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541

Day service manager jobs in charing cross, greater london

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Stewardship, EC1Y, London (Hybrid)
£35,000 - £38,000 per year
Seeking an efficient, professional Administrator to support our Executive, Leadership Teams and Trustees.
Posted 4 days ago
Causeway Irish Housing Association, Hackney (Hybrid)
£15,025 per year
Posted 1 week ago Apply Now
Rainbow Trust Children's Charity, Leatherhead, Surrey (Hybrid)
Up to £34,000 per year
Posted 1 week ago Apply Now
Bright Futures UK, Victoria (Hybrid)
£26,000 - £28,000 per year
Exciting Opportunity for Ambitious Individuals to Create Lasting Change
Posted 5 days ago Apply Now
Girls Not Brides: The Global Partnership to End Child Marriage, London (Hybrid)
£40,163 per year rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
This position plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer.
Posted 1 day ago
Closing in 4 days
Advance, Hammersmith (Hybrid)
£26,000 - £28,000 pro rata
Posted 1 week ago
Closing tomorrow
National Institute of Teaching, London (Hybrid)
£58,998 per annum, plus benefits
We’re looking for a Programme Lead to drive forward a bold, nationally significant initiative at NIoT.
Posted 1 week ago
Closing in 2 days
British Association for Sexual Health and HIV, London (Hybrid)
£35,000 per year
Seeking an outstanding Executive Assistant who will be first port of call for many of our members and support our executive leadership.
Posted 1 week ago
Changing Lives Housing Trust, London (Hybrid)
£28,000 - £30,000 per year
Posted 2 weeks ago Apply Now
Closing in 4 days
LTSB, Remote
£26,000 - £30,000 per year
Driven fundraiser with proven grant-writing success, seeking to grow trust and foundation income through strategy and relationships.
Posted 6 days ago
Page 23 of 37
London, Greater London (Hybrid) 0.73 miles
£20 to £21.92 per hour
Full-time
Temporary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Hybrid – 2 days/week in King’s Cross, London (Tuesdays & Wednesdays)
Contract Type: 3-month Temporary Contract (with potential to extend)
Salary: £20.00 – £21.92 equivalent to £36,500–£40,000 per annum
Start Date: Immediate

About the Role
Our client is seeking an experienced and highly organised Supporter Experience & Operations Lead to join their team on a temporary basis. This is a key role focused on delivering operational excellence across supporter and membership services, ensuring a seamless experience for members, donors, and prospects.

You’ll lead on the management of supporter operations budgets, financial forecasting for 2026, and compliance, while also overseeing a small team and third-party service providers. This is a hands-on, data-driven role ideal for someone with strong CRM, financial, and customer service experience.

Key Responsibilities

  • Lead continuous improvement across supporter operations and customer service delivery
  • Manage budgets, reforecasting, and financial reconciliation in collaboration with the finance team
  • Oversee escalated member complaints and ensure compliance with policies and procedures
  • Line manage the Supporter Experience Coordinator and support a team of two
  • Maintain and improve CRM data quality (Salesforce transition in progress)
  • Manage third-party suppliers for fulfilment, contact centre, and payment processing
  • Contribute to the development of marketing technology and digital tools

What We’re Looking For

  • Proven experience in membership or supporter operations, ideally within the charity or cultural sector
  • Strong financial management and data analysis skills
  • Excellent interpersonal and communication skills
  • Experience managing CRM systems (Salesforce preferred)
  • Confident in managing suppliers and internal stakeholders
  • Line management experience and a collaborative, proactive approach

CV’s will be sent on a rolling basis.

Posted by
Prospectus View profile Organisation type Recruitment Agency Company size 101 - 500
Posted on: 28 July 2025
Closing date: 09 August 2025 at 23:30
Job ref: 192544
Tags: Operations, CRM, Culture, Direct / Supporters