Database support officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £27,550 per annum
Hours: 35 hours per week
Closing date: Tuesday 18 November 2025 at 10.00am
Interview date: Tuesday 25 November on Teams video. There may be a second stage interview in person on Thursday 27 November in the morning.
This is a fixed-term role for 9 months.
Who we are looking for
We are looking for a Supporter Care Coordinator to join our Supporter Care Team.
The role is very much supporter facing; in many cases you will be the first contact that supporters will have with Breakthrough T1D. You will be responsible for thanking supporters, dealing with queries and updating supporter details. You will also ensure that donations from supporters are entered accurately on the database and create reports for the Finance team. You will be required to develop good relationships with all teams and have the passion and desire to help out where necessary with additional tasks.
Experience required
You’ll have previous experience of:
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Working in a customer service environment
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Communicating with customers over the telephone and by email
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Working on a recognised database
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Administrative experience
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Deadline for applications: 9am on Monday 24th November 2025
Salary: £35,327 per annum, pro rata
Contract: Fixed Term contract to 31st March 2027, Full Time (37.5 hours per week) We operate a blended working approach where you will be required to work in the office two days a week, Wednesday & one other day tbc
About The Role
As a Grants and Learning Officer, you’ll be helping us to deliver our ambitious, nationwide grants programme. We currently support over 500 grassroots organisations and 18-30 year old creatives, and have a busy grants cycle to manage, alongside ever-increasing numbers of applications.
This year, we’re building and migrating to a new grants database and you’ll play an integral role on the project team. In addition, you’ll manage an assigned portfolio of grants, and help with all aspects of the funding cycle. You’ll support applicants and funded partners, make funding recommendations, administer grants, provide feedback and support, and visit projects.
About You
First and foremost, you’ll be passionate about the work that Youth Music does. As a skilled administrator, you’re not fazed by planning, monitoring, reporting, and spreadsheets. You have an eye for detail. You’ve got good IT skills and working knowledge of how databases operate. With the development of our new database this is an exciting opportunity for someone who enjoys developing processes and working with data and detail.
You’re a collaborative worker who enjoys being part of a friendly team, as well as travelling on your own to build new relationships with a diverse range of people. As a grants manager you’ll have an instinct for what’s important – when to give advice, and when to step back.
Key Responsibilities
Grant Making
- Relationship management for a diverse portfolio of grants within allocated areas or specialisms.
- Maintain an up-to-date knowledge of the music/creative landscape and issues affecting your allocated areas.
- Provide telephone, online (e.g. Zoom, Microsoft Teams, webinars) and email advice to potential applicants.
- Assess grant applications.
- Make recommendations to the assessment panel.
- Efficient and effective turnaround of grants administration, primarily through our grants databases (Salesforce and Grant Tracker).
- Ensure data in the grants database is accurate and up-to-date, and support with data input, analysis and cleansing.
- Review grant requirements and ensure quick processing of payments.
- Undertake visits to funded projects and attend events.
- Provide advice and feedback to successful and unsuccessful applicants.
- Support the running and facilitation of events.
- Contribute to the improvement of Youth Music’s funding processes and procedures in line with the flexible funding principles we’re committed to.
- Provide support to others in the wider Youth Music team.
Learning and Projects
- Undertake project-based tasks as part of wider team or organisational project work.
- Specialist knowledge about assigned areas of Youth Music’s work or operations and produce relevant outputs to help us and others to learn and develop.
- Produce resources and content for the Youth Music community.
- Present information and learning to internal and external colleagues.
General
- Carry out all such additional duties as are reasonably commensurate with the role.
- This post will require travel across the UK, occasionally involving overnight stays.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person Specification
Essential Criteria
- Experience of working or volunteering in music education, music industries, grants management, youth work or advocacy, education, or not-for-profit settings.
- Familiarity with the funding process.
- Experience of working in an administrative role.
- Experience using databases and other software.
- Proficient IT skills, including Microsoft Teams and Office (in particular Outlook, Excel and Word).
- Organisational and administrative skills, able to prioritise and work to deadlines.
- Attention to detail.
- Confident in decision-making and can work autonomously.
- Ability to think creatively to solve problems.
- Interpersonal skills and the ability to work as part of a team.
- Ability to communicate effectively with different types of people.
- A clear and persuasive verbal communicator with the ability to write in plain English.
- Ability to build and manage relationships.
- Analytical skills (you’ll be required to read and respond to applications and reports).
- Commitment to inclusion, diversity, equity and access (IDEA), with good awareness of accessibility and understanding of inclusive best practice.
Desirable Criteria
- Experience of project management, including financial planning and management.
- Understanding of the social issues facing children and young people today.
- Understanding youth voice and/or participatory grant making practices.
- Understanding of organisational best practice (safeguarding, financial health, governance, equality, and diversity).
- Understanding of the music education and / or music industries landscape.
The client requests no contact from agencies or media sales.
Want to help get tails wagging again? We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.
As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes. You'll play a key role in supporting adopters, during the adoption process and after rehoming, to ensure that every dog has the best possible chance of successfully settling into their new life.
What does this role do?
As a Behaviour Officer you’ll:
- assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures.
- design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements.
- oversee and support the implementation of training and behaviour plans by colleagues. Work with other departments to modify and seek guidance.
- monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog. Provide professional training, support and assessment colleagues.
Could this be you?
To be successful in this role, you'll have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll also have achieved ATBC competence at Animal Trainer level and have achieved specific competences from the Behaviour Technician standard. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all, you'll be passionate and committed to the work of Dogs Trust.
A full, manual driving licence is also essential, as driving will be a part of the role.
What does this team do?
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Grants Systems and Business Analyst to join our Foundation, providing subject-area expertise to our grantmaking and wider teams. This exciting role leads on our grants system and processes and ensures we are working in the best way to support our grant-making (approx. £35m of grant spend per year).
You will lead on maintaining, designing and developing grant making systems and processes and their relationship to other parts of the organisation. You will work with colleagues to identify where we could improve our use of existing digital systems or introduce new systems and oversee the introduction of new systems as agreed including the development of a new grant management system. A key element of this role is to help others work in the most efficient and effective way.
In addition, the role leads on introducing, developing and overseeing the operation of digital systems to support the operation of PHF’s wider business. The post holder will bring a mix of technical and people skills to lead on continuous improvement, ensuring our systems and workflows fit the needs of the organisation and those we work with, and colleagues are skilled-up to work effectively. This may involve working on the introduction of new software as required and will include working with our IT support company, software suppliers and colleagues who have specific oversight of some systems.
Main areas of resposibility
- System and Process Design for grant-making
- Systems to support PHF’s operation
- System Administration and Support
- Integration with other systems
- Reporting and data management
Our ideal candidate will be an experienced digital systems and data expert who can confidently translate technical language to a non-expert client group in order to improve systems and ways of working. You may have exeperience of Blackbaud Grantmaking software or will be confident to pick this up.
About us
Paul Hamlyn Foundation was established by Paul Hamlyn in 1987. Upon his death in 2001, he left most of his estate to the Foundation, creating one of the largest grant-making foundations in the UK.
We use our resources to support social change, working towards a just and equitable society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our vision is for a just society in which everyone, especially young people, can realise their full potential and enjoy fulfilling and creative lives.
Our mission is to be an effective and independent funder, using all our resources to create opportunities and support social change. We partner with inspiring organisations and individuals to put them at the heart of leading change and designing solutions to overcome inequality.
We are committed to being an anti-racist organisation. This commitment drives how we work, who we work with and how we make decisions. You can read more about our commitment to Diversity, Equity, and Inclusion (DEI) here.
We have five funding priorities where we wish to see change for our work in the UK:
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Investing in young people
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Migration
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Arts
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Arts Education
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Nurturing ideas and people
Our values are important to us and we work to and carry them through all our activity.
Benefits
The Foundation is based in light and recently refurbished offices near Kings Cross in London and we currently work to a hybrid working model with 40% of time worked in the office and the rest a combination of external grantee visits and homeworking. We offer fantastic benefits including
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25 days annual leave,
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10% non-contributory pension contributions with optional additional 2.5% matched employer contributions
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Enhanced maternity and paternity policies
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Complimentary lunch when in the office.
First stage interviews are expected to take place remotely on Friday 28th October. Second stage interviews are expected to take place in-person on Wednesday 10th December.
We are one of the largest independent grantmakers in the UK, focusing on the arts, education and learning, migration and young people.



The client requests no contact from agencies or media sales.
Are you someone who enjoys helping others and creating positive experiences?
As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.
Key Responsibilities:
- Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
- Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
- Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
- Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
- Promote additional fundraising opportunities and relevant products to increase income where appropriate.
- Ensure supporter records are accurately maintained on the CRM database.
- Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
- Follow all data protection, audit, and compliance requirements.
About You:
- Experience providing excellent supporter or customer service.
- Strong communication and interpersonal skills with a confident telephone manner.
- Able to handle challenging conversations with professionalism and empathy.
- Competent in using Microsoft Office and databases.
- A collaborative team player who enjoys working with others to achieve shared goals.
- Organised, accurate, and able to manage time effectively in a busy environment.
- Flexible and adaptable to changing priorities and responsibilities.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title Database Officer
Location Hybrid – Home/London Office, EC4Y
Hours of work 9:15 am – 5:15 pm (35 hours PW)
Salary £30,000 per annum
Reporting to Database Manager
Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation.
Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media.
Role Overview
In this role you will:
• Import and accurately record all supporter engagement activities into the main database.
• Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services.
• Work across multiple databases including Raiser’s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint).
• Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates.
Why Join Premier?
• We offer competitive salary
• Hybrid work
• Additional leave on your birthday
• Extra annual leave in addition to statutory
• Competitive sickness absence pay scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Working from home equipment allowance
• Eye care scheme
• Enhanced Maternity and Paternity leave pay
In addition to competitive pay and benefits, Premier offers:
• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.
• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 26th June
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of over 1500 individuals and their families UK-wide who are affected by MPS, Fabry and other related lysosomal diseases.
We are expanding our small, dedicated, Support team who raise awareness, provide information and practical guidance alongside support and advocacy relating to health and social care, housing, education, transition, independent living, palliative care, and bereavement. This team also contribute to the development of our resources and facilitate project work such as youth engagement, advisory boards, and support groups.
Ideal candidate
As a Support & Advice Officer, you will provide administrative and initial frontline support. You will have the confidence to respond to queries, triaging when required. You will work with sensitivity and confidentiality, have excellent communication skills making sure that the individual (or family) remains at the centre of your work. You will have exceptional IT skills and be highly organised, with the ability to juggle many strands of work. You will demonstrate a positive attitude and a willingness to work collaboratively with your colleagues and external parties.
Training on MPS and related conditions will be provided to help you develop a good understanding of MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. which may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
This is a full-time role (35 hrs per week) however part time hours may be considered for the right candidate. Salary will be pro-rata for part-time.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided in several ways through our dedicated support and advocacy service, annual events, patient expert meetings and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated activities and therefore will require an enhanced DBS check during recruitment and for this to be reviewed on a regular basis.
To apply: Please provide your CV and a cover statement giving examples to demonstrate your competencies, achievements and skills alongside explaining how your previous roles and experiences make you the candidate we are looking for.
Closing Date: Whilst we have an initial closing date of 17 November 2025. We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location: HMS Raleigh, Torpoint, East Cornwall, PL11 2PD
Contract: Full time, Permanent
Salary: £26,500 gross per annum
Closing Date: 3 November 2025
Are you a Training Support Officer looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Training Support Officer to join our team at HMS RALEIGH.
About the role
The purpose of this role is to support the Centre Manager in managing the facility known as SCTC Raleigh which is hosted at HMS Raleigh. We operate within and as part of HMS Raleigh, this requires significant co-ordination and liaison across the wider team at HMS Raleigh. The purpose of SCTC Raleigh is to facilitate and support the delivery of cadet training for all organisations of the Royal Navy Cadet Forces. This role is responsible for facilities management and health and safety reporting to the Centre Manager.
Responsibilities
· To support the Centre Manager to facilitate all activity hosted at the centre
· Lead on arranging all logistics in support of the centre’s activities
· Ensure the centres facilities are maintained appropriately
· Manage the routine health and safety records and actions for the Centre Manager
Requirements
· Strong administrative and organisational skills.
· Experience/knowledge of uniformed and/or youth organisations
· Experience working within the Military environment preferably Royal Navy.
· Can demonstrate ability to form and maintaining collaborative relationships.
· Ability and willingness to work evenings and weekends
For further information, please download the Recruitment Pack. If you are interested in this role and would like to arrange an informal chat you can contact the Centre Manager by email.
Benefits
- 51 days annual leave per annum
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.
About the Role:
- Maintain and improve departmental filing systems to achieve maximum efficiency.
- Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
- Undertake small-scale project work including researching, analysing and recommending next steps.
- Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
- Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
- Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience of organising and coordinating meetings and events.
- Proven office administrative experience.
- Proven experience supporting senior leaders.
- Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
- Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
- Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.
Why you should apply:
Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.
You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!
***Please download the job description for full details***
About You
You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.
Key responsibilities:
· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.
· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.
· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.
· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.
· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
About you:
We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.
You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.
This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
- You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
- You understand the welfare benefits system and know how to help clients access the right support.
- You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
- You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
- You take pride in supporting clients to sustain their tenancies and build financial stability.
- You work well with others - building strong relationships with colleagues and external partners to get the best results.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 9th November 2025 at Midnight
Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross
*Candidates will need to be available, to interview on this day.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
Are you looking for a role that will help to change the future of Brain Tumour Research in the UK? If you’re excited to take on such a key position, then Communication Officer is the role for you. At Brain Tumour Research, we are looking for a Communications Officer to join our Marketing and Communications team, as well as giving assistance to our fundraising team, as they drive to meet remarkable income targets. We would like to hear from anyone with experience working in communications and a passion to make a difference for brain tumour patients and their loved ones.
About the Role
This is an amazing chance for an individual to become a pivotal figure in one of the most advanced and exciting fundraising charities in the UK. Through this role, you will develop your skills and knowledge as Communications Officer, gaining experience of working with a contact management system. Your day will involve creating captivating content for our website and newsletters for our different audiences as well as working with teams across the whole charity to help them reach their ambitious targets.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you. This is a fantastic opportunity for a Communications professional looking to further their career, whilst making a difference at one of the most innovative and ambitious medical research funding charities in the UK as a Communications Officer.
Do you have:
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Demonstrable excellence in copywriting and editorial skills
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Bachelor’s degree in communications, media communications or a related field, or similar professional level of experience of at least two years
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Understands importance of brand and producing powerful and engaging content that delights and inspires our loyal supporters
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.