Role Overview

Job Title: Database Executive

Location: Head Office (Tower Hill), London or flexible hybrid working

Salary: £27,033 per annum

Contract type: Permanent

Hours: Full-time, 37.5 hours per week

We are looking for an ambitious Database Executive to join our Fundraising team. This is a new post which will be responsible for the maintenance of our customer relations database, Raiser’s Edge NXT. In this role you will provide crucial day-to-day support and work closely with colleagues across the fundraising team to continuously improve how the database is used. 

The successful candidate must have experience of working with data, ideally through a CRM database within a charity. We are looking for someone who is methodical and logical, has excellent attention to detail, picks up new skills quickly and enjoys working closely with colleagues. 

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Other information

Closing Date: Monday 06 June 2022 at 09.00 am 

Interview Date: Week commencing 13 June 2022

A Basic Disclosure Barring Service (DBS) certificate will be required for this role. 

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Hours: 9am – 5pm, Monday to Friday
Location: The Grange, Saunderton, Buckinghamshire. This role will involve both working on-site and from home each week.

National charity Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for an enthusiastic and supportive Database & Digital Assistant.

We are looking for a person who can contribute to our data and digital platforms within multiple areas of our charity alongside a variety of dedicated people. This is a diverse and exciting new role with opportunities for growth for an individual who loves all things data and digital!

The successful candidate will have the following characteristics and skills:

• Has strong IT skills in many areas and enjoys building their knowledge
• Is flexible and creative in their communication and working style as required  
• Has a passion for data and is highly numerate, organised and analytical

Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people.  We are based in beautiful surroundings at the charity’s training centre in the Chiltern Hills, near Saunderton in Buckinghamshire. We offer a comprehensive benefits package and value diversity in all respects. We encourage applications from candidates from all backgrounds.

If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button.

Closing date: 5pm on 5th June 2022
Interview date: w/c 13th June 2022

Registered charity in England and Wales (293358) and in Scotland (SC040486).

Database Manager
Fixed Term Contract (18 months) 
Full time - 34.5 hours, we welcome a conversation with you about the flexible working options available at Macmillan.
Location - Split between home and our London Office, on average 1 day per week in the office / Home-based
Salary Range - £40,000 - £45,000 National/£43,500 - £48,500 in London

Would you like to help support a high performing team to deliver its fundraising and strategic objectives? Want to put your specialist data skills to good use helping Macmillan make sure they are there for every person living with cancer? If so, this could be the role for you.

As an organisation, we are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options.

About the role
The Database Manager at Macmillan provides specialist technical support to the Corporate Partnerships and Philanthropy fundraising teams to drive consistent, high-quality engagement and usage of the Raiser's Edge customer relationship management database. The Database Manager will facilitate high quality data management and integrity as well as develop accurate reporting methods and dashboards to ensure performance insight is gained for High Value (HV) audiences to help maximise fundraising in line with Macmillan’s Performance Management Framework.

About you
You will be a motivated and experienced Database Manager who is highly organised, solution-focussed and able to prioritise. You'll have a well-developed knowledge of fundraising databases, data strategy and data analytics. You will have knowledge of all relevant data protection legislation and industry regulations as well as experience of using statistical and analytical techniques in commercial and marketing environments.

Experience of working with The Raiser's Edge database or any other similar CRM database is highly desirable and advanced SQL coding skills is essential.

You will be a collaborative team-player who has excellent verbal and written skills. You can present complex data clearly and effectively to a range of audiences. You can work independently and proactively, prioritising work and meeting deadlines with well-developed time management skills.

About us
Macmillan Cancer Support exists to ensure millions of people living with cancer across the UK live life as fully as they can. Through physical, emotional and financial support, we will do whatever it takes to help people find their best way through their cancer experience, from the point of diagnosis and beyond.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together we provide vital support to those who need us most, acting with heart, with strength and with ambition.

The Corporate Partnerships and Philanthropy division raised £20.7m in 2021 – income from a range of individuals, trusts, and companies. The Raiser’s Edge system is essential to ensure those high value supporters have the highest quality of personalised stewardship, and that donations, fundraising activities and other information is captured consistently and effectively for this key income stream.

Recruitment Process
The application deadline is Sunday 22 May 2022, with virtual interviews taking place week commencing Monday 13 June 2022. Shortlisted candidates will be sent a SQL programming test prior to being invited to an interview.

Database Manager

Contract: Permanent

Hours: 35 per week

Location: London

Salary: £42,051 with progression scale up to £48,779 pa + generous benefits

Closing date: ​5th June 2022

Expected date of interviews: Week commencing 13th June 2022

Job ref: VA530

Do you believe in standing up for human rights alongside torture survivors? Would you like to use creativity, technology and people power to raise significant funds to positively impact the lives of torture survivors?

Freedom from Torture is looking for an experienced and energetic Database Manager to join our award-winning and friendly Fundraising and Communications Team. This is an exciting chance to join us as we build on our insight driving fundraising and communications function to deliver our next four year strategy.

About the role

You will be responsible for managing our CRM system (ALMS) and developing and implementing processes to deliver best practice fundraising and supporter engagement. 

You will work closely with colleagues across Fundraising and Communications and Finance teams to understand business needs and reflect these in our CRM system and processes.

Your sound analytic judgement will assist the organisation’s growth targets in the short and long term. You will work closely with the Director of Fundraising and Communications as well as managers from the wider team and you will line manage one direct report.

About you

To be successful in this role you will be highly knowledgeable in the use of CRM and SRM systems in a charity environment. You will have experience in the use of CRM systems to provide insight driven supporter or customer journeys, able to deliver strong ROI and clear campaign analysis.You will have experience with statistical analysis tools and use data visualisation tools to present your findings to stakeholders.

It is also essential that you have demonstrable experience of managing an income generating CRM, in either the charity or private sector.You will be a confident communicator with the ability to provide training and guidance to users.

How to Apply

To view the Job Description and Person Specification, please click on the attachment provided.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

In return, we offer a competitive package with flexible working, a generous 30-day annual leave entitlement and 6% employer pension contribution.

About us

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer.

People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

Our client, a leading University based in Chelmsford, are currently looking to recruit a temporary Database Officer. This role is responsible for managing and maintaining the Development Team's operational platforms and database, which underpins all Development and Alumni activity. This includes the Raiser's Edge NXT database, due diligence platforms and legacy notification platforms.

As the Database Officer you will support all University users of the Raiser's Edge database by coordinating installation, providing training and dealing with enquiries, as well as manage and maintain the database. You will produce any routine data extracts such as KPI reports, mailing lists and generate quarterly Gift Aid returns. To be considered for this role you will need to have the following:

- Significant experience of managing a database

- Experience in conducting research and reporting findings

- Interpreting analytical data and preparation of statistical and other reports

- Working with confidential information

- Experience of using Raiser's Edge

This position is being offered on a temporary basis for up to three months in the first instance, and is to start immediately or at short notice.

To apply, please submit a Word Document version of your CV.

We’re working with a wonderful homelessness charity who are looking for a Database Officer to join their team. You’ll handle Direct Debit claims, Gift Aid claims, other data imports and ensuring the general upkeep of their Fundraising CRM system (Raiser’s Edge). You’ll be responsible for importing data from a number of sources to the database, ensuring high standards oh accuracy. You’ll improve data quality, handle Direct Debit claims and ensure all data is compliant with GDPR.

You’ll ensure database users are appropriately trained on the CRM and that you’re available to support users on how they can maximise the use of data. You’ll regularly test and make improvements to the charity’s data, offering guidance on best practices and potential improvements to processes where applicable.

You will need:

• Admin level experience with a fundraising CRM
• An understanding of basic statistics/analytics
• Experience in running data quality reports and data cleaning
• An understanding of legislation related to fundraising data

If you would like to have an informal discussion, please call Chloe or James on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.

This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.

The database manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations

You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.

You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.

Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.

Closing date: 8am on Monday 30 May.

Interviews: Week commencing Monday, 6 June.

A charity that provides housing and support for young people and wants to end Youth Homelessness are looking to recruit a Database officer. Supporting the fundraising Database Manager, you will deliver core processes such as Direct Debits claims, Gift Aid claims, and other data imports and general upkeep of the Fundraising CRM.

This is a full time permanent located in London and offers hybrid working with 2 days in office and 3 days working from home. The Salary is £28,000 to £31,646.

As the Database officer you will be responsible for importing data from a multitude of sources to the database, ensuring high standards of accuracy are maintained and making efficiency and quality improvements where needed. You will be assisting with recommending improvements for the Fundraising team, improving and testing for data quality, data security, and adding and changing users with appropriate levels of security.

You will also be co-responsible for ensuring all database users are appropriately trained on the CRM and that useable procedure guides are available and kept up to date. You will contribute weekly content to the charity's Intranet and proactively serving database users with useful information on how they can maximise use of data.
To be considered for the role you will have the following skills, knowledge and experience:
*To have admin level experience with a fundraising CRM (preferably Raiser's Edge/NXT)
*Good working knowledge of SQL
*Understanding of basic statistics and analytics
*Experience in running data quality reports and taking appropriate action to clean up data
*Understanding of legislation related to fundraising data e.g., GDPR and Gift Aid.
*Understanding of Direct Debit rule and processes
*The ability to work as part of a team in a collaborative way, prioritising work contributing ideas and supporting teammates

If you are interested in finding out more about this exciting opportunity, please get in touch now for a more detailed job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

An organisation of essential key workers with a mission to support and encourage staff to undertake learning opportunities are looking to recruit a Senior Database Officer. This is a full-time hybrid working role with a minimum of one day a week in the London Office. This is a new and exciting opportunity to play a key role in the charity's donor development.

As the Senior Database Officer, you will assist the Data & Appeal Manager, on day-to-day tasks in data entry, processing, and data manipulation as the organisation begin their new five-year global strategy. You will play a pivotal role in the development of the charity's focus which is to increase digital donors. You will provide relevant data analysis and data reports to the Director of Development and team members as required and respond to request from the Development team for queries and reports. You will be the interface for users requesting access to Raisers Edge NXT and assist in the maintenance and management of Raisers Edge database with conducting regular audits on its contents.

You will also have the opportunity to get involved in the writing and designing of digital reports and work with the organisation's Finance Team, to reconcile and process donations from various sources including BACS donations, Standing order BACS payments, Stripe credit card donations, JustGiving and CAF.

To be considered for this role you will have the following skills, knowledge, and experiences:

* Essential skills in using CRM (Preferably Raiser's Edge) and Microsoft skills.
* Experience and knowledge in running targeted queries, including exporting of relevant data for direct mail appeals and reports.
* Proficient in Data entry processes and understand bet practices
* Excellent time management skills and ability to prioritise daily task.
* Good Communication skills and excellent at working with teams.

If this sounds like the role for you then we would be keen to hear from you. We are reviewing CVs as and when we are receiving them so if you are keen to apply, then please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Working for this social welfare charity you will be responsible for supporting the Data & Appeals Manager in the daily management of the supporter and contact database to meet the needs of the organisation.

The Role
Assist in the maintenance and management of Raisers Edge database.
Provide training and advice to employees on correct database access and usage.
Working with the Finance Team, reconcile and process donations from various sources
Run routine processes according to a set schedule, such as direct debit claims and gift aid claims
Undertake routine data entry and, following proper procedures, ensure that information is accurately entered Extract data on request from NXT Raisers Edge for planned warm appeals

The Candidate
Skills in using CRM (preferably Raisers Edge - desirable), Microsoft office (Excel and Word)
Experience in running targeted queries, including exporting of relevant data for direct mail appeals and reports.
Experience of cleaning and interrogating data importing of clean data into Raisers edge
Will spend a significant amount of time on data entry tasks, so should be proficient in data entry processes and understand best practices

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Trusts programme at Dementia UK has grown significantly in the past few years, and we now need a Trusts Executive to work directly with some of our most generous supporters from charitable trusts and foundations to ensure they feel connected to our charity and that they understand how their support makes a difference to the lives of families facing dementia.

The Trusts Executive will be responsible for cultivating and stewarding their own pool of charitable trusts and foundations; supporting the Trusts Manager on the wider trusts programme including through the collation and management of a bank of information for all fundable projects; ensuring the team have robust and compliant processes in place; and leading on all administrative aspects of the trusts programme.

We are looking for an experienced Membership and Events Executive to join our Events team based in London. You will join us on a full time, permanent basis and in return, we are offering a competitive salary of £26,010 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

Purpose of the Membership and Events Executive role:

The Membership and Events Executive will be responsible for the development of the Museums’ new Membership scheme. The postholder will play a key role in managing the member database as well as supporting our Head of Events in the development of our membership offer, with a particular emphasis on an exclusive member events programme.

The Membership and Events Executive will also provide event management support to the team, focussing particularly on the delivery of events, along with the operational programming of public tours and group bookings in London.

Key responsibilities of our Membership and Events Executive include:

• Leading on the implementation of our Membership scheme, ensuring our dedicated events offer is aligned with our key audience groups.
• Performing a lead administrative and sales role for the Membership scheme. This will include working closely with our Communications and Marketing teams on the development of marketing plans, creating positive relationships with Volunteers and internal & external speakers, database and account management including ticketing and renewals.
• Leading on the co-ordination of our programme of members events and supporting the Head of Events on the development and implementation of the programme.
• Leading on the operational delivery of selected Museum events, working closely with other members of the events team on events such as RAF Day and public events.
• Leading on the operational programming of group tours and public experience tours, working closely with other members of the Events Team, the Customer Care Team, Visitor Experience Supervisors and Volunteer tour guides.
• Leading on the operational programming of group tours and public experience tours, working closely with other members of the Events Team, the Customer Care Team, Visitor Experience Supervisors and Volunteer tour guides.
• Taking lead responsibility for the management of selected key groups while onsite in London, and occasionally Cosford.
• Acting as account manager for our key partners in the Groups and Travel Trade market, ensuring they are managed actively and effectively.
• Acting as a key Membership stakeholder at selected internal and external groups, including selected industry bodies such as ALVA and the Museums Association.

What we are looking for in our ideal Membership and Events Executive:

• Demonstrable and proven experience in event management.
• Experience working in a Museum or at an attraction managing membership
• Experience working with and managing volunteers
• Strong organisational skills, with the ability to work effectively to achieve personal objectives
• Demonstrates the appropriate level of technical and/or professional knowledge to fulfil the requirements of the role.
• Demonstrates pro-activity in seeking opportunities to develop skills, knowledge and experience within their own area.
• Shows a willingness to take on new opportunities and activities to expand experience, skills and expertise

Closing date for applications: Wednesday 8th June 2022 at 12 noon
Interviews will take place on Friday 17th June 2022

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Membership and Events Executive role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Leukaemia UK invest in ground-breaking research to find kinder, more effective treatments for leukaemia and other blood cancers, we fund world-class research to discover better treatments for leukaemia and other blood cancers, we invest in the next generation of leading scientists, we improve care for those diagnosed with blood cancers, we pioneer new treatments, facilities and care for people and their loved ones living with a blood cancer diagnosis and we invest in future haematologists.

We’re a small but growing charity with big ambitions for those affected by leukaemia and we are now seeking a proven and experienced Executive Assistant, for an interim contract of 6 months, someone who is bright, resourceful, and super organised to work with the Chief Executive and Senior Leadership Team to help drive forward our new strategy which aims to save and improve more lives.

Scope of Role:

The role of Executive Assistant will work closely with the Chief Executive Officer and the Senior Leadership Team on strategic and operational planning, governance, and organisational development. You will be a critical player in the smooth running of the charity and responsible for liaising with and driving great relationships in and outside the charity. This vital position requires both the ability to grasp the big picture with excellent organisational, communication, planning and writing skills.

Your experience and skills will include:

• Previous EA / PA experience essential
• Proven attention to detail and ability to manage complex schedules and matters
• High accuracy and able to act at pace
• Discretion and trust and able to handle all matters respectfully and confidentially
• Ability to develop and maintain excellent relationships with a wide range of individuals
• Desirable, previous charity experience

This role is full time, on a fixed term for 6 months, based in Central London with hybrid working - some office working and some working from home. Part time may also be considered for a 4-day week.

For the full list of responsibilities, please download the Role profile.

We look forward to receiving your application!

The Lyceum is seeking for an enthusiastic individual to join our Development Team. The Development and Database Administrator will support the Development Director and the Development Team in the delivery of strategies to develop income growth. The postholder will also contribute to the overall fundraising aims and objectives of the department.

Location: Lyceum Theatre Offices (Hybrid office/remote working) Edinburgh
Salary: £23,440.00 per annum, plus pension and benefits
Full-time, Permanent (35 hours a week)

The Lyceum is seeking for an enthusiastic individual to join our Development Team. The Development and Database Administrator is a key post and will support the team by ensuring that all record keeping is up to date and in line with fundraising best practice; that administration of gifts and communication with donors is timely; that accurate reporting supports planning and reporting to the board; and that development events run smoothly. The post holder will show an eye for detail and will work closely with colleagues across the company including the Box Office, Front of House, Stage Door, Finance, and Marketing.

Send your application to jour jobs email including Development & Database Administrator in the subject line.

Please apply in writing with the following information:

• An up-to-date CV highlighting relevant experience, not more than 2 sides of A4.
• Covering letter setting out how your skills and experience meet the person specification.
• Names and contact details of two referees.

We encourage applications from the global majority, disabled, neurodiverse, the LGBTQIA+ community, and those who feel they are underrepresented in the current Lyceum workforce. 

Further details of the role, the organisation, and how to apply can be found on our website Work with Us | The Lyceum | Royal Lyceum Theatre Edinburgh

Please note that if you don’t feel you fit the essential criteria of the role but would still like to apply, we encourage you to do so with further information about why you’re a great fit. If you would like to apply through an alternative means, such as video or audio file, you’re welcome to do so. 

Closing date: Sunday 5th June 2022

If you have been selected, we intend to organize interviews in the week commencing Monday 13th June 2022. First round interviews will be held on Teams.