Database Support Officer Jobs in Holborn, Greater London
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Respond to customers on the Housing helpline, managing enquiries, raising contacts in a CRM database, with a view to tracking and tracing, follow up and offering excellent customer Service.
- Responding to customer queries and complaints via telephone, email, and inboxes, responding in line with SLA's and policy to promote a customer focused service.
- Take ownership of complaints by responding in line with policy, escalating when necessary, taking ownership of resolution and communication promptly .
- Deliver the void (unoccupied) property bulletin, using web based systems, ensuring data and information is accurate. Distribute to customers in required format on a scheduled basis as directed by the property team.
- Business Information sharing - Take full responsibility to undertake critical data checks, utilising systems and other documentation, to verify data is reliable and correct. In line with GDPR share data with relative third parties.
- Manage and maintain relevant computer based property and client records taking personal responsibility for ensuring the accuracy of data and recorded information.
- Provide detailed reports and information to produce mail-merge data, stakeholder and business information in line with key deadlines and compliance.
- Managing retention and disposal of information and files in line with GDPR and departmental policy.
- Manage the incoming mail service delivery through electronic means as well as incoming post (Church House), liaising with key business partners to establish a routine method of ensuring correspondence is directed to the correct team / department , cheques are handled in line with financial requirements and documents are returned where necessary.
- Manage standard letters / generic forms / I&R assessments as required, delivering a robust support service across the wider housing team.
- Create new and amend existing third-party details and ensure the accuracy of recorded information
- Liaise with utility suppliers, Local Authorities, customers and colleagues to ensure accuracy of data, including meter readings, void and occupancy date for council tax.
- Provide supporting information to clarify property status and request amended accounts to reflect this.
- Where necessary, investigate and respond to enquiries, including account queries, this may include enquiries from contractors, suppliers and other third parties.
- Challenge where necessary, to ensure value for money and quality of service from suppliers.
- Manage meter move requests and arrange prompt payment whilst liaising with all involved parties.
- Take responsibility for the day to day processing of payments across the Business team to include all departmental accounting functions in relation to works orders, purchase and framework orders, credit notes and invoices across charity and administrative company accounts, with particular focus to void costs, within required timeframes and in line with Service Level Agreements.
- Produce data uploads for finance transactions, ensuring accuracy of data and sign off completed data.
- Working collaboratively alongside our Finance and Resources partners to ensure prompt payment and when required, investigate queries that arise.
- Escalate issues and problems to managers when necessary to ensure payments are made on time, thus avoiding late payment fees and charges.
- Where necessary, engage with suppliers, contractors and customers ensuring that information is clear, concise and understood to achieve resolution.
- Support the management of the legacy mortgage scheme, supporting the Business Services Team Leader and Business Administration Officer (Mortgages), providing clarity and support on a range of queries and tasks.
- Manage quinquennial inspections in line with stakeholder agreements, refunding customers and producing monthly update reports.
- Develop knowledge and skills on mortgage redemptions, working closely with solicitors and customers to progress and complete sales and redemptions promptly.
- To ensure that data held in QL / SAP is complete, accurate and reliable through regular assessment of data using analysis and cleansing where necessary and to take personal responsibility for ensuring the accuracy of data and recorded information across all business streams.
- Produce stakeholder reports, business reports and information to enable transparency across the business, in line with agreements and compliance.
- Data management and entry for key information relating to insurance revaluations, working collaboratively with colleagues to ensure insurance values are periodically reviewed.
- Produce and take responsibility for mail-merge data to enable communication to customers and stakeholders as and when required.
- Provide administrative support services to the business team whilst maintaining effective internal communication across all teams to ensure information is shared and understood.
- Develop a culture of team collaboration to maintain day to day Business as Usual, working together effectively to get the job done.
- To organise your work to meet key objectives, on time and to agreed standards.
- Seeking continuous improvement in the way we deliver services.
- Responsible along with team members for ensuring continuation of service in the absence of other staff.
- Review and challenge existing processes and procedures, with a view to recommending new ways of thinking and managing tasks.
- Excellent attention to detail and methodical approach to checking information and detail.
- Proven experience of operating in a customer facing multi-channel / service environment.
- Ability to support operators and senior operators in their tasks and decision-making, only escalating to the line manager if you are unable to resolve the issues within the team.
- To work collaboratively with and through others. Supporting the wider team with clear communication and direction.
- Experience of having worked in a fast paced, customer focused environment.
- Good knowledge and application of Microsoft packages with intermediate level in Microsoft EXCEL
- Excellent levels of literacy and numeracy
- High level of professionalism, care and integrity, ensuring a positive image of the organisation is promoted at all times.
- Strong time management skills
- A positive attitude and ability to adapt to changes, enabling business growth and change
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focused service.
- Highly organised with the ability to multi-task and be flexible to respond to service delivery requirements.
- Ability to build strong relationships
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Strong oral and written communication skills to work effectively with colleagues, customers, business partners and stakeholders
- Strong analytical skills with the ability to collect, organize and analyse, significant amounts of data with attention to detail and accuracy
- Creative and innovative thinking with the ability to develop new systems, procedures and solutions
- Experience of accounting processes including management of purchase orders and other related tasks
- Knowledge of SAP financial systems and Aareon QL Housing Management System would be beneficial.
- Previous experience of working in a housing or charity setting.
- A salary of £33,382 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The postholder will be responsible for processing various types of income and will play a key role in documenting the Charity’s fundraising activities
Key responsibilities of the role:
- Working to process fundraising and donor income for the Charity
- Carrying out data imports on Microsoft Dynamics
- Performing data amendments and data cleaning
- Exporting data to external agencies
- Batching donations and allocating them into various areas
- Creating reports using MS Access
- Performing new donor imports
- Carrying out manual amendments of supporter records on Access
- Batching online donation payments
- Writing/amending/running queries in MS Access to create monthly reports
- Carrying out clawbacks
Ideal candidate profile:
- Experience in a similar Data Officer position within a Charity
- Advanced Excel experience
- Working knowledge of Microsoft office applications including MS Teams, Outlook and Word
- Excellent written and communication skills
Agency reference number: J80250
Location: Central London (2 days per week in Office)
Duration: 3 months rolling contract with high chance to extend
Daily Rate: £120 - £130 per day
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
We are seeking an enthusiastic and proactive Development and Outreach Officer to play a key role in mobilising resources, expanding the network, and raising awareness about child marriage globally. The Development and Outreach Officer will work within the Development and Outreach Team to develop and implement fundraising strategies, cultivate donor relationships, lead the development of grant proposals and reporting processes, and support with outreach events.
We are looking for a passionate fundraiser with previous experience in a similar role in the not-for-profit sector, international/intergovernmental organisation or social enterprise. You will have a proven track record of writing funding proposals for trusts and foundations, excellent relationship management and impeccable written communication skills.
Job location
London, UK (hybrid with up to three days on site per week). May include international travel.
Accountable to
Development and Outreach Manager
Salary range
£32,600 rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Contract
This is a permanent full-time role. The successful candidate must have the right to work in the United Kingdom at the time of applying.
KEY RESPONSIBILITIES
Proposal development, grant management and reporting
- Develop concept notes and proposals, collaborating with relevant teams to ensure alignment with Girls Not Brides’ priorities and with donor requirements.
- Coordinate the preparation of budgets, work plans, and other supporting materials for grant applications, ensuring accuracy and compliance with donor guidelines.
- Support in monitoring grant timelines, deliverables, and reporting requirements to ensure compliance and accountability.
- Prepare timely and accurate donor reports and updates.
Donor cultivation and stewardship
- Cultivate and maintain relationships with existing and prospective donors to expand Girls Not Brides’ network and strengthen collaborations.
Fundraising strategy
- Contribute to the development and implementation of fundraising strategies to diversify and increase Girls Not Brides’ funding base, in alignment with organisational goals and priorities.
- Research and identify potential funding opportunities from diverse sources, including trusts and foundations, governments and corporates.
- Collaborate with Girls Not Brides’ internal teams (regional, finance, communications, learning and impact teams) to maximise fundraising opportunities.
Outreach events
- Support the team in the planning and implementation of events and outreach work throughout the year, working with other teams in the Secretariat, our members and partners.
- Represent Girls Not Brides at meetings, conferences, and events to network with existing and potential donors, to promote the organisation's mission and impact.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
- Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up-to-date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a similar level role in the not-for-profit sector, an international/intergovernmental organisation, a social movement, research centre or social enterprise.
- Proven track record of successfully securing grants and donations from diverse sources, with experience in proposal writing, donor cultivation, and grant management.
Essential skills and knowledge
- Excellent communication, networking and interpersonal skills, as well as the ability to persuade and inspire others.
- Outstanding written communication, creative thinker, and the ability to write for different audiences.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- Proficiency in all areas of Microsoft Office Suite and adaptability to learn new software packages as needed.
- Ability to work collaboratively in a fast-paced environment, prioritise tasks and meet deadlines effectively.
- Self-motivated with the ability to work unsupervised, possessing strong problem-solving and multitasking skills.
- Highly organised, detail-oriented and able to manage multiple priorities and deadlines effectively.
- Fluency in English required.
Essential values and attributes
- Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender justice.
- Team player spirit, proactive and able to confidently take initiative and make appropriate decisions.
- Willingness to work flexibly.
Desirable
- Programmatic experience of working on child marriage or broader work on empowerment of girls and women.
- Proficiency in French and/or Spanish.
- Ability and willingness to travel internationally when required.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The closing date for this role is 23:59 BST (GMT+1) on Sunday 26 May 2024
In-person interviews will be held on-site on Thursday 6 June & Friday 7 June.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Joining New Horizon Youth Centre as a Grants Officer means not only stepping into a role of significant impact but also becoming part of an organisation deeply rooted in long-term, strong relationships with our funders. Last year, an impressive 43% of our income came through trusts and foundations, a testament to the trust and credibility we've built over the years. Last year, we surpassed expectations by raising £4 million with just three members of staff, showcasing our dedication and effectiveness in fundraising. This year, our sights are set even higher, with a target of £4.7 million. As part of our investment to achieve this ambitious goal, we're seeking a passionate and driven individual to join our Fundraising Team. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand. This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an exceptional place to fundraise. If you're seeking not just a job, but a deeply fulfilling experience where your work directly transforms lives, then New Horizon Youth Centre is for you.
Salary: £31,200 - £34,736
Application Closing Date: 10am, 19/05/2024
The client requests no contact from agencies or media sales.
Data Integration Officer, 12 Month Contract
Children's Charity, Central London (Hybrid working offered, 2 days a week in the office)
Salary - £39,000
Charity People are delighted to be working with a world-famous Children's Charity in Central London to recruit a Data Integration Officer to work on a 12-month contract.
The Charity uses Salesforce as its main CRM solution. It is used to manage the data of fundraisers, volunteers, events and donations. The Charity is in the process of implementing Boomi as it's middleware solution and are looking for a Data Integration Officer to play a key role in making the project a success.
Working within a small team, the ideal candidate for this position is someone who enjoys and excels in designing, developing, and implementing integration processes that connect different business systems, ensuring seamless data flow and optimal performance. Your role will involve collaborating with the Database Officers and Business Analysts to understand business requirements along with supporting the Database Officers and QA Tester with testing within the Boomi platform.
As a Data Integration Officer, the postholder must also demonstrate an excellent technical skillset both in terms of their data manipulation and administration skills, and in their consistently high level of accuracy and attention to detail. We are looking for someone who is self-motivated with a "can do" / problem solver approach and desire to deliver added value and improvements on an ongoing basis.
You will have experience of managing and importing bulk data along with experience of data integration into Salesforce using middleware solution. Furthermore, an understanding of delivering a large software implementation project would be ideal. We welcome applications from both the Charity sector and the non-Charity sector.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Senior Counsellor
Hours of Work: 4 days a week, 28 hours a week
Salary: £40,221 (pro-rata)
Duration of Contract: 1 years - renewable subject to funding
Accountable to: Executive Director
Responsible for: Three part-time counsellors/psychotherapists and a team of volunteer counsellors/psychotherapists.
About IKWRO
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.
We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.
IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.
As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.
We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.
The post-holder will be required to work in a confidential setting and provide non directive support to improve mental health and social functioning of women who are experiencing different forms of gender based violence. The post-holder will be professionally trained, accredited and work within the BACP/BPS Ethical Framework for the Counselling Professions (2018) or equivalent.
Main Duties and Responsibilities
·Provide a service in line with BACP (British Association for Counselling and Psychotherapy) guidelines or equivalent.
·To support the management team with the strategic development of IKWRO’s counselling services.
·The provision of effective and high-quality Counselling and Psychotherapy services to IKWRO’s clients through making use of up to date service standards and IKWRO’s Counselling Guidelines.
·To agree a counselling contract with IKWRO’s clients and provide a timely, responsive and appropriate service.
·Carrying out a small one to one clinical caseload and/or depending on the team’s clinical capacity.
·To manage waiting lists according to the level of risk, delivery plans and organisational priorities.
·To manage the delivery against targets and in accordance with contract requirements.
·To lead, line manage and develop the counselling services staff as required.
·To do the clinical supervision of Associate Counsellors and trainees.
·Helping clients work towards a deeper understanding of their concerns;
·Maintain clients’ records ensuring accordance with IKWRO’s policies particularly as they relate to confidentiality and data protection.
·Making appropriate referrals and signposting to other services if needed;
·Attending clinical individual supervision, managerial supervision and training courses;
·Liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients;
·Liaising with IKWRO’s staff.
·Maintaining and updating accurate digital records of all cases and up to date monitoring and evaluation databases as well as writing reports.
·Experienced in delivering a variety of therapeutic interventions from different therapeutic modalities such as Trauma Focused Cognitive Behaviour Therapy, Psychodynamic, Existential and Humanistic therapy.
Title: Grants Development Officer
Location: EJF offices in London or Bath. EJF has hybrid working (3 days in the office)
Closing date for applications: 13th May 2024.
Contract: Full-time, permanent
Salary range: £35,000 - £40,000 (according to experience and location) plus excellent benefits
This is a unique career opportunity for a young, extraordinarily talented, committed and ambitious individual who can deliver outstanding written materials according to tight deadlines and use superb presentational skills to secure new funding for EJF’s work protecting people and planet.
About EJF
The Environmental Justice Foundation (EJF) is an international organisation that protects the natural world and defends our shared, fundamental human rights to a secure environment. With grassroots projects and national programmes in 16 countries and a growing investigative, filmmaking, and campaigns team working to protect our global ocean and climate, wetlands and forests, EJF is growing fast. This new role reflects our ambition to increase our income and diversify our funding to meet our commitment to defend the planet, wildlife and people.
Most of EJF’s income comes from private foundations and government agencies in the UK, Europe, and the USA. We want to diversify the funding base by sharing our impact and ambitions with potential funders and securing long-term prospects that help us plan and sustain our international campaigns. The role needs a highly organised and self-motivated individual to identify opportunities and manage the grant application and reporting process.
About the Role
The post is new to EJF, offering an unusual opportunity to join a dynamic growing organisation and help deliver on EJF’s vision for the future. The role will work directly with the directors and COO, senior management, and colleagues in every geography, giving unique insights into each team's operations and impacts and the issues they are working on.
This role is for you if you are enthusiastic and self-motivated with superb, precise and persuasive written skills and meticulous attention to detail. You are organised and able to meet deadlines and prioritise your workload. You have a track record of writing successful grant applications and meeting the reporting requirements to deadlines. You enjoy researching and reaching out to prospective funders, building relationships, and liaising with colleagues to ensure you have the information needed to craft winning proposals. You are a confident speaker who will inspire funders to support our work.
Responsibilities include:
- Research and make recommendations of funding opportunities (new funders) and the best fit with EJF’s current and planned programmes. Draft initial enquiries (LoI or call) or funding applications. Ensure timely, appropriate follow-up is conducted and that we collect and learn from feedback.
- As directed, manage relationships with funders, ensuring timely reporting that meets their needs. This will include drafting the funder newsletter (bi-monthly) and providing new materials, such as reports, films, audits, etc.
- Draft funding proposals and monitor all deadlines for reporting, planning for the timebound and efficient delivery, and working with team members to ensure the highest quality reports are drafted in good time.
- Organise a monthly meeting with the directors and COO to present opportunities and actions and agree on priorities and approaches to donors.
- Take the lead in preparing government grant applications, liaising with colleagues for information and finessing draft texts.
- Maintain the grant database and ensure it is regularly checked and updated and that leads are followed up.
- Maintain the grants calendar, ensuring you are aware of reporting deadlines and other priority needs well in advance and ensuring no deadlines are missed. The role will take a proactive lead and coordinate as required.
- Assist in delivering events to update existing and attract new funders and ensure appropriate follow-up.
- Assist in crafting presentations to funders and, as required, work with the comms team to develop films or other materials.
Essential skills and attributes
- You will have excellent written and verbal communication skills, with demonstrable experience drafting clear, precise, and engaging copy, winning fundraising proposals, and supporting materials.
- You can deliver presentations and engage with funders.
- You are meticulously organised and able to meet multiple priorities to tight deadlines.
- You are friendly, self-motivated, and confident, and you can connect easily with colleagues and funders.
- Fluent in written and spoken English; other modern European languages are an asset.
Applications: please send your CV and cover letter explaining why you are the right person for the role to the email address provided.
Please note that only shortlisted candidates will be contacted due to the volume of applications we receive.
Candidates must have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working a Surrey based Carer’s charity to recruit an Individual Giving Officer. In this newly created role you will play a crucial role in nurturing relationships with individual supporters to make a difference to the carer’s the charity supports.
As Individual Giving Officer you will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the organisation.
Key responsibilities will include:
- Identifying, cultivating, and stewarding relationships with individual donors to maximise financial support
- Planning and executing individual giving campaigns, leveraging all available communication channels to engage donors effectively.
- Organising and coordinating donor events, creating opportunities for meaningful engagement and recognition.
- Collaborating with cross-functional teams to align fundraising strategies with organisational goals.
- Contributing to the development and implementation of a comprehensive individual giving strategy.
This position would ideally suit a candidate with;
Proven experience in individual fundraising, legacy fundraising, donor relations, or related fields.
- Strong written and verbal communication skills.
- Excellent interpersonal and relationship-building abilities.
- Familiarity with fundraising databases and CRM systems.
- Knowledge of current trends and best practices in individual giving and philanthropy.
- Ability to work independently and as part of a collaborative team.
This is a homeworking role, however you will be required to be present at the Leatherhead office and events on a semi-regular basis, so is most suitable for candidates within a commutable distance.
For more information about this position and next steps please apply here now.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
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To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
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To attend weekly team meetings
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To assist in research into new areas of operation for the charity.
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To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
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To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
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To collate statistics and create regular reports of programme activity, using our website and new database.
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To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
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To use Mail Chimp to send mailers to our partners and followers.
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Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
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To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
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To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
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To organise board meetings; booking diary dates, venues, catering and taking minutes.
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To attend and take detailed minutes at board meetings and any other meetings required.
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To process invoices, expense claims and credit card statements.
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To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
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To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
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To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a UK-wide social enterprise who supports the most marginalised in society to recruit an Individual Giving Officer. The role raises unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters.
Key responsibilities will include;
- Creating, planning, delivering and evaluating multi-channel, insight-led, supporter-centric campaigns. This will include both acquisition and retention campaigns.
- Managing production of supporter material, including email acquisition & retention campaigns, social media posts, website content, print advertising, direct mail and inserts.
- Working collaboratively with internal stakeholders and liaise with external agencies and suppliers to effectively deliver projects and campaigns.
- Working with colleagues to identify individual stories that can be crafted into impactful content for use in contribution marketing campaigns.
- Innovation - Manage a continuous cycle of testing new channels and developing acquisition and retention for individual giving, based on audience insight and sector trends.
The successful candidate will have experience of;
- income generation from direct marketing campaigns (acquisition and/or retention) across a variety of offline and digital channels
- effective campaign copy writing
- project management to deliver acquisition or retention campaigns
- using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns
- managing and monitoring external suppliers and agencies
This position can be either a hybrid role if commutable to the North London Head Office OR remote for candidates based across the UK who want to work from home.
Applications will be reviewed on a rolling basis so for more information about this position and next steps please apply here now.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Company Description
We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.
Team
ShareAction is widely recognised as a thought leader in the field of responsible investment (RI). The organisation has grown rapidly in the last three years, more than doubling in size, and expanding our impact and reach significantly. With this growth comes the exciting challenge of managing our increasing number of high value funding partnerships while continuing to grow.
Our Fundraising Team is formed of several fundraising strands, an established grants programme, a digital fundraising stream raising income from the public, and a philanthropy team working with individuals. We are seeking a Senior Fundraising Officer to join us to support our exciting fundraising initiatives.
What you’ll do (key responsibilities)
Reporting to the Senior Fundraising Manager, you will be instrumental in supporting our Fundraising team across; Trusts & Foundations, Major Donors and Individual Giving.
In assisting with the coordination of the fundraising portfolio, the main responsibilities of the role will include:
- Leading on the delivery of 2 x Individual Giving appeals per year (Big Give);
- Leading on our Gift Aid management for all donors;
- Monitoring our team inbox, online and postal donations and ensuring a high level of donor care is maintained, including thanking and being the first point of contact for individual donor enquiries;
- Maintaining up-to-date supporter records on our database and identifying opportunities to improve processes for tracking relationships and capturing data on our progress;
- Prospect Research for trusts, foundations, statutory funders, as well as major donors identified by the team;
- Acting as the Relationship Manager for a small pipeline of Trust and Foundations;
- Assisting in the planning, administration and delivery of fundraising and stewardship events;
- Assisting in regular reporting and updates to both staff and funders;
- Working with our Finance team to track donation payments, process invoices etc;
- Supporting the Senior Fundraising Manager and the Communications team in the online planning, administration and analysis of Individual Giving Programmes;
- Supporting with copywriting and pulling information together to share with funders;
- Support with management of donation platforms;
- Other ad-hoc administrative duties as and when required.
For further information and to apply, please visit our website via the Apply button.
Deadline for applications: 9 a.m. on Monday 20 May 2024
Property Management & Resources Officer
The Vacancy
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in delivering its strategic plan to make the best use of its property portfolio in local communities across the country and centrally.
Working alongside the Director and colleagues within the Property Support team, you will be providing support and management to Connexional property, particularly focussing on the Connexional manse portfolio and its resident ministers. Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.
You will also be a central Property Support team member assisting team colleagues within their specific areas of expertise including Listed Buildings and the Church’s net zero strategy. This could be through the provision of proactive support of and input into, relevant forms of guidance, advice, communications, training and good practice.
You will also support the Director in the administration of property grants and application received for replacement Projects under Standing Order 973.
About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will preferably have experience supporting a senior team within a property function and preferably have some experience in a property or project management type function.
As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.
The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing Date: 12 May 2024
Interview Date: 22 May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.
Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.
Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.
You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.
The role
MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.
The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Job Title: Senior Policy and Public Affairs Officer
Reports to: Policy Manager
Line reports: None
Contract terms: Full time
Salary: £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job purpose
Part of the Communications and Engagement department, the Senior Policy and Public Affairs Officer is responsible for developing and implementing strategic policy initiatives and engaging with key stakeholders to advance our policy priorities across the four UK nations. Working with colleagues, members and external stakeholders, you will deliver high quality analysis and research, produce evidence-based policy positions and outputs, and employ effective public affairs approaches to influence change on behalf of our members.
Main responsibilities
Strategic planning and reporting
- Contribute to developing, implementing and evaluating policy and public affairs (PPA) strategies, campaigns and plans aligned to member priorities and our wider strategic aims.
- Lead and manage the delivery of specific PPA workstreams, working in partnership with other organisations as needed.
- Monitor and report on performance against organisational and departmental objectives.
Policy development
- Monitor and analyse the external policy, political and parliamentary landscape across the four UK nations to identify influencing opportunities and relevant developments – summarising these for internal audiences.
- Contribute to the design and analysis of member surveys, drafting reports and presenting findings to inform the College’s policy agenda.
- Work with colleagues to research and draft evidence-based policy positions, consultation responses and briefings for politicians, civil servants, NHS and other key decision makers.
- Maintain an accurate evidence library of data and information to support the development of policy.
- Provide policy-related support to relevant committees to enable their effective contribution to the College’s work, including ensuring agreed actions are implemented.
Public affairs
- Build new and strengthen existing relationships with policymakers, government officials, clinicians and other relevant stakeholders across the four UK nations to advance the College’s policy objectives and maintain a thought leadership position within the eye health sector.
- Draft briefings and presentations to support events and senior-level meetings with politicians, civil servants, NHS and other key decision makers.
- Arrange and represent (as appropriate) the College at events, conferences and external stakeholder meetings.
- Build and maintain the College’s stakeholder database, tracking progress and advising on how to engage with different stakeholders.
Communications
- Work closely with the communications team to support the delivery of communications strategies and plans, ensuring the accuracy of policy information contained in College outputs and contributing to our press activities, member magazine, newsletters and website as required.
- Draft, implement and evaluate the impact of strategic engagement plans for policy publications.
- Support the communication of College policy positions internally, including by proposing lines to take for inclusion in our messaging house and assisting in briefing colleagues and volunteers – including the Chief Executive and President – on these.
To undertake other duties as required
- Undertake any other reasonable duties as required by the College.
- Working outside normal hours and/or overnight stays may be necessary to support the delivery of key organisational events.
Inclusion and diversity statement
The College is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person specification
Knowledge, qualifications and experience
- University degree or professional qualification in a relevant field such as public policy, political science, public health or similar
- At least three years’ experience of working in a policy, public affairs or advocacy role, preferably within the healthcare sector or a membership organisation
- Experience of devising developing, implementing and evaluating policy/public affairs strategies and/or campaigns
- Experience managing projects and initiatives from conception to implementation
- Experience of conducting policy-relevant research and developing evidence-based policy positions and consultation responses
- Experience of drafting high-quality, accessible briefings, reports, and other written materials for diverse audiences, including policymakers, healthcare professionals, and the public
- Experience of engaging with government agencies, policymakers, and other stakeholders to influence policy outcomes
- Working knowledge of IT systems – including Microsoft Office and CRMs
Skills and abilities
- Strong strategic planning, prioritisation and organisational skills
- Excellent written and verbal communication skills, with the ability to convey complex ideas and nuanced points clearly and persuasively
- Excellent analytical skills with the ability to research, analyse, and interpret complex qualitative and quantitative data to inform policy positions and advocacy efforts
- Proven ability to critically evaluate policy proposals, legislation and other publications and assess their potential implications for the College and our members
- Strong interpersonal skills and a demonstrated ability to build and maintain positive relationships with internal and external stakeholders, including government officials
- Ability to generate new ideas, take initiative and problem solve
- Adaptability and an ability to work well under pressure and manage often conflicting demands within tight timeframes
Personal qualities (attributes)
- Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
- Commitment to own continuing professional development
- Demonstrates a positive ‘can do’ attitude
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions up to a maximum of 12%
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV (maximum two pages) and a covering letter (maximum one page). The cover letter must explain what makes you suitable for the role. Please use the job description for reference.
Interviews will be held at our office in Euston, the week commencing 3 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 27 May 2024.
The client requests no contact from agencies or media sales.