This is an exciting opportunity to step right into supporting the growth of our sales focussed, solution driven teams and helping to provide excellent client care and communication. You will be working with a wide range of clients from church planters, individuals in self-supported Christian ministries, churches, mission agencies and other Christian charities. You will help develop strong client relationships using robust internal sales processes and software to help transform how we engage with clients. You will be part of developing this culture within Stewardship as we grow in serving the Christian Community in the UK.

As Partnerships Executive, your role will support the work of our Head of Partnerships in developing strategic client relationships as well as supporting our internal teams in securing new business. You will be the main contact for our church planting team and involved in our events team at conferences and exhibitions in a strong client facing role which is very fulfilling. It is the perfect opportunity for you to develop your sales, service and people skills in a fast growing and highly missional organisation.

 Salary: £23,000-£26,000 per annum (depending upon experience) + other (generous) benefits.

 Closing date: 5pm, 17th October 2019.

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well.

The role

The Community Fundraising Executive role will be expected to deliver excellent, personalised supporter care and event stewardship to our Community supporters. This will include managing our community email inbox and dealing with telephone queries in a professional manner. In addition, the Community Executive will be expected to send out engaging thank you letters to our community supporters. The role will also assist the Community Operations Manager in managing the stock for our community fundraising materials.

About you

You will have a background in providing excellent customer/supporter care.

You will also have considerable experience using a customer or supporter database system. We require a person with strong attention to detail, that is well organised, and who has excellent Microsoft Office skills.

If you have a keen eye for detail and enjoy a fast-moving working environment, then this new job role may suit you.

To succeed in this role, you will need to enjoy working as part of team, sharing information and helping to ensure that the team meets their set standards and targets.

Closing date: 7 October

Interview date: TBC

Whizz-Kidz Headquarters, Victoria, London

Permanent

Whizz-Kidz are looking for a bright, technically minded and supporter-focused individual with an excellent eye for detail for our new role of Senior Database Executive.

The post holder must have a working knowledge of either Raisers Edge or a similar CRM system and an advanced level of computer literacy, particularly Microsoft Excel. The senior database executive will be responsible for leading on all elements of gift importing and supporter administration, ensuring that income is processed in an accurate and timely manner. It is essential for the candidate to have strong familiarity with gift importing, meanwhile a good understanding of the technical aspects of building data imports, such as field mapping, is desirable.

We are looking for someone who has a positive and enthusiastic attitude, with an ability to communicate technical information in a way that anyone can understand and action. Excellent interpersonal skills are essential for managing relationships with the finance team and across the fundraising department. It is desirable for the candidate to have experience working in a customer services environment and enjoys working as part of a team.

The post holder will be part of a small Data, Supporter Services and Individual Giving team, managed by the CRM and Individual Fundraising Manager, although will also be part of the wider Public Fundraising team, and will be asked to support the Events and Community team with attendance at fundraising events.

For more information and to apply, please visit our website.

Closing Date: 7th October 2019

Whizz-Kidz is committed to achieving equal opportunities in employment Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz).  Registered charity No. 802872. Company registered in England and Wales No. 2444520. Charity registered in Scotland No. SC042607.

Database Officer 

An exciting opportunity has arisen for an experienced Database Officer who has previous charity experience to join a leading organisation based in Central London. You will have had previous exposure to Raisers Edge, Thank Q, Dynamics or similar. This leading organisation are going through a sustained period of growth and change who are currently investing heavily into their database team and are now looking to add a new Database Officer to join their expanding department. The Database Officer will play a pivotal role importing all data onto their CRM system, carrying out reports for marketing campaigns and producing data selections.

As the Database Officer, you will receive full training on some of the newest data techniques and technologies. If you are looking for the next step in your career this is a great opportunity for an ambitious Database Officer to work closely with stakeholders and to build, test and run data extracts to ensure the organisations fundraising is at its most effective, while also having the opportunity to progress your career at a fantastic organisation where you will be the go to person for all CRM related issues. If you are looking to work in an excellent environment where flexible working is encouraged then this could be the perfect opportunity for you.

Skills required for the Database Officer are:

- Experience working with Raisers Edge, Dynamics, Thank Q, Care CRM or similar
- Good communication skills, written and verbal to interact with the charities stakeholders
- Wants to work in an environment where you will be challenged and have the chance to learn new skills.

Database Officer / Data Executive / Fundraising CRM /  Raisers Edge / Data Quality / Thank Q

This is a brilliant chance for a Database Officer to take the next step in their career and really progress his/her career further. You will gain the full benefits that comes with working for a large organisation.

Location: Central London

Salary: £28,000 - £32,000 + Excellent benefits (Depending on Experience)

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy

Early applications encouraged as interviewing on a rolling basis

If you would like to be part of a small charity where you can see tangible results, where the team are hardworking and dedicated, and where the ask is clear, please read on.

The purpose of the role is to provide expert advice and support to manage this charity's data and ensure compliance with relevant data protection legislation. The role also supports the delivery of its mission through ensuring best use of data and knowledge to drive growth and deepen knowledge and impact.

You will provide leadership around the collection, upload, analysis and reporting of our data; provide training for all staff on Raisers Edge database; ensure processes and protocols are adhered to; and work collaboratively across the charity, including fundraising, marketing and communications, to deliver goals and objectives. Your remit also includes delivering a range of detailed hands-on work, including reports and analysis, troubleshooting, and regular imports and exports.

Reporting to the Director of Finance and Corporate Services this role would suit a professional who brings both a strategic approach to work but also the necessary hands on attitude to getting things done. You will be a proactive champion ready to share your solutions as a result of your achievements, with your colleagues.
You will also bring  an interest in general management as you are likely to provide general cover for your line manager but also be line managing a Database Officer.

In return you will be part of a team which is striving for the prevention of the loss of lives of 11 women, every day, in the UK due to this type of cancer. Whilst proud of its achievements since forming in 2009 there is clearly much to do. 

Further Information and to Apply
Please submit your CV via the 'Apply/Enquire' button in the first instance - a full pack will be made available to CVs of interest and/or we will be in contact to discuss the opportunity and organisation with you.
NFP Consulting is an equal opportunities employer and positively encourages applications from all suitably qualified and eligible candidates. NFP Consulting is acting as an Employment Business in relation to this vacancy.

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Senior Database Marketing Coordinator to join our Supporter Services & Database Marketing team.

Title: Senior Database Marketing Coordinator

Salary:           £31,000 per annum

Contract: 13 months – maternity cover

Hours:  35 hours per week

Location: Hampstead, North London

As the Senior Database Marketing Coordinator, you will support the various data requirements of the Fundraising Department and thereby help meet our rapid annual income growth targets.

Working within the Supporter Operations Team in a Database team of three, you will also undertake data selections and extracts for external campaigns and the reporting from Anthony Nolan’s databases, run and add insight to data analysis, and help improve data integrity.

We are looking for someone with a with excellent data manipulation skills, good ability to interpret and analyse complex data, as well as proven experience of working to tight deadlines. So if you have a passion for data and want to make a difference, join our team and help save the lives of people with blood cancer.

What’s in it for you? 

• 27 days annual leave, pension scheme (minimum 5% when you contribute 3%), childcare vouchers, access to a 24-hour Employee Assistance counselling
• Private Health Insurance, Medical Cash Plan
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (full list of benefits available on website)

Release your remarkable, join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Database Marketing, Data Selection, Data Analysis, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc

UK Senior Database Support Officer – The Role

Join us and you will be part of a team of experts in database management who use technology to support our busy fundraising, campaigning and supporter care teams.

Your role will be to maintain and develop processes around the technology used to support the UK office teams work. You will ensure our core databases (Raiser’s Edge – fundraising and campaigning and Salesforce – supporter care) contain accurate supporter data by processing in a timely and accurate manner all imports of data files. You will make sure they are GDPR and HMRC compliant too. You will also oversee third party suppliers; trouble shoot problems and deliver training to new users.

Important will be the ability to work with colleagues to develop new solutions for new projects or identify improvements for existing work to enhance overall performance.

UK Senior Database Support Officer – Requirements

• Strong understanding of database logic and demonstrable skill at using front end importing, exporting and reporting functions
• Experience of improving processes
• Experience of supporting a SQL CRM and Access and/or Excel
• Knowledge of Raiser’s Edge or Salesforce
• Knowledge of GDPR, the Data Protection Act and Gift Aid in relation to UK fundraising
• Excellent communication and relationship building skills
• Able to prioritise workload

How to Apply

If you want to be part of our dynamic organisation and help us move the world to protect animals then please send us a copy of your CV, salary expectation and cover/motivation letters (in English, please feel free to send it in your mother tongue as well) addressing your skills and experience relative to the role. 

Due to the large volume of applications that we receive, we will not be acknowledging receipt of your application.  If you do not hear from us within 3 weeks of the closing date, please consider your application as unsuccessful.

World Animal Protection is an equal opportunity employer and committed to providing equal opportunities for everyone regardless of their background.

The successful candidate must have permission to work in the position location.

Who are we?

We are World Animal Protection.

For over 50 years we have moved the world to protect animals.

We protect animals because we believe a sustainable future for the planet can only be achieved if both animals and people are part of the solution.

We stop the exploitation of wild animals for entertainment and profit. We protect pets and working animals in communities across the globe. We campaign for better farm animal welfare and fight against factory farming. We also help animals when disaster strikes.

Our vision is a world where animals live free from suffering. We are working to help people to see how important animals are to all of us.

We are determined to influence decision makers to put animals on the global agenda and inspire people to change animals’ lives for the better. Today we’re working on projects to end animal suffering by helping governments and communities to protect and care for their animals.

Why Work for us?

We move the world to protect animals globally but there are many other reasons to join our organisation. We are a truly global organisation with offices in Australia, Brazil, Canada, China, Costa Rica, Denmark, India, Kenya, the Netherlands, New Zealand, Sweden, Thailand, UK and USA. We employ over 380 people globally covering campaigns, media, fundraising, operations, finance, administration and human resources.

As well as competitive employee benefits, we want our employees to grow with us and build their careers within World Animal Protection and therefore encourage internal applications. We have a strong track record of offering existing staff promotions as well as secondments and position changes within the organisation.

Lead Database Analyst - SQL

An exciting opportunity has arisen for an experienced Lead Database Analyst to join a very well-known UK charity in their head office in Vauxhall, London. This role would be perfect for you have great knowledge in SQL coding and have good fundraising CRM skills. Working for this exciting charity you will get to utilise their flexi working policy and the option to work from home once a week.

As the Lead Database Analyst – SQL, you will play a crucial role in the transition and implementation of the new dynamics CRM system, leading on the database development and working with senior stakeholders across the business. You will help to develop and deliver accurate data information to Fundraising teams through building and maintaining the database. This is a great chance to learn new skills and develop your knowledge of CRM systems such as Dynamics CRM, SSIS and SSRS.

Skills required for the Lead Database Analyst – SQL are:

• Strong CRM skills, ideally Fundraising CRM (Raisers Edge or ThankQ, Care CRM, Dynamics CRM or Salesforce)
• Great communication skills.
• Brilliant SQL coding skills
• Ability to learn new skills.

Lead Database Analyst / CRM / SQL / Fundraising CRM / Raisers Edge / Dynamics CRM

This is a great chance for a Lead Database Analyst to take that next step up and work for a fantastic organisation.

Salary: £36,000 - £40,000 + (excellent benefits, flexi working) 

Location: Vauxhall, London 

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy

Target Ovarian Cancer is the leading ovarian cancer charity, providing support for women and their families with this devastating disease. We are looking for a Database Officer, for a year’s fixed term contract, to support the Data Manager to cover a period where we are developing our systems.

You will assist in cleansing our data and ensuring the integrations with our third party fundraising platforms work effectively. You will have a good working knowledge of Raiser’s Edge and GDPR and will be able to hit the ground running. You will have experience of third party integrations, writing queries and be committed to providing excellent customer services at all levels.

You will also have the opportunity to meet the amazing women we work with at our supporter events, and to gain a broader knowledge of our charitable activities.

For more details and guidance on how to apply, please click the ‘apply through our website’ button.

We are reviewing applications as they come in and will interview on an ongoing basis. Please submit your application as soon as possible – we will close recruitment once we find the right candidate.

Database Support Officer (CHAIN)

Tower Hill/London*

£28,908-£32,398 pa

Permanent/Full Time (37.5 hours per week)

Interested in working as part of a multi-agency database, helping provide people who are homeless with the appropriate support to rebuild their lives?

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. 

CHAIN (Combined Homelessness and Information Network) is a multi-agency database recording information about rough sleepers and the wider street population in London, which is commissioned by the Greater London Authority (GLA) and managed by St Mungo’s. The system is used by services including street outreach teams, assessment hubs, and accommodation projects and enables them to share information about people sleeping rough and their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

We are currently seeking a Database Support Officer to join the team. While working in this role, you will play a major part in the day-to-day running of CHAIN. Working collaboratively within a small team, you will:

• Undertake a wide range of tasks, such as providing a helpdesk service and training new users
• Liaise regularly with service managers and staff, supporting and encouraging their engagement with CHAIN
• Ensure that information recorded on CHAIN is of the highest possible accuracy and quality
• Participate in the ongoing development of the system
• Produce accurate, reliable and high quality reports and statistics for stakeholders

We’re looking for someone with excellent customer service skills, who is enthusiastic about delivering engaging and accessible training and support, and who is confident liaising with stakeholders at all levels. You will be able to demonstrate experience of administering and maintaining databases, and an understanding of the importance of high quality systems and accurate data to the provision of services for vulnerable people. You will have a high level of IT skills, including a good understanding of Excel.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we encourage you to apply.

Please ensure that you read the comprehensive job description and person specification for the role. When applying please address the person specification, clearly setting out how you meet the requirements for the role.

To view job descriptions on our vacancies page, please click on the document available tab above the relevant job advert.

To find out more and apply please go to the St Mungo’s Careers page.

Closing Date: 10.00am,7 October 2019

Interview and Assessments: 18 October 2019

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

£31,342 - £33,707 per annum (additional market premium may be applicable for candidates with specific skillsets and extensive experience)

Permanent

Full-time (37.5 hours a week)

Based at Counting House, London Bridge

What the job involves

This is a fantastic opportunity to join our Insight and Experience team at one of the UK’s most progressive and successful charities. Our brief is to support the organisation in raising awareness of prostate cancer and increasing income to fund vital research.

Our aim is to put the individual at the heart of all we do by the delivery and use of data-driven insights. As part of the data team, you will need to understand and challenge data briefs and be responsible for the subsequent data selections; ensuring that data is supplied correctly and on time to your internal clients for marketing or analysis purposes.

You will create queries, exports and reports to support users, as well as document your work by contributing to the projects register, issues log and change control process. Along with other team members, you will be responsible for training new starters across the organisation on how to use Raisers Edge, to record their communications and actions with our supporters and partners.

Where appropriate, you will also support the Data Import Executive in importing data from a variety of different data sources into our database. This will include cleansing, transforming, merging and updating data to ensure its of optimum quality.

What we want from you

You will have proven experience of a similar role and have strong knowledge of Raiser’s Edge user and technical functionality and configuration, to include selections, imports, exports, queries, merges and global changes. You should be an excellent communicator and have excellent time management skills, with the ability to work flexibly, responsively and at speed when required.

You will also have proven experience in manipulating and validating data with strong attention to detail and accuracy, as well as being skilled at running complex queries and selections. You may also have experience with People Stage, FastStats or a similar customer journey tool.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

Closing date: 24 September 2019.

We welcome applications from all sections of the community. Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 2653887.

Fixed Term 12 Month Contract

If you are keen to use your expert data knowledge to ensure that data imports and marketing selections deliver optimised return on investment, and are keen to develop your knowledge of tools such as Adobe Campaign Manager, Oracle SQL, Care, Talend, and FastStats, this Data Planning Executive role with Save the Children could be the perfect fit.

Save the Children works in 120 countries.  We save children’s lives.  We fight for their rights.  We help them fulfil their potential. Our fundraising operation generates over £100 million annually for children and our marketing reaches millions of UK households to mobilise support for our cause.

We have extremely ambitious growth targets and fundamental to this is our use of data throughout the organisation to help us deliver a best in class experience for supporters, utilising market-leading technologies, incorporating exciting new digital datasets, and all framed within a suite of ground-breaking CRM strategies.

About the role

The main purpose of this role is to provide data planning expertise to the many direct marketing teams throughout the organisation. You will:

• Use your expert data knowledge to ensure that marketing selections deliver optimised return on investment
• Write logical queries to provide data in support of all fundraising activity using Adobe Campaign Manager, Oracle SQL and FastStats.
• Be involved in designing and delivering supporter journeys and product tests as well as the development of campaign reporting.
• Support ongoing initiatives to further improve levels of data quality
• Support the implementation, delivery and roll-out of new technologies that will further enhance our data capability.

About you

You have a passion for data and supporter experience and are looking to fast-track your experience in data, marketing and technology. You would like an exciting and challenging role that is central to the success of supporter engagement and retention. This is a varied post in a large and extremely ambitious organisation, working across multiple products and with multiple stakeholders.

To succeed you will be capable of demonstrating:

• Experience writing logical queries to extract data from relational databases
• Excellent communication skills and superb attention to detail
• Proven ability to problem solve
• An enthusiasm to learn and a strong sense of initiative

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Jobs are positioned within the salary structure on the basis of evaluation. New employees would normally be appointed at the bottom of the grade, however the appointed salary may also take into account the relevant experience a candidate brings to a role. Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

To apply please visit our website. 

Closing date: 29th September 2019

Overview

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, our purpose is to inspire, inform and empower people to stop wild animals going extinct.

Role Profile

Corporate partnerships are integral to ZSL’s vision of a world where wildlife thrives. Working within the Corporate Partnerships team, the Corporate Partnerships Executive will help generate a sustainable income stream through the management and development of existing and new corporate partnerships whilst at the same time inspiring more people to adopt positive steps to support conservation and value nature.

This role will be responsible for supporting the Corporate Partnerships Manager to deliver against contractual obligations across a portfolio of accounts, providing administrative support for the team and overseeing specific volunteering activities throughout the year. It will provide a fantastic opportunity for someone looking to gain experience working on partnership across a variety of sectors and income streams.

Main Duties and Responsibilities

• Retain and grow current corporate memberships through effective relationship management
• Effective communication with partners on a regular basis, increasing engagement between the partner and ZSL
• Ensure all corporate engagement activities are evaluated and learnings are absorbed into future activities.
• Identify key partner prospects and undertake research to qualify these leads and partnership opportunities.
• Support the Corporate Partnerships Team in maximising new business opportunities
• Ensure that all transactions with corporate partners are recorded on to our CRM database and that existing records are updated with the appropriate codes and notes
• Report to the Corporate Partnerships Manager in a timely manner on Corporate Membership/Partnership initiatives, progress and targets as required

Person Specification

Essential

• Educated to A-level standard or equivalent qualification or a minimum of 2 years corporate fundraising experience
• Excellent written and verbal communication
• Ability to organise workload and meet deadlines
• Experienced in relationship building and negotiating to positively influence internal and external contacts
• Strong IT and administrative skills
• Commitment to ZSL’s core values, vision and purpose
• An understanding of how the commercial sector interfaces with charities

Desirable

• Certificate in Fundraising or equivalent professional qualification
• A demonstrable track record of managing and developing a diverse range of Corporate Partnerships in a commercial or charity setting
• Demonstrable experience of growing external financial support and developing contacts and networks
• Experience of researching prospective partners
• Experience of working with Customer Relationship Management databases such as SRO4
• Experience of working with volunteers

To Apply

Applicants will need to upload their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button. If you have any queries regarding these positions or when applying through the system, please contact Human Resources.

Closing date for applications: Midnight Sunday 29th September 

The Zoological Society of London is a charity registered in England and Wales: no. 208728.

FUNDRAISING AND DATABASE ASSISTANT

Rainforest Trust UK is looking for an experienced and motivated Fundraising and Database Assistant to support our growing fundraising team. The successful candidate must have a proven track record of working with charity databases, assisting with fundraising initiatives and dealing with donors. He/She must also be able to demonstrate a genuine passion for rainforest protection and be able to work independently and flexibly. This is an ideal opportunity for someone ready to take the next step in their career in the charity sector in a role that will enable you to make a real difference in a committed team with big ambitions.

Position: Fundraising and Database Assistant

Contract: Full time (six-month probation period)

Salary: £21,000-24,000 p.a. (Inclusive of London Weighting)

Location: London Bridge / Bankside

About Us: Rainforest Trust UK is a fast-growing British charity working in close partnership with Rainforest Trust in the USA, which has been protecting rainforests and other tropical ecosystems for over 30 years. Rainforest Trust UK was set up three years ago to increase the organisation’s presence and donor base in the UK, and to raise money for Rainforest Trust’s projects worldwide.

Main Duties and Responsibilities

• Manage and maintain Rainforest Trust UK’s donor database (Charity Engine).
• Deal promptly with donations received via a variety of pathways (online, cheque, cash, PayPal, BACS transfers, etc.).
• Work in close partnership with the Fundraising Manager to steward donor relationships by corresponding with supporters by email, letter and phone.
• Keep accurate and detailed records of donations received via a variety of donation portals and crowdfunding websites (the Charities Aid Foundation, Charities Trust, JustGiving, GoFundMe, Virgin Money, Amazon Smile, Benevity, etc.).
• Assist the fundraising team in sending out appeals and newsletters by email and post.
• Monitor and manage donations from our regular monthly donors.
• Prepare and send out Conservation Certificates to donors.
• Prepare HMRC Gift Aid claims and maintain records of Gift Aid donations and payments.
• Simple book-keeping (donation records, expenditure, Gift Aid receipts, etc.).
• Provide logistical support for public engagement (e.g. send promotional and fundraising material to schools and supporters doing sponsored events).
• Liaise with Rainforest Trust staff in the USA on database management, donor records and other administrative issues.

Person Specification 

The ideal candidate will have:

• Experience in running and maintaining a donor database for a charity or similar organisation.
• Excellent telephone manner and customer service disposition.
• Excellent writing skills and the ability to personalise standard correspondence (thank you emails, monthly donation reminders, etc.)
• The ability to manage his/her own workload, prioritise tasks and respond promptly to donor queries with minimal supervision, while also working as part of a wider team.
• Excellent IT skills and experience of working with Google Drive, Excel, Word and Gmail.
• Working knowledge of Fundraising Regulator and Data Protection / GDPR principles, and other relevant law and best practice guidance.
• A personal commitment to rainforest protection and empathy with Rainforest Trust’s mission.

Please apply by sending your CV and a covering letter to the Executive Director, Chris Redston, via the CharityJobs button below. Closing date for applications is 11.30 pm on Friday 11th October. Interviews will take place before the end of October. We look forward to hearing from you!