Database Officer Jobs in Guildford, Surrey
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Yes to Life empowers people with cancer to make informed decisions about their care options. For almost two decades, we have provided evidence-based information to those in need.
We believe in the benefits of a positive approach. Of course, a cancer diagnosis is frightening, but instead of talking about ‘victims’ and ‘battling with disease’, we feel that forward-looking optimism is crucial. We have seen the realistic hope that results from gaining access to information, and from being empowered to explore your individual needs and make your own choices to manage your condition, as you see fit.
Our role is to help people to decide what they want to do to help themselves – by providing information and referring them to qualified experts – and then to support them in their chosen path.
2024 marks the celebration for a very special year. Our 20th Anniversary Year, and we are looking for an enthusiastic community fundraiser to engage with donors and fundraisers to help with all the events that will happen during the year.
Job purpose
- To represent Yes to Life work, vision, and mission through the delivery of campaigns and fundraising initiatives.
- To work across the different fundraising channels (Community, Fundraising Events, and Individual Giving) to deliver the agreed financial targets.
- To build relationships with donors and fundraisers and offer stewardship that offers the best possible experience of supporting Yes to Life, increasing loyalty and further support.
- To attend fundraising events as required
- To work with the CEO and the rest of the Yes to Life team to develop new and imaginative fundraising activities using sector trends and insights.
Key responsibilities
- Work within agreed budgets to achieve the fundraising financial targets.
- To steward our fundraising supporters to maintain engagement and build loyalty.
- To provide a highly personalised approach to supporting Yes to Life’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity including sending thank you communications and ongoing stewardship.
- To organise and deliver a calendar of fundraising activities that creates opportunities for supporters to engage with our 20th Anniversary Year celebrations and ensure participation and income targets are achieved.
- To develop the charity’s social media fundraising activity in collaboration with the Social Media Manager
- Collaborate closely with the CEO and the Marketing and Comms Trustee, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage existing and new supporters.
- To work with the CEO and the Marketing and Comms Trustee to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media.
- To ensure accurate recording of supporter information and reporting on activity through:
- Updating the charity’s database, e-tapestry, recording all donor contact and fundraising activity.
- To prepare regular income reports and updates as required.
- To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
- To keep up to date with changes and trends in the UK fundraising environment
- To undertake any other tasks required.
Person Specification
Qualifications, knowledge, and experience
Essential
- Demonstrable experience in Community Fundraising, Supporter Stewardship and Individual Giving.
- Proven record of accomplishment in delivering and meeting targets
- Self-motivated and able to work on own initiative.
- Well organised with attention to detail
- Ability to inspire and influence others to support Yes to Life
- Ability to manage several projects and tasks simultaneously and skilled at prioritising.
- Excellent verbal, written and presentation skills.
- Strong numeracy skills and ability to forecast and analyse fundraising results.
- Decisive and quick problem solver with the ability to adapt easily to change.
- Innovative outlook and a willingness to suggest new ideas.
Desirable
- Experience of producing fundraising reports for activity and outcomes
- Proven experience in delivering timely fundraising campaigns and initiatives.
- Fundraising database experience – preferably e-tapestry
Other
- Some travel to events will be required.
- Willing to work flexibly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ACS International Schools is currently seeking a Development Officer, to join the Development and Alumni Relations team. This is a key fundraising role, responsible for facilitating the cultivation and stewardship of relationships with prospects and donors across all three ACS campuses for various fundraising campaigns.
This role will involve spearheading the development of a new stewardship programme and supporting the implementation of a new mid-value fundraising programme. At ACS International Schools, our purpose is to inspire the world’s next thinkers and doers. We achieve this by helping to develop students who are ready to change the world as confident individuals, caring contributors, and effective learners. We are committed to living sustainably and championing diversity, equity, and inclusion.
Key responsibilities:
Donor engagement and Stewardship (70%)
- Cultivating and stewarding relationships with prospective and existing and donors (under £10,000 capacity) across the three ACS campuses.
- Assisting in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention.
- Supporting implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000).
- Developing and delivering donor cultivation and fundraising events for parents and alumni.
- Collaborating with the development team and contributing to the overall strategy and execution of fundraising campaigns to reach annual income targets.
- Supporting identification and conversion of prospective donors to donations.
- Working with the Senior Development Manager and the Marketing department team to develop fundraising communications and appeals.
- Maintaining accurate donor and gift records on Raisers Edge (database) and ensuring timely communication and follow up.
- Supporting the development of a new Grade 12 parent fundraising communication and event programme.
- Preparing materials and presentations for donor meetings and events.
- Providing support to other development initiatives and projects as needed.
Alumni Relations
- Responding promptly to alumni enquiries and providing assistance or information as needed.
- Utilising Raisers Edge to log and track alumni communications and change of personal details ensuring accurate and up to date records.
- Co-ordinating and scheduling tours for visiting alumni and their families across all three campuses.
- Preparing materials and resources for alumni tours.
- Assisting the Marketing team in the development of alumni communication material, such as newsletters, invitations, and social media posts.
- Staying informed about alumni achievements, milestones, and news to share within the ACS community.
- Implementing the annual enrolment for Grade 12 students into the alumni programme.
- Planning and executing annual UK alumni reunions.
Essential requirements:
- Strong organisational and project management skills, with the ability to multi-task and prioritise effectively.
- Be self-disciplined and motivated.
- The ability to act as a suitable role model with a positive and forward-thinking attitude to the organisaiton and its strategic aims.
- Awareness of, and commitment to the Mission and Values of ACS International Schools.
Desirable requirements:
- A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
- A passion for fostering connections and building a sense of community among donors, alumni and supporters.
- Travelling is essential, owning a car with a valid UK driving licence is desirable.
Working Pattern: 9am – 5pm, Monday - Friday. Travel between all three UK campuses is essential: this role will be based between Cobham, Egham and Hillingdon with hybrid working available.
Safeguarding: ACS is committed to safeguarding and promoting the welfare of children and young people and as an employee of ACS you are expected to share this commitment. The protection of our students’ welfare is the responsibility of all staff within ACS International Schools and individuals are expected to conduct themselves in a way that reflects the principles of our organisation.
The client requests no contact from agencies or media sales.
Are you a digitally-savvy finance professional keen to put your accounting experience to good use, in a purpose-driven organisation? We’re looking for a new colleague to join our supportive and friendly team. Action Hampshire, a support organisation for the VCSE sector, has an exciting new opportunity!
We are recruiting for a Finance Officer. You’ll play a key role in our organisation, maintaining accurate and up to date financial accounting procedures and records, providing oversight to ensure effective financial controls are in place, improving and streamlining our financial processes and procedures, supporting our Finance Administrator and wider team. There is scope to learn and develop in this role, and to get involved in other aspects of the organisation that are a good fit for your strengths and interests.
s a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include (see job description for a full list of tasks):
- Maintain accurate ledgers
- Prepare cash flow reports and oversee movement of assets
- Monitor investment funds and oversee movement of funds
- Ensure accuracy of monthly payroll
- Carry out bank reconciliations
- Maintain up to date financial policies
- Support colleagues with preparing and monitoring budgets
- Act as coach for finance administrator
We’re looking for a partial or fully qualified finance professional with practical experience, ideally in a UK charity environment. We use Xero and associated tools, so it’s helpful if you know that system – or have the ability to quickly pick it up. We’ve been on a journey to digitise and automate our finance processes over the past couple of years and we’re looking for someone who is keen to continue improving our processes. You’ll need to be detail-oriented and committed to making sure we follow our own policies and procedures, and act in accordance with relevant legislation. We’re a purpose-driven organisation and would love to find someone who shares our passion for supporting local communities.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are working in partnership with the UK’s leading kidney patient support charity, Kidney Care UK who are looking for a Data & IT Officer to support their Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation, and a first-class IT and Telephony support operation for the organisation.
Kidney Care UK provides practical, financial and emotional support and financial assistance to thousands every year and campaigns to improve care services across the UK.
With ambitious plans for growth and to increase their impact and expand their reach to engage with key audiences throughout the UK, they are now seeking a highly motivated Data & IT Officer with database experience, ideally within a charity, and a knowledge of data protection and IT to support the organisation’s aims.
You will have:
- Previous experience working with CRM databases.
- Data processing and data management experience.
- Proven administration, multi-tasking, prioritising, and organisational skills.
- Excellent attention to detail, and good analytical and quantitative skills.
- Intermediate to advanced Microsoft Office skills, particularly Excel.
A knowledge of data protection and first line IT support experience would be an advantage but training will be given. You will be a self-starter, and effective communicator with the ability to develop strong internal relationships, and the ability to work at pace.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Closing date for applications: 5th April 2024, however, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
We are looking for a proactive, confident and dynamic individual to help us tell our story and get our voice heard. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.
This is a new role, and is crucial to the development of the charity over the next three years. You will grow our brand, tell our story, and help develop relationships with partners, funders and the disability community.
We are looking for someone who has a natural flair for and an interest in communications, to develop and implement our aspirational plans, in particular through social media and the development of our website. We are looking for a dynamic content creator who can work independently, take initiative and proactively get our messages across to a wide audience across our various platforms.
The client requests no contact from agencies or media sales.
Raising Futures Kenya is an award-winning small UK charity, working closely alongside a wonderful partner NGO in Kenya to deliver a hugely successful vocational training and business skills programme called Seed of Hope.
Since 2002 Seed of Hope has supported over 4,000 disadvantaged young people aged 14-25 in Kenya with the opportunity to learn a skilled trade, computer skills and business skills. Many of these young people are unable to finish their formal education as they are experiencing poverty, so our courses are completely free, to ensure no-one is excluded from the opportunity to learn.
Our free training courses also address any of the barriers which may stop a young person from being able to learn. We offer the Seed of Hope students in Kenya;
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free lunches everyday, you can’t learn when you’re hungry.
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menstrual hygiene packs to ensure girls don’t miss lessons because they can’t afford sanitary pads.
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childcare vouchers to ensure young mothers can learn.
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Life skills lessons addressing sexual and reproductive health, gender based violence, knowing and asserting your rights, advocating for gender equality etc.
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and perhaps most importantly, counselling and mental health support. Many young students are coping with the most unimaginable trauma and mental health conditions.
We’re here to support young people with whatever they need in order for them to achieve their best in their training course and to go on to secure a job, or start a small business.
We are looking for a talented storyteller and writer to join our small team in the UK and create exceptional content. You’ll support with crafting engaging funding applications, which stand out from the crowd and capture the funders hearts. You’ll create bright and positive social media and blog posts to share the uplifting stories of students and graduates from Seed of Hope and grow our online supporter base, in turn increasing our donors.
We don’t mind if you don’t have charity experience, we’re willing to train you and show you what we do. We are looking for someone who can write excellent content and showcase what we do.
Hours: 14 hours per week, to be worked as either full 7 hour days, or spreading the hours across the week. Regular days and hours to be agreed in advance.
Salary: £28,000 (pro-rata for 14 hours a week)
Pension: 3% employer contribution, 5% employee contribution (opt-out available).
Contract: 1 year fixed term contract. With a view to making it permanent if resources allow.
Base: The role will be home-based and require your own computer. Occasional travel may be required for meetings, expenses will be paid in accordance with our Expenses Policy. Our other 2 part-time staff are based in Sussex, but you can be anywhere in the UK. You must have the right to work in the UK.
To apply
Please take a look at the role description and person specification and if this seems like a perfect fit for you, please send us your CV, or download of your LinkedIn profile, along with a cover letter (max 2 pages) telling us why you’d be the best person for the job to Kirsty Erridge, CEO by Wednesday 17th April 9am.
We believe in a fair recruitment process
We won’t bring the closing date forward, so you can plan when you have time to apply. We’ll notify everyone who applies of the result of their application. We’ll share interview questions in advance, so you can prepare. We share the exact pay we can afford, not a scale, so you don’t have to start your role with a negotiation.
The client requests no contact from agencies or media sales.
Job Title: Data & IT Officer
Reporting to: Data & IT Manager
Location: Office based with some flexibility for home working Hours: Part-time (minimum 21 hrs/week – up to 28 hrs/week)
Salary: Up to £28,000 pro rata depending on experience
Job Role
Kidney Care UK is the leading kidney patient support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support our growth and organisational aims.
The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to ensure a first-class IT and Telephony set up and support operation for the organisation .
Key responsibilities
Data responsibilities
- Data processing, including import/ export process between the database and website
- Database maintenance including data updates, cleansing, archiving and data correction
- Data selection for outgoing postal and email communications and liaison with external providers
- Train database users and support the induction process for new staff
- Query handling and support for all users
IT responsibilities
- Assist with managing the Telephony system
- Onboarding and exiting of users
- Processing asset management and acquisition
- Query handling and support for all users
General responsibilities
- Act as the data and IT point of contact in the absence of the Data & IT Manager
- Any other duties as directed by and agreed with the line manager
Knowledge, Skills and experience
Essential
- Previous experience working with CRM databases
- Data processing experience
- Data management experience
- Proven administration, multi-tasking, prioritising, and organisational skills
- Intermediate to advanced Microsoft Office, particularly Excel
- Good analytical and quantitative skills
- High attention to detail
- Effective communication skills and ability to develop strong internal relationships
- Previous experience of developing and delivering training sessions
Preferred
- Knowledge of data protection
- First line IT support experience
Company benefits
Pension
- Employer contributes 8% with minimum employee contribution of 2%
Flexible working
Retail discounts
Generous annual leave
- 25 days annual leave pro-rata, plus Bank Holidays and 3 days between Christmas and New Year
Cycle2Work Scheme
- Offered through Halfords scheme, cost-effective way to purchase a bike and accessories
Employee Assistance Programme
- Financial and debt advice service
- Access to range of online resources, podcasts, and advice
- 24/7 access to free, qualified counsellors (and up to 8 face-to-face sessions per year)
Health Cash Plan
- Claiming back towards the cost of routine medical and health treatments
- Discounted health club/gym membership for participating gyms
- Access to Virtual GP and prescription service, digital physiotherapy, as well as a health and stress helpline
Family leave
- Enhanced Maternity, Paternity and Adoption Pay
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working a Surrey based Carer’s charity to recruit an Individual Giving Officer. In this newly created role you will play a crucial role in nurturing relationships with individual supporters to make a difference to the carer’s the charity supports.
As Individual Giving Officer you will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the organisation.
Key responsibilities will include:
- Identifying, cultivating, and stewarding relationships with individual donors to maximise financial support
- Planning and executing individual giving campaigns, leveraging all available communication channels to engage donors effectively.
- Organising and coordinating donor events, creating opportunities for meaningful engagement and recognition.
- Collaborating with cross-functional teams to align fundraising strategies with organisational goals.
- Contributing to the development and implementation of a comprehensive individual giving strategy.
This position would ideally suit a candidate with;
Proven experience in individual fundraising, legacy fundraising, donor relations, or related fields.
- Strong written and verbal communication skills.
- Excellent interpersonal and relationship-building abilities.
- Familiarity with fundraising databases and CRM systems.
- Knowledge of current trends and best practices in individual giving and philanthropy.
- Ability to work independently and as part of a collaborative team.
This is a homeworking role, however you will be required to be present at the Leatherhead office and events on a semi-regular basis, so is most suitable for candidates within a commutable distance.
For more information about this position and next steps please apply here now.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
We understand the power data has to accelerate research and maximise impact and we are determined to be truly evidence based in everything we do.
We are building a loyal and engaged community whose support will help us to fight brain tumours on all fronts; through research, support and campaigning, to save lives and improve quality of life — and this is where you come in. We need you, a talented marketing insight specialist to help us develop and deliver our strategy.
Who we’re looking for:
A rare breed of marketer/fundraiser and data analyst, with the unique ability to analyse and interpret data, you’ll be able to tell the insight stories needed to drive and evolve campaigns and develop new products.
You’ll have a natural curiosity to explore and interrogate all the data points available to us (both on and offline), being able to clearly communicate to non-technical colleagues at all levels.
You’ll have experience of working either as part of a marketing team or directly with marketers or fundraisers, and be able to pro-actively provide insights that deliver real change.
And you’ll work your socks off, because you know that #ACureCantWait
Key accountabilities:
Use insight and analysis to inform and guide the Fundraising and CX team:
· Work with the Head of CX to manage all campaign analysis and insight projects and ensure that interpretations of the findings and insights are delivered to the appropriate stakeholders in order to inform and drive future performance and strategies
· Manage the analysis of fundraising campaigns and products, working closely with the relevant fundraising teams to identify key learning and make recommendations for future activity
· Build dashboards and ways of visualising data that fundraisers can use on a daily basis to track, report on and optimise their campaigns
· Work with others across the CX team to report against testing schedules and strategies
· Run segmentations as required for fundraising teams
· Ensure that completed insight is effectively disseminated to internal customers and that they understand and use it
· Work with the Head of CX to guide, plan and implement market research as required
· Work with the management team to ensure reporting, performance and insight is made available across the organisation for all key channels and activities eg website, CX journeys, email etc
· Stay current with legal and regulatory frameworks, including; Data Protection legislation and the Code of Fundraising Practice, to ensure that all campaigns comply with current email best practice in the industry.
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Relevant experience of running (design and implementation) both qualitative and quantitative insight projects
· Able to communicate technical issues in a clear positive way at appropriate level
· Working with personas and data segmentations for campaigns
· Manipulating and interpreting large sets of data according to client requirements
· Using insight to aid product development as well as campaign strategy/implementation
· Project management
· Charity experience would be an advantage
· Experience in working with SalesForce and/or SalesForce Marketing Cloud
· Understanding of the structure of databases and their implementation
Knowledge, Skills & Abilities:
· Sound understanding of direct marketing practices
· Microsoft Excel (Advanced)
· BI visualisation software—eg Microsoft Power BI
· Digital automation and CX software – eg SalesForce Marketing Cloud Interactive Studio, PeopleStage, Pardot etc
· Familiarity with analytical and database tools
· Hands on experience with content management systems
· Advanced use of an ESP – such as Marketing Cloud, DotDigital or similar
· Market research tools – eg Alchemer or SurveyMonkey
· Analytical thinker with the ability to interpret complex information
· Excellent communication skills with a high attention to detail
· Strong project management, prioritising and organisational skills with the ability to work under tight deadlines
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: C. £32,960 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
You can find out more about what we’re doing to become a diverse organisation here.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please email us.
Advert close date: 3 April 2024
First interview date and location: 8 or 9 April 2024 over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
We are looking for a Direct Marketing Officer to help drive donor engagement and boost campaign performance for an incredible international environmental charity.
This is a hybrid role with ideally 2 days a week in the Surrey office.
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive with a focus on mobilising a movement and delivering key legislative reforms. You would be joining a welcoming team, offering a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Reporting directly to the Direct Marketing Fundraising Manager, the primary objective is to support direct marketing initiatives and ensure the financial success of our fundraising program.
In this role, youll manage the planning, execution, and optimisation of direct marketing campaigns, including key projects such as the Lottery and Raffle.
Responsibilities will include collaboration both internally and with external agencies, ensuring campaigns are efficiently managed from conception through to delivery while prioritising cost-effectiveness.
The Candidate
To succeed in this role, you will need a combination of skills, experience, and personal qualities. These include proficiency in direct marketing campaign planning and creation, print and digital production management, and project and supplier management. Additionally, experience in developing prize-led giving content and campaigns is an advantage, as well as a track record of delivering full-funnel marketing communications, would be beneficial.
Knowledge of digital marketing techniques, data marketing techniques, and CRM databases such as Salesforce would also be advantageous. Youll need to be a confident and creative communicator, a persuasive copywriter with excellent written English and grammar, and a strong team player. Attention to detail is essential.
IMPORTANT NOTE
Please note the charity is interviewing on a rolling basis so please do apply ASAP.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Direct Marketing Fundraising Officer
Do you want to make a difference and help drive donor engagement, boost campaign performance, and shape the future of fundraising?
Join an award-winning fundraising team and use your skills to help change billions of lives!
This is a hybrid working role which includes some amazing benefits.
Position: Direct Marketing Fundraising Officer
Location: Godalming, Surrey (hybrid working pattern, 2 days in the office)
Hours: Full time (37 hours per week)
Salary: £30,000 - £35,000 (depending upon skills and experience)
Contract: Permanent
Closing Date: 15th April 2024
The Role
In this role, you'll manage the planning, execution, and optimisation of direct marketing campaigns, including key projects such as the Lottery and Raffle. Responsibilities will include collaboration both internally and with external agencies, ensuring campaigns are efficiently managed from conception through to delivery while prioritising cost-effectiveness.
Reporting directly to the Direct Marketing Fundraising Manager, the primary objective is to support direct marketing initiatives and ensure the financial success of the fundraising program.
About You
To succeed in this role, you will need a combination of skills, experience, and personal qualities. These include proficiency in direct marketing campaign planning and creation, print and digital production management, and project and supplier management.
Additionally, experience in developing prize-led giving content and campaigns is an advantage, as well as a track record of delivering full-funnel marketing communications, would be beneficial. Knowledge of digital marketing techniques, data marketing techniques, and CRM databases such as Salesforce would also be advantageous. You’ll need to be a confident and creative communicator, a persuasive copywriter with excellent written English and grammar, and a strong team player. Attention to detail is essential.
About the Organisation
This international charity is the leading global farm animal welfare organisation and campaigns to end factory farming worldwide and are a growing a movement of people concerned about how industrial agriculture mistreats animals, impacts people, and is destroying our planet.
Why work here?
- For animals, people and planet: the charity is on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system.
- To expand your current skills, develop your career and make a difference to the lives of billions
- 45 minutes by train from London Waterloo, the international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey.
- Work in a modern, bright open plan offices just two minutes’ walk from Godalming station
Benefits
- Enjoy an enhanced annual leave of 25 days per year, along with bank holidays
- A comprehensive benefits package includes core offerings like Health Cash Back Plan
- MHFA support – 24/7 PG access and Employee Assistance Programme
- Free onsite parking
- Optional savings schemes like the Cycle Benefit Scheme
- Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
- Hybrid working model (dependant on role and location)
- A defined Contribution Pension Scheme
- Enhanced discretionary company sick pay
- Premium Subscription to Calm App
Join the team and make a lasting impact, while being part of a workplace that values and supports you every step of the way.
You will be asked to complete an online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description. Please note that we reserve the right to commence interviews on a rolling programme. No agencies please.
In order to comply with legal requirements, as part of the selection procedure we ask all potential employees to prove their eligibility to work in the UK.
The charity is absolutely committed to providing equal opportunities for everyone regardless of their background and value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within the organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
You may also have experience in areas such as Direct Marketing, Direct Marketing Fundraiser, Direct Marketing Fundraising Officer, Direct Marketing Officer, Marketing Officer, Campaigns Officer, Digital Marketing, Digital Marketing Officer, Content Creator, Content Officer, Data Marketing, Marketing and Communications Officer, Communications Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
WHO WE ARE AND WHAT WE DO?
We are the UK’s student mental health charity. We challenge the higher education sector, health sector, and government to work with students when making decisions that impact them, and make them accountable for prioritising student mental health. In collaboration with students, we show sector professionals what effective student mental health looks like, and bridge the gap between students and the communities around them to ensure their voices are always heard.
By creating and curating resources, stories and tools, we empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We want to empower and inspire students to use their voice to share their stories and advocate for themselves.
ROLE PURPOSE
As our Executive Assistant (Maternity Cover, 0.8 FTE, Fixed term for 12 months), you will play a crucial role in developing and supporting our charity and strengthening our administration and governance. You will be providing flexible assistance primarily to our CEO, in the planning and delivery of their workload. You will also provide administrative support to the Senior Leadership Team, Trustee Board and other structured groups which shape the charity’s strategy and activities, for example our Clinical Advisory Group. As such, you will have the opportunity to work with the entire Student Minds team and a variety of stakeholders across the health and higher education sectors.
Key responsibilities:
Chief Executive Officer assistance
- Email and calendar management: helping to prioritise demands, responding to correspondence on behalf of the CEO and following up with contacts post-meetings.
- Arrange meetings and itineraries and coordinate travel as required.
- Stakeholder management support: utilising CRM to maintain updated databases for organisational contacts; support with the completion of contracts and registering purchase orders with suppliers,where the CEO is the lead contact.
Meeting management
- Plan and coordinate relevant meetings to ensure they are purposeful and relevant. These will include Board meetings, Senior Leadership Team Meetings, Leadership Group meetings and any other general committee meetings.
- Provide logistical and administrative support for all meetings, arranging suitable meeting premises or software, preparing and circulating agendas and meeting papers in consultation with the relevant participants (e.g. Chair of the Board, CEO and Senior Leadership Team).
- Coordinate catering requirements and liaise with the finance team to make purchases.
- Take high-quality and accurate meeting minutes and circulate them for appropriate approval and sign-off.
- Ensure prompt follow-up with agreed action points and follow through with ongoing delivery of commitments.
Governance support
- Provide administrative support where applicable to meet the charity’s requirements with
- Companies House and the Charity Commission.
- Support with Trustee recruitment, induction and training.
- Support the charity’s continuous improvement and compliance using tools such as the Governance
- Code.
Senior Leadership Team coordination
- Support with coordinating multi-stakeholder meetings, and liaising with internal and external stakeholders.
- Support members of the Senior Leadership Team or their guests with the use of our core systems and software (Google Workspace, Google Meet, Slack, Mural, Zoom).
- Process any travel expenses for the Senior Leadership Team.
- Manage charity records: provide historical reference by supporting procedures for the retention and disposal of records.
- Welcome guests and provide tours of facilities or support guests to use online meeting software where required.
Other duties
- Such other duties as may be reasonably prescribed by the organisation, appropriate to the grade and responsibilities of this post.
- Provide cover for other team members as necessary to ensure seamless operations and support across the organisation.
- Work to agreed charity and personal targets.
- Attend regular team meetings with Student Minds colleagues.
- Ensure compliance with Student Minds’ internal procedures and all external legal requirements.
- Ensure equality and inclusion responsibilities for your area of work.
- Undertake training and attend conferences as appropriate.
- Engage with and provide feedback on projects and strategic reports developed by other members of the team.
- Work flexibly and undertake tasks to support Student Minds colleagues as required.
BENEFITS
- Generous annual leave allowance - 25 days’ annual leave, plus bank holidays, plus a 2-week winter closure
- Flexible working - we encourage all employees to reflect on when and where they work best and how they need to fit work around caring or other commitments.
- Wellbeing is at the heart of what we do - we support staff to implement Wellness Action Plans and offer 10% of weekly working hours for you to invest in your wellbeing.
- Access to Employee Assistance Programme - we also offer wellbeing support through an Employee Assistance Programme which provides a wide range of resources as well as confidential counselling.
RGHI Operations Manager:
The Reckitt Global Hygiene Institute (RGHI) is a private foundation dedicated to exclusively funding hygiene research. Ultimately to advance the science of hygiene, foster global health improvements, and enhance societal well-being.
Our vision is a world in which everyone is able to practice hygiene behaviours for improved health and wellbeing
Job Summary:
We are seeking a highly organised and detail-oriented individual to join the RGHI team as an Operations Manager. In this role, you will be responsible for co-ordinating the operational functions of RGHI to support the efficient and effective delivery of its research funding initiatives.
Responsibilities:
· Work alongside the RGHI team to support operational efficiency of the organisation across a range of delivery areas including grant making, financial management and governance.
· Maintain an operational calendar ensuring all expectations and deadlines are met such as Board and donor reporting.
· Assist in the preparation of reports, presentations and other materials necessary for the above.
· Assist in the development and implementation of policies, procedures, and guidelines to streamline administrative processes and enhance efficiency.
· Support the contractor / vendor on-boarding and ongoing management process by ensuring contracts are in place and payments are made against agreed outputs.
· Take responsibility for organising travel including flights, accommodation, and visas for RGHI events.
· Work with the RGHI team to respond to queries from RGHI grant holders related to budgets and contracts
· Perform other administrative tasks and special projects as assigned by the RGHI ED.
Skills:
· Previous experience in operations focused roles, preferably within a research funding organisation or academic institution.
· Strong organisational skills with the ability to manage multiple tasks simultaneously and meet deadlines.
· Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with database management software.
· Willingness to engage with new software e.g. RGHI’s CRM system and grants database
· Attention to detail and a high degree of accuracy in data entry and record-keeping.
· Ability to work independently with minimal supervision as well as collaboratively within a team.
· Flexibility and adaptability to changing priorities and responsibilities.
· Commitment to maintaining confidentiality and integrity in handling sensitive information.
Position Type:
Part-time contractor (20 hours per week). The role has the opportunity to expand the amount of hours in line with RGHI’s growing portfolio.
At RGHI we strive to build a flexible working environment, in which people can perform at their best and maintain a health work-life balance. The role is remote but we would expect to convene the UK based team at least monthly in London. to ensure team cohesiveness.
The Reckitt Global Hygiene Institute (RGHI) is committed is committed to fostering an inclusive and equitable work environment where all individuals, regardless of their background, identity, or circumstances, have the opportunity to thrive. This includes fostering an inclusive research environment that values and celebrates equity, diversity, and inclusion (EDI). We are happy to discuss flexible working options for the role.
Salary:
£40k / annum pro rata
Interview dates:
22nd / 23rd April
How to apply:
Please upload your CV and a covering letter detailing why you think you would be a good fit for the role and why this role interests you to Sarah Roberts, RGHI Executive Director
The client requests no contact from agencies or media sales.
About The Role
Closing Date: 8th April
Location: This is a homebased role covering the South East and London regions. You must live or be able to travel to these regions easily.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Alzheimer’s Society’s Dementia Friends programme is the UK’s biggest-ever initiative to change people’s perceptions of dementia. For 10 years, it has been transforming the way the nation thinks, acts, and talks about the condition through volunteer-led Dementia Friends Sessions and tailored resources for organisations.
The programme supports individuals and organisations to understand more about dementia and inspires them to take meaningful action to bring help and hope to everyone affected by dementia. The programme is about to embark on a development phase, so this is a great time to join the team and bring your expertise and experience.
This varied role is all about engaging volunteers, organisations, and other internal and external stakeholders with this flagship programme. The role will work across a specified region to recruit, engage, train and support Dementia Friends Ambassadors (DFAs) volunteers. It will support the development of new learning resources for programme routes and work with teams across Alzheimer’s Society to support them in using all programme routes to build relationships and deliver impact.
Most importantly, this role will allow you to make a difference for people affected by dementia by raising awareness of small steps that everyone can take to make the world a better place for them. You will be inspiring behaviour change at all levels!
The role will be primarily home-based, but you will need to be able to travel across your region. There may be some occasions when you need to travel outside of your region. The role may involve some evening and weekend work to enable ongoing support of volunteers, so flexibility is essential.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
'We are holding a virtual information session about this role Tuesday 26th of March from 12.30 - 1.30 – if you would like to attend, or have any other questions, please email dementiafriends@alzheimers. org. uk'
About you
- Be an empathetic and organised volunteer manager who loves to engage and inspire people.
- Experience in managing volunteers, developing resources, and delivering training to a wide range of stakeholders both virtually and in person.
- Be a confident influencer who is happy to work on multiple things at once.
- Be a great relationship builder, whose passion is delivering excellent stewardship and who’s skilled at supporting and influencing multiple stakeholders.
- Excellent project management and IT skills including using all Microsoft packages and experience in using databases to record and report on data.
- Ability to work collaboratively within the team and across the organisation on key projects.
Person Specification
- Excellent and professional communication skills, both verbal and written.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.