Database support analyst jobs in Liverpool
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Business Analyst
We’re looking for a collaborative and motivated individual to join our Digital, Technology & Data Services team as a Microsoft Dynamics 365 CRM Business Analyst.
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: 000027 Business Analyst - Microsoft Dynamics 365 CRM
Location: Home-based, Nationwide UK. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: 2 August 2026
Interview Date: TBC
The Role
Initially reporting to the Associate Director for Knowledge and Insight, the Business Analyst will support the development and ongoing improvement of the organisation’s Microsoft Dynamics 365 CRM platform. The role will analyse and translate business needs into clear, well-structured technical requirements, helping to deliver Microsoft Dynamics 365 CRM improvements that enhance customer services, strengthen engagement and improve operational efficiency.
The role acts as a key bridge between operational teams and technical delivery colleagues, ensuring changes are driven by genuine organisational needs, aligned with strategic priorities, and designed to deliver sustainable long term value.
Key responsibilities will include:
· Working with stakeholders across the organisation to understand business processes, user needs and priorities
· Analysing, documenting and translating business requirements into clear functional specifications for Microsoft Dynamics 365 CRM development
· Collaborating closely with Digital, Technology & Data Services colleagues to support the delivery of Microsoft Dynamics 365 CRM enhancements
· Ensuring Microsoft Dynamics 365 CRM developments align with organisational strategy and deliver measurable business benefits
· Supporting continuous improvement of the Microsoft Dynamics 365 CRM platform, championing usability, efficiency and best practice
About You
You will:
· Have experience or a proven track record of working as a Business Analyst on CRM systems, ideally Microsoft Dynamics 365.
· Have strong skills in requirements gathering, analysis and documentation
· Be confident working collaboratively with both technical and non technical stakeholders
· Have experience translating operational needs into effective technical solutions
· Be organised, analytical and focused on delivering long term value for the organisation
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Analyst, Business Analyst, Data Analyst, Microsoft Dynamics, Microsoft Analyst.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
UKATA is the leading professional body in the UK for those learning and practicing Transactional Analysis (TA). Founded in 1974, UKATA has grown into a vibrant community of over 1100 members, from curious learners to advanced practitioners, all dedicated to the growth of TA theory and practice. UKATA is an organisational member of the UK Council for Psychotherapy (UKCP) and the European Association of Transactional Analysis (EATA).
The Opportunity
This is a key operational role at the heart of UKATA. You’ll combine day-to-day operational coordination with responsibility for agreed projects and organisational improvements. You’ll also support members, governance, communications and events, working closely with the Managing Director, contractors and volunteers to help deliver an excellent experience for our members.
No two days are the same. One day you might be coordinating an online event, updating our website or producing reports from our membership management system to support decision-making. The next you could be designing an internal process, supporting our National Conference or leading a new organisational project.
What You'll Do
- Play a central role in the smooth day-to-day running of UKATA and helping improve how we work
- Lead key projects to improve systems, processes and the member experience
- Support members, governance and UKCP registration processes
- Maintain and develop our CRM, website and digital systems
- Help deliver communications, events and member engagement
- Work closely with trustees, volunteers and contractors to support the organisation
- Build relationships with members, registered training providers and other stakeholders
About You
We’re looking for an organised, proactive and collaborative professional to join our small team – someone who:
- enjoys bringing structure to a busy and varied workload
- is proactive and confident using their initiative
- likes turning ideas into practical action
- builds positive working relationships with a wide range of people
- communicates clearly and professionally
- enjoys balancing day-to-day administration with longer-term projects and improvements.
What We Offer
This role offers the chance to work with a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- Flexible, remote working arrangements, with regular UK travel
- A varied role with genuine ownership and opportunity to shape how we work
- A supportive, collaborative team, working closely with members and volunteers across the UK
- Ongoing learning and professional development
- Employer sick pay scheme
- Employer pension contribution
- Reasonable travel and accommodation expenses for work-related travel.
- 33 days annual leave per annum (FTE), including bank holidays
Location and Working Hours
This is a home-based role with flexible remote working arrangements. Regular travel across the UK is required to support conferences, trustee and committee meetings, planning days, and other organisational activities. On average, this is expected to be around once a month, although the level of travel will go up and down, with some periods busier than others. Reasonable travel and accommodation expenses will be reimbursed in line with UKATA policies.
We are looking for someone who can work 30 hours across at least four days a week, primarily during normal weekday office hours. Some flexibility will be required to attend occasional evening meetings and weekend events.
Salary
The full-time equivalent salary for this role is £40,000. The pro rata salary is £32,000.
Thank you for your interest in working with UKATA. We look forward to reading your application.
Registered Charity
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UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Thank you!
THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.
THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges.
Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach.
The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services.
This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows.
To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request.
