Day opportunities support worker jobs

We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. 

This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies

Senior Support Worker

Salary: £25,000 - £25,642 per annum

Location: Sale, Greater Manchester

This is a Permanent, Full Time vacancy 

The Vacancy

Full or Part Time opportunities available.

£25,000 - £25,642 per annum (Once 6-month probation is passed)

Additional payments for night shifts (£12 per night - £55 for sleep-in)

• Have you worked in an adult social care or nursing setting?
• Experience of being a team leader or have at least 1 year of care experience?
• Do you want to progress to a Senior Support Worker?

Then this is the company for you! A charity based in Sale, just south of Manchester City Centre, we have over 70 years’ experience supporting people with learning and physical disabilities.

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. Offering, high quality health and personal care for long-term residents of all ages. We have five 'luxury' style homes in Sale, with modern interiors and state-of-the-art lifting equipment and mobility aids, along with a day service in Altrincham.

Come and join the fun working environment here. You will be offering day to day, person centred care, which includes, activities and day trips planned weekly with residents and service users which includes – swimming, trips to the seaside, museums, sensory walks, and activity breaks across the country.

What you will receive whilst working for us:

• A competitive salary
• Enhanced pay for bank holidays and on call
• Excellent internal and external training offered
• Comprehensive induction and ongoing training
• Mileage paid for travel during work hours
• 28 days holiday per year pro rata inclusive of bank holidays
• Increased holiday entitlement with service
• Pension Scheme
• Cycle to work scheme
• Access to Wage Stream
• Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids
• Life Insurance Scheme
• Monthly staff prize draw

What we want in return:

• Ideally a minimum of 1 year experience working in care with the ability to lead shifts
• Caring, self-motivated staff members who have passion and want to help people with learning disabilities and complex health care needs
• Have basic IT skills-Microsoft word and email. Ability to read and write and have basic numeracy skills is essential to this role
• Be Prepared to undertake a professional qualification relevant to the role, such as a level 2/3 RQF/NVQ
• Commitment to training and to progress to a shift leader
• Committed, reliable and willing to work as part of a team
• Flexibility- willing to work weekends and bank holidays
• Satisfactory DBS check, 2 references

You will go home at the end of your shift satisfied and feeling like you have made a big difference to the people you support.

If this job is for you, we want to hear from you.

Stewardship serves Christian donors, workers, charities and churches in the UK and beyond called to faithfully steward their personal, professional or ministry resources for God's glory. We are now recruiting for the Head of Accounts Examination Services. This is an opportunity to lead a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.

Our aim is to improve governance in the Church and Christian charity sector. You will have the opportunity to shape and develop an already highly regarded and growing service.  You will lead a dedicated team to deliver high-quality accounting and examination services, ensuring our ministry partners receive mission-aligned professional support.

This role offers an exceptional opportunity for a dynamic and strategic leader who is motivated by serving the organisation’s Christian mission and committed to delivering excellence. As Head of Accounts Examination Services, you will provide both operational and strategic leadership to a committed team, ensuring the effective delivery of high-quality accounting and examination services.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Overall Purpose of the Role

Youth Action Alliance (YAA) is seeking an enthusiastic, committed, and values-driven Support Youth Worker to support the delivery of two key strands of our youth offer: the Girls Project and the Youth Advisory Board (YAB).

This is a varied and rewarding role combining hands-on youth work with project support, centred on empowering young people aged 11–19 (and up to 24 where appropriate). The post holder will work directly with girls and young people from diverse communities, supporting their personal development, wellbeing, confidence, and ability to use their voice to influence positive change in their communities.

Working within a safe, supportive, and inclusive environment, the Support Youth Worker will help deliver innovative programmes that promote life skills, female empowerment, youth voice, and meaningful participation, while supporting the smooth day-to-day running of both projects.

About the Projects

Girls Project (Wednesday and Thursday)

The Girls Project supports girls aged 11–19, focusing on life skills, wellbeing, confidence-building, and female empowerment. The programme provides safe spaces for girls to explore identity, build resilience, and access mentoring, advice, and signposting to additional support services.

Youth Advisory Board (YAB) (Friday)

The Youth Advisory Board is a group of young people aged 11–19 who act as advisors to Youth Action Alliance. YAB members amplify youth voice across YAA’s work, contribute to decision-making, attend meetings and events, lead consultations, and develop skills in leadership, communication, and civic engagement.

We have an exciting opportunity for Children & Young People Domestic Abuse Practitioners (CYPDAP) to join the New Era team in Staffordshire, working 37.5 hours a week on a Permanent Contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

This role is based in Staffordshire (we have an office in Stafford or Stoke). The caseworker will work directly with children and young people across the area; with hybrid working an option after the 6 month probationary period.

As a Children & Young People Domestic Abuse Practitioner you will be:

• Working directly and indirectly with children and young people
• Delivering services mostly through education establishments
• Working within a wider DA service for the whole family approach

You will need:

• Good communication skills
• An ability to engage, build rapport and motivate young people
• A good understanding of domestic abuse and its impact on young people

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role:

At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.

As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps.

You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage. That might mean meeting someone early in the morning on outreach, supporting them to access the hub later that day, or working alongside partners to remove barriers that have kept them excluded in the past.

This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota – but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team.

If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.

About you:

• You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work.
• You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively.
• You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability.
• You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes.
• You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed as they are received with suitable candidates being progressed to testing and interview on an adhoc basis. Therefore, please submit your application as soon as possible as we reserve the right to close the advert when suitable candidates are identified. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note: Applications requiring sponsorship will not be accepted or progressed. Applications are reviewed for AI use in application questions.

As Youth Worker you will use your experience of working with children and young people to:

• Work alongside the Youth Coordinator to develop and deliver an agreed project plan that meets the requirements of funders and local team priorities, in line with Diabetes UK processes and policies.
• Support young people and volunteers to understand and grow their strengths and skills, empowering them to take action, support others and make change happen.
• Continuously improve our impact and engagement with young people and the diabetes community, identifying opportunities to share learning and good practice across teams.
• Work with colleagues to grow and enhance our engagement with young people, creating opportunities for long term relationships and involvement of young people in the wider work of the charity.

Kentown Family Support Worker

£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

To Cover East Lancashire

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.

Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.  

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for. 

The successful candidate will have: 

• Experience of working with adults with learning disabilities and autistic adults in a community setting 

• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs 

• A ‘Person Centred Planning’ ethos 

• Providing support with personal care as required

• Excellent communication and record keeping skills 

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card. 

To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.   

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.   

Closing Date:  Tuesday 17th March

Interview Date:  Wednesday 25th March

Job Title: Refuge Worker

Location: Lambeth, London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours on call Rota).

We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.

As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.

This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.

Closing Date: 09:00am 27 February 2026

Interview Date: 12 and 13 March 2026

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disability Service in Newham.

£29,120 per annum working 40 hours per week

Why Work With Us?
At Look Ahead, helping you thrive is part of how we work. We offer an extensive package of benefits, award-winning Learning & Development, and an inclusive culture that values every individual. We've carefully designed our benefits to support your wellbeing, reward your commitment, and empower you to build a fulfilling future.

Our benefits include:

• Annual leave that increases up to 30 days with length of service
• Free DBS check
• Exclusive discounts and cashback via Reward Gateway®, plus access to the Blue Light Card scheme
• Fully paid induction and ongoing training opportunities
• ILM courses and Apprenticeship programmes to support progression
• Cycle to Work scheme
• 24/7 confidential Employee Assistance Programme
• Access to online wellbeing resources
• Quarterly Staff Awards recognising outstanding contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What You'll Do
As a Specialist Behaviour Support Worker, you will support customers with complex behavioural needs, ensuring they receive tailored interventions that help them develop independence, stability and confidence. You will deliver high-quality behavioural support, work collaboratively with professionals, and maintain a safe and empowering environment.

Behaviour Analysis Responsibilities

• Observe, monitor and analyse customer behaviours including duration, intensity, triggers and potential risks
• Plan and implement appropriate interventions to modify and mitigate challenging behaviour
• Apply strong interpersonal skills to support customers through psychological and behavioural changes
• Work collaboratively with community services and external agencies
• Demonstrate a strong grounding in behavioural analysis and evidence-based practice
• Present information professionally and provide feedback in multidisciplinary settings
• Report safeguarding concerns including abuse, neglect or endangerment
• Contribute actively to reviewing and designing behaviour intervention plans
• Implement behaviour support plans and monitor if goals and objectives are being met
• Communicate with families and care managers regarding progress
• Evaluate the effectiveness of interventions and adjust support accordingly
• Assist customers in recognising inappropriate behaviour and developing healthier alternatives
• Support new staff in applying behavioural interventions
• Maintain accurate, up-to-date behavioural records and documentation

Other Responsibilities

• Provide support to help customers build independent living skills, including personal or physical care when required
• Assist with domestic tasks to ensure customers enjoy a high standard of accommodation
• Participate in support planning and risk management led by the Lead Support Worker
• Carry out security duties to maintain the safety of customers and premises
• Monitor CCTV during shifts
• Support customers to access community resources and facilities
• Accompany customers to appointments, education enquiries, shopping trips and other essential activities
• Record and report any concerns related to customer welfare
• Adhere to all Look Ahead policies, procedures and statutory requirements
• Maintain accurate project records as directed
• Participate in team meetings, reviews and service development activities
• Undertake any additional duties appropriate to the role and service needs
• This list is not exhaustive and duties may evolve according to service needs.

About You

• Enjoys social interaction and encourages customer engagement in local activities
• Brings a warm, friendly and open presence
• Works well in a team and values collaboration
• Remains calm, resilient and clear-thinking under pressure
• Is organised, practical and logical in approach
• Thrives in dynamic and diverse environments
• Communicates respectfully, clearly and sensitively
• Is confident, motivated and committed to continuous improvement
• Handles challenging behaviours positively and constructively

What You'll Bring
Essential

• NVQ Level 2 or equivalent
• Minimum 2 years' experience supporting customers with Autism, Behaviour that Challenges and/or Diabetes
• Good IT skills
• Full driving licence

Desirable

• Experience using PBS (Positive Behaviour Support) approaches

We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all staff to share this commitment.

If your application is unsuccessful, we may contact you about alternative roles where appropriate. You will not need to submit another application.

We reserve the right to close this advert early if the vacancy is filled before the published closing date.

We are proud to champion diversity and inclusion, holding Silver accreditation from Inclusive Employers and being a member of the Employers Domestic Abuse Covenant. We welcome applicants from all backgrounds.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We're excited to welcome an opportunity for a dedicated Young Persons Resilience Worker to our Newham service! 

Our Young Person Resilience Workers play an integral role within Change Grow Live, engaging young people in a range of interventions, using a young person-centred approach, and empowering our young service users to reduce risk, increase resilience and lead a safe, happy, and healthy lives.

Where: Newham

Full Time Hours: 37.5 per week

Full Time Salary Range: £27,861.26- £32,002.35*

Allowance: £4,133.14 Inner London Weighting, pro rata 

* Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• Supporting young people from the point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, psychosocial interventions, integrated care planning, post-treatment support, including transfer of care
• Identifying and responding effectively to potential safeguarding issues
• Reducing drug and alcohol related harm to young people and the wider community
• Identifying and responding to young people and children impacted by parental or familial use (Hidden Harm) and providing screening, assessment, psychosocial interventions, integrated care planning, post-treatment support, including transfer of care
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
• Working flexibly across sites where required 

About you: 

• Experience of working with young people and knowledge of the issues they face
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
• Have an excellent understanding of drug and alcohol issues and experience of working
• within a related field
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
• An accomplished communicator, both verbal and written with a high degree of personal IT competency
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
• Have excellent team working and interpersonal skills, maintaining a highly cooperative
• approach to supporting colleagues in delivering service objectives 

 What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Inner London Weighting (£4,133.14)

Closing Date

22/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.