Database and supporter care coordinator jobs

St James’s Piccadilly is a Church of England parish in the heart of London. In addition to the regular services, a large and dynamic congregation, and committed staff team, we run and support a network of people with refugee asylum seeker lived experience, offering practical help and pastoral care as well partnering with organisations that support refugees and people going through the asylum system.

The successful candidate will have working knowledge and proven experience of the process of claiming asylum in the UK from first arrival to leave to remain and proven experience in supporting individuals going through this process; at least 2 years’ experience of working with volunteers, and team building networks of support; at least 2 years’ experience of providing pastoral care with people who have experienced significant trauma; understanding and appreciation of promoting and championing equity, diversity, inclusion and belonging. Excellent understanding of Microsoft Office 365, computer literacy and online communication including social media.  

Candidates do not have to identify as Christian or belong to a religious faith, but the successful candidate will be in sympathy with, and actively promote St James’s ethos and values.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Full role description and including application details can be downloaded from our website.

Closing date for applications: midday Friday 25th September 2026

Interviews:  planned for Thursday 8th October 2026

About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.

About The Role

The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.

The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.

Main Responsibilities:

• Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required. 

• Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.

• Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner. 

• Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.

• Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities. 

Essential Requirements 

• Experience coordinating or delivering community, customer-facing or volunteer-led services.
• Experience working with volunteers or supporting volunteer teams. 
• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage competing priorities in a busy operational environment. 
• Excellent communication and relationship-building skills. 
• Good IT skills, including Microsoft Office and database systems. 
• Ability to work independently while contributing positively within a team. 
• Commitment to treating everyone with dignity, compassion and respect. 
• Commitment to Pecan's mission, values and Christian ethos. 

Desirable knowledge/expertise

• Experience within the voluntary or community sector. 
• Experience supporting people experiencing poverty, financial hardship or social disadvatage. 
• Knowledge of safeguarding, food hygiene and health and safety requirements. 
• Experience maintaining monitoring information and service records. 
• Full UK driving licence. 

Please read the Job Description for more information.

Closing Date: Thursday 3rd September 2026, 9am 

Interview Date: Week commencing Monday 7th September 2026, Details TBC 

Start Date: ASAP

Location: Hybrid working - Part London (E14) office-based and part home working. The post holder will work a minimum of one day a week in the office.

Salary: £28,250 per annum

Hours: 35 hours per week

Closing date: Monday 24 August 2026 at midnight

Interview date: Wednesday 2 September 2026 over video on Teams

This is a permanent role.

Who we are looking for

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Supporter Care Coordinator. 

The role is very much supporter facing; in many cases you will be the first contact that supporters will have with Breakthrough T1D. You will be responsible for thanking supporters, dealing with queries and updating supporter details. You will also ensure that donations from supporters are entered accurately on the database and create reports for the Finance team. You will be required to develop good relationships with all teams and have the passion and desire to help out where necessary with additional tasks.

Experience required

You’ll have previous experience of:

• Working in a customer service environment
• Working on a recognised database
• Administrative experience

About Breakthrough T1D

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.

Employee benefits

As an employer we offer:

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

Are you currently working in sales, marketing, or a fundraising role and looking to transition into the charity sector, where your skills can make a real difference? Do you enjoy building meaningful connections to create a positive impact? If so, this could be the perfect opportunity for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to 1,000 babies, children, and young people living with life-shortening conditions, as well as approximately 3,000 families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows relies on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their contributions, we would only be able to open for seven weeks a year. To strengthen and grow these vital relationships, we are expanding our Acquisition Team.

As an Acquisition Executive, you will play a pivotal role in growing our supporter base and driving income to ensure we can continue to provide our essential services. Your role will focus on identifying and engaging with new donors and supporters across a variety of fundraising channels to build strong relationships and encourage long-term involvement with Rainbows.

Location:  Hospice-based.

Hours of work: Monday and Friday 9:00pm – 5:00pm

About the role

Some of the key responsibilities include (but not limited to):

· Develop and implement strategies to attract new donors and supporters, ensuring income growth across various fundraising channels (face to face, direct mail, telemarketing and digital).

· Build and maintain professional relationships with key stakeholders, fostering strong connections to secure ongoing support.

· Work collaboratively with internal teams to align acquisition efforts with wider organisational goals.

· Analyse data and monitor performance metrics to ensure acquisition targets are met, identifying areas for improvement and innovation.

· Further responsibilities in the role of a Acquisition Executive at Rainbows, can be found by downloading the Job Description.

About you

· You have experience in sales, marketing, or public fundraising, with a proven ability to engage and inspire potential supporters.

· You’re an excellent communicator with strong interpersonal skills, able to build meaningful and lasting connections.

· You’re results-driven, with a strategic mindset and the ability to identify opportunities for growth.

· Experience in fundraising or the charity sector is desirable but not essential—what matters most is your enthusiasm, drive, and commitment to making a difference.

Further requirements can be found by downloading the Person Specification

Job Title: Operations and Partnerships Coordinator 

Hours: 35 per week (full time)  

Location: London based, home working with regular travel across London 

Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)

Salary: £40,535 inclusive of London Weighting (£36,192 national salary) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the Faith & Community Development Team

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs. 

About you

We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.

You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders. 

About the role

The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 
• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 
• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am to 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 
• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 
• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 
• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

Young Carers Support Coordinator (Volunteering Lead)

Winchester, Hampshire (Hybrid)

£22,042 per annum (£27,185 FTE)

Part-Time (30 hours per week to include a Wednesday and Thursday)

Our client is a small independent charity that supports young people who take on caring responsibilities for an unwell or disabled family member. They provide programmes of support to empower Young Carers to look after their physical and emotional wellbeing and have experiences they would otherwise miss out on.

They believe that Young Carers are children first and should be free to develop emotionally and take full advantage of opportunities for educational achievement and life success.

As a Young Carers Support Co-ordinator (Volunteering Lead), you will work as part of a small dynamic team to plan and deliver our client’s support programmes for Young Carers. This will include taking responsibility for a specific age group and leading on their programme as well as supporting with other age groups.

This role has three major responsibilities:

• Delivering the Young Carers Exploration Programme, which provides emotional wellbeing support to Young Carers aged 8 – 17.
• Supporting the delivery of the annual activities programme.
• Coordinating the work of volunteers, including recruitment, induction and ongoing professional development.

Key tasks:

• Work as part of a team, leading the weekly delivery of the Charity’s term-time Exploration Programme that takes place on Wednesday evenings.
• Support the Young Carer’s Support Coordinator Activities Lead in organising and delivering aspects of the Charity’s Activity Programme, that takes place on some evenings and during school holidays.
• Coordinate a team of volunteers including their recruitment, training, retainment, supervision and professional development.
• Confidently identify what support is needed for a Young Carer and work with the team to make appropriate referrals to other organisations when necessary.
• Record all interventions with Young Carers into the Charity’s database system.
• Take every opportunity to raise awareness of Young Carers and the issues they face with individuals, families, partner organisations, and funding organisations.
• Follow all of the Charity’s policies and guidelines, including safeguarding, and lone working and ensure that volunteers adhere to relevant policies.
• Proactively contribute to the wider work of the team by attending relevant team meetings and training as and when required.
• Undertake any other duties as determined by the Manager that are appropriate to the level of this role.

Experience:

• Minimum 18 months experience of working with children and/or young people aged 8 – 18 in an education, youth work, health, social care or voluntary setting.

Skills:

• Ability to organise and work to deadlines.
• Ability to communicate with children, young people and adults.
• Ability to work as part of a small team and be flexible.
• Ability to use own initiative.
• Proficient use IT systems including Databases, Microsoft Word, Spreadsheets etc.

Training and qualifications:

• Relevant training to NVQ 3 or equivalent in a related field (e.g. Youth Work, Health and Social Care, Education).
• Certificate or training in First Aid – desirable.
• Recent safeguarding training – desirable.
• Recent training in behavioural and emotional factors affecting children and young people – desirable.
• Counselling skills – desirable.

This is a great opportunity to work for a well-respected charity. Key benefits include:

• Opportunities for hybrid and flexible working.
• 24 days a year annual leave (pro rata).
• A workplace pension scheme with employer contributions.
• A chance to learn and grow with an organisation that is passionate and creative about its mission.

As part of our client’s commitment to safeguarding, please note that this post is subject to an enhanced Disclosure and Barring Service (DBS) and reference checks.

About Hope for the Young

Hope for the Young removes the obstacles to young refugees and asylum-seekers’ education and wellbeing through mentoring, advocacy, and financial support.

The Mentoring Programme supports young refugees and asylum-seekers aged 16-25 by matching them with trained volunteer mentors who provide weekly one-to-one support tailored to the young people's needs. Mentors can help with teaching English, enrolment advice, study skills, confidence and trust building, and can provide emotional and practical support that will help the young people access new services, adapt and settle into their communities.

The Grants and Advocacy Programme supports young people who, due to their immigration status, have no access to student finance or other financial support to enable them to go to college or university. We provide small grants to pay for tuition fees, living allowances and travel expenses, alongside tailored advocacy support to enable young refugees and asylum-seekers to access education in the UK.

About this role

We are recruiting both a full-time and part-time Mentoring Programme Coordinator to manage our high-quality Mentoring Programme that supports young people seeking safety in the UK to achieve goals tailored to their needs. The programme aims to help them access education, improve their English, increase independence skills, build confidence, access appropriate services, reduce isolation, and adapt to life in the UK.

We are looking for an outstanding candidate who is passionate about supporting young people seeking sanctuary to adapt to life in the UK and reach their full potential. You will have volunteer management experience and be enthusiastic about the impact they can have on those in need. You will also have a background in, or strong knowledge of, the needs and common challenges of young refugees and asylum seekers.

You will be responsible for building and maintaining strong partnerships with refugee support organisations, colleges and social services to maintain steady referrals to the programme. You will be required to assess young people’s needs and carefully match them with mentors with the relevant skills and experience. You will simultaneously recruit, train and support volunteers to provide weekly one-to-one support to their mentees and carefully monitor the progress of each relationship. Further to this, you will be responsible for responding to safeguarding concerns and providing casework support for young people when issues arise that are beyond the remit or capacity of the mentor. You will also need to maintain strong professional boundaries.

You will also be required to evaluate and monitor the progress of your mentoring relationships, keeping databases up to date and maintaining accurate reporting. Due to the nature of the programme, flexibility will be key to success and you will be required to travel across London and attend meetings in the early evenings (you can take this time back according to our Time Off In Lieu Policy). We offer a flexible and hybrid working environment, however you will be expected to come to our office in Brixton for a minimum of 1 day per week (on a Wednesday, which is our office team day).

You will also be part of an out-of-hours safeguarding rota, approximately once every six weeks, with time given back in lieu.

You will be one of 8 members of staff working alongside a team of dedicated volunteers. Being part of a small team, you will get the opportunity to contribute ideas and help to shape Hope for the Young as we grow and support more young people than ever before.

Main duties and responsibilities

Volunteer Management and Support

1. To co-ordinate a team of volunteer mentors who will provide targeted practical, educational and emotional support to young refugees and asylum seekers on a weekly basis.

2. To ensure the volunteer mentors support young people to access services and develop skills which lead to increased levels of education and employment and support them in making choices which will help them improve their physical, psychological and social well-being.

3. To facilitate a shared culture of co-operation and joint learning.

4. To increase retention of volunteers by ensuring all mentors feel welcome, valued and part of Hope for the Young.

5. To ensure safeguarding and child protection processes are in place and adhered to at all times, as well as maintaining professional boundaries.

6. To keep mentors and mentees updated regularly with relevant events and opportunities to support their learning and personal development.

Recruitment, Training and Matching

7. To develop relationships with potential sources of volunteer mentors and post role descriptions on various platforms to expand the volunteer base.

8. To recruit a diverse range of volunteer mentors, including those with lived experience. This will include reviewing applications; interviewing candidates; taking up references; processing DBS checks; and inducting and training volunteer mentors into their role.

9. To deliver further training to volunteer mentors, with the support of external organisations, which will support them to deliver effective mentoring sessions to their mentees.

Outreach and Partnerships

10.  To work with refugee community organisations and statutory agencies to create referral and access pathways into and out of the mentoring programme, and to promote the programme as widely as possible.

11.  To ensure that partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis.

12.  To report back to referral organisations to highlight progress achieved within the mentoring relationships, as well as any challenges.

13.  To represent Hope for the Young at external networking meetings.

Youth Assessments and Support

14.  To carry out thorough assessments of vulnerable young people referred to Hope for the Young, to understand their support needs in order to provide appropriate support.

15.  To build a relationship of trust with the young people so that they can inform you of any problems arising within their mentoring sessions, and so that you can effectively track their progress.

16.  To provide ad-hoc casework support to young people when issues arise that are beyond the remit or capacity of their mentor; signposting and referring on to other organisations for additional support when necessary.

17.  To keep in contact with young people throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.

Monitoring and Evaluation

18.  To ensure Salesforce records are up to date and have accurate information, including updating case notes and safeguarding concerns in a timely manner.

19.  To ensure mentors complete session reports after every meeting, and to carry out 3-week, 3-month and 6-month reviews with mentors and mentees.

20.  To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.

21.  To attend regular supervisory sessions with your line manager and produce verbal/written reports on the programme as appropriate.

Other Duties

22.  To help organise and facilitate Hope for the Young’s annual party and quarterly social events to celebrate young people’s achievements and create a sense of community within Hope for the Young.

23.  To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.

24.  To act at all times in compliance with all policies and procedures of HftY, and ensure filing and storage systems are managed in line with GDPR.

25.  To undertake training relevant to the job in order to keep up to date with issues relevant to providing a good service for refugee and asylum-seeking young people.

26.  To undertake any other appropriate duties relevant to the post.

This job description will be reviewed on a regular basis to respond to any changing needs of the post.

Benefits

• 25 days' annual leave (pro rata), excluding bank holidays, plus additional time off over the Christmas period

• Flexible/hybrid working arrangements

• Access to an Employee Assistance Programme (EAP) – a confidential counselling/support helpline

• Regular development opportunities to support professional development

• Quarterly wellbeing afternoons – group outings or activities to relax and unwind

Further Information

• You must have the right to work in the UK to apply for this job.

• You must adhere to Hope for the Young’s Equal Opportunities Policy at all times.

• Your employment at Hope for the Young is subject to two satisfactory references and an Enhanced DBS check.

• There is a 3-month probation period for this role

To Apply

We welcome and encourage applications from people of all backgrounds, particularly those with lived experience of forced migration. If you think you have the skills and experience to be our new Mentoring Programme Coordinator, we would love to hear from you.

We understand that AI can be a helpful tool when writing job applications. However, our advice is to not over-rely on AI and ensure your application is a true reflection of you and your voice. We can often tell when AI has been over-relied on and, in many cases, this is not giving applicants the best chance of success.

Here are all the details to apply:

• In the application form, please demonstrate how you meet the person specification for this post and explain why you would like to work for Hope for the Young.

• Please also complete our equal opportunities form which will appear once you have submitted your application.

• The deadline to apply is 8am on Tuesday 25th August

• Interviews will be held on 2nd, 3rd and 4th September

Job Title: Helpline Advocacy Coordinator 

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an exciting opportunity to join Refuge as a Helpline Advocacy Co-ordinator.

The Helpline Advocacy Co-ordinator – London (HAC) provides short-term, targeted advocacy to victim/survivors of domestic abuse based in London, who present with complex or additional barriers to accessing safe accommodation and support services.

The role builds on initial helpline contact to deliver enhanced, focused support, including proactive follow-up and advocacy with statutory and voluntary agencies to secure safe outcomes. This includes working closely with housing departments across London boroughs, refuge providers, and specialist services to overcome barriers and facilitate access to accommodation and support.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 10 and 11 September 2026

Volunteer Coordinator

We are seeking an organised and engaging Volunteer Coordinator to recruit, train and support volunteer hosts helping young people facing homelessness.

Join a supportive national team and play a key role in helping young people move towards a brighter future.

Position: Nightstop Volunteer Coordinator
Salary: £27,943 to £31,443 per annum
Location: National, supporting services across London, Greater Manchester and the North East
Hours: Full-time, 37.5 hours per week
Contract: Six-month fixed-term contract
Closing date: 23 August 2026

About the role

Nightstop provides safe, emergency accommodation for young people facing homelessness through a network of trained volunteer hosts.

As Nightstop Volunteer Coordinator, you will help grow and strengthen this vital network. You will attract new volunteers, guide them through safer recruitment and onboarding, and ensure existing hosts feel supported, informed and valued.

Key responsibilities include:

· Promoting volunteer opportunities through community networks, local organisations, events and online platforms

· Recruiting and onboarding volunteer hosts, including interviews, references, DBS checks and home assessments

· Assessing applicants’ suitability and contributing to recruitment decisions

· Delivering training, supervision and ongoing support

· Building strong relationships with volunteers to support engagement and retention

· Developing partnerships with voluntary and statutory organisations

· Representing Nightstop at meetings and community events

· Maintaining accurate volunteer and guest records

· Supporting monitoring, reporting, data collection and financial administration

· Sharing learning and helping to develop best practice across the Nightstop network

You will participate in an on-call rota and occasionally work outside normal office hours, including evenings and weekends.

About you

You will have experience of recruiting and supporting volunteers, along with an understanding of safer recruitment and safeguarding.

You will also bring:

· An understanding of homelessness and the challenges people experiencing it may face

· Excellent communication, presentation and relationship-building skills

· Confidence engaging communities, stakeholders and prospective volunteers

· Strong organisational and administrative abilities

· The ability to manage competing priorities and changing demands

· Experience working collaboratively with internal and external partners

· Confidence using databases, Google Workspace and Microsoft Office

· The ability to maintain appropriate professional boundaries

· A commitment to equality, diversity and inclusion

About Depaul UK

Depaul UK works to prevent homelessness and provide accommodation and support for marginalised young people. Established in 1989, the charity now delivers services across London, Greater Manchester and the North East, helping thousands of young people move towards safer and more positive futures.

Benefits include 26 days’ annual leave, increasing with service, flexible working options where suitable, tailored training, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme, a cash health plan and retail, travel and wellbeing discounts.

Depaul UK is committed to fair and inclusive recruitment. The appropriate DBS check will be undertaken where required. A criminal record will not automatically prevent someone from being appointed.

Other roles you may have experience of could include: Volunteer Coordinator, Volunteer Recruitment Coordinator, Volunteer Engagement Officer, Volunteer Development Officer, Community Engagement Officer, Volunteer Manager, Volunteer Support Officer or Community Partnerships Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. 

#INDNFP

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities. 

This is an exciting opportunity to work within an existing team across the South East London area.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed. 

We are seeking a proactive and detail-orientated  Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy’s and St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity. Together, these charities support Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s largest and busiest NHS Foundation Trusts.

We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme.

This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment.

Key Responsibilities

• Stewardship and Account Management 
• Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. 
• In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys.
• Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. 
• Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory.
• Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. 
•  Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. 
• Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams.
• Deliver training where applicable for our volunteer programme and colleagues. 
• Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. 
• Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing 
• Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling.
• Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. 
• Ensure data processing is accurate, timely and up to date. Other Duties 
• Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required.

 Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, Knowledge and Expertise

Skills, abilities, and attributes: 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors.
• Ability to prioritise and manage a demanding workload. 
• Ability to plan and deliver projects within budget and time. 
• Excellent written and verbal skills. 
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• Motivated by high standards with excellent attention to detail.
• Ability to support project delivery to meet objectives, budget and time
• Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools.

Knowledge, experience, and qualifications: 

• Experience of working in a fundraising environment.
• Experience of delivering an excellent customer/support stewardship experience. 
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or SalesForce). 
• Understanding of NHS Charities or healthcare fundraising. 

Benefits

• Contributory Pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Dreams Come True is entering Year 3 of a five-year dream-making programme across Blackpool and 
the North West. As the programme moves from establishment into growth, we are seeking a highly 
organised, relationship-focused Dreams Coordinator based in the North West to deliver life-changing 
dreams and strengthen the programme's reach and sustainability.
The role combines hands-on dream delivery with programme development. You will coordinate 
individual, urgent and community dreams from referral to completion, while continuing to grow 
referral pathways across education, health, social care and community settings so that more eligible 
children can access our support.
A key focus for Year 3 and beyond will be building strong local relationships with referrers, 
stakeholders, businesses, community partners and funders. You will act as a local ambassador for 
Dreams Come True, sharing programme impact and helping to identify funding, sponsorship and 
gifts in kind that support long-term sustainability.
This role is ideal for someone who combines compassion, creativity and excellent coordination skills 
with confidence in networking, stakeholder engagement and programme growth.