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Page 1 of 18
London, Greater London (Hybrid)
£28,000 - £31,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

At Mission Without Borders UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Services Administrator to play a key role in making every supporter feel valued, appreciated, and connected to our mission.

In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel connected to our mission.

You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.

You will also serve our London based team by equipping team members to work effectively and helping build a fun, collaborative and productive culture.

We are seeking someone who brings:

  • Hands-on experience processing offline and online donations across multiple channels
  • Strong knowledge of Gift Aid regulations and Direct Debit compliance
  • Exceptional attention to detail and problem-solving skills to keep things running smoothly
  • Great communication and collaboration skills with colleagues across the organisation
  • Experience using Salesforce or supporter databases to manage and track supporter interactions
  • Exceptional customer service skills and experience

What we offer

  • 30 days holiday, plus bank holidays
  • Flexible working
  • Employee Assistance Programme
  • Pension scheme
  • Chance to be part of a positive team who deliver transformation for vulnerable children, families and communities

You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by a desire to make a difference.

Mission Without Borders (MWB) is an international Christian charity working in Eastern Europe.  We operate in eighteen countries across the world with fundraising offices in twelve and field offices in Albania, Bosnia- Herzegovina, Bulgaria, Moldova, Romania, and the Ukraine. We seek to bring practical and spiritual support, enabling and encouraging people to lift themselves out of poverty, and always sharing the hope that is found in Jesus Christ.
 

Application resources
Organisation
Mission Without Borders View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 03 June 2026
Closing date: 03 July 2026 at 16:12
Tags: Administration, Christian, Fundraising, International Development, Customer Service, Compliance / Quality, CRM, Customer support, Data Entry, Database Management, Faith-Based, Office Management

The client requests no contact from agencies or media sales.