Database Officer Jobs

Exciting Opportunity Ahead! Become a Governance Manager and Board Secretary for our client's dynamic engineer-focused membership organisation, leading the way towards a future defined by precision and distinction! Take charge of overseeing the institution's governance and its documentation, while also managing all secretarial responsibilities. You'll play a pivotal role in orchestrating meetings for the board, council, and general gatherings, shaping the future of engineering excellence!

Role: Governance Manager & Board Secretary

Organisation type: Membership Organisation

Salary/rate: £21.98 - £27.47 per hour

Working arrangements: Hybrid working

Location: London

Employment type: 4 months approx. Immediate Start!

Short description of role:

As the Governance Manager and Board Secretary, you'll oversee the governance, documentation, and implementation processes of an institution. Collaborating with the Company Secretary as needed, you'll manage secretarial tasks and coordinate meetings for the Board, Council, and General Meetings.

As the Governance Manager and Board Secretary you'll:

• Ensure meetings are well-organised and documented. Work with the Board Chair/CEO to plan meetings, gather agenda items from the Leadership Team, and circulate agendas and reports on time. Take minutes, share approved minutes, and follow up on agreed actions. Handle invitations and distribute them both online and in person, updating email lists as needed.
• Manage records and administration for the Council, Board, Nominations Committee, and Benevolent Fund. Maintain organised files of agendas, papers, minutes, and reports, including decisions made and upcoming activities.
• Respond to committee correspondence and manage filing of received correspondence and replies.
• Serve as secretary to the Nominations Committee, ensuring proper protocols for awards and elections are followed.
• Recommend improvements to the Trustee Board regarding governance policies. Ensure changes to governing documents comply with regulations and liaise with relevant bodies when necessary.
• Ensure compliance with regulatory processes and deadlines.
• Assist in preparing the Institution's Annual Report, providing accurate information.
• Prepare the Trustee's Annual Report in collaboration with Trustees and the Finance Department.
• Complete reporting requirements within regulatory deadlines for the Benevolent Fund, including submissions to regulatory bodies and investment managers.
• Maintain and protect the Institution's trademark registrations.

Key requirements and experience:

• Supporting board and committee members, including minute-taking and proofreading, ideally in a membership organisation.
• Assisting committees, panels, and executive teams in developing and implementing policies.
• Ensuring compliance with legal and regulatory guidance.
• Writing reports and producing summaries for senior-level consideration.
• Managing appraisals, providing feedback, training, and support.
• Familiarity with CRM systems, with a preference for hands-on experience in handling membership databases.
• Understanding of governance legislation for charities/nonprofits.
• Familiarity with professional codes of conduct
• Knowledge of trustees' roles and responsibilities.
• Understanding of committee and panel structures in professional institutions.
• Awareness of GDPR and organisational compliance.
• Strong organisational skills, able to manage committee workloads and meet deadlines.
• Clear written and verbal communication skills.
• Intermediate proficiency in Word, Outlook, Excel, and PowerPoint.

The successful candidate will excel in diplomacy, maintaining confidentiality, and demonstrating objectivity. They will efficiently manage committee tasks, build strong relationships with stakeholders, and communicate clearly. Attention to detail, independence, and flexibility will characterise their approach, driving organisational improvement. Proficiency in Microsoft Office and CRM systems will further enhance their effectiveness. A background in working with membership or not-for-profit organisations, showcasing an understanding of the unique dynamics within the sector.

How to Apply:

To apply for the Governance Manager and Board Secretary role , please reply and upload your CV quoting reference 81141SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Schoolreaders:

Schoolreaders was launched ten years ago in Bedfordshire with the aim of recruiting volunteers to provide one-to-one reading support for children in primary schools across the country. Over 22,000 children in over 1000 schools are receiving weekly reading sessions from a Schoolreaders volunteer. One in four children are leaving primary school unable to read to the expected Government standard. Our service is needed more than ever before with 1 in 6 primary schools across the country asking Schoolreaders for reading volunteers. Building on past successes, we have ambitious plans to expand our provision, focussing on areas of deprivation in which children need our support the most. 

Role Description:

We are looking for a highly motivated, experienced Head of Fundraising to lead our small, dynamic Schoolreaders fundraising team and help grow income in line with the Charity's ambitious and exciting plans. This is the ideal opportunity for someone hoping to achieve great results within a rapidly growing charity which is impacting the lives of thousands of children every week. 

What you can expect:

A highly rewarding, senior fundraising role where you can develop your own skills whilst making your mark on a fast growing national children's charity. Schoolreaders is a highly professional charity which values every team member's contribution to our team efforts. We offer a generous holiday allowance, enhanced sick pay, an employee assistance programme, plus training and development opportunities. If you want to lead a great team in a fast moving, welcoming environment whilst making a huge impact on children's literacy across the country, this could be the perfect role for you! 

Applications will be reviewed, and interviews offered, on an ongoing basis. We reserve the right to close the role prior to the closing date should a suitable applicant be found, so please submit your application as soon as possible.

Schoolreaders is committed to safeguarding the welfare of children and young people and requires staff to share this commitment. This post is subject to a range of vetting checks including a basic disclosure check of unspent criminal convictions.

Schoolreaders is a Charitable Incorporated Organisation registered in England and Wales (1159157)

This is a great opportunity for an enthusiastic and motivated person who has experience of managing membership schemes and wants to be part of a successful and ambitious team. We are interested in hearing from applicants from the wider charity sector as well as higher education fundraisers.

CamSight is a respected charity that supports people living with low vision and blindness in Cambridgeshire to live the lives they choose. The charity offers an holistic service ensuring any person with a vision impairment gets the support they need, when they need it.

We are looking to recruit a Community and Events Fundraiser to raise the profile and awareness of CamSight and increase income through developing and securing a range of funding streams including individual supporters, challenge events, community, and digital fundraising. The post holder will help to develop and ensure the effective delivery of the community fundraising strategy in relation to generating sustainable income from third parties, brand campaigns and challenge events.

The role will help grow our portfolio of events, working collaboratively to explore ideas and launch new initiatives to help us achieve our mission. The role plays an important part in helping us to meet our fundraising targets by increasing participation and community engagement in our events and fundraising activities.

We are also currently recruiting for a part-time (21 hours) Corporate and Partnerships Fundraiser and would welcome applicants interested in a full-time role (35 hours a week) covering both job descriptions. If this is of interest, please make this clear in your covering letter.  

If you are keen on joining our forward looking, successful and thriving organisation and taking the next step in your career, then apply now.

An exciting opportunity for a motivated and creative fundraiser to develop a strategic programme of mid to high level donors for a charity working to build a fairer UK justice system within everyone’s reach.

As the Major Gifts Fundraiser, you will play a pivotal role in developing and sustaining fundraising relationships, working closely with the Director of Development, Chief Executive and Senior Management Team. You will be an integral member of the Development Team and work across other teams, particularly the Communications and Policy Teams to maximise fundraising and engagement opportunities and to deliver a first-class giving experience to every major individual donor.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Thursday 16 May 2024. Please mark your email with ‘Major Gifts Fundraiser’ in the subject line.

Interviews will be held on Wednesday 5 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

We are looking for two Development Managers to join our Development team focusing on Individual Giving and Trust and Foundation Fundraising.

The Development Manager (Individual Giving) will manage the strategic development of Individual Giving, identifying opportunities to drive growth in this area. The post-holder will oversee the delivery of our Regular Giving programmes and will also manage relationships with high-level donors to identify and securing major gifts.

Applicants must be able to demonstrate the following essential requirements:

• Drive acquisition, retention and growth of Individual Giving at all levels with a particular view to growing unrestricted income from this stream.
• Develop and deliver inspiring Regular Giving appeals, understanding the key motivations of our supporters and in line with the strategic objectives of the organisation.
• Lead on the delivery of all aspects of the Patron programme, in particular stewardship of Patrons and supporting the Head of Development in a strategic review of the programme.
• Collaborate with colleagues across the organisation to grow visitor giving, taking a multi-channel and innovative approach.
• Proactively manage a personal portfolio of prospects and donors to secure mid- and major-level gifts from Individuals, ensuring that tailored moves management strategies are employed to meaningfully move relationships towards solicitation.

The Development Manager (Trust and Foundations) will manage the strategic development of Trusts and Foundations fundraising, identifying opportunities to drive growth in this area. The post-holder will oversee income generation from grant-making organisations and ensure timely reporting to funders.

Applicants must be able to demonstrate the following essential requirements:

• Drive growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline.
• Proactively manage a personal portfolio of Trusts and Foundations, regularly meeting and engaging with prospective funders to pitch proposals and check-in around expectations. 
• Liaise with key internal stakeholders to develop accurate, compelling funding applications in line with deadlines set by funders. 
• Build lasting relationships with funders in order to establish opportunities for multi-year income generation.
• Drive the Trusts and Foundations prospecting process and increase the range of prospects approached for support, utilising prospect research tools and securing introductions from our network. 

Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.

The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.

As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.

Responsibilities:

• Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
• Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
• Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
• Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
• Responsible for any complaint escalation/investigation.
• Develop and manage the team, performance management and the performance development review.
• Ensure the team are processing direct debits in accordance with BACS rules and regulations.
• Deal with queries and questions raised about our direct debits processes.
• Ensure all income is tracked and all donations are banked and thank in a timely manner.
• Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs. 
• With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.

To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;

• Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
• Experience of managing and responding to complaints and feedback
• Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
• Experience of the BACS direct debit claiming process and following regulations

Salary: £36,309 - £42,085 per annum

Hybrid Working; 3 days office based and 2 days working from home.

Rolling Recruitment, deadline asap.

Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required. 

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

CamSight is a respected charity that supports local people of all ages living with low vision and blindness in Cambridgeshire to live the lives they choose. The charity offers an holistic service ensuring any person with a vision impairment gets the support they need, when they need it.

We are looking to recruit a Corporate and Partnerships Fundraiser to raise the profile and awareness of CamSight and increase income through developing and securing a range of funding streams including Corporates and their employees whilst developing new relationships and partnerships. The post holder will help to develop and ensure the effective delivery of the corporate and partnerships fundraising strategy to generate sustainable income from new and existing partnerships.

The role will help grow our portfolio of partnerships, working collaboratively to explore ideas and launch new initiatives to help us achieve our mission. The role plays an important part in helping us to meet our fundraising targets and increasing participation and engagement in our fundraising activities.

We are also currently recruiting for a part-time (21 hours) Community and Events Fundraiser and would welcome applicants interested in a full-time role (35 hours a week) covering both job descriptions. If this is of interest, please make this clear in your covering letter.

If you are keen on joining our forward looking, successful and thriving organisation and taking the next step in your career, then apply now.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Title: Executive Assistant (Executive Leadership Team)
Salary: £30,000-35,000 (Grade D) + London Allowance if applicable
Contract: 35 hours per week Permanent, Full time.
Contract Type: Permanent
Based:1 Embassy Gardens, London with circa 2 days working from home (depending on business requirements)
Closing date: 16 May
Interview date: 20 May

This is a critical role supporting the Chief Innovation, Income and Engagement Officer, Executive Director of Policy & Research and Chief Medical Officer, which will enable them to make the best of use of their time to achieve the biggest difference for people at the end of life.

Based up to three days in our new London office, working with multiple teams and external stakeholders this an exciting and varied role. Working at a fast pace, you will be proactive and efficient always ten steps ahead of events as they unfold. You will be able to adapt your working style to support the different needs of each Director and build strong professional relationships at all levels.

You will be someone who thrives on being busy, never knowing what they will be tasked with next. All in all, a thoroughly organised, personable, confident individual with a can-do attitude whilst demonstrating resilience under pressure. You will lead by example and provide discreet, efficient and responsive administrative, organisational, and logistical support to the respective members of the Executive Leadership team, as a trusted partner.

What we are looking for:
- Highly developed time management, prioritisation, and problem-solving skills with the ability to anticipate respective ELT Directors and business needs, by staying one step ahead.
- Ability to liaise with people at all levels in a highly professional and warm manner, demonstrating professionalism and diplomacy.
- Strong business acumen and gravitas, with enthusiasm to deliver a high quality and effective service and proven experience and ability to deliver excellent customer care and valuing diversity.
- High level of discretion while dealing with confidential information
- Proficiency in Microsoft Office Suite and database systems
- Exceptional attention to detail and accuracy
- Ability to work autonomously, exercising good initiative and judgement.
- A strong team player who is focused on collaboration and building effective and lasting working relationships with the ability to demonstrate empathy and tact with colleagues at all levels.

Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work.
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme.
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme.
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance:- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)

- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI

The successful candidate for this vital role will be someone who can combine the ability to grasp the big picture and maintain a high-level of organisational knowledge with strong interpersonal skills. This includes the ability to act as an ambassador, building and managing stakeholder relationships at all levels using excellent judgement and discretion.

To view the Job description please click here https://mariecurie.pagetiger.com/besicyg/1

For more information or an informal chat, please contact Karley Vye, Talent Acquisition Partner [email protected]

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger.

Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

We reserve the right to close this vacancy early.  Agencies need not apply.

Founded in 1980, ELF has been raising money to fund improved facilities, better equipment and research at the haematology ward at the Royal Devon and Exeter Hospital.  Today we are the leading patient-led support organisation for families affected by blood cancer in the Southwest and we also now provide transport and counselling services.

Like many charities, we had a couple of difficult pandemic years which affected our fundraising activities.  However, through careful stewardship and the commitment of our staff and volunteers we are positive about the future, the importance of our work and the impact it has on the people we support.  We are now looking for an experienced fundraising professional to become our new Development Manager. 

We will need you to support the development and delivery of the charity’s fundraising strategy, with focus on individual giving, legacies and grants.  You will have a track record of engaging with stakeholders and be able to develop a strategy for increasing income through individual giving. 

We are looking for someone who can offer substantial experience working in a fundraising position and driving an income-generation strategy with demonstrable success in securing gifts of six figures and above from a range of donors. 

For further information about the role please read the attached job description. Please send your CV and covering letter to our recruitment partner, Jackie Dawkins at Shine Charity Recruitment.

· Closing Date: 9th June 2024

· First interview with our recruitment partner, Jackie Dawkins of Shine Charity Recruitment 11th June

· Second interview with ELF 27/28 June

We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.

The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.

The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.

The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.

They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.

The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.

Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.

Haringey Community Collaborative Manager

We are looking for someone who has experience of either operational or operational and strategic management skills, with a proven track record of leading, delivering and developing projects or services. 

Having a keen interest in the local community and a passion to ensure that local VCS within the Borough of Haringey is appropriately engaged with and supported, bringing people together and working in a role that can effect positive change resulting in improved outcomes for people who the VCS support and work with.

Someone with creativity in involving and reaching diverse groups and communities with a solid understanding of diversity and the implications for engagement, along with knowledge and experience of collaborative ways of working. Your communication skills will give you the confidence to interact with local communities, senior stakeholders, as well as build relationships with strategic partners and funders.

You will be confident leading a team, and capable managing, monitoring and reporting performance.

Job Summary

The Haringey Community Collaborative Manager is responsible for leading the development of the VCS Capacity Building strategy and the effective co-ordination of the Community Collaborative team which includes a Communications and Engagement Officer, a Workplace Development Manager, and a Capacity Building Manager.

We envisage the Haringey Community Collaborative Manager performing at either a primarily operational level or, for a more experienced candidate, at both operational and strategic levels. The salary range reflects this, with the upper end of the salary range reserved for candidates who can demonstrate an ability to deliver at both the operational and strategic levels.

Operationally, the postholder will have specific management responsibility for co-developing priorities for local VCS funding and capacity building, as well as the Volunteer Centre and wider VCS community of practice. The post holder has lead responsibility for developing the Annual Work Programme, performance management and reporting against the targets and milestones in the Contract.

Strategically, the role would include a wider contribution to the strategic management and development of Public Voice, supporting the CEO as required. This would include leading the shaping and delivery of a Capacity Building strategy; representing the VCS Alliance at stakeholder meetings and influencing key stakeholders to better support Haringey’s VCS; as well as growing the reach and impact of the Capacity Building service by engaging new funders and partners.

We are equally open to applications from candidates who feel they can deliver exclusively at an operational level, as well as those who feel they can also deliver at a strategic level. We would ask candidates to specify in their application whether they are applying for either the operational role, or the operational and strategic role.

Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices

Ref: FML -241

Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas and processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants?

If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant.  We will count on you to implement effective processes and procedures across the Fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.

You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants.  Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Corporates and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.

What we are looking for

• Expert knowledge of the fundraising landscape
• Experience devising cultivation and solicitation strategies and database management
• Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
• Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
• Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

For further information and to apply, please visit our website via this advert. 

Closing date: 11pm, Monday, 27th May 2024.   

Interview: 1st stage Monday 3rd June 2024 (virtually) / 2nd stage Thursday 6th June 2024 (In person)

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP