Data volunteer volunteer roles in london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Croydon Community Energy (CCE)
Croydon Community Energy is the only community energy organisation in Croydon, combining grassroots climate action with real-world renewable power projects. Since launching in 2021, we’ve built a passionate volunteer-led team and are in the process of our first major initiative: installing rooftop solar across three community sites. In early 2025, we successfully raised over £120,000 in community investment in just eight weeks — a huge vote of confidence in our mission to cut carbon, lower energy bills, and empower local people. As a Community Benefit Society, everything we do is rooted in social impact, from delivering free energy advice to creating hands-on opportunities for residents to lead the energy transition.
Job Purpose
As the Finance Director, you will be responsible for monitoring the finances of our community energy group (which is a Community Benefit Society regulated by the Financial Conduct Authority), providing accurate financial forecasting, and ensuring the financial stability and sustainability of our community energy projects. This voluntary position is ideal for someone with financial qualifications and a passion for renewable energy who wants to make a meaningful impact on the transition to clean energy within our community. This role has the aim to establish a sub-group of volunteers to help manage the work, and you will be supported by the Board of Directors and CEO.
The below are example responsibilities you might be undertaking.
Responsibilities
Financial Management
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Develop and implement financial policies, procedures, and systems to ensure effective management of the organisation's financial resources.
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Monitor the financial health of the community energy group, regularly reviewing income, expenses, and cash flow.
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Prepare and maintain accurate financial records, including budgets, balance sheets, income statements, and cash flow statements.
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Conduct periodic financial analysis to identify trends, risks, and opportunities, providing recommendations for improvement.
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Collaborate with the executive team to develop long-term financial strategies and goals aligned with the organisation's mission.
Financial Planning and Forecasting
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Prepare annual budgets and financial forecasts, working closely with project teams and stakeholders to gather relevant data and assumptions.
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Monitor budgetary performance throughout the year, identifying variances and implementing corrective measures as necessary.
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Provide financial projections and scenarios to support decision-making processes related to project funding and resource allocation.
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Conduct sensitivity analyses to assess the financial impact of potential changes in project plans, market conditions, or funding sources.
Grant Management and Reporting
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Research and identify potential grant opportunities to support community energy projects.
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Prepare grant applications, ensuring compliance with funding guidelines and requirements, with the support of the Board and other volunteers.
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Manage the financial aspects of grants, including budgeting, reporting, and compliance with grant terms.
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Generate accurate and timely financial reports for internal and external stakeholders, highlighting project progress and financial performance.
Financial Governance and Compliance
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Ensure compliance with relevant financial regulations, accounting standards, and reporting requirements.
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Coordinate with external auditors or accountants to facilitate annual audits or reviews.
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Maintain appropriate internal controls and procedures to safeguard the organisation's financial assets.
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Provide guidance and support to the board of directors and executive team on financial matters.
Qualifications
Even if you don’t feel you meet 100% of the requirements, please don’t be deterred from applying - we would still love to hear why you’re the right person for the role!
Essential
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Excellent attention to detail and accuracy in financial reporting and record-keeping.
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Effective communication skills, with the ability to present financial information clearly to non-financial stakeholders.
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A high level of integrity and a commitment to ethical financial practices.
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Passion for renewable energy and a strong desire to contribute to community-based initiatives.
Desirable
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Professional financial qualifications such as a degree in finance, accounting, or a related field are preferred.
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Proven experience in financial management, budgeting, and forecasting.
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Familiarity with nonprofit financial management practices and compliance requirements.
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Proficiency in financial software and tools for budgeting, forecasting, and financial analysis.
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Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
By joining CCE as a voluntary Finance Director, you will play a crucial role in ensuring the financial viability and success of our renewable energy projects. Help us drive sustainable change and create a greener future for our community.
Terms and Conditions
Length of contract: 12 months (until next AGM)
Salary: Voluntary, expenses covered inline with our expenses policy
Hours/days: Approximately 15 hours per month
Place of work: Remote, with occasional face-to-face meetings in Croydon
Upon taking the position, you will be required to sign a Director’s agreement including a commitment to attend monthly Board meetings and monthly wider volunteer meetings (giving reasonable notice if you can’t), and the agreement to log time spent on CCE activities.
Develop renewable energy projects and deliver energy education to empower our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Summary:
Leads end-to-end Talent Acquisition (TA) and Onboarding functions, driving strategies to attract, hire, and seamlessly integrate top talent. Manages Team Leaders for Talent Acquisition and Onboarding, ensuring alignment with workforce plans, compliance, and candidate/employee experience excellence.
Key Responsibilities:
Strategic Talent Leadership
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Develop and execute TA and Onboarding strategies to meet current and future workforce needs, including diversity hiring goals and skills gap mitigation.
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Partner with senior leaders to forecast talent demands, refine employer branding, and align processes with business growth objectives.
Team Management & Development
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Directly manage Team Leaders: Talent Acquisition (recruitment focus), Team Leaders: Onboarding (documentation readiness), and the Workforce Planning Team, providing coaching, mentorship, and performance oversight.
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Foster collaboration between the TA, workforce planning, and Onboarding teams to ensure seamless handover from hire to Day 1 readiness.
Recruitment Excellence
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Oversee sourcing, selection, and offer management processes, ensuring efficiency (e.g., time-to-fill ≤30 days) and quality of hire.
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Optimise the use of tools and metrics to drive data-driven recruitment decisions.
Onboarding & Documentation Readiness
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Ensure flawless onboarding processes, including right-to-work checks, contract execution, and pre-employment compliance (e.g., UK right-to-work, GDPR).
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Audit onboarding documentation for accuracy and audit readiness, addressing gaps in collaboration with Legal and Talent Advisory.
Compliance & Risk Mitigation
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Ensure adherence to employment laws, data protection regulations, and internal policies across TA and Onboarding.
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Resolve escalated issues (e.g., background check discrepancies).
Stakeholder Collaboration
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Partner with diverse stakeholders to streamline onboarding logistics (e.g., system access, equipment provisioning).
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Advise senior leadership on talent market trends, competitor insights, and process innovations.
Requirements:
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Education & Certification: CIPD Level 5 qualification or equivalent (e.g., Bachelor’s degree in HR Management, SHRM-CP, or PHR certification).
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Experience: 8+ years in talent acquisition and onboarding, with 3+ years managing multi-functional teams (TA and Onboarding).
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Technical Expertise: Proficiency in relevant systems and programmes.
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Legal Knowledge: Mastery of UK employment law, right-to-work requirements, and GDPR compliance.
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Leadership Skills: Ability to mentor leaders, resolve cross-functional conflicts, and drive process improvements.
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DE&I Focus: Track record of designing inclusive hiring and onboarding practices for underrepresented groups.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Latin American House (LAH) is an organisation led by and for Latin Americans in the UK. Our work is dedicated to supporting the needs of the Latin American community in London and beyond, particularly those most disadvantaged or at risk, for example, those enduring living and working conditions in low-paid jobs, facing barriers to social protection, elderly and those without skills or knowledge of social support systems in the UK. The individuals and families using our services benefit from efficient and practical support, learn new skills and improve their opportunities. We strive to provide essential tools to Latin Americans to empower themselves in their pursuit of personal and social change.
As a Community Centre Receptionist Volunteer, you'll be the friendly face welcoming visitors, answering inquiries, and ensuring the smooth operation of our front desk. Your role is pivotal in creating a warm, inclusive environment for all who visit.
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Pain Concern
Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work.
All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results
Role purpose
We are seeking highly motivated individuals to join our social media team to help raise awareness of chronic pain and the work of Pain Concern to reach more people in need of the support we offer.
What you would be doing
• Help develop social media campaigns and day-to-day activities;
• Manage presence in social networking across all platforms;
• Prepare graphics for sharing across channels
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content
• Capture and report on monthly data from across all social media platforms
Is this role right for me?
We are looking for an individual who possesses some or all of the below experiences, skills and qualities.
• Excellent communication skills
• Good knowledge and understanding of social media platforms
• Knowledge of marketing
• Strong IT skills and knowledge of MS Office
• Attention to detail
• Knowledge of / interest in pain and long-term conditions
Availability and location
• Minimum 2-4 hours per week
• Volunteer from our office at Newcraighall Road, Edinburgh EH15 3HS or from your own location
Benefits to you
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Training and a dedicated volunteer line manager looking after you
• A job reference after 3 months of volunteering.
• Satisfaction of giving a valuable service to the community
• On-site car parking
• Reasonable travel expenses will be reimbursed in accordance with our Volunteer Policy
How do I apply?
For more information, please visit our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Chief Development Officer
We are looking for a highly motivated and experienced Head of Governance & Legal Support to lead the governance and legal functions of Youth Advantage UK. The Head of Governance & Legal Support will oversee compliance, risk management, and legal operations to ensure the charity operates within all applicable regulations and ethical standards. Managing the Governance & Legal Support Manager, this role will also involve developing and implementing governance frameworks that support organisational growth and sustainability.
Key Responsibilities:
● Manage Governance & Legal Support Team: Provide leadership and guidance to the Governance & Legal Support Manager and ensure the team operates effectively.
● Develop Governance Frameworks: Create and implement policies, procedures, and systems to strengthen the charity’s governance structure.
● Ensure Regulatory Compliance: Monitor and ensure adherence to all relevant laws, regulations, and ethical standards, including charity law, data protection, and safeguarding.
● Risk Management: Identify, assess, and mitigate risks, maintaining a comprehensive risk register and working with leadership to address potential challenges.
● Support the Board of Trustees: Act as a key liaison for the Board, preparing meeting agendas, maintaining minutes, and ensuring timely submission of governance reports.
● Legal Oversight: Manage contracts, agreements, and other legal documents, ensuring accuracy and compliance with legal requirements.
● Training & Development: Provide training and resources to staff and volunteers on governance and compliance matters, ensuring understanding and adherence to policies.
● Partnerships: Build and maintain relationships with legal advisors, regulators, and other stakeholders to support organisational compliance.
● Drive Organisational Values: Promote a culture of accountability, transparency, and ethical practice across the organisation.
Ideal Candidate:
● Experience: At least six months in a senior governance, legal, or compliance-focused leadership role within the charity sector or a similar organisation.
● Leadership Skills: Proven ability to manage and develop teams, fostering a high-performance culture.
● Legal Knowledge: Strong understanding of charity law, governance best practices, and regulatory compliance.
● Risk Management Expertise: Experience in identifying and mitigating risks in a complex organisational environment.
● Communication Skills: Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
● Technical Proficiency: Familiarity with governance and compliance tools, systems, and processes.
● Commitment to Diversity: Understanding and experience in embedding diversity, equity, and inclusion within governance practices.
● Passion for Youth Development: Genuine enthusiasm for supporting young people and advancing the mission of Youth Advantage UK.
Day-to-day Tasks:
● Managing the Governance & Legal Support team, including sharing best practices and ensuring professional standards are met.
● Ensuring compliance with governance frameworks, legal regulations, and internal policies.
● Preparing and distributing materials for Board of Trustee meetings, including agendas and reports.
● Reviewing and negotiating contracts, agreements, and legal documents.
● Monitoring and updating the organisation’s risk register.
● Providing guidance on data protection, safeguarding, and ethical practices.
● Maintaining organisational policies and ensuring they are up-to-date and effectively implemented.
● Building relationships with external legal advisors and regulatory bodies.
Short-term Tasks:
● Conducting a review of current governance policies and frameworks to identify areas for improvement.
● Establishing a schedule for regular governance and legal compliance audits.
● Updating the organisation’s risk register and developing mitigation plans for high-priority risks.
● Developing training materials for staff and volunteers on governance and compliance topics.
● Creating a roadmap for aligning governance practices with the organisation’s strategic goals.
Why Join Youth Advantage UK?
Youth Advantage UK is a research led organization that aims to further the rights of young people between 11 and 25 years old across the UK through policy work and projects. As the Head of Governance & Legal Support, you will play a critical role in ensuring the charity operates with integrity, accountability, and transparency. You will work with a passionate and dedicated team, contribute to meaningful initiatives, and develop frameworks that ensure the long-term sustainability of our mission. Youth Advantage UK is committed to fostering a supportive and inclusive work environment where volunteers can grow both professionally and personally.
To be considered you must provide a one page cover letter and your cv.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for motivated, self-driven and passionate individuals to work with our client group and support them on their way to recovery.
Role Overview
The SHARP programme is a community-based rehabilitation service, for individuals with alcohol or drug addictions. Clients attend the service on a daily basis for abstinence-based, interpersonal group therapy.
There are two centres at which this service is operated 9 Coggeshall Road in Braintree and 34 Runwell Road in Wickford. The role of a volunteer driver involves using their own vehicle properly insured, to carry one or more clients to and from the SHARP programme and their home address. The routes are variable depending upon where clients live and the administrator at either site will agree the routes with each volunteer to ensure the most effective cost saving for the service.
Each volunteer can choose when to work and how often to undertake journeys to suit their own personal situation.
The service will refund the car mileage (at a rate of 45p per mile) for journeys that begin and end at their home address.
What you will be doing.....
• Arriving to collect and return clients in a timely fashion to ensure the client is punctual to the programme;
• Driving carefully and within the highway code to ensure safety of self, clients and other road users;
• Ensure that the vehicle used meets all relevant legal and safety standards and is properly insured for the carriage of passengers in a business context;
You will be providing important help and support for vulnerable people, and helping them on their journey to recovery and you will be giving back to the community.
There is a possibility that this role could progress into full or part time paid employment for the right person and the right role.
We pay your car milage, this is at a rate of 45p per mile.
Also a full induction into the team will be provided, including placement specific policies and procedures. The following training will be provided:
• Organisational Awareness
• Data Protection & GDPR
• Health and Safety
• Equality & Diversity
• Health & Wellbeing
• Safeguarding
• A clean, relevant driving licence
• An awareness of health & safety issues and how to respond to any concerns during a trip
• Knowledge of local roads and geography to minimise journey times
• Ability to work on both own initiative and as part of a team
• Able to work with the minimal of supervision
• Reliable and flexible
• Good communication skills
• An ability to maintain confidentiality
• Able to understand and maintain professional boundaries.
The service will refund the car mileage (at a rate of 45p per mile) for journeys that begin and end at their home address. Any additional expenses will need to be pre-agreed with placement supervisor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thyroid UK is a small UK charity with a very wide reach and even bigger ambitions. Since 1998 we have become a leading source of support and information for many thousands of people seeking help with their thyroid condition each year.
As an Independent Examiner for Thyroid UK, you will review our accounting records and annual accounts to ensure they are accurate, comply with legal requirements, and provide an independent assurance to trustees and stakeholders that the charity's money is properly accounted for.
Job Description:
Overview:
- The Independent Examiner plays a crucial role in maintaining public trust and confidence in charities by providing an independent scrutiny of their financial records.
- The examiner's responsibilities include reviewing accounting records, comparing them with the annual accounts, and reporting any concerns to the charity trustees.
Key Responsibilities:
- Review Accounting Records:
Examine the charity's accounting records to ensure they are properly maintained and support the annual accounts.
- Compare Accounts with Records:
Verify that the annual accounts accurately reflect the financial position of the charity as shown in the accounting records.
- Consider Unusual Items:
Identify and seek explanations for any unusual items or disclosures in the accounts.
- Assess Compliance:
Determine whether the accounts comply with relevant legal requirements and accounting standards, including the Charities Act 2011.
- Prepare Examiner's Report:
Prepare a report for the charity trustees outlining the findings of the examination, including any matters of concern or material significance.
- Maintain Independence:
Ensure that the examination is conducted independently of the charity's management and administration.
Qualifications and Skills:
- Financial Awareness and Numeracy:
Must be appropriately qualified in matters of accounting and financial administration.
- Understanding of Charity Accounting:
Should have experience of working with small charities, plus knowledge of charity accounting principles and regulations.
- Analytical Skills:
Must be able to analyse financial data and identify potential issues.
- Communication Skills:
Should have the ability to clearly and concisely communicate findings and recommendations to the charity trustees.
- IT Skills:
Must be familiar with Xero or similar cloud based accounting software.
Reporting:
- The Independent Examiner's report will be submitted to the Charity Commission along with the charity's annual accounts.
- The report should clearly state whether the examiner has reasonable cause to believe that:
- Proper accounting records were not kept.
- The accounts do not accord with the accounting records.
- If accruals accounts were prepared, they do not comply with the legal requirements and the applicable SORP.
Location: The examination can be done remotely. Our office is based in Frating, Colchester, Essex.
Closing Date: End of August 2025. Thyroid UK reserves the right to close for applications at any time should the position be filled.
Start Date: ASAP
The client requests no contact from agencies or media sales.
Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.
The successful candidates will:
• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;
• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;
• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;
• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;
• have the ability to listen, communicate and influence effectively;
• have the capacity and skill to understand stakeholder priorities; and
• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Mid and North East Essex Mind works in partnership with other local Minds, NHS and local health services, as well as key community organisations and service providers, to reduce health inequalities by enhancing the offering for people impacted by mental health and suicide.
Our purpose is to offer hope and support for good mental health so that no one feels alone with a vision to work with our communities so everyone can understand how to take care of their mental health and get the support they need.
We listen to our communities and offer compassionate and inclusive mental health services, resources and practical support to promote wellbeing for everyone.
Our staff have worked together on a set of values that are most important to us and our service users. These values underpin the way we do everything at Mid and North East Essex Mind and we are really proud of that.
Listening: We listen to the needs of our communities and each other, actively engaging, learning and sharing every day.
Inclusive: We develop inclusive services and support that respect the diversity and dignity of everyone on our communities.
Co-producing: We co-produce, believing that people affected by a service are best placed to help design it and reach collective outcomes together.
Innovative: We explore new ideas and ways of working and build a culture that embraces innovation, excellence and creative solutions.
Trusted: We build trust in our communities by consistently delivering high quality services and being honest in everything we do.
Supportive: We foster a culture of empathy, respect and open communication to support our communities and each other.
Our Board of Trustees
A strong Board of Trustees oversees the work of the organisation, setting the strategic direction and ensuring good governance and practice is embedded in everything we do and in an ever-evolving world, we are always looking to strengthen the skill set of the Board.
Trusteeship offers both personal and professional benefits and as a trustee of Mid and North East Essex Mind you will be contributing to the growth and development of a local charity committed to meeting the need for mental healthcare services in our area. Working at a strategic level you will have the opportunity to utilise and develop your skills and experience and build professional networks within the voluntary sector.
The duties of a trustee are as follows:
- Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy
- Ensuring that the organisation complies with its governing document (ie its trust deed, constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations
- Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (ie the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public
- Ensuring that the organisation defines its goals and evaluates performance against agreed targets
- Safeguarding the good name and values of the organisation
- Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place
- Ensuring the financial stability of the organisation
- Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
- Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive (if the charity employs staff)
In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions.
This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
Person Specifications
- A commitment to the organisation
- A willingness to devote the necessary time and effort
- Strategic vision
- Good, independent judgement
- An ability to think creatively
- A willingness to speak their mind
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An ability to work effectively as a member of a team
- A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
We listen to our communities and offer compassionate and inclusive mental health services, resources, and practical support to promote wellbeing.
The client requests no contact from agencies or media sales.