Database jobs

Do you have excellent attention to detail? Do you have great organisational skills? If yes, then this is the role for you. 

We are looking for a Training Advisor to join our friendly team at the Alliance Training Centre located in Tonbridge, Kent.

This is a fantastic opportunity for someone to support our training administration processes within the Training Centre and contribute to the effective support of the Alliances employer and customer facing services.

Benefits:

•  26 days annual leave plus 8 bank holidays
•  Employer and employee contribution pension scheme
•  Birthday leave so you can have a day off for your birthday dedicated to you and your well being
•  Regular access to internal and external learning and development opportunities
•  A Recruitment Referral Payment Scheme, giving you an introductory payment of up to £300 if someone you have referred to the Alliance takes up a role in the charity
•  Access to our Employee Assistant Programme (EAP), which includes 24/7 helpline access, dedicated managers helpline, confidential counselling sessions delivered by accredited specialists, legal, debt and life management advice, discounts, and wellbeing content plus resources
•  Savings of up to 25% on O2 Refresh Airtime Plan on any new phone or tablets
•  A dedicated mental health First Aider to support your mental well being

Main duties:

• To register, record, input and maintain learner and qualification information as directed by the line manager.
• To promote the Alliances training and offer initial advice and guidance to learners and employers.
• Support the pre-enrolment processes such as arranging initial assessment, completing learner eligibility checks and funding documentation collection
• To support the administration of the Alliance’s learner and employer initiatives including customer satisfaction surveying and undertaking operational needs analyses.
• To support the Training Centre administration with processing salary claims, expenses and student loan processes
• To support tutor and assessor recruitment as required 

 Essential criteria:

• Evidence of computer literacy - experience of using Microsoft Office 365, spreadsheets and CRM databases.
• Fast and accurate data entry skills.
• Good verbal and written communication skills in order to liaise and provide information to a wide range of people internally and to external partners. To produce written documentation to a high standard. 
• Ability to work to deadlines, sometimes under pressure.
• Good organisational skills and a methodical approach to tasks.
• Demonstratable experience of working in a busy office. 

This role a hybrid working arrangement where you will be required to work from our office 2 days a week and the other 3 days working from home.

Hours per week:   35 (9.00am to 5.00pm)

Weeks per year:   52

Interview date: Week Commencing 12th January 2026

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support supporters.

Please note, when applying for the role this role will be known internally as *Sporting Events Executive.

This is a 12-month fixed term contract to cover a secondment period.

Key Responsibilities:

· Provide excellent customer service to Sporting Event fundraisers, to acknowledge support and increase long-term loyalty.

· Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Effective management of administrative support for team, including accurate recording of sporting fundraising data in the Salesforce database.

Event and Supporter Management

· Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.

· Working alongside the SEM and the SEO to manage the stewardship of all supporters.

· Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.

· Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.

· Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.

· Drafting prompt, professional thank you letters and certificates to fundraising supporters.

· Fundraising data management includes adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.

· Managing emails sent to sporting events inbox.

Events Support

· Support in the effective delivery of sporting fundraising events for ARUK.

· May include relationship management with suppliers and logistics companies.

· Attendance of weekend events where necessary.

What we are looking for:

· Experience of working in a customer service role

· Use of CRM or database systems

· Confident working with computers – good knowledge of Word, Excel, Outlook and databases

· Excellent, enthusiastic telephone manner

· Ability to build rapport and establish relationships with our supporters quickly and effectively

· Excellent written and verbal communication skills

· Excellent organisational skills

· Excellent attention to detail

· A professional and hard-working team player

· Flexibility to work occasional unsociable hours and willingness to travel independently

· Contagious enthusiasm to inspire supporters

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

We Are Purposeful is looking foe a Senior Learning and Insights Manager!  This is a remote role with a preference for candidates based in the Global South.

WHO WE ARE:

 .

“Remaking the world with and for girls”

Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.

Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund.  No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.

Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.

We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.

We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.

CONTEXT OF THIS ROLE:

At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence. 

The Senior Learning and Insights Manager will play a critical role--  contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify. 

They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation. 

This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years. 

SCOPE OF WORK

1. Learning and Insights Strategy and Systems

• Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda. 

• Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.

• Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners. 

2. Technical Support

• Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed. 

• Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation. 

• Lead regular cross team learning and insights meetings and drive follow up actions.

• Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.

• Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners. 

• Manage timelines and workplans to feed into key learning and reporting moments. 

3. Research 

• Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority  - this includes an application process, accompaniment plan and check-ins. 

• Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.

4. Knowledge Production and Dissemination 

• Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.

• Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports. 

• Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications. 

• Lead and/or contribute to the drafting of conference and journal abstracts. 

• Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.

5. Other 

• Line manages one to two team members and oversees consultants as required.

• Respond to information needs and requests of the Senior Management and Leadership Team as needed. 

• Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events. 

PERSON SPECIFICATION

Essential Experience & Skills

• At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.

• Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds. 

• In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.

• Experience in qualitative and quantitative research.

• The capacity to analyse, critique and identify themes and insights.

• Experience of Salesforce or another database or information management system.

• Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.

• Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences. 

• Data visualisation skills are desirable. 

• Strong attention to detail, organisational skills and ability to multi-task.

• Strong (in-person and virtual) workshop development and facilitation skills. 

• Strong project management skills.

• Confidence to work both independently and collaboratively.

• Fluency or high proficiency  in a second language, preferably Arabic (spoken and written) 

• Willingness to travel, approximately four to six weeks per year

Could you become a vital part of our collaborative and innovative team to make a lasting difference to families? We are looking for a part time Business Support Administrator to join our amazing Adoption team.  

We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Business Support Administrator

Location: Reading / Hybrid, with one day a week in Reading office 

Contract: Permanent

Hours: Part time 22 hours a week over 3 or 4 weekdays

Salary: Pro-rata salary range of £14,415 to £16,485 per annum (Full time equivalent salary range £24,243 - £27,725 per annum)

About the role:

As Business Support Administrator, you’ll provide essential administration support to the whole adoption process and play an important role in ensuring that our adoption service is of high quality, is safe and meets performance targets and service standards.

Your Business Support Administrator responsibilities will include:

· Manage enquiries from adoption applicants and other agencies, providing general information and support.

· Send all required information to adoption applicants in a timely manner.

· Record information efficiently and accurately on a systems database.

· Ensure relevant checks and documentation are completed for the adoption process.

· Providing cover for the Panel Administrator as needed.

· Provide admin support across all other areas of our Business Support admin team.

About you:

As Business Support Administrator, you will:

· Have previous experience of providing great admin support in a busy, demanding environment.

· Deliver excellent customer service and work collaboratively with other colleagues.

· Be adept at organising and proactive in managing a busy workload and achieving deadlines.

· Produce work with a high level of accuracy and attention to detail.

If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

If you would like to arrange an informal discussion about the role, please visit our website where you will find contact details for our Business Support Team Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Monday 05 January 2026

Interviews will be held on: Tuesday 20 January 2026

Other roles you may have experience of could include:

Admin Assistant, Administrator, Admin Support, Customer Admin Support

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Temporary Fundraising & Volunteer Database Manager
£27.47 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential

I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.

You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.

Key responsibilities

• Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
• Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
• Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
• Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
• Deliver training and guidance on Raiser’s Edge to staff and volunteers.
• Support month-end processes for the Finance team.
• Drive system improvements, upgrades and automation across data workflows.

About you

• Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
• Strong understanding of data administration, data quality and CRM best practice.
• Highly analytical, with excellent problem-solving skills.
• Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
• Confident producing reports and communicating technical concepts to non-technical users.
• Proactive, organised and comfortable managing multiple priorities.

If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Temporary Fundraising & Volunteer Database Manager
£24.72 per hour + holiday pay
Full-time | Hybrid | Hampton-based charity
Raiser's Edge NXT essential

I’m supporting a fantastic charity with the recruitment of an interim Fundraising & Volunteer Database Manager. This is an ongoing temporary role offering the chance to make a real impact by improving data processes, reporting, and supporter engagement across the organisation.

You’ll be the go-to expert for all things Raiser’s Edge NXT, ensuring the accuracy, integrity and effective use of the fundraising and volunteer CRM.

Key responsibilities

• Lead on database management, ensuring smooth data processing, cleansing and housekeeping.
• Oversee system integrations, connecting the CRM with donation platforms, the website and finance systems.
• Produce regular and ad hoc reports, with advanced Excel skills essential (SQL experience a bonus).
• Manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity.
• Deliver training and guidance on Raiser’s Edge to staff and volunteers.
• Support month-end processes for the Finance team.
• Drive system improvements, upgrades and automation across data workflows.

About you

• Experienced Fundraising Database Manager with hands-on Raiser’s Edge NXT experience.
• Strong understanding of data administration, data quality and CRM best practice.
• Highly analytical, with excellent problem-solving skills.
• Able to work collaboratively with fundraising, finance, comms, volunteering and care teams.
• Confident producing reports and communicating technical concepts to non-technical users.
• Proactive, organised and comfortable managing multiple priorities.

If you’re an experienced Raiser’s Edge specialist looking for your next interim opportunity, I’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Edward’s Trust

Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.

Our Values

RESPECT

We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.

HOPE

A feeling of trust in tomorrow. We embody, instill, and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.

HOLISTIC

Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.

SUPPORT

Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.

EXCELLENCE

Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.

Role summary

The Fundraising Assistant role is a vital role for Edward’s Trust’s Fundraising Team. You will be assisting with all areas of Fundraising from being the first point of call for supporters and volunteers, to support them with fundraising activities, ensuring they are thanked, and communications are personal and timely. You will be involved in planning and assisting with the fundraising activity across the team and will have responsibility for  keeping our database and records up to date and ensuring we are compliant.

This is an excellent role if you are looking to start a career in Fundraising, working with the Fundraising Leadership Team who has over 20 years experience in the third sector.  If you are looking for a truly fulfilling role supporting bereaved children and adults in the West Midlands, this is the role for you.

Key tasks and responsibilities

• Be the first point of contact for supporters, requests and queries relating to fundraising.
• Maintain accurate records of fundraising activity and income and be able to report on basic fundraising activity and income, including following financial procedures such as scanning and banking of cheques, timely preparation of thank you letters and updating of the fundraising database and planning and evaluation documents.
• Maintain the fundraising database, Donorflex, and any other planning documents through accurate data input and compliance with data processing regulations.
• Process Gift Aid
• Create materials such as posters, tickets, signs, social media posts and campaign emails to promote fundraising activities as required
• Be responsible for managing, ordering, updating and keeping track of all fundraising merchandise, leaflets and other equipment for fundraising purposes.
• Assist in the running and planning of fundraising campaigns and activities as required.
• Build and maintain effective working relationships with stakeholders at all levels, both internally and externally 
• Provide excellent supporter care to all supporters including service users 
• Present supporters with further fundraising opportunities where appropriate
• Assist in identifying potential new supporters such as corporate partners and sponsors. 
• Work closely with other members of the Fundraising team to ensure the department’s objectives are fulfilled.
• To work in a flexible and people focused way, adapting to the needs of the team and charity.
• To participate in meetings and events as appropriate.

Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.

About the role

You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.

Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.

About you

You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.

You’ll also bring:

• Experience in using data insight to identify and deliver new income opportunities
• A proven track record of improving fundraising results through data analysis and testing
• Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
• A collaborative approach and excellent communication skills, enabling others to see the power of data in action

What we offer

• The opportunity to shape a data-led fundraising culture that delivers real income growth
• A supportive, values-led environment where insight drives impact
• The chance to make a meaningful difference every day through smarter, more informed fundraising

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

This is an exciting opportunity to join our team as a Home from Hospital Co-ordinator

We are looking for a Home from Hospital Co-ordinator, working across Craven, Silsden and parts of Keighley

Up to 37 hpw (job share can be considered)

Salary range £24,437- £26,802 (full time equivalent)

Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and well-being.

Key Responsibilities:

• Support individuals discharged from hospital, aiding in their transition to home life.
• Assess client needs and develop tailored support plans.
• Collaborate with hospital staff and community health & social care teams.
• Establish referral pathways to increase community awareness.

Requirements:

• Previous experience in assessing client needs and developing support plans.
• Ability to provide support in home settings.
• Strong interpersonal skills and ability to work independently.
• Previous experience of inputting information to a database.

Additional Information:

No personal care involved.

Closing date for applications: Monday 15th December 2025

Initial virtual Interviews will take place on Wednesday 17th December 2025

Impact & Business Intelligence Lead

As our Impact & Business Intelligence Lead, you’ll play a central role in shaping how we understand, measure, and communicate the difference the charity makes for people affected by a long-term health condition. You’ll develop the frameworks, tools, and approaches that help clearly evidence our impact and performance, ensuring that insight drives meaningful decisions across the organisation.

Working closely with teams from across the charity, you’ll lead complex analysis, evaluations, and data modelling to bring clarity to outcomes and opportunities. You’ll champion best practice in data, strengthen our organisational maturity, and make sure colleagues have access to high-quality dashboards, evidence, and recommendations they can act on. Your work will help communicate our achievements to stakeholders, supporters, and the wider sector.

You’ll also manage and develop a small, high-performing team (1 person), fostering a culture of learning, collaboration, and innovation. As part of a national charity committed to improving lives through research, support, and advocacy, your role will directly shape how they understand the difference they make and how they can make an even greater one.

Key skills & experience

• Expertise in developing and implementing impact and performance frameworks, evaluation models, and KPIs.
• Strong analytical skills, including experience with complex methodologies and statistical tools (e.g., Python, R, SPSS).
• Ability to communicate complex findings clearly to technical and non-technical audiences.
• Experience managing a team and working effectively with cross-organisational stakeholders.

Salary: £44,500

Contract: Permanent

Location: London office with flexible remote working

Reporting to: Community & Challenge Events Manager

Direct reports: N/A

Hours: Full time, Monday to Friday (37.5 hours per week).

Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.

Job purpose: 

• Lead and grow community fundraising activity and campaigns to support Willow’s strategic income goals
• Build and steward strong relationships with donors, fundraisers, volunteers, and community partners to increase support and awareness.
• Develop innovative fundraising initiatives with the Community and Challenge Events Manager, informed by sector insights and trends.
• Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets and events

Key Responsibilities:

• To help lead and develop our Community Fundraising strategy and plans within agreed budgets to achieve financial non-financial targets.
• To raise awareness of our work and to inspire support through:
  • Providing outstanding stewardship to our network of supporters to maintain engagement and build loyalty. To provide a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity
  • To proactively develop relationships with various organisations within the community setting, including, schools, societies, community groups and companies.
  • To create a pipeline of activity, that helps us to reach new audiences through proactive outreach
  • To coordinate and deliver presentations to a variety of community audiences, with support from wider team and volunteers.
  • To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved.
  • To develop the charity’s social media fundraising activity in collaboration with the wider team.
  • Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people.
  • To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media.
  • To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events.
  • To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other’s initiatives.
• To ensure accurate recording of supporter information and reporting on activity through:
  • Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
  • Using RE as a tool to aid fundraising using data insight and reporting
  • To prepare end of campaign reports to improve results for future campaigns and capture learnings.
  • To prepare regular income reports and updates as required.
• To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
• To keep up to date with changes and trends in the UK fundraising environment
• To undertake any other tasks required.

Qualifications, Knowledge & Experience

Essential

• Demonstrable experience in Community Fundraising of at least 1-3 years
• Experience in managing staff and/or volunteers
• Proven record of accomplishment in delivering and meeting targets
• Self-motivated and able to work on own initiative
• Well organised with attention to detail
• Ability to inspire and influence others to support Willow
• Ability to develop, motivate and manage individuals and groups of individuals
• Ability to manage several projects and tasks simultaneously and skilled at prioritising
• Excellent verbal, written and presentation skills
• Effective negotiating and influencing skills
• Strong numeracy skills and ability to forecast and analyse fundraising results
• Decisive and quick problem solver with the ability to adapt easily to change
• Innovative outlook and a willingness to suggest new ideas.

Desirable

• Experience of producing fundraising reports for activity and outcomes
• Proven experience in delivering timely fundraising campaigns and initiatives
• Fundraising database experience – preferably Raiser’s Edge

​Other

• Regular travel across the county will be required. Willing to work flexibly, including evenings and weekends as required.
• Full driving license and access to a car

Director of Transformation (DDaT)

A leading national charity is seeking an Interim Director of Transformation (DDaT) to guide the organisation through a crucial 18 month period of modernisation. This is a senior mandate suited to someone with broad technology leadership experience in fundraising charities of around 100–250 employees, and the capability to drive major transformation programmes to completion, including a significant CRM migration and the development of a modern data platform.

In this role, you’ll take responsibility for ensuring the charity’s technology architecture is coherent, scalable and secure, overseeing key platforms such as Salesforce, Microsoft 365/Azure, and the charity’s evolving data lakehouse. You’ll bring structure to delivery and operations, managing internal teams and external partners, strengthening SLAs, and championing agile ways of working to ensure the organisation receives a high-quality, modern, and responsive technology service.

You’ll also lead the organisation through a substantial period of change, working closely with fundraising, digital, and operational teams to ensure technology aligns with strategic goals, particularly the ambition to scale income and deepen supporter engagement. Strong stakeholder management will be essential, as you will advise senior leaders and the Board on technology, risk, cybersecurity, and organisational readiness, while helping staff navigate a major shift in the charity’s digital and data capability.

Key skills & experience

• Senior, broad technology leadership within fundraising charities or similarly complex NFP environments (approx. 100–250 staff).
• Strong transformation experience across digital, CRM, data platforms, governance, and cloud architecture.
• Proven track record steering major CRM programmes (ideally Salesforce) and evolving modern Microsoft 365/Azure environments.
• Excellent stakeholder and change management capability, with the ability to influence at executive and Board level.

Salary: £100,000 – £120,000

Contract: Interim (18 months + potential to go perm)

Location: London (flexible hybrid working)

About the role

We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of admin and support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.

If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.

About you

• Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
• Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
• Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
• Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
• Good organisational skills and time management with ability to prioritise and independently work to deadlines
• Strong attention to detail and ability to achieve high standards of work with little supervision.
• Confident learning and using IT and online systems, including CRMs

What we can offer you

• Good team working environment
• 25 days paid holiday + bank holidays and up to 4 Association closure days.
• Enhanced contributory pension scheme & other leave entitlements.
• Employee Assistance Scheme
• Benefits platform.

We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only

About us

Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.

Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).

We are excited to offer a fantastic opportunity for a motivated and enthusiastic individual to join our Development team. This role is ideal for someone who is passionate about the arts and eager to build a career in fundraising.

As part of our small, dynamic and purpose-driven team, you will play a key role in helping to grow support for our work. You will bring excellent organisational skills, attention to detail and a commitment to collaborative working and high professional standards. With previous administrative experience, confidence using Microsoft Office, and a background in a customer-focused environment, you will feel at home in this varied, people-focused role.

Alongside your core responsibilities, you will help maintain our organisational database and support the coordination and delivery of a diverse programme of supporter events—ensuring that every guest enjoys an exceptional experience. (Please note that some evening and weekend work will occasionally be required.)

A key feature of this role is the comprehensive training programme built in to support your professional growth. You will receive structured development across all areas of fundraising—including trust and foundation fundraising, individual giving, stewardship, event management and data management. This is a role with real potential; you will learn, grow, and see your work make a meaningful and visible impact.

As Development Executive you will

• Manage the Spektrix CRM database
• Work alongside colleagues to deliver bespoke supporter events in Leeds and at venues across the UK
• Research and collate data to support fundraising activities
• Work with colleagues to draft funding bids and reports
• Support the smooth running of the Development department
• Be supported with an in-depth training programme to develop your skills as an arts fundraiser

We are looking for someone who

• Has administrative experience, organisational and time-management skills – able to manage multiple priorities effectively
• Has experience using or an interest in learning how to use CRM systems (ideally Spektrix) to manage data and support fundraising activities
• Is a motivated self-starter with strong interpersonal skills and the confidence to engage with Northern Ballet’s supporters
• Has a passion for arts and culture