Day support manager jobs

ADVOCACY SERVICE MANAGER

Salary: £37,000 £40,000 (dependent on experience)
 

Location: Hybrid – Minimum 3 days per week in our South London office
 

Contract: Fixed-term (Maternity Cover – up to 9 months)
 

Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department. 
 

As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
 

Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
 

What We are Looking For: 
 

• A proven track record in people management and supporting survivors of sexual violence
• Experience working within the violence against women and girls (VAWG) sector
• A creative and collaborative approach to service development and evaluation 

Additional Information: 
 

• This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
• We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
• All positions are based in the UK and require candidates to have the right to work in the UK. 

How to Apply: 

Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
 

Please submit your application in PDF format 
 

We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions. 

 About Tutors United

At Tutors United, we deliver free, high-impact tutoring programmes to primary school pupils and families by hiring, training, and paying inspiring university students to deliver our specially-devised curriculum. Every year, we support hundreds of young people to receive the educational support they need to thrive and gain meaningful, paid work experience to help launch their careers, while supporting families to reinforce learning at home.

We are proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West, supporting young people to build the skills, confidence, and knowledge they need to succeed.

We're now looking for a brilliant, ambitions, and proactive Tutor and Partnerships Manager to join our passionate team and help us drive this impact even further. 

Job Purpose

This is an exciting time to join our small and impactful team, as we enter year two of our four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities. The Tutor and Partnerships Manager is responsible for ensuring our tutors have the skills, support, and development opportunities to not just excel in their tutoring role, but also to find meaningful employment or training following graduation. This will include:

• Line managing and supporting the Tutor Coordinator, and overseeing the 100+ strong tutor cohort
• Building and managing employer and university partnerships
• Creating a strategic vision for Tutor Development and Training Monitoring tutor recruitment to ensure each year’s cohort is characterised by quality, commitment, and diversity, while growing in line with our annual strategic delivery goals

Most importantly, the Tutor and Partnerships Manager will consistently guide and steer the direction of the Tutor Team to ensure TU continues to make a positive impact at the end of the programme – thus making you accountable for the retention and development of tutors as we continue to grow into new areas of the country. This is a crucial role which drives team performance towards achieving our strategic objectives and ensures the tutor team and cohort is operating in such a way that we are able to hit our organisational targets for impact, finance, and growth. The Tutor and Partnerships Manager is a varied role, reflecting the many different aspects of the tutors’ involvement and importance to Tutors United. As well as overseeing the successful execution of daily operations, the Tutor and Partnerships Manager will work closely with the Senior Management Team and the programmes team to create strategic development opportunities for our tutors that enhance our ability to attract high quality tutors and ensure their own personal and professional growth. You will also develop and refine our Tutor Impact and Measurement systems, so that we are able to make data-driven decisions around recruitment, retention, and tutor development. This will involve identifying trends amongst tutors, making strategic adjustments in response to those trends, and reporting to senior members of Tutors United and our Board of Trustees at different points throughout the academic year. You will also work closely with the Programme and Impact Manager to ensure strong collaboration and cohesion across the frontline delivery team as a whole. If you are passionate about the development of young people and would like to contribute to TU’s growth at a pivotal time, then you will love it here!

Desired competencies and experiences:

• Can do’ attitude.
• Strong verbal and written communication skills - including giving constructive feedback and presenting to internal and external parties.
• Understanding of attracting and recruiting diverse, high-quality candidates.
• Experience in designing and delivering training programmes (in-person and online).
• Skills in data collection, analysis, and reporting to inform decision-making and track tutor outcomes.
• Ability to translate strategic goals into operational plans.
• Proactive individual, able to work in a team and independently.
• Ability to manage budgets and track spending.
• Experience working with children and young people.
• Capability to align team operations with broader impact, finance, and growth targets.
• Experience line managing in a professional capacity (desirable).
• Experience contributing to or leading on programme design, pilot testing, and evaluation.
• Driven by our mission to use the power of tutoring to break down the barriers in education and enable every child to succeed.
• Strong stakeholder management and relationship building skills.
• Experience building and maintaining employer, university, and third-sector partnerships (desirable).
• Familiarity with recruitment and career readiness frameworks (desirable). Ability to work in a fast-paced environment.
• Willingness to support other members of the team to ensure the overall success and quality of our work.

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites during the night shift to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, supporting the night team who predominantly work Monday to Sunday 20:00 - 08:00, you will work within these hours, as well as daytime hours to attend trainings and meetings. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a day time role available. Please type 286319 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Night Recovery Workers and Night Concierge which totals around 10. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the day teams to ensure quality handovers. 

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living. 

Some key responsibilities include:

• Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
• Support with the operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

• Experience in working with people who have enduring mental health and complex backgrounds
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Discounted tickets for music events, shows, sports and more through Tickets for Good
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Deputy Service Manager

Location: Based across 4 residential services based in Croydon (11 minute walk from East Croydon station) you will need to be able to travel between sites to provide full managerial support. Access to own transport is ideal. Please note that unfortunately this service does not have step free access

Salary: £30,200

Shift Pattern: 37.5 hours per week, Monday to Sunday between 08:00 - 20:00, you will work within these hours, as well as some evenings and weekends hours to ensure 24 hour seamless service delivery alongside the team. You will also take part in our out of hours on call rota.

Please note that this is one of two positions within the service. We also have a night role available. Please type 286320 into our careers site search tool to view the other role.

About the role

We're looking for a Deputy Service Manager to join our residential service based in Croydon. You will support the Service Manager to provide leadership and line management to a team of Recovery Workers, Engagement Workers, and other frontline care and support staff. You will be present to ensure a quality service is delivered 24 hours a day, working closely with the night teams to ensure quality handovers. 

You will provide general leadership to the team so they feel empowered to be productive and perform well within their roles, supporting a service which focuses on Forensic Mental Health for 27 people across 4 sites in Croydon. The teams support our residents with person centred support to empower them to overcome their personal barriers with their mental health, and have greater independence and fulfilled living. 

Some key responsibilities include:

• Line Management including providing support and guidance, conducting support and supervisions, and ensuring duties are carried out effectively
• Support with the operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management; ensuring the accommodation meets our requirements and is safe to live in

About you

We are seeking a passionate, driven and motivated individual to lead the service in a trauma informed and inclusive way. You will have knowledge around the Mental Health complexities that residents can face, and have a can-do attitude which can help empower the team to deliver their KPI's. We look for:

• Experience in working with people who have enduring mental health and complex backgrounds
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Discounted tickets for music events, shows, sports and more through Tickets for Good
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

This role sits in our Finance & Commercial Directorate on the Finance team. We’re looking for a person who will play a pivotal role in collaborating with and supporting the senior management team, including team managers and executives, to ensure effective financial management and decision-making across the organisation. You will be responsible for providing strategic financial insights, assisting in budgeting, forecasting, and financial planning, and driving improvements to operational financial performance.

Working alongside a dedicated finance team of 4 professionals - alongside that team, you will be a key support for financial queries from internal teams and ensure compliance with financial procedures and reporting standards.

About the role

You’ll lead our finance function, line managing two team members, and overseeing all aspects of financial operations. Reporting to the CEO, Executive Team(ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.

You will maintain accurate financial records and systems that meet charity accounting standards and the requirements of the Statement of Recommended Practice (SORP).

You will produce timely, clear, and insightful monthly management accounts and financial reports for our executive team and board of trustees, supporting evidence-based decision making. You’ll also ensure our balance sheet is up to date, financial controls are robust, and all financial transactions are managed efficiently and with integrity.

This is a key leadership role in ensuring we continue to manage our resources effectively, enabling us to deliver our mission now and into the future.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Closing date: 21 August 2025 at 08:00

Shortlisting date: 22 August 2025
Interviews: 1 September 2025

WCCM seeks to appoint an experienced, highly motivated, talented, resourceful, emotionally intelligent and hardworking Senior Finance Manager to manage finance and governance across our international office in London and our Retreat Centre based in Bonnevaux. Working with the Executive Director and Trustees, and with the support of a small, dedicated team, you will lead on WCCM’s financial strategy and planning, ensuring compliance with statutory and non-statutory bodies, working to maximise income and automate processes. You will also have responsibility for core organisational support functions such as HR, GDPR and Health and Safety. You will have significant experience in finance roles, with knowledge and experience of UK charity finance, and operational support functions. Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

Stewardship is seeking a passionate and experienced Senior Relationship Manager to guide high-capacity donors in their philanthropic journey.  Providing exceptional client service and offering expert philanthropic advice you'll help to drive the growth of our award-winning Philanthropy Fund.  

This is a varied role which would suit someone with experience guiding high-capacity donors in their grant-making, and a passion for encouraging generosity. Working within a supportive team, your role will include building relationships with new and existing clients, facilitating the creation of complex giving strategies and spotting new areas of opportunity for impact. You will enjoy working in an ambitious team and have experience in being able to communicate excellently with a variety of stakeholders and decision makers. 

Contract: 6 month FTC, with possibility of extension.

Salary: £40,517-£47,377

Closing Date: Monday 25th August 2025

Interviews will be held: week commencing 8th September 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for an Interim Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate.  The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.

About you

• Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
• Experience of writing donor correspondence and creating data capture guidance
• Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
• Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
• Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
• Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard

What you’ll be doing

• • Overseeing the Supprter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
  • Third party supplier management- pint of contact for third party suppliers, advising on process from Supporter Care prospective.
  • Budget Management - managing the annual Supprter Care budget for fulfilment.
  • Cntact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Interim Supporter Care Manager click ‘Apply’ now!

We are looking for a fully qualified accountant (ACCA, CIMA, ACA (ICAEW), etc.) with a thorough practical understanding of Finance Management including management accounting principles and techniques as well as an understanding of charity accounting principles.

The Baobab Centre provides rehabilitation support to young asylum seekers and refugees who have experienced human rights abuses. Baobab provides psychotherapy, casework and advocacy as well as a wider range of community activities.

Tasks will include 

· Provide high quality accounting/financial support service to the Operations Team 

· Prepare, develop and analyse management accounting information 

· Finance planning, budgeting, forecasting and annual accounts 

·Day to day finance management of the organisation

We're looking for a Philanthropy Manager to join our ambitious fundraising team. In this role you will deliver excellent relationship management (prospecting, cultivation and stewardship) for a growing portfolio of high net worth prospects and major donors to help the team achieve ambitious and growing financial targets. You will also support our special events programme by contributing to the development of events for high value supporters.

We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.

You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

Two reasons why you should join Ella’s
 

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
    

2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. 

Job description and person specification

Service delivery

• Lead the day-to-day management of Ella’s safe houses, and outreach services

• Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs

• Ensure casework systems are used consistently and effectively across the team

• Oversee accurate and timely completion of risk assessments, support plans, and case notes

• Provide emotional support and hands-on casework guidance where needed

• Coordinate referrals and ensure women are welcomed into the service with care and dignity

• Lead regular reviews of support plans to ensure women are progressing through recovery stages

• Ensure a smooth and responsive referral process into Ella’s services

• Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes

• Contribute service data to support funding applications and impact reporting

• Provide regular service updates to the Head of Services and contribute to strategic conversations

Volunteer coordination

• Induct, train and oversee social work students and/or interns placed within the home

• Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors

• Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these

• Provide regular supervision to students and interns

Safeguarding & health and safety

• Act as Safeguarding Lead for frontline services

• Manage all safeguarding concerns in line with Ella’s policies and procedures

• Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes

• Promote a safe working environment for staff and service users, including regular risk assessments

• Ensure all frontline staff are trained and confident in safeguarding procedures

• Respond calmly and professionally to emergency situations

• Protect the confidentiality and security of all Ella’s locations

• Ensure robust procedures are in place for health and safety across safe houses

Team management

• Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.

• Lead recruitment, induction, and training for frontline staff and interns.

• Manage the internship programme, including allocation, supervision, and development.

• Coordinate regular team meetings and reflective practice sessions.

• Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.

• Oversee team and managers rotas and ensure staffing for on-call cover.

• Contribute to the recruitment and retention of a strong volunteer and intern team.

• Monitor and review demanding caseloads to support effective casework and prevent burnout.

Service development and partnerships

• Identify gaps and opportunities for improvement in service delivery.

• Implement structural changes to improve quality and efficiency of support.

• Build and maintain local partnerships within the VAWG and anti-trafficking sectors.

• Represent Ella’s at operational-level partnership and multi-agency meetings.

• Contribute to the development of service-related policies, ensuring input from staff and survivors.

• Work alongside the Head of Services and senior management team to shape future service plans.

Benefits

• Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.

• We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.

• Access to a professional supervisor.

• 28 day holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

• The role is subject to a 6-month probationary period.

• The postholder is expected to take part in the out of hours on-call service.

• Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

As Llangollen Railway marks its 50th anniversary, we’re seeking a committed and dynamic Trust Manager to help lead us into our next chapter. Following a period of consolidation and change, this is an exciting opportunity to champion our heritage, support a thriving volunteer culture, and enrich the experience of everyone who visits, learns, or gets involved with our special line.Hours:

Full Time (weekend working will be required occasionally)

Salary: £48,000

As a strategic thinker, you’ll lead the continued development of a strong culture of governance and collaborative working to ensure regulatory compliance, financial stability and the future sustainability of the Railway.

Supporting both the Board of Trustees and the Senior Management Team, you will play a pivotal role in delivering outstanding volunteer experiences, enriched learning opportunities, and an engaging visitor offer – all through the powerful lens of our railway’s unique heritage.

If you're ready to take on the challenge of guiding the Railway into its next 50 years, we’d love to hear from you.

Please review the Job Description and Person Specification for more details, and before submitting a formal application. 

Job Title: Financial Reporting Manager
Location: Hybrid (or fully remote will also be considered)
Department: Finance
Reports to: Head of Finance
Job Type: Part-Time 3.5 days (26.25 hours per week)

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

About the Role

We are seeking a diligent and faithful Finance Reporting Manager to join our team in stewarding the financial resources of the organisation. This role plays a key part in supporting the Head of Finance in ensuring financial integrity, compliance, and wise resource management in line with our Christian values and mission.

Key Responsibilities

• Provide full support to the Head of Finance, especially in the preparation of year-end annual statutory accounts for the College and Trading Company including the audit.
• Assist in producing monthly management accounts for the College and Trading Company.
• Support the preparation of the annual financial data return as required by the Office for Students.
• Supervise the management of cash flow to ensure financial sustainability and accountability.
• Assist with statutory and regulatory compliance, including Charity Commission annual returns, Corporation Tax, and ONS returns.
• Lead the budgeting and forecasting processes across all courses, ensuring each has a minimum viable number for financial planning.
• Produce detailed product-level profit and loss statements for all courses.
• Prepare financial reports for specific projects and funds, including fund accounting and pricing of courses.
• Provide accurate and timely reporting on cashflows, budgets, and forecasts.
• Contribute to regulatory and management reporting requirements.
• Regularly review budgets against actuals and update forecasts in collaboration with budget holders.
• Reconcile service contracts such as catering to ensure appropriate use of funds.
• Oversee the ledgers and follow up on debtor balances as necessary, ensuring good stewardship of resources.
• Proactive in continuous improvements across the finance function.
• Provide support and coaching to the Finance Assistant, encouraging their growth and development.
• Offer flexible support across the finance team, including assisting with payroll and VAT returns as needed.
• Provide cover for the Head of Finance when required.
• Provide cover for other roles in the Finance team.

Person Specification

Essential:

• Demonstrable experience in financial reporting and budgeting
• Knowledge of UK charity accounting and compliance regulations
• Strong analytical skills and attention to detail
• Proven ability to lead and support others within a finance team
• Competence in Excel and financial systems
• A commitment to the values and ethos of a Christian organisation

Desirable:

• Experience in the charity or education sector
• Understanding of Office for Students financial reporting
• Experience of project accounting
• A heart for service and a calling to support Christian ministry through financial stewardship

Benefits

· Salary of £39,930 pro rata per annum

· Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

· Life Assurance of three times salary 
 

· Employee Assistance Programme

· 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

· Free, freshly prepared lunch at the College on your working days if on site
 

Other Information

§  This role is located at our site in Ware, Hertfordshire (hybrid, or fully remote will also be considered).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure and Barring Service (DBS).

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR.

§  Applicants must have the right to work in the UK.

The MA, alongside a number of partners, are working to expand and develop how we support mathematics education. Central to this is the joint development of a new association that will bring together people from across the whole mathematics education community.

To help us achieve this, we are looking for an experienced and empathetic Operations & Change Manager to lead the successful integration of two office locations and staff teams within our association. This is a key short-term role, supporting both the practical and people aspects of the merger, ensuring minimal disruption to services and a smooth transition for staff and stakeholders. 

The ideal candidate will have a strong background in change management or organisational development, ideally within the voluntary or public sector, and a passion for values-led leadership. 

Key Responsibilities 

Project Management & Planning 

• Develop and deliver a clear, time-bound transition plan for the merger of two offices and their staff teams, which total around 10 staff. 

• Coordinate the logistical aspects of the merger, including workspace planning, IT/data transfers, supplier liaison and operational systems. 

• Ensure day-to-day services continue to run smoothly throughout the transition. 

Staff Integration & Communication 

• Work closely with the CEO to support team alignment, role clarity, and internal communications. 

• Offer interim line management, support and/or supervision to a small staff team 

• Facilitate team-building and change management initiatives to support culture integration. 

Stakeholder Engagement 

• Provide regular updates to the CEO and trustees. 

• Engage with key internal and external stakeholders to ensure buy-in and transparency. 

• Maintain clear and open communication channels across both merging offices. 

Reporting & Handover 

• Track and report progress against key milestones. 

• Identify risks and mitigation strategies as the merger progresses. 

• Provide a full handover and final report, including lessons learned and recommendations for long-term sustainability. 

Person Specification 

Essential 

• Proven experience managing organisational change projects or mergers, ideally in the charity or non-profit sector. 

• Excellent project management and problem-solving skills. 

• Strong interpersonal and leadership skills, with the ability to support teams through change. 

• High emotional intelligence and the ability to manage sensitive conversations with care. 

• Confident communicator with experience of engaging with a range of audiences, including reporting to senior leaders or boards. 

• Effective line manager with the ability to support, motivate and empower team members. 

• Knowledge of UK employment practices and charity operations. 

• Strong IT skills including an understanding of Office 365 and the ability to produce plans and reports. 

• Able to use own initiative, prioritise, make decisions and plan work to meet deadlines. 

• Access to own transport and full clean UK driving licence. 

Desirable 

• Experience in office relocation or integration of services. 

• Familiarity with safeguarding, data protection, or regulatory requirements in the charity sector. 

What We Offer 

• A collaborative and supportive working environment 

• Flexible working arrangements where possible 

• The opportunity to make a tangible impact on the future of a new association 

• 24 days annual leave plus 8 bank holidays and 4 occasional days (pro rata)