Day care centre manager jobs
As the Senior Data Officer, you will play a key role in overseeing and managing data flows into and out of our fundraising CRM. You will ensure accurate data coding to support month-end income reporting and enable timely and compliant Gift Aid claims.
If you are experienced in data management and motivated by the opportunity to contribute to a meaningful cause, we encourage you to apply.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 26th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You’re in the right place.
Resurgo and Citizen Church are partnering to establish a new charity, which will oversee the Spear South Wales programme. Initially, successful candidates will be employed by Citizen Church for a fixed term of six months while the charity is set up, following which they will transition into permanent roles, employed by the new Spear South Wales charity but still with a close connection to Citizen Church. This new structure will give the Spear programme long term stability and exciting opportunities for growth, and enable the new coaches to contribute to and shape the future strategy for the Spear South Wales programme at this key time.
The important stuff
Salary: £23,000
Hours: 9.30am – 5.30pm, Tuesday –Thursday, Part-time, (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)
Location: Citizen Church, Cardiff
Closing date: Friday 4th July (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Download the application pack for more information.
Personal qualities we’re looking for:
- An active Christian, able to personally represent the values and beliefs of Resurgo and Citizen Church, and a commitment to grow and learn spiritually and as a Christian leader
- A confidence in group facilitation, and a desire to learn and understand coaching techniques
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure
- Excellent communication and interpersonal skills
- High emotional intelligence, a sense of humour and fun!
Key Responsibilities
Spear Programme
- Lead group sessions of up around 10 young people, using coaching skills to transform their attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work
- Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics
Relationship management
- Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
- You will support with job fairs, mock interview days and welcoming external visitors to the centre
Church Community
- Spear South Wales is run in partnership with Citizen Church, meaning you will work alongside a vibrant church staff team and have the support of the church in the running of the programme
- You will be required to establish a personal presence within the community, and build a strong and committed network of supporters in the partner church. While it's desirable that this is your regular place of worship, we would consider candidates already in other local churches who are unable to move
With young people, with organisations, for society.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Two Rhythms is seeking a dynamic Business Manager to spearhead their operational and financial success, ensuring the charity's sustainability and growth. This pivotal role involves driving earned income, managing financial health, and expanding the reach of their therapeutic arts programs across South Wales and the UK.
The Business Manager will oversee the operational and financial management of the charity, ensuring the organisation is efficient, sustainable, and aligned with its mission. They will focus on earned income generation and working to increase it in line with the business plan. They will be outward-facing, generating new business with local authorities, care providers, schools, hospitals and hospices. They will work closely with the CEO, and Head of Programme to introduce the 2R programme to new guests across South Wales, and with the Membership Officer to extend our membership programme across the UK.
The Business Manager will play a crucial role in managing the charity's financial health, ensuring resources are effectively utilised to support its mission and goals. This hands-on role involves overseeing financial planning, budgeting, reporting, and compliance while supporting their leadership team colleagues with financial insights and strategies.
They will prepare reports for the management team, CEO and Trustees as required and they will liaise with our external accountants, helping to prepare annual accounts and other statutory documents.
DUTIES AND RESPONSIBILITIES
OPERATIONAL
1. Business and Operational Management:
- Oversee daily operations, ensuring efficiency and effectiveness across departments.
- Design and implement new processes to monitor trading performance.
- To act a responsible point of contact for managing day-to-day facilities and building issues.
- Management of external contracts relating to facilities and running of the organisation.
- Review environmental considerations of the organisation in-line with the requirements and policies of our funders, landlords and partner organisations.
- Support the administration of session bookings, liaising with finance and management colleagues.
2. Compliance and Governance:
- Working as part of the charity’s Safeguarding team helping to ensure best practice across the charity’s activities and operations. (Appropriate training will be provided)
- Ensure the charity complies with relevant financial regulations and reporting requirements.
- Manage risk and protect the charity’s financial reputation and assets.
- Maintain accurate records and policies, working closely with trustees or board members.
FINANCE
3. Financial Management and Planning:
- Prepare and manage budgets in collaboration with the leadership team.
- Monitor and control income and expenditure to ensure financial sustainability.
- Develop financial forecasts and plans to support strategic decision-making.
- Manage invoicing, liaising with external clients and contractors with respect to debt management, reviewing and improving booking processes where necessary.
4. Accounting and Reporting:
- Maintain accurate financial records and oversee day-to-day bookkeeping.
- Prepare monthly management accounts, including variance analysis.
- Produce annual financial statements and manage the year-end accounting process.
5. Donor and Grant Management:
- Track restricted and unrestricted funding, ensuring proper allocation and reporting.
- Provide financial reports and updates for donors and grant applications.
PEOPLE
6. Supporting Stakeholders:
- Work closely with trustees and the senior leadership team, providing clear insights.
- Contribute to the charity's overall strategic planning and growth.
- Attend board meetings, ensuring accurate minutes and record keeping.
7. Leadership and Team Support:
- Work closely with Senior Management colleagues to provide strategic advice and insights.
- Manage and support staff, fostering a positive and productive work environment.
- Lead by example, promoting the charity’s values and mission in all actions.
COMMERCIAL ACTIVITY
- Work with the team to drive sales, pursue new clients and increase the charity’s earned income, collaborating with Programme, Membership and Marketing colleagues and the CEO to further the charity’s work.
- Lead on our engagement with the health and social care sector, including private and public organisations.
- Assist the CEO in submitting reports to funders, regulatory bodies, and trustees.
- Support the development of funding proposals with accurate financial input.
- Assist the CEO in building relationships with external partners and stakeholders, including corporate and commercial clients.
Utilising our unique, therapeutic arts programmes, we deliver long-lasting health and wellbeing benefits, enabling expression, connection and joy.
The client requests no contact from agencies or media sales.
Are you a digital native with a passion for animal welfare? Join our Marketing team and help drive our mission to help animals in need.
What you’ll be doing!
- Manage and deliver digital communications and marketing across the charity, including website, social media and e-marketing.
- Develop and deliver a digital strategy to increase fundraising, awareness and support for Raystede.
- E-marketing through creation of e-newsletters and supporting e-commerce.
- Manage Raystede’s Google Adwords, SEO, PPC and all digital advertising.
- Act as a point of expertise and support for the digital marketing function for the whole charity and build relationships across all teams.
You’re the person we’re looking for if you are:
- Creative and well-organised with experience in digital communications and marketing.
- An excellent project manager who can co-ordinate various campaigns and projects at the same time.
- Have expertise in email marketing.
- Can generate, edit, publish and share exciting and compelling content to support Raystede’s work.
- Have analytical skills for monitoring and evaluating digital activity and campaigns
- Have a great eye for detail and design, copywriting and proofreading skills.
- Can build good relationships with influencers, agencies and suppliers.
- And, of course, have a love for animals and a passion to raise awareness of the importance of their care and welfare.
Interviews will be held on Thursday 03 July 2025
The client requests no contact from agencies or media sales.
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.
We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.
Main duties of the job
No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:
- Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
Develop and deliver inspiring opportunities for volunteers to support our work. - Provide day-to-day support and communication to our volunteers.
- Represent RUHX at community events, talks, and meetings.
- Help raise awareness of our charity across Bath and the surrounding areas.
We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.
- Proactive, organised and creative in problem solving.
- A people person who thrives on building relationships and inspiring others.
- Experienced in volunteer coordination and/or community engagement.
- Passionate about health and wellbeing in our local community.
- Comfortable with regular evening/weekend work and travel in the region.
Person specification
Qualifications
Essential criteria
- Educated to Degree Level or equivalent appropriate work experience
- Evidence of a qualification in Fundraising or Marketing
Desirable criteria
- Membership of Institute of Fundraising
Knowledge
Essential criteria
- Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
- Experience of carrying out risk assessments
- Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
- Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
- Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.
Desirable criteria
- Experience of working in the NHS
- Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
- Experience of setting, managing and reporting on income and expenditure budgets.
- Knowledge & experience of Raisers Edge relationship management database.
Skills
Essential criteria
- Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
- Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
- Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
- Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
- Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
- Advanced Keyboard skills, including good Microsoft Word, and Excel.
- An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
- Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

The client requests no contact from agencies or media sales.
ID: 1413 - Job title: Community Development Co-ordinator/Community Connector
Service: Charteris Centre CommUnity Development.
Salary: Grade 2 point 16 –19: £24,971 - £27,504 FTE per annum (£20,246.76 - £22,300.54 per annum, pro rata)
Location: Woodfield Park Community Centre – Welland. Peterborough
Hours: 30 hours per week (part time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
Woodfield Park CommUnity Project is a new and developing project which aims to bring together residents and support social cohesion through developing and delivering a varied programme of activities delivered from the Community Centre which will provide a space for residents to meet and build relationships.
Summary of job:
To work to core community development principles with community empowerment central to all work; - Supporting residents and local communities to play an active role in their community - and encouraging resident involvement in decision making - promoting integration and cohesion within and between communities in the Welland area.
This post will support local groups and organisations to initiate and develop services that enable the community to build their own capacity.
Permanent
Your skills
• We are looking for someone who is passionate about engaging with local communities and coproduction and can quickly establish a network of contacts with key workers in the community from the public, private and voluntary sectors. We want someone who can work with the local community to support and encourage their involvement in local needs led service development including establishment of relationships and mechanisms that support effective consultation and engagement with the local community to support meaningful involvement in decision making processes for the development of services.
Main Requirements (for details check the job description and person specification):
• Educated to level 3 or above with a recognised professional qualification in community engagement/development work, health, education, or equivalent experience within these fields.
• Experience of recruiting, managing, and retaining volunteers.
• An understanding of how social exclusion, deprivation and marginalisation impacts upon communities, families, and individuals.
• The ability to produce good quality written reports and materials.
• Strong interpersonal skills; the ability to establish productive relationships with elected members, external organisations and local residents;
• Experience of establishing and supporting the development of volunteer led committees/ steering groups.
• Understand the importance and principles of community involvement, participation and co-production.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
- enhanced paid sick leave and paid family leave provisions.
- eye care and winter flu jabs vouchers
- cycle to work scheme.
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Download and submit a completed Application Form linked to the Family Action job advert
• Closing Date : Monday 21st April 2025 at 23:59
• To learn more about Family Action: Recruitment Pack
• To learn more about our terms & conditions: Summary Terms & Conditions of Employment
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
Interview date tbc. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: sally.grieff (full email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us, and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in-person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Working closely with artists, creatives, community stakeholders and health colleagues, as Head of Arts & Wellbeing you will be leading on the design and delivery of projects and initiatives in the community with the aim to support young people’s mental health.
Main responsibilities include:
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To oversee the design and implementation of devise and structure a year round Arts & Wellbeing programme for young people that achieves the department’s objectives
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Oversee the set up, delivery and impact of the new Arts & Wellbeing programme
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Support significant stakeholder engagement, and take forward to implementation a range of south London community, arts and health partnerships
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Manage the Arts & Wellbeing budget, ensuring that projects are delivered within budget constraints and that financial reporting is accurate and timely
Key skills that would help you in this role include:
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A proven track record of designing and delivering programmes that support young people’s development, progression and health
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Passionate and committed to making a genuine difference in the lives of young people, particularly those from marginalised backgrounds
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Demonstrable understanding of youth participation best practices and safeguarding requirements.
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Excellent interpersonal and communication skills, with an ability to tailor written and verbal communications to a wide range of different audiences
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Demonstrable project management, finance and planning skills, with the ability to work effectively under pressure
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Demonstrable experience of managing high level stakeholders, including funders and donors
Please download the attached Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Decisions regarding applications will be shared w/c 30 June 2025.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Support Assistant
Harrogate, North Yorkshire
Part-time, 22.5 hours per week, some evening and weekend work may be required
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Donations Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for two Centre Support Assistants to join our Retail, Services and Operations team.
The role will be interesting and varied and will provide support across departments to ensure the centre is able to operate efficiently and effectively 7 days a week. We recognise that this a varied role and all appropriate training will be provided, to ensure you possess the knowledge to effectively operate as part of all our customer facing teams, as well as within our donation centre.
Reporting to the Centre Manager, as Centre Support Assistant, your primary role will be to provide a professional and warm welcome to the Yorkshire Cancer Research Hornbeam Centre. You will undertake administrative tasks to support the delivery of the Active Together Harrogate service and the smooth running of the centre. You will also provide cover across our Donation Centre, Delivery Team, Café and Hornbeam Shop as required.
Specifically, you will:
- Help create a welcoming, professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.
- Establish good working relationships with all visitors to the centre.
- Show responsibility for personal health and safety and security, and that of others in the conduct of the role.
- Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout.
- Respond to and report safeguarding concerns in line with Yorkshire Cancer Research safeguarding policy and procedures.
- Communicate in person, by phone or in written communication to provide information about the Active Together service and wider charity.
- Support Active Together service users to navigate the service and sign-post to approved educational, health and wellbeing resources as necessary, ensuring information is up to date.
- Process referrals and questionnaires, handle eligibility queries and bookings, working closely with the Service Manager and delivery team to ensure consultations and classes are appropriately booked.
- Follow all policies and procedures to contribute to the smooth running of the Donation Centre.
- Ensure donations are sorted and stored appropriately and in-line with Yorkshire Cancer Research procedures.
- Accompany a member of the team to carry out deliveries and collections of furniture and goods across Yorkshire, to and from shops and customers, including disposal of waste materials.
- Assist in all aspects of running our café at Hornbeam Park, including opening and closing procedures, food production, preparation of hot drinks, till operation and cleaning tasks.
- Assist in all aspects of running our shop at Hornbeam Park, including merchandising, till operation and cleaning/tidying tasks.
About You
To be considered for this role, you will need:
- To ideally be educated to GCSE standard including Maths and English.
- To have previous experience in a customer facing role and a high level of commitment to customer care is essential.
- To have proven administration experience and experience of maintaining accurate records is essential.
- To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
- To be up to date with safeguarding and confident in raising any concerns.
- To have a good knowledge of GDPR requirements and how to apply them is essential.
- To enjoy delivering excellent customer service and customer/supporter interaction.
- To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
- To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
- To have strong organisational skills and a high level of accuracy and attention to detail.
- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
- A check on your employment history by seeking two references
- A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
- A DBS check
Please note, this role is not eligible for a visa sponsorship.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
The CRM Systems Manager champions and enables long-term customer engagement through the management and continued development of our CRM systems, primarily Tessitura. Working closely with the Head of Digital and Data, you will lead the Globe’s use of Tessitura and the wider integrated ecosystem, ensuring it is optimised for the organisation’s business needs.
The role is responsible for both:
Support and maintenance - ensuring this business-critical system is functioning correctly and efficiently
Development and innovation - working across the organisation to deliver new features that improve efficiency for staff, increase revenue generating opportunities and deliver a seamless self-service experience for customers
The skills:
We’re looking for someone with hands-on experience supporting CRM and ticketing systems, ideally Tessitura, who can help us develop how we use the system to deliver our strategic objectives and audience goals.
You’ll be confident writing SQL queries, using reporting tools like SSRS and exploring new technologies to extend our capabilities. Alongside this, you’ll be able to translate these technical ideas into plain language and deliver training that builds confidence and capability.
You’ll bring business analysis and problems solving skills to develop and deliver smart solutions and you’ll be able to quickly build strong relationships across teams to ensure everyone makes the most of our systems.
The team:
The Digital and Data team is responsible for the Globe’s digital products; our strategic use of audience and visitor data; and our approach to integrated customer journeys across all touchpoints. Alongside the rest of the Audiences directorate, we champion an audience-first approach across the organisation and work to build customer loyalty whilst diversifying our live and digital audiences.
The Audiences directorate includes the Digital and Data team as well as Marketing, Communications and PR, Ticketing and Sales, Retail and Audience and Visitor Operations.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
Interested? For full information on the role, please download the job description from our main jobs page. To apply, please complete the online application form by 12pm noon on Wednesday 25 June.
The client requests no contact from agencies or media sales.
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.
We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.
Main duties of the job
No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly. You will have a varied role which involves managing a wide range of duties and tasks, including.
- Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
- Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
- Helping maintain accurate financial records and managing charity databases and systems.
- Data management, analysis, segmentation and reporting to drive strategic decision-making across the RUHX team.
- Helping embed good financial and data practices that support our values and enhance our culture
We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised and creative in problem solving. And in addition;
- Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
- Confident in administering CRM/databases, and developing segmentation, insights and reports.
- Confident using systems like Microsoft Office, finance systems and project planning tools
Person specification
Qualifications
Essential criteria
- Educated to graduate level or equivalent, appropriate work experience
- Evidence of continuing professional development
- Excellent standard of English, both written, spoken and grammar
Desirable criteria
- Evidence of a qualification in Fundraising or financial / management accounting
- Experience of Raisers Edge NXT
- AAT Level 3 qualified
Knowledge
Essential criteria
- Two years’ experience in charity operations, including financial systems, accounts and CRM databases
- Experience using accounting software and producing complex regular income and expenditure reports to inform the wider charity teams on progress and performance against plans.
- Demonstrable experience using and administrating a charity CRM to a high level to deliver insights and reporting to the broader organisation.
- Experience in delivering training on finance and CRM systems to colleagues.
- Experience in customer care and delivering customer-facing support on the phone, in person and via email.
- Ability to interpret and implement with minimal guidance, legislation surrounding SORP and Institute of Fundraising Codes of Practice, regulations and best practice.
- Knowledge and understanding of the not-for-profit sector
- Experience of having a planned and organised approach to managing their own workload to meet tight deadlines
Desirable criteria
- Experience of working in the NHS
- Experience of setting, managing and reporting on income and expenditure budgets.
- Knowledge & experience of Raisers Edge relationship management database.
Skills
Essential criteria
- Ability to use initiative and escalate issues promptly when unable to resolve an issue personally.
- Experience working flexibly to meet the needs of the charity and ensure a customer focused response.
- Flexible team player who can prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
- Able to communicate complex information that may be sensitive or contentious and may require persuasion/negotiation.
- Advanced IT skills, including good Microsoft Word, and Excel including the ability to design spreadsheet models and complex reports.
- Ability to analyse a range of financial data and interpret a range of options
- Excellent ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.

The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)
Hours: 33.65 hours per week (days to be discussed)
This is an opportunity to join the Gaia Centre as a Deputy Service Manager.
The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), female genital mutilation (FGM)/cutting , forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling.
The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 June 2025
Interview Date: 1 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Service Manager
Location: Luton, floating support service based within the office and around different locations as required
Salary: £35,000
Shift Pattern: 12 month fixed term contract working 20 hours per week Monday to Friday between 09:00 - 17:00 on rota. You may be required to work outside these hours as necessary to service requirements. You will also take part of the out of hours management on call rota.
About the role
This is an exciting new role to lead a brand new contract which supports the referral process from the Housing Solutions teams! The service focuses on providing floating and wraparound support to single applicants who are at risk of homelessness and are able to live independently, by providing a housing support plan towards resolving housing needs and support them into long-term, stable housing.
As a Service Manager, you will oversee pilot operations, providing supervision and support to the team, case workers, and other external stakeholders. You will handle referrals to/from councils, allocate referrals to the team, and engage with council's data analysis and reporting to ensure continuous improvement and accountability. You will escalate any complex high risk or high needs cases to the council for reverse referrals and undertake regular monitoring and tracking of Housing Support Officers and Landlord Liaison performance to endure that KPIs and outcomes are being delivered.
Further duties include:
- Ensure a person-centred care and support is provided for our participants
- Implement quality management and improvement systems
- Line Management/Leadership
- Managing overall service delivery
- Risk Management, Information Management, and Case Recording
- Financial Management
About you
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an interventions and women’s centre coordinator to work with our Minerva team on the delivery of a service across Hampshire.
Salary: £23,000 - £27,000 pro-rata
Location: Portsmouth
Hours: 17.5 Hours per week
Contract: Until March 31st 2027
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We are in the process of expanding our service beyond our London footprint to Bedfordshire, Essex, Hampshire, Hertfordshire and Kent, along with Thames Valley, providing one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations.
This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.
In short you will:
- Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
- Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
- Facilitate direct group delivery and events at the Women’s Centre and regional venues
- Hold responsibility for the Minerva telephone number and email account in your region
- Assist in researching additional resources and events for service users; both within the Centre and across the region
- Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
- Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
- Manage administration for the Hampshire Minerva team
- Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
The advert will close on the 2nd of July and interviews will take place on the 9th and 10th of July.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.
To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.
Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience.
This role will be mostly home-based, with an office day every week at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre.
Key responsibilities for the Account Management Officer role include:
- Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
- Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
- Effective Communication: Correspond with funders using creative and engaging methods.
- Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
- Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
- Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
- Growth and Renewals: Ensure the growth and renewal of existing partnerships.
- New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.
Ideal skills and experience:
- Track record in building and sustaining exceptional relationships with supporters and funders
- Strong organisational skills, enthusiasm and tenacity
- Excellent communication skills and collaboration are a must
- Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
- You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
- If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!
Employee benefits
STEM Learning offer an exceptional benefits package, which includes:
- 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
- Excellent pension scheme with employer contributions of up to 15%
- Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
- Annual salary review
- Electric Car Benefit Scheme via Tusker
- Interest-free season ticket loan
- Discounted gym membership and shopping discounts
- Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
- Kids Pass
- Employee Assistance Programme
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Part-time, 28 hours per week.
Contract: Fixed term to start ASAP until 18th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have.
We are open to applications from freelancers.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description, providing actual examples of the related work/experience/skills you have.