Due to expansion, Freeva is recruiting for a project support worker to join our dynamic and committed Jenkins Centre team.

Based at our Leicester office, the successful candidate will support the delivery of the adult interventions service for perpetrators of domestic abuse and the young person's project for young people using violence. The post will involve ensuring the day to day administrative procedures are completed; such as handling client and stake holder enquiries, processing referrals to the service and working with intervetions workers accross the project to keep administrative systems up to date. 

A job share and /or flexible working arrangements will be considered. 

Due to expansion, opportunities have arisen to join our team of passionate and dedicated Interventions workers to work alondside our experienced and established team. The posts will play a key role in delivering The Jenkins Centre programme accross Leicester, Leicestershire and Rutland.

Currently our programme is being delivered online due to COVID 19 restrictions, however once safe to do so face to face delivery of the programme will recommence and there will be a requirement to deliver from our city office base and accross the county.

1 x  Interventions Worker (Male 37 hours pw)

1 x Intervention Worker (Female 37 hours pw)

1 x Interventions Worker (18.5 hours pw)

The successful candidates will have experience in delivering frontline services, group work, and be passionate about working with service users to change their behaviour. Evening work is required.

Please Note: This post is subject to an Enhanced DBS check. Although not essential, we are seeking to recruit at least 1 candidate who is fluent in speaking an additional language for these roles.

Our free IAG service provides people across the community with one-to-one confidential advice and guidance on a range of areas. We focus on employment and the work includes tacking issues that form barriers to progression into employment such as health and social care, housing, benefits, debt, grants, education and more. We meet people where they are at and provide practical and emotional support and encouragement so that people are able to move forward in their lives.

You will need to have experience of advice work and have a excellent understanding of complex systems, such as the benefits system. Our clients are often in very difficult and challenging circumstances. The role will require some advocacy through which you will support and enable clients’ understanding of their options, empower individuals to communicate their views in decision making processes, support them to make challenges when necessary and to ask pertinent questions on the person’s behalf where they are unable to do so for themselves supporting referral to specialist agencies where appropriate.

This role requires someone who is resilient, empathetic and organised.

We are currently home based due to COVID-19.  However, in the future the role will be based at our offices in North Kensington, with the opportunity for continued homeworking for some of the working hours.  This role is not suitable for permanent full-time remote working.

Nova is a fun and flexible work environment which offers opportunities for development. You will be working alongside two other experienced advisors.

Application Process: If this is you, please send us your CV and cover letter. Applications without a tailored cover letter will not be considered. This is a rolling process and we will close the vacancy as soon as we fill the role.

Assessment Type: Stage 1: Interview Stage 2: Written assignment

Contract: This post is initially for 6 months.

Malachi

Malachi is an innovative specialist therapeutic family support service, established for over 30 years. We offer a diverse range of services to children and families in over 300 schools and other community settings. Our team of 60 dedicated staff work with the most vulnerable children and families and whilst it may be a challenging profession the rewards in seeing a family make lasting change really are wonderful.

The opportunity

The role is centred around assisting families, with the aim of enabling, achieving and maintaining outcomes to best support them. The Family Support Worker will manage a caseload and meet with families on a regular basis to provide a package of support interventions to meet the families targeted needs.

The role requires travel to sites, therefore driving is an essential part of the role. It is essential that candidates have a full driving licence and use of their own vehicle.

The working pattern for this role is Monday to Friday, 08.30 – 17.00.

Key work activities

• Work directly with children and their families in Schools and community settings, offering the right support at the right time.
• Implementing, monitoring and reviewing family support intervention plans to help strengthen family resilience.
• Proactively engage and support children and families to strengthen and improve their outcomes, develop their resilience and reduce dependency on external specialist services.
• Deliver a ‘solution-focussed’ approach, whilst maintaining focus on the safety and wellbeing of the family.
• Work with parents directly, to uncover underlying issues and enable them to gain and maintain independence and control over all aspects of their lives.
• Ensure that all children, young people and adults are adequately protected in line with Safeguarding Children and Adult Board reporting procedures.
• Liaise with teachers, other relevant professionals, social services and external agencies where appropriate.
• Write-up electronic records and assessments.
• Attend relevant meetings and training in accordance with your role.
• Undertake any other such duties that are required within your role.

What credentials are we ideally looking for?

• Level 3 in Counselling or other therapeutic qualification.
• A good standard of education including GCSE’s in English and Maths (or equivalent).
• Safeguarding and child protection awareness.
• Previous demonstrable experience of working directly with children on both a one-to-one and group/family basis.
• Confident in positively influencing family situations.
• Experience in completing an assessment tool, for example, outcome stars or Early help assessments.
• An understanding and knowledge of child development and attachment.
• Prior experience of communicating effectively with children and families, external agencies and other relevant professionals.
• Ability to update a case tracker system.
• IT proficiency
• Attention to detail, with the ability to accurately produce high quality concise reports and session notes.
• Ability to prioritise, demonstrating first class organisational skills and time management skills.
• Able to work on own initiative and as a member of a wider team.
• Ability to maintain a professional distance whilst fostering close working partnerships.

Benefits

• 45 days annual leave (including bank holidays)
• Contributory Pension Scheme
• Employee Assistance Programme
• 24-Hour Doctorline
• Retail discount scheme
• Voluntary Health Cashplan
• Flexible working
• Laptop & phone

Would you like to apply?

Malachi are committed to safeguarding and supporting the welfare of children and their families, and we expect all our staff to share in this commitment. We adopt a safer recruitment process to best support this commitment. The post is subject to a range of pre-employment checks, including an enhanced Disclosure and Barring Service check for the successful candidate.

"We are an equal opportunities employer and welcome CV's from all suitably qualified persons regardless of race, sex, disability, religion and belief, sexual orientation, or status regarding gender reassignment, marriage and civil partnership, pregnancy and maternity."

The closing date for applications is 29 November 2020. 

The selection process will consist of an initial psychometric test & pre-screen, as well as a two stage interview (observation exercise and panel interview). You will also be required to attend a full weeks induction, running from Monday to Friday, please ensure that you can commit to this.

Malachi would encourage candidates to submit their CVas early as possible, as we do reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

While we would like to contact all our candidates, unfortunately, this is not possible so if you have not heard from us a week after the closing date, your application has been unsuccessful.

(Strictly No Agencies).

Recruiting for a Multidisciplinary Specialist Support Worker to join our Homelessness and Complex Needs Service in Westminster!

£23,543 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job overview:
Hopkinson House provides 24 hour accommodation based support for up to 63 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

As the Multi-Disciplinary Specialist you will lead on the management of hoarding, self-neglect, and skills related to independent living. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of 7-8 service users with needs aligned to their specialism.

Key Responsibilities:
- Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- Involving customers in the design, development and delivery of the service
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Being responsible for the handover of key information between shifts
- Provide structured support and guidance to other front line staff in their area of expertise
- To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

Person Specification:
- Embraces a Psychologically Informed approach
- Is capable of maintaining unconditional positive regard

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) or experience in the social care/charity sector
- Experience building and develop strong professional partnerships with external providers aligned to their specialism

Desirable:
- 2-3 years experience providing targeted recovery focussed support to individuals with needs around hoarding, mental health, substance use and dual diagnosis

For the full job description, please visit the Look Ahead website.

Recruiting 2 x Specialist Behavioural Support Workers to join our Learning Disabilities Service in Welwyn Garden City!

GBP 19,760 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Birchall Wood is a Transforming Care Supported Living Service in Welwyn Garden City and will be the new home for a single female customer with severe learning disabilities and Autism, we are looking to build a staff team of Specialist Behavioural Support Workers (PBS approach) with an excellent value base to support the customer to build their new life and develop their skills towards independence with personalised daily support.

Job Overview:

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
The Welwyn Supported Living Service will be a new home for one customer with learning disabilities and Autism, and we are looking to build a staff team with an excellent value base to support the customer to build their new life and develop their skills as an independent person.

Key Responsibilities:

- Supporting the customer to undertake a full timetable of preferred activities including art, visiting galleries, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
- Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
- Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
- Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
- Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
- Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
- Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
- Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
- Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
- Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
- Supporting the customer with personal care;
- Reporting any observations relating to customer welfare;
- Maintaining records as required at the project;
- Participating in team meetings/reviews, support planning, risk management and the general development of the service;
- Undertaking any other duties as requested by management

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting for 8 x Specialist Behavioural Support Worker to join our Learning Disabilities Service in Hemel Hempstead!

GBP 20,135 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.

Our Hertfordshire supported living services support adults with a range of needs, including behaviours that challenge, mild to severe learning disabilities, Autism and health and personal care needs to live independently in the community as tenants in their own home. We provide a range of accommodation types from standalone properties to self-contained apartments within one complex. Our services are person-centred and support people to live their lives and be part of their communities in ways that are meaningful to them.

Job Overview:

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.
We are looking for a team of skilled, creative and experienced support workers to support one customer in her own home in Hemel Hempstead. The customer is currently living in a hospital setting and we are looking to build a new team to support her make a successful move to her new home. This team must have an excellent value base to support the customer to build their new life and develop their skills and passions as an independent person.

Key Responsibilities:

- Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;
- Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
- Supporting the customer in their sensory routine, trialling and testing new sensory experiences;
- Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way;
- Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches;
- Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
- Driving the customer's (manual) vehicle to support them to go about their daily life;
- Communicating with a range of other key stakeholders including social work, psychology and commissioning teams;
- Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
- Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
- Supporting the customer with personal care;
- Reporting any observations relating to customer welfare;
- Maintaining records as required at the project;
- Participating in team meetings/reviews, support planning, risk management and the general development of the service;
- Undertaking any other duties as requested by management.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;
- Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;
- Is confident enough to try new things and take positive risks on a regular basis;
- Exudes a warm friendly and fun presence;
- Prefers working as part of a group or team;
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement;
- Has a practical and logical mind and is naturally well organised;
- Thrives on change and enjoys dynamic diverse environments;
- Is persistent and determined in adverse circumstances;
- Is respectful, articulate and sensitive in style of communication;
- Is motivated towards excellence and improvement of personal performance with a can do attitude;
-Ability to cope positively with challenging and diverse behaviour.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Recruiting Support Workers (full and part time) to join our Learning Disabilities Service in Kensington & Chelsea!

GBP 22,360 per annum (pro rata), 15, 20 and 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Amy Garvey House is a supported housing project based in the London Borough of Kensington and Chelsea. It consists of 11 self-contained flats providing accommodation to male and female customers aged 18 to 25. The service is intended for people who have a learning disability and are looking to develop the skills required to live independently. The staff team provides 24-hour support with sleep-in cover.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the Support Workers/ management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

At Depaul UK we have a fantastic new opportunity for a Support Worker to join the team in Stockport. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £19,608 per annum plus benefits.

Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people. We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.

Benefits of joining us as a Support Worker:

- 26 days of annual holiday plus bank holidays

- Contributory pension scheme

- Life assurance

The Support Worker Role:

You will participate in our programme of meaningful activity by running group sessions and activities to support young people’s individual development and social engagement. You will also ensure the accommodation is properly maintained and take an active role in the upkeep of the physical spaces.

Please note that the official job title for the role is Progression Coach.

What makes this Support Worker role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Support Worker?

- Experience of working with young people with high levels of need

- A knowledge and understanding of Risk Assessments and Support Planning

- Able to demonstrate a clear understanding of Safeguarding requirements and procedures

- High-level understanding of professional boundaries and ability to maintain them

Closing date Support Worker applications: Thursday 3rd December 11.59pm

So, if this sounds like the perfect opportunity for you and you’d like to become our Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

NIGHT SUPPORT WORKER, CORE PLUS, NOTTINGHAMSHIRE, PERMANENT, 37HPW (4 NIGHTS ON 4 NIGHTS OFF ROTA), FRWK03 £16,915 - £18,430 FTE PLUS 7.5% ENHANCEMENT FOR HOURS WORKED BETWEEN 10 PM & 7 AM

This is an exciting opportunity for experienced staff who want to support young people to overcome barriers preventing independence.  Experience within a supported housing setting with young people or youth work will be looked upon favourably.  We want to develop a team of staff that rely on each other, work in a consistent way and have the skills necessary to be able to soak up challenging behaviour and routinely de-escalate situations involving young people who may have an offending history.

Successful applicants will have an awareness of trauma informed care and will demonstrate an understanding of young people by the way in which they respond to behaviour and contribute to a psychologically informed environment. 

The service will accommodate four young people who are likely to be looked after or will have experienced a care background and we aim to develop existing skills that will enable them to move into other shared accommodation.  The work will be intensive and rewarding, however the well- being and resilience of staff will be supported by FHA. Building rapport with the young people and offering activities to keep them occupied will be a large part of the role.

Liaising in a professional way with social workers, leaving care workers and youth justice workers is key.  The service will be fast paced and with a high level of accountability.  Some experience of report writing is desirable.

For more information please contact: Claire Windebank

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Project Kali is a gender specific service for women who experience homelessness and have a history of offending. The Project operates on the principles of the housing first model and a choice led approach, which respects an individual's decisions.  This approach enables work to respond directly to women’s complex needs, to end their contact with the criminal justice system and support them into their own accommodation.

As the post-holder, you will be responsible for delivering support to female clients who are multiply disadvantaged and who have experienced the criminal justice system. You will be responsible for the coordinating and delivering of wrap around support for a caseload of up to six clients.

Women who experience homelessness and multiple disadvantages encounter significantly different issues to their male counterparts. Therefore the ideal candidate will have experience supporting individuals who had interactions with the Care System, survivors of abusive and violence, psychological or emotional distress and sex working. 

Additionally, you will have experience of working with people with complex needs, as well as knowledge of the current welfare system.  Your approach will be supportive and compassionate, with an understanding of individuals who have been rough sleeping and the associated trauma.   

You will also be passionate about bringing change and positive outcomes for women experiencing multiple disadvantages, as well as enthusiastic to join a dynamic team that are shaping this innovative Housing First service.

Closing date: 6th December 2020 (at Midnight)

Interview date: 15th December 2020 

This post will require an Enhanced DBS check to be processed for the successful applicant.   

*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

Are you ready to accept an exciting new challenge? 

An opportunity exists for a support worker to join Leighton Linslade Homeless Service, a charity based in Leighton Buzzard, dedicated to alleviating the problems associated with homelessness for people who seek our support.

The role will be challenging but rewarding. 

Black Horse House Hostel provides essential services to people who have become homeless.  The role will be varied, our focus is to build meaningful relationships with the aim to empower people. At the heart of all our services is our commitment to enable individuals to build on their strengths, pursue their hopes and change their lives. 

The role will include working with our client group who we value as guests at Black Horse House.  Interpersonal skills will be necessary to work with a wide range of people.  The ability to effectively and professionally face difficult and challenging behaviour will be essential. 

We are a small team and we share the daily tasks involved in running the hostel; being able to work positively and supportively alongside colleagues and volunteers, at times, working unsupervised, will be required. 

Being ‘homeless’ encompasses many experiences, it is complex.  All who work and volunteer in Black Horse House Hostel, believe in a person-centred, strengths-based approach of support. 

Due to the current COVID-19 requirements for social distancing, we will discuss with short-listed applicants the most appropriate way an interview will be conducted. It is anticipated that the initial interview will be held online in mid-December.

• Salary £20,500 per annum
• 40 hours per week (includes evenings and weekends) – part time hours may also be considered.
• Start date December 2020 (negotiable)
• Rochdale area – must be able to travel
• PPE provided for all roles
• Internal and external applicants considered

Are you looking for a role where you can make a difference to someone’s life? Do you have experience of working with vulnerable adults with complex needs and requirements? Do you want to help vulnerable people to live fully and enjoy their lives?

As a full/part time support worker, you will assist in the delivery of 1:1 and group support which works toward achieving positive outcomes for our tenants.

We are looking for people who are enthusiastic, great at building relationships, motivated, willing to get stuck in, committed and reliable. The role of a support worker is highly demanding and you will be working to address complex needs and challenging behaviour by providing assertive, consistent and enabling support to people with complex mental health problems, Autistic Spectrum Conditions, learning disabilities and substance misuse issues. We deliver service 7 days a week, 24 hours a day.

Essential

• An NVQ Level 2 in Health & Social Care (or equivalent) and / or experience in a relevant field are essential.
• Car driver and use of a car
• Understanding of professional boundaries
• Basic IT skills using word and smart phone for electronic notes
• Flexible approach to working – willing to work evenings and weekends.

Recruiting a Support Worker to join our Mental Health service in Teddington!

£22,360 per annum, 37.5 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/Contract Manager. Creatively working to engage with customers
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedure
- Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health