Day opportunities support worker jobs

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

Contract: Full Time, up to 12-month fixed term

Salary: £61,155.40 (£65,431.97 with London office allowance) plus competitive pension

Please note that this role will be closing on Monday 18 May 2026 at midnight.

The Principal Academic and Inclusion Lead acts as a participant-centred professional to lead retention, belonging, and academic success initiatives on our programmes. The Principal Academic Inclusion Lead will strategically design, deliver, and evaluate systems that enable all participants, particularly those at risk or with additional needs, to thrive across the three year Approach Social Work Programme.

You will be based within the Chief Social Worker directorate within the  Curriculum Team. However, this role will work across the whole of the Chief directorate including the Curriculum, Delivery and Admissions and Support Teams on the Approach Social Work Programme. As a Principal you will hold line management responsibility within the Chief Social Worker Directorate. You will report to the Head of Curriculum.

Some key responsibilities include:

• Creating and implementing a proactive framework to identify participants requiring early intervention, informed by data and tutor insight
• Training and developing internal practice tutors and curriculum leads in effective academic skills guidance and culturally responsive tutoring
• Lead and  participate in teaching, marking, moderation and dissertation supervision

Please review the job pack for full list of responsibilities.

A little bit about you 

We are looking for a registered social worker with a master’s level qualification and a strong commitment to social justice and inclusive education. You will bring substantial experience in higher education student support, with a proven track record in retention strategy, early intervention and reducing awarding gaps. You will be an effective people manager, able to lead and develop staff across a programme, and a confident, credible practitioner who can influence at a strategic level while maintaining a visible and active role in participant success.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

For further information about this role, please contact Damon Briggs, Head of Curriculum (see job pack for contact details).

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Service Coordinator

Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.

We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio. 

As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.

The fundamentals of this role

Manage guardians

• Ensure guardians meet our criteria and ready for life as a guardian.
• Manage the guardian sign-up and move-in process.
• Be the main point of contact for guardians.
• Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
• Work closely with guardians when they need to move on from Dot Dot Dot properties.
• Draw on data to gain insight into guardians and to guide support or interventions as required.
• Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
• Collaborate with colleagues to ensure repairs are properly reported and dealt with.
• Collaborate with colleagues to fill voids quickly with suitable guardians.

Manage properties

• Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
• Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and  effectively.
• Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
• Collaborate with clients on property repairs, major works or other issues.
• Provide clients with reports and information about their property as required.

Provide excellent client service

• Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
• Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
• Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
• Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.

About you

• You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
• Interest in our mission and values as an organisation.
• Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
• Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. 
• Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
• Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
• Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
• Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.

Take a look at our website for further information about this role and the work we do.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.

Contract

Full-time, permanent 

Start date

Friday 24th July 2026

Working hours

Mon and Thurs: 09:30-18:00

Tues, Weds, Fri: 09:00-17:30

(Some out-of-hours work will be required from time to time - for example, early starts to deliver workshops in schools.)

Education Workers are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres.

Salary

£28,250 per annum

Location

We have positions available in Birmingham, Bristol, Norwich and Southampton 

Annual leave

33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days) 

Application deadline

9am Wednesday 27th May 2026

Selection Day (online)

Tuesday 16th June 2026

We may hold a further selection day on Friday 19th June 2026 if we receive a high volume of applications. 

Interview Day (online)

Wednesday 24th June 2026 

Please ensure that you are available on these dates

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program.

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing one to one support to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group 

• Maintaining accurate case records, adhering to AQS standards.

• Managing your own case load 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• The ability to balance and prioritise a busy and varied workload. 

• Ability and commitment to work on own initiative and as part of a team.

• Ability to deliver training and information sessions. 

• Experience of or ability to facilitate groups in person and online. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

An exciting opportunity has arisen to join RSVP’s well‑established ISVA Team. We are seeking a compassionate and motivated professional to provide specialist support to adults impacted by sexual violence.

This 24‑hour‑per‑week role, worked across three set days (Monday and Friday 9am–5pm, and Thursday 11am–7pm), offers the chance to make a meaningful difference in the lives of those who have reported, or are considering reporting, their experiences to the police.

As an Independent Sexual Violence Advocate (ISVA), you will provide practical guidance, emotional support and clear, empowering information to help adults understand their rights, options and choices. You will walk alongside survivors as they navigate their next steps — offering consistent support whether or not they choose to engage with the criminal justice process.

We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.

Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Young Carers Male Sessional Worker  

Do you enjoy working with young people? Are you interested in supporting Young Carers by delivering engaging activities that promote wellbeing, reduce isolation and give them a break from their caring responsibilities? 

Then this job is for you! 

Job Title: Young Carers Male Sessional Worker 
Location: London, Wandsworth – Wandsworth Carers’ Centre (office-based and community/outreach) 
Contract Type: Sessional / Zero Hours Contract 
Salary: £15 per hour 
DBS Check: Enhanced required 

We are seeking a male flexible, reliable, and enthusiastic Sessional Worker to support the delivery of services for Young Carers aged 5-16. Due to an increase in trips and off-site activities, and to ensure we provide appropriate support for all young people- particularly our male Young Carers - we are particularly seeking a male sessional worker to join the team. The role involves two key parts. The first is helping to deliver engaging, age-appropriate activities that promote wellbeing, reduce isolation, and give Young Carers a break from their responsibilities. The second is supporting with outreach to local schools, colleges, community settings and professionals to identify and engage Young Carers. 

About The Role: 

You will work across two key age groups- 5-11 and 12–16 - delivering and supervising activities, supporting events and trips, and providing behavioural management where needed. You will deliver awareness training sessions, run stalls and aim to identify and engage Young Carers in the community. You will also help ensure young Carers feel heard, included, and supported as they navigate the challenges of their caring roles. We are particularly looking for a male sessional worker who is available for our upcoming residential trip to the Young Carers Festival on the 26th – 28th June and a day trip to Southend-On-Sea on the 6th June.  This is a sessional role, therefore hours are not guaranteed but will be offered based on project need.

Key Requirements Include: 

• Experience working with children, young people, or vulnerable groups 

• Ability to communicate sensitively and effectively with young people and their families 

• Reliable, punctual, and flexible 

• A strong understanding of professional boundaries and confidentiality 

• Willingness to work evenings and weekends 

• Commitment to equality, diversity and inclusive practice 

About Wandsworth Carers’ Centre: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Benefits of working for Wandsworth Carers’ Centre:   

Friendly team and working environment, contributory company pension, ongoing training and development opportunities and an employee assistance program.  

Closing date: 15th May 2026

Please note we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible. 

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.

£30,969.00 per annum, working 40 hours per week.

This is a fixted term contract until 30th September 2026.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Carry out administrative tasks as relevant to the service and directed by the contract manager.
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
• Motivate your team and champion a positive local culture within your service
• Carry out initial assessment for new customers and keep up to date referral log
• Deliver effective resident meetings with customers and ensure that information, reporting and communication
• Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

We have a strong social purpose and we live and work by our values:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly

Available positions:

Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £29,245
Holidays: 28 days per Annum 

Part time Support Worker 
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £29,245 pro-rata
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)

Location: Lewisham, Southwark, Greenwich or Sutton

Salary:  £14.80 per hour.

Holidays: Based on hours accrued

Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service

• Sleep in allowance

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets

£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead's policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

About the role:

As a Project Worker within our Westminster Mental Health Accommodation Services or Wandsworth Properties, you’ll play a vital role in helping people find stability, confidence and a way forward. These are roles rooted in relationships - offering consistency, belief and practical support to people navigating some of life’s most challenging moments. You’ll work alongside residents to create a sense of safety and possibility, supporting them to feel more in control of their lives and their choices.

Working within supported accommodation, you’ll support people to build everyday skills, strengthen wellbeing and reconnect with opportunities that matter to them - whether that’s housing, health, learning, work or community life. You’ll hold a small caseload, developing personalised support and safety plans shaped by each person’s goals, strengths and experiences. Collaboration sits at the heart of the role: with residents, colleagues and partner services, all working together to create meaningful and lasting progress.

This role is for someone who believes in people and is ready to show up with curiosity, compassion and purpose. You’ll join a reflective, supportive team that values initiative, learning and shared responsibility. If you want a role where your work has real impact, where relationships matter and where you can help people move beyond survival towards independence and hope, apply now and bring your tenacity, care and ambition with you.

About you:

• You take a person-centred approach to your work, building trust and working alongside people to shape support that reflects their goals and priorities.
• You’re confident managing a small caseload, using assessment and good judgement to understand needs, risks and progress over time.
• You communicate clearly and work well with others, building strong relationships with colleagues and partner services to achieve the best outcomes.
• You understand the importance of safety, boundaries and accountability, and work in line with health and safety requirements, policies and procedures.
• You’re organised, reflective and committed to learning - keeping accurate records, protecting confidentiality and contributing to service improvement.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info: 

Closing date: Sunday 17th May at midnight

Interview date: Wednesday 27th and Thursday 28th May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Night Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Recovery Worker

Location: Romford -  Unfortunately there is no step free access available at this service. 

Salary: £28,800 

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We're looking for a Night Support Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.

Some key responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.