Database Manager Jobs in Liverpool
Job Title: Head of Grants & Impact
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for grant awarding functions to ensure they are carried out efficiently, effectively and in line with our charitable objectives and values.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s grant awarding process, develop multi-year strategies with a focus on long term funding priorities & achieving the charity’s purpose and demonstrating our impact.
They will build strategic relationships with key members of the Trust and other charities with a focus on partnership working to maximise the impact of funding and meet the Charity & Trust ambitions. They will lead on the development and implementation of a framework to demonstrate our impact.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets, identify upcoming funding requirements.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop and implement a framework for demonstrating our charitable impact across the charity funding pillars.
Build strategic partnerships internally and externally to support funding priorities and maximise our impact.
Attend the Charitable Spending Committee and Board meetings.
Grant Applications, Awards & Reporting
Oversee and develop the grant process, ensuring it aligns with the charitable spending strategy, provides detailed, relevant information and monitors performance.
Manage the grant award process, ensuring that applications are reviewed and approved in line with the agreed authority levels, ensuring that papers are appropriate for the Charitable Spending Committee and Board review.
Maintain and update the grant Terms & Conditions.
Provide leadership and direction to the Grants Manager, empowering them & the team to deliver against set goals and objectives.
Communication & Relationships
Lead on the development of an internal communications plan, promoting both the opportunities available to apply for Charitable Funding within the Trust and the impact of projects that have been funded by the Charity. Promote the work of the Charity throughout the Trust and with funders.
Develop relationships with the Charitable Spending Committee.
Develop key relationships throughout the Trust that support the grant award and reporting process.
To build and manage key relationships with existing partners.
Develop and maintain strong working relationships with the Finance Team, working together to provide a smooth process.
Lead on internal liaison to ensure that fundraising teams have the information they need to report back to funders and donors on how their donations have made a vital difference.
Lead on providing and co-ordinating information to the Head of Marketing for the yearly impact report and Annual Report for the Financial Statements.
Innovation & Development
Be the lead specialist in grant awarding and maintain strong knowledge of relevant legislation and good practice.
Work with the database manager to develop the use of the CRM system with the grants team to maximise efficiency.
Work with the database manager to develop a framework for impact reporting that links to our CRM system.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Leadership experience.
· Experience in delivery a strategy.
· Experience of managing a programme of grants.
· Experience of planning and working towards targets.
· Strong knowledge of legislation, accounting requirements and good practice relating to grant awarding and reporting.
· Experience of working with and managing collaborative groups, ensuring that all parties are supported to contribute.
· Experience of using a CRM system or database, including developing and enhancing the processes around this.
Desirable
· Experience of developing impact monitoring systems and reporting.
· Experience of charity governance requirements.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Excellent IT skills including Microsoft packages.
· Excellent presentation skills, with the ability to get information and ideas across clearly and succinctly.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Are you looking for your next career-defining fundraising role based within the NHS? Do you want to use your fundraising skills to help a charity providing additional support services that truly make a difference to patients and their families? If so, we have an exciting opportunity for you!
Liverpool University Hospitals Charity, the registered charity of Liverpool University Hospitals NHS Foundation Trust, is looking for a dynamic Partnership Fundraising Manager to take our corporate support to the next level and further enhance the experience of our patients, their families and staff. Building on the charity’s solid foundation, your role will be the lead our corporate and partnerships fundraising plan, to help us raise funds that are over and above NHS funding, to create high quality, compassionate care and wellbeing for all. This senior role calls for a highly motivated and experienced Partnerships Fundraising Manager with significant experience of developing and implementing income generation across corporates, trusts and major donors.
You will have a proven track record in corporate fundraising, bringing in at least five figure donations. You will need to be a dynamic, self-motivated and pro-active fundraiser, who will show enthusiasm for the projects and services we are seeking funds to support.
If you think you can take our charity to the next level, making Liverpool University Hospitals Charity a high profile charity in Merseyside, then we want to hear from you!
The client requests no contact from agencies or media sales.
Job Title: Fundraising & HR Support Officer
Reporting To: Fundraising & People Team Leader
Salary: £25,307 – £29,634
Hours: 37.5 hours per week
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Application Deadline: Sunday 28th April 2024
Interviews: Thursday 9th May 2024
Job Purpose:
This is an exciting opportunity to be at the heart of the Charity operations. This role is the first point of contact for supporters and requires outstanding customer care/ donor stewardship skills. The post holder is expected to foster excellent working relationships with all members of the Charity team, donors – both existing and potential – and Trust staff. This role will provide support to the fundraising team and with HR processing for the Charity, whilst also supporting with our hospital and online shop.
Main Duties/Tasks
Fundraising & Office duties
Undertake day to day administrative tasks as directed by the Fundraising & People Team Leader and Senior Team, including the preparation of letters, reports and memos, ensuring the work is of a high standard, professional and accurate. Adhering to sensitive information protocols and keeping sensitive information confidential.
Deal with all incoming telephone enquiries in a professional and helpful capacity and direct all incoming calls correctly and take accurate messages. Adhere to any confidential or sensitive information protocols.
Contribute to the efficient running of the public Charity office by receiving all donors and visitors in a welcoming and friendly manner.
Provide excellent customer care/ donor stewardship in all interactions with donors.
Manage the mail, ensuring it is opened, distributed and any donor correspondence is responded to in a timely manner.
Process donations in line with established receipting procedures.
Adhere to audit procedures and liaise with the Charity’s auditors.
Carrying out filing in line with office procedures and ensuring the safe storage and archiving of documents/records on a regular basis.
Provide support to the senior management team, including organising and scheduling meetings and room bookings.
Undertake banking procedures and ensure donations are accurately recorded and banked.
Hospital & Online Shop
Process online orders for the shop in a timely manner.
Run regular reports for the Fundraising & People Team Leader relating to online sales.
Support the management of the online and hospital shop, ensuring they are stocked, and products are displayed in the best way.
Provide good customer service within the shop inside the hospital Atrium.
Cash up the till, ensuring sales are correctly recorded and takings are passed through for banking.
Database support
Process donations on the CRM database, liaising with fundraising teams to ensure this is recorded correctly, including from online platforms.
Produce analytical reports from the fundraising database system, for audit purposes.
HR support
Provide HR administrative support within the areas of:
· Recruitment, including coordinating the recruitment process and the induction of new starters;
· Ensuring all staff have a DBS in line with the Trust requirements;
· Administration of staff annual leave allowance and absence reporting;
· Creating staff correspondence letters, including pay award, furlough or other required communication; and
· Attending and minuting HR meetings where required.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Proven track record of handling cash and working with tight protocols around audits and procedures.
· Strong track record of customer relations.
Desirable
· Experience of working at a charity.
· Experience of using a CRM system or database.
· Experience of working with Shopify or other online sales platforms.
· HR experience or qualifications.
Skills and Attributes
Essential
· Commitment to principles of equality, diversity and collaborative working.
· Excellent communications skills, both verbal and written across a range of audiences.
· Ability to build strong working relationships.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Ability to work in a logical and organised manner.
· Ability to work effectively as part of a team as well as independently.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages, especially advanced use of Microsoft Excel.
Additional requirements
Essential
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
Desirable
· Willingness to occasionally work outside of normal office hours.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
We are currently recruiting for a Corporate Partnerships Officer to join our team to account manage a portfolio of partners and support our largest partnerships, ensuring excellence in relationship management to the highest standard. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
This is a key role within the Corporate Partnerships team, working collaboratively across the organisation. We work with a range of valued corporate partners and have ambitious plans to grow sustainable net income each year, to help the thousands of cats that need us. This role will help support the Partnerships Team achieve its income targets by providing high quality support for current partners, partner engagement and excellent stewardship. This role will manage a portfolio of partners to help implement the Corporate Partnerships fundraising plan and increase sustainable net income for Cats Protection as well as support the Corporate Partnerships team in developing new corporate partnerships and develop existing partnerships.
Responsibilities of our Corporate Partnerships Officer:
As Corporate Partnerships Officer you will help identify, research and cultivate relationships with existing partners and to help implement the corporate partnerships fundraising plan, aligned with the wider fundraising strategy.
You will hold responsibility for managing a portfolio of partners providing cultivation and engagement strategies which maximise their lifetime value, using corporate fundraising techniques and support the development of creative and compelling proposals for existing partners and develop inspiring and engaging communications.
You will support the Corporate Partnerships team with larger accounts and projects and the transition of new business accounts to the account management team, liaise with volunteer branches and centres in the implementation of national partnerships, manage the administration and marketing of Payroll Giving and keep concise records of partnership projects on the central database.
What we’re looking for in our Corporate Partnerships Officer:
- Experience of working in a volunteering or charity environment
- Corporate fundraising experience or charity background
- Understand high value fundraising principles, practices and processes, using verbal and written communication to engage, influence and motivate donors to give
- Ability to write compelling proposals
- Experience of using a CRM database
- Have excellent interpersonal skills and the ability to communicate effectively – orally and in writing, with a wide range of individuals both internally and externally
- Understanding of corporate fundraising principles, practices and processes, including ethical screening, VAT and logo
What we can offer you:
- salary of up to £30,781.96 per annum plus excellent benefits
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits
- Employee Assistance Programme
- and more
Join us as our Corporate Partnerships Officer. and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: Tuesday 9th April
Virtual interview date: 17th & 18th April
Applications may close before the deadline and interviews may take place prior to the closing date, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Location: Remote (UK based)
Salary: £34,200 (pro-rata)
Length of contract: Permanent
Hours per week: 22 hours per week (0.6 FTE)
Closing date: 18th April 2024
Interviews: 29th / 30th April
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Community Fundraising Officer role:
As Senior Community Fundraising Officer, the successful candidate will play an integral role in overseeing all income generation via community fundraising. The purpose of this post is to feed into strategy, providing guidance and direction to ensure that Community Fundraising continues to grow as an area of income and that all Community Fundraisers receive high-quality support and stewardship.
Key duties and responsibilities of the Senior Community Fundraising Officer:
-
Line-managing, leading and supporting a team of 2 Community Fundraising Officers
-
Developing and maintaining a strong network of working relationships with individual fundraisers and supporters.
-
Taking responsibility for income generation from various sources including:
- physical fundraising challenges
- non-physical fundraising events
- educational institutions
- community groups
- celebration fundraising (e.g. birthdays and weddings)
-
Ensuring oversight of Women’s Aid’s annual flagship fundraising event, the 1.7 Challenge, and any other mass fundraising events.
What we are looking for in our Senior Community Fundraising Officer:
-
At least 2 years’ experience of working in a professional fundraising role.
-
Experience of managing a portfolio of fundraising events for community fundraising.
-
Experience of working within a team and individually to achieve success; meeting or exceeding your financial targets.
-
Demonstrable experience of initiating cross-team working to achieve financial goals.
-
Experience of using a CRM database, such as Raiser’s Edge, Access Charity CRM, or Sales Force, to target and segment supporters.
-
Any experience of developing fundraising strategies for working with educational institutions, community fundraisers and faith groups is also desirable.
-
Ability to carry out thorough research to keep-up-to date with new fundraising opportunities.
-
Experience of managing a team.
-
Experience of maintaining and reporting against budgets and feeding into the teams KPI’s.
-
Excellent computer skills and experience using a wide range of computer packages, including Microsoft packages.
-
Excellent interpersonal, creative thinking and problem-solving skills.
-
Understanding of the role of Women’s Aid, of domestic abuse and the issues relating including the impacts on women and children.
Benefits of joining us as our Senior Community Fundraising Officer include:
-
Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays (pro-rata), with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
-
Valuable Pension Benefits: a generous 7% employer contribution.
-
Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
-
Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
-
Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
-
Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
-
Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address (Please clearly mark your name and the role title in the subject line of your email).
NB:
-
Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
-
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
-
We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
-
All posts, including remote posts, must be based in the UK.
-
Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
-
We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ROLE SUMMARY
The Global Grants and Engagement Manager is responsible for managing the Grants Programme of ProVeg International and leading the activities and staff within the ProVeg International Grants team. You will ensure the global grantmaking of ProVeg International aligns with its mission and goals, while also engaging with key players in the global plant-based movement, and raising funds for the Grants programme and other movement-building activities.
RESPONSIBILITIES
Grants Programme :
-
Team-lead for ProVeg Grants team, including direct line management of Grants Programme Manager.
-
Oversee quarterly grantmaking process, including reviewing and evaluating proposals, and providing recommendations aligned with ProVeg International’s grantmaking criteria.
-
Ensure that all grantmaking is aligned and approved by all decision makers, including CEO, funder network, and Board Members.
-
Oversee the team to ensure that all grants admin is fulfilled, including due diligence, and payment processing aligned with US regulations; accurately tracked grant records; queries are responded to timely, etc.
-
Oversee and optimise grantmaking process infrastructure, and regularly implement improvements as needed.
-
Oversee and optimise further capacity building initiatives developed for global grantee network
Stakeholder Engagement:
-
Research and identify potential grant opportunities from foundations, donors, and other sources aligned with ProVeg's mission.
-
Collaborate with internal teams to develop engagement strategies for stakeholders including donors, grantees, and supporters.
-
Build and nurture relationships with existing and potential donors, foundations, and funding organisations to cultivate support for ProVeg's programmes and initiatives.
-
Represent ProVeg at meetings, conferences, and events to promote our mission and establish strategic partnerships.
-
Develop and oversee strategies to engage with individuals and organisations through digital platforms, including social media, email campaigns, and virtual events.
Strategic Development:
-
Continue to develop the Strategy of ProVeg Grants Programme in alignment with ProVeg International’s global strategy and the wider plant-based advocacy/food system transformation movement.
-
Ensure alignment, communication and collaboration across ProVeg International’s wider network and global initiatives.
Monitoring and Reporting:
-
Track and evaluate grant programme’s performance against established goals and objectives, providing regular updates to stakeholders.
-
Prepare timely and accurate reports for funders, highlighting project achievements, impact, and financial accountability.
-
Monitor Grants Programme budgets, expenditures, and timelines to ensure effective utilisation of funds and compliance with funder requirements.
QUALIFICATIONS
-
Minimum of 4-5 years of experience in grantmaking and donor relations in the nonprofit sector is a must.
-
Bachelor's degree in a relevant field (such as nonprofit management, international development, communications, or related field). Master's degree preferred.
-
Highly organised and able to translate complex ideas into tangible and actionable tasks.
-
Proven track record of successfully securing grants from diverse funding sources.
-
Strong communication skills, including exceptional writing and editing abilities.
-
Demonstrated ability to build and maintain relationships with donors, partners, and stakeholders.
-
Excellent project management skills with the ability to manage multiple priorities and deadlines.
-
Experience working with databases and grant management software (HubSpot).
-
Passion for and commitment to ProVeg's mission.
-
Travel once per quarter for 4-5 days per trip will be likely.
Benefits of working with us
-
A strong organisational focus on personal development, with a designated training budget.
-
Provision of a work laptop.
-
Flexible, trust-based working arrangements and home-office arrangements.
-
Career-development support.
-
Mindfulness programme - free Headspace account
-
We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
-
And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
The client requests no contact from agencies or media sales.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking for a candidate to cover our Fundraising and Communications Manager’s maternity leave from the end of June 2024 until the end of March 2025. Your role will be to implement ASN’s fundraising strategy, working with volunteers and a small staff team to diversify and increase the charity’s income. You will focus on fundraising from trusts and foundations and major donors, as well as managing individual campaigns and overseeing ASN’s external communications.
We are looking for someone who is self-motivated and a team player, who can hit the ground running as part of a dynamic and growing organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Reports to:
Assistant Director, International Fundraising
Salary:
£38,000 - £43,000
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Be aware of GDPR and its implementation in European territories
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
Manager, Annual Fund
Contract type - Permanent, Full Time
Salary - 70,000- 75,000 CAD with excellent benefits
Primarily remote-based with occasional requirements to work out of the Ottawa office as needed.
We support and enjoy a remote working environment. Candidates must be based in Ottawa or Toronto
About WaterAid:
WaterAid Canada is a dynamic non-profit organization dedicated to transforming lives by improving access to safe water, hygiene, and sanitation in communities around the world. As part of the global WaterAid federation, we work tirelessly to create a world where everyone has access to clean water and sanitation. With a commitment to innovation and growth, we are seeking passionate individuals to join our team and contribute to our mission.
We celebrate, support, and encourage diversity and difference for the benefit of our employees, our mission, and the communities we serve. WaterAid is proud to be an equal opportunity employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
WaterAid is committed to the safeguarding and wellbeing of all individuals.
About the Team:
To fuel WaterAid's global mission and programs, the Philanthropy Team drives WaterAid Canada's efforts to increase impact through innovative, high-value partnerships with a diverse set of private, large family and corporate foundations, government, and HNWI and monthly, annual donors and leadership donors, and legacy giving.
As a member of the Philanthropy Team, the Manager, Annual Fund reports to the Associate Director of Philanthropy and works closely with the Head of Communications and Brand, Data and Donor Service Administrator, and collaboratively with the entire WaterAid team.
- Manage the development and operations of WaterAid Canada's individual giving portfolios, including annual, monthly, and leadership donors.
- Develop, implement, and maintain the annual and leadership giving stewardship.
- Plan and execute annual giving campaigns, including direct mail, digital acquisition, and third-party fundraisers.
- Development and implement strategies to enhance donor engagement, stewardship, and retention.
- Build and maintain strong relationships with existing donors through personalized communications and engagement initiatives, such as donor surveys.
- Develop, implement, and maintain the annual and leadership giving stewardship standards program to ensure that class leading donor relations standards are upheld.
- Utilize third party apps such as JustGiving, Gifts of Water, Echo age and create website content related to the annual giving campaigns.
- Oversee moves management; identification, cultivation, solicitation, and stewardship of a portfolio of leadership giving donors, consulting regularly with the Associate Director of Philanthropy on pipeline development.
- Contribute to the development of donor communications materials including customized accountability/impact reports, in collaboration with the Head of Communications and Brand.
- Work with print and mail-fulfillment vendors on project delivery.
- Work with the Data and Donor Service Administrator to identify cultivation, solicitation, and stewardship opportunities for monthly and annual fund donors.
- Collaborate with cross-functional teams within WaterAid Canada, such as with Communications and Brand, International Programs, Finance, Advocacy and Policy, Annual Campaign lead, and Database.
- Maintain strong relationships across the WaterAid International Federation; support WaterAid International to maximize global fundraising initiatives; represent and advocate for WaterAid Canada priorities within global fundraising working groups.
- Utilize data-driven insights to adjust strategies for optimal performance
- Minimum three years of experience working in a fundraising, donor relations, or stewardship capacity, particularly in an annual giving portfolio.
- Exceptional tact and diplomacy.
- An acumen for identifying philanthropic motivators and driving them to action.
- An entrepreneurial and collaborative work ethic.
- Exceptional verbal and written communication skills (in English, French is an asset)
- A good understanding of fundraising databases, particularly Raiser's Edge / NXT.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
- Donor-focused lens throughout fundraising cycle.
- Excellent communication skills and a proven ability to listen and engage with authenticity, as well as the ability to distill strategic or programmatic information to new audiences.
- Ability to craft compelling appeals through individual and mass communications.
- Knowledge of the international development sector a strong asset.
- Proven ability to exercise discretion and sound judgement to maintain confidentiality; commitment to upholding honest & ethical practices to ensure the safeguarding of people and organizational assets.
- Proficiency with MS Office (Word, Outlook, PowerPoint, Excel) as well as a CRM (Raisers Edge / NXT);
- Proficiency in using Mailchimp.
- Flexibility to work across time zones, with varied work hours, and maintain a healthy work/ life balance with supports in place.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
To apply for this post, you must be able to demonstrate your eligibility to work in Canada.
Closing date: Application will close at 11:59 PM
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This new Legacies Manager role is an exciting opportunity to deliver Speech and Language UK's first proactive legacy programme, which is a key part of their new strategy.
For 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. Speech and Language UK helps children with communication disabilities and provides a unique combination of specialist therapy, teaching and care for children, information for families, and training for teachers and other professionals.
To deliver their new strategy, the charity have created several exciting new roles, all aimed at embedding a relationship fundraising approach to engaging and inspiring institutional, high net worth and long-term supporters.
As Legacies Manager, you will develop, manage and grow the organisation’s legacies portfolio, including securing legacy pledges and stewarding donors who have chosen to leave a legacy gift.
There is an option to work remotely (UK-based) or hybrid (2dpw in Islington office) for this 21 hours a week, part-time role – please discuss options and FTE implications with Joe.
As Legacies Manager, you will:
- Work alongside the Head of Philanthropy and Partnerships to develop and implement Legacies operational plans to maximize income in line with agreed targets
- Lead and manage relationships with legacy supporters to achieve and exceed income targets
- Provide insight and learning so that the charity can optimize its initiatives both in lifetime-giving and legacy fundraising
- Build and maintain excellent relationships with a portfolio of actual and potential legacy supporters
Ideal skills and experience:
- Proven track record in legacy giving
- Demonstrated success in developing and maintaining relationships with legacy supporters
- Strong understanding of relationship fundraising and legacy giving, including the latest trends and opportunities
- Passion to support Speech and Language UK’s mission and values
Benefits include:
- 28 days per year (including 3 Christmas closure days) plus all bank holidays. 2 additional days annual leave after 5 years’ continuous service
- Life Assurance – x4 annual salary
- Perkbox – Online and instore discounts ranging from retail to restaurants, cinema tickets and fitness.
- 24/7 employee assistance helpline, up to 4 structured counselling sessions, wellbeing resources and much much more!
- Free annual flu vaccinations
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to help us create, support, educate and inform an inclusive community of healthcare professionals, and all parts of society, about the principles and practice of compassionate, holistic medicine and health care?
At the BHMA we recognise that health, social justice and climate justice are intertwined. We hope to effect change in the world through empowering our health professionals to look after themselves and their patients better, so that we can all look after the planet better.
We believe it is time to reach a wider audience to inspire them with the understanding of the importance of holism and holistic and compassionate healthcare. We are looking for someone with passion and dedication who will help us achieve this.
About our charity
The British Association for Holistic Medicine and Health Care (BHMA) is a charity, with a small team, dedicated to promoting holism in healthcare. We are a membership organisation that is 40 years old this year and has produced a respected journal for over 20 years.
Role Overview & Aims
We are looking for someone who will drive the BHMA into a new phase of growth. Someone with passion and dedication who will believe in our purpose and help us achieve this. We want to grow our reach and find new members, journal subscribers and people to enrol on our course. We also want to start producing professional webinars and podcasts in the run up to our conference this Autumn. We would also like to streamline the administrative running of the BHMA to make it more efficient and sustainable, whilst growing our income streams.
How we work
The BHMA operates as a remote team however the hub is in the Bath/Bristol area with our AGM & a conference to be held near Bristol in 2024. We have 2-3 evening Zoom meetings per month and our remote administrator works mornings.
You will work from home using your own computer, however occasional face-to-face meetings would be a bonus.
Roles & responsibilities
Main duties:
-
Liaise with the trustees and attend meetings to provide regular updates on the ‘health’ of the charity and to share your vision for strengthening marketing and operations.
-
Identify risks and opportunities and work with the Trustees to promote the charity’s vision and implement change.
-
Governance - ensuring the charity adheres to data protection policies,the requirements of the Charity Commission, and any other legal requirements
-
Being responsible for all administrative and operational functions of the charity - delegating where appropriate to the administrator/marketing assistant.
-
Designing and implementing a marketing and communications strategy to primarily build and retain memberships and subscriptions.
-
Supervising our remote administrator/marketing assistant
-
Supervising and motivating our student ambassadors.
-
Organising & innovating
Day to day activities:
-
Website updates and improvements and web optimisation/SEO.
-
Implementing social media campaigns.
-
Implementing referral marketing campaigns.
-
Simple podcast/video editing and uploading.
-
Writing and editing digital content.
-
Leveraging the networks and influence of our trustees/ambassadors and student ambassadors.
-
Creating a role and sense of purpose for our student ambassadors.
-
Promoting our key offerings: Student essay competition, Conference, Events and affiliate events, Our Professional Development Course, BHMA membership, and our Journal of Holistic Healthcare.
-
Implementing and improving customer service/onboarding protocols/customer retention.
-
Nurturing BHMA member communities.
-
Membership data collection and analysis.
-
Writing newsletters to members and non-members
-
Networking and looking for collaboration opportunities.
-
Financial management - initiating payments and overseeing finances.
-
Submitting financial reports & gift aid to the Charities Commission.
-
Contributing to the annual report presented at the BHMA AGM.
-
Organising monthly trustee meetings, taking minutes and preparing agendas (in consultation with the Chair) and reports in advance
For further information please see our job description attached below.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3000 children in 2023-24.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
For more information please visit our website and watch this short video!
Job Summary
Chapter One is seeking a West Cumbria Programme Manager who is an excellent communicator and is able to both motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around West Cumbria. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should detail:
1) Tell about your relevant experience and why you’re interested in this role at this point in your career.
3) Your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
4) Tell us about how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
Fundraising Manager
We have an exciting opportunity for an experienced Fundraising Manager to implement the fundraising strategy for an important charity.
Position: Fundraising Manager
Location: Remote with some travel required for in-person meetings and events
Hours: Part-time, 28 flexible hours per week
Contract: 12-month fixed-term contract with opportunity to extend
Salary: £35,200 per annum for 4 days per week
Benefits: 3% employer & 5% employee pension contribution, 24 days personal annual leave, plus bank holidays, with additional discretional leave days at the convenience of the organisation, remote working, and staff development through training and coaching.
Closing date: 3rd April 2024 at 9am
Interview date: Will take place online on the 11th of April 2024
About the role:
The purpose of the Fundraising Manager’s role is to develop the role and fundraising strategy of the organisation. You will support the CEO with creating the role, strategy, systems, and activities of income generation for the organisation. You will lead in securing funds from trusts and foundations through grant applications and develop the individual giving campaign as well as leading the growth and future development of new income streams from individuals, corporate partnerships, and other sources. Within all of this, you will oversee the strategy to grow the Fund HER pot of funds that are growing to distribute to women candidates preparing for future elections.
Key responsibilities will include:
- Work with the CEO throughout the contract to design the role of Fundraising Manager as we develop strategy, systems, and activities within the parameters of a 28-hour working week.
- Develop a fundraising and business development strategy, including individual giving, third sector and statutory bodies to move us towards greater sustainability and diversity of income streams.
- Develop a specific Fund HER strategy to build the pot of funds for us to distribute to women candidates preparing for future elections.
- Work with the CEO and wider team to organise any income generation events as articulated in the strategy.
- Achieve agreed grant income targets through writing successful grant applications and tenders.
- Maintain an up-to-date working knowledge of funders and their criteria, through the ongoing research of potential trust and grant funders.
- Maintain excellent relationships with current funders and develop strong relationships with new and prospective funders to prompt ongoing and increased giving.
- Work closely with the CEO to ensure that funders receive accurate outcomes and impact-focused reporting information within agreed timescales.
- Develop, maintain, and update the organisation’s grant funding database.
About you:
The ideal candidate will be resourceful and organised with great attention to detail. You will be flexible and enjoy variety, with strong people skills to build great relationships with the organisation’s community, funders, and many stakeholders. You will be process-orientated with a proven track record in project management. You will love what you do, have a passion for feminism and community and love the collaborative nature of a creative working environment. You’re a team player but have an entrepreneurial spirit running through your veins which means you transform an idea or a brief into something new and innovative.
You will be a proactive, efficient, and organised individual with excellent coordination and administration skills You will be based in Britain, happy to work remotely and travel to in-person meetings when required.
Essential Criteria:
- Experience in fundraising leadership and identifying new funding opportunities.
- Experience in fundraising and strategic planning.
- Track record of relationship development with funders.
- Track record of effective reporting to funders.
- Achievement of personally agreed fundraising targets.
- Experience in working successfully on multiple projects at the same time.
- Up-to-date awareness and understanding of non-profit fundraising.
- Knowledge of legislative frameworks and good practices that support fundraising management.
- Excellent oral, written, and presentational communication skills.
- Ability to utilise a wide range of management skills and techniques to ensure the effective use of resources and so enable successful project delivery.
- Ability to prioritise workload, plan and organise and ensure that deadlines and agreed targets are met.
- Ability to work independently and use own initiative.
About the organisation:
The employer is a tiny but mighty organisation that works to motivate, support & equip women in all their diversity to stand for elected office in all spheres of Government, providing them with the knowledge, confidence, and skills they need to do it. We demystify the process of standing for elected office and motivate women to create action plans for standing through free workshops and online resources. Whilst our work may appear political at first glance, it isn’t. This work is about women.
The very foundation of our organisation’s existence is prefaced on the fact that we are working with women from all the mainstream political parties and independents. We take no policy position on anything and ensure that we are sharing the stories of women from across the political spectrum to remain completely neutral. Our values define it and our funding and reputation would be at risk were we ever to consider demonstrating a preference for women of one political ideology over another.
How to apply:
Write a one-page summary telling us about fundraising campaigns you have run and what work you have done that is relevant to this work setting out the experience (including work, voluntary, and lived) you would bring to the role and how you hope to gain from the experience. Please ensure your summary explains clearly why you have the experience and skills needed to get the job done!
You may also have experience in areas such as Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Income Generation, Senior Community Fundraiser, Area Fundraiser etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are currently in search of a dedicated Association Manager to join the Association of Master Upholsterers and Soft Furnishers (AMUSF). This role presents an opportunity for a creative thinking individual with excellent organisational and communication skills to contribute significantly to the success and growth of our organisation.
Working Hours: This is a full-time position (40 working hours). Flexibility is integral to this role, with occasional weekend and evening work. The Association values a two-way flexibility approach and is open to exploring different working models.
Salary range: approx. £30,000 per annum subject to experience and qualifications with a potential 10% annual bonus tied to predefined criteria.
Location: Remote / home based
Additional Benefits: Nest pension scheme and Access to fabric buying scheme
We believe in creating an environment that values both your professional contributions and personal well-being. If you are looking for a role that offers flexibility and an autonomous work environment, we encourage you to apply and become an integral part of our team.
Role Overview:
Your primary responsibility will be to ensure the effective implementation of Board policies, contributing to the development and seamless operation of AMUSF. Working remotely, you will have the autonomy to lead initiatives independently.
Key Responsibilities:
· Promotion and Outreach: Foster the visibility of AMUSF among upholsterers, soft furnishers, and the broader public. Implement strategic marketing initiatives to establish AMUSF membership as a hallmark of professional competence.
· Digital Presence: Oversee the maintenance of the website and member database, ensuring they are consistently updated. Manage the distribution of monthly newsletters, maintaining relevance and quality.
· Development Initiatives: Proactively identify and implement strategies for the continuous development of AMUSF, considering improved services, effective communication, and advocacy opportunities. Establish a strong connection with members through visits and collaborative efforts.
· Membership Acquisition and Quality Assurance: Develop and implement efficient systems for handling inquiries from prospective members. Drive membership acquisition with the aim to double membership in the next 2 years. Oversee the assessment of new and existing members, ensuring adherence to quality standards.
· Complaints Management: Take charge of the complaints system, ensuring timely responses, informal resolutions, and formal assessments when necessary. Navigate diplomatically through communication with both complainants and members.
· Training provision: Collaborate closely with the Director of Training to support and maintain the training centre qualification system as well as the training assessment process ensuring alignment with our high standards.
· Operational Oversight: Manage day-to-day operations, including task delegation and handling of routine activities. This role is supported by an administrative position.
· Committee Participation and Board Management: Actively participate in relevant committee meetings, evaluating the ongoing value of AMUSF's representation. Serve as the secretary to the Board, ensuring efficient organization and follow-up actions.
· Event Coordination: Arrange and oversee the Annual General Meeting and Ordinary General Meeting, ensuring compliance with statutory requirements.
Skills Required:
· Effective communication skills, verbal and written
· Excellent organisational skills including event and project management
· Experience in proactive selling and marketing
· Strong customer service skills
· Strong IT and administration skills
· Interest and /or training in upholstery and soft furnishings
· Prior experience in a managerial role desirable
Why Join Us:
AMUSF offers a unique opportunity to be part of a community dedicated to excellence in upholstery and soft furnishing. We are seeking an engaged collaborator who can build effective working relationships to contribute to the organization's continued success.
The client requests no contact from agencies or media sales.