Data support officer jobs in potters bar, hertfordshire
Job Title: Team Lead - Member and Supporter Experience
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: W/c 16 June
*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.
We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.
Key Responsibilities:
Team Leadership and Coaching
- Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
- Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
- Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
- Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.
Supplier and Project Management
- Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.
- Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.
- Proactively identify new solutions or efficiencies to improve working practices.
Operational Oversight
- Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
- Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
- Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
- Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.
High standard supporter care
- Support the team daily in answering incoming enquiries as part of the role.
- Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
- Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.
Cross-Team Collaboration and Advocacy
- Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.
- Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
- Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
- Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
- Play an active role in key business projects championing the supporter voice.
Continuous Improvement
- Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
- Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.
Volunteer and Digital Engagement
- Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
- Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.
Other
- Undertake such other duties as may be reasonably required of the post.
The Person
Knowledge, Skills and Experience
Essential:
• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).
Desirable:
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
- Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Summary
The Education and Growing Faith department is looking to hire a Senior Programme Officer to support the church schools and the wider education sector. Working in the Operations Team, you'll be directly supporting the Head of Operations with project work and the wider NSE with system and process support. The role will offer the post-holder the opportunity to work across a range of areas such as communications, HR, grant management, reporting and governance. There will be a mix of longer strategic project work, and shorter task-based work.
About the Department/Role
The National Society for Education (NSE) is both an NCI and a Royal-charter charity. It's aims are to support Church schools and the wider education sector by developing leaders, shaping policy and growing faith.
The NSE leads the Church of England's national work in education in partnership with 41 Diocesan Boards of Education and approximately 4,700 Church of England schools. We also support the national education work of the Church in Wales, which includes around 150 schools. Our presence extends to work with community schools and academy trusts, as well as higher and further education through numerous chaplaincies, providing spiritual support and guidance to children and young people, and to adults.
We are a dynamic team, working remotely from our homes around the country. We gather regularly online, and fairly regularly in person.
What you'll be doing
The purpose of this role is to:
- Support the Head of Operations with policy development and reviews.
- Take responsibility for the continued development and management of the online Office Manual.
- Support the Head of Operations with due diligence tasks around new areas of work, taking ownership of discrete projects.
- Project manage areas of work as delegated by the Head of Operations, creating work plans, managing stakeholders, providing project reports regularly.
- Take responsibility for certain HR policy implementation such as designing and rolling out appropriate induction processes.
- Alongside the marketing staff, support the Head of Operations with the management of our internal and external comms.
- Lead the development of Asana (an online project management tool) use across the Operations Team.
- Provide Executive level support to the CEO, including diary management with high profile external stakeholders.
- Manage internal team days and residentials with the Events Manager.
- Work with the Head of Operations to manage the annual planning and reporting cycle.
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Essential
Knowledge/Experience
- Experience of working within multi-faceted and complex projects
- Experience of summarising and reporting on data to stakeholders.
- Experience of organising and storing information securely and systematically.
- Experience of writing training manuals to simply communicate policy and process.
Skills & Abilities:
- Strong analytical skills.
- Customer service skills and able to take responsibility for progressing stakeholder queries.
- Strong verbal and written communication skills
- Strong time management and organisation skills, ability to keep track of key priorities
- Proactive and able to work under own initiative to suggest solutions to problems.
- Strong sense of ownership and ability to solve problems.
- High proficiency with Microsoft Office, including Excel, Word, and PowerPoint
- Key Attributes: Takes personal Responsibility, Organised methodical approach, Pride and commitment to high standards, Collaboration and team support.
Desirable
- Experience of project management of complex projects from start to end
- Experience of co-ordinating virtual events
- Advanced statistical analysis and Excel skills
- Proficiency in using survey technology, for example, Form Assembly
- Experience in using Project Management Software (Eg. Asana)
- Experience in marketing and comms work
Circumstances
Whilst this is a remote role, the post-holder will need to travel for the following reasons:
- National Society Team Days (3 per year)
- National Society Residential (2 days, including 1 overnight stay in the autumn)
- Ops Team Days (approx 3 per year)
- Other events where support is required
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Migrateful
Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.
Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.
Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.
About the Role
The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations.
A key deliverable of this role is also overseeing our invoicing processes. You’ll be responsible for performing bi-weekly checks, ensuring timely and accurate payments to cookery class hosts (Facilitators) and cookery class teachers (Chefs), and supporting improvements that help us better track the real cost of our classes. Your work will directly impact the financial clarity and efficiency of our operations, making this a crucial responsibility within the team.
You’ll also play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records.
Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.
This role would suit someone who is proactive, organised, and comfortable juggling a variety of tasks. You’ll need to be confident working with systems, have a good eye for detail, and thrive on improving how things work.
Person specification
Essential
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Experience working in an operations, administrative or coordination role
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Good attention to detail particularly in handling data, documents and financial information
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Confident engaging with a wide range of people from staff, freelancers and customers
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Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
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Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
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Willingness to undertake reasonable responsibilities beyond the scope of the job description
Desirable
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Experience creating, updating, and maintaining user guides and training materials
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Willingness to provide occasional out-of-hours support.
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Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
Key Responsibilities
Invoicing
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Perform bi-weekly invoice checks and capture these on SalesForce
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Support the continuous improvement of invoicing systems to enhance cost reporting and financial accuracy
Support Cookery Class Hosts (Facilitators)
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Coordinate the recruitment and onboarding of new Facilitators
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Regularly update and improve Facilitator user guides and training materials
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Maintain regular communication with Facilitators, including announcements and process updates
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Carry out in-class observations and provide constructive feedback to Facilitators
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Provide out-of-hours remote support for Facilitators
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Share and implement improvements based on Facilitator feedback and survey results
Volunteer Coordination
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Respond to volunteer queries and troubleshoot the Volunteer Portal
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Ensure adequate volunteer coverage for all cookery classes
General Operations Administration
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Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
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Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
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Support the implementation of operational policies across venues and staff
Cover and Additional Support
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Occasional out of hours support to facilitators
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Provide cover for the Venue Coordinator during annual leave ensuring::
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Food orders are placed for classes and demos
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Store food items in line with food safety standards
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Respond to customer queries via the general hello@ mailbox
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Systems and Process Improvement
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Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
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Office based admin e.g. purchasing office supplies, tracking equipment
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Support with onboarding and off boarding of staff members
Please complete both of the following steps:
1. Submit your CV and a cover letter explaining your interest in the role and include examples of how your experience aligns with the overall responsibilities.
2. Send a 3 to 5 minute video via WhatsApp to 078 840 411 39 telling us why you would be a good fit for the role.
The client requests no contact from agencies or media sales.
Role: Communications Officer (Social, Website, Email & PR)
Reporting to: Brand and Content Adviser or Communications Adviser - depending on location of successful applicant
Term: 2 year fixed term contract, renewable
Salary: £35,534
Location: Global Remote
Closing date: 11.30pm (UK time) on Sunday 15th June.
Interviews: Interviews to be held 25th, 26th and 27th June. This will involve a multi-stage interview process and a task.
The opportunity
We are searching for a Communications Officer, with a focus on Social, Email and Website, to grow the profile and impact of United for Global Mental Health (UnitedGMH) and Global Mental Health Action Network (GMHAN) brands to accelerate action on mental health around the world.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 6,000 individuals and organisations across 133 countries.
About you
Our ideal candidate is a great communicator, with experience in content planning, social media content creation and management, newsletter copywriting, website management, and graphic design. They should be well-versed in crafting narratives for a variety of audiences and outputs, and managing an organisational communications calendar.
The role
Key components of the role include:
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Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva and Adobe Creative Suite and AgoraPulse for this.
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Content briefing - craft high-quality creative briefs (for copy, design, multimedia) to be followed by internal staff or external suppliers where required.
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Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
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Website development - develop, maintain and update content for UnitedGMH and GMHAN websites, including uploading content and editing pages.
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Video and audio production: Develop consistent, platform-appropriate video and audio content streams, from short-form videos to the creation of new podcasts.
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Social media channel and community management - lead on day-to-day management and posting on UnitedGMH and GMHAN social media channels, including X, LinkedIn, Bluesky, Instagram. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid), as well as newsletter email replies.
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Brand guardian: Be a firm steward of UnitedGMH and GMHAN brands, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
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Monitoring, evaluation, and reporting - create regular analytic reports for social and email channels with data-driven recommendations as to how outputs can be continuously improved.
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Editorial planning and communications calendar management - lead on the maintenance, updating and adjusting of the organisation’s communications calendar, to drive consistent, planned-in-advance content across channels in support of brand building and key advocacy moments.
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Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
Requirements
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Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
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An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
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Strong research and proofreading skills, adapted to key audiences
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Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
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Highly organised individual with experience of team administration support
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A “doer”- ability to anticipate requirements and act to provide workable solutions with limited budget
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A good knowledge of CRM systems.
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An understanding of using digital project management tools e.g. Trello
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An interest in mental health, advocacy and international development
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Strong relationship management skills
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Willingness to travel at least twice per annum and more if required
Desirable
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Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
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Demonstrable experience in working with journalists
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A communications-related qualification or vocational experience
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Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equality, diversity and inclusion is central to UnitedGMH’s core mission and values and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable Adjustments Statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
To apply, please submit your CV and a cover letter via Chairty Job by the application deadline.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy & Research Officer
Location: Remote (with UK and international travel, candidate must be UK-based)
Hours: Full-time
Salary: £30,000 - £33,000
Reports to: Head of Insight & Advocacy
About Us
Metabolic Support UK is the leading organisation for people living with inherited metabolic disorders (IMDs) and their families. We provide expert support and advocacy, champion research, and work with health services and policy-makers to ensure people with IMDs and their families get the care they need and deserve.
The Role
We are looking for a curious and committed Research & Policy Officer to help us build the evidence base to improve the lives of people affected by IMDs. Reporting to the Head of Insight & Advocacy, you will play a key role in delivering our research projects, keeping tabs on relevant policy developments, and helping shape our responses to consultations.
Key Responsibilities
Research (under supervision of the Head of Insight & Advocacy):
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Support the design, planning, and delivery of qualitative and quantitative research projects
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Conduct literature reviews, stakeholder mapping, and data analysis
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Contribute to survey development, focus groups, and interviews with people living with IMDs, families, clinicians and other stakeholders
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Assist with analyses and write up findings in accessible and engaging ways for different audiences
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Ensure all research is ethical, inclusive, and relevant to the needs of the IMD community
Policy Monitoring and Response:
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Track developments in policy relevant to rare diseases and inherited metabolic conditions
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Summarise key policy updates for internal and external audiences
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Support the drafting of consultation responses, position statements, and policy briefings
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Contribute to campaigns, stakeholder engagement, and policy influencing activities
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Help ensure the voice of the IMD community is reflected in national and local policy discussions
About You
We are looking for someone who is:
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Organised, analytical, and enthusiastic about improving lives through research and policy
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A strong communicator – able to write clearly and concisely for different audiences
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Comfortable working with data, both qualitative and quantitative
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Keen to learn, with some experience in research or policy (academic, charity, health, or public sector settings)
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A team player who enjoys collaborating and supporting others
Desirable experience:
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Background in public health, health policy, social research, or similar
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Experience working with or for people living with a disorder, carers, or people with rare or long-term conditions
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Familiarity with the NHS, health inequalities, or rare disease policy
What We Offer
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A chance to make a meaningful difference in a growing, agile charity
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A friendly and supportive team culture
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Flexible working arrangements
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Opportunities for learning and professional development
We are looking for a passionate, skilled individual to join our diverse and talented team as Policy and Communications Manager.
We are a unique organisation that supports and champions London’s charities and community groups to contribute to a united, thriving and resilient London.
London Plus is a trusted partner of organisations across all London’s 32 boroughs, as well as key London-level organisations including the Greater London Authority and London Councils. We are looking to the future and planning to grow our strategic impact and effectiveness on behalf of the sector.
We are now looking to fill this brand new role, which will build on the solid foundations in place within the organisation to help us tell the story of London’s charity sector, effect positive change and connect with stakeholders to build our influence.
If you would like to apply for this role, please include the following:
• A full CV (no more than 3 pages)
• A Supporting Statement that tells us why are interested in this role, why you would like to work with London Plus and how you meet the requirements outlined in the Person Specification (maximum 2 pages)
This role accepts applications through Charity Job.
Deadline for applications: 31st May 2025
Date of interviews: 10th June 2025
Connecting, supporting and advocating for charities and community groups in London.
The client requests no contact from agencies or media sales.
Thank you for your interest in the HR Coordinator role at Kings College Students' Union.
ROLE SPECIFIC RESPONSIBILITIES
· To be the first point of contact for general HR and recruitment queries.
· Be responsible for the administration of all key HR processes, including maintaining HR records; starters, leavers and contract changes; induction; types of leave and payroll processes; and recruitment.
· Provide routine advice to colleagues and managers on key policies and procedures, such as absence and annual leave, recruitment, probation, and payroll.
· To assist in developing and implementing process improvements for our people processes, ensuring that we continually seek to work in the most effective and efficient way possible.
· To maintain the HR Hub (our HR intranet page) to ensure that information is up to date and our people are able to easily access the information they need.
· To assist in the production of key reports relating to our KPls, diversity and workforce monitoring, including absence and turnover data.
· To coordinate and provide reports from exit interview and recruitment data.
· To work closely with our outsourced payroll bureau to ensure our payroll routines are followed and that we pay our people accurately and on time, whilst meeting HMRC and contractual regulations.
· To administer the recruitment process using our Applicant Tracking System (ATS), guiding hiring managers on process and best practice whilst ensuring that we recruit in a way which is inclusive and in line with our values.
· To ensure accurate employee records are maintained and stored safely, including HR, absence and training records.
· To assist with the coordination of training and events for our colleagues and line managers, including induction sessions, all staff meetings and development days.
· To support the development and delivery of the people strategy, ensuring that we support, develop and lead our people to fulfil their potential and deliver for our student members.
· To take notes at meetings, including formal staff processes and other meetings as required.
· To work within the parameters of KCLSU policies and external policy frameworks for example, GDPR and Right to Work compliance.
· To work closely and collaboratively with colleagues at all levels, from all teams across the organisation.
· To provide advice and guidance to our colleagues and managers on the processes and systems we use - including our HRIS, Payroll and Applicant Tracking System (ATS).
· To provide technical systems support to colleagues - including optimising our systems to ensure they work for us and troubleshooting when necessary.
Please read more about this vacancy by checking our KCLSU Recruitment Pack and JD document.
Application Process:
Please complete an application form and an equal opportunities monitoring form and email directly to our HR email.
Kindly DO NOT send CVs as these will not be considered &DO NOT submit your applications in PDF formats
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU at your onboarding stage.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are: Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Job Overview: Galapagos Conservation Trust is seeking a proactive and detail-oriented individual to support our Financial Director and organisational teams. The ideal candidate will have a strong foundation in finance operations, a trustworthy problem solver with a can-do attitude, and the ability to manage multiple tasks with accuracy and efficiency. The successful individual will have strong interpersonal skills and be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with accurate financial insights and guidance.
Key Responsibilities:
Financial operations and month end reporting
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Manage the day-to-day transactional processing and reporting activities of the finance function, including but not limited to:
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Income processing within subscriber and Xero
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Payments and receipts
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Monthly close process, ensuring all transactions are recorded accurately and completed within the month end timetable
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Processing of monthly journals
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Accruals and prepayments
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Balance sheet reconciliations
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Monthly financial reporting
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Cashflow
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Support the Ecuadorian financial reporting where needed
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Departmental spend analysis for the Programmes, Operations, Fundraising and Communications teams
-
Monthly contractor cost reporting
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Liaise with external accounting support for preparation of the quarterly management account pack
-
Support the programmes team with key finance files including but not limited to the PSP and project budgets
Budgeting and forecasting
-
Support the Finance Director and SLT with budgets and forecasts at an organisational and departmental level
-
In close coordination with the Programmes team, support the financial aspects of partnership agreements/grant making
-
Maintain internal tools to help track secured funding vs forecast spend and help ensure data remains up to date
-
Monthly cashflow forecasting
-
Open, timely, and respectful, communication with team on financial status, challenges and problem-solving
Database and data management
-
Help ensure the accuracy and integrity of data in the finance and CRM systems.
-
Help ensure GDPR compliance across the organisation
Cash Management
-
Process banking payments, ensuring all appropriate documentation and approvals are in place
-
Bank account management
Governance and risk management
-
Support the design and implementation of effective quality controls to ensure compliance through manuals, policies, checklists, templates, and other tools
-
Support with the preparation of Board and Committee papers
-
Trustee liaison
Audit, grant applications and gift aid
-
Support on all audits and statutory compliance in line with UK regulations and compliance requirements
-
Quarterly gift aid returns
-
Provide financial support for grant applications
-
Support the programmes team on grant audits
Key skills and experience
Must have:
-
Qualified or part-qualified accountant (ACA/ACCA/CIMA or equivalent)
-
High quality analytical skills to be able to understand and analyse the financial data.
-
Strong interpersonal skills and ability to work with a variety of stakeholders
-
Experience working within financial planning, accounting and analysis, providing budgeting and forecasting support for budget holders
-
Ability to work under pressure, managing competing deadlines
-
Good knowledge of Microsoft applications, in particular Excel
Desirable:
-
Experience working with Xero
-
Charity sector experience or experience of grant-giving organisations
Key information
Place of work: Galapagos Conservation Trust office, central London (hybrid working with min.
2 days per week in the office). This is a UK-based role, please only apply if you
are legally entitled to work in the UK and can easily travel to our London office
(near Waterloo).
Hours of work: Full time (35 hours per week)
Salary:£35k - £40k, 25 days of annual leave plus bank holidays and day off for birthday
Reports to: Finance Director
Closing Date:12 noon, 30 May 2025
We are an equal opportunities employer and we are committed to creating an inclusive environment. GCT welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos




Training Standards Officer
£22,409 pa plus excellent benefits
London
21 hours per week
We are looking for a part time Training Standards Officer (21 hours per week) to work in the Learning Directorate at the Royal College of Pathologists. This role is key to support our members by facilitating the maintenance of specialty postgraduate curricula in seven pathology specialties and subspecialties, as well as ensuring compliance with the regulatory requirements of the GMC.
This role will project manage the quality assurance processes for training qualifications our members complete as part of their professional development. Your role will be to review and update the curricula for all College qualifications and provide regular reports for both internal and external bodies. We are looking for a strong administrator who can plan and implement a timetable for regular reviews of curricula by committees, ensuring compliance with timelines/deadlines as required.
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Interviews currently scheduled for the w/c 16 June 2025.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Membership Officer to work as part of our Fundraising Team, in our Office in London.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the fundraising team are to generate additional income for the charity so that they can continue to provide and develop services to those severely affected by mental illness. We operate under the guidelines from the Fundraising Regulator and abide by the Fundraising Code of Practice.
How you will make a difference
Our members are central to our past and our future. Formed by carers of people living with a diagnosis of schizophrenia in 1972, our first members laid the foundations for the Charity that exists today, which now helps thousands of people severely affected by mental illness.
Our many thousands of campaigners, supporters and donors, along with our members, give Rethink Mental Illness its mandate. Members are an important source of volunteers for our governance and peer support groups. They help shape the direction of our work through our Annual General Meeting (AGM) and the work of the Board of Trustees and other committees. Membership also provides people with a sense of community and belonging to our organisation that helps them to cope with the demands of living with severe mental illness, whether they have direct experience, or are a carer, relative or friend.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Legacy & In Memory Marketing Officer
Contract type: Permanent, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £33,233 - £34,894 per year with excellent benefits
About WaterAid
Want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best.
Join WaterAid as the Legacy & In Memory Marketing Officer to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
The WaterAid Legacy & In Memory team is responsible for increasing supporter and public awareness and consideration to give a gift in their will and/or an in memory gift. We deliver an audience led communication programme using diverse channels and products. The team deliver supporter journeys, engage staff in the cross promotion of gifts in wills and in memory giving and all aspects of legacy gift case management. We contribute to 14% of WaterAid’s voluntary income, meaning you’ll be a vital part of helping us reach even more people with life-saving clean water.
About the Role
As our creative and innovative Legacy & In Memory Marketing Officer, you will deliver a range of compelling communications to increase consideration for legacy giving and implement personalised stewardship journeys for our legacy and in memory supporters, as well as delivering engaging thank you events.
In this role, you will plan, manage and execute print, email and digital campaigns across the marketing funnel, as well as deliver exceptional stewardship, through personal communications and events, to our committed supporters.
You’ll also:
- Prepare and agree campaign strategies using data, analysis and insight that meet specific objectives within the LIM Team plans
- Undertake Project Management responsibilities required for the successful and timely delivery of campaigns
- Manage relationships with external agencies and suppliers to ensure the effective and timely delivery of campaigns
- Manage a legacy and high value supporter event programme
- Operate a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns
Requirements
You’ll be passionate about using your experience in fundraising and marketing to make a difference by creating inspiring and supporter-led communications that effectively raises consideration for legacy giving and uncovers new prospects and pledgers. You will steward our existing legacy and in memory supporters through engaging supporter journeys and events.
To be successful, you’ll need:
- Proven experience in a direct marketing or supporter engagement role
- Proven experience in delivering and/or supporting on events
- Experience of developing and implementing supporter journeys across multiple channels
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- A recognised direct marketing qualification
- Experience of legacy or in memory fundraising
- Experience of working in the voluntary/ fundraising sector
Closing Date: Applications will close 12:00 UK Time on Wednesday 28 May. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Senior Recruitment Officer (Attraction and Selection)
Location: London or Birmingham, with hybrid remote working
⏳ Hours: Full-time (37.5 hours per week). We welcome applications for 0.8 FTE and are open to flexible working (e.g. school hours)
Salary: £33,000 per annum (includes £2,000 London weighting)
Contract: Permanent
Start Date: ASAP, depending on candidate availability
Join us to help recruit the talent that drives educational equality
Are you a driven and creative recruiter passionate about connecting purpose-led professionals with impactful work? We’re looking for a Senior Recruitment Officer to lead on the attraction and selection of exceptional tutors who will help students across the country succeed in English and maths.
As a key member of our Operations Team, you’ll lead national tutor recruitment campaigns, guide candidates through the selection process, and manage a small team to deliver a fast, fair, and inclusive hiring experience. You’ll work with a diverse pipeline of UK-based university students, graduates, and professionals seeking flexible, meaningful work—helping Get Further meet ambitious recruitment targets that support our growth and impact.
About Get Further
Get Further is an award-winning education charity helping students from disadvantaged backgrounds to secure key English and maths qualifications. We work in further education colleges and sixth forms, providing high-impact tuition that improves student outcomes and opens doors to higher education, apprenticeships, and employment. Our programme has been independently proven to significantly improve student progress.
Key Responsibilities
As Senior Recruitment Officer, you will:
- Lead on recruitment for Tutors and Lead Tutors across subject areas and regions, ensuring recruitment targets are met
- Develop inclusive, innovative strategies to attract university students, graduates, career changers and other talent pools
- Design and deliver engaging tutor attraction campaigns, creating compelling content and managing social media outreach
- Plan and deliver recruitment events (e.g. webinars, careers fairs, university drop-ins), building strong external partnerships
- Manage the front end of the recruitment pipeline, ensuring candidates have a smooth and supportive journey
- Coordinate and oversee internal assessment centres, interviews, and scheduling
- Line manage a small team of screeners and assessors
- Use CRM systems such as Salesforce to track applicants, evaluate performance and improve the recruitment process
- Support wider organisational recruitment as required, including for central team roles
Who We’re Looking For
You’ll be an enthusiastic and strategic recruiter with a passion for educational equality and inclusive hiring. You’ll enjoy building relationships, bringing ideas to the table, and creating a brilliant experience for candidates from start to finish.
We’re especially keen to hear from candidates with experience in:
- Graduate recruitment
- University outreach and engagement
- Charity sector hiring
- Marketing or campaign management related to recruitment or education
Essential Skills & Experience
- Strong commitment to Get Further’s mission and values
- Knowledge of graduate recruitment, marketing or advertising strategies
- Previous experience in recruitment or marketing
- Excellent communication and interpersonal skills
- Highly organised, with strong attention to detail
- Able to work independently, take initiative, and solve problems creatively
- Confident using Microsoft Office, particularly Word and Excel
- A collaborative team player with a flexible approach
- Committed to safeguarding and data confidentiality
Desirable
- Experience using recruitment platforms or applicant tracking systems
- Familiarity with Salesforce or other CRM software
- Knowledge of the further education or university sector
- Experience in or passion for the charity sector
What We Offer
- ✅ 36 days’ annual leave (including bank holidays)
- ✅ Flexible and remote working options
- ✅ Professional development and training opportunities
- ✅ Termly in-person team development days in our London office
- ✅ A friendly, supportive team and a mission that matters
How to Apply
Your application must include:
· A CV of no more than 2 sides of A4; and
· A supporting statement which includes your answers to the following three questions:
Why do you want to work for Get Further? (Max 250 words)
Demonstrate your experience against the following three areas (250 words each):
- Setting and achieving targets
- Delivering a 360° recruitment process
- Managing time efficiently across multiple projects
What two aspects of the role would be most challenging for you and how would you address them? (Max 300 words)
Please submit your application via our website: Jobs - Get Further by 3rd June.
Incomplete applications will not be processed. The first-round interviews will be held online w/c 10th June, followed by a second in-person interview w/c 18th June (London).
This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email. Get Further is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010. Please let us know if you require any reasonable adjustments to be made throughout the recruitment process.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a visionary, hands-on leader with a bold passion for transforming childhood cancer outcomes? We're looking for a driven and dynamic CEO to lead our small but mighty charity through its next phase of growth and impact.
As CEO, you will shape and execute an ambitious strategy to accelerate change in the childhood cancer space—through fundraising and grant-giving, policy influence, partnerships, and compelling digital storytelling and campaigning. This is a rare opportunity to lead from the front, catalyse meaningful change, and work directly with researchers, funders, and leading hospitals and universities.
Key Responsibilities
-
Lead the charity with integrity, compassion, and vision—building a high-impact organisation centred on outcomes and change.
-
Manage the Azaylia PhD Scholarship grant-giving fund with transparency and in alignment with the charity’s funding criteria.
-
Design and execute a robust income strategy across corporates, trusts, foundations, major donors, crowdfunding, events, and sponsorships.
-
Leverage your network to secure and steward significant gifts and partnerships, particularly in the childhood cancer space.
-
Develop digital and in-person campaigns that inspire action, influence policy, and build coalitions for change.
-
Actively engage in every aspect of the charity’s operations—from strategy to hands-on delivery, in a lean and resource-limited environment.
-
Guide our growing social media presence with a focus on mission-driven engagement, supported by data and storytelling.
-
Build strong relationships with high-profile ambassadors, media, and influencers to amplify our voice and cause.
-
Ensure financial sustainability through effective planning, budgeting, and income diversification.
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Create a purpose-driven, supportive, and high-performing team culture rooted in transparency, equity, and empathy.
Ideal Candidate Profile
-
Proven success in multi-channel fundraising, with a track record of securing and growing major gifts.
-
Existing relationships with high-net-worth individuals, foundations, and stakeholders in the childhood cancer space.
-
Deep understanding of systems change, with experience in driving policy and institutional transformation.
-
Professional experience in the childhood cancer, paediatric healthcare, or rare disease sector.
-
Expertise in financial management, charity governance, and regulatory compliance.
-
Excellent leadership and team-building skills with the ability to nurture and retain top talent.
-
Confident operating autonomously in a remote setting, with strong organisational and self-management abilities.
-
Passionate about eradicating childhood cancer and creating systemic change for affected families and communities.
What We Offer
-
A unique leadership role with high visibility and potential for sector-wide impact.
-
Flexibility in a remote working environment, with occasional domestic travel.
-
A passionate, values-driven team committed to collaboration, bold thinking, and impactful outcomes.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee after the passing of their eight-month old daughter, Azaylia. Childhood cancer is the number one killer of children in the UK, yet it receives less than 3% of cancer research funding. Backed by a large community of supporters, The Azaylia Foundation is committed to reversing this systemic underfunding through advocacy, PhD research grants, and family support for treatments not freely available via the NHS. Our flagship programme, The Azaylia PhD Scholarship Program, aims to fund 20 new childhood cancer PhDs and their research over a period of 5 years.
To apply, please send your CV and a supporting statement (no more than two pages) outlining how your experience aligns with the role and why you're passionate about leading this organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Officer
c. £33,500 per annum
Full Time/ Permanent/ Hybrid- London (2 days per week)
The Talent Set is thrilled to be working with a leading international youth development charity that empowers young people in the UK and countries over the world. The Foundation is now seeking a driven and collaborative individual to join their ambitious Philanthropy team. This role will play a key part in supporting the recruitment and stewardship of major donors, as well as managing donor communications and nurturing long-term relationships. With a strategic goal to expand access, deepen engagement, and increase sustainable income, this position offers a unique opportunity to contribute to a global mission.
Key Responsibilities:
- Oversee the day-to-day management and development of the World Fellowship programme, including maintaining and deepening relationships with a portfolio of high-value donors through strategic engagement and stewardship
- Collaborate with the events team to plan and execute donor engagement events, including preparing targeted invitation lists, managing event follow-up, and ensuring meaningful donor experiences.
- Create tailored stewardship reports, donor communications, and relevant publications to keep supporters informed and inspired, enhancing their connection to the organisation’s mission.
- Conduct in-depth prospect research, map donor networks, and proactively seek warm introductions from current supporters to cultivate new philanthropic relationships and opportunities.
- Maintain accurate donor records and interactions using Salesforce CRM and ensure timely processing and receipting of donor payments in accordance with internal protocols.
- Work closely with colleagues across the organisation, including communications, finance, and programme teams, to support the delivery of fundraising objectives and ensure alignment of donor messaging with organisational goals.
Person Specification:
- Proven experience in fundraising and donor stewardship, with a track record of managing high-value supporter relationships and securing philanthropic income within the charity or not-for-profit sector.
- Strong written and verbal communication skills, including experience in creating compelling proposals, stewardship materials, and engaging with diverse stakeholders across various channels.
- Demonstrated ability to work independently and collaboratively, with excellent organisational skills, attention to detail.
- Solid understanding of fundraising principles and donor research techniques.
- Proficient in CRM systems (preferably Salesforce) and Microsoft Office tools (Word, Excel, PowerPoint), with the ability to maintain accurate records and handle donor data responsibly and efficiently.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.