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Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
We are now seeking an Office & Facilities Manager to join our Training & Prevention team at this pivotal time. This opportunity is available as permanent position.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
The Office & Facilities Manager will:
- Lead on day-to-day office operations and facilities management
- Line manage the reception/administrative team
- Ensure compliance with Health & Safety, GDPR, and organisational policies
- Maintain a safe, welcoming, and efficient environment for staff and survivors
The role is central to ensuring our spaces support the delivery of high-quality, trauma-informed services.
Why Apply?
This is a fantastic development opportunity to:
- Step into a management position
- Expand your experience in facilities, compliance, and operations
- Play a key role in supporting safe and effective service delivery
- Contribute to an organisation making a meaningful difference
Who We’re Looking For
You can demonstrate:
- Experience in office and/or facilities management
- Strong organisational and administrative skills
- Confidence in managing systems, processes, and compliance
- Experience supervising or coordinating staff
- Knowledge of Health & Safety and data protection requirements
- A commitment to RCSL’s feminist ethos and survivor-centred approach
Key Responsibilities
- Manage office systems, processes, and administrative functions
- Oversee building maintenance, contractors, and facilities operations
- Lead on Health & Safety compliance, inspections, and reporting
- Support data protection compliance in line with GDPR
- Coordinate space planning, office upkeep, and service needs
- Line manage reception/admin staff, delegating workload and supporting performance
- Ensure the office environment reflects RCSL’s values and standards
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Finance & Resources Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3-4 weeks.
Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role
- Interview date(s): Rolling basis
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



About Us
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through education, healthcare and community development programmes. Without our staff, this important work simply would not be possible.
About You
We are looking for an organised, proactive and detail-oriented professional who enjoys working collaboratively and building strong relationships with a wide range of people and organisations both nationally and internationally. You will be an excellent administrator with strong coordination and communication skills, able to manage multiple priorities, maintain accurate records and deliver high-quality work to deadlines. Confident using Microsoft 365 and digital systems, you will be comfortable handling sensitive information, supporting compliance processes and learning new systems quickly. Experience in the charity, international development, humanitarian or faith-based sectors would be advantageous, particularly where this includes programme, partnership or grant management support. Above all, you will share our values, demonstrate cultural sensitivity and be enthusiastic about contributing to Embrace's mission and Christian ethos.
Role Overview
This is an exciting opportunity to play a meaningful role in helping Embrace the Middle East bring hope, dignity and lasting change to some of the region's most vulnerable communities. Working alongside local Christian partners and churches in the Middle East, you will help to ensure that life-changing programmes are delivered effectively, relationships are nurtured and vital support reaches those who need it most.
As a key member of the Programmes, Partnerships and Advocacy team, you will coordinate programme activities, support grant and partnership management processes, maintain high-quality information and contribute to projects that strengthen our impact across the Middle East. You will work closely with colleagues across the organisation, helping to translate programme insight into compelling stories, fundraising initiatives, advocacy work and supporter engagement. This is a varied and rewarding role that offers the opportunity to make a tangible contribution to Embrace's mission while developing your experience within international development and partnership management.
Hours: Full or part-time (36.5 / 30 hours per week) applications will be considered.
Contract: Two-year fixed-term contract.
Location: High Wycombe / Hybrid (minimum one day a month in the office, plus extra as required).
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements.
- Flexitime - start work between 7:30am - 10:00am and finish between 3:00pm - 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday, rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year.
- Life Assurance - 3x salary.
- Access to retail discount portal.
- Employee Assistance Programme (confidential counselling, legal and financial advice) - available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
For more information and to apply, please visit our careers page.
Closing date: midday on Thursday, 24th September 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or socio-economic background.
At Embrace the Middle East, we are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any reasonable adjustments during the application or selection process, please contact our HR Team. We will be happy to discuss how we can support you and ensure you have a fair opportunity to demonstrate your suitability for the role. Any information you provide will be handled with sensitivity and in confidence. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Sympathy with and support for Embrace the Middle East's Christian ethos, mission and values. Comfortable working within a Christian organisation and engaging respectfully with Christian practices, partners, churches and supporters.
We welcome the responsible use of AI tools to support your application, for example to help with research, structure or clarity. However, your application should remain an authentic reflection of your own skills, experience, achievements and motivations. We are keen to understand your unique perspective and suitability for the role, and you may be asked to discuss and expand upon the information provided during the recruitment process.
Please note that, in order to be considered for this position, you must have the right to work in the UK through nationality, settled or pre-settled status, or a relevant visa that permits you to undertake the role. Embrace the Middle East is not currently able to offer visa sponsorship for this position.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity's safer recruitment policy.
St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care.
The new role of HR Manager will support the church’s senior leadership in ensuring that St James’s staffing is aligned to meet strategic and operational requirements throughout the Wren project (see our website for details).
The successful candidate will have proven HR generalist experience (minimum of 5+ years); a proven track record of successfully providing HR support, advice and guidance for change/growth projects; CIPD certification – Level 5 or in the process of completing it; comfortable working with HR systems, data and Microsoft Office.
Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Full role description including application process can be downloaded on our website.
Closing date for applications: midday Friday 11th September 2026
Interviews: planned for Tuesday 22nd September 2026
The client requests no contact from agencies or media sales.
Job Description
Job Title: Senior Marketing Officer – Mass
Participation Fundraising
Directorate: Engagement & Fundraising
Team/Department: Supporter Led Fundraising
Date: August 20206
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood.
To carry out its charitable work the NSPCC relies on the fundraising support of
people across the UK for 90% of its income. Within Engagement and Fundraising
our aim is to provide maximum resources for the NSPCC, providing the best
possible supporter experience.
Mass Participation Fundraising is an important acquisition and income stream in
the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a
portfolio of Third Party Events and Schools Fundraising products, as well as
stewarding supporters looking to do their own fundraising activity for the charity
(‘DIY’ fundraisers).
We are looking for a skilled Senior Marketing Officer, who will work across these
audience streams to coordinate marketing activity. This role will focus specifically
on marketing to mass audiences to reflect the breadth of audiences who take part
in Mass Participation Events. This includes parents, grandparents, professionals
who work with children, those with a personal connection to our charity, or simply
those who care deeply about children.
We are looking for a collaborative, enthusiastic marketing professional who has
experience delivering insights-driven marketing strategies that make an impact.
You’ll be a great communicator, able to build effective working relationships and
influence a range of stakeholders. You’ll be able to work independently and will
have a track record of successfully juggling multiple projects and competing
priorities to meet strict deadlines. You will also have experience working across
paid, owned and earned marketing channels.NSPCC
Job purpose
The role of the Senior Marketing Officer is to work with the Mass Participation
Team to coordinate and deliver the planning, execution and evaluation of events
fundraising marketing campaigns across all channels.
• Adopting a holistic view of all Mass Participation Team’s marketing to
ensure consistency, and will have a good understanding of how this fits with
the organisation’s strategic goals.
• Working with colleagues in the Mass Participation Team to strategically
manage the planning and coordination of events marketing across owned,
earned and paid channels, ensuring that all campaigns and activities are
integrated, informed, planned and evaluated, and that participation and
income targets are reached.
• Supporting stakeholder teams with strategic thinking during marketing
planning and delivery. This includes championing an audience-led
approach to ensure all communications targeted at mass audiences are
relevant and useful.
Key relationships - Internal
• Reports to the Associate Head of Mass Participation Fundraising
• Works closely with all members of the Mass Participation Team,
including sub-team managers and event fundraisers
• Works closely with other teams within the Engagement & Fundraising and
Brand and Marketing directorates to deliver integrated marketing plans.
Key relationships - External
• External media agency partner
• Freelance creatives – graphic designers, photographers, videographers.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Main duties and responsibilities
• Manage an integrated marketing approach across owned, earned and paid
channels to achieve participation targets and agreed KPIs, working closely with
event and product managers.
• To ensure maximum effectiveness and efficiency of mass participation marketing
activity through application of best practice campaign management.
• To take ownership of paid media campaigns for mass audiences in partnership
with our media agency partner. Tasks include the planning and optimisation of
activity across channels like pay-per-click and paid social media advertising.
• Be thorough and agile about monitoring campaign results and evaluating
campaigns, using insight to make informed decisions and determine future
marketing plans.
• To support with content creation where appropriate – this could include
copywriting, creative briefing, webpage updates, email marketing and photoshoot
coordination.
• Regularly benchmark against external fundraising marketing activity, keeping
abreast of current and emerging brand and marketing knowledge and practice and
equipping the team with knowledge and skills as appropriate.
• To work closely with staff across other departments to ensure marketing plans are
integrated and audience-led, in line with the organisation’s Supporter Centricity
Programme.
• To develop and maintain internal and external stakeholder and supplier relationships,
identifying and incorporating best industry standards and establishing best practice.
• To provide financial administrative support to budget holders, planning, forecasting
and tracking spend, and processing invoices and placing orders, in line with NSPCC
policies and procedures.
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and
adults at risk.
• To be responsible for updating databases and supporter information systems on a
regular basis in line with Data Protection legislation and NSPCC policy and
procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to
strategy, discussions and decisions which will be beneficial to the NSPCC's
development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the
NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty
to children, including securing updates on project and service developments and
general NSPCC news and also ensuring that the fundraising teams do likewise.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Person specification
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing
campaigns from planning through to delivery and evaluation, ideally in the
charity, not-for-profit or public sector
Highly developed written and verbal communication skills to deliver ideas
and activity updates to a range of stakeholders, and audiences, in a clear,
inspiring and confident way.
Well-developed ability to build, manage and develop relationships with
internal and external stakeholders in order to achieve and influence
project outcomes
Knowledge of digital and offline engagement and marketing techniques,
including digital media, social media, content marketing, email marketing
and paid advertising.
Excellent understanding of and empathy with the motivations of
supporters, and experience of working with clearly defined audience
segments.
Excellent understanding of recruitment and retention marketing
techniques, in order to achieve ambitious participation targets.
Well-developed numeracy skills to facilitate recording, interpreting,
analysing and presenting performance data to a range of stakeholders,
including those without a strong foundation of marketing knowledge.
Passionate about audience-led marketing that improves supporter
experience, with a personal commitment to the NSPCC’s values and
safeguarding principles.
Ability to plan and manage your own work, identifying conflicting demands
and establishing clear priorities to meet agreed objectives with a
willingness to work flexibly.
Proven ability of demonstrating initiative and creativity to achieve desired
outcomes.
EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes
safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough
process of obtaining, collating, analysing and evaluating information from and about candidates
to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and
responsive manner and in compliance with current employment legislation, and relevant
safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their
skills, experience, motivation and competencies. Our robust recruitment and
• selection process should ensure the identification of the person best suited to the role
and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants
(internal and external) who self-declare at application as having a disability and who
• meet the minimum requirements in the person specification of the vacancy they are
applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order
to enable successful candidates who declare disabilities to start working or
• volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is
suitably qualified will be considered and addressed fairly and objectively based on
their merit.
• As an organisation committed to safeguarding, we will ensure all under 18's joining the
organisation will have ongoing risk assessments to ensure their role and
• activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance
with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right. We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity. If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
Alexandra Rose collects and uses a wide range of data to help us run our programmes, understand our impact and influence policy change. We have developed monitoring, reporting and evaluation systems that help us track programme delivery, make informed decisions and demonstrate the difference our work makes to the diets, health and wellbeing of adults and children. We are looking for a proactive and analytical Data and Insights Officer with a keen eye for detail, who thrives on improving data quality, analysing complex information and generating insights that support decision-making across an organisation. You will play a key role in improving Alexandra Rose's data systems and reporting. Working across programme and evaluation data, you will help clean and analyse data, develop dashboards and reports, generate insights for use both internally and for our external partners. You will work closely with our technical partner and distributing centres to ensure that data is reliable, our reporting is robust and our projects can continue to grow effectively.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
N.B This role is mainly remote with requirement to travel to meetings across the UK.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
Applications will be reviewed as they are received, and we may close the vacancy ahead of
the advertised deadline if sufficient suitable applications are received. We encourage
interested candidates to apply as soon as possible.
N.B Applications without a cover letter will not be considered.
Previous applicants need not apply
The client requests no contact from agencies or media sales.
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
- Act as the primary point of contact for senior leaders in schools, MATs, and the wider education sector across West Yorkshire.
- Secure and deliver presentations to school and college leaders to expand Tutor Trust’s network of partner institutions.
- Collaborate with the Strategic Operations Manager to develop and implement regional strategies for partnership growth.
- Promote Tutor Trust’s tuition services across the region and represent the organisation at stakeholder events.
Programme Leadership & Delivery
- Lead tuition delivery across primary, secondary, and post-16 settings in West Yorkshire.
- Line manage the West Yorkshire Programme Coordinator and Programme Administrator to ensure effective project execution.
- Support the Strategic Operations Manager in guiding and developing the Programme Coordinator team.
- Deputise for the Strategic Operations Manager when required.
Operational Oversight & Data Management
- Ensure accurate collection and reporting of impact data from tutors and partner institutions to support quality assurance, financial processes, and performance monitoring.
- Contribute to the development and tracking of tutoring targets and KPIs for internal and external reporting.
- Maintain accurate records on tuition progress using internal and external databases.
- Support internal communication systems to ensure timely and appropriate information sharing across teams and stakeholders.
- Manage the upload of Tuition Request Forms for West Yorkshire tuition assignments.
Safeguarding & Compliance
- Lead on monitoring and reporting all safeguarding concern processes, within your teams, ensuring all concerns are reported promptly to the Designated Safeguarding Lead or deputies, and helping to promote and foster a culture of vigilance and accountability across The Tutor Trust.
- Take lead responsibility for monitoring safeguarding processes within your teams.
Tutor Recruitment & Development
- Support the recruitment and onboarding of tutors in collaboration with the recruitment team.
- Contribute to the training and development of new tutors, ensuring alignment with organisational standards.
General Duties
- Assist with the planning and delivery of events for a range of stakeholders.
- Attend regular Partnership Operations team meetings led by the Programme Director.
- Undertake any other responsibilities commensurate with the role and grade.
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
- The ability to lead, build and maintain successful teams and develop professional relationships.
- Demonstrated success in achieving targets and managing responsibilities effectively.
- Strong business development skills to promote The Tutor Trust professionally.
Communication & Stakeholder Engagement
- Excellent written and verbal communication skills, with the ability to build rapport and engage effectively with internal and external stakeholders across all levels and sectors.
- Be able to write fluently, to think clearly and to grasp new concepts quickly.
Organisational & Time Management
- Proven experience in programme and project management.
- Strong organisational and time-management skills.
- The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.
Technical Proficiency
- Strong proficiency in Microsoft 365 and general IT systems.
- Experience with CRM (Salesforce preferable) and other software platforms (preferred).
Sector Knowledge
- Knowledge of the education landscape in West Yorkshire (advantageous).
- Educated to degree level or equivalent relevant experience.
Attributes
- Committed to safeguarding children and young people, and willing to undergo DBS clearance.
- Alignment with the goals, ethos, and mission of the Tutor Trust.
- Empathy for disadvantaged and vulnerable learners.
- Enthusiastic and proactive in contributing to organisational growth and success.
- Demonstrates leadership through sound decision-making and effective prioritisation.
- Excellent time-management and attention to detail.
- Strong interpersonal skills and a collaborative working style.
- Willingness to work outside standard hours when required
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.
18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension
Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.
We are looking for someone:
1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.
2. To ensure the smooth day-to-day running of the office, reception and administrative systems.
3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).
4. To provide administrative support to staff, volunteers, and partner organisations.
5. To support monitoring, evaluation and reporting requirements for funded projects.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.
Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.
About you
Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.
How to apply
For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 September 2026.
First round interview (virtual): 11 September 2026.
Second round interview (in-person): 15 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Position: Business Intelligence Lead – Engagement and Income
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £45,226 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You will start at our entry point salary of £45,226 per annum, increasing to £48,053 after 6 months service and satisfactory performance and to £50,879 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it is this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research, and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you will be able to make a difference.
About this job
We are in a pivotal moment in how we use data at the MS Society. Following investment in a new CRM and data infrastructure, we are building our strategic analytics capability, one that shapes how we engage, communicate with, and support the MS community and our supporters.
We are looking for a Business Intelligence Lead for Engagement who is, first and foremost, a strong analyst. Someone who's built propensity models, next best action logic, or lifetime value analysis, and who understands how to turn that thinking into segmentation, selections, and audience strategies that improve engagement and fundraising outcomes. You will lead a team and shape how we understand our audiences, turning that understanding into action.
What you will be doing
- Applying advanced analytical techniques e.g. propensity modelling and next best action, to understand audience behaviour and inform engagement and fundraising strategy
- Overseeing selections and segmentation for income and engagement activities and journeys, ensuring they are accurate, timely, and grounded in real analytical insight
- Leading a team of analysts, developing their skills in advanced analysis as well as delivery
- Partnering with fundraising, marketing, communications, and digital teams to embed data-driven decision-making
- Building dashboards and reporting that go beyond tracking KPIs to actively changing how decisions get made
- Contributing to our wider data maturity journey as we build out the Data and BI function
What we are looking for
- Significant, hands-on experience designing, building, and applying advanced predictive analytical techniques that directly inform engagement and income decisions
- Strong hands-on experience with CRM systems, FastStats, and Power BI, together with proficiency in SQL
- Experience developing and managing a team, providing data and advisory services across an organisation
- Excellent analytical, problem-solving, and communication skills — able to make complex information accessible to a range of stakeholders
- Experience in a data-driven marketing, engagement, or fundraising role
If you are excited by the idea of building an analytics function from a strong foundation, and shaping how it grows from here, we would love to hear from you.
Closing date for applications: 5pm on Friday 4th September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Natural Capital Assessment Partnership
The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.
Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics. This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.
NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work.
Key Responsibilities
Strategic Leadership
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Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees.
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Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans.
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Identify opportunities for growth, innovation, collaboration and improved impact.
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Ensure services and activities remain responsive to beneficiary needs and changing external circumstances.
Governance, Compliance and Risk
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Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information.
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Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations.
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Maintain a robust approach to risk management, internal controls, policies and procedures.
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Promote transparency, accountability and ethical decision-making across the organisation.
Financial Leadership and Income Generation
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Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability.
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Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives.
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Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams.
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Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting.
Service Delivery, Quality and Impact
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Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families.
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Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement.
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Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work.
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Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery.
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Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance.
People, Culture and Organisational Development
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Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture.
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Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy.
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Promote wellbeing, learning, accountability and collaboration across the organisation.
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Ensure effective HR, performance management and recruitment practices are in place.
Volunteer Leadership
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Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs.
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Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition.
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Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work.
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Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements.
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Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection.
External Relations, Partnerships and Advocacy
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Act as the public face and senior ambassador for the charity, representing it with credibility and confidence.
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Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks.
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Raise the charity’s profile and influence through effective communications, thought leadership and advocacy.
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Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability.
The client requests no contact from agencies or media sales.
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Individual Giving Senior Executive, you'll play a key role in developing and delivering multi-channel campaigns that inspire supporters to continue and deepen their relationship with the Charity.
You'll manage a varied portfolio of appeals, supporter retention, development, upgrade, cross-sell and reactivation activity, working across channels including direct mail, email and telephone. From campaign planning and creative development through to analysis and reporting, you'll take ownership of projects that help grow supporter loyalty and maximise long-term income.
Working closely with colleagues across the Charity and external agencies, you'll lead on the planning and delivery of campaigns and supporter journeys that place supporters at the heart of everything we do.
This role also includes line management responsibility for an Individual Giving Assistant, making it an excellent opportunity for someone looking to build their leadership experience.
About us
At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care at The Royal Marsden, helping deliver breakthroughs that benefit people with cancer across the UK and around the world.
We're entering an exciting period of growth, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. That's why we're looking for a talented Individual Giving fundraiser to join our Supporter Retention & Development team.
About you
We're looking for someone who combines strong direct marketing experience with excellent project management skills and a genuine passion for creating outstanding supporter experiences.
You will have:
- Experience delivering successful Individual Giving or direct marketing campaigns, ideally focused on supporter retention and development.
- Strong project management skills, with experience managing multiple campaigns, budgets and deadlines.
- Confidence analysing campaign performance and using insight to inform future activity and testing.
- Experience working with databases, data selections and campaign reporting.
- Excellent communication and relationship-building skills, with experience working with agencies and suppliers.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
Experience of digital fundraising, mid-value giving or telephone fundraising campaigns would be an advantage, but is not essential.
Why join us?
This is a fantastic opportunity to develop your fundraising career at one of the UK's leading cancer charities and help The Royal Marsden to revolutionise cancer treatment through groundbreaking research, and deliver world-leading care.
We offer:
- 27 days' annual leave plus bank holidays, rising with service
- Hybrid and flexible working (60% home working)
- Generous pension contributions
- Enhanced maternity and adoption pay
- Life insurance
- Employee assistance programme
- Subsidised canteens
- Access to learning and development opportunities
- A supportive, collaborative and values-led culture
Our values
We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you.
Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.
Please submit a cover letter addressing how you meet the criteria in the person specification, including examples where possible. Applications without a cover letter will not be considered.
We know that good candidates may not meet every single requirement in our job description. If you’re excited about this role and believe you can bring value to our team, we encourage you to apply — even if your experience doesn’t align perfectly with every point. We’re committed to building a diverse, inclusive, and supportive workplace where different perspectives are valued and everyone has the opportunity to grow.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Could you help transform the way our charity engages with unpaid carers? As the leading Essex charity supporting carers it is vital that what we do is rooted in their voice and lived experience.
We have an exciting opportunity for a Carer Engagement Lead to join our team, in a new role working directly with the CEO to ensure that carers lived experience is heard and understood and that carers, including young carers across Essex, have opportunities to participate and contribute. This is a rewarding and varied role, combining direct engagement with carers alongside analysing data and communicating evidence of need to help effect real and positive change.
You will be an engaging communicator with active listening skills and the ability to interpret and apply lived experience to strategic and policy decisions and planning. You will ideally have personal experience of unpaid caring responsibilities and may have previously facilitated service user involvement. You'll be passionate about harnessing the voice of local carers to secure improved outcomes for carers of all ages across Essex.
Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including information, coaching, counselling, peer support, respite care, and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.
Your responsibilities will include:
Coordinating participation opportunities that enable adult and young carers to influence local, regional and national policy decisions and help achieve positive change
Harnessing and amplifying local carer voice and experience and engaging carers in service planning, delivery and review
Identifying themes and trends and ensuring these are communicated to key stakeholders
Monitoring and reporting on outcomes.
You will need to be:
An excellent communicator with empathy and active listening skills.
Proactive, highly organised and equally at home analysing data or producing reports as in engaging with carers and senior local decision makers
Confident in the use of IT including Microsoft 365 and CRMs (databases).
Passionate about improving outcomes for local carers.
A driver with access to a vehicle and a willingness to travel across Essex.
We offer:
Full induction and relevant training
Contributory pension scheme
24-hour Confidential Staff Helpline
An opportunity to help vulnerable families in the local community
A chance to be part of a supportive and friendly team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK.
We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.
Accountable to: HR Advisor, Retail and Volunteer Operations Manager
Location: Home Based with travel to sites around the UK and to the Leamington Spa Office
Contract Information: 21 hours per week across a minimum of 3 days/Permanent
Salary: £15,288 actual (£25,480 FTE)
Benefits:
- 25 days holiday plus bank holidays (pro-rota for part time contracts)
- Pension Scheme
- Flexible working arrangements
- Birthday leave after 1 years’ service.
- Paid mileage for travel to locations other than base location.
Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams
External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers
The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.
Key Responsibilities
Volunteer Recruitment and Onboarding
- Develop and deliver effective volunteer recruitment strategies
- Manage volunteer applications, interviews, and selection processes
- Coordinate onboarding, inductions, and training sessions
- Ensure all volunteers are safely and appropriately onboarded (including checks where required)
Volunteer Experience and Engagement
- Act as the main point of contact for volunteers, providing ongoing support
- Design and implement initiatives to enhance volunteer satisfaction and engagement
- Organise events, recognition programmes, and feedback sessions
- Build a strong, inclusive, and motivated volunteer community
Retention and Development
- Monitor volunteer engagement and identify opportunities to improve retention
- Provide opportunities for skills development and progression
- Address concerns and resolve issues in a timely and supportive manner
Communication and Coordination
- Maintain regular communication with volunteers through newsletters, updates, and meetings
- Work closely with internal teams to match volunteers to suitable roles
- Ensure clear role descriptions and expectations for all volunteer positions
Monitoring and Reporting
- Track volunteer data, hours, and impact
- Collect feedback and evaluate volunteer programmes
- Produce reports on volunteer engagement and outcomes
Safeguarding and Compliance
- Ensure all volunteering activities comply with organisational policies and safeguarding standards
- Promote a safe, respectful, and inclusive environment for all volunteers
Key Outcomes
Growth in Volunteer Base
- Increase in the number of active volunteers
- Strong pipeline of new applicants from diverse backgrounds
- Reduced time to recruit and onboard new volunteers
High-Quality Volunteer Experience
- Positive volunteer satisfaction scores (e.g. via surveys/feedback)
- Volunteers report feeling valued, supported, and connected to the mission
- Consistent delivery of a structured and welcoming onboarding experience
Volunteer Retention & Commitment
- Improved volunteer retention rates over time
- Increased average length of volunteer engagement
- Higher levels of repeat participation and commitment
Engagement and Community Building
- Regular and well-attended volunteer events, communications, and initiatives
- Strong sense of community and belonging among volunteers
- Increased participation in engagement activities (meetings, training, events)
Effective Volunteer Deployment
- Volunteers are well-matched to roles aligned with their skills and interests
- Positive feedback from internal teams on volunteer contributions
- Reduced gaps in volunteer coverage across departments
Measurable Impact of Volunteering
- Clear tracking of volunteer hours and contributions
- Demonstrable impact of volunteers on service delivery and beneficiaries
- Ability to evidence volunteer value for reporting and funding purposes
Strong Communication and Relationships
- Consistent, clear, and engaging communication with volunteers
- Positive relationships between volunteers and staff teams
- Timely response to volunteer queries and concerns
Compliance and Safeguarding
- All volunteers appropriately trained and compliant with policies
- Safeguarding standards consistently upheld
- Minimal incidents due to clear processes and proactive management
The client requests no contact from agencies or media sales.
