Day service deputy manager jobs

Deputy Shop Manager
Castleford, North Yorkshire

Part time, 15 hours (2 days per week)

2 Positions Available

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As Deputy Shop Manager at our Castleford shop, you will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

· Play an active part in running our shop in Castleford, supporting the Shop Manager in implementing processes and ways of working.

· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.

· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.

· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.

· Ensure there are sufficient volunteers to support the effective operation of the shop during all opening hours.

· Support the Shop Manager to ensure the shop is presented to the highest standards with attractive visual merchandising and attractive window displays.

· Support the Shop Manager to ensure that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed in a consistent manner.

· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).

· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To ideally be educated to GCSE level or equivalent but not essential.  

· Experience of managing people/volunteers including recruitment and development.

· To be highly organised with good time management skills.

· To be able to prioritise workload and meet deadlines.

· To be able to use own initiative.

· To be resilient and adaptable to change.

· To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.

· A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.

· A willingness and ability to safely lone work.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o An enhanced DBS check.

Please note, this role is not eligible for visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 29 October 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the People Team.

About This Job

This is an exciting role in Army Cadet Charitable Trust UK to be the focal point for HR support, organisational planning and recruitment. You will provide HR advice and support the Trustees, Senior Leadership Team (SLT) and all line managers in our charities. You’ll ensure that we have appropriate policies, comply with legislation, recruit the right people, manage them well, and provide opportunity for continuous professional development. This in turn leads to a pleasant working environment for all staff.

Essential Skills

· Associate member of the CIPD.

· Evidence of continuing personal and professional development.

· Sound experience in an operational HR role.

· Knowledge of HR legislation.

· Information gathering and analysis skills.

· Discretion and confidentiality.

· Excellent written and verbal communication skills, especially policy drafting and report writing.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal accident insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Wednesday 29th October 2025.

Interviews will be held in Holderness House, 51-61 Clifton Street, London, EC2A 4DW during the week commencing Monday 10th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.

Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you. 

Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising). 

This is a 12-month role (with potential for being permanent, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector. 

About the Role 

As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively. 

We’re looking for someone who: 

• Is highly organised, with the ability to manage competing priorities and meet deadlines. 

• Has experience in fundraising, including developing and implementing strategies. 

• Can write clear, persuasive reports and grant applications. 

• Understands the significant contribution of volunteers.

• Is flexible, collaborative, and committed to our mission. 

What We Offer 

• A genuinely rewarding and positive work environment. 

• A supportive team that values your ideas and encourages personal and professional growth. 

• Flexible working arrangements, including at least one day of homeworking after probation. 

• Ongoing training and development opportunities. 

We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults. 

For full details, please see the attached job description and person specification. 

Job Title: Deputy Service Manager (Maternity Cover)

Location: Warwickshire
Salary: £28,539.24 per annum
Contract type: Part Time, Fixed Term Contract (From November 2025 Until November 2026)

Hours: 30 hours per week (days to be discussed)

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

The deputy manager will contribute to the management of the IDVA, Outreach and Helpline Single Point of Access community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support.

Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services, which will include overseeing the delivery of groupwork and participating in multi-agency forums and multi-agency training delivery.

The deputy manager will act as an ambassador for Refuge, demonstrating Refuge values in their work.

As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 October 2025

Interview Date: 27 and 28 October 2025

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

Camp Jojo is a small/medium, but growing charity with a committed team of Trustees, Special Advisors, and Volunteers. This is a chance to contribute to a dynamic organisation and work in a supportive environment. In particular, Camp Jojo’s extension of its work to Nags Head Farm, Appleby, Cumbria, is new; with Open Days held in 2025, and the first camps to be held in August 2026.

The holder of this post will be critical to this development; working to establish a sister site in Cumbria to Ivy Farm on Mersea island, Essex, with a well tried and tested model of operations. The role of Nags Head Farm: Operations Manager (Families and Site Ops) is to offer leadership and administrative support to key functions of Camp Jojo at Nags Head Farm, and to members of the Camp Jojo Board, in relation to the camps held at Nags Head Farm.

The Contractor will handle clerical and logistics tasks for the organisation in a timely and efficient way. The primary task of the Nags Head Farm: Operations Manager will be to oversee family applications to the camps, and to maintain and develop data bases in support of this. They will hold a key role in relation to communications with the families pre-, during, and post-camps. In addition, they will attend and minute meetings, and contribute to camp operations in planning etc. They may need to work flexibly, according to the seasonal demands of the charity.

They will attend the first day (Friday) of each camp The Nags Head Farm: Operations Manager will have a varied and sometimes high-pace job environment. As such, they will need to handle multiple tasks, manage their own time well, interact professionally with the wider Camp Jojo community, and be very good communicators.

Job Title: Deputy Service Manager

Location: Based within the Non-residential service in Wembley, working within communities, homes, and other residentials.  This service does have step free access.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. 

Key Responsibilities include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We’re looking for a Finance Manager who combines technical excellence with a sense of purpose. At Oak, our work in finance helps power our mission, ensuring that public funds are used wisely, transparently, and to the greatest impact for teachers and pupils across the UK.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

�� About the Role

This isn’t a traditional finance role. At Oak, finance isn’t just about managing numbers, it’s about enabling impact. You’ll work at the heart of a mission-driven, fully remote organisation that takes pride in the clarity, fairness, and transparency of its financial management.

You’ll oversee the day-to-day finance operations, ensuring Oak’s financial systems and reporting are accurate, efficient, and aligned with our obligations as an Arm’s Length Body of the Department for Education. You’ll lead the production of insightful management accounts, support audits and statutory reporting, and champion best practice in financial stewardship.

As a trusted deputy to the Head of Finance, you’ll help shape the continuous improvement of our processes, support budget holders across the organisation, and ensure colleagues have the financial insight they need to make sound, impact-focused decisions.

This is a hands-on role with wide influence across the organisation. Ideal for someone who enjoys the detail but also sees the bigger picture. You’ll bring a collaborative mindset, a commitment to high standards, and a belief that excellent financial management enables great work to happen.

�� What You’ll Be Doing

• Manage the day-to-day finance processes, fostering a culture of development and high standards. Ensure regularity, propriety, and effective stewardship, in line with the Nolan Principles of Public Life and the standards outlined in Managing Public Money.

• Lead the continuous improvement of Oak’s finance operations and systems

• Lead the production of monthly management accounts and board reporting packs, ensuring accuracy, clarity, and insight.

• Oversee monthly reconciliations, journal reviews, and payroll checks to ensure accuracy and compliance.

• Ensure timely and accurate financial information is available to support decision-making, audits, and annual reporting.

• Deputise for the Head of Finance and take on other general responsibilities as required.

• As a member of the Oak Team, contribute to the wider success of the organisation and support and role model our culture of inclusion, freedom, responsibility, and continuous improvement.

�� What We’re Looking For

• Accounting qualification (e.g. ACA, ACCA, CIMA) or demonstrable equivalent experience in financial management and reporting.

• Experience managing finance processes, with a track record of ensuring accuracy, compliance, and efficiency.

• Able to communicate effectively in written and verbal formats, and work independently to identify and act on opportunities or solve problems.

• Advanced skills in Excel or Google Sheets, including experience building financial models to support effective decision-making.

• You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next steps

You’ll answer some questions related to the requirements of the role and the culture at Oak. After the advert closes, your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).

If you are shortlisted, we’ll invite you to a remote interview on Zoom.

We love giving feedback, so at the end of the application process we'll share how well you performed.

We are aiming to start interviews early November.

We are experiencing really good responses to our job adverts. This may lead us to close the role early, so if you are considering applying then please get your application in early to avoid missing out.

We are an equal opportunities employer.

We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We are excited to be bringing the legendary Choose Love Shop back to London’s Regent Street this winter. This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every purchase. Last year’s we raised over $1.1 million for our life-saving work and this year’s shop promises to be bigger and better than ever!

The Deputy Store Manager is a key part of the team representing Choose Love in the exciting winter fundraising period. You will support the Store Manager in monitoring and managing the Choose Love store in London. Your primary remit is raising much-needed funds to help Choose Love reach their fundraising target this winter. You will supervise 2 Sales Assistants and engage with customers and volunteers to ensure everyone feels valued and welcomed. It’s not a traditional retail environment - it’s a joyful experience to be in the store, and you’ll help make it memorable.

Alongside the Sales Assistants, you will interact directly with customers at the store, processing card-only donations and answering any questions. You will also need to help coordinate corporate and community volunteers when they arrive on ‘shift’ and provide them with a thorough training briefing before they begin their shift. You will manage merchandise stock and keep the store looking tidy and slick.

Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 6 November 2025

Interview Date: 18 and 19 November 2025

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025

Deputy Shop Manager
Hornbeam Park, Harrogate, North Yorkshire

Part time, 15 hours per week – 2 positions available

£24,242.40 (pro-rated to £9,828.00) per year

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

· Play an active part in running our shop in Hornbeam, supporting the Shop Manager in implementing processes and ways of working.

· Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.

· Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.

· Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.

· Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).

· Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To ideally be educated to GCSE level or equivalent but not essential.  

· Experience of managing people/volunteers including recruitment and development.

· To be highly organised with good time management skills.

· To be able to prioritise workload and meet deadlines.

· To be able to use own initiative.

· To be resilient and adaptable to change.

· To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.

· A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.

· A willingness and ability to safely lone work.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o To undertake a DBS check at the level relevant to your role.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 15 October 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact the People Team.

We are seeking a compassionate and experienced Deputy Manager to lead and inspire our care teams at Mais House, ensuring the highest standards of person-centred care.

Work pattern: 37.5 hours per week Monday to Friday 9am-5pm

As a Deputy Manager, you will To be involved in both strategic planning and day-to-day operations as part of the Home Management Team, particularly in relation to the provision of residential, dementia and nursing services 

Key responsibilities will include:

- Clinical and Operational Oversight: Deputise for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and full compliance with CQC Fundamental Standards.
- Quality & Strategy: Drive the review and development of care pathways, risk assessments, and service development plans, evidenced by clear outcomes and impacts.
- People Leadership: Conduct clinical and management supervision for Nurses and allied health professionals, ensuring safe staffing levels and promoting team wellbeing.
- Statutory Compliance: Take a leading role in maintaining adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety).
- Safeguarding: Lead high-level investigations of safeguarding concerns, ensuring prompt reporting and full documentation.

Your Background

- NMC Registered Nurse (Adult or Mental Health).
- Leadership qualification (or commitment to achieve Level 4 L&M).
- Experience in Care Home setting with complex elderly care.
- Proven clinical leadership, quality assurance, and incident investigation skills.

What we offer:
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

- Generous pension with employer contributions up to 10% 
- Life assurance of 3 times your salary
- Enhanced sick pay
- 25 days of paid annual leave plus bank holidays (pro rata)
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

About Mais House:
The Royal British Legion operates six care homes across the UK, offering exceptional residential, nursing, and dementia care tailored to veterans and their families. Located near picturesque Bexhill-on-Sea, Mais House is a stunning period property with 51 en-suite bedrooms and a range of amenities, including a lounge bar, cinema, memorial garden, conservatory/greenhouse, and beautifully maintained gardens to enjoy year-round. Residents benefit from a warm and supportive community, personalised care that addresses their unique needs, a restaurant-style dining experience, and a diverse program of engaging activities. With its blend of comfort, community, and exceptional standards, Mais House provides a welcoming home where those who served feel truly valued.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£34,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.

About you:

Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.

For our full job description please visit our website
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.