Database manager jobs
About the Role
Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
What you’ll do:
- Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
- Oversee income and data processing, enquiry handling, and complaint management.
- Drive continuous improvements in systems, processes, and supporter experience.
- Monitor KPIs, report on performance, and implement service enhancements.
- Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
- Collaborate with teams across MAP to deliver supporter-focused solutions.
About You
What we’re looking for:
- Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
- Strong people management skills, with the ability to coach, motivate, and develop teams.
- Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
- Experience improving processes and meeting/exceeding service level agreements.
- Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
- CRM experience (Microsoft Dynamics desirable).
Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels
(written, verbal and digital), supporting the team to continually improve interactions with
supporters.
- Be responsible for translating complex organisational and campaign information into
clear and actionable briefs, messaging, scripts and training resources for the team.
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are
heard across MAP’s teams.
Team Leadership and Development
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe
environment where the team can do their best work, learn and collaborate.
- Line manage the Supporter Care and Database Assistants – set clear objectives and
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and
supporting their wellbeing.
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in
delivering exceptional supporter care and acting as the first point of escalation.
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great
interactions with every supporter who emails, calls or writes to us.
- Regularly review, monitor and report on KPIs, including the speed and quality of
interactions. Identify trends, opportunities and risks and be responsible for
implementing timely and appropriate adjustments where necessary.
- Be responsible for submitting complaint and feedback reports and information for
quarterly reporting to the SMT and board.
- Presenting quarterly reports more widely across MAP and proactively share feedback,
complaints and compliments with relevant colleagues.
- Adopt a culture of continuous improvement, leading and supporting the team to
develop processes to better meet SLAs and supporter needs.
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to
troubleshoot non-technical issues and provide a high level of support and training to the team. Cross-organisational collaboration
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management.
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider
Compliance and risk management
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations.
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice.
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust.
General responsibilities
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities.
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences.
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively.
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers.
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context.
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable).
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel.
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging.
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives.
- An ability to apply awareness of diversity issues to all areas of work.
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within
the person specification
The client requests no contact from agencies or media sales.
We are seeking a Head of Supporter Engagement to join our dynamic team. In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance our Public Fundraising Programme, which covers Individual Giving, Lottery, Challenge Events and Legacy income. Having invested in the team’s capacity, we aim to grow income from c. £1m to £1.8m over the next few years. This in the broader context of a total voluntary income target for the charity of £5m-£6m.
The Head of Supporter Engagement leads a team of seven which includes three direct reports: Community Fundraising Manager, Individual Giving Manager and Database Manager. As part of the senior leadership team within the Fundraising & Communications Team, you will contribute to the wider leadership and decision making in the department, acts as a role-model for our values and build strong relationships outside our team, such as with Finance and the Care Team (service delivery).
You will play a key role in building and maintaining relationships with existing and prospective supporters of Noah’s Ark. You will ensure our supporters have the best supporter experience possible, to make them feel engaged and motivated, valued and informed about the impact of their donations. You will be responsible for developing implementing strategies for donor acquisition and retention, managing communications with our supporters through various channels. You will have a great degree of freedom to innovate and bring creative flare to our programmes, building your decisions on solid data, donor insight and best practice.
ABOUT YOU
You will be a dynamic, agile, dedicated, reliable and highly organised professional ready to play a significant role in growing income. An exceptional communicator with exemplary line management skills who is hands-on and leads by example. You will have demonstrative experience in people and programme management within Public Fundraising, with an impressive track record of success. You will welcome a challenge, thrive on responsibility and be able to keep a cool head under pressure. You will be friendly and empathetic with a collaborative mindset to achieve to ambitious goals.
We encourage you to apply if:
- You are an experienced manager, with extensive skills in Public Fundraising / Supporter Engagement
- Have proven yourself to be an incredibly effective manager (people and programmes)
- Are keen to grow professionally and believe you could thrive in our award-winning team
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
We help children who are seriously unwell make the most of every day





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Assistant Manager
Full time, permanent contract with an option for some hybrid working.
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.
The Role – Individual Giving Assistant Manager
The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.
Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).
We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.
They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.
We’re looking for someone who can:
- Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
- Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
- Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
- Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
- Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
- Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
- Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
- Reporting and Analysis: Track fundraising progress and report on KPI’s
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Permanent Contract
- 40 hours per week
- Salary – £30,000 per annum
- Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
- 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
- Pension scheme with generous employer contributions up to 9%
- Healthcare plan and employee assistance programme.
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
- Cycle to work scheme.
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
Our Requirements
- A demonstrable track-record in individual fundraising and/or high-level customer service
- Experience of using a database to manage and track donor gifts, relationships and pipeline
- The ability to create exciting and compelling fundraising campaigns across a range of different channels
- Skilled in managing and developing a portfolio of funders and meeting fundraising targets
- Experience in developing and building long-term donor relationships
- Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
- Proven experience of delivering consistently high levels of supporter care
- Experience in curating and managing stewardship events
- Experience of prioritising and balancing a busy workload
- Experience of working closely with other fundraising streams
Although not essential, the following would be desirable:
- Strong working knowledge of Individual Giving, fundraising regulations and best practice
- Ability to recognise the needs of differing stakeholders
- Ability to manage varied tasks and workload
- Ability to work well independently and under pressure
- Highly organised with exceptional attention to detail
Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Are you an experienced UX/UI Designer with a passion for great design and a heart for justice?
We are looking for a UX/UI Manager to join our Digital Experience Team. You will oversee the end-to-end design process, ensuring Tearfund's digital experiences meet user needs and busines goals. You'll be line managing a UX/UI and graphic designer and working to create seamless digital experiences for our key audiences.
The successful candidate will have experience of:
- Leading a team in creating high-quality digital designs for web and mobile platforms.
- The full design lifecycle: research, wireframing, and prototyping to final UI implementation.
- Overseeing user research, including interviews, surveys, and usability tests.
- Collaborating with cross-functional teams to ensure designs align with brand and strategy.
Our ideal candidate is someone with:
- Expertise in design tools such as Figma and Adobe.
- A strong understanding of user-centered designand accessibility best practices.
- Excellent communication skills and the ability to mentor and manage a team.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you'll be required to work from a designated Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
We are seeking a highly motivated and organised individual to join our team as a Community Fundraising Officer to cover the North of the UK. Please note: Full Clean Driver’s Licence is essential for the role
In this role, you will be an integral member of the Events and Community Fundraising Team. You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
Your responsibilities will include supporting the Community Fundraising team, with administration as well promoting fundraising products and campaigns, providing an inspiring supporter journey to our fundraisers, and handling and reporting on data.
You will have the opportunity to learn community fundraising skills, multi-channel marketing and supporter journey techniques as well as developing strong admin processes which support the growth of income across the team.
In this role, you will need to be self-motivated and adaptable to the needs of a fast-moving team and workload. Autonomy and creativity will be vital. As the face of the charity, building strong relationships with colleagues and supporters will be essential, as you collaborate with different teams and stakeholders.
You will be responsible for providing a fulfilling and memorable experience to valued supporters. Travel within the region will be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends).
Main tasks and responsibilities
1. Fundraising Support
· Check current platforms to collate daily registrations and assign to appropriate region
· Manage Facebook donation report through GivePanel
· Monitor Community Fundraising email inbox, contact supporters and fulfil fundraising pack requests
· Assist with the regional running portfolio and steward runners
· Answer and respond to enquiries on the fundraising hotline
· Assist the community fundraising team with admin, marketing, and stewardship
· Manage our offline fundraising materials through our fulfilment partner, ordering replacement materials when needed
· Contribute content for regional social media
· Ensure all fundraising activities operate within best practice, regulatory guidelines and comply with health and safety requirements
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and other relevant legislative requirements.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Remote with travel across the North of the UK
Closing date: Sunday 24 August
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role..
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
Are you a fantastic leader who is passionate about supporting young people into employment in the Health and Social Care sector?
The King's Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes.
This role incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector. We need a fantastic leader to help us achieve our ambitions across East Midlands- with particular focus on Nottingham and Nottinghamshire, Derby City, Leicester City and Peterborough, and ensure the success of our Health and Social Care programmes and partnerships.
This role will involve leading a small team of delivery staff working to support young people in the East Midlands. We are passionate about flexible working but it’s worth being aware that this role will be based across Nottingham, Derby, and Leicester, and you will be required to travel across the patch to support your team and our delivery partners.
As part of the Leadership Team, you will be responsible for overseeing the delivery of our Health and Social Care programmes, in line with contractual requirements. You will lead the Health and Social Care team to develop and implement our delivery plan and ensure we meet targets, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
A background in employment-based programmes and/or knowledge of the Healthcare sector would be great as well as the ability to build and sustain stakeholder relationships and inspire colleagues.
To be successful in the role of Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.
If you are up for a challenge and working in a great team, we would love to hear from you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Workforce Officer
Helping our most inactive communities become and remain physically active is challenging. As our Workforce Officer you’ll play a pivotal part in building the support systems and opportunities that communities need to move more.
This new role is ready to be shaped by someone with the skills and passion for developing people and the role physical activity can play in supporting physical and mental wellbeing across Hampshire and the Isle of Wight.
Pay and Benefits
- Full time role (35 hours per week)
- Salary range £25,700- £32,500
- 25 Days holiday (plus bank + public holidays)
- Flexible hybrid working
- 10% Employer pension contribution
Role Highlights
You’ll be operationally supporting the workforce to develop their skills and mindsets, so they are better able to support communities to move more. This will include
- Organising and hosting learning opportunities
- Developing and coordinating networks of professionals
- Recording evidence of what’s working and what’s not and developing it into insight for the sector to learn from
- Supporting the workforce to find and apply for funding opportunities
Not every day is the same when you’re working at Energise Me. How could it be – there are so many people involved in supporting communities to be more active. As well as the Energise Me team, you could be working with volunteers, coaches, clubs, local authorities, charities and health professionals, across Hampshire and the Isle of Wight.
Other Things to Know
We offer great flexibility as an organisation. We’re in the office two days a week, and make sure we’re all in on a Tuesday so we can meet as a team. The rest of the week you can work from the office or home – it’s up to you.
We work in communities across Hampshire and the Isle of Wight, travel across the county will be expected as part of the role.
The role is part of our Workforce team. You’ll be supported by the Workforce Manager and the rest of the Energise Me team to grow and develop your own skills and knowledge.
We’re part of a network of 42 Active Partnerships across England, supported by Sport England and connected to their system partners. These also provide opportunities for networking, learning and development.
We tackle the things that prevent active lifestyles, so everyone can improve their health and happiness by moving more.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in Central Asia including Pakistan. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management
Main duties and responsibilities
· Project Identification and Evaluation
o Focusing on Central Asia. evaluate project applications for alignment with BA's mission, feasibility, risks, issues, and impact. This includes assessing comprehensive project plans, their objectives, timelines and budgets.
o Form part of the disaster response team for Barnabas Aid
- Assist in identifying potential partners and projects that support persecuted and suffering Christians.
- Assist in demographic research on the region.
o Assist in presenting proposals to the Projects & Disbursement sub-committee for their deliberation and decision-making.
· Grant Administration
o Oversee the administration of the grant-making process, from initial proposal evaluation to monitoring and final reporting upon completion of projects.
o Ensure that approved projects comply with BA’s internal policies, quality standards and regulatory requirements in the UK and the partner’s country.
o Monitor and evaluate the effectiveness of funded projects, ensuring adherence to project plans and budgets.
· Stakeholder Engagement
o Support the Projects Manager in maintaining relationships with project partners and other key stakeholders.
o Communicate regularly with project partners to provide guidance and support during the application process, and implementation stage once proposals are approved.
· Budget Administration
o Provide support in tracking the region’s budget and expenditures, to ensure financial accountability and transparency.
o Assist in the preparation of regular financial reports and updates for senior management and other stakeholders.
· Reporting and Documentation
o Maintain comprehensive project documentation, including agreements, reports, and correspondence.
o Maintain the projects database for all records related to the region and prepare reports as required.
- Monitor, evaluate, and report on approved projects in the region.
- Schedule meetings, take minutes, and keep records of meeting minutes.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid.
Knowledge, Skills and Experience
Essential
· 1-3 years of experience in administration in a similar role, preferably at a charity.
· Fluency in English and one of the following Urdu, Russian, Farsi or Turkish
· Diploma in Business Administration, Project management, or a related field.
· Proficiency in MS Office suite and online applications.
· Excellent verbal and written communication skills and ability to interact with a wide range of people from different backgrounds.
· Strong organizational and time management skills.
· Strong attention to detail.
· Good team player who works well as part of a diverse team.
· Ability to multitask and work under pressure to meet deadlines.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.
You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.
You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.
This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.
Responsibilities
- Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
- Develop and monitor budgets with Director and Treasurer.
- Work with external bookkeeper and accountant on accounts and grant reporting.
- Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
- Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
- Coordinate HR tasks such as recruitment, payroll, and expenses.
- Manage subscriptions for IT systems, business rates, rent, and insurance payments.
- Organise logistics for London-based artist residency award.
- Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
- Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
- Support communications, organisational announcements, and strategic development with the Director.
Person Specification
Essential:
- Experience in an operations or management role, preferably in a charity context.
- Strong organisational, financial, and project management skills.
- Knowledge of UK charity governance and compliance requirements.
- Confidence with financial systems, budgets, and reporting.
- Excellent communication and interpersonal skills.
- Ability to balance strategic thinking with hands-on delivery.
- A collaborative, flexible, and problem-solving mind-set.
Desirable:
- Professional qualifications are desirable but not required.
- Experience liaising with international donors.
- Experience working with a small team or start-up environment.
- Familiarity with or experience of a fundraising context.
- Interest in and passion for the arts.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Volunteers are the backbone of our operation at FareShare South West (FSSW). We have over 350 volunteers from a myriad of backgrounds, who make up 90% of our team. The volunteers help with every aspect of the operation, from driving vans, picking orders, to administrative duties. FSSW has built a successful volunteer programme which supports a wide demographic of people and multiple motivations for volunteering. This role will take a lead on all aspects of recruitment, retention, and development of our volunteer programme during this exciting time in the charity as we expand.
Duties and Responsibilities
Volunteer Recruitment
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Work with the Communications and Volunteering teams to actively promote the volunteer programme across Bristol
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Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners; taking a lead in the delivery of corporate volunteering events
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Use and improve on existing processes to manage recruitment from initial enquiry through to successful onboarding of prospective volunteers and partners
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Develop outreach activities to increase diversity, social impact, and community engagement
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Work with Head of Employability & Volunteering and the wider team to ensure sufficient dependable volunteers to meet the operational needs, working to KPIs
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Work with the Volunteer Coordinators to identify fluctuations in the volunteer rota, and action accordingly
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Work with the Head of Employability & Volunteering and Volunteer Coordinators to identify tasks/roles/needs to inform a recruitment strategy for the future
Volunteer Retention:
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Enhance the existing volunteer retention programme
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Work in collaboration with the Plymouth Volunteering Team to ensure alignment in the delivery of the organisational strategy
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Work with the Head of Employability & Volunteering and Head of Operations to ensure the delivery of high-quality volunteer induction and training
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Analyse and monitor volunteer retention, noting reasons for moving on and developing strategies to improve retention where required
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Develop volunteer roles in conjunction with the Operations Teams
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Build upon and establish new referral partners and recruitment platforms/streams
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Support the Head of Employability and Volunteering to ensure all Volunteer policies and processes are up to date, and training is given to staff to uphold them
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Work with the Employability Team to create routeways into volunteering
Administration, policies, procedures, and risk management
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Support the Head of Employability & Volunteering to develop and maintain volunteer policies, procedures, and risk assessments
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Ensure volunteers are adhering to FSSW's Code of Conduct, facilitating meetings with volunteers if necessary, conducting relevant risk assessments, and following safeguarding measures
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Ensure the Volunteer Coordinators are sufficiently trained in the CRM system (Salesforce) to keep up to date in line with GDPR
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Work with the Volunteer Coordinator/s to ensure FSSW’s databases are up to date with volunteer information, including skills, availability, and contact details/preferences
Person specification – knowledge, skills, experience, and values
It is not expected that the successful candidate will have all of the following criteria. FSSW is committed to helping individuals develop professionally and personally. The following are desirable criteria:
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Experience in data informed recruitment and retention of volunteers or employees
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Experience in developing and implementing policies, procedures, programmes and strategies
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Experience of risk management and safeguarding vulnerable adults
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Experience in providing supportive, motivational, structured team leadership for people with a range of life experiences, including supervision, target setting and performance management
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A working knowledge or direct experience of the voluntary sector
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Excellent communication, presentation, and interpersonal skills to establish and develop positive relationships with volunteers, external partners and beneficiaries
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Excellent organisational, IT and time management skills to prioritise work, handle conflicting demands and meet tight deadlines in a fast-paced environment
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Ability to produce high-quality data with evaluation and strategic actions
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Commitment to and experience in supporting people of all ages and backgrounds to thrive in line with diversity, equity and inclusion policies
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
HRA/HR/UK-R1
Position title:
HR Assistant
Reports to:
Head of HR
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
NB:- We are open to discuss Flexible Working Arrangements
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £31,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 3rd September 2025
Approx. Interview & Role Commencement Date(s):
Interviews: as and when suitable applicants are identified
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online or Telephone Interview with Muslim Hands; therefore, please include your contact number and familiarise yourself with MS Teams and Zoom prior to submitting your application.
Other Information:
Please see Full Person / Role Specification.
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office is in Nottingham with frequent fundraising events and activities held throughout the United Kingdom. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Main Responsibilities:
The HR Assistant will work closely with line manager as part of the HR team to provide effective administrative and operational support across all HR functions. The role will be responsible for assisting with the day-to-day activities of the HR department, ensuring smooth operations, accurate record keeping, and timely delivery of HR services, while progressively taking ownership of routine administrative and coordination tasks to maintain high standards within the department.
This role would suit someone who thrives working in a fast-paced environment and who enjoys facing challenges; often working to tight deadlines.
NB:
- Deadline for applications is 3rd September 2025,however, we reserve the right to end the application procedure early should the right candidate(s) be found.
- We are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship
- Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Do you have a passion for people and the systems that support them? Are you looking to use your HR expertise to make a meaningful impact within a faith-based international NGO?
We are looking for a skilled and proactive People Services Manager to lead and support the delivery of high-quality people operations across our international programmes. This is a key leadership role within our People & Culture team, focusing on operational excellence in areas such as HR systems, contracts, onboarding, and compliance.
About You
You'll be an experienced HR professional with:
- Strong knowledge of HR systems and operational HR practices
- Experience working in international contexts, preferably within the INGO or humanitarian sectors
- Proven ability to manage cross-cultural teams and complex workflows
- A collaborative approach with excellent communication skills
You'll manage a small UK-based team and collaborate with HR colleagues and leaders around the world to provide a consistent and service-driven people experience. This is a fantastic opportunity to combine your HR expertise with your passion for global justice and Christian mission.
If this sounds like the perfect role for you, we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
All applicants must be committed to Tearfund's Christian beliefs. The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.
As a Trusts and Grants Manager you will:
- have experience in trusts and grants fundraising
- have experience of building relationships with donors and colleagues
- have experience in account managing a portfolio of grants
- have experience in using CRM databases
- have knowledge of major donor pipeline development
- have strong IT skills including Microsoft Office
- have excellent written and oral interpersonal skills with a donor focused approach
- have the ability to deliver pitches and proposals
- have strong project management skills
- have strong organisational skills and be self-motivated
- have a passion and commitment to the mission of RAD and an appreciation of the arts
We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.
In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.
The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.
Please let us know if you have any access needs for the interview.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a key member of the programmes team, the post holder will be responsible for planning and implementing a portfolio of impactful programmes across Africa, Asia, Latin America and Europe using sport as a development tool for social change.
They will be responsible for managing a diverse sport for development portfolio, providing high level programme support, financial oversight, monitoring and evaluation technical expertise and capacity building support to our global implementing partners. This role will involve working closely with the Senior Programmes and Grants Managers, aiming always to ensure Sport for Good makes progress towards its Vision.
KEY RESPONSIBILITIES
- To develop and manage a caseload of grants, including institutional and internal grants. This includes assessing competencies of organisations and developing organisational plans with grantees
- To support the ongoing development of grantees through capacity building, and providing networking opportunities
- To support the Sport for Good Development Team in their applications to institutional funders, trusts and foundations, providing input and advice as requested
- To ensure grant-management requirements for Sport for Good and external funding are met successfully
- To work closely with grantees responsibly to source narratives of individual and community transformation to support development of donor relationships and communication
- To provide good customer care to grantees, maintaining regular but appropriate contact and safeguarding their interests
- To undertake monitoring trips, conducting site assessments to international and UK based projects
- To source new, innovative projects in line with Sport for Good’s funding criteria
- To assist in raising the standards of child protection within Sport for Good’s portfolio
- To update the database and to analyse data from reports and write up recommendations for senior management and/or board consideration
KEY REQUIREMENTS
- Minimum of 3 years’ experience from working in a charity or foundation with focus on international development
- Experience of submitting successful funding proposals to institutional donors and trusts and foundations
- Strong track record of successful management of all reporting requirements associated with grants received from third parties
- Good project management skills, with experience delivering or grant-managing projects internationally; able to work on multiple tasks and to prioritise these to meet deadlines
- Affinity to sport, understanding of sport as a power for development
- Excellent attention to detail and ability to work on own initiative
- Basic budgeting and financial management experience, able to understand the link between finance and operations
- Ability to work cross-organisationally with multiple stakeholders in the realisation of shared goals
- Confident communicator and convenor, particularly in written reports, external communications, presentations and with people whose first language is not English
- Strong interpersonal skills to build and maintain relationships to achieve objectives with international partners
- Written and oral fluency in English is required
- Fluency in a second language (in addition to English) is required, preferrably French
The client requests no contact from agencies or media sales.