you have led a collaborative effortand how it delivered greater impact than could have been achieved acting alone?
- Describe your leadership style and what you believe good leadership looks like, including how you have created an inclusive culture where people withdifferent roles,backgroundsand levels of influence feel able to contribute meaningfully.
The deadline for applications is09.00BST on Monday 5th October 2026.
EFN is a remote-workingorganisation, with team members based across the UK. The Executive Director will be expected to attend meetings and events regularly, primarily in London – potentially up to three times per week – as well as travelling elsewhere in the UK asrequired.
The salary for the role is£85-95k.
Perrett Laver will conduct an executive search process in parallel with the public advertisement of the role. Longlisted candidates will be invited to interview with Perrett Laver in late mid-October, and the Selection Panel will subsequently meet to decide upon a final shortlist for the post in late October, following which, interviews with Environmental Funders Network will take place November and December. If you require any reasonable adjustments to assist you in the selection process, please advise us of these so that we can make appropriate arrangements.
Justice, Equity,Diversityand Inclusion
EFN is committed to justice, equity,diversityand inclusion andrecognisestheir inherent value and importance to effective environmental work. We welcome applications from candidates from a broad range of backgrounds and experiences and are committed to creating an inclusive recruitment process.
Perrett Laver’s GDPR Policy
Protecting your personal data is of the utmost importance to Perrett Laver and we take this responsibility very seriously. Any information obtained by our trading divisions is held and processed in accordance with the relevant data protection legislation. The data you provide us with is securely stored on our computerised database and transferred to our clients for the purposes of presenting you as a candidate and/or considering your suitability for a role you have registered interest in.
Perrett Laver is a Data Controller and a Data Processor, and our legal basis for processing your personal data is ‘Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Our vision is an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together.
As an Officer in ImpactEd Evaluation you will project manage evaluation partnerships with schools, trusts and education organisations, from Theory of Change and evaluation design through data collection and analysis to reporting, with the support of a project sponsor. You will work directly with partners, keep projects on track and in scope, and help partners understand and act on what their data is telling them.
We are open to a range of experience and backgrounds. Prior experience in any of consultancy and partnership management, data analysis and report writing, research and evaluation, or the UK education system is likely to be particularly useful. What matters most is a curiosity about what works for young people and the discipline to get things done well.
Officers lead the delivery of specific projects and engagements with support, contribute to revenue generation and service delivery, and mentor junior colleagues.
Partnerships and delivery Project manage evaluation partnerships, coordinating delivery and often leading much of it, with support from a project sponsor. Drive partnerships forward through proactive communication and follow-up, build partner buy-in by involving different stakeholders, and manage scope and the risk of over- or under-delivery.
Evaluation design Facilitate evaluation design with partners: create Theories of Change, design research questions, identify outcome measures and measurement tools, and bring these together in an evaluation framework.
Data collection and analysis Identify suitable approaches to recruiting research participants and facilitate quantitative and qualitative data collection (surveys, existing school data, focus groups and interviews), using our School Impact Platform. Carry out simple inferential statistics independently and more advanced analysis with support, including the data cleaning and matching needed to get data ready.
Reporting and insight Engage with partners to understand the context and purpose of a report and agree the output accordingly. Synthesise the key messages from a complex set of data and report them in an accessible, concise way that fits the partner's context and helps them act.
Colleagues, practice and Group Plan and manage your time, give and act on constructive feedback, communicate openly about progress and blockers, and mentor junior colleagues. There is no direct business development target, but you will contribute to proposals and renewals, and take part in Group-wide work, residentials and professional development.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HCL:
Open 51 weeks a year, HCL provides accommodation for a Nursery, a professional kitchen and community Café and a flexible space with rooms to hire for a range of activities providing educational and health and social activities such as hosting community meetings and refugee services, a venue for blood transfusion services and a polling station, ESOL and adult learning and social events, bingo and lunch clubs and dancing classes all aimed at combating social isolation, loneliness and anxiety.
Strategic Leadership
- To create a deliverable strategic plan, identify and respond to major external issues.
- Translate our vision into clear operational goals, ensuring long-term growth and stability.
Financial & Governance Oversight
- Stabilise HCL Financially.
- Rebuild relationships with external partners through collaborative working.
- Develop a funding plan for future stability.
- Seek to negotiate Heads of Terms on the lease of the building from Salford Diocese by 2030 or have developed a relocation plan or closure of the centre.
Team Management
- Lead, inspire, and support the management team.
- improve staffing wellbeing, motivation and esteem,
- Implement a plan of continuous professional development.
Partnerships
- Advocacy: Represent HCL publicly, raising awareness of our cause with media, stakeholders, and the community
- Represent HCL at key meetings with existing and potential funders and stakeholders.
- To develop a partnership collaborative strategy across the local voluntary sector, building networks, reducing duplication of and creating effective efficient well governed services for the betterment of the lives of our community.
Core duties are:
- Work closely with and support the Board in the overall strategic, financial and organisational development to secure its long-term sustainability.
- Financial planning, management and reporting.
- Identify funding opportunities and deliver bid development.
- Support Board development in line with modernising effective board Governance.
Organisational Management
- Lead the delivery of new projects and contracts once funding and contracts have been secured, ensuring the provision of all appropriate monitoring information.
- Work with the Senior Management Team to plan the effective delivery of services to ensure the highest possible standards are achieved.
- Ensure the effective delivery of services, by the deployment of staff and volunteers, which is value for money.
- Lead a whole company approach to promoting and publicising the range of activities and services available to the local community.
Operational Management
- Be responsible for HCL's day-to-day operation including, health & safety, safeguarding policies and procedures, customer service and the relationship with our landlord.
- Ensure that all HCL's relevant legal obligations are met.
- Support the use of IT and digital media across HCL's work by ensuring IT systems are secure, well maintained and managed with a development plan to meet HCL's needs.
People
- Co-ordinate and contribute to staff recruitment, selection processes and contracting.
- Conduct regular performance reviews of staff, identifying, organising and supporting team and individuals' training and learning and development opportunities.
- Lead and manage HCL's equality, diversity, inclusion, anti-racism and equal opportunities strategies and practices.
- Promote and ensure good practice and compliance with relevant employment law and health & safety regulations in HCL's building and any external sites where staff are working.
Legal and contracting
- Be responsible for legal compliance and good practice across HCLs business processes in line with charity and company law.
- Monitor HCL's funding agreements ensuring accurate and timely reporting to funders.
Please see the Job Description for full details of the role and responsibilities.
We are recognised as the wellbeing hub for Haslingden, providing services that respond to local community needs.
The client requests no contact from agencies or media sales.
Supporter Care Officer (Fundraising)
The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.
This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.
Role details
· Salary: £30,724 - £33,910 per annum - subject to skills and experience
· Hours of work: 37.5 hours a week over five days
· Base: Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The supporter care officerwill report to the senior individual giving manager.
We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.
The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.
The team
Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:
- Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
- Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
- The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.
We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.
Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.
Equality, diversity and inclusion
As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.
We live our values of dedication, innovation, partnership, energy and respect in everything we do.
Benefits:
Core benefits
- 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year
- Annual leave increases to 30 days after five years’ service
- Generous pension scheme – we match your 4% contribution and up to 9%
- Enhanced sick pay, maternity and paternity packages
- A flexible working policy
Financial wellbeing
- Access to expert financial advice via the London Credit Union
- Discounts with the Blue Light Card
- Death in Service benefit
Health & wellbeing
- Subsidised gym, pool and classes at our Rec Club in Hampstead
- Secure cycle parking and showers
- Fortnightly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- 24/7 Employee Assistance Programme for confidential advice and support
The recruitment process
To apply for this post, send your:
• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday, 5 October 2026, 12 noon.
Interview date: Wednesday, 14 October 2026 (in person)
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
Eligibility & adjustments
• You must be eligible to work in the UK
• We are happy to consider reasonable adjustments at any stage of the recruitment process.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.