Database jobs

About Us ​

Established in 2002, Greenhouse Sports charity is leading the fight for a future where young people are supported and empowered, whatever their challenges, through sport. We coach and mentor young people from deprived backgrounds because the crisis for children living in deprivation is real and it is urgent. Children from the poorest families are 3 times more likely to not participate in any extra-curricular activities compared to those from wealthier families and they lack many opportunities that are available to their wealthier peers.

We have an exciting opportunity to join a mission driven Sport for Development charity that makes a real difference. We are also a great place to work and are proud to be a winner of the Sunday Times Best Places to Work awards for 2024, in the medium category. ​

The Person​​

4.3 million children are growing up in poverty right now across the UK, and that number is only set to rise.

Are you passionate about bringing them opportunities to achieve better results, better jobs and better futures? Are you proactive, positive and solution focused and looking for an opportunity to be part of something that is bold and new? And are you looking for your next role as part of a high-performing, collaborative fundraising team that is supporting thousands of young people across London and beyond? 

​​​If the answer is yes, then read on. 

The Role

This is an exciting opportunity to join our ambitious Fundraising team raising £3 million per year, and with ambitious plans to grow income further in the coming years. This exciting new role will centralise Greenhouse's fundraising operations into one dedicated role. As a result, the systems and insights that foster brilliant fundraising with our donors front of mind will become core to all we do. This role will suit someone who is digitally minded, a natural puzzle solver, curious about information and data and motivated by the role systems and technology play in maximising team performance. ​

If you're skilled at running donor systems alongside financial systems, uniting high value steams, maximising opportunities and developing supporter journeys that last a lifetime this could be the perfect opportunity for you. ​​

A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London. 

Application Deadline: Friday 12 September. All applications will be reviewed on a rolling basis. ​​

Please ensure you have provided both your CV and Cover Letter to support your application. ​​​

Please note that interviews will take place in person on Wednesday 17 September. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.

• Salary: £38,341

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 3 September 2025

• First Interview Dates: Week beginning 22 September 2025

About the role

We have a great job opening in our Grants team at ClientEarth! As Grants Officer you will work in our Grants Team to manage a portfolio of grants that fund our organisation’s work.

ClientEarth’s Development Department is responsible for raising and managing funds to enable the organisation to deliver its mission using the power of the law to bring about systemic change that protects the earth for, and with its inhabitants. The department is formed of several fundraising strands: a Grants Team and a Business Development Team that manage and secure funding from trusts, foundations, and institutional donors; and a Philanthropy Team, working with a wide range of individuals and organisations to raise primarily unrestricted gifts to support ClientEarth’s work. 

Meet your Manager

In this role, you will be managed by Lydia Baker. Lydia joined ClientEarth in August 2024 and in her role as a Grants Manager is responsible for managing relationships with key funders. Lydia has worked in the NGO sector for over eight years and has expertise in a variety of functions including grant management, programme management, communications and monitoring, evaluation, accountability and learning.  On a day-to-day basis you will work closely with Lydia as part of an established Grants Team that sits within the Development Department at ClientEarth.

Main Duties

• Funding portfolio management - Have a close and in-depth knowledge of their grants portfolio, including a sound understanding of the philanthropic, institutional and statutory funding mix;
• Internal and external communications - Meet with Trust, Foundation and Institution portfolio managers to discuss proposals, provide updates on the programmatic work, and to formally report back on financial, organisational and technical issues; 
• Project management - Effectively manage reporting and the grant renewal process from start to completion including working with multiple teams across ClientEarth’s European and international offices to ensure input from all avenues to complete proposals and reports in a timely and high-quality manner; and 
• Financial planning and budget handling - Work with Finance and Programmes staff to develop individual budgets for funding proposals
• Systems and processes - Maintain funder database systems (Raiser’s Edge) and other organisational databases (SharePoint) on a daily basis

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of working in a grant management or project management role for a charity, NGO, private or public entity
• Experience of reporting to private foundations including trusts
• Experience drafting proposals and securing funding from foundations and other funding institutions
• Experience and knowledge of budgeting, and organisational (e.g. not for profit/charity) finances

See the job description (below) for a full list of requirements for this role.

We are also advertising another role in our Grants team for a Grants Manager. Please feel free to review the role here: ClientEarth | Careers

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

About us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, making friends and having fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The purpose of this role is to support the Governance and Events Team by undertaking events related operations for the 39th WAGGGS World Conference (taking place in June 2026), and any other WAGGGS events as needed.

The 39th WAGGGS World Conference is a four-day event that will take place in Cambodia in June 2026 in partnership with the host organisation, the Girl Guides Association of Cambodia. This is the main platform for decision-makers in our 153 Member Organisations to gather for networking, learning and consultation on the direction of the Movement. A pre-event for youth attendees under the age of 30 will take place before the conference. 

About the Role:

This role operates within a volunteer-led global charitable organisation with 153 Member Organisations. It provides the inspiration, knowledge and direction to continually protect and enhance WAGGGS’ rich legacy and expand its collective reach and impact. You'll have the opportunity to collaborate with staff, volunteers, and attendees from across our Movement - each bringing their own unique perspectives and experiences. 

Key Responsibilities:

1. Be responsible for maintaining the registration site and event website (using the events management software, Cvent) including individual event databases, providing reports as required and ensuring good communication with participants via email. 

2. Provide administrative and logistical support for all aspects of online and in-person Event Management. This includes assisting volunteers and staff with registration and platform issues, and, if appropriate, travel arrangements and accommodation. 

3. Ensure internal and external communications with Member Organisations, participants, staff members and volunteers and event suppliers are timely, relevant and of a high quality. 

4. Undertake the processing of grants, invoices, staff and volunteer expenses and other related financial administration ensuring compliance with legislation and WAGGGS policies and guidelines. 

5. Writing, designing, and sending event documents and communications on time. Proof-reading of the documents and communications before sending them. 

6. Be responsible for, and able to evidence, own personal development by undertaking relevant training, attending meetings, conferences and events ensuring that you are updated in all matters relevant to the role within your Personal Development Plan agreed with your manager.

Please submit your CV and Covering Letter to be considered for this role. Please ensure you refer to the person specification when writing your cover letter and detail why you are interested in this position at WAGGGS.

Contract: fixed-term (6 months)
Interview dates: Thursday 18th and Friday 19th September

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

This is an exciting opportunity to join the Individual Giving & Legacies Team at Dementia UK, where you will play a key role in growing two of the charity’s most vital income streams, gifts in Wills and in memory fundraising. Together this amounts to over £8 million annually, representing more than a quarter of our total income. 

As a Legacy and In Memory Executive, you will help increase awareness of gifts in Wills and maximise opportunities for in memory giving through the delivery of compelling, timely and supporter-focused communications. You will lead on the development and implementation of multichannel marketing campaigns, including copywriting, compiling design briefs and liaising with suppliers and agency partners to ensure that all activity is insight-led and aligned with strategic objectives.

You will be responsible for stewarding supporters with sensitivity and care, managing enquiries and pledges related to gifts in Wills and coordinating the delivery of meaningful journeys for in memory donors. Working closely with internal teams and external suppliers, you will oversee the production of marketing and collateral, managing relevant content across social media channels and sourcing case stories for use across the charity.

To be successful in this role, you will have experience delivering fundraising or marketing projects in any area. You should be confident using a relationship database to inform and report on stewardship activity and ensuring data is used effectively to enhance supporter journeys. You should also have an understanding of how to use insights, data and market trends to identify opportunities and make recommendations. 

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia. 

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The health information team produces high quality, accessible health and patient information for people affected by breast cancer or worried about their breast health.  Our printed information is used by healthcare professionals across the UK and our online information includes over 200 webpages.  For this new role, we’re looking for an organised and collaborative individual to support the administration functions in the team, communicate effectively with healthcare professionals and people affected by breast cancer and help monitor and report on the impact of our activity.

About you

You’re an excellent communicator with good customer services skills, who enjoys working with others. You’re organised and able to juggle multiple projects. You’ll ideally have experience of using Excel to show statistical information and are familiar with the use of a CRM database.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Tuesday 9 September 2025 9am

Interview date

18 and 19 September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are seeking a Head of Supporter Engagement to join our dynamic team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Public Fundraising Programme, which covers Individual Giving, Lottery, Challenge Events and Legacy income. Having invested in the team’s capacity, we aim to grow income from c. £1m to £1.8m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.

The Head of Supporter Engagement leads a team of seven which includes three direct reports: Community Fundraising Manager, Individual Giving Manager and Database Manager. As part of the senior leadership team within the Fundraising & Communications Team, you will contribute to the wider leadership and decision making in the department, acts as a role-model for our values and build strong relationships outside our team, such as with Finance and the Care Team (service delivery).

You will play a key role in building and maintaining relationships with existing and prospective supporters of Noah’s Ark. You will ensure our supporters have the best supporter experience possible, to make them feel engaged and motivated, valued and informed about the impact of their donations. You will be responsible for developing implementing strategies for donor acquisition and retention, managing communications with our supporters through various channels. You will have a great degree of freedom to innovate and bring creative flare to our programmes, building your decisions on solid data, donor insight and best practice.

ABOUT YOU

You will be a dynamic, agile, dedicated, reliable and highly organised professional ready to play a significant role in growing income. An exceptional communicator with exemplary line management skills who is hands-on and leads by example. You will have demonstrative experience in people and programme management within Public Fundraising, with an impressive track record of success. You will welcome a challenge, thrive on responsibility and be able to keep a cool head under pressure. You will be friendly and empathetic with a collaborative mindset to achieve to ambitious goals.

We encourage you to apply if:

• You are an experienced manager, with extensive skills in Public Fundraising / Supporter Engagement
• Have proven yourself to be an incredibly effective manager (people and programmes)
• Are keen to grow professionally and believe you could thrive in our award-winning team

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.

What you will do:

• Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
• Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
• Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
• Manage costs and budgets for events, including forecasting, estimates and future year planning.
• Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
• Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
• Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.

To be successful in this role you will have:

• Previous experience of working in a fundraising role for a UK registered charity
• Experience of successfully managing a portfolio of third-party events
• Proven track record of successful relationship management with donors/ fundraisers
• Proven track record of working effectively in a team
• Experience in creating and monitoring budgets
• Experience using Raiser’s edge or a similar CRM database.
• Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
• Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
• Understanding of events fundraising
• Competence in the use of IT tools including Word, Excel and PowerPoint
• Ability to work some unsocial hours and travel to meetings / events as required across the UK

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  Location: Warrington

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 31st August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Are you an experienced UX/UI Designer with a passion for great design and a heart for justice?

We are looking for a UX/UI Manager to join our Digital Experience Team. You will oversee the end-to-end design process, ensuring Tearfund's digital experiences meet user needs and busines goals. You'll be line managing a UX/UI and graphic designer and working to create seamless digital experiences for our key audiences.

The successful candidate will have experience of:

• Leading a team in creating high-quality digital designs for web and mobile platforms.
• The full design lifecycle: research, wireframing, and prototyping to final UI implementation.
• Overseeing user research, including interviews, surveys, and usability tests.
• Collaborating with cross-functional teams to ensure designs align with brand and strategy.

Our ideal candidate is someone with:

• Expertise in design tools such as Figma and Adobe.
• A strong understanding of user-centered designand accessibility best practices.
• Excellent communication skills and the ability to mentor and manage a team.

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid Working: This role is eligible for hybrid working and you'll be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

There when it matters.

We have an exciting career opportunity for an Insurance Officer to join our dedicated legal team here at Sue Ryder.

About the role:

Working both at the London office and Home, this role plays a vital part in safeguarding the charity's compliance with legal and regulatory requirements across multiple domains, including insurance, vehicle fleet management, and archival integrity.
The newly appointed Insurance officer will be responsible for ensuring that all aspects of asset management align with the charity's strategic objectives, risk management policies, and regulatory compliance standards.

This involves:
• Proactive management of insurance policies,
• Efficient administration of the vehicle fleet
• Strategic oversight of the archival system
• Contribution to policy development and risk assessment strategies.

About you:
• In-depth understanding of insurance policies, claims handling, and risk management principles.
• Familiarity with vehicle fleet management processes and regulations.
• Knowledge of legal requirements related to document archiving and data protection.
• Proven ability to analyse complex information and develop effective solutions.
• Experience in managing external relationships with insurers, contractors, and service providers.
• Proven project management skills
• Strong organizational and planning skills, capable of managing multiple priorities effectively.
• Excellent communication skills, both written and verbal, with the ability to liaise with various stakeholders across different levels.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management.
• Decision-making skills with a focus on efficiency and cost-effectiveness.
• Ability to work independently and as part of a team, demonstrating initiative and flexibility.

We reserve the right to close this advert prior to the closing date should we feel we have sufficient applications.

*For those interested in the Colchester/Hybrid option, facilities are available in Sudbury whilst we await the opening of our new Colchester office.

Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

Campaigns and Alumni Relations (CAR) at the University of Sheffield is looking for a confident and collaborative administrator to join us in this varied role supporting across all fundraising areas: Legacies (gifts in Wills), Individual Giving (mass fundraising), Community Fundraising (fundraising events) and Major Gifts (larger gifts).

We're dedicated to inspiring alumni (former students) and supporters to make donations and volunteer their time. A gift to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

You’ll be a friendly and efficient first point of contact for donors and will assist the team with the wide range of fundraising we carry out. You’ll provide support to ensure the smooth planning and execution of fundraising activities, from face-to-face meetings and events with donors, to digital and print communications.

You’ll be part of a small and highly motivated team. We require someone who is flexible and dynamic. Attention to detail and excellent relationship building, in addition to communication, time-management and customer service skills are all essential to the role. This post will provide a fantastic opportunity for someone wishing to gain experience in a broad range of activities within a busy, supporter-facing team.

This work will play a vital role in our ambitions to grow and sustain philanthropic giving to the University.

Main duties and responsibilities

• Provide effective administrative support for fundraising activities across teams to help the department promote philanthropy and support those wishing to donate to the University.

• Provide a main point of contact for fundraising queries and correspondence, by email, mail, on the phone and in person. Lead on the daily monitoring of fundraising email inboxes and phone queries, ensuring a quick and friendly response to provide the best possible supporter care.

• Lead on timely responses to expressions of interest for donating and leaving gifts in Wills. To include drafting standard and non-standard responses to different enquiries (individuals and solicitors).

• Support the Senior Philanthropy Manager in the administration of legacy case loads including adding appropriate information to the CRM database, Raiser's Edge. Assist with other legacy related activity including updating online obituaries, supporting events and communications across web, social and print.

• Provide effective and efficient administrative support for Community Fundraising activities. Including using JustGiving to identify new community fundraisers (welcoming, thanking and supporting them) and supporting community fundraising events, such as The Big Walk.

• Supporting the telephone campaign through administrative support for the recruitment and training of student fundraisers.

• Provide administrative support to assist with stewardship (thanking) of donors and legacy pledgers. Including sending thank you letters; mass emails using our email software; running and updating data reports; collecting, drafting and checking written reports; assisting with donor visits such as setting schedules, booking rooms, liaising with guests and accompanying visitors on tours.

• Support the work of the department by recording data accurately on the CRM database (Raiser's Edge) ensuring all data is managed confidentially and in line with the GDPR. 

• Provide cover to the office reception when needed. To include answering phone calls, greeting visitors and processing mail.

• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Find out more information on how to apply and criteria on the University of Sheffield's website via the link above

About the Role

Sense is recruiting for a Supporter Services Assistant to join our fantastic Engagement Team in Kings Cross, London on a hybrid basis.  

The successful applicant will play vital part in the Engagement Department and the charity as a whole – it makes sure that supporters have an outstanding experience of supporting Sense and know how much they are valued. Your daily task’s are varied with a mixture of in-and-outbound calling, combined with essential administrative tasks like income processing or capturing important information about Sense’s supporters and their motivations to support the charity.  

The main duties and responsibilities include:

• Accurately processing fundraising income, including cheques and cash, vouchers (CAF, KKL) direct debits, payroll giving and from online donation platforms (Just Giving, Virgin Money Giving, Facebook) within agreed timescales and in line with provided procedures.
• Create or amend supporter records on Sense’s Raisers Edge database, ensuring that all interactions between charity and supporter etc are recorded accurately and in line with best practice GDPR.
• Identifying opportunities for supporters to further engage with Sense and promoting them as appropriate to help deliver Fundraising department targets (such as sharing a supporter story with our Comms team).
• Work with other fundraising teams to ensure relationships with supporters are managed effectively, both by responding to enquiries promptly and by working to the agreed supporter communications plan. There is also the expectation to attend other teams’ meetings i.e. Community, Events, Philanthropy to understand what activity is happening across the charity. 

To succeed in this role, you will have:

• Previous experience of working in a customer or supporter service environment
• Administrative experience in a busy office environment
• Experience of using Raiser’s Edge or similar Customer Relationship Management database
• Outstanding customer service, an excellent telephone manner and ability to understand team needs to prioritise workloads effectively.
• Excellent attention to detail, especially when entering data.
• Good working knowledge of MS office, including Word, Excel and Outlook.

For a full job description and person specification please see the link below.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Since the charity’s origins, Caring in Bristol has been powered by the input of hundreds of grass roots volunteers from around Bristol. People give their time and expertise to all our services in different ways, ranging from casual volunteering shifts to long term in-depth consultation about our work in their communities. This role will work across the organisation to build, strengthen, and sustain a strong team of volunteers and community participants to support our strategic priorities. 

The postholder will be responsible for leading on all aspects of our volunteering and community participation programme, including developing and implementing policies and procedures, managing the assigned budget, as well as recruitment, induction, training, support, engagement and retention of volunteers.

Our Volunteers 

We utilise volunteers and community participants across all areas of our work to support and enrich the work we deliver. It is important to understand the different sets of volunteers we work with: 

Winter – over 400 volunteers come together each winter to run our Caring at Christmas day centre and distribute food deliveries across the city. Caring at Christmas has a legacy of over 30 years and relies on a range of volunteers from highly experienced to completely new to the organisation. Additionally, during particularly cold weather, Caring in Bristol volunteers support emergency shelters in the evenings and mornings. 

Food clubs – a small but committed set of volunteers help deliver our Bristol Goods food support programme. We have a fantastic set of regular volunteers at our Hartcliffe and city-centre food clubs with plans for a new location soon. 

Youth services –our accommodation project launched in July 2024, providing four bedrooms for 18-25 year olds each night. Our youth team also run group sessions throughout the week. Volunteers are needed to provide invaluable support to these activities to ensure the young people feel welcome and comfortable. 

Co-Production and Consultation Participants – our committed group of community members are essential to shaping the way we work, taking their housing knowledge out in the wider community. They are often used as a focus group for housing/policy consultations, supported by our Outreach Worker. This work is established in South Bristol, and we are developing a similar group in North Bristol. 

Community Advocates – This is an exciting area of work we wish to develop and grow over the next year; training up community members on Housing Rights and routes for support, empowering them to share this knowledge, signposting those in need of support so to prevent homelessness. 

Fundraising & Office Volunteers – we often have tasks that volunteers can help with which help the “back office” of the charity. This could include helping to organise events, fundraising activities, stuffing mailing envelopes, stocktaking our food store or offering specialist skills /advice. 

Person Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferable skills and an ability to apply themselves in a new context. 

• Experience of recruitment or marketing opportunities in the charity sector 

• Experience of leading and motivating a team of volunteers 

• Understanding of co-production approaches and a demonstrable commitment to empowering community members

• Demonstrable knowledge of the motivations for volunteering and the different needs or requirements that volunteers may have 

• Clear understanding of the legalities around volunteer management and health & safety 

• Experience of working in partnership with other groups and organisations in innovative ways to achieve social impact. 

• The ability to build rapport quickly and maintain effective working relationships with a range of very different stakeholders. 

• Persuasive written communication, able to produce copy for news and marketing pieces as well as clear and concise email responses to a very active inbox 

• Strong IT skills including the ability to use database systems and train others 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Proven ability to give and receive feedback objectively and sensitively, with a willingness to challenge constructively. 

• A passion to change Bristol for the better 

Your role

Supervise the delivery of Eikon’s volunteer mentoring services to children and young people in allocated schools across Surrey. Supervise a team of Volunteer Mentors ensuring parity of our offer in Schools to Children and Young People. Ensuring the highest standards of case work, effective practice and safeguarding are maintained.  Providing regular review and assessment of caseloads, with guidance on how to progress provided to the team of Volunteer Mentors.

Responsibilities

· Plan, resource and oversee the delivery of the volunteer mentoring programme, to ensure that the service is offered to young people at the right time and that young people are at the heart of the programme.

· Develop and maintain key relationships within schools in Surrey to deliver the volunteer mentoring programme.

· To identify trends and gaps in provision, then work with Service Delivery Manager on ways to improve our Volunteer Mentoring service

· Supervise a team of volunteer mentors in line with Eikon's policies

· Induct, train and develop volunteer mentors, ensuring a high-quality service with safe and effective practice is delivered in accordance with all other best practice guidelines

· Work in collaboration with the Designated Safeguarding Manager and Service Delivery Manager to ensure all volunteers are competent to supervise safeguarding issues

· Support volunteer mentors with all safeguarding issues and liaise with the Designated Safeguarding Manager and Service Delivery Manager where appropriate.

· Understand and act when safeguarding issues need to be escalated, always following safeguarding and child protection procedures 

· Support volunteer mentors to ensure accurate recording of all individual engagements, ensuring supervisory review of notes, follow up action where appropriate and feedback provided as necessary

· Support volunteer mentors in ensuring outcomes and impact are agreed, reviewed and recorded for mentees using the Eikon Impact Measurement tool

· Ensure case management is undertaken to a high quality, including ensuring systematic case note review processes are followed, providing evidence of change and celebrating progress with CYP

· Ensure all data and information is uploaded onto all relevant databases

· Provide accurate and timely mentoring programme data reports, for internal management

· Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon

· Always apply safeguarding and child protection procedures 

· Work as part of a team and attend team meetings, training events and participate fully in 1:1 sessions and clinical supervision if required

· Work co-operatively and under the management of The Eikon Charity staff

· Work within Eikon’s internal policies, safeguarding and data protection regulations

· Be responsible for equipment/resources linked to service delivery