Database and supporter care coordinator jobs

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission

We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking an enthusiastic and detail-oriented Fundraising and Events Coordinator to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.

This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.

Key Responsibilities: 

Events & Challenge Coordination

Assist in the planning and delivery of Charity Right’s physical fundraising events, including but not limited to:

• Local charity walks and runs
• UK marathons and half-marathons
• International treks (e.g., Everest Base Camp, Kilimanjaro)
• International marathons and endurance challenges
• Support logistics such as registration, travel coordination, permits, supplies, safety planning, and postevent wrap-ups
• Liaise with event partners, tour operators, venues, and sponsors where relevant
• Ensure all events are aligned with Charity Right's values and fundraising stand Participant Support
• Provide first-class support to event participants from sign-up to post-event follow-up
• Help supporters set up and optimise their fundraising pages
• Motivate and encourage participants to reach their fundraising targets
• Maintain regular communication with participants throughout their journey

Marketing and Promotion

• Work with the Marketing team to create engaging promotional content for each event/challenge 
• Support email campaigns, social media content, and digital materials to drive sign-ups 
• Assist in creating fundraising packs, challenge guides, and event-day materials Data and Reporting
• Maintain accurate data on participants and donors using the CRM system
• Contribute to event impact reporting, including feedback collection and case studies
• Track fundraising progress against targets and report on key metrics

Volunteer Engagement

• Help recruit and brief volunteers for relevant events and activities
• Ensure volunteers are well-supported and represent Charity Right's values
• Coordinate volunteer schedules and responsibilities for event days

Essential Skills and Experience

• Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills
• Confident interpersonal skills with the ability to build rapport with participants, volunteers, and external partners
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new digital tools
• High attention to detail, particularly when managing data and logistics
• A proactive, can-do attitude with the ability to work independently and as part of a team
• Willingness to travel within the UK for events and occasional work on evenings or weekends
• Genuine passion for charitable work and Charity Right's mission
• At least 1 year's experience in events coordination, fundraising, customer service, or a related field

Desirable 

• Experience working within the charity or non-profit sector
• Familiarity with CRM or fundraising databases
• Experience supporting or participating in challenge events such as marathons, treks, or endurance activities
• Understanding of fundraising regulations and best practice (e.g., Fundraising Regulator Code)
• Volunteer coordination or management experience
• A valid UK driving licence and access to a vehicle
• First aid certification or willingness to obtain one

Working Culture: 

We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven team committed to creativity, integrity, and delivering real-world impact.

Help us make art matter.

Firstsite is seeking an experienced and motivated Trusts & Grants Manager to lead our trusts and grants fundraising and secure vital income for our programmes, including Holiday Fun, YAK, exhibitions, learning, and community projects.

This is an exciting opportunity to join a creative and purpose-driven team and play a key role in shaping work that has real impact in our communities.

About the role

As our Trusts & Grants Manager, you will:

• Develop and deliver a proactive trusts and grants fundraising strategy.
• Secure funding from trusts, foundations, and statutory bodies, with a target of £120,000 for 2026/27, contributing to an overall organisational target of £300,000.
• Identify and research new prospects, write high-quality funding applications, and produce compelling cases for support.
• Manage the grants pipeline, deadlines, and reporting requirements.
• Work collaboratively across the organisation to gather budgets, impact data, and programme information.
• Build and maintain strong relationships with funders.
• Uphold best practice in safeguarding when working with young people through programmes such as YAK.

You will be the organisation’s specialist in trusts and grants, supported by the Head of Philanthropy and working closely with colleagues across Firstsite.

About Firstsite

Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone. We do this by championing creativity as a catalyst for positive change in society, celebrating everyone's imaginations as places to shape a better future and demonstrating the impact of art and galleries at the centre of everyday life.

We collaborate with people where, together, we can have the most impact and we share the results of our work with diverse audiences to influence change.  We do this in three places: in our award-winning gallery, reflecting our radical region and digitally with audiences around the world.  To do this well we have four values that help us do what we do, to the best of our abilities:

Creative – Inclusive – Agile – Responsible

Who we’re looking for

Essential

• Proven experience securing income from trusts, foundations, or statutory funders.
• Strong research skills and ability to identify new funding opportunities.
• Excellent written communication and proposal-writing ability.
• Highly organised, able to manage multiple deadlines and coordinate information.
• Collaborative, confident working with teams, partners, and stakeholders.

Desirable

• Experience in arts, culture, or charity sectors.
• Understanding of impact measurement and evaluation.
• Experience coordinating or supporting volunteers.

Key Responsibilities

• Research new funding opportunities and develop a proactive grants strategy.
• Draft and submit funding applications and proposals.
• Maintain an accurate pipeline and deliver timely reports.
• Work with programme teams to gather budgets, outcomes, and evidence.
• Ensure funder reporting and compliance requirements are met.
• Support stewardship of funders and shape Firstsite’s case for support.
• Coordinate fundraising activity with the wider team.

Benefits

• 25 days annual leave plus bank holidays (pro-rata)
• Contributory pension scheme (conditions apply)
• Employee Assistance Programme
• Tailored training and development
• Staff discount in our café and shop

Join Médecins Sans Frontières / Doctors Without Borders (MSF) as our Senior Trusts and Foundations Officer, and play a vital role in our fundraising team. This position manages a portfolio of high-value Trust and Foundation (T&Fs) donors with complex and varying requirements. They will work closely with the Trusts and Foundations Lead to drive transformational new business, directly generating essential revenue for MSF’s medical humanitarian operations worldwide. We are looking for exceptional candidates with specialised experience working with T&Fs and high-value donors, and a record of building strong, long-term relationships. The ideal candidate will be a highly organised and results-driven professional, with the ability to work both autonomously, and as part of a fantastic and supportive team.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in London office (Including Wednesdays)

Salary:£46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Senior Trusts and Foundations Officer is an integral part of the Philanthropy team, responsible for supporting with the implementation of the Trusts and Foundations Strategy.

They are responsible for managing a portfolio of key T&F relationships, typically giving at the £50,000 - £250,000 level. In addition, they will drive new business from prospective T&Fs capable of giving between £100,000 - £250,000 and will work closely with the Trusts and Foundations Lead on new business activity above this level

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Experience of T&F fundraising including, report writing, application and proposal writing, and knowledge of restricted funding models.
• Experience managing a portfolio of high value major donors with a range of requirements.
• Proven track record of developing new business relationships and delivering income from prospective major donors.
• Proven experience of planning and delivering strategic activities.
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating and influencing skills.
• Experience of presenting to senior decision makers.
• Proven ability to negotiate, influence and communicate with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and deadlines with the ability to prioritise effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and internationally.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Fluency in written and spoken English.
• Interest in international, humanitarian work.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK and internationally.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing Date for applications: Sunday 8 February 2026, 11.59pm (GMT)
• First round interviews: Wednesday 18 February 2026 - Thursday 19 February 2026
• Second round interviews: Monday 23 February 2026 - Wednesday 25 February 2026
• Projected Start Date: Dependent on applicant availability

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.